Dell 859-BBBC User Manual

User’s Guide

Dell P2314T
Dell P2714T

Regulatory model: P2314Tt / P2714Tt

NOTE: A NOTE indicates important information that helps you make better use of
your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.

© 2013 Dell Inc. All rights reserved.

Information in this document is subject to change without notice. Reproduction of these materials
in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.; Microsoft®,
Windows®, and the Windows start button logo are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. DellInc. disclaims any proprietary interest in
trademarks and trade names other than its own.

2013 – 08 Rev. A04

2

Contents

About Your Monitor ..................................... 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Plug-and-Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . 17

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Setting Up the Monitor.................................. 18

Preparing the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Organizing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Operating the Monitor .................................. 21

Side-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Front-Panel Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using the On-Screen Display (OSD) Menu. . . . . . . . . . . . . . . . . 23

Setting the Maximum Resolution . . . . . . . . . . . . . . . . . . . . . . 34

Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3

Troubleshooting ....................................... 35

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Touchscreen Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix .............................................. 41

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . 41

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting Display Resolution to 1920X1080 (maximum) . . . . . . . . . 42

Downloading Latest Video Drivers . . . . . . . . . . . . . . . . . . . . . 42

Setting up Dual Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Display Styles For Multiple Monitors . . . . . . . . . . . . . . . . . . . . 48

4

About Your Monitor

Package Contents

Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Somefeatures or media may not be available in certain countries.

NOTE: To set up with any other stand, see the documentation for the stand.

Monitor with stand

Power cable (varies by country)

Power adapter

HDMI cable

USB 3.0 upstream cable
(enables touch screen function on
the monitor)

About Your Monitor 5

Screen cleaning cloth

Velcro strap

•Quick Setup Guide

•Drivers and Documentation media

•Product and Safety

InformationGuide

Features

The Dell P2314T and P2714T flat panel displays have an active matrix, thin-film transistor
(TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:

• P2314T: 58.42cm (23-inch) active area display (measured diagonally) 1920X1080
resolution (with full-screen support for lower resolutions).

• P2714T: 68.58cm (27-inch) active area display (measured diagonally) 1920X1080
resolution (with full-screen support for lower resolutions).

• Tilt adjustment capability (10°-60°, typical).

• Removable pedestal and Video Electronics Standards Association (VESA) 100mm

mounting holes for flexible mounting solutions.

• Plug and play capability if supported by your computer.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Software and documentation media includes an information file (INF), Image-Color

Matching file (ICM), Dell Display Manager software application and product
documentation. Dell Display Manager included (comes in the media shipped with
the monitor).

• Security lock slot.

• Asset management capability.

• Energy Star compliant.

• EPEAT Gold compliant.

• BFR/PVC- reduced.

• Arsenic-Free glass. Mercury-free panel.

• Energy Gauge shows the energy level being consumed by the monitor in real time.

• TCO-certified displays.

6 About Your Monitor

Parts and Controls

Front view Side-panel controls

Label Description

1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with indicator light)

Back View

1

2

1
2

43

Label Description Use

1 100mmx100mm VESA mounting

holes (under VESA cover)

2 Regulatory label Lists the regulatory approvals.
3 Service Tag label (P2714T only) Refer to this label if you need to contact

4 Barcode serial number label Refer to this label if you need to contact

5 Cable‑management slot Use to organize cables by placing them

Wall mount monitor using
100mmx100mm VESA‑compatible
wall‑mount kit.

Dell for technical support.

Dell for technical support.

through the slot.

About Your Monitor 7

5

Bottom View

10

1

2 5 6

Label Description Use

1 Power‑cable connector Connect the power cable.
2 DisplayPort connector Connect the DisplayPort cable.
3 HDMI (MHL) 1 port Connect your computer with HDMI cable or

4 HDMI (MHL) 2 port Connect your computer with HDMI cable or

5 VGA port To connect your computer to the monitor using a

6 Audio line‑out port Connect speakers to playback audio coming

7 USB upstream port Connect the USB cable from the monitor to the

8 USB 2.0 downstream

ports

9 Security‑cable slot Use a security cable to prevent unauthorized

10 USB 3.0 downstream

ports

3

4

portable device with MHL cable (optional).

portable device with MHL cable (optional).

VGA cable (optional).

through HDMI or DisplayPort audio channels.
Only supports 2‑channel audio.

NOTE: The audio line-out port does not support
headphones.

computer to allow you to use the USB ports and
touch screen function on the monitor.

Connect your USB device.
You can only use this port after you connect
the USB cable from your computer to the USB
upstream port on the monitor.

movement of your monitor.
Connect your USB device.

You can only use this port after you connect
the USB cable from your computer to the USB
upstream port on the monitor.

7

8

9

8 About Your Monitor

Specifications

Panel

P2314T P2714T

Screen type Active matrix - TFT LCD
Panel type In-Plane Switching / Plane

to Line Switching

Viewable image:

Diagonal 58.42 cm (23 inches) 68.58 cm (27inches)
Horizontal (active area) 509.18 mm (20.05 inches) 597.89 mm (23.54inches)
Vertical (active area) 286.42 mm (11.28 inches) 336.31 mm (13.24inches)
Area 145839.34 mm

(226.05inch2)
Pixel pitch 0.265 mm 0.311 mm
Viewing angle:

Horizontal 178 degrees typical
Vertical 178 degrees typical

Luminance:

Panel 300 cd/m² (typical)

Monitor 270 cd/m² (typical)
Dynamic contrast ratio 8,000,000:1 (typical)
Faceplate coating Antiglare with hard-coating 3H
Glass gloss >30 gloss units.

