Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, TrueMobile, DellNet, Dell TravelLite, Inspiron, Dell Precision, Dimension, OptiPlex, and Latitude are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are
registered trademarks of Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell Computer Corporation under license; EMC
is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names
other than its own.
Use the following safety guidelines to help ensur e your own personal safety and to help protect
your computer and working environment from potential damage.
General
•Do not attempt to service the computer yourself unless you are a trained service
technician. Always follow installation instructions closely.
•If you use an extension power cable with your AC adapter, ensure that the total ampere
rating of the products plugged in to the extension power cable does not exceed the
ampere rating of the extension cable.
•Do not push objects into air vents or openings of your computer. Doing so can cause fire
or electric shock by shorting out interior components.
•Do not store your computer in a low-airflow environment, such as a carrying case or a
closed briefcase, while the computer is turned on. Restricting airflow can damage the
computer or cause a fire.
•Keep your computer away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your computer; do not place your computer
in a closed-in wall unit or on a bed, sofa, or rug.
•Place the AC adapter in a ventilated area, such a s a desk top or on the floor, when you use
it to run the computer or to charge the battery. Do not cover the AC adapter with papers
or other items that will reduce cooling; also, do not use the AC adapter inside a carrying
case.
•The AC adapter may become hot during normal operation of your computer. Use care
when handling the adapter during or immediately after operation.
•Do not allow your portable computer to operate with the base resting directly on exposed
skin for extended periods of time. The surface temperature of the base will rise during
normal operation (particularly when AC power is present). Allowing sustained contact
with exposed skin can cause discomfort or, eventually, a burn.
•Do not use your computer in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement
•If your computer includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical stor m is approaching to avoid the remote risk of elect ric
shock from lightning via the telephone line.
11
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CAUTION: Safety Instructions
•To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your computer during an electrical storm unless all cables have been
disconnected and the computer is operating on battery power.
•If your computer includes a modem, the cable used with the modem should be
manufactured with a minimum wir e si ze of 26 A merican wir e gauge (AWG) and an FCCcompliant RJ-11 modular plug.
•Before you open the memory module/Mini PCI card/modem cover on the bottom of your
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computer, disconnect all cables from their electrical outlets a nd disconnect the te lephone
cable.
•If your computer has both a modem RJ-11 connector and a network RJ-45 connector,
which look alike, make sure you insert the telephone cable into the RJ-11 connector, not
the RJ-45 connector.
•PC Cards may become very warm during normal operation. Use care when removing PC
Cards after their continuous operation.
•Before you clean your computer, disconnect the computer from the electrical outlet.
Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
Power
(continued)
•Use only the Dell-provided AC adapter approved for use with this computer. Use of
another AC adapter may cause a fire or explosion.
•Before you connect the computer to an electrical outlet, check the AC adapter voltage
rating to ensure that the required voltage and frequency match the available power
source.
•To remove the computer from all power sources, turn the computer off, remove the
battery pack, and disconnect the AC adapter from the electrical outlet.
•To help preve nt electric shock, plug the A C adapter and device power cables into properly
grounded power sources. These power cables may be equipped with 3-prong plugs to
provide an earth grounding connection. Do not use adapter plugs or remove the
grounding prong from the power cable plug. If you use a power extension cable, use the
appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.
•Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.
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CAUTION: Safety Instructions
•If you are using a multiple-outlet power strip, use caution when plugging the AC
adapter’s power cable into the power strip. Some power strips may allow you to insert the
plug incorrectly. Incorrect insertion of the power plug could result in permanent damage
to your computer, as well as risk of electric shock and/or fire. Ensure that the ground
prong of the power plug is inserted into the mating ground contact of the power strip.
(continued)
Battery
•Use only Dell™ battery modules that are approved for use with this computer. Use of
other types may increase the risk of fire or e xplosion.
•Do not carry a battery pack in your pocket, purse, or other container where metal objects
(such as car keys or paper clips) could short-circuit the battery terminals. The resulting
excessive current flow can cause extremely high temperatures and may result in damage
to the battery pack or cause fire or burns.
•The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
Handle a damaged or leaking battery pack with extreme care. If the battery is damaged,
electrolyte may leak from the cells and may cause personal injury.
•Keep the battery away from children.
•Do not store or leave your computer or battery pack near a heat source such as a radiator ,
fireplace, stove, electric heater, or other heat-gene rating appliance or otherwise expose it
to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
battery cells could explode or vent, posing a risk of fire.
•Do not dispose of your computer’s battery in a fire or with normal household waste.
Battery cells may explode. Discard a used battery according to the manufacturer’s
instructions or contact your local waste disposal agency for disposal instructions. Dispose
of a spent or damaged battery promptly.
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CAUTION: Safety Instructions
Air Travel
•Certain Federal Aviation Administration regulations and/or airline-specific restrictions
may apply to the operation of your Dell computer while you are on board an aircraft. For
example, such regulations/restrictions may prohibit the use of any personal electronic
device (PED) that has the capacity for intentional transmission of radio frequency or
other electromagnetic signals while on an aircraft.
–In order to best comply with all such restrictions, if your Dell portable computer is
equipped with Dell TrueMobile™ or some other wireless communication device,
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EMC Instructions
Use shielded signal cables to ensure that you maintain the appropriate EMC classificati on for
the intended environment. F or parallel printers, a cable is available from Dell. If you prefer, you
can order a cable from Dell at its worldwide website at www.dell.com.
please disable this device before you board the aircraft and follow all instructions
provided by airline personnel with regard to such device.
–Additionally, the use of any PED, such as a portable computer, may be prohibited in
aircraft during certain critical phases of flight, for example, takeoff and landing. Some
airlines may further define the critical flight phase as any time the aircraft is below
3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use
of a PED is allowed.
(continued)
Static electricity can harm electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch any of your computer’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface on the computer’s input/output panel.
California Residents
WARNING: Handling the cord on this product, or cords associated with accessories sold with
this product, will expose you to lead, a chemical known to the State of California to cause birth
defects or other reproductive harm.
14
Wash your hands after handling the cord.
Page 15
When Using Your Computer
Observe the following safe-handling guidelines to prevent damage to your computer:
•When setting up the computer for work, place it on a level surface.
•When traveling, do not check the computer as baggage. You can put your computer
through an X-ray security machine, but never put your computer through a metal
detector. If you have the computer checked by hand, be sure to have a charged battery
available in case you are asked to turn on the computer.
•When traveling with the hard drive removed from the computer, wrap the drive in a
nonconducting material, such as cloth or paper. If you have the drive checked by hand, be
ready to install the drive in the computer. You can put the hard drive through an X-ray
security machine, but never put the drive through a metal detector.
•When traveling, do not place the computer in overhead storage compartments where it
could slide around. Do not drop your computer or subject it to other mechanical shocks.
•Protect your computer, battery, and hard drive from environmental hazards such as dirt,
dust, food, liquids, temperature extremes, and overexposure to sunlight.
•When you move your computer between environments with very different temperature
and/or humidity ranges, condensation may form on or within the computer. To avoid
damaging the computer, allow sufficient time for the moisture to evaporate before using
the computer.
NOTICE: When taking the computer from low-temperature conditions into a warmer environment
or from high-temperature conditions into a cooler environment, allow the computer to acclimate to
room temperature before turning on power.
•When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the
cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any
connector pins. Also, before you connect a cable make sure both connectors are correctly
oriented and aligned.
•Handle components with care. Hold a component such as a memory module by its edges,
not its pins.
•When preparing to remove a memory module from the system board or disconnect a
device from the computer, turn off the computer, remove any battery installed in the
battery bay or module bay, disconnect the AC adapter cable, and then wait 5 seconds
before proceeding to help avoid possible damage to the system board.
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When Using Your Computer
•Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
stroke the cloth across the display in one direction, moving from the top of the display to
the bottom. Remove moisture from the display quickly and keep the display dry. Longterm exposure to moisture can damage the display. Do not use a commercial window
cleaner to clean your display.
•If your computer gets wet or is damaged, follow the procedures on page 101. If, after
following these procedures, you confirm that your computer is not operating properly,
contact Dell (see page 139 for the appropriate contact information).
(continued)
www.dell.com | support.dell.com
Ergonomic Computing Habits
CAUTI ON: Improper or prolonge d keyboard use may result in injur y.
CAUTION: Viewing the display or external monitor screen for extended periods of
time may result in eye strain.
F or comfort an d efficiency, observe the ergonomic guidelines in the Tell Me How help file when
setting up and using your computer. To access the help file, see page 94.
This portable computer is not designed for continuous operation as office equipment. For
extended use in an office, it is recommended that you connect an external keyboard.
When Working Inside Your Computer
Before removing or installing memory modules, Mini PCI cards, or modems, perform the
following steps in the sequence indicated.
NOTICE: The only time you should ever access the inside of your computer is when you are
installing memory modules, a Mini PCI card, or a modem.
NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing
a memory module, Mini PCI card, or modem to help prevent possible damage to the system board.
Shut down your computer and turn off any attached devices.
