Dell 3015 User Manual

Dell Vostro 3015 Owner's Manual
Regulatory Model: W09B Regulatory Type: W09B003
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2014 - 04
Rev. A00
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Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have read the safety information that shipped with your computer.
A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
www.dell.com/regulatory_compliance
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To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning Off Your Computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
3. Disconnect all network cables from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Press and hold the power button while the computer is unplugged to ground the system board.
6. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Recommended Tools

The procedures in this document may require the following tools:
Small flat-blade screwdriver
Phillips screwdriver
Small plastic scribe
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Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1. Shut down the operating system:
In Windows 8:
– Using a touch-enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu and select
Settings.
b. Select the and then select Shut down
– Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click the and select Shut down.
In Windows 7:
1. Click Start .
2. Click Shut Down.
or
1. Click Start .
2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click
Shut Down..
2. Ensure that the computer and all attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
1. Replace the cover.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.
2. Connect any telephone or network cables to your computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
5. If required, verify that the computer works correctly by running the Dell Diagnostics.
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System Overview

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Figure 1. Features
1. Microphone
2. Camera
3. Camera-status light
4. Camera-privacy latch
5. Optical drive
6. On Screen Display (OSD) buttons
7. Hard-drive activity light
8. Power button/Power light
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9. Speakers
10. USB 2.0 connectors
11. Line-out connector
12. VGA-out connector
13. Power connector
14. Network connector
15. Audio connector
16. USB 2.0 connector
17. USB 3.0 connector
18. Memory card reader
Figure 2. Inside View 1
1. Memory shield
2. System board shield
3. Speaker cover
4. VESA bracket
5. Power-switch board
6. Hard Drive
7. Convertor board
8. Optical drive
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Figure 3. Inside View 2
1. Memory module
2. Coin-cell battery
3. System board
4. Heatsink
5. Display bracket
6. System fan
7. WLAN card

System Board Layout

The following image displays the system board layout of the computer.
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1. Memory-card reader
2. USB 2.0 connector
3. USB 3.0 connector
4. Coin-cell battery
5. Audio connector
6. Speaker connector
7. USB 2.0 connectors
8. line-out connector
9. VGA connector
10. Power connector
11. Network connector
12. Power-switch connector
13. Hard-drive connector
14. Optical-drive connector
15. Hard-drive/Optical-drive power connector
16. Convertor board connector
17. System-fan connector
18. WLAN card connector
19. LVDS connector
20. Camera connector
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Removing and Installing Components

This section provides detailed information on how to remove or install the components from your computer.

Removing the Stand

1. Follow the procedures in Before Working Inside Your Computer.
2. Place the computer on a flat surface, display side facing downwards.
3. Pry and remove the panel from the computer.
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4. Remove the screws that secure the stand to the computer and remove it from the computer.
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Installing the Stand

1. Align the stand on the computer, and tighten the screws to secure the stand to the computer.
2. Place and press the panel on the computer until it clicks into place.
3. Follow the procedures in After Working Inside Your Computer.

Removing the Back Cover

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Pry up along the edges to release the back cover from the computer.
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4. Remove the back cover from the computer.

Installing the Back Cover

1. Align and press the back cover, until it clicks into place.
2. Install the stand.
3. Follow the procedures in After Working Inside Your Computer.

Removing the Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Remove the back cover.
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4. Remove the screw that secures the optical drive to the computer and slide to remove it from the
computer.
5. Remove the screws that secure the optical-drive bracket, and remove it from the optical drive.

Installing the Optical Drive

1. Tighten the screws to secure the optical-drive bracket to the optical drive.
2. Insert the optical-drive into its slot.
3. Tighten the screw to secure the optical-drive to the computer.
4. Install:
a. back cover b. stand
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5. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Remove the back cover.
4. Push the hard-drive bracket to release it from its lock and lift the hard drive from one edge. Slide and
remove it to access the hard-drive cable.
5. Disconnect the hard-drive cable from the hard drive, and remove it from the computer.
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6. Pry the hard-drive bracket apart to release the hard drive. Remove the hard drive from the hard-drive
bracket.

Installing the Hard Drive

1. Insert the hard drive into the hard-drive bracket.
2. Connect the hard-drive cable to the hard drive and align the hard drive to its slot on the computer.
3. Install:
a. back cover b. stand
4. Follow the procedures in After Working Inside Your Computer.

