Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Computer Corporation; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names
other than its own.
Using the Dell Precision ResourceCD
When to Use the Dell Diagnostics
Starting the Dell Diagnostics
Messages and Codes
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. . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . 41
. . . . . . . . . . . . 19
. . . . . . . . . . . . 29
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Contents3
4Contents
Finding Information and Assistance
The following table lists the resources that Dell provides as support tools.
Additional resources may be shipped with your computer.
What Are You Looking For?Find it Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
• How to set up my computer
• Troubleshooting information
• Tools and utilities
Drivers and Utilities CD (also known as the
ResourceCD)
You can use this CD to access documentation, reinstall drivers, or run
diagnostics tools.
Setup and Quick Reference Guide
Setup and Quick Reference Guide5
What Are You Looking For?Find it Here
• Express Service Code and Service
Express Service Code and Product Key
Ta g N um b e r
• Microsoft
®
Windows® License Label
The labels are located on your computer under the front-panel door.
• How to reinstall my operating systemOperating System CD and Installation Guide
www.dell.com | support.euro.dell.com
If you reinstall your operating system, use the Drivers and Utilities CD
to reinstall drivers for the devices that came with your computer.
6Setup and Quick Reference Guide
What Are You Looking For?Find it Here
• How to remove and replace parts
• Technical specifications
• How to configure system settings
• How to troubleshoot and solve problems
• Latest drivers for my computer
• Answers to technical service and support
questions
• Online discussions with other users and
technical support
• Documentation for my computer
• Service call status
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer’s configuration
• Service contract for my computer
User’s Guide Icon
Depending on your operating system, double-click the User’s Guides
icon on your desktop or click the Start button and then click Help and Support to access the electronic documentation stored on your
hard drive.
Dell Support Website — support.euro.dell.com
The Dell Support website provides several online tools, including:
• Knowledge Base — Hints, tips, and online courses
• Customer Forum — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory,
the hard drive, and the operating system
• Customer Care — Contact information, order status, warranty, and
repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications, and
white papers
Dell Premier Support Website —
premiersupport.dell.com
The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be
available in all regions.
Setup and Quick Reference Guide7
What Are You Looking For?Find it Here
• System board connectorsSystem Information Label
• Warranty InformationDell System Information Guide
www.dell.com | support.euro.dell.com
• How to use Windows XP
• Documentation for my computer
and devices
8Setup and Quick Reference Guide
Windows XP Help and Support Center
1 Click the Start button and then click Help and Support.
2 Type a word or phrase that describes your problem and click the
arrow icon.
3 Click the topic that describes your problem.
4 Follow the instructions shown on the screen.
Setting Up Your Mini-Tower Computer
You must complete all steps to properly set up your computer.
Mini-Tower Computer Features
5
1
4
NOTE: The numbers in
the figures correspond to
the setup tasks.
7
6
2
3
Setup and Quick Reference Guide9
Connect the keyboard and mouse as shown. Do not connect a Universal
Serial Bus (USB) mouse or keyboard to the USB connectors on the front of
the computer.
NOTE: Do not attempt
to operate a PS/2 mouse
and a USB mouse
simultaneously.
www.dell.com | support.euro.dell.com
Keyboard and Mouse
1
10Setup and Quick Reference Guide
USB connectors (2)
headphones/speakers
connector
Network Adapter and Modem
2
Insert the network cable, not the phone line, into the network connector.
If you have an optional modem, connect the phone line to the modem.
NOTICE: Do not connect a modem cable to the network adapter. Voltage
from telephone communications can cause damage to the network adapter.
NOTE: If your computer
has a network expansion
card installed, connect the
network cable to the
network card, not to the
connector on the
computer back panel.
Setup and Quick Reference Guide11
Monitor
3
Align and gently insert the monitor cable to avoid bending connector pins.
Then tighten the thumbscrews on the cable connectors.
Use the primary port if you are using one monitor with an optional
dual-monitor card.
NOTE: Some flat-panel
displays and graphic
cards support Digital
Visual Interface (DVI).
If your monitor and card
www.dell.com | support.euro.dell.com
have DVI connectors, Dell
recommends that you use
DVI instead of VGA.
For setting up dual monitors, see "Dual Monitors" on page 18.
12Setup and Quick Reference Guide
Speakers
4
Connect the speakers to the computer as shown on the instructions
supplied with the speakers.