1
2 Disconnect your computer and devices from electrical outlets to reduce the potential for
personal injury or shock. Also, disconnect any telephone or telecommunication lines from
the computer.
16
3 Remove the main battery from the battery bay and, if necessary, the second battery from
the module bay.
Page 17
When Using Your Computer
4 Ground yourself by touching any unpainted metal surface on the back of the computer.
While you work, periodically touch the I/O panel to dissipate any static electricity that
might harm internal components.
(continued)
Protecting Against Electrostatic Discharge
Static electricity can harm electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch any of your computer’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface on the computer’s I/O panel.
As you continue to work inside the computer, periodically touch an I/O connector to remove
any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
•When unpacking a static-sensitive component from its shipping carton, do not remove
the component from the antistatic packing material until you are ready to install the
component. Just before unwrapping the antistatic packaging, be sure to discharge static
electricity from your body.
•When transporting a sensitive component, first place it in an antistatic container or
packaging.
•Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads
and workbench pads.
Battery Disposal
Your computer uses a lithium-ion battery and a reserve battery . For instructions about replacing
the lithium-ion battery in your computer, refer to the section about replacing the battery in
your Dell computer documentation. The reserve battery is a long-life battery, and it is very
possible that you will never need to replace it. However, should you need to replace it, see
page 49 for instructions.
Do not dispose of the battery along with household waste. Contact your local waste disposal
agency for the address of the nearest battery deposit site.
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1
SECTION 1
A Tour of Your
Computer
Front View
Left View
Right View
Back View
Bottom View
Page 20
Front View
keyboard
status lights
display latch
display
mute button
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volume control
buttons
track stick
track stick/touch
pad buttons
DISPLAYLATCH — Keeps the display closed.
DISPLAY — For more information about your display, see the Tell Me How help file. To access the
help file, see page 94.
POWERBUTTON — Press the power button to turn on the computer or to enter or exit a power
management mode.
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft
shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer turns off
completely (which may take several seconds).
speakers
power button
device status
lights
keyboard
media control
buttons
touch pad
display latch
button
®
Windows®
20A Tour of Your Computer
Page 21
DEVICESTATUSLIGHTS
Turns on when you turn on the computer and blinks when the computer is
in a power management mode.
Turns on when the computer reads or writes data.
NOTICE: To avoid loss of data, never turn off the computer while
the light is flashing.
Turns on steadily or blinks to indicate battery charge status. If if is off, you
may not have a battery in your computer.
Turns on when Bluetooth™ is enabled.
NOTE: Bluetooth is an optional feature, so the light turns on
only if you ordered Bluetooth with your computer. For more
information, see the documentation that came with your Bluetooth
Technology.
T o turn off only the Bluetooth functionality, right-click on the icon in
the system tray and select Disable Bluetooth Radio.
To quickly enable or disable all wireless devices, press .
A Tour of Your Computer21
Page 22
If the computer is connected to an electrical outlet, the light operates as follows:
– Solid green: The battery is charging.
– Flashing green: The battery is almost fully charged.
If the computer is running on a battery, the light operates as follows:
– Off: The battery is adequately charged (or the computer is turned off).
– Flashing orange: The battery charge is low.
– Solid orange: The battery charge is critically low.
KEYBOARD — The keyboard includes a numeric keypad as well as the Microsoft
key. For information on supported keyboard shortcuts, see page60.
M
EDIA CONTROL BUTTONS — Control CD and DVD playback.
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TOUCHPAD — T ou ch pad and touch pad buttons provide the functionality of a mouse. See page63
for more information.
DISPLAYLATCHBUTTON — Press this button to release the display latch and open the display.
SPEAKERS — To adjust the volume of the integrated speakers, press the volume control buttons or
volume control keyboard shortcuts. For more information, see page62.
TOUCHPADBUTTONS — T ouch pad buttons provide the functionality of a mouse. See the Tell Me
How help file for more information. To access the help file, see page 94.
VOLUMECONTROLBUTTONS — Press these buttons to adjust the volume.
MUTEBUTTON — Press this button to turn off the volume.
®
Window s® logo
22A Tour of Your Computer
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KEYBOARDSTATUSLIGHTS
The green lights located above the keyboard indicate the fo llowing:
Turns on when the numeric keypad is enabled.
9
Turns on when the uppercase letter function is enabled.
A
Turns on when the scroll lock function is enabled.
A Tour of Your Computer23
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Lef t View
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air vents
security cable slot
IEEE 1394 connector
PC Card slot
infrared sensor
AIRVENTS — The computer uses an internal fan to create airflow through the vents, which
prevents the computer from overheating.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does
not indicate a problem with the fan or the computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, s uch as a c losed
briefcase, while it is running. Restricting the airflow can damage the computer
or cause a fire.
transfer rates, such as some digital video cameras.
ARDSLOT — Supports one PC Card, such as a modem or network adapter. The computer
PC C
ships with a plastic blank installed in the slot. For more information, see the Tell Me How help file. To
access the help file, see page 94.
INFRAREDSENSOR — Lets you transfer files from your computer to another infrared-compatible
device without using cable connections.
When you receive your computer, the sensor is disabled. You can use the system setup program to
enable the sensor (see page 137). For information on transferring data, see the Windows Help and
Support Center (see page 94), or the documentation that came with your infrared-compatible device.
audio connectors
hard drive
24A Tour of Your Computer
Page 25
AUDIOCONNECTORS
Attach headphones or speakers to the connector.
Attach a microphone to the connector.
HARD
DRIVE — Stores software and data.
SECURITYCABLESLOT — Lets you attach a commercially available antitheft device to the
computer. For more information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable
slot.
A Tour of Your Computer25
Page 26
Right View
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SECURITYCABLESLOT — Lets you attach a commercially available antitheft device to the
computer. For more information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable
slot.
module baydevice latch release
security cable slot
26A Tour of Your Computer
Page 27
MODULEBAY — You can install devices such as an optical drive or Dell TravelLite™ module in the
module bay. For more information, see the Tell Me How help file. To acc ess th e he l p fil e, see p a ge94.
DEVICELATCHRELEASE — Releases a device. For more information, see the Tell Me How help
file. To access the help file, see page 94.
Back View
S-video TV-out connector
air vent
USB connectors (2)
network connector (RJ-45)
modem connector (RJ-11)
S-VIDEO TV-OUTCONNECTOR
AC adapter connector
parallel connector
serial connector
video connector
Connects your computer to a TV. Also connects digital
audio capable devices using the TV/digital audio adapter
cable. For more information, see page 73.
air vents
A Tour of Your Computer27
Page 28
USB CONNECTORS (2)
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NETWORKCONNECTOR (RJ-45)
Connect USB devices, such as a mouse, keyboar d, or
printer. You can also connect the optional floppy drive
directly to a USB connector using the optional floppydrive cable, as shown below.
NOTICE: The network connector is slightly larger than the modem connector. To avoid
damaging the computer, do not plug a telephone line into the network connector.
MODEMCONNECTOR (RJ-11)
28A Tour of Your Computer
Connects the computer to a network. The green and
yellow lights next to the connector indicate activity for
both wired and wireless network communications.
For information on using the network adapter, see the
online network adapter documentation supplied with
your computer.
To use the internal modem, connect the telephone line
to the modem connector.
For additional information on using the modem, see the
online modem documentation supplied with your
computer.
Page 29
AIRVENT — The computer uses an internal fan to creat e airflow through the vents, which pr events
the computer from overheating.
PARALLELCONNECTOR
Connects a parallel device, such as a printer.
VIDEOCONNECTOR
Connects an external monitor. F or more information, se e
the Tell Me How help file. To acc ess the help file, see
page 94.
SERIALCONNECTOR
Connects serial devices, such as a mouse or handheld
device.
AC ADAPTERCONNECTOR — Attach an AC adapter to the computer.
The AC adapter converts AC power to the DC power required by the computer. You can connect the
AC adapter with your computer turned either on or off.
A Tour of Your Computer29
Page 30
CAUTION: The AC adapter works with el ectrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector,
not the cable itself, and pull firmly but gently to avoid damaging the cable.
AIRVENTS — The computer uses an internal fan to create airflow through the vents, which
prevents the computer from overheating.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does
not indicate a problem with the fan or the computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
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vents. Do not store your computer in a low-airflow environment, s uch as a c losed
briefcase, while it is running. Restricting the airflow can damage the computer
or cause a fire.
Bottom View
hard drive
Mini PCI
card/modem
cover
battery-bay latch releasebattery charge gauge
fan
memory module cover
battery
docking device slot
30A Tour of Your Computer
Page 31
HARDDRIVE — Stores software and data.
INI PCI CARDANDMODEM — Covers the compartment that contains the optional modem
M
and optional Mini PCI card. See page 119.
BATTERY-BAYLATCHRELEASE — Releases the battery. See page47.
BATTERY — When a battery is installed, you can use the computer without connecting the
computer to an electrical outlet. See page 47.
BATTERYCHARGEGAUGE — Provides information on the battery charge. See page46.