NOTE: For displays with edge-to-edge design, consider
the placement of the display as the reflection of
surrounding light and bright surfaces from the glass may

cause disturbances.
Backlight LED edgelight system
Response Time 8 ms gray-to-gray (typical) 8 ms gray-to-gray (typical)
Color depth 16.77 million colors
Color gamut (Typical) 83% (CIE1976)

NOTE: Color gamut (typical) is based on CIE1976 (83%) and

CIE1931 (72%) test standards.

2

Plane to Line Switching

201076.39 mm2
(311.67inch2)

About Your Monitor 9

Touch

P2314T P2714T

Type Projected Capacitive System
Panel Diagonal 23.1 inch 27.1 inch
Panel Thickness 2.4 mm 3.1 mm
Active Area Extended beyond Viewing Area
Sensor Stack thickness 0.5 mm
Cover Glass Thickness
Input Method Bare finger, thin gloves, conductive stylus
Touch point 10 touch-points
Response time <10 ms
Output position resolution 32767 x 32767
Touch method Fingers and thin gloves
Operating system Windows 8 certified

1.1 mm 1.8 mm

Resolution

Horizontal scan range 30 kHz – 83 kHz (automatic)
Vertical scan range 56 Hz – 75 Hz (automatic)
Maximum resolution 1920X1080 at 60 Hz
Supported video modes 480p, 576p, 720p, 1080p, and 1080i

Electrical

Video input signals DisplayPort 1.2/HDMI/MHL 2.0/VGA
Synchronization input

signals

AC/DC adapter input:

Voltage 100 VAC–240 VAC
Frequency 50 Hz/60 Hz + 3 Hz
Current 1.5 A (maximum)

Inrush current 150 A at 115/230 VAC
Input voltage 19.5 VDC, 3.34 A

•Separate horizontal and vertical synchronization.

•Polarity-free TTL level

•SOG (composite SYNC on green)

For use only with power supply DELL DA65NM111-00.

10 About Your Monitor

Environmental Characteristics

720 x 400

31.5

70.0

28.3

-/+

1024 x 768

48.4

60.0

65.0

-/-

1600 x 900

60.0

60.0

108.0

+/-

Temperature:

Operating 0°C to 40°C (32°F to 104°F)
Non-operating –20°C to 60°C (–4°F to 140°F)

Humidity:

Operating 10% to 80% (non-condensing)

Non-operating 5% to 90% (non-condensing)
Altitude
Operating 5,000 m (16,400 ft) max
Non-operating 12,191 m (40,000 ft) max
Thermal dissipation:

P2314T

P2714T

88.7 BTU/hour (maximum)

58.0 BTU/hour (typical)

95.9 BTU/hour (maximum)

64.8 BTU/hour (typical)

Preset Display Modes

P2314T

Display Mode

Horizontal
Frequency

(kHz)

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Vertical)

640 x 480 31.5 60.0 25.2 -/­640 x 480 37.5 75.0 31.5 -/­800 x 600 37.9 60.0 40.0 +/+
800 x 600 46.9 75.0 49.5 +/+

1024 x 768 60.0 75.0 78.8 +/+

1152 x 864 67.5 75.0 108.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+
1280 x 1024 80.0 75.0 135.0 +/+

1920X1080 67.5 60.0 148.5 +/+

About Your Monitor 11

P2714T

(kHz)

(Hz)

Vertical)

640 x 480

37.5

75.0

31.5

-/-

800 x 600

46.9

75.0

49.5

+/+

1280 x 1024

80.0

75.0

135.0

+/+

1920X1080

67.5

60.0

148.5

+/+

Horizontal

Display Mode

720 x 400 31.5 70.0 28.3 -/+
640 x 480 31.5 60.0 25.2 -/-

800 x 600 37.9 60.0 40.0 +/+

1024 x 768 48.4 60.0 65.0 -/­1024 x 768 60.0 75.0 78.8 +/+

1152 x 864 67.5 75.0 108.0 +/+
1280 x 1024 64.0 60.0 108.0 +/+

1600 x 900 60.0 60.0 108.0 +/-

Frequency

Vertical

Frequency

Pixel Clock

(MHz)

Sync Polarity

(Horizontal/

Physical Characteristics

P2314T P2714T

Connector type D-Sub

DisplayPort

HDMI (MHL)

USB

Signal cable type D-Sub

HDMI

MHL

DisplayPort

USB 3.0

Dimensions (with stand)

Height (extended) 216.40 mm (8.52 inches) 246.50 mm (9.70 inches)
Height (compressed) 412.70 mm (16.25 inches) 475.50 mm (18.72 inches)
Width 569.90 mm (22.44 inches) 665 mm (26.18 inches)
Depth (extended) 421.30 mm (16.59 inches) 421.30 mm (16.59 inches)
Depth(compressed) 80.90 mm (3.19 inches) 79.70 mm (3.14 inches)

Dimensions (without stand)