NOTE: If your computer
has an audio expansion
card installed, connect
external audio devices to
the sound card, not to the
connectors on the
computer back panel.
Setup and Quick Reference Guide13
Plug in the computer and the monitor to their electrical outlets.
www.dell.com | support.euro.dell.com
Power Connection
5
14Setup and Quick Reference Guide
Power On
6
Press the power button on your computer and monitor to turn them on.
hard-drive
access light
power light
Setup and Quick Reference Guide15
When you start the computer for the first time, a few system start-up
messages may appear, including one that shows your Service Tag and
Express Service Code.
Your computer is preconfigured with the operating system already installed.
Before turning on your computer for the first time, you must complete all
the previous setup steps, connecting all devices for your computer.
The initial setup of the operating system is automatic and may take several
minutes. Additional setup time may be required, depending on your
system’s internal and external devices.
www.dell.com | support.euro.dell.com
Follow the operating system prompts to complete setup. You may be
prompted to enter the Windows Product Key (also called the Product ID or
COA) to complete the registration. You can find this above the service tag
on your computer.
Operating System
7
NOTE: For more
information on setting up
the operating system, see
the operating system
installation guide.
For future reference, write the number below:
Product Key (ID or COA): ________________________________________
16Setup and Quick Reference Guide
Additional Devices and Software
8
Before you install any devices or software that did not ship with your
computer, read the documentation that came with the software or device or
contact the vendor to verify that the software or device is compatible with
your computer and operating system. See "Adding Devices and Software" on
page 34.
Congratulations! You have completed the setup for your computer.
Setup and Quick Reference Guide17
Dual Monitors
NOTICE: Do not use any other cables or attach the monitor cable directly to
the dual-monitor graphic card.
NOTE: Some flat-panel
displays and graphic
cards support Digital
Visual Interface (DVI).
If your monitor and card
have DVI connectors, Dell
recommends that you use
DVI instead of VGA.
NOTE: A second monitor
is optional and requires a
www.dell.com | support.euro.dell.com
multimonitor graphics
adapter card.
The dual-monitor cable is color coded; the blue connector is for the primary
monitor, and the black connector is for the secondary monitor. Attach
the appropriate monitor cable to the dual-monitor cable. To enable
dual-monitor support, both monitors must be attached when the computer
starts. See "Frequently Asked Questions" on page 36 for more information.
OR
18Setup and Quick Reference Guide
Setting Up Your Small Desktop
Computer
You must complete all steps to properly set up your computer.
Small Desktop Computer Features
2
1
6
NOTE: The numbers in
the figures correspond to
the setup tasks.
345
7
Setup and Quick Reference Guide19
Connect the keyboard and mouse as shown. Do not connect a USB mouse
or keyboard to the USB connectors on the front of the computer.
NOTE: Do not attempt
to operate a PS/2 mouse
and a USB mouse
simultaneously.
www.dell.com | support.euro.dell.com
Keyboard and Mouse
1
20Setup and Quick Reference Guide
headphone/speaker
connector
USB connectors (2)
Network Adapter and Modem
2
Insert the network cable, not the phone line, into the network connector.
If you have an optional modem, connect the phone line to the modem.
NOTICE: Do not connect a modem cable to the network adapter. Voltage
from telephone communications can cause damage to the network adapter.
NOTE: If your computer
has a network expansion
card installed, connect the
network cable to the
network card, not to the
connector on the
computer back panel.
Setup and Quick Reference Guide21
Monitor
3
Align and gently insert the monitor cable to avoid bending connector pins.
Then tighten the thumbscrews on the cable connectors.
Use the primary port if you are using one monitor with an optional
dual-monitor card.
NOTE: Some flat-panel
displays and graphic
cards support Digital
Visual Interface (DVI).
If your monitor and card
www.dell.com | support.euro.dell.com
have DVI connectors, Dell
recommends that you use
DVI instead of VGA.
For setting up dual monitors, see "Dual Monitors" on page 28.
22Setup and Quick Reference Guide
Speakers
4
Connect the speakers to the computer as shown on the instructions
supplied with the speakers.
NOTE: If your computer
has an audio expansion
card installed, connect
external audio devices to
the sound card, not to the
connectors on the
computer back panel.