MEMORYMODULECOVER — Covers the compartment that contains the memory modules. See
page 114.
DOCKINGDEVICESLOT — Lets you attach your computer to a docking device. See the
documentation that came with your docking device for additional information.
FAN — The computer uses an internal fan to create airflow through the vents, wh ich prevents the
computer from overheating.
NOTE: The computer turns on the fan when the computer gets hot. Fan noise is normal and does
not indicate a problem with the fan or the computer.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow enviro nment, such as a clos ed
briefcase, while it is running. Restricting the airflow can damage the computer
or cause a fire.
A Tour of Your Computer31
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32A Tour of Your Computer
Page 33
2
SECTION 2
Setting Up Your
Computer
Connecting to the Internet
Modem and Internet Connection Problems
Transferring Information to a New Computer
Setting Up a Printer
Printer Problems
Setting Up the Docking Device to Connect to a Network
Power Protection Devices
Turning Off Your Computer
Page 34
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an Internet
service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the
following Internet connection options:
•Dial-up connections that provide Internet access through a phone line. Dial-up
connections are considerably slower than DSL and cable modem connections.
•DSL connections that provide high-speed Internet access through your existing phone
line. With a DSL connection, you can access the Internet and use your phone on the
www.dell.com | support.dell.com
same line simultaneously.
•Cable modem connections that provide high-speed Internet access through your local
cable TV line.
If you are using a dial-up connection, connect a telephone line to the modem connector on
your computer and to the telephone wall jack before you set up your Internet connection. If
you are using a DSL or cable modem connection, contact your ISP for setup instructions.
Setting Up Your Internet Connection
To set up an AOL or MSN connection:
1 Save and close any open files, and exit any open programs.
2 Double-click the MSN Explorer or AOL icon on the Microsoft
®
Windows® desktop.
3 Follow the instructions on the screen to complete the setup.
If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up
an Internet connection with a different ISP:
1 Save and close any open files, and exit any open programs.
2 Click the Start button and click Interne t Explorer.
The New Connection Wizard appears.
3 Click Connect to the Internet.
4 In the next window, click the appropriate option:
•If you do not have an ISP and want to select one, click Choose from a list of
Internet service providers (ISPs).
34Setting Up Your Computer
Page 35
•If you have already obtained setup information from your ISP but you did not
receive a setup CD, click Set up my connection manually.
•If you have a CD, click Use the CD I got from an ISP.
5 Click Next.
If you selected Set up my connection manually, continue to step 6. Otherwise, follow
the instructions on the screen to complete the setup.
NOTE: If you do not know which type of connection to select, contact your ISP.
6 Click the appropriate option under How do you want to connect to the Internet?, and
then click Next.
7 Use the setup information provided by your ISP to complete the setup.
If you cannot connect to the Internet but have successfully connected in the past, the ISP
might have a service outage. Contact your ISP to check the service status, or try connecting
again later.
Modem and Internet Connection Problems
NOTICE: Connect the modem to an analog telephone wall jack only. Connecting the modem to
a digital telephone network damages the modem.
NOTICE: Modem and network connectors look similar. Do not plug a telephone line into the
network connector.
C
HECKTHETELEPHONEWALLJACK — Disconnect the telephone line from the modem and
connect it to a telephone. Listen for a dial tone. Ensure that you have touchtone telephone service.
Try connecting the modem to a different telephone wall jack.
Slow connection speeds can be caused by telephone noise as well as by telephone line or network
conditions. Contact your telephone company or network administrator for more information.
ONNECTTHEMODEMDIRECTLYTOTHETELEPHONEWALLJACK — If you have other
C
telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line
splitter, then bypass them and use the telephone line to connect the modem directly to the tele phone
wall jack.
HECKTHECONNECTION — Verify that the telephone line is connected to the modem.
C
HECKTHETELEPHONELINE — T r y using a different telephone line. If you ar e using a line that
C
is 3 m (10 ft) or more in length, try a shorter one.
RREGULARDIALTONE —If you have voice mail service, you might hear an irregular dial tone
I
when you have messages. Contact your telephone company for instructions on restoring a dial tone.
URNOFFCALLWAITING (CATCH-PHONE)—See your telephone directory for instructions on
T
deactivating this feature. Then adjust the dial-up networking connection properties.
Setting Up Your Computer35
Page 36
1 Click the Start button and click Control Panel.
2 Click P rinte rs and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab,
and then click Edit....
3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select
the proper code as listed in your telephone directory.
4 Click Apply and click OK.
5 Close the Phone and Modems Options window.
6 Close the Control Panel window.
ERIFYTHATTHEMODEMISCOMMUNICATINGWITH WINDOWS —
V
1 Click the Start button and click Control Panel.
2 Click Printers and Other Hardware and click Phone and Modem Options.
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3 Click the Modems tab.
4 Click the COM port for your modem.
5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem
is communicating with Windows.
If all commands receive responses, the modem is operating properly.
NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning
properly. If you are sure th at your modem is working p roperly and you st ill experience problems,
contact your ISP.
Transferring Information to a New Computer
The Microsoft® Windows® XP operating system provides a Files and Settings Transfer
wizard to move data from the source computer to the new computer. You can move data
such as:
•E-mails
•Toolbar settings
•Window sizes
•Internet bookmarks
You can transfer the data to the new computer over a network or serial connection, or you
can store it on a removable medium, such as a writable CD or floppy disk.
To prepare the new computer for the file transfer:
1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then
click Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen appears, click Next.
36Setting Up Your Computer
Page 37
3 On the Which computer is this? screen, click New Computer and click Next.
4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the
Windows XP CD and click Next.
5 When the Now go to your old computer screen appears, go to your old or source
computer. Do not click Next at this time.
To copy data from the old computer:
1 On the old computer, insert the Windows XP Operating System CD.
2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks.
3 Under What do you want to do?, click Transfer files and settings.
4 On the Files and Settings Transfer Wizard welcome screen, click Next.
5 On the Which computer is this? screen, click Old Computer and click Next.
6 On the Select a transfer method screen, click the transfer method you prefer.
7 On the What do you want to transfer? screen, select the items you want to transfer
and click Next.
After the information has been copied, the Completing the Collection Phase screen
appears.
8 Click Finish.
To transfer data to the new computer:
1 On the Now go to your old computer screen on the new computer, click Next.
2 On the Where are the files and settings? screen, select the method you chose for
transferring your settings and files and click Next.
The wizard reads the collected files and settings and applies them to your new
computer.
When all of the settings and files have been applied, the Finished screen appears.
3 Click Finished and restart the new computer.
Setting Up Your Computer37
Page 38
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the computer.
See the documentation that came with the printer for setup information, including how to:
•Obtain and install updated drivers.
•Connect the printer to the computer.
•Load paper and install the toner or ink cartridge.
•Contact the printer manufacturer for technical assistance.
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Printer Cable
Your printer connects to your computer with either a USB cable or a parallel cable. Your
printer may not come with a printer cable, so if you purchase a cable separately, ensure that
it is compatible with your printer. If you purchased a printer cable at the same time you
purchased your computer, the cable may arrive in the computer box.
Connecting a Parallel Printer
1 Complete the operating system setup, if you have not already done so.
2 Turn off the computer (see page 42).
NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable.
3 Attach the parallel printer cable to the parallel connector on the computer and tighten
the two screws. Attach the cable to the connector on the printer and snap the two clips
into the two notches.
38Setting Up Your Computer
Page 39
parallel connector on computer
connector on printer
screws (2)
parallel printer
cable
notches (2)
4 Turn on the printer and then turn on the computer . If the Add New Hardware Wizard
clips (2)
window appears, click Cancel.
5 Install the printer driver if necessary. See the documentation that came with your
printer.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1 Complete the operating system setup if you have not already done so.
2 Install the printer driver if necessary. See the documentation that came with your
printer.
3 Attach the USB printer cable to the USB connectors on the computer and the printer.
The USB connectors fit only one way.
Setting Up Your Computer39
Page 40
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Printer Problems
CHECKTHEPRINTERCABLECONNECTIONS — Ensure that the printer cable is properly
connected to the computer (see page 38).
ESTTHEELECTR ICALOUTLET — Ensure that the electrical outlet is working by testing it with
T
another device, such as a lamp.
NSURETHATTHEPRINTERISTURNEDON — See the documentation supplied with the
E
printer.
ERIFYTHAT WINDOWS
V
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer
icon.
5 Click Pr operties, and then click the Ports tab.
6 Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
EINSTALLTHEPRINTERDRIVER — See page 103.
R
USB connector on
computer
USB printer
cable
®
RECOGNIZESTHEPRINTER
USB connector
on printer
40Setting Up Your Computer
Page 41
Setting Up the Docking Device to Connect to a
Network
NOTE: A network adapter is also referred to as a network interface controller (NIC).
NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card
until you complete the docking device setup.
NOTICE: To prevent serious operating system problems, do not connect your computer to a
docking device until the Windows operating system setup on the computer is complete.
A docking device allows you to more fully integrate your portable computer into a desktop
environment.
F or instructions and details on setting up a docking device, refer to the documentation that
came packaged with the device.