Height 348.10 mm (13.70 inches) 410.70 mm (16.17 inches)
Width 569.90 mm (22.44 inches) 665 mm (26.18 inches)
Depth 42.20 mm (1.66 inches) 44.30 mm (1.74 inches)

D-Sub

DisplayPort

HDMI(MHL)

USB

D-Sub

HDMI

MHL

DisplayPort

USB 3.0

12 About Your Monitor

Stand dimensions

Height 298.4 mm (11.75 inches) 298.4 mm (11.75 inches)
Width 352.0 mm (13.86 inches) 352.0 mm (13.86 inches)
Depth 77.4 mm (3.05 inches) 77.4 mm (3.05 inches)

Weight

Weight with packaging 8.98 kg (19.76 lb) 11.49 kg (25.28 lb)
Weight with stand

assembly and cables
Weight without stand

without cables
(For wall mount or VESA
mount)

Weight of stand assembly 1.46 kg (3.21 lb) 1.46 kg (3.21 lb)

7.10 kg (15.62 lb) 9.39 kg (20.66 lb)

4.82 kg (10.60 lb) 7.11 kg (15.64 lb)

Power Management Modes

If you have VESA’s DPM compliant display card or software installed in your computer,
the monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode. The monitor automatically resumes functioning when
it computer detects input from keyboard, mouse, or other input devices. The following
table shows the power consumption and signaling of Power Save Mode:

P2314T

VESA
Modes

Normal
operation

Active-off
mode

Switched off - - - Off <0.5 W

Horizontal
Sync

Active Active Active White 17 W (typical)

Inactive Inactive Blank Glowing

Vertical
Sync

Video Power

Indicator

white

Power
Consumption

26 W (maximum)
<0.5 W

P2714T

VESA
Modes

Normal
operation

Active-off
mode

Switch off - - - Off <0.5 W

This monitor is ENERGY STAR-compliant.

NOTE: Zero power consumption in OFF mode can only be achieved by

disconnecting the power cable from the monitor.

Horizontal
Sync

Active Active Active White 19 W (typical)

Inactive Inactive Blanked Glowing

Vertical
Sync

Video Power

Indicator

white

Power
Consumption

28 W (maximum)
<0.5 W

About Your Monitor 13

The OSD only function in the normal operation mode. If you press any button in
Active-off mode, the following message is displayed:

Pin Assignments

VGA

Pin number 15-pin side of

thecable

1 Video-Red 9 Computer 5 V/3.3 V
2 Video-Green 10 GND-sync
3 Video-Blue 11 GND
4 GND 12 DDC data
5 Self-test 13 H-sync
6 GND-R 14 V-sync
7 GND-G 15 DDC clock
8 GND-B

Pin number 15-pin side of

thecable

14 About Your Monitor

HDMI

Pin number 19-pin side of the port Pin number 19-pin side of the port

1 TMDS DATA 2+ 11 TMDS CLOCK SHIELD

2 TMDS DATA 2 SHIELD 12 TMDS CLOCK-

3 TMDS DATA 2- 13 Floating

4 TMDS DATA 1+ 14 Floating

5 TMDS DATA 1 SHIELD 15 DDC CLOCK (SDA)

6 TMDS DATA 1- 16 DDC DATA (SDA)

7 TMDS DATA 0+ 17 GROUND

8 TMDS DATA 0 SHIELD 18 +5 V POWER

9 TMDS DATA 0- 19 HOT PLUG DETECT

10 TMDS CLOCK

DisplayPort (DP)

Pin Number 20-pin side of the port Pin Number 20-pin side of the port

1 ML0(p) 11 GND

2 GND 12 ML3(n)

3 ML0(n) 13 GND

4 ML1(p) 14 GND

5 GND 15 AUX(p)

6 ML1(n) 16 GND

7 ML2(p) 17 AUX(n)

8 GND 18 HPD

9 ML2(n) 19 DP_PWR Return

10 ML3(p) 20 +3.3 V DP_PWR

About Your Monitor 15

USB

This section gives you information about the USB ports available on your monitor.
Your computer has the following USB ports:

• One USB 3.0 upstream port — back

• Two USB 2.0 downstream ports — back

• Two USB 3.0 downstream ports — left side

NOTE: USB 3.0 functionality requires a USB 3.0 compatible computer.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power

save mode. If you turn off the monitor and then turn it on, the attached peripherals
may take a few seconds to resume normal functionality.

Transfer speed Data rate Power consumption

SuperSpeed 5 Gbps 4.5 W (Max., each port)

Hi-Speed 480 Mbps 2.5 W (Max., each port)

Full speed 12 Mbps 2.5 W (Max., each port)

USB upstream port USB 3.0

downstreamport

Pin

number

1 VBUS 1 VBUS 1 VCC

2 D- 2 D- 2 DMD

3 D+ 3 D+ 3 DPD

4 GND 4 GND 4 GND

5 StdB_SSTX- 5 StdA_SSRX-

6 StdB_SSTX+ 6 StdA_SSRX+

7 GND_DRAIN 7 GND_DRAIN

8 StdB_SSRX- 8 StdA_SSTX-

9 StdB_SSRX+ 9 StdA_SSTX+

Shell Shield Shell Shield

Signal

name

Pin

number

Signal

name

number

USB 2.0

downstreamport

Pin

Signal

name

16 About Your Monitor

Plug-and-Play

You can install the monitor in any Plug-and-Play-compatible computer. The monitor
automatically provides its Extended Display Identification Data (EDID) to the computer
using Display Data Channel (DDC) protocols so the computer can configure itself
and optimize the monitor settings. Most monitor installations are automatic; you can
select different settings if desired. For Setting Up the Monitor more information about
changing the monitor settings, see Operating the Monitor.

