Dell 3130cn Troubleshooting

Dell™ 3130cn Color Laser Printer User's Guide

Dell™ 3130cn Color Laser Printer User's Guide Finding Information About Your Printer Installing the Print Cartridges Connecting Your Printer Dell Printer Configuration Web Tool Installing Optional Modules Print Media Guidelines Loading Print Media Operator Panel Printer Settings Understanding the Tool Box Menus Understanding the Printer Menus Understanding Your Printer Software

Printing Setting Up for Shared Printing Understanding Fonts Understanding Printer Messages Clearing Jams Troubleshooting Guide Installing Printer Drivers Printing With Web Services on Devices (WSD) Maintaining Your Printer Removing Options Printer Specifications Printing With UX Filter (UNIX) Printing With CUPS (Linux) Appendix

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your printer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge,

PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Windows Server, MS-DOS and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. EMC is the registered trademark of EMC Corporation; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency; Adobe and Photoshop are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Our printer software uses some of the codes defined by the Independent JPEG Group.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

September 2010 Rev. A03

Back to Contents Page

Dell™ 3130cn Color Laser Printer User's Guide

Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see

"Finding Information".

Front View

1 Belt Unit 5

550 Sheet Feeder (optional)

NOTE: Your printer allows for a maximum of 3 trays (Tray 1,

550 sheet feeder, and MPF).

Front Cover

NOTE: You can open the front cover by

pressing the side button.

6 Tray 1

3 Duplexer (optional) 7 Multipurpose Feeder (MPF) 4 Side Button 8 Operator Panel

Rear View

1 Control Board Cover 6 Parallel Port 2 Network Protocol Adapter Socket 7 Ethernet Port 3 Control Board 8 Power Connector 4 USB Port 9 Reset Button 5 Wireless Printer Adapter Socket 10 Power Switch

To order replacement toner cartridges or supplies from Dell:

1. Double-click the icon on your desktop.

If you cannot find the icon on your desktop, follow the procedure below.

a. Click a DLRMM.EXE from "C:\Program Files\Dell Printers\Additional Color Laser

Software\Reorder".

NOTE: "C:\Program Files\" may be different depending on the destination of the folder which you installed

the Dell software and documentation.

b. Click File on the toolbar, and then Create Shortcut on the drop-down menu that appears.

c. Right-click on the shortcut icon that is created.

d. Choose Send To from the drop-down menu, and then click Desktop (create shortcut) on the submenu

that appears.

2. Visit the Dell Printer Supplies website at www.dell.com/supplies, or order Dell printer supplies by phone.

For best service, have your Dell printer Service Tag available. For help locating your Service Tag number, see "Express Service Code and Service Tag number".

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Finding Information

NOTE: The following are options you need to buy separately.

USB cable Ethernet cable Parallel cable Wireless Printer adapter Network protocol adapter 550 sheet feeder Duplexer Hard disk 512 MB or 1024 MB memory

What are you looking for?

Find it here

Drivers for my printer My User's Guide

Drivers and Utilities CD

The Drivers and Utilities CD contains Setup Video, documentation, and drivers for your printer. You can use the CD to uninstall/reinstall drivers or access the Setup Video and documentation.

Readme files may be included on your CD to provide last-minute updates about technical changes to your printer or advanced technical reference material for experienced users or technicians.

How to use my printer

Owner's Manual

NOTE: The Owner's Manual may not be available in your country or region.

Safety information Warranty information

Product Information Guide

CAUTION: Read and follow all safety instructions in your Product Information

Guide prior to setting up and operating your printer.

How to set up my printer

Setup diagram

Troubleshooting Troubleshooting Guide

Express Service Code and Service Tag number

The Express Service Code and Service Tag numbers are located inside the front cover and outside the control board cover of your printer.

Latest drivers for my printer Answers to technical service and support questions Documentation for my printer

See the Dell Support website at support.dell.com The Dell Support website, support.dell.com provides several online tools, including:

Solutions - Troubleshooting hints and tips, articles from technicians, and online courses Upgrades - Upgrade information for components, such as printer driver Customer Care - Contact information, order status, warranty, and repair information Downloads - Drivers Manuals - Printer documentation and product specifications

You can access the Dell Support website at

support.dell.com. Select your region on the

support page, and fill in the requested details to access help tools and information.

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About Your Printer

Operator Panel Protecting Your Printer

The following illustrations show the standard Dell™ 3130cn Color Laser Printer.

1 Belt Unit 5

550 Sheet Feeder (optional)

NOTE: Your printer allows for a maximum of 3 trays (Tray 1,

550 sheet feeder, and MPF).

Front Cover

NOTE: You can open the front cover by

pressing the side button.

6 Tray 1

3 Duplexer (optional) 7 Multipurpose Feeder (MPF) 4 Side Button 8 Operator Panel

NOTE: When you use the printer with the MPF opened, do not locate the printer in direct sunlight. Doing so may

cause a malfunction or unnatural screen image.

Provide enough room to open the printer tray, covers, and option. It is also important to allow space around the printer for proper ventilation.

Operator Panel

For details on the operator panel, see "Operator Panel".

Protecting Your Printer

To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot of your printer.

For details, see the operating instructions supplied with the Kensington lock.

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Installing the Print Cartridges

CAUTION: Before performing any of the following procedures, read and follow the safety instructions in

your Product Information Guide.

NOTICE: To protect the drums of the print cartridges against bright light, close the front cover within five minutes.