Power Protection Devices
Several devices are available to protect against power fluctuations and failures:
•Surge protectors
•Line conditioners
•Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help to prevent damage
to your computer from voltage spikes that can occur during electrica l stor ms or follo wi n g
power interruptions. The level of protection is usually commensurate with the cost of the
surge protector. Some surge protector manufacturers include warranty coverage for certain
types of damage. Carefully read the device warranty when choosing a surge protector. A
device with a higher joule rating offers more protection. Compare joule ratings to
determine the relative effectiveness of different devices.
NOTICE: Most surge protectors do not protect against power fluctuations or power
interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect
the telephone line from the telephone wall jack and disconnect your computer from the electrical
outlet.
Setting Up Your Computer41
Page 42
Many surge protectors have a telephone jack for modem protection. See the surge protector
documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network
cable from the network wall jack during electrical storms.
Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant level.
Uninterruptible Power Supplies
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NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or
file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to a UPS.
Connect other devices, such as a printer, to a separate power strip that provides surge
protection.
A UPS protects against power fluctuations and interruptions. UPS devices contain a battery
that provides temporary power to connected devices when AC power is interrupted. The
battery charges while AC power is available. See the UPS manufacturer documentation for
information on battery operating time and to ensure that the device is approved by
Underwriters Laboratories (UL).
Turning Off Your Computer
NOTICE: To avoid losing data, turn off your computer by performing a Microsof t® Windows
operating system shutdown, as described next, rather than by pressing the power button.
NOTE: As an alternative to turning off your computer, you can set your computer to enter
standby or hibernate mode.
Save and close any open files, exit any open programs, click the Start button, and then
1
click Turn Off Computer.
2 In the Turn off computer window, click Turn off.
The computer turns off after the shutdown process finishes.
42Setting Up Your Computer
®
Page 43
3
SECTION 3
Using Batteries and
Module Bay Devices
Using a Battery
Power Proble ms
About the Module Bay
Checking the Charge on the Second Battery
Removing and Installing Devices While the Computer Is
Turned Off
Removing and Installing Devices While the Computer Is
Running
Page 44
Using a Battery
CAUTION: Before performing any of the procedures listed below, read and follow
the safety instructions located at the front of this document.
Battery Performance
NOTE: Batteries for portable computers are covered only during the initial one-year period of
the limited warranty for your computer (see page 159).
Use a battery to power the computer when it is not connected to an electrical outlet. One
battery is supplied as standard equipment in the battery bay.
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Battery operating time varies depending on operating conditions. With average usage, you
may expect from 3 to 4 hours from a single fully charged battery. You can install an optional
second battery in the module bay to significantly increase operating time. For more
information about the second battery, see page 51.
NOTE: The module bay in your computer supports a second battery. The Dell D/Bay does not
support a second battery.
Operating time is significantly reduced when you perform operations including, but not
limited to, the following:
NOTE: It is recommended that you connect your computer to an electrical outlet when writing
to a CD.
•Using optical drives, especially DVD and CD-RW drives
•Using wireless communications devices, PC Cards, or USB devices
•Using high-brightness display settings, 3D screen savers, or other power-intensive
programs such as 3D games
•Running the computer in maximum performance mode
You can check the battery charge before you insert the battery into the computer. You can
also set power management options to alert you when the battery charge is low.
NOTE: You can conserve battery life by setting the Maximum Power Savings option for your
graphics card. For more information, see the documentation that came with your graphics card.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The lithium-ion battery is designed to work with your Dell™ computer. Do
not use a battery from other computers with your computer.
44Using Batteries and Module Bay Devices
Page 45
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery. See page 17.
CAUTION: Misuse of the battery may increas e the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge
The Dell QuickSet battery meter, Microsoft® Windows® power meter window and
icon, the battery charge gauge, and the low-battery warning provide information on the
battery charge.
For more information about checking the charge on the second battery, see page 51.
Dell QuickSet Battery Meter
Press to display the QuickSet Battery Meter.
The Battery Meter screen displays status, charge level, and charge completion time for the
primary and second batteries in your computer.
NOTE: It is recommended that you connect your computer to an electrical outlet when writing
to a CD.
In addition, when your computer is connected to a docking device (docked), the Battery
Meter screen includes a Dock Battery tab, which displays the charge level and current
status of the docking device battery.
The following icons appear in the Battery Meter screen:
• The computer or docking device is running on battery power.
• The battery is discharging or idle.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is charging.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is not inserted, discharging, idle, or charging.
Using Batteries and Module Bay Devices45
Page 46
For more information about QuickSet, right-click the icon in the taskbar and click
Help.
Microsoft Windows Power Meter
The Windows power meter indicates the remaining battery charge. To check the power
meter, double-click the icon on the taskbar. For more information on the Power Meter
tab, see the Tell Me How help file. To access the help file, see page 94.
If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
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Before you insert a battery, press the status button on the battery charge gauge to illuminate
the charge-level lights. Each light represents approximately 20 percent of the total battery
charge. For example, if the battery has 80 percent of its charge remaining, four of the lights
are on. If no lights appear, the battery has no charge.
Health Gauge
The battery operating time is largely determined by the number of times it is charged. After
hundreds of charge and discharge cycles, batteries lose some charge capacity, or battery
health. To check the battery health, press and hold the status button on the battery charge
gauge for at least 3 seconds. If no lights appear, the battery is in good condition, and more
than 80 percent of its original charge capacity remains. Each light represents incremental
degradation. If five lights appear, less than 60 percent of the charge capacity remains, and
you should consider replacing the battery. See page 132 for more information about the
battery operating time.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery
warning. Then connect the computer to an electrical outlet, or install a second battery in the
module bay. If the battery runs completely out of power, hibernate mode begins automatically.
A low-battery warning occurs when the battery charge is approximately 90 percent depleted.
The computer beeps once, indicating that minimal battery operating time remains. During
that time, the speaker beeps periodically. If two batteries are installed, the low-battery
warning means that the combined charge of both batteries is approximately 90 percent
depleted. The computer enters hibernate mode when the battery charge is at a critically low
level. For more information on low-battery alarms, see the Tell Me How help file. To access
the help file, see page 94.
46Using Batteries and Module Bay Devices
Page 47
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 1 hour with
the computer turned off. Charge time is longer with the computer turned on. You can leave the
battery in the computer as long as you like. The battery internal circuitry prevents the battery
from overcharging.
When you connect the computer to an electrical outlet or install a battery while the
.
computer is connected to an electrical outlet, the computer checks the battery charge and
temperature. If necessary, the AC adapter then charges the battery and maintains the
battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the
battery may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange.
Shut down the computer, disconnect the computer from the electrical outlet and allow the
computer and the battery to cool to room temperature. Then connect the computer to an
electrical outlet to continue charging the battery.
For more information on resolving problems with a battery, see page 50.
Removing a Battery
For more information about removing the second battery, see page51.
CAUTION: Before performing these procedures, turn off the computer,
disconnect it from the electrical outlet, and disconnect the modem from the
telephone wall jack.
NOTICE: If you choose to replace the battery with the computer in standby mode, you have up
to 90 seconds to complete the battery replacement before the computer shuts down and loses any
unsaved data.
Ensure that the computer is turned off, suspended in a power management mode, or
1
connected to an electrical outlet.
2 If the computer is connected to a docking device (docked), undock it. See the
documentation that came with your docking device for instructions.
Using Batteries and Module Bay Devices47
Page 48
3 Slide and hold the battery-bay (or module-bay) latch release on the bottom of the
computer, and then remove the battery from the bay.
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Installing a Battery
Rotate the battery into the bay until the latch release clicks.
For more information about installing the second battery, see page 51.
48Using Batteries and Module Bay Devices
Page 49
Removing and Installing a Reserve Battery
1 Remove the battery (see page 47).
2 Remove the reserve battery cover.
3 Pull the reserve battery out of its compartment, and disconnect the reserve battery
cable from the connector.
reserve battery cable
connector
reserve
Using Batteries and Module Bay Devices49
Page 50
4 Connect the reserve battery cable to the connector in the reserve battery
compartment.
5 Place the reserve battery in the compartment, and replace the reserve battery cover.
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Storing a Battery
Remove the battery when you store your computer for an extended period of time. A
battery discharges during prolonged storage. After a long storage period, recharge the
battery fully before you use it.
Power Problems
CHECKTHEPOWERLIGHT — When the power light is lit or blinking, the computer has power. If
the power light is blinking, the computer is in standby mode—press the power button to exit standby
mode. If the light is off, press the power button to turn on the computer.
HECKTHEBATTERYTEMPERATURE — If the battery temperature is below 0° C (32° F), the
C
computer will not start up.
CHARGETHEBATTERY — The battery charge may be depleted.
1 Reinstall the battery.
2 Use the AC adapter to connect the computer to an electrical outlet.
3 Turn on the computer.
50Using Batteries and Module Bay Devices
Page 51
CHECKTHEBATTERYSTATUSLIGHT — If the battery status light flashes orange or is a steady
orange the battery charge is low or depleted. Connect the computer to an electrical outlet.