LCD Monitor Quality and Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state. These are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see dell.com/support/monitors.

Maintenance Guidelines

Cleaning Your Monitor

WARNING: Read and follow the safety instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from the

electrical outlet.

For best practices, follow these instructions while unpacking, cleaning, or handling your
monitor:

• To clean your screen, use a soft, clean cloth lightly dampened with water. You
can also use special screen-cleaning tissue or solution suitable for the anti-static
coating. To avoid using detergent of any kind as some detergents leave a milky film
on the monitor, use a lightly-dampened, warm cloth to clean the monitor.

CAUTION: Do not use benzene, thinner, ammonia, abrasive cleaners, or

compressed air.

• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of
any kind as some detergents leave a milky film on the monitor.

• If you notice white powder when you unpack your monitor, wipe it off with a soft
and clean cloth.

• Handle your monitor with care to avoid scratches and scuff marks.

• To help maintain the best image quality on your monitor, use a dynamically

changing screen saver and turn off your monitor when not in use.

About Your Monitor 17

Setting Up the Monitor

Preparing the Stand

NOTE: The stand is attached when the monitor is shipped from the factory.

1. Place the monitor on a soft cloth or cushion.

2. Pull the monitor stand arm upwards clear of the monitor.

3. Place the monitor upright.

Connecting Your Monitor

WARNING: Follow the safety instructions before you perform any of the

procedures in this section.

To connect your monitor to the computer:

1. Turn o your computer and disconnect the power cable from the wall outlet.

2. Connect the USB cable and only one of the following display cables to

yourcomputer:

• VGA cable

• DisplayPort cable

• HDMI cable

NOTE: Do not connect multiple display cables to the same computer.

18 Setting Up the Monitor

Connecting the VGA cable (cable sold separately)

Connecting the DisplayPort (or miniDP) cable (cable sold separately)

Connecting the HDMI cable

Connecting the USB cable

NOTE: The graphics used are for illustration purpose only. Appearance of the

computer may vary.

Setting Up the Monitor 19

Organizing Cables

After you connect all necessary cables to your monitor and computer, use the cable­management slot to organize the cables.

Wall Mounting (Optional)

NOTE: Use M4 x 10 mm screws to mount your display. For more details, see the

instructions that came with the VESA-compatible wall-mounting kit.

1. Place the monitor on a soft cloth or cushion on a stable flat table.

2. Remove the stand.

3. Use a screwdriver to remove the four screws that secure the back cover.

4. Attach the mounting bracket from the wall-mounting kit to the monitor.

5. Mount the monitor on the wall by following the instructions that came with the

wall mounting kit.

NOTE: For use only with UL-listed wall-mount bracket with minimum weight/load

bearing capacity of 7.11 kg.

20 Setting Up the Monitor

Operating the Monitor

Side-Panel Controls

Use the control buttons on the front of the monitor to adjust monitor and image
settings. Pressing these buttons displays the OSD with the details of the settings that
youcan change.

1

2

3

4

5

The following table describes the front panel buttons:

Front-panel button Description

1

Shortcut key:
Preset Modes

2

Shortcut key:

Brightness/Contrast

3

Menu

Use this button to choose from a list of preset
colormodes.

Use this button to directly access the “Brightness/
Contrast” menu.

Use this button to launch the On-Screen Display
(OSD) and select options in the OSD.

See Accessing the Menu System.

Operating the Monitor 21

Front-panel button Description

4

5

(with power light indicator)

Exit

Power

Front-Panel Button

Use this button to go back to the main menu or exit
the OSD main menu.

Use this button to turn the monitor turn-on or turn­off the monitor.

A solid white light on this button indicates the
monitor is on and fully functional.

A blinking/breathing white light indicates DPMS
power save mode.

1

2

3

Use the buttons on the front of the monitor to adjust the image settings.

Button Description

1

2

3

Up

Down

OK

Back

Use the Up (increase) and Down (decrease) keys to
adjust items in the OSD menu.

Use the OK key to confirm your selection.

Use the Back key to go back to the previous menu.

22 Operating the Monitor

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: Any changes you make using the OSD menu are automatically saved if

youmove to another OSD menu, exit the OSD menu, or wait for the OSD menu
todisappear.

1. Press the button to launch the OSD menu and display the main menu.

NOTE: Auto Adjust feature is only available when you use the VGA connector.

2. Press the and buttons to move between options. As you move from one
icon to another, the option name is highlighted.

3. Press the or button once to activate the highlighted option.

4. Press the and buttons to select the desired parameter.

5. Press to enter the slide bar and then use the or button, according to the

indicators on the menu, to make your changes.

6. Press the button once to return to the main menu to select another option or
press the button two or three times to exit from the OSD menu.