If the front cover remains open for more than five minutes, print quality may deteriorate.

NOTICE: Ensure that nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt,

or oil from your hands on the film of the belt unit may affect print quality.

Installing the Print Cartridges

1. Press the side button and open the front cover.

2. Remove the print cartridge inserted at the top cartridge slot by grasping both handles and pulling it out.

3. Shake the print cartridge 5 or 6 times to distribute the toner evenly.

4. Pull out the orange-yellow tape completely from the cartridge. It is approximately 856 mm long.

5. Remove the black protect cover from the print cartridge.

6. Grasp both handles of the print cartridge and slide the cartridge into the same color slot. Ensure the cartridge is fully inserted to the right slot.

NOTE: The cartridge slots are lined up from above with the following order: Black, Cyan, Magenta, Yellow.

7. Repeat steps 2 to 6 to install the other print cartridges.

8. Remove the instruction sheet on the top of the printer.

9. After installing all of the print cartridges, close the front cover.

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Connecting Your Printer

Connecting the Printer Directly to a Computer Connecting the Printer to the Network Using the Reset Button

Your Dell™ 3130cn Color Laser Printer interconnection cable must meet the following requirements:

Connection type Connection specifications

Parallel IEEE 1284 USB USB 2.0 Wireless IEEE802.11b/802.11g Ethernet 10 Base-T/100 Base-TX

1 Parallel Port

USB Port

3 Wireless Printer Adapter Socket

4 Ethernet Port

Connecting the Printer Directly to a Computer

A local printer is a printer attached to your computer using a USB or parallel cable. If your printer is attached to a network instead of your computer, skip this section and go to "

Connecting the Printer to the Network".

Microsoft® Windows® 2000, Windows XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2 64-bit Edition, Windows

Vista

, Windows Vista 64-bit Edition, Windows 7, Windows 7 64-bit Edition and Mac OS® X or later operating systems

support USB connections. Some UNIX® and Linux computers also support USB connections. See your computer operating system documentation to see if your system supports USB.

To attach the printer to a computer:

1. Ensure that the printer, computer, and any other attached devices are turned off and unplugged.

2. Connect the printer to the computer using a USB or parallel cable.

1 Parallel port 2 USB port

NOTICE: Do not plug a USB cable into the USB keyboard.

A USB/parallel port requires a USB/parallel cable. Ensure that you match the USB/parallel symbol on the cable to the USB/parallel symbol on the printer.

Plug the other end of the cable into a USB or parallel port on the back of the computer.

Turn On the Printer

1. Connect the power cable to the printer and plug it into a power source.

CAUTION: Do not use extension cords or power strips.

CAUTION: The printer should not be plugged into a UPS system.

2. Turn on the computer and the printer. When you use the USB cable, the USB driver is automatically installed.

Connecting the Printer to the Network

To attach the printer to a network:

1. Ensure the printer, computer, and any other attached devices are turned off and unplugged.

2. Connect the printer to the network using an ethernet cable or the wireless printer adapter.

3 Wireless Printer Adapter Socket 4 Ethernet Port

NOTE: When the wireless printer adapter is installed, you cannot use the Ethernet port for a wired connection.

To connect the printer to the network, plug one end of an Ethernet cable into the Ethernet port on the back of the printer, and the other end into a LAN drop or hub. For a wireless connection, insert the wireless printer adapter into the wireless printer adapter socket on the back of the printer.

For a wireless connection, refer to

"Installing and Configuring the Wireless Printer Adapter".

Turn On the Printer

1. Plug one end of the power cable into the socket at the back of the printer and the other end into a properly grounded outlet.

Do not use extension cords or power strips. The printer should not be plugged into a UPS system.

2. Turn on the computer and the printer.

Print and Check the Printer Settings Page

Print the printer settings page.

When Using the Operator Panel

1. Press Menu button.

2. Ensure Report/List appears, and then press

(Set) button.

3. Printer Setting is displayed. Press

(Set) button.

The printer settings page is printed.

4. If the IP address shows anything other than 0.0.0.0 (the factory default) or 169.254.xx.xx, the printer has an IP address assigned and stored. Go to "

Verify the IP Settings."

When Using the Tool Box

1. Click start® All Programs® Dell Printers® Dell 3130cn Color Laser Printer® Tool Box.

The Select Printer dialog box opens.

2. Click Dell 3130cn Color Laser PCL 6 listed in Printer Name, and then click OK.

The Tool Box opens.

3. Click the Printer Settings Report tab.

4. Select Reports from the list at the left side of the page.

The Reports page is displayed.

5. Click the Printer Settings button.

The printer settings page is printed.

Assign an IP Address

NOTE: When you assign an IP address manually in IPv6 Mode, use the Dell Printer Configuration Web Tool. To

open the Dell Printer Configuration Web Tool, use the link local address. (To check a link local address, see "

Print and Check the Printer Settings Page".)

An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 111.222.33.44.

Assigning an IP address already in use can cause network performance issues.

NOTE: Assigning an IP address is considered as an advanced function and is normally done by a system

administrator.

When Using the Operator Panel

For more information on using your operator panel, see "Operator Panel".

1. Turn on the printer.

The Ready to Print appears.

2. Press Menu button.

3. Press button until Admin Menu appears, and then press (Set) button.

4. Press

button until Network appears, and then press (Set) button.

5. Press

button until TCP/IP appears, and then press (Set) button.