Removing the Convertor Board

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Remove the back cover.
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4. Disconnect the cables from the convertor board. Remove the screws and lift the convertor board
from the computer.

Installing the Convertor Board

1. Tighten the screws to secure the convertor board to the computer. Connect the cables to the
convertor board.
2. Install:
a. back cover b. stand
3. Follow the procedures in After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Remove the back cover.
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4. Slide and lift the memory shield to remove it from the computer.
5. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory
module from its connector.

Installing the Memory

NOTE: Please use DIMM 2 slot if there is only one memory module available.
1. Align the notch on the memory-card with the tab in the system-board connector.
2. Press down on the memory module until the release tabs spring back to secure them in place.
3. Place the memory cage back into its place.
4. Install:
a. back cover b. stand
5. Follow the procedures in After Working Inside Your Computer.

Removing the System-Board Shield

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the stand.
3. Remove the back cover.
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4. Remove the screws that secure the system-board shield to the computer. Lift and remove the
system-board shield from the computer.

Installing the System-Board Shield

1. Align the system-board shield on the system board. Tighten the screws to secure it to the computer.
2. Install:
a. back cover b. stand
3. Follow the procedures in After Working Inside Your Computer.

Removing the Coin-Cell Battery

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the:
a. stand b. back cover c. system-board shield
3. Press the release latch away from the battery; the battery pops out from the socket.
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Installing the Coin-Cell Battery

1. Place the coin cell battery into its slot on the system board.
2. Press the coin cell battery downward until the release latch springs back into place and secures it.
3. Install:
a. system-board shield b. back cover c. stand
4. Follow the procedures in After Working Inside Your Computer.

Removing the Heatsink

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. system-board shield
3. Remove the screws that secure the heatsink to the computer. Lift and remove the heatsink from the
computer.

Installing the Heatsink

1. Align the heatsink on the system board. Tighten the screws to secure it to the computer.
2. Install:
a. system-board shield b. back cover c. stand
3. Follow the procedures in After Working Inside Your Computer.
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Removing the Speakers

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. system-board shield
3. Remove the screws that secure the speaker cover to the computer. Release the speaker cover from
the computer.
4. Remove the speaker cover from the computer.
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5. Disconnect the speaker cable from the system board and release the cable from the tabs on the
computer.
6. Remove the screws that secure the speakers to the computer. Remove the speakers from the
computer.

Installing the Speakers

1. Align the speakers on the computer. Tighten the screws to secure them to the computer.
2. Align the speaker cables through their tabs on the computer and connect the speaker cable to the
system board.
3. Align the speaker cover on the computer and tighten the screws to secure it.
4. Install:
a. system-board shield b. back cover c. stand
5. Follow the procedures in After Working Inside Your Computer.
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Removing the VESA Bracket

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover
3. Remove the screws that secure the VESA bracket to the computer and remove it from the computer.

Installing the VESA Bracket

1. Align the VESA bracket on the computer. Tighten the screws to secure it to the computer.
2. Install:
a. back cover b. stand
3. Follow the procedures in After Working Inside Your Computer.

Removing the System Fan

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. System-board shield d. VESA bracket
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3. Disconnect the system-fan cable from the system board. Remove the screws that secure the system
fan and remove it from the computer.

Installing the System Fan

1. Align the system fan with the heatsink on the computer and tighten the screws to secure it to the
computer.
2. Connect the system-fan cable to the system board.
3. Install:
a. VESA bracket b. system-board shield c. back cover d. stand
4. Follow the procedures in After Working Inside Your Computer.

Removing the Power-Switch Board

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover
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3. Peel the tape that secures the power-switch board to the computer. Lift the power-switch board to
access the cable.
4. Disconnect the power-switch cable from the power-switch board to remove it from the computer.

Installing the Power-Switch Board

1. Insert the power-switch board into its slot on the computer and fix the tape to secure it. Connect the
power-switch cable to the power-switch board.
2. Install:
a. back cover b. stand
3. Follow the procedures in After Working Inside Your Computer.
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Removing the System Board

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. memory d. VESA bracket e. system-board shield f. heatsink g. WLAN card
3. Disconnect the following from the system board:
a. camera cable b. LVDS cable c. system-fan cable d. hard-drive/optical-drive power cable e. optical-drive cable f. hard-drive cable g. convertor-board cable h. power-switch cable i. speaker cable
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4. Remove the screws that secure the system board to the computer. Lift to release the system board
and remove it from the computer.