Operating the Monitor 23

OSD Options

Menu and Submenus Description

Energy Use

Brightness/Contrast

Brightness

Contrast

This meter shows, in real time, the energy level being
consumed by the monitor.

Use this menu to activate Brightness/Contrast adjustment.

Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).

Press the button to increase brightness.
Press the button to decrease brightness.
NOTE: Brightness control is disabled during “Screen dim” in

PowerNap option when screen saver is activated.

Press the button to increase contrast and Press the
button to decrease contrast (between 0 and 100).

Adjust Brightness first, and then adjust Contrast only if
further adjustment is necessary.

Contrast adjusts the difference between darkness and
lightness on the monitor.

24 Operating the Monitor

Menu and Submenus Description

The Auto Adjust feature optimizes the display settings for
use with your setup. Auto Adjust feature allows the monitor
to automatically adjust to the incoming video signal.
After using Auto Adjust feature, you can further tune your
monitor by using the Pixel Clock and Phase controls under
Displays Settings.

Auto Adjust

The following dialog appears on a black screen as the
monitor automatically adjusts to the current input:

NOTE: In most cases, Auto Adjust produces the best image
for your configuration.

NOTE: Auto Adjust feature option is only available when
your monitor is connected using the VGA cable.

Use the Input Source menu to select between different
video inputs that are be connected to your monitor.

Input Source

VGA

DisplayPort

Select VGA and press when your computer and monitor
are connecting using the VGA cable.

Select DisplayPort and press when your computer and
monitor are connecting using the DisplayPort cable.

Operating the Monitor 25

Menu and Submenus Description

HDMI(MHL)1

HDMI(MHL)2

Color Settings

Input Color Format

Select HDMI(MHL)1 and press when your computer and
monitor are connecting using the HDMI(MHL)1 cable.

Select HDMI(MHL)2 and press when your computer and
monitor are connecting using the HDMI(MHL)2 cable.

Use the Color Settings menu to adjust the monitor’s color
settings

Allows you to set the video input mode to.
RGB: Select this option if your monitor is connected to a

computer or DVD player using the VGA and HDMI cable.
YPbPr: Select this option if your DVD player supports only

YPbPr output.

Preset Mode

26 Operating the Monitor

Menu and Submenus Description

Preset Mode

Image Enhance

Hue

Standard: Default color settings. This is the default preset
mode.

Multimedia: Ideal for multimedia applications.
Movie: Ideal for movies.
Game: Ideal for most gaming applications.
Text: Ideal for office
Warm: Increases the color temperature. The screen

appears warmer with a red/yellow tint.
Cool: Decreases the color temperature. The screen

appears cooler with a blue tint.
Custom Color: Allows you to manually adjust the color

settings. Press the and buttons to adjust the Red,
Green, and Blue values and create your own preset color
mode.

Automatically sharpen images, enhance hues, and boost
color contrast to enhance image clarity.

NOTE: Image Enhance is only available for Standard,
Multimedia, Movie, and Game modes.

Shift color of video image to green or purple.
Use this setting to achieve the desired flesh tone.
Use or to adjust the hue from 0 to 100.
Press to increase the green shade.
Press to increase the purple shade.
NOTE: Hue adjustment is available only for Movie and

Game mode.

Operating the Monitor 27

Menu and Submenus Description

This feature adjusts the color saturation of the video image.
Use or to adjust the saturation from 0 to 100.

Saturation

Reset Color Settings Resets your monitor’s color settings to the factory defaults.

Display Settings

Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4.

Horizontal Position

Vertical Position

Sharpness

Pixel Clock

Phase

Dynamic Contrast

Reset Display Settings Restores the display settings to factory defaults.

Press to increase the monochrome appearance.
Press to increase the colorful appearance.

NOTE: Saturation adjustment is available only for video
input.

Adjusts the horizontal position of the image.
Use the and buttons to change the image position.

Adjusts the vertical position of the image.
Use the and buttons to change the image position.

Makes the image look sharper or softer.
Use or to adjust the sharpness.

The Phase and Pixel Clock adjustments allow you to adjust
your monitor to your preference.
Use the and buttons to adjust for best
imagequality.

If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again.

NOTE: Pixel Clock and Phase Adjustments are only
available when your monitor is connected using the VGA
cable.

Dynamic Contrast adjusts the contrast ratio to
8,000,000 : 1.
Push the button to select the Dynamic Contrast “On”
or “Off”.

28 Operating the Monitor

Menu and Submenus Description

Energy Settings

Turn-on or turn-off dynamic dimming.
Turning on Energy Smart activates dynamic dimming. With

Energy Smart turned on, the monitor consumes overall less
power compared to when Energy Smart is turned off.

Energy Smart

USB

NOTE: Under Energy Smart mode and with dark scenes
the monitor consumes less power and the Energy Use bar
decreases. For bright scenes the monitor will consume
more power and the energy level increases. This applies for
both Energy smart on or Energy smart turned off.

Monitor status On Standby Off

Monitor with

upstream

connected

Monitor without

upstream

connected

System

On

(Disabled)

On Off/On*

On

(Disabled)

(depends

on OSD

selections)

Off

(Disabled)

Off

Power Button LED

Reset Energy Settings Restores the energy settings to factory defaults.

Allows you to set the state of the power light to save
energy.