6. Press

button until IPv4 appears, and then press (Set) button.

7. Press

button until IP Address appears, and then press (Set) button.

8. The cursor is located at the first digit of the IP address. Press

or button to enter the numbers for the IP

address.

9. Press

button.

The cursor moves to the next digit.

10. Repeat steps 8 and 9 to enter all of the digits in the IP address, and then press (Set) button.

11. Press

button.

12. Press

button until Subnet Mask appears, and then press (Set) button.

13. Repeat steps 8 to 9 to set Subnet Mask, and then press

(Set) button.

14. Press

button.

15. Press

button until Gateway Address appears, and then press (Set) button.

16. Repeat steps 8 to 9 to set Gateway Address, and then press (Set) button.

17. Turn off the printer, and then turn it on again.

When Using the Tool Box (for IPv4 Mode)

NOTE: When you use IPv6 Mode for network printing, you cannot use Tool Box to assign an IP address.

1. Click start® All Programs® Dell Printers® Dell 3130cn Color Laser Printer® Tool Box.

The Select Printer dialog box opens.

2. Click Dell 3130cn Color Laser PCL 6 listed in Printer Name, and then click OK.

The Tool Box opens.

3. Click the Printer Maintenance tab.

4. Select TCP/IP Settings from the list at the left side of the page.

The TCP/IP Settings page is displayed.

5. Select the mode from IP Address Mode, and then enter the values in IP Address, Subnet Mask, and Gateway Address.

6. Press the Apply New Settings button to take effect.

The IP address is assigned to your printer. To verify the setting, open the web browser on any computer connected to the network and enter the IP address into the address bar on the browser. If the IP address is set up correctly, the Dell Printer Configuration Web Tool displays in your browser.

You can also assign the IP address to the printer when installing the printer drivers with installer. When you use the Network Installation feature, and the Get IP Address is set to AutoIP on the operator panel menu, you can set the IP address from 0.0.0.0 to the desired IP address on the printer selection window.

Verify the IP Settings

1. Print another printer settings page.

2. Look under the TCP/IP heading on the printer settings page to ensure that the IP address, subnetmask, and gateway are what you expected.

or Ping the printer and verify that it responds. For example, at a command prompt on a network computer, type ping

followed by the new IP address (for example, 192.168.0.11):

ping 192.168.0.11

If the printer is active on the network, you will receive a reply.

Using the Reset Button

Your printer is supplied with an electric leakage detector, which prevents electric shock or fire due to electric leakage by automatically cutting circuits inside the printer.

When electric leakage is detected, the RESET button is tripped. In this case, press the RESET button to turn the printer back on. If the RESET button trips again after pressing the RESET button, contact Dell.

Check whether or not the electric leakage detector is functioning at least once a month by following the steps below:

1. Turn on the printer, and then press the TEST button.

If the RESET button is tripped and the printer is turned off, the electric leakage detector functions correctly. Press the RESET button to turn the printer back on.

If the RESET button is not tripped, contact Dell. Do not continue to use the printer if the electric leakage detector is not functioning.

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Dell Printer Configuration Web Tool

Using the Dell Printer Configuration Web Tool Setting Up Your Web Browser Page Display Format Changing the Settings of the Menu Items

NOTE: This web tool is not available unless the printer is connected to a network using a network cable or the wireless printer adapter.

One of the features of the Dell™ Printer Configuration Web Tool is E-Mail Alert Setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention. To fill out printer inventory reports requiring the asset tag number of all the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool. Just type the IP address of each printer on the network to display the asset

tag number.

The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of printing trends. If you are a network administrator, you can easily copy the printer settings to one or all printers on the network using your Web browser.

To launch the Dell Printer Configuration Web Tool, type your printer's IP address in your Web browser. If you do not know the IP address of your printer, print the printer settings page or display the TCP/IP settings page, which lists the IP address.

When Using the Operator Panel

1. Press Menu button.

2. Press

button until Report/List appears, and then press (Set) button.

3. Printer Setting is displayed. Press

(Set) button.

The printer settings page is printed.

When Using the Tool Box (for IPv4 Mode)

NOTE: When you use IPv6 Mode, use the link local address to open the Dell Printer Configuration Web Tool. (To check a link local address, see "Print and Check the Printer Settings Page".)

1. Click start® All Programs® Dell Printers® Dell 3130cn Color Laser Printer® Tool Box.

The Select Printer dialog box opens.

2. Click Dell 3130cn Color Laser PCL 6 listed in Printer Name, and then click OK.

The Tool Box opens.

3. Click the Printer Settings Report tab.

4. Select TCP/IP Settings from the list on the left side of the page.

The TCP/IP Settings page is displayed.

If the IP address shows 0.0.0.0 (the factory default), an IP address has not been assigned. To assign one for your printer, see

"Assign an IP Address".

Using the Dell Printer Configuration Web Tool

Use the Dell Printer Configuration Web Tool for:

Printer Status

Use the Printer Status menu to get immediate feedback on the printer supply status. When a print cartridge is running low, click the order supplies link on the first screen to order an additional toner cartridge.

Printer Jobs

Use the Printer Jobs menu to contain information on the Job List page and Completed Jobs page. These pages show the details of the status regarding each protocol or job.

Printer Settings

Use the Printer Settings menu to change printer settings and view the settings in the operator panel remotely.

Print Server Settings

Using the Print Server Settings menu, you can change the type of printer interface and necessary conditions for communications.