If the battery status light flashes green and orange, the battery is too hot to charge. Turn off the
computer (see page 42), disconnect the computer from the electrical outlet, and then let the battery
and computer cool to room temperature.
If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see
page 139).
ESTTHEELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with
T
another device, such as a lamp.
HECKTHE AC ADAPTER — Check the AC adapter cable connections. If the AC adapter has a
C
light, ensure that the light is on.
ONNECTTHECOMPUTERDIRECTLYTOANELECTRICALOUTLET — Bypass power
C
protection devices, power strips, and the extension cable to verify that the computer turns on.
LIMINATEPOSSIBLEINTERFERENCE — Turn off nearby fans, fluorescent lights, halogen
E
lamps, or other appliances.
DJUSTTHE POWER PROPERTIES — See the Tell Me How help file or search for the keyword
A
standby in the Help and Support Center. To access the help file, see page 94.
ESEATTHEMEMOR YMODULES — If the computer power light turns on but the display
R
remains blank, reseat the memory modules (see page114).
About the Module Bay
NOTE: You can only use D-Family modules in the module bay.
You can install devices such as a floppy drive, CD drive, CD-RW drive, DVD drive,
CD-RW/DVD drive, DVD+RW, Dell TravelLite™ module, second battery, or second hard
drive in the module bay.
NOTE: All devices that you install in the module bay, except a second battery, can also be
installed in the Dell D/Bay.
Your Dell™ computer ships with an optical drive instal le d in the module bay. However, the
device screw is not installed in the optical drive but packaged separately. When you install
your device in the module bay, you can install the device screw.
NOTE: You do not need to install the device screw unless you want to secure the module inside
the computer for security purposes.
Using Batteries and Module Bay Devices51
Page 52
Checking the Charge on the Second Battery
Before you install a second battery, press the status button on the battery charge gauge to
illuminate the charge-level lights. Each light represents approximately 20 percent of the
total battery charge. For example, if the battery has 80 percent of its charge remaining, four
of the lights are on. If no lights appear, the battery has no charge.
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status button on the charge gauge
Removing and Installing Devices While the
Computer Is Turned Off
Your computer ships with an optical drive installed in the module bay. However, the device
screw is not installed in the optical drive but packaged separately. When you install your
device in the module bay, you can in stall the device screw.
NOTE: You do not need to install the device screw unless you want to secure the module inside
the computer for security purposes.
52Using Batteries and Module Bay Devices
second battery (top)
Page 53
If the Device Screw Is Not Installed
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not
installed in the computer. Avoid pressing down on them or placing heavy objects on top of them.
1 Press the device latch release.
device latch release
2 Pull the device out of the module bay.
3 Insert the new device into the bay, and push the device until you feel a click.
Using Batteries and Module Bay Devices53
Page 54
If the Device Screw Is Installed
1 Save and close any open files, exit any open programs, and shut down the computer
(see page 42).
2 If the computer is connected to a docking device (docked), undock it. See the
documentation that came with your docking device for instructions.
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not
installed in the computer. Avoid pressing down on them or placing heavy objects on top of them.
Close the display and turn the computer over.
3
4 Use a #1 Phillips screwdriver to remove the device screw from the bottom of the
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computer.
5 Press the device lat c h release.
device latch release
54Using Batteries and Module Bay Devices
Page 55
6 Pull the device out of the module bay.
NOTICE: Insert devices into the module bay before you dock and turn on the computer.
7 Insert the new device into the bay, and push the device until you feel a click.
8 Replace the device screw.
9 Turn on the computer.
Removing and Installing Devices While the
Computer Is Running
NOTE: If the device screw is not installed, you can remove and install devices while the
computer is running and connected to a docking device (docked).
Your computer ships with an optical drive installed in the module bay. However, the device
screw is not installed in the optical drive but packaged separately. When you install your
device in the module bay, you can install the device screw.
NOTE: You do not need to install the device screw unless you want to secure the module inside
the computer for security purposes.
Using Batteries and Module Bay Devices55
Page 56
If the Device Screw Is Not Installed
1 Double-click the Safely Remove Hardware icon on the taskbar.
2 Click the device you want to eject.
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not
installed in the computer. Avoid pressing down on them or placing heavy objects on top of them.
3 Press the device lat c h release.
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device latch release
4 Pull the device out of the module bay.
56Using Batteries and Module Bay Devices
Page 57
5 Insert the new device into the bay, and push the device until you feel a click.
Windows XP automatically r ecognizes the new device.
6 If necessary, enter your password to unlock your computer.
If the Device Screw Is Installed
1 Double-click the Safely Remove Hardware icon on the taskbar.
2 Click the device you want to eject.
3 If the computer is connected to a docking device (docked), undock it. See the
documentation that came with your docking device for instructions.
NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not
installed in the computer. Avoid pressing down on them or placing heavy objects on top of them.
Use a #1 Phillips screwdriver to remove the device screw from the bottom of the
4
computer.
5 Press the device latch release.
device latch release
Using Batteries and Module Bay Devices57
Page 58
6 Pull the device out of the module bay.
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7 Insert the new device into the bay, push the device until you feel a click, and replace
the screw.
Windows XP automatically r ecognizes the new device.
8 If necessary, enter your password to unlock your computer.
58Using Batteries and Module Bay Devices
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4
SECTION 4
Using the Keyboard
and Touchpad
Numeric Keypad
Keyboard Shortcuts
Touch Pad
Customizing the Touch Pad
Touch Pad or Mouse Problems
External Keyboard Problems
Unexpected Characters
Page 60
Numeric Keypad
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The keypad numbers and symbols are marked in blue on the right of the keypad keys. To
type a number or symbol, ensure that the keypad is enabled, and press and the
desired key. The light indicates that the keypad is active.
9
Keyboard Shortcuts
System Functions
60Using the Keyboard and Touchpad
Opens the Task Manager window
Enables and disables the numeric keypad
Enables and disables the scroll lock
Page 61
Battery
CD or DVD Tray
Display Functions
Displays the Dell™ QuickSet Battery Meter
Requires Dell QuickSet to function. Ejects the tray out
of the drive.
Switches the video image to the next display in the
following sequence: the integrated display only, the
integrated display and an external CRT monitor
simultaneously, an external CRT monitor only, the
integrated display and an external DVI monitor
simultaneously, external DVI monitor only, and
external CRT monitor and external DVI monitor
simultaneously.
Increases brightness on the integrated display only
(not on an external monitor).
Decreases brightness on the integrated display only
(not on an external monitor).
Radios (Including Wireless Networking and Bluetooth™)
Enables and disables radios, including wireless
networking and Bluetooth
Power Management
Activates the power management mode of your choice.
You can program this keyboard shortcut on the
Advanced tab in the Power Options Properties
window.
Using the Keyboard and Touchpad61
Page 62
Speaker Functions
If no sound comes from the speakers, press and adjust the volume.
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Microsoft® Windows® Logo Key Functions
Increases the volume of the integrated speakers and
external speakers, if attached
Decreases the volume of the integrated speakers and
external speakers, if attached
Enables and disables the integrated speakers and
external speakers, if attached
Minimizes all open windows
Maximizes all windows
Runs Windows Explorer
Opens the Run dialog box
To adjust ke yboard op eration, such as the character repeat r ate, open the Control Panel, and
click Printers and Other Hardware.
62Using the Keyboard and Touchpad
Opens the Search Results dialog box
Opens the Search Results-Computer dialog box (if
the computer is connected to a network)
Opens the System Properties dial og box
Page 63
Touch Pad
The touch pad detects the pressure and movement of your finger to allow you to move the
cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.
track stick
track stick
buttons
touch pad
touch pad
buttons
•To move the cursor, lightly slide your finger over the touch pad.
•To select an object, lightly tap once on the surface of the touch pad or use your thumb
to press the left touch-pad button.
•To select and move (or drag) an object, position the cursor on the object and tap
down-up-down on the touch pad. On the second down motion, leave your finger on
the touch pad and move the selected object by sliding your finger over the surface.
•To double-click an object, position the cursor on the object and tap twice on the touch
pad or use your thumb to press the left touch-pad button twice.
Using the Keyboard and Touchpad63
Page 64
Customizing the Touch Pad
You can disable the touch pad or adjust their settings by using the Mouse Properties
window.
1 Open the Control Panel and double-click the Mouse icon.
2 On the Mouse Properties window:
•Click the Device Select tab to disable the touch pad.
•Click the Pointer tab to adjust touch pad settings.
3 Select the desired settings and click Apply.
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4 Click OK to save the settings and close the window.
Touch Pad or Mouse Problems
CHECKTHETOUCHPA DSETTINGS —
1 Click the Start button, click Control Panel, and then click Printe rs and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
1 Shut down the computer (see page42).
2 Disconnect the mouse.
3 Turn on the computer.
4 At the Windows
If the touch pad operates correctly, the mouse may be defective.
EINSTALLTHETOUCHPADDRIVER — See page 103.