Operating the Monitor 29

Menu and Submenus Description

Menu Settings

Set the OSD display to one of eight languages.

Language

Transparency

Timer

Lock

Reset Menu Settings Restore the menu settings to factory defaults.

English, Espanol, Francais, Deutsch, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese.

This function is used to change the OSD background from
opaque to transparent.

OSD Hold Time: Sets the length of time the OSD remains
active after you press a button.

Use the and buttons to adjust the slider in 1-second
increments, from 5 to 60 seconds.

Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All buttons are
locked.

NOTE: Lock function – Either soft lock (through OSD
menu) or hard lock (Press and hold the button above
power button for 10 sec)
Unlock function– Only hard unlock (Press and hold the
button above power button for 10 sec)

30 Operating the Monitor

Menu and Submenus Description

Other Settings

Select this option to adjust the OSD settings, suchas the
DDC/CI, LCD Conditioning, and so on.

DDC/CI

DDC/CI (Display Data Channel/Command Interface) allows
you to adjust the monitor settings using software on your
computer. Enable this feature for best user experience and
optimum performance of your monitor.

Select Disable to turn off this feature.

LCD Conditioning

Reset Other Settings

Helps reduce minor cases of image retention.
Depending on the degree of image retention, the program

may take some time to run. Select Enable to start the
process.

Restores other settings, such as such as DDC/CI, to
factorydefaults.

Operating the Monitor 31

Menu and Submenus Description

Factory Reset Restores all OSD settings to the factory defaults.

Personalize

Select from Preset Modes, Brightness/Contrast, Auto
Adjust, Input Source, Aspect Ratio and set as shortcut key.

Reset Personalization Restores shortcut keys to factory defaults.

OSD Warning Messages

When the monitor does not support a display resolution, the following message
appears:

This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Specifications for the frequency ranges addressable by this monitor.
Recommended mode is 1920X1080.

The following message before the DDC/CI function is disabled.

32 Operating the Monitor

The following message is displayed when monitor enters Power Save mode.

Activate the computer and wake up the monitor to gain access to the OSD
If you press any button other than the power button, the following message appears:

If you set the input to a particular mode but the cable for that mode (VGA, DP, or HDMI)
is disconnected, one of the following messages appears, depending on the selected
input.

or

or

For help on resolving errors, see Troubleshooting.

Operating the Monitor 33

Setting the Maximum Resolution

Windows Vista, Windows 7, or Windows 8/Windows 8.1

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to classic

desktop.

2. Right-click on the desktop and click Screen resolution.

3. Click the drop-down list of the screen resolution and select 1920X1080.

4. Click OK.

If you do not see 1920X1080 as an option, you may need to update your video driver.
For more information on updating video drivers, see Appendix.

Tilt

With the built-in stand, you can tilt the monitor for the most comfortable viewing angle.
The monitor can be adjusted 10 degrees to 60 degrees.

10° – 60° (typical)

CAUTION: Adjust the tilt by holding the edges of the monitor using both hands.

34 Operating the Monitor

Troubleshooting

CAUTION: Follow the safety instructions before you perform any of the

procedures in this section.

Self-Test

Your monitor features a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:

1. Turn o your computer and the monitor.

2. Unplug the display cable from the back of the computer. To ensure proper

self-test operation, remove both the digital (white connector) and the analog
(blueconnector) cables from the back of computer, if connected.

3. Turn on the monitor.
If the monitor is working correctly but cannot sense an incoming video signal, one

of the following messages appear on the screen, depending on the selected input.
The power light remains blue in self-test mode.

or

or

NOTE: This message also appears during normal operation if the display cable

gets disconnected or damaged.

4. Turn o your monitor, disconnect and reconnect the display cable, then turn on
your computer and the monitor.

If your monitor screen remains blank after you use the self test, check your video
controller and computer, it shows monitor has a problem.

Troubleshooting 35

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the problems is
with your monitor or with your computer and video card.

NOTE: You can run the built-in diagnostics only when no display cables are

connected and the monitor is in self-test mode.

1

2

3

4

To run the built-in diagnostics:

1. Make sure the screen is clean.

2. Unplug the display cable(s) from the computer or the monitor.

The monitor enters theself-test mode.

3. Press and hold button 1 and button 4 simultaneously for 2 seconds.
A gray screenappears.

4. Carefully inspect the screen for abnormalities.

5. Press button 4 again. The color of the screen changes to red.

6. Inspect the display for any abnormalities.

7. Repeat step 5 and step 6 to inspect the display in green, blue, black, white, and

textscreens.

The test is complete when the text-screen appears. To exit, press button 4 again.
If you do not see any screen abnormalities while running the built-in diagnostic,

themonitor is functioning properly. Check the computer and video card for problems.

36 Troubleshooting

Common Problems

The following table contains information about resolving common monitor problems.

Common
Symptoms

No Video
(Power light off)

No Video
(Power light on)

Poor Focus

Shaky/Jittery
Video

Missing Pixels
Stuck-on Pixels

What You
Experience

No picture

No picture or no
brightness

Picture is
fuzzy, blurry, or
ghosting

Wavy picture or
fine movement

LCD screen has
spots

Possible Solutions

•Make sure the display cable connecting the
monitor and the computer is properly connected
and secure.

•Make sure the power outlet is functioning
properly using any other electrical equipment.