Copy Printer Settings

Use the Copy Printer Settings menu to copy the printer settings to another printer or printers on the network just by typing each printer's IP address.

NOTE: You must log in as an administrator to use this feature.

Print Volume

Use the Print Volume option to check the histories of printing, such as paper usage and types of jobs being printed, and limit which users use the color mode and the maximum number of pages they can print.

Printer Information

Use the Printer Information menu to get the information on service calls, inventory reports, or the status of current memory and engine code levels.

Tray Settings

Use the Tray Settings menu to get the information about the paper type and size for each tray.

E-Mail Alert

Use the E-Mail Alert menu to receive an e-mail when the printer needs supplies or intervention. Type your name or the key operator's name in the e-mail list box to be notified.

Set Password

Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.

NOTE: You must log in as an administrator to use this feature.

Online Help

Click Online Help to visit the Dell Support website.

Order Supplies at:

www.dell.com/supplies

Contact Dell Support at:

support.dell.com

Setting Up Your Web Browser

Ensure that you activate JavaScript in your browser before using the Dell Printer Configuration Web Tool. It is recommended that you configure the environment settings of your Web browser before using the Dell Printer Configuration Web Tool.

NOTE: The Dell Printer Configuration Web Tool pages may be displayed unreadable if the pages were configured by the language different from your web browser's.

For Internet Explorer® 6.0, Internet Explorer 7.0, Internet Explorer 8.0

Setting Up the Display Language

1. Select Internet Options from Tools on the menu bar.

2. Select Languages in the General tab.

3. Specify the display language in order of preference in the Language list.

For example:

Italian (Italy) [it-IT] Spanish (Traditional Sort) [es-ES tradnl] German (Germany) [de-DE] French (France) [fr-FR] English (United States) [en-us] Danish [da-DK]

Dutch (Netherlands) [nl-NL] Norwegian (Bokmal) [no] Swedish [sv-SE]

Setting the Printer's IP Address to Non-Proxy

1. Select Internet Options from the Tools menu.

2. Click LAN Settings under Local Area Network (LAN) Settings in the Connections tab.

3. Do either of the following: Clear the Use a proxy sever for your LAN check box under Proxy server. Click Advanced, and then specify the printer's IP address in the Do not use proxy server for addresses beginning with field under Exceptions.

After setting the language and proxy, type <http://nnn.nnn.nnn.nnn/> (the printer's IP address) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool.

For Firefox 2.0 or Later

Setting Up the Display Language

1. Select Options from the Tools menu.

2. Click Advanced.

3. Click Choose in the General tab.

4. Specify the display language in order of preference in the Languages in order of preference list.

For example:

English [en] or English/United States [en-us] Italian [it] Spanish [es] German [de] French [fr] Dutch [nl] Norwegian [no] Swedish [sv] Danish [da]

Setting the Printer's IP Address to Non-Proxy

1. Select Options from the Tools menu.

2. Click Advanced tab.

3. Click Network on the Options dialog box.

4. Click Connection® Settings.

5. Do one of the following: Select the Direct connection to the Internet check box. Select the Auto-detect proxy settings for this network check box. Select the Manual proxy configuration check box, and then enter the printer's IP address in the No Proxy for edit box.

Select the Automatic proxy configuration URL check box.

After setting the language and proxy, type <http://nnn.nnn.nnn.nnn/> (the printer's IP address) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool.

Page Display Format

The layout of the page is divided into three sections mentioned below:

Top Frame

The Top Frame is located at the top of all pages. When Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the Top Frame on every page. The following items are displayed in the Top Frame.

Dell 3130cn Color Laser Displays the printer's product name. IP Address Displays the printer's IP address. Location Displays the printer's location. The location can be changed in Basic Information on the Print Server Settings page. Contact Person Displays the name of the printer's administrator. The name can be changed in the Basic Information on the Print Server Settings page. Printer Bitmap Shows the bitmap image of the printer. The Printer Status menu appears in the Right Frame when you click the image.

Left Frame

The Left Frame is located at the left side of all pages. The menu titles displayed in the Left Frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in the Left Frame.

Printer Status Links to the Printer Status menu. Printer Jobs Links to the Printer Jobs menu. Printer Settings Links to the Printer Settings Report menu. Print Server Settings Links to the Print Server Reports menu. Copy Printer Settings Links to the Copy Printer Settings menu. Print Volume Links to the Print Volume menu Printer Information Links to the Printer Status menu. Tray Settings Links to the Tray Settings menu. E-Mail Alert Links to the Print Server Settings menu. Set Password Links to the Other Features menu. Online Help Links to the Dell Support website. Order Supplies at: Links to the Dell web page. Contact Dell Support at: Links to the Dell support page web address:

support.dell.com/

Right Frame

The Right Frame is located at the right side of all pages. The contents of the Right Frame correspond to the menu that you select in the Left Frame. For details on the items displayed in the Right Frame, see "Details of the Menu Items".

Buttons in the Right Frame

Refresh Button Receives the current printer configuration and updates the latest information in the Right Frame. Apply New Settings Button Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The old printer settings will be replaced by the new settings. Restore Settings Button Restores the old settings from before changes made. New settings will not be submitted to the printer.

Changing the Settings of the Menu Items

Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you are accessing these menus, the authentication dialog appears on the screen. Type a user name and password for the printer's administrator by following the prompts displayed in the dialog box.

