Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron
Microsoft
trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest
in trademarks and trade names other than its own.
2012 - 05 Rev. A00
®
, Windows®, and the Windows start button logo are either trademarks or registered
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1Save and close all open files and exit all open programs.
2Click Start and click Shut Down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the documentation
of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all telephone cables, network cables, and attached devices from
your computer.
5After the computer is unplugged, press and hold the power button for about
5 seconds to ground the system board.
Recommended Tools
The procedures in this document may require the following tools:
•Phillips screwdriver
•Plastic scribe
Before You Begin | 7
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or
panels. After you finish working inside the computer, replace all covers, panels,
and screws before connecting to the power source.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat
and clean.
CAUTION: To avoid damaging the components and cards, handle them by their
edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove the
computer cover and access any of the components inside the computer. See the
safety instructions for complete information about safety precautions, working
inside your computer, and protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs or
thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector
pins. When connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
8 | Before You Begin
After Working Inside Your Computer
2
After you complete the replacement procedures, ensure the following:
•Replace all screws and ensure that no stray screws remain inside your computer
•Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer
•Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and ensure
that no stray screws remain inside the computer. Failure to do so may damage
your computer.
After Working Inside Your Computer | 9
10 | After Working Inside Your Computer
Removing the Memory Module(s)
2
1
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Close the display and turn the computer over.
2Loosen the captive screw that secures the memory-module cover to the computer
base.
3Using your fingertips, lift and slide the memory-module cover out of the slots on
the computer base.
1captive screw2memory-module cover
Removing the Memory Module(s) | 11
4Use your fingertips to carefully spread apart the securing clips on each end of the
3
2
1
memory-module connector until the memory module pops up.
5Remove the memory module from the memory-module connector.
1memory-module connector2memory module
3securing-clips (2)
12 | Removing the Memory Module(s)
Replacing the Memory Module(s)
4
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Align the notch on the memory module with the tab on the
memory-module connector.
2Slide the memory module firmly into the connector at a 45-degree angle
and press the memory module down until it clicks into place.
If you do not hear the click, remove the memory module and reinstall it.
3Slide the tabs on the memory-module cover into the slots on the computer base
and snap the memory-module cover into place.
4Tighten the captive screw that secures the memory-module cover to the computer
base.
5Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Memory Module(s) | 13
14 | Replacing the Memory Module(s)
Removing the Optical-Drive Assembly
1
5
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Prerequisites
Follow the instructions from step 1 to step 3 in "Removing the Memory Module(s)" on
page 11.
Procedure
1Using your fingertips, slide the optical-drive assembly out of the optical-drive bay.
1optical-drive assembly
Removing the Optical-Drive Assembly | 15
2Remove the screws that secure the optical-drive bracket to
3
4
1
2
the optical-drive assembly.
3Remove the optical-drive bracket from the optical-drive assembly.
4Carefully pry the optical-drive bezel and remove it from the optical-drive assembly.
1optical-drive bezel2optical drive
3screws (2)4optical-drive bracket
16 | Removing the Optical-Drive Assembly
Replacing the Optical-Drive Assembly
6
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Align the tabs on the optical-drive bezel with the slots on the optical drive and snap
it into place.
2Align the screw holes on the optical-drive bracket with the screw holes on
the optical drive.
3Replace the screws that secure the optical-drive bracket to the optical drive.
4Slide the optical-drive assembly into position and ensure that the screw hole on the
optical-drive bracket aligns with the screw hole on computer base.
Postrequisites
1Follow the instructions from step 3 to step 4 in "Replacing the Memory Module(s)"
on page 13.
2Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Optical-Drive Assembly | 17
18 | Replacing the Optical-Drive Assembly
Removing the Keyboard
1
7
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Prerequisites
Remove the memory module(s).
See "Removing the Memory Module(s)" on page 11.
Procedure
1Peel off the label that is adhered to the system board.
1label
Removing the Keyboard | 19
2Remove the screw that secures the keyboard to the system board.
1
1screw
20 | Removing the Keyboard
3Turn the computer over and open the display as far as possible.
1
2
3
4Using a plastic scribe, release the keyboard from the tabs on the
palm-rest assembly.
1plastic scribe2tabs (3)
3keyboard
Removing the Keyboard | 21
5Turn the keyboard over and place it over the palm-rest assembly.
1
2
3
4
6Lift the connector latch and disconnect the keyboard cable from the connector on
the system board.
7Lift the keyboard off the palm-rest assembly.
1connector latch2keyboard cable
3keyboard4tabs (4)
22 | Removing the Keyboard
Replacing the Keyboard
8
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Slide the keyboard cable into the connector on the system board and press down
on the connector latch to secure the keyboard cable.
2Slide the tabs at the bottom of the keyboard into the slots on the
palm-rest assembly and place the keyboard on the palm-rest assembly.
3Gently press around the edges of the keyboard to secure the keyboard under the
tabs on the palm-rest assembly.
4Close the display and turn the computer over.
5Replace the screw that secures the keyboard to the system board.
6Adhere the label to the system board.
Postrequisites
1Replace the memory module(s).
See "Replacing the Memory Module(s)" on page 13.
2Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Keyboard | 23
24 | Replacing the Keyboard
Removing the Palm-Rest Assembly
9
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Prerequisites
1Remove the memory module(s).
See "Removing the Memory Module(s)" on page 11.
2Remove the optical drive.
See "Removing the Optical-Drive Assembly" on page 15.
3Remove the keyboard. See "Removing the Keyboard" on page 19.
Removing the Palm-Rest Assembly | 25
Procedure
1
2
1Close the display and turn the computer over.
2Gently pry out the rubber screw caps that cover the screws on the computer base.
3Remove the screws that secure the palm-rest assembly to the computer base.
1screws (8)2rubber screw caps (7)
26 | Removing the Palm-Rest Assembly
4Turn the computer over and open the display as far as possible.
4
1
2
3
5Lift the connector latches and pull the pull-tab to disconnect the status-lights
board cable, touchpad cable, touchpad status-light cable, and the hot-key board
cable from the connectors on the system board.
1hot-key board cable2status-lights board cable
3touchpad cable4touchpad status-lights cable
Removing the Palm-Rest Assembly | 27
6Remove the screws that secure the palm-rest assembly to the system board.
1
2
7Gently lift and release the tabs on palm-rest assembly from the slots on
the computer base.
CAUTION: Carefully separate the palm-rest assembly from the display assembly
to avoid damage to the display assembly.
8Lift the palm-rest assembly off the computer base.
1palm-rest assembly2screws (4)
28 | Removing the Palm-Rest Assembly
Replacing the Palm-Rest Assembly
10
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Align the palm-rest assembly over the computer base.
2Press down on the palm-rest assembly to snap it into place.
3Slide the status-lights board cable, touchpad cable, touchpad status-light cable,
and the hot-key board cable into the connectors on the system board and press
down on the connector latches to secure the cables.
4Replace the screws that secure the palm-rest assembly to the system board.
5Close the display and turn the computer over.
6Replace the screws that secure the palm-rest assembly to the computer base.
7Replace the rubber screw caps that cover the screws on the computer base.
Postrequisites
1Replace the keyboard. See "Replacing the Keyboard" on page 23.
2Replace the optical drive.
See "Replacing the Optical-Drive Assembly" on page 17.
3Replace the memory module(s).
See "Replacing the Memory Module(s)" on page 13.
4Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Palm-Rest Assembly | 29
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