Setup and Quick Reference Guide23
Plug in the computer and the monitor to their electrical outlets.
www.dell.com | support.euro.dell.com
Power Connection
5
24Setup and Quick Reference Guide
Power On
6
Press the power button on your computer and monitor to turn them on.
power light
hard-drive
access light
Setup and Quick Reference Guide25
When you start the computer for the first time, a few system start-up
messages may appear, including one that shows your Service Tag and
Express Service Code.
Your computer is preconfigured with the operating system already installed.
Before turning on your computer for the first time, you must complete all
the previous setup steps, connecting all devices for your computer.
The initial setup of the operating system is automatic and may take several
minutes. Additional setup time may be required, depending on your
system’s internal and external devices.
www.dell.com | support.euro.dell.com
Follow the operating system prompts to complete setup. You may be
prompted to enter the Windows Product Key (also called the Product ID or
COA) to complete the registration. You can find this above the service tag
on your computer.
Operating System
7
NOTE: For more
information on setting up
the operating system, see
the operating system
installation guide.
For future reference, write the number below:
Product Key (ID or COA): ________________________________________
26Setup and Quick Reference Guide
Additional Devices and Software
8
Before you install any devices or software that did not ship with your
computer, read the documentation that came with the software or device or
contact the vendor to verify that the software or device is compatible with
your computer and operating system. See "Adding Devices and Software" on
page 34.
Congratulations! You have completed the setup of your computer.
Setup and Quick Reference Guide27
Dual Monitors
NOTICE: Do not use any other cables or attach the monitor cable directly to
the dual-monitor graphic card.
NOTE: Some flat-panel
displays and graphic
cards support Digital
Visual Interface (DVI).
If your monitor and card
have DVI connectors, Dell
recommends that you use
DVI instead of VGA.
NOTE: A second monitor
is optional and requires a
www.dell.com | support.euro.dell.com
multimonitor graphics
adapter card.
The dual-monitor cable is color coded; the blue connector is for the primary
monitor, and the black connector is for the secondary monitor. Attach
the appropriate monitor cables to the dual-monitor cable. To enable
dual-monitor support, both monitors must be attached when the computer
starts. See "Frequently Asked Questions" on page 36 for more information.
OR
28Setup and Quick Reference Guide
Safety First—For You and Your
Computer
While working inside your computer, do not attempt to service the
computer except as explained in this guide and elsewhere in Dell
documentation. Always follow the instructions closely.
Working inside your computer is safe—if you observe the following
precautions.
CAUTION: FOR YOUR PERSONAL SAFETY AND PROTECTION OF
THE EQUIPMENT
Before you start to work on the computer, perform the following steps in the
sequence indicated:
1 Tu r n o f f the computer and all devices.
2 Touch an unpainted metal surface on the computer, such as the metal
around the card-slot openings at the back of your computer, before
touching anything inside your computer.
3 Disconnect the computer and devices from their electrical outlets.
Doing so reduces the potential for personal injury or shock. Also
disconnect any telephone or telecommunication lines from the
computer.
While you work, periodically touch an unpainted metal surface on the
computer to dissipate any static electricity that might harm internal
components.
In addition, Dell recommends that you periodically review the safety
instructions in the documentation that came with your computer.
Opening the Computer Cover
You may need to open the computer cover if you are going to remove or
install a part, reset a forgotten password, or diagnose a computer problem.
CAUTION: Before you perform this procedure, see "Safety First—
For You and Your Computer" on page 29.
Setup and Quick Reference Guide29
NOTE: Before
disconnecting a device
from the computer or
removing a component
from the system board,
verify that the standby
power light on the system
board has turned off. See
the interior service label
located on the inside of
the cover to locate the
standby power light.
Opening the Cover
1 Turn off the computer and devices, disconnect them from their
electrical outlets, and wait 10 to 20 seconds.
2 If you have installed a padlock through the padlock ring on the back
panel, remove the padlock.
3 Open the computer cover:
NOTE: On the small
desktop computer, remove
the stand before you open
the cover. On the minitower computer, place the
computer on its side
www.dell.com | support.euro.dell.com
before you open the cover.
Mini-Tower Computer
aPress the two release buttons until the cover is free to swing up.
bRaise the back of the cover, and pivot it toward the front of the
computer.
NOTICE: To prevent damage to the system board of the mini-tower computer,
open the cover until it catches at a 45-degree angle. Then remove the optical
drive data cable and/or the hard-drive data cable from the system board and
open the cover to a 90-degree angle.
30Setup and Quick Reference Guide
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