R
External Keyboard Problems
CHECKTHEKEYBOARDCABLE — Shut down the computer (see page 42). Disconnect the
keyboard cable and check it for damage.
If you are using a keyboard extension cable, disconn ect it and conne ct the keyboard directly to the
computer.
HECKTHEEXTERNALKEYBOARD —
C
1 Turn off the computer, wait 1 minute, and turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot
routine.
desktop, use the touch pad to move the cursor around, select an icon, and open it.
64Using the Keyboard and Touchpad
Page 65
3 From the Windows
®
desktop, click the Start button, point to All Programs, point to Accessories,
and click Notepad.
4 Type some characters on the external keyboard and verify that they appear on the display.
If you cannot verify these steps, you may have a defective external keyboard.
1 Turn off the computer.
2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click the Start button, point to All Programs, point to Accessories,
and click Notepad.
5 Type some characters on the external keyboard and verify that they appear on the display.
If the characters appear now but did not with the external k eyboard, you may have a defective ext ernal
keyboard. Contact Dell (see page 139).
NOTE: When you attach an external keyboard, the integrated keyboard remains fully
functional.
Unexpected Characters
DISABLETHENUMERICKEYPAD — Press to disable the numeric keypad if numbers
are displayed instead of letters. Verify that the numbers lock light is not lit.
Using the Keyboard and Touchpad65
Page 66
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66Using the Keyboard and Touchpad
Page 67
5
SECTION 5
Using CDs, DVDs, and
Other Multimedia
Using CDs and DVDs
CD or DVD problems
Sound and Speaker Problems
Copying CDs
Connecting a Television to the Computer
Page 68
Using CDs and DVDs
For information about using CDs and DVDs in your computer, see th e Tell Me How help
file. To access the help file, see page 94.
CD or DVD problems
If you cannot play a CD, CD-RW, or DVD
NOTE: Because of different worldwide file types, not all DVD titles work in all DVD drives.
High-speed CD drive vibration is normal and may cause noise. This noise does not indicate
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a defect with the drive or the CD.
ENSURETHAT MICROSOFT® WINDOWS® RECOGNIZESTHEDRIVE — In Windows XP, click
the Start button and click My Computer. In other operating systems, double-click My Computer. If
the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from r ecognizing the drive. Insert a bootable disk and restart
the computer. Verify that the light is blinking, indicating normal operation.
RYANOTHERDISC — Insert another disc to eliminate the possibility that the original disc is
T
defective.
NSURETHATTHE CD ISSNAPPEDTOTHESPIN DLEONTHE CD DRIVETRAY
E
ADJUSTTHE WINDOWSVOLUMECONTROL — Double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
DENTIFYTHEDISCTHATISNOTPLAYING — If you have one CD, CD-RW, or DVD in the
I
fixed drive device and one in the module bay device:
1 Click the Start button and click My Computer.
2 Double-click the drive letter of the device that you are verifying.
EINSTALLTHEDRIVE
R
1 Save and close any open files, exit any open programs, and shut down the computer.
2 If the drive is installed in the module bay, remove the drive. See page51 for instructions.
If the drive is a fixed drive, review "Check the drive for errors" on page 99.
3 Reinstall the drive.
4 Turn on the computer.
LEANTHEDRIVEORDISC — See the Tell Me How help file for instructions. To access the help
C
file, see page 94.
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CHECKTHEDRIVEFOR ERRORS — If the drive is a fixed drive:
1 Remove the hard drive and floppy drive.
2 Insert the Drivers and Utilities CD for your computer and turn on the computer.
3 Verify that the light is blinking, indicating normal operation.
If you cannot eject the CD, CD-RW, or DVD drive tray
1 Ensure that the computer is turned off.
2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly
until the tray is partially ejected.
3 Gently pull out the tray until it stops.
If you hear an unfamiliar scraping or grinding sound
• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.
DISABLESTANDBYMODEIN WINDOWSBEFOREWRITINGTOA CD-RW — Search for the
keyword standby in Windows Help. To access the help file, see page 94.
HANGETHEWRITESPEEDTOASLOWERRATE — See the help files for your CD creation
C
software.
XITALLOTHEROPENPROGRAMS — Exiting all other open programs before writing to the
E
CD-RW may alleviate the problem.
Sound and Speaker Problems
If you have a problem with integrated speakers
ADJUSTTHE WINDOWS® VOLUMECONTROL — Double-click the speaker icon in the lower-
right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Adjust the volume, bass, or treble controls to eliminate distortion.
DJUSTTHEVOLUMEUSINGKEYBOARDBUTTONS — Use the keyboard buttons to ensure
A
that the volume is turned up and that the sound is not muted.
EINSTALLTHESOUND (AUDIO) DRIVER — See page 103.
R
If you have a problem with external speakers
CHECKTHESPEAKERCA BLECONNECTIONS — See the setup diagram supplied with the
speakers.
ESTTHEELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with
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another device, such as a lamp.
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ENSURETHATTHESPEAKERSARETURNEDON — See the setup diagram supplied with the
speakers.
DJUSTTHE WINDOWSVOLUMECONTROL — Double-click the speaker icon in the lower-right
A
corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust
the volume, bass, or treble controls to eliminate distortion.
NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you
have been listening to MP3 songs, make sure that you did not turn the player volume down or
off.
ESTTHESPEAKERS — Plug the speaker audio cable in to the line-out connector on the
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computer. Ensure that the headphone volume control is turned up. Play a music CD.
UNTHESPEAKERSELF-TEST — Some speaker systems have a self-test button on the
R
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subwoofer. See the speaker documentation for self-test instructions.
LIMINATEPOSSIBLEINTERFERENCE — Turn off nearby fans, fluorescent lights, or halogen
E
lamps to check for interference.
EINSTALLTHESOUND (AUDIO) DRIVER — See page 103.
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Copying CDs
NOTE: Ensure that you follow all copyright laws when you create CDs.
This section applies only to computers that have a CD- or DVD-recording device.
The information in this section is based on the Roxio Easy CD Creator Basic
documentation that came with your computer. See the following section, "Using Easy CD
Creator Basic," for instructions on how to locate that documentation.
NOTE: The information in this section also applies to using Easy CD Creator Basic with a
DVD+RW or a DVD+R drive.
To burn CDs, you need to use CD-burner software. Roxio Easy CD Creator Basic is your
computer's CD-burner software. The software includes the following project programs that
enable you to record specialty CDs for different types of uses:
•DirectCD allows you to format a blank CD-R or CD-RW disc so that you can use
Microsoft
®
Windows® Explorer to drag and drop data files to the CD-RW drive. You
can use a DirectCD-formatted CD-RW disc like another har d drive on your computer
because CD-RW discs are fully rewritable (CD-R discs can be used with DirectCD,
but that media type has overwriting limitations—see "Using Blank CD-R Discs or
Blank CD-RW Discs" for recording media differences).
•MusicCD allows you to burn custom music CDs.
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•DataCD allows you to copy a variety of your documents, such as spreadsheet or
accounting files, to a CD for permanent storage.
NOTE: Some music and game CDs are copy-protected. If you have a CD that cannot be copied,
you must use the original CD for everyday use.
•Disc Copier allows you to make a backup copy of almost any type of CD. This program
allows you to make a copy of a CD for everyday use so that you can archive and save
the original copy. (Disc Copier is titled "CD Copier" in some versions of Roxio CD
Creator Basic.)
All four project programs are availabl e on the Easy CD Creator Basic Select a P roject menu
screen. To view the Select a Project menu screen, click the Start button, point to All Programs→ Roxio Easy CD Creator, and then click Project Selector.
Using Easy CD Creator Basic
See the Easy CD Creator Basic documentation for instructions on how to use the program,
information about different recording techniques, and CD media limitations. The Easy CD
Creator Basic documentation is located in the Microsoft
®
Windows® Help and Support
Center (see page 94). The documentation is also provided on the Roxio reinstallation CD,
which is included with your computer. Each Easy CD Creator Basic project program also
has thorough online help files.
Using Blank CD-R Discs or Blank CD-RW Discs
Your CD-RW drive writes to two different types of recording media—CD-R and CD-RW
discs. Use blank CD-R (CD-Recordable) disks to record music or permanently store data
files. After creating a CD-R disc, you cannot write to that disc again without changing your
method of recording (see the Roxio documentation for more information). Use blank
CD-RW (CD-ReWritable) discs when you want to write, erase, rewrite, and update your
files onto CDs.
Helpful Tips
•You must use the Easy CD Creator Basic project programs to copy and record all music
and data CDs. You can use Windows Explorer to drag and drop files to a CD-R or
CD-RW disc only after you first use DirectCD to format the disc.
•You must use CD-R discs to burn music CDs that you want to play in regular stereos.
CD-RW discs do not play in most home or car stereos.
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•If you want to copy files from the Internet or files from a floppy or Zip drive, copy
those files to your hard drive first, and then burn your CD. Your CD-RW drive requires
a ste ady stream of dat a to properly rec ord. Direct Internet downloads, floppy drives,
and Zip drives may not be able to provide a steady data stream to your CD-RW drive.