Installing the System Board

1. Align the system board on the computer.
2. Tighten the screws to secure the system board to the computer.
3. Connect the following cables to the system board:
a. camera cable b. LVDS cable c. system fan cable d. optical-drive cable e. hard-drive cable f. hard-drive/optical-drive power cable g. convertor-board cable h. touch cable (if available) i. power-switch cable j. speaker cable
4. Install:
a. WLAN card b. heatsink c. system-board shield d. VESA bracket e. memory f. back cover g. stand
5. Follow the procedures in After Working Inside Your Computer.
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Removing the Display Bracket

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. optical drive d. hard drive e. memory f. VESA bracket g. system-board shield h. speakers i. heatsink j. system fan k. WLAN card l. convertor board m. system board
3. Release the LVDS, camera, convertor-board cables from their tabs on the display bracket.
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4. Remove the screws that secure the display bracket to the computer. Lift and remove the display
bracket from the computer.

Installing the Display Bracket

1. Align the display bracket on the computer.
2. Tighten the screws to secure the display bracket to the computer.
3. Align the LVDS, camera, convertor-board cables through their tabs on the display bracket.
4. Install:
a. system board b. convertor board c. WLAN card d. system fan e. heatsink f. speakers g. system-board shield h. VESA bracket i. memory j. hard drive k. optical drive l. back cover m. stand
5. Follow the procedures in After Working Inside Your Computer.
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Removing the Camera

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover c. optical drive d. hard drive e. memory f. VESA bracket g. system-board shield h. speakers i. heatsink j. system fan k. WLAN card l. convertor board m. system board n. display bracket
3. Remove the screws that secure the camera to the computer and release the camera from its slot to
access the camera cable.
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4. Disconnect the camera cable from the camera and remove the camera from the computer.

Installing the Camera

1. Connect the camera cable to the camera.
2. Align the camera into its slot and tighten the screws to secure it to the computer.
3. Install:
a. display bracket b. system board c. convertor board d. WLAN card e. system fan f. heatsink g. speakers h. system-board shield i. VESA bracket j. memory k. hard drive l. optical drive m. back cover n. stand
4. Follow the procedures in After Working Inside Your Computer.

Removing the Microphone

1. Follow the procedures in Before Working Inside Your Computer.
2. Remove:
a. stand b. back cover
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3.
a. Remove the screw that secures the microphone. b. Disconnect the microphone cable from the microphone. c. Remove the microphone from the computer.

Installing the Microphone

1. Connect the microphone cable to the microphone.
2. Align the microphone into its slot and tighten the screws to secure it to the computer.
3. Install:
a. back cover b. stand
4. Follow the procedures in After Working Inside Your Computer.
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4

System Setup

System Setup enables you to manage your computer hardware and specify BIOSlevel options. From the System Setup, you can:
Change the NVRAM settings after you add or remove hardware
View the system hardware configuration
Enable or disable integrated devices
Set performance and power management thresholds
Manage your computer security

Boot Sequence

Boot Sequence allows you to bypass the System Setupdefined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:
Access System Setup by pressing <F2> key
Bring up the one-time boot menu by pressing <F12> key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot-menu options are:
Removable Drive (if available)
STXXXX Drive
NOTE: XXX denotes the SATA drive number.
Optical Drive
Diagnostics
NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.
The boot sequence screen also displays the option to access the System Setup screen.

Navigation Keys

The following table displays the system setup navigation keys.
NOTE: For most of the system setup options, changes that you make are recorded but do not take effect until you re-start the system.
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Table 1. Navigation Keys
Keys Navigation
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in
the field.
Spacebar Expands or collapses a dropdown list, if applicable.
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main
screen displays a message that prompts you to save any unsaved changes and restarts the system.
<F1> Displays the System Setup help file.