The default user name is admin, and the default password is left blank (NULL). You can change only the password in the Set Password page in the Other Features menu. The user name cannot be changed. See "Set Password" for more information.

Details of the Menu Items

"Printer Status"

Printer Status"

Printer Events"

"Printer Information"

Printer Jobs"

"Job List" "

Completed Jobs"

Printer Settings"

Printer Settings Report"

Menu Settings"

Reports"

"Printer Settings"

"System Settings" "Parallel Settings" "

Network Settings"

USB Settings"

PS Settings"

"PCL Settings" "

Secure Settings"

Printer Maintenance"

Paper Density"

Adjust BTR"

"Adjust Fuser" "

Auto Registration Adjustment"

Color Registration Adjustments"

"Adjust Altitude" "

Reset Defaults"

Storage"*1

Non-Dell Toner"

"Initialize PrintMeter" "

Web Link Customization"

Print Server Settings"

Print Server Reports"

Print Server Setup Page"

NetWare Setup Page"

"E-Mail Alert Setup Page"

Print Server Settings"

Basic Information"

Port Settings"

Wireless LAN"

"TCP/IP" "

NetWare"

"SMB"

"AppleTalk"

"E-Mail Alert" "

Bonjour (mDNS)"

"SNMP"

Other Features"

Set Password"

"SSL/TLS" "

IPsec"

802.1x"*

"Reset Print Server" "Copy Printer Settings"

"Copy Printer Settings"

"Copy Printer Settings Report"

Print Volume"

"Print Volume" "

Dell ColorTrack"

"Tray Settings" *

This item is only available when the RAM disk is set to on or the optional hard disk is installed.

An optional network protocol adapter is required to display the item.

This item is only available when the optional wireless printer adapter is installed.

This item is only available when the optional wireless printer adapter is not installed.

Printer Status

Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer. The following pages are displayed in the Printer Status menu.

Printer Status

Purpose:

To check the status of the consumables and trays.

Values:

Cyan Cartridge Level Magenta Cartridge Level Yellow Cartridge Level Black Cartridge Level

Displays the percent of toner remaining in each print cartridge. When a cartridge is empty, a message appears. The text Call or Order is linked to the Dell Printer Supplies website.

Paper Trays

Status

OK Indicates that there is some paper in the tray but the quantity is unknown.

Add Paper Indicates that there is no paper in the tray. Capacity Displays the maximum capacity of the paper tray. Size Displays the size of paper in the tray.

Output Tray

Status

OK Indicates that the tray is available.

Full Indicates that the tray is not available. Capacity Displays the maximum capacity of the paper tray.

Cover Status

Closed Indicates that the cover is closed.

Open Indicates that the cover is open.

Printer Type Displays the type of the printer. Color Laser is displayed normally. Printing Speed Displays the printer's printing speed.

Printer Events

Purpose: When faults occur, such as Out of Paper or Front Cover is Open, the details of all alerts or indications of faults are displayed in the Printer Events page. Values:

Location Displays the location where the error occurred. Details Displays the details of the error.

Printer Information

Purpose: To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking Printer Information in the Left Frame.

Values:

Dell Service Tag Number Displays Dell's service tag number. Asset Tag Number Displays the printer's asset tag number. Printer Serial Number Displays the printer's serial number. Memory Capacity Displays the memory capacity.

Hard Disk

Displays information on the printer's hard disk.

Processor Speed Displays the processing speed.

Printer Revision Levels

Firmware Version Displays the revision date (revision level). Network Firmware Version Displays the revision date (revision level).

This item is only available when the optional hard disk is installed.

Printer Jobs

The Printer Jobs menu contains information on the Job List and Completed Jobs pages. These pages show the details of the status regarding each protocol or the print jobs.

Job List

Purpose: To confirm the print jobs that are being processed. Click the Refresh button to update the screen. Values:

ID Displays the job ID. Job Name Displays the file name of the job being printed. Owner Displays the job owner's name. Host Name Displays the name of the host computer. Job Status Displays the status of the job being printed. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date the print job was submitted.

Completed Jobs

Purpose: To check the completed jobs. Up to the last 22 print jobs are displayed. Click the Refresh button to update the screen. Values:

ID Displays the job ID. Job Name Displays the file name of the job. Owner Displays the job owner's name. Host Name Displays the name of the host computer. Output Result Displays the status of the job. Impression Number Displays the job's total number of pages. No. of Sheets Displays the job's total number of sheets. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date the job was submitted.

Printer Settings

Use the Printer Settings menu to display the Printer Settings Report and to configure the printer settings. The following tabbed pages are displayed at the top of the Right Frame.

Printer Settings Report

The Printer Settings Report tab includes the Menu Settings and Reports pages.

Menu Settings

Purpose:

To display the current settings of the operator panel menus.