•Music MP3 files can be played only on MP3 players or on computers that have MP3
software installed.
•Ensure that you set the sampling rate to at least 128 Kbps when you burn MP3 files to
a CD. Otherwise, recording errors may occur.
•Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do
not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of
the blank CD to finalize the recording.
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•Use a blank CD-RW disc to practice CD recording until you are familiar with CD
recording techniques. If you make a mistake, you can erase the CD-RW disc and try
again. You can also use blank CD-RW discs to test music file projects before you
record the project permanently to a blank CD-R disc.
•See the Roxio support website at support.roxio.com for additional helpful tips.
How to Copy a CD
NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, first
check for available software patches at the Dell Support website at support.dell.com and if
necessary, the Roxio support website at support.roxio.com.
The procedure assumes that your computer is equipped with a single CD-RW drive
(without an additional CD drive). If your computer is equipped with both types of drives,
see the Roxio documentation for instructions on how to copy CDs from a CD drive to a
CD-RW drive.
1 Click the Start button, point to All Programs→ Roxio Easy CD Creator, and then
click Project Se lector.
The Select a Project window appears.
2 Click Disc Copier. (Disc Copier is titled "CD Copier" in some versions of Easy CD
Creator Basic.)
The Disc Copier window appears and displays your CD-RW drive in the Copy from
and the Record to lists.
3 Insert the source CD that you want to copy into the CD-RW drive.
The Disc Copier project program briefly checks the source CD in the CD-RW drive to
ensure that it is a readable CD.
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4 Click Copy.
Depending on the size of the files that are being copied, the copy process may take a
few minutes.
5 After the source CD is copied, remove the source CD from the
CD-RW drive tray.
The CD-RW drive tray opens automatically after the source CD is copied.
NOTE: You must use CD-R discs to burn music CDs that you want to
play in regular stereos. CD-RW discs do not play in most home or car stereos.
Insert a blank CD into the CD-RW drive and close the tray.
6
The recording start s auto matically.
7 After the recording completes, click OK.
Connecting a Television to the Computer
NOTE: Video and audio cables for connecting your computer to a television are not included
with your computer. Cables may be purchased at most consumer electronics stores.
Your computer has an S-video TV -out connector that , together with the included TV/digital
audio adapter cable, enables you to connect the computer to a television and/or stereo
audio device. The TV/digital audio adapter cable provides connections for S-video,
composite video, and S/PDIF digital audio.
S-video TV-out conn ector
TV/digital audio adapter cable
S-video connector
composite video connector
S/PDIF digital audio connector
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For televisions and audio devices without support for S/PDIF digital audio, you can use the
audio connector on the side of the computer to connect the computer to your television or
audio device.
It is recommended that you connect video and audio cables to your computer in one of the
following combinations:
NOTE: Diagrams for each connection combination appear at the beginning of each subsection
to help you determine which method you should use.
•S-video and standard audio
•S-video and digital audio
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•Composite video and standard audio
•Composite video and digital audio
When you complete the cable connection, see page 82 to ensure that the computer
recognizes and works properly with the television. Additionally, if you are using S/PDIF
digital audio, see page 85.
S-Video and Standard Audio
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Before you begin, ensure that you have the following cables:
TV/digital audio adapter cable
S-video cable
audio cable
1 Turn off the computer and the television and/or audio device you want to connect.
NOTE: You can connect an S-video cable directly to the S-video connector on the computer
(without the video adapter cable) if your television or audio device supports S-video but not
S/PDIF digital audio.
Connect the TV/digital audio adapter cable to the S-video TV-out connector on your
2
computer.
3 Plug one end of the S-video cable in to the S-video connector on the TV/digital audio
adapter cable.
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4 Plug the other end of the S-video cable in to your television.
5 Plug the single-connector end of the audio cable in toin to the headphone connector
on your computer.
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6 Plug the two RCA connectors on the other end of the audio cable in to the audio input
connectors on your television or other audio device.
7 Turn on the television and any audio device you connected, and then turn on the
computer.
8 See page 82 to ensure that the computer recognizes and works properly with the
television.
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S-Video and Digital Audio
Before you begin, ensure that you have the following cables:
TV/digital audio adapter cable
S-video cable
S/PDIF digital audio cable
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1 Turn off the computer and the television and/or audio device you want to connect.
2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your
computer.
3 Plug one end of the S-video cable in to the S-video connector on the TV/digital audio
adapter cable.
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4 Plug the other end of the S-video cable in to the S-video connector on the television.
5 Plug one end of the S/PDIF digital audio cable in to the digital audio connector on the
TV/digital audio adapter cable.
6 Plug the other end of the S/PDIF digit al audio cable in to the audio input connector
on your television or other audio device.
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Composite Video and Standard Audio
Before you begin, ensure that you have the following cables:
TV/digital audio adapter cable
S-video cable
audio cable
1 Turn off the computer and the television and/or audio device you want to connect.
2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the
computer.
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3 Plug one end of the composite video cable in to the composite video connector on the
TV/digital audio adapter cable.
4 Plug the other end of the composite video cable in to the composite video connecto r
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on the television.
5 Plug the single-connector end of the audio cable in to the headphone connector on
the computer.
6 Plug the two RCA connectors on the other end of the audio cable in to the audio input
connectors on your television or other audio device.
80Using CDs, DVDs, and Other Multimedia
Page 81
Composite Video and Digital Audio
Before you begin, ensure that you have the following cables:
TV/digital audio adapter cable
composite video cable
S/PDIF digital audio cable
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1 Turn off the computer and the television and/or audio device you want to connect.
2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the
computer.
3 Plug one end of the composite video cable in to the composite video connector on the
TV/digital audio adapter cable.
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4 Plug the other end of the composite video cable in to the composite video connecto r
on the television.
5 Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on
the TV/digital audio adapter cable.
6 Plug the other end of the digital audio cable in to the S/PDIF connector on your
television or other audio device.
Enabling the Display Settings for a Te levision
ATI Video Controller
1 Click the Start button and then click the Control Panel icon.
2 Double-click the Display icon, click the Settings tab, and then click Advanced.
3 Click the Displays tab.
4 Click the upper-left corner of the TV button to enable the television.
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5 To play a DVD on the television, click the small "primary" button (resembles a bull’s-
eye) at the bottom-left under the TV picture.
NOTE: Various programs access the hardware in different ways. You may or may not need to
click the primary button for operations other than playing DVDs.
Click Apply.
6
7 Click Yes to keep the new settings.
8 Click OK.
DVD video is visible only on the display that is set to primary. While the DVD is playing,
the DVD player window on your computer display is blank or (if the DVD player window is
set to full-screen mode) the entire computer display screen is blank.
NVIDIA Video Controller
NOTE: Ensure that you properly connect the television before you enable the display settings.
Open the Control Panel window.
1
2 Click the Start button and then click the Control Panel icon.
3 Double-click the Display icon, click the Settings tab, and then click Advanced.
4 Click the TwinView tab.
5 Click the Clone button to enable the television.
6 Click Apply.
7 Click OK to confirm the settings change.
8 Click Yes to keep the new settings.
9 Click OK.
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Enabling Dolby Digital 5.1 Audio for DVD Playback
If your computer has a DVD drive, you can en able Do lby Dig ital 5.1 audio for DVD playback.
1 Double-click the InterVideo WinDVD icon on the Windows desktop.
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2 Insert a DVD into the DVD drive.
If the DVD begins playing, click the stop button.
3 Click the Properties (wrench) icon.
4 Click the Audio tab.
5 Click Enable S/PDIF output.
6 Click Apply.
7 Click OK.
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Enabling S/PDIF in the Windows Audio Driver
NOTE: Enabling S/PDIF in Windows disables the sound from the headphone connector.
1 Double-click the speaker icon in the Windows notification area.
2 Click the Options menu and then click Advanced Controls.
3 Click Advanced.
4 Click Enable S/PDIF.
5 Click Close.
6 Click OK.
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86Using CDs, DVDs, and Other Multimedia
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6
SECTION 6
Setting Up a Home and
Office Network
Connecting to a Network Adapter
Network Setup Wizard
Network Problems
Page 88
Connecting to a Network Adapter
Before you connect your computer to a network, the computer must have a network adapter
installed and a network cable connected to it.
To connect a network cable:
1 Connect the network cable to the network adapter connector on the back of your
computer.
NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is
secure.
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2 Connect the other end of the network cable to a network connection device, such as a
network wall jack.
NOTE: Do not use a network cable with a telephone wall jack.
network adapter connector
on computer
network cable
88Setting Up a Home and Office Network
Page 89
Network Setup Wizard
The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide
you through the process of sharing files, printers, or an Internet connection between
computers in a home or small office.
1 Click the Start button, point to All Programs→ Accessories→ Communications, and
then click Network Setup Wizard.
2 On the welcome screen, click Next.
3 Click Checklist for creating a network.
NOTE: Selecting the connection method This computer connects directly to the Internet enables
the integrated firewall provided with Windows XP.
Complete the checklist and required preparations.