•Make sure the power button is not pressed-in.

•Make sure the correct input source is selected

using the Input Source Select button.

•Check the Power Button LED option under
Energy Settings in OSD Menu.

•Increase brightness and contrast usingOSD.

•Perform monitor self-test.

•Check for bent or broken pins on the

displaycable and the ports.

•Run the built-in diagnostics.

•Make sure the correct input source is selected

using the Input Source Select button.

•Perform Auto Adjust using OSD.

•Adjust the Phase and Pixel Clock using OSD.

•Eliminate video extension cables.

•Reset the monitor to factory settings.

•Change the video resolution to the correct

aspect ratio (16:9).

•Perform Auto Adjust using OSD.

•Adjust the Phase and Pixel Clock using OSD.

•Reset the monitor to factory settings.

•Check environmental factors.

•Relocate the monitor and test in another room.

•Turn o the monitor, disconnect and reconnect

the power cable, and turn on the monitor.

•Pixel that is permanently o is a natural defect
that can occur in LCD technology.

For more information on Dell Monitor Quality
and Pixel Policy, see Dell support site at dell.com/

support/monitors.

Troubleshooting 37

Common
Symptoms

Brightness
Problems

Geometric
Distortion

Horizontal/
Vertical Lines

Synchronization
Problems

Intermittent
Problems

Missing Color

What You
Experience

Picture too dim
or too bright

Screen not
centered
correctly

Screen has one
or more lines

Screen is
scrambled or
appears torn

Monitor
malfunctions on
and off

Picture missing
color

Possible Solutions

•Reset the monitor to factory settings.

•Auto Adjust using OSD.

•Adjust brightness and contrast using theOSD.

•Reset the monitor to factory settings.

•Auto Adjust using OSD.

•Adjust horizontal and vertical positions using

OSD.

•Reset the monitor to factory settings.

•Perform Auto Adjust using OSD.

•Adjust Phase and Pixel Clock using OSD.

•Perform monitor self-test and determine if the

lines appear in the self-test mode.

•Check for bent or broken pins on the
displaycable and the ports.

•Run the built-in diagnostics.

•Reset the monitor to factory settings.

•Perform Auto Adjust using OSD.

•Adjust Phase and Pixel Clock using OSD.

•Perform monitor self-test check to determine if

the problem appears in self-test mode.

•Check for bent or broken pins on the
displaycable and the ports.

•Restart the computer in safe mode.

Make sure the displaycable connecting the
monitor to the computer is connected properly
and is secure.

Reset the monitor to factory settings.
Perform monitor self-test to determine if the

intermittent problem occurs in self-test mode.

•Perform monitor self-test.

•Make sure the displaycable connecting the

monitor to the computer is connected properly
and is secure.

•Check for bent or broken pins on the
displaycable and the ports.

38 Troubleshooting

Common
Symptoms

Wrong Color

Image retention
from a static
image left on
the monitorfor
a long period of
time

Safety Related
Issues

What You
Experience

Picture color
not good

Faint shadow
from the static
image displayed
appears on the
screen

Visible signs of
smoke or sparks

Possible Solutions

•Change the Color Setting Mode in the Color
Settings OSD to Graphics or Video depending on
the application.

•Try dierent Color Preset Settings in Color
Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned
o.

•Change the Input Color Format to PC RGB or
YPbPr in the Advance Setting OSD.

•Run the built-in diagnostics.

•Use the Power Management feature to turn o

the monitor at all times when not in use (for more
information, see Power Management Modes).

•Use a dynamically changing screen saver.

Do not perform any troubleshooting steps.
Contact Dell immediately.

Touchscreen Problems

Specific
Symptoms

Touch report
error

Touch screen
non-responsive
in power-save
mode

What You
Experience

Touch function
miss alignment
or no touch
function

Cannot wake
up monitor
and computer
by using touch
in power-save
mode

Possible Solutions

•Use the Dell provided USB cable to connect your
computer.

•Make sure the power cable has a ground pin.

•Unplug and replug the power cable from the

power adapter to allow auto-recalibration of the
touch module.

•Make sure computer support USB 2.0 or later.

•If the display cannot be detected by the

computer, power o/on the monitor or unplug
and replug the USB cable.

1. Access Device Manager, expand HID Interface

Device under Human Device.

2. Right click HID- compliant device, click

Properties and select the check-box to allow
the device to wake the computer.

Troubleshooting 39

Specific
Symptoms

Windows 7 and
Windows 8/
Windows 8.1
Calibration

What You
Experience

Cursor does
not accurately
follow your
finger when
you touch the
screen

Possible Solutions

1. Open Control Panel, open Hardware and

Sound, and then open Tablet PC Settings.

2. Select Calibration.

3. Follow the instructions to recalibrate your

screen

Product Specific Problems

Specific
Symptoms

Screen image is
too small

Cannot adjust
the monitor
settings using
the buttons on
the front panel

No input signal
when controls
are pressed

The picture
does not fill the
entire screen.

What You
Experience

Image is
centered on
screen, but does
not fill entire
viewing area

OSD does not
appear on the
screen

No picture, the
light is white.

The picture
cannot fill the
height or width
of the screen

Possible Solutions

•Check the aspect ratio in Image SettingOSD
menu

•Reset the monitor to factory settings.