Values:

System Settings

Power Saver Timer Mode 1 Displays the time for transition to Power Saver Mode 1. Power Saver Timer Mode 2 Displays the time for transition to Power Saver Mode 2. Control Panel Tone Displays whether to emit the tone when the operator panel input is correct. Off indicates that the tone is disabled. Invalid Key Tone Displays whether to emit the tone when the operator panel input is incorrect. Off indicates that the tone is disabled. Machine Ready Tone Displays whether to emit the tone when the printer becomes ready. Off indicates that the tone is disabled. Job Completed Tone Displays whether to emit the tone when a print job is complete. Off indicates that the tone is disabled. Fault Tone Displays whether to emit the tone when a job ends abnormally. Off indicates that the tone is disabled. Alert Tone Displays whether to emit the tone when a problem occurs. Off indicates that the tone is disabled. Out of Paper Alert Tone Displays whether to emit the tone when the printer runs out of paper. Off indicates that the tone is disabled. Low Toner Alert Tone Displays whether to emit the tone when toner or some other consumable is low. Off indicates that the tone is disabled. Base Tone Displays whether to emit the tone when the operator panel screen is returned to the default by scrolling the loop menu. Off indicates that the tone is disabled. Fault Time-Out Displays the amount of time the printer cancels for a job stops abnormally. Time-Out Displays the amount of time the printer waits for data to arrive from the computer. Panel Language Displays the language used on the operator panel screen. Auto Log Print Displays whether to automatically output a log of completed jobs. Print ID Displays where to print a user ID on the output paper. Print Text Displays whether the printer outputs PDL (Page Description Language) data, which is not supported by the printer, as text when the printer receives it. Banner Sheet Insert Position Displays where to insert a banner sheet. Banner Sheet Specify Tray Displays which input tray to use to insert a banner sheet. RAM Disk*1 Displays whether to allocate RAM for the file system for the Secure Print and Proof Print features. Substitute Tray Displays whether to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job. mm / inch Displays the measurement unit used on the operator panel screen. Odd Page 2 Sided*2 Displays how the odd last page is printed when using duplex printing.

Parallel Settings

Port Status Displays whether the parallel interface is enabled. ECP Displays the ECP communication mode of the parallel interface. Adobe Protocol Displays PostScript communication protocol for each interface.

Network Settings Adobe Protocol Displays PostScript communication protocol for each interface.

USB Settings

Port Status Displays whether the USB interface is enabled. Adobe Protocol Displays PostScript communication protocol for each interface.

PCL Settings

Paper Tray Displays the paper tray setting. Paper Size Displays the paper size setting. Custom Size - Y Displays the length of custom size paper. Custom Size - X Displays the width of custom size paper. Orientation Displays how text and graphics are oriented on the page. 2 Sided*2 Displays whether to do duplexing as the default for all print jobs. Font Displays the selected font from the list of registered fonts. Symbol Set Displays a symbol set for the specified font. Font Size Displays the font size for scalable typographic fonts. Font Pitch Displays the font pitch for scalable monospaced fonts. Form Line Displays the number of characters in a line. Quantity Displays the number of copies to print.

Image Enhancement Displays whether the Image Enhancement feature is enabled. Hex Dump Displays whether the Hex Dump feature is enabled. Draft Mode Displays whether to print in the draft mode. Line Termination Displays whether to set the line termination. Default Color Displays the color mode setting.

PS Settings

PS Error Report Displays whether the printer outputs error contents for a PostScript error. PS Job Time-Out Displays the execution time for one PostScript job. Paper Select Mode Displays the tray that is selected in the PostScript printing. Default Color Displays the color mode setting.

Secure Settings Panel Lock Set Displays whether to lock Admin Menu with a password.

Paper Density

Plain Displays the paper density of plain paper. Label Displays the paper density of labels.

Adjust BTR

Plain Displays the voltage setting of the transfer roller (from -3 to 3) for plain paper. Plain Thick Displays the voltage setting of the transfer roller (from -3 to 3) for thick plain paper. Transparency Displays the voltage setting of the transfer roller (from -3 to 3) for transparencies. Covers Displays the voltage setting of the transfer roller (from -3 to 3) for cover paper. Covers Thick Displays the voltage setting of the transfer roller (from -3 to 3) for thick cover paper. Label Displays the voltage setting of the transfer roller (from -3 to 3) for labels. Coated Displays the voltage setting of the transfer roller (from -3 to 3) for coated paper. Coated Thick Displays the voltage setting of the transfer roller (from -3 to 3) for thick coated paper. Envelope Displays the voltage setting of the transfer roller (from -3 to 3) for envelopes. Recycled Displays the voltage setting of the transfer roller (from -3 to 3) for recycled paper. JPN Coated Displays the voltage setting of the transfer roller (from -3 to 3) for Japanese coated paper. Postcard JPN Displays the voltage setting of the transfer roller (from -3 to 3) for Japanese postcards.

Adjust Fuser

Plain Displays the temperature setting of the fuser (from -2 to 2) for plain paper. Plain Thick Displays the temperature setting of the fuser (from -2 to 2) for thick plain paper. Transparency Displays the temperature setting of the fuser (from -2 to 2) for transparency. Covers Displays the temperature setting of the fuser (from -2 to 2) for cover paper. Covers Thick Displays the temperature setting of the fuser (from -2 to 2) for thick cover paper. Label Displays the temperature setting of the fuser (from -2 to 2) for labels. Coated Displays the temperature setting of the fuser (from -2 to 2) for coated paper. Coated Thick Displays the temperature setting of the fuser (from -2 to 2) for thick coated paper. Envelope Displays the temperature setting of the fuser (from -2 to 2) for envelopes. Recycled Displays the temperature setting of the fuser (from -2 to 2) for recycled paper. JPN Coated Displays the temperature setting of the fuser (from -2 to 2) for Japanese coated paper.

Postcard JPN Displays the temperature setting of the fuser (from -2 to 2) for Japanese postcards. Auto Registration Adjustment Displays whether to automatically perform color registration adjustment. Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether or not to use another manufacturer's toner cartridge.