4
5 Return to the Network Setup Wizard and follow the instructions on the screen.
Network Problems
CHECKTHENETWORKCABLECONNECTOR — Ensure that the network cable connector is
firmly connected to the optional connector on the computer and the network wall jack.
HECKTHENETWORKLIGHTSONTHENETWORKCONNECTOR — Green indicates that the
C
network connection is active. If the status light is not green, try replacing the network cable. Amber
indicates that the optional network adapter driver is loaded and the adapter is detecting activity.
ESTARTTHECOMPUTER — Try to log on to the network again.
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ONTACTYOURNETWORKADMINISTRATOR — Verify that your network settings are correct
C
and that the network is functioning.
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90Setting Up a Home and Office Network
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7
SECTION 7
Solving Problems
Finding Solutions
Accessing Help
Error Messages
Video and Display Problems
Scanner Problems
Drive Problems
PC Card Problems
General Program Problem s
E-Mail Problems
If Your Computer Gets Wet
If You Drop or Damage Your Computer
Resolving Other Technical Problems
Drivers
Using System Restore
Resolving Software and Hardware Incompatibilities
Reinstalling Microsoft
®
Windows® XP
Page 92
Finding Solutions
Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find
the answers to your questions.
NOTE: If you have a problem with an external device, see the device documentation or contact
the manufacturer.
See page 50.
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Press the power button to
resume from standby mode.
See the
Tell Me How
(see page 94) for more
information on standby mode.
Get technical assistance from
Dell. See page 139.
®
See page 94.
help file
92Solving Problems
Page 93
See page 95.
See page 69.
See page 40.
See page 35.
See page 97.
See page 64.
See page 64.
See page 65.
See page 98
See page 89.
See page 94.
See page 102.
See page 100.
See page 35.
See page 101.
Solving Problems93
Page 94
Accessing Help
TOACCESSTHE
TOACCESSHE LP —
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Error Messages
If the message is not listed, see the documentation for the operating system or the program
that was running at the time the message appeared.
THEFILEBEINGCOPIEDISTOOLARGEFORTHEDEST INATION
DRIVE — The file that you are trying to copy is too large to fit on the disk, or
the disk is too full. Try copying the file to a different disk or use a larger capacity
disk.
T
ELL ME HOW
1 Click the Start button and click Help and Support.
2 Click User and system guides and click User’s guides.
3 Click Tell Me How.
1 Click the Start button and click Help and Support.
2 Type a word or phrase that describes your problem and click the arrow icon.
3 Click the topic that describes your problem.
4 Follow the instructions shown on the screen.
HELPFILE —
94Solving Problems
A FILENAMECANNOTCONTAINANYOFTHEFOLLOWING
CHARACTERS: \ / : * ? “ < > | — Do not use these characters in
filenames.
INSERTBOOTABLEMEDIA — The operating system is trying to boot to a
nonbootable floppy disk or CD. Insert a bootable floppy disk or CD.
NON-SYSTEMDISKORDISKERROR — A floppy disk is in the floppy drive.
Remove the floppy disk and restart the computer.
Page 95
NOTENOUGHMEMORYORRESOURCES. EXITSOMEPROGRAMSAND
TRYAGAIN — You have too many programs open. Close all windows and open
the program that you want to use.
OPERATINGSYSTEMNOTFOUND — Contact Dell (see page 139).
A REQUIRED .DLL FILEWASNOTFOUND — The program that you are
trying to open is missing an essential file. Remove and then reinstall the progra m.
1 Click theStartbutton.
2 Click Control Panel.
3 Click Add or Remove Programs.
4 Select the program you want to remove.
5 Click Remove or Change/Remove and follow the prompts on the screen.
6 See the program documentation for installation instructions.
X:\ ISNOTACCESSIBLE. THEDEVICEISNOTREADY — Insert a disk
into the drive and try again.
Video and Display Problems
If the display is blank
NOTE: If you are using a program that requires a higher resolution than your computer
supports, it is recommended that you attach an external monitor to your computer.
CHECKTHELIGHT — When the light is blinking, the computer
has power.
• If the light is blinking, the computer is in standby mode—press the
power button to exit standby mode.
• If the light is off, press the power button.
• If the light is on, your power management settings may have caused the
display to turn off. Try pressing any key or move the cursor to exit standby
mode.
Solving Problems95
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CHECKTHEBATTERY — If you are using a battery to power your computer,
the battery charge may be depleted. Connect the computer to an electrical outlet
using the AC adapter, and turn on the computer.
TESTTHEELE CTRICALOUTLET — Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
CHECKTHE AC ADAPTER — Check the AC adapter cable connections. If
the AC adapter has a light, ensure that it is on.
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CONNECTTHECOMPUTERDIRECTLYTOANELECTRICALOUTLET —
Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on. To access the help file, see page 94.
ADJUSTTHE POWER PROPERTIES — Search for the keyword standby in
the Help and Support Center. For instructions on accessing help files, see
page 94.
SWITCHTHEVIDEOIMAGE — If your computer is attached to an external
monitor, press to switch the video image to the display.
If the display is difficult to read
ADJUSTTHEBRIGHTNESS — See the Tell Me How help file for instructions
on adjusting the brightness. To access the help file, see page94.
MOVETHESUBWOOFERAWAYFROMTHECOMPUTER ORMONITOR —
If your external speak er system includes a subwoofer, ensure that the subwoofer is
at least 60 cm (2 ft) away from the computer or external monitor.
ELIMINATEPOSSIBLEINTERFERENCE — Turn off nearby fans, fluorescent
lights, halogen lamps, or other appliances.
96Solving Problems
ROTAT ETHECOMPUTERTOFACEADIFFERENTDIRECTION —
Eliminate sunlight glare, which can cause poor picture quality.
Page 97
ADJUSTTHE WINDOWSDISPLAYSETTINGS —
1 Click the Start button and click Control Panel.
2 Click Appearance and Themes.
3 Click the area you want to change or click the Display icon.
4 Try different settings for Color quality and Screen resolution.
SEE "ERROR MESSAGES"—If an error message appears, see page 94.
If only part of the display is readable
CONNECTANEXTERNALMONITOR —
1 Turn off your computer and connect an external monitor to the computer.
2 Turn on the computer and the monitor, and adjust th e monitor brightness and
contrast controls.
If the external monitor works, the computer display may be defective. Contact
Dell (see page 139).
Scanner Problems
CHECKTHEPOWERCABLECONNECTION — Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on.
CHECKTHESCANNERCABLECONNECTION — Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
UNLOCKTHESCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
REINSTALLTHESCANNERDRIVER — See the scanner documentation for
instructions.
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Drive Problems
NOTE: For information on saving files to a floppy disk, see the
the help file, see page 94.
If you cannot save a file to a floppy drive
ENSURETHAT WINDOWS® RECOGNIZESTHEDRIVE — Click the Start
button and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer. Verify that the light is blinking, indicating normal operation.
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ENSURETHATTHEDISKISNOTWRITE-PROTECTED — You cannot save
data to a write-protected disk. See the following figure.
back of floppy disk
write-protected
Tell Me How
help file. To access
98Solving Problems
not write-protected
TRYANOTHERFLOPPYDISK — Insert another disk to eliminate the
possibility that the original disk is defective.
Page 99
REINSTALLTHEDRIVE —
1 Save and close any open files, exit any open programs, and shut down the
computer.
2 Remove the drive from the module bay. See page 52 for instructions.
3 Reinstall the drive.
4 Turn on the computer.
CLEANTHEDRIVE — See "Cleaning Your Computer" in the Tell Me How
help file for instructions. To access the help file, see page 94.
If you have problems with a hard drive
ALLOWTHECOMPUTERTOCOOLBEFORETURNINGITON — A hot
hard drive may prevent the operating system from starting. Try allowing the
computer to return to room temperature before turning it on.
CHECKTHEDRIVEFOR ERRORS —
1 Click the Start button and click My Computer.
2 Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
PC Card Problems
CHECKTHE PC CARD — Ensure that the PC Card is properly inserted into
the connector.
ENSURETHATTHECARDISRECOGNIZEDBY WINDOWS®— Doubleclick the Unplug or Eject Hardware icon in the Windows taskbar. Ensure that
the card is listed.
Solving Problems99
Page 100
IFYOUHAVEPROBLEMSWITHA DELL-PROVIDED PC CARD —
Contact Dell (see page 139).
IFYOUHAVEPROBLEMSWITHA PC CARDNOTPROVIDEDBY
D
General Program Problems
A program crashes
www.dell.com | support.dell.com
NOTE: Software usually includes installation instructions in its documentation or on a floppy
disk or CD.
SEETHESOFTW ARED OCUMENTATION — Many software manufacturers
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
A program stops responding
ENDTHEPROGRAM —
ELL — Contact the PC Card manufacturer.
1 Simultaneously press .
2 Click the Applications tab, and then select the program that is no longer
responding.
3 Click End Task.
Error messages appear
100Solving Problems
REVIEW "ERRO R MESSAGES"—Look up the message and take the
appropriate action. See the software documentation.
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