Turn off the monitor, disconnect and reconnect
the power cable, and turn on the monitor.

•Check the signal source.

•Make sure the computer is not in power saving

mode, by moving the mouse or pressing a key on
the keyboard.

•Make sure your computer or other video-output
device is powered on and playing video media.

•Make sure the displaycable connecting the
monitor to the computer is connected properly
and is secure.

•Unplug and replug the displaycable.

•Restart the computer or video player.

•Due to dierent video formats and aspect ratios

of DVDs, the monitor may not display the video
in full screen.

•Run the built-in diagnostics.

40 Troubleshooting

Appendix

Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those specified

in this documentation may result in exposure to shock, electrical hazards, and/or
mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory compliance
website located at dell.com/regulatory_compliance.

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area. To contact Dell for sales, technical support, or customer service issues.

1. Go to dell.com/support.

2. Verify your country or region on the top-left of the page.

3. Click Contact Us.

4. Click the appropriate service or support link based on your need.

Appendix 41

Setting Display Resolution to 1920X1080
(maximum)

For maximum display performance while using the Microsoft Windows operating
systems, set the display resolution to 1920X1080 pixels by performing the following
steps:

Windows XP

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Move the slider-bar to the right by pressing and holding the left-mouse button and

adjust the screen resolution to 1920X1080.

4. Click OK.

Windows Vista, Windows 7, or Windows 8/Windows 8.1

1. Right-click on the desktop and click Personalization.

2. Click Change Display Settings.

3. Move the slider-bar to the right by pressing and holding the left-mouse button and

adjust the screen resolution to 1920X1080.

4. Click OK.

Downloading Latest Video Drivers

Dell computer

1. Go to dell.com/support, enter the Service Tag of your computer, and download

the latest driver for your video card.

2. After installing the drivers, try setting the resolution to 1920X1080 again.

If you are unable to set the resolution to 1920X1080 even after updating the video
drivers, contact Dell technical support.

Non-Dell computer or video card

Windows XP

1. Right-click on the desktop and click Properties.

2. Select the Settings tab.

3. Select Advanced.

4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on) from

the description at the top of the window.

5. See the computer or video-card manufacturer’s website for updated drivers.

42 Appendix

Windows Vista, Windows 7, or Windows 8/Windows 8.1

1. Right-click on the desktop and click Personalization.

2. Click Change Display Settings.

3. Click Advanced Settings.

4. Identify your video card manufacturer (such as NVIDIA, ATI, Intel, and so on) from

the description at the top of the window.

5. See the computer or video-card manufacturer’s website for updated drivers.

After installing the updated drivers for your video card, try setting the resolution to
1920X1080 again. If you are unable to set the resolution to 1920X1080, contact the
manufacturer of your computer or consider purchasing a graphics adapter that supports
the resolution of 1920X1080.

Setting up Dual Monitors

Connect the external monitor(s) to your computer and follow any of the below setup
method.

Using keyboard shortcut

1. Press the Windows key+<P> on your keyboard.

2. While holding down the Windows logo key, press <P> to toggle between the

display selections.

Windows Vista and Windows 7

Windows 8/Windows 8.1

Appendix 43

Using display settings

Windows Vista

1. Right-click on the desktop and click Personalize.

2. Click Display Settings.

3. Click Identify Monitors and select the appropriate options.

NOTE: If your computer does not detect the second monitor, restart your

computer and repeat step 1 to step 3.

44 Appendix

Windows 7

1. Right-click on the desktop and click Screen resolution.

2. Click Multiple displays to choose a display selection. If you do not see the

additional monitor listed, click Detect.

NOTE: If your computer does not detect the second monitor, restart your

computer and repeat step 1 to step 3.

Appendix 45

Windows 8/Windows 8.1

1. From the Start screen, select Desktop tile to switch to the classic Windows

desktop.

2. Right-click on the desktop and click Screen resolution.

46 Appendix

3. Click Multiple displays to choose a display selection. If you do not see the

additional monitor listed, click Detect.

NOTE: If your computer does not detect the second monitor, restart your

computer and repeat step 1 to step 3.

Appendix 47

Display Styles For Multiple Monitors

After connecting external monitors, you can choose to duplicate, extend, or use only
one of the monitors.

Duplicate displays

This option shows the same content on all monitors. The resolution of all monitors is set
to match the monitor with the minimum resolution.

Windows Vista

[DUPLICATE NOT AVAILABLE]

Windows 7

Windows 8/Windows 8.1

48 Appendix

Extend displays

This option shows separate content on the selected monitors. The resolution of each
monitor can be set independently. You can set the relative position of the displays. you
can match the location of the screen relative to the physical placement of the monitors,
such as left, right, top, bottom, and so on. To set the position, drag the monitor icons to
the desired position.

Windows Vista

Windows 7

Appendix 49

Windows 8/Windows 8.1

Show desktop only on…

This option allows you to select the monitor to display content. You can choose to use
any one of the monitors connected to your computer—or in case of laptop, the built-in
display or the external display. This option is generally used when a laptop with a lower­resolution display is connected to a higher-resolution external display and you want to
see the content only on the external monitor.

Windows Vista

50 Appendix

Windows 7

Appendix 51

Windows 8/Windows 8.1

52 Appendix