Web Link Customization

Select Reorder URL Displays a link used for ordering consumables, which can be accessed from Order Supplies at: in the Left Frame.

Regular Displays the regular URL (

http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:.

Premier Displays the premier URL (

http://premier.dell.com) that can be linked to Order Supplies at:.

Tray Settings

Tray 1 Paper Type Displays the paper type setting of the tray 1.

Tray 1 Paper Size Displays the paper size setting of the tray 1.

Tray 1 Custom Size - Y Displays the length of custom size paper loaded in the tray 1.

Tray 1 Custom Size - X Displays the width of custom size paper loaded in the tray 1.

Tray 2 Paper Type*3 Displays the paper type setting of the tray 2.

Tray 2 Paper Size*3 Displays the paper size setting of the tray 2.

Tray 2 Custom Size - Y*3 Displays the length of custom size paper loaded in the tray 2.

Tray 2 Custom Size - X*3 Displays the width of custom size paper loaded in the tray 2.

MPF Mode Displays the paper size and type when paper is loaded in the multipurpose feeder (MPF).

Display Popup Displays a popup menu that prompts to set the paper size and type when paper is loaded in the MPF.

MPF Paper Type Displays the paper type setting of the MPF.

MPF Paper Size Displays the paper size setting of the MPF.

MPF Custom Size - Y Displays the length of custom size paper loaded in the MPF.

MPF Custom Size - X Displays the width of custom size paper loaded in the MPF.

This item is only available when the 512 MB, or higher, optional memory is installed, and also when the optional hard disk is not installed.

This item is only available when the optional duplexer is installed.

This item is only available when the optional 550 sheet feeder is installed.

Reports

Purpose:

To print various types of reports and lists.

Values:

Printer Settings Click the Start button to print the printer settings page. Panel Settings Click the Start button to print the panel settings page. PCL Fonts List Click the Start button to print the PCL (Hewlett-Packard Printer Control Language) Fonts List. PCL Macro List Click the Start button to print the PCL Macro List. Job History Click the Start button to print the Job History report. Error History Click the Start button to print the Error History report. PS Fonts List Click the Start button to print the PS Fonts List. Print Meter Click the Start button to print the Print Meter report. Color Test Page Click the Start button to print the Color Test Page.

Stored Documents

Click the Start button to print the Stored Documents list. This item is only available when the 512MB, or higher, optional memory is installed and the RAM Disk is set to on or the optional hard disk is installed.

Printer Settings

The Printer Settings tab includes System Settings, Parallel Settings, Network Settings, USB Settings, PCL Settings, PS Settings, and Panel Settings pages.

System Settings

Purpose:

To configure the basic printer settings.

Values:

Power Saver Timer Mode 1 Sets the time for transition to Power Saver Mode 1. Power Saver Timer Mode 2 Sets the time for transition to Power Saver Mode 2. Control Panel Tone Specifies whether to enable the tone that is emitted when the operator panel input is correct. Invalid Key Tone Specifies whether to enable the tone that is emitted when the operator panel input is incorrect. Machine Ready Tone Specifies whether to enable the tone that is emitted when the printer becomes ready. Job Completed Tone Specifies whether to enable the tone that is emitted when a print job is complete. Fault Tone Specifies whether to enable the tone that is emitted when a job ends abnormally. Alert Tone Specifies whether to enable the tone that is emitted when a problem occurs. Out of Paper Alert Tone Specifies whether to enable the tone that is emitted when the printer runs out of paper. Low Toner Alert Tone Specifies whether to enable the tone that is emitted when toner or some other consumable is low. Base Tone Specifies whether to enable the tone that is emitted when the operator panel screen returns to the default by scrolling the loop menu. Fault Time-Out Specifies in seconds the amount of time the printer should cancel for a job stops abnormally. The print job is cancelled if the time-out time is exceeded.

Time-Out Specifies in seconds the amount of time the printer should wait for data to arrive from the computer. The print job is cancelled if the time-out time is exceeded. Panel Language Sets the language to be used on the operator panel. Auto Log Print Specifies whether to automatically print a log of completed jobs after every 20 jobs. Print ID Specifies where to print the user ID on the output paper. Print Text Specifies whether the printer outputs PDL data, which is not supported by the printer, as text when the printer receives it. Banner Sheet Insert Position Specifies where to insert a banner sheet. Banner Sheet Specify Tray Specifies which input tray to use to insert a banner sheet.

RAM Disk

Specifies whether to allocate RAM for the file system for the Secure Print and Store Print features. This item is only available when the 512 MB, or higher, optional memory is installed, and also when the optional hard disk is not installed.

Substitute Tray Specifies whether or not to use another size paper when the paper that is loaded in the specified tray does not match the paper size settings for the current job. mm / inch Specifies the measurement unit to be used on the operator panel screen as either mm or inches.

Odd Page 2 Sided

Specifies how the odd last page is printed when using duplex printing. This item is only available when the optional duplexer is installed.

Parallel Settings

Purpose:

To configure the parallel interface.

Values:

Port Status Specifies whether to enable the parallel interface. ECP Specifies whether to enable the ECP communication mode of the parallel interface. Adobe Protocol Specifies PostScript communication protocol for each interface.

Network Settings

Purpose:

To Specify the PostScript communication protocol for this printer.

Values:

Adobe Protocol Specifies PostScript communication protocol for each interface.

USB Settings

Purpose:

To change printer settings affecting a USB port.