Setup Utility Options

Main

The Main tab lists out the primary hardware features of the computer. The table below defines the function of each option.
System Information
BIOS Revision Displays the BIOS revision
BIOS Build Date Displays the date the BIOS was last updated
System Name Displays the computer model number
System Time Resets the time on the computer's internal clock
System Date Resets the date on the computer's internal
calendar
Service Tag Displays the Service Tag of your computer
Asset Tag Displays the asset tag of your computer
Processor Information
Processor Type Displays the type of processor
Processor ID Displays the processor ID
Processor Core Count Displays the number of cores in the processor
Processor L1 Cache Displays the processor L1 cache size
Processor L2 Cache Displays the processor L2 cache size
Memory Information
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Memory Installed Displays the total computer memory
Memory Available Displays the available memory
System Memory Speed Displays the memory speed
Memory Technology Displays the memory type
SATA Information
SATA 1 Displays the type, model number, and capacity of
the hard drive.
SATA 2 Displays the model number and capacity of the
hard drive or the device connected.

Advanced

The Advanced tab allows you to set various functions that affect the performance of the computer. The table below defines the function of each option and its default value.
Processor Configuration
Intel SpeedStep Technology Enable or disable Intel SpeedStep
Technology
Intel Virtualization Technology Enable or disable Intel
Virtualization Technology
CPU XD Support Enable or disable CPU XD
Support
Limit CPUID Value Enable or disable Limit CPUID
Value
Multi Core Support Enable or disable Multi Core
Support
USB Configuration
USB 3.0 Port Compatibility Allows you to select between
USB 2.0 and USB 3.0
Rear USB Ports Enable or disable the rear USB
ports.
Side USB Ports Enable or disable the side USB
ports.
Onboard Device Configuration
Default: Enabled
Default: Enabled
Default: Enabled
Default: Disabled
Default: Enabled
Default: USB 2.0
Default: Enabled
Default: Enabled
Onboard Audio Controller Enable or disable the onboard
audio controller
SATA Mode Allows you to select the SATA
operation mode
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Default: Enabled
Default: AHCI
Onboard LAN Controller Enable or disable the onboard
LAN controller
Default: Enabled
Onboard LAN Boot ROM Enable or disable the onboard
LAN boot ROM
AC Power Adapter Detection
Enable or disable the AC power adapter detection
Default: Disabled
Default: Enabled

Boot

The Boot tab allows you to change the boot sequence.
Numlock Key Allows you to select
Numlock power-on state
Keyboard Errors Allows you to choose
whether the keyboard­related errors are reported during boot process
USB Boot Support Enable or disable
booting from USB devices
Boot Meu Security Enable or disable the
boot menu security
Default: On
Default: Report
Default: Enabled
Default: Disabled
Load Legacy OPROM This option control
whether CSM should be loaded during POST.
Boot Mode Allows you to select the
boot mode
1st Boot Device Allows you to select the
1st boot device preference
2nd Boot Device Allows you to select the
2nd boot device preference
3rd Boot Device Allows you to select the
3rd boot device preference
4th Boot Device Allows you to select the
4th boot device preference
Default: Disabled
Default: UEFI
Default: Internal HDD Devices
Default: USB Storage Devices
Default: Internal ODD Devices
Default: USB Floppy Devices
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5th Boot Device Allows you to select the
5th boot device preference
Internal HDD Devices Default: Windows Boot
Windows Boot Manager Allows you to select this
option
Onboard NIC Device Default: UEFI Onboard
UEFI Onboard LAN IPv4 Allows you to select this
option
UEFI Onboard LAN IPv6 Allows you to select this
option
Default: Onboard NIC Devices
Manager
LAN IPv4
Clear Invalid Boot Option Enable or disable clear
invalid boot option
Secure Boot Enable or disable the
secure boot
Secure Boot Mode Allows you to select the
between standard and custom modes
Default: Disabled
Default: Enabled
Default: Standard

Power

The Power tab allows you to configure auto power modes.
Wake Up by Integrated LAN/WLAN
AC Recovery Allows you to select the power state
Auto Wake on S5 Enable or disable auto wake on S5 Default: Disabled
Enable or disable wake on PME Default: Disabled
Default: Power Off of the computer after an AC power loss

Security

The Security tab displays the security status and allows you to manage the security features of the computer.
Admin Password Specifies whether an admin password has been
assigned. (Default: Not installed)
System Password Specifies whether a system password has been
assigned. (Default: Not installed)
Set Admin Password Allows you to set an admin password
Set System Password Allows you to set a system password.
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HDD Password Setting Allows you to select the hