Dell 5423 User Manual

Dell Inspiron 5423
Owner’s Manual
Computer model: Inspiron 5423
Regulatory model: P35G | Regulatory type: P35G001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron Microsoft trademarks of Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
2012 - 05 Rev. A00
®
, Windows®, and the Windows start button logo are either trademarks or registered
are trademarks of Dell Inc.;
®
Contents
1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . 7
Turn Off Your Computer and Connected Devices . . . 7
Recommended Tools. . . . . . . . . . . . . . . . . . . . . . 7
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 8
2 After Working Inside Your Computer. . . . . . . . 9
3 Removing the Memory Module(s)
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . 11
4 Replacing the Memory Module(s). . . . . . . . . . 13
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5 Removing the Optical-Drive Assembly . . . . . 15
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6 Replacing the Optical-Drive Assembly . . . . . 17
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 17
7 Removing the Keyboard . . . . . . . . . . . . . . . . . 19
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
8 Replacing the Keyboard . . . . . . . . . . . . . . . . . 23
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 23
9 Removing the Palm-Rest Assembly . . . . . . . . 25
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents | 3
10 Replacing the Palm-Rest Assembly . . . . . . . . 29
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 29
11 Removing the Battery . . . . . . . . . . . . . . . . . . . 31
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
12 Replacing the Battery . . . . . . . . . . . . . . . . . . . 33
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13 Removing the Hard Drive . . . . . . . . . . . . . . . . 35
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
14 Replacing the Hard Drive . . . . . . . . . . . . . . . . 37
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 37
15 Removing the Wireless Mini-Card . . . . . . . . . 39
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
16 Replacing the Wireless Mini-Card . . . . . . . . . 41
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 41
17 Removing the mSATA Card . . . . . . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
18 Replacing the mSATA Card . . . . . . . . . . . . . . . 45
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 45
19 Removing the Daughter Board . . . . . . . . . . . . 47
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
4 | Contents
20 Replacing the Daughter Board . . . . . . . . . . . . 51
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 51
21 Removing the Speakers . . . . . . . . . . . . . . . . . . 53
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
22 Replacing the Speakers . . . . . . . . . . . . . . . . . . 55
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 55
23 Removing the System Board . . . . . . . . . . . . . . 57
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
24 Replacing the System Board . . . . . . . . . . . . . . 61
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Entering the Service Tag in system setup . . . . . . . . 61
25 Removing the Coin-Cell Battery. . . . . . . . . . . 63
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
26 Replacing the Coin-Cell Battery . . . . . . . . . . . 65
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 65
27 Removing the Thermal-Cooling Assembly . . 67
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
28 Replacing the Thermal-Cooling Assembly . . 69
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 69
29 Removing the Display Assembly . . . . . . . . . . . 71
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Contents | 5
30 Replacing the Display Assembly . . . . . . . . . . . 73
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 73
31 Removing the Display Bezel . . . . . . . . . . . . . . 75
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
32 Replacing the Display Bezel . . . . . . . . . . . . . . 77
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 77
33 Removing the Display Hinges . . . . . . . . . . . . . 79
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
34 Replacing the Display Hinges . . . . . . . . . . . . . 81
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 81
35 Removing the Display Panel . . . . . . . . . . . . . . 83
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
36 Replacing the Display Panel . . . . . . . . . . . . . . 87
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 87
37 Removing the Camera Module . . . . . . . . . . . . 89
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
38 Replacing the Camera Module . . . . . . . . . . . . 91
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 91
39 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . . 93
6 | Contents

Before You Begin

1

Turn Off Your Computer and Connected Devices

CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer. 1 Save and close all open files and exit all open programs. 2 Click Start and click Shut Down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the documentation
of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets. 4 Disconnect all telephone cables, network cables, and attached devices from
your computer. 5 After the computer is unplugged, press and hold the power button for about
5 seconds to ground the system board.

Recommended Tools

The procedures in this document may require the following tools:
Phillips screwdriver
Plastic scribe
Before You Begin | 7

Safety Instructions

Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or
panels. After you finish working inside the computer, replace all covers, panels,
and screws before connecting to the power source.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat
and clean.
CAUTION: To avoid damaging the components and cards, handle them by their
edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove the
computer cover and access any of the components inside the computer. See the
safety instructions for complete information about safety precautions, working
inside your computer, and protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs or
thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector
pins. When connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
8 | Before You Begin

After Working Inside Your Computer

2
After you complete the replacement procedures, ensure the following:
Replace all screws and ensure that no stray screws remain inside your computer
Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer
Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and ensure
that no stray screws remain inside the computer. Failure to do so may damage
your computer.
After Working Inside Your Computer | 9
10 | After Working Inside Your Computer

Removing the Memory Module(s)

2
1
3
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Procedure

1 Close the display and turn the computer over. 2 Loosen the captive screw that secures the memory-module cover to the computer
base. 3 Using your fingertips, lift and slide the memory-module cover out of the slots on
the computer base.
1 captive screw 2 memory-module cover
Removing the Memory Module(s) | 11
4 Use your fingertips to carefully spread apart the securing clips on each end of the
3
2
1
memory-module connector until the memory module pops up. 5 Remove the memory module from the memory-module connector.
1 memory-module connector 2 memory module
3 securing-clips (2)
12 | Removing the Memory Module(s)

Replacing the Memory Module(s)

4
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Procedure

1 Align the notch on the memory module with the tab on the
memory-module connector. 2 Slide the memory module firmly into the connector at a 45-degree angle
and press the memory module down until it clicks into place.
If you do not hear the click, remove the memory module and reinstall it. 3 Slide the tabs on the memory-module cover into the slots on the computer base
and snap the memory-module cover into place. 4 Tighten the captive screw that secures the memory-module cover to the computer
base. 5 Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Memory Module(s) | 13
14 | Replacing the Memory Module(s)

Removing the Optical-Drive Assembly

1
5
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Prerequisites

Follow the instructions from step 1 to step 3 in "Removing the Memory Module(s)" on page 11.