Values:

Port Status Specifies whether to enable the USB interface. Adobe Protocol Specifies PostScript communication protocol for each interface.

PCL Settings

Purpose:

To change the printer settings that only affect jobs using the PCL emulation printer language.

Values:

Paper Tray Specifies the input tray. Paper Size Specifies the paper size. Custom Size - Y Specifies the length of custom size paper. Custom Size - X Specifies the width of custom size paper. Orientation Specifies how text and graphics are oriented on the page.

2 Sided Sets duplexing as the default for all print jobs. This item is only available when the optional duplexer is installed. Font Specifies the font from the list of registered fonts. Symbol Set Specifies a symbol set for the specified font. Font Size Specifies the font size for scalable typographic fonts. Font Pitch Specifies the font pitch for scalable monospaced fonts. Form Line Specifies the number of characters in a line. Quantity Sets the number of copies to print. Image Enhancement Specifies whether to enable the Image Enhancement feature. Hex Dump Specifies whether to help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. Draft Mode Specifies whether to print in the draft mode. Line Termination Specifies how to handle line terminations. Default Color Specifies the print color mode to Color or Black. This setting is used for print jobs without a specified color print mode.

PS Settings

Purpose:

To change printer settings that only affect jobs using the PostScript emulation printer language.

Values:

PS Error Report Specifies whether the printer outputs error contents for a PostScript error. PS Job Time-Out Specifies the execution time for one PostScript job. Init PS Disk Erases the PS fonts stored on the optional hard disk. This item is only available when the optional hard disk is installed. Paper Select Mode Specifies the way to select the tray for the PostScript mode. Default Color Specifies the default color mode for the PostScript mode.

Secure Settings

Panel Lock Set Purpose:

To set whether to lock Admin Menu with a password, and to set or change the password.

Values:

Panel Lock Set Sets whether to lock Admin Menu with a password. New Password Sets a password that is required to access Admin Menu. Re-enter Password Enter the new password again to confirm.

NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the Left Frame and set the password.

Printer Maintenance

The Printer Maintenance tab includes Paper Density, Adjust BTR, Adjust Fuser, Auto Registration Adjustment, Color Registration Adjustments, Adjust Altitude , Reset Defaults, Non-Dell Toner, Initialize PrintMeter, Storage, and Web Link Customization pages.

Paper Density

Purpose:

To specify the paper density.

Values:

Plain Sets the density of plain paper to Light or Normal. Label Sets the density of labels to Light or Normal.

Adjust BTR

Purpose:

To specify the reference voltage settings for the transfer roller.

Values:

Plain Sets the reference voltage setting for the transfer roller for plain paper within the range of -3 to 3. Plain Thick Sets the reference voltage setting for the transfer roller for thick plain paper within the range of -3 to 3. Transparency Sets the reference voltage setting for the transfer roller for transparencies within the range of -3 to 3. Covers Sets the reference voltage setting for the transfer roller for cover paper within the range of -3 to 3. Covers Thick Sets the reference voltage setting for the transfer roller for thick cover paper within the range of -3 to 3. Label Sets the reference voltage setting for the transfer roller for labels within the range of -3 to 3. Coated Sets the reference voltage setting for the transfer roller for coated paper within the range of -3 to 3. Coated Thick Sets the reference voltage setting for the transfer roller for thick coated paper within the range of -3 to 3. Envelope Sets the reference voltage setting for the transfer roller for envelopes within the range of -3 to 3. Recycled Sets the reference voltage setting for the transfer roller for recycled paper within the range of -3 to 3. JPN Coated Sets the reference voltage setting for the transfer roller for Japanese coated paper within the range of -3 to 3. Postcard JPN Sets the reference voltage setting for the transfer roller for Japanese postcards within the range of -3 to 3.

Adjust Fuser

Purpose:

To specify the temperature settings value for the fuser.

Values:

Plain Sets the temperature settings for the fuser for plain paper within the range of -2 to 2. Plain Thick Sets the temperature settings for the fuser for thick plain paper within the range of -2 to 2. Transparency Sets the temperature settings for the fuser for transparencies within the range of -2 to 2. Covers Sets the temperature settings for the fuser for cover paper within the range of -2 to 2. Covers Thick Sets the temperature settings for the fuser for thick cover paper within the range of -2 to 2. Label Sets the temperature settings for the fuser for labels within the range of -2 to 2. Coated Sets the temperature settings for the fuser for coated paper within the range of -2 to 2. Coated Thick Sets the temperature settings for the fuser for thick coated paper within the range of -2 to 2. Envelope Sets the temperature settings for the fuser for envelopes within the range of -2 to 2. Recycled Sets the temperature settings for the fuser for recycled paper within the range of -2 to 2. JPN Coated Sets the temperature settings for the fuser for Japanese coated paper within the range of -2 to 2. Postcard JPN Sets the temperature settings for the fuser for Japanese postcards within the range of -2 to 2.

Auto Registration Adjustment

Purpose:

To specify whether to automatically perform color registration adjustment.

Color Registration Adjustments

Purpose:

To specify whether to manually perform color registration adjustment. Manual Color Registration Adjustments are required such as when the printer is initially installed and after the printer is moved.

NOTE: The Color Registration Adjustments feature can be configured when Auto Registration Adjustment is set to Off.

Values:

Auto Correct

Click Start to Automatically performs color registration correction.

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Dell 3130cn Troubleshooting

Specifications and Main Features

Frequently Asked Questions

User Manual