Procedure

1 Using your fingertips, slide the optical-drive assembly out of the optical-drive bay.
1 optical-drive assembly
Removing the Optical-Drive Assembly | 15
2 Remove the screws that secure the optical-drive bracket to
3
4
1
2
the optical-drive assembly.
3 Remove the optical-drive bracket from the optical-drive assembly. 4 Carefully pry the optical-drive bezel and remove it from the optical-drive assembly.
1 optical-drive bezel 2 optical drive
3 screws (2) 4 optical-drive bracket
16 | Removing the Optical-Drive Assembly

Replacing the Optical-Drive Assembly

6
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Procedure

1 Align the tabs on the optical-drive bezel with the slots on the optical drive and snap
it into place. 2 Align the screw holes on the optical-drive bracket with the screw holes on
the optical drive.
3 Replace the screws that secure the optical-drive bracket to the optical drive. 4 Slide the optical-drive assembly into position and ensure that the screw hole on the
optical-drive bracket aligns with the screw hole on computer base.

Postrequisites

1 Follow the instructions from step 3 to step 4 in "Replacing the Memory Module(s)"
on page 13. 2 Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Optical-Drive Assembly | 17
18 | Replacing the Optical-Drive Assembly

Removing the Keyboard

1
7
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Prerequisites

Remove the memory module(s). See "Removing the Memory Module(s)" on page 11.

Procedure

1 Peel off the label that is adhered to the system board.
1label
Removing the Keyboard | 19
2 Remove the screw that secures the keyboard to the system board.
1
1screw
20 | Removing the Keyboard
3 Turn the computer over and open the display as far as possible.
1 2
3
4 Using a plastic scribe, release the keyboard from the tabs on the
palm-rest assembly.
1 plastic scribe 2 tabs (3)
3keyboard
Removing the Keyboard | 21
5 Turn the keyboard over and place it over the palm-rest assembly.
1
2
3
4
6 Lift the connector latch and disconnect the keyboard cable from the connector on
the system board. 7 Lift the keyboard off the palm-rest assembly.
1 connector latch 2 keyboard cable
3 keyboard 4 tabs (4)
22 | Removing the Keyboard

Replacing the Keyboard

8
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Procedure

1 Slide the keyboard cable into the connector on the system board and press down
on the connector latch to secure the keyboard cable. 2 Slide the tabs at the bottom of the keyboard into the slots on the
palm-rest assembly and place the keyboard on the palm-rest assembly. 3 Gently press around the edges of the keyboard to secure the keyboard under the
tabs on the palm-rest assembly.
4 Close the display and turn the computer over. 5 Replace the screw that secures the keyboard to the system board. 6 Adhere the label to the system board.

Postrequisites

1 Replace the memory module(s).
See "Replacing the Memory Module(s)" on page 13. 2 Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Keyboard | 23
24 | Replacing the Keyboard

Removing the Palm-Rest Assembly

9
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Prerequisites

1 Remove the memory module(s).
See "Removing the Memory Module(s)" on page 11. 2 Remove the optical drive.
See "Removing the Optical-Drive Assembly" on page 15. 3 Remove the keyboard. See "Removing the Keyboard" on page 19.
Removing the Palm-Rest Assembly | 25

Procedure

1
2
1 Close the display and turn the computer over. 2 Gently pry out the rubber screw caps that cover the screws on the computer base. 3 Remove the screws that secure the palm-rest assembly to the computer base.
1 screws (8) 2 rubber screw caps (7)
26 | Removing the Palm-Rest Assembly
4 Turn the computer over and open the display as far as possible.
4
1
2
3
5 Lift the connector latches and pull the pull-tab to disconnect the status-lights
board cable, touchpad cable, touchpad status-light cable, and the hot-key board
cable from the connectors on the system board.
1 hot-key board cable 2 status-lights board cable
3 touchpad cable 4 touchpad status-lights cable
Removing the Palm-Rest Assembly | 27
6 Remove the screws that secure the palm-rest assembly to the system board.
1
2
7 Gently lift and release the tabs on palm-rest assembly from the slots on
the computer base.
CAUTION: Carefully separate the palm-rest assembly from the display assembly
to avoid damage to the display assembly. 8 Lift the palm-rest assembly off the computer base.
1 palm-rest assembly 2 screws (4)
28 | Removing the Palm-Rest Assembly

Replacing the Palm-Rest Assembly

10
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 7. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 9. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.

Procedure

1 Align the palm-rest assembly over the computer base. 2 Press down on the palm-rest assembly to snap it into place. 3 Slide the status-lights board cable, touchpad cable, touchpad status-light cable,
and the hot-key board cable into the connectors on the system board and press
down on the connector latches to secure the cables.
4 Replace the screws that secure the palm-rest assembly to the system board. 5 Close the display and turn the computer over. 6 Replace the screws that secure the palm-rest assembly to the computer base. 7 Replace the rubber screw caps that cover the screws on the computer base.

Postrequisites

1 Replace the keyboard. See "Replacing the Keyboard" on page 23. 2 Replace the optical drive.
See "Replacing the Optical-Drive Assembly" on page 17. 3 Replace the memory module(s).
See "Replacing the Memory Module(s)" on page 13. 4 Follow the instructions in "After Working Inside Your Computer" on page 9.
Replacing the Palm-Rest Assembly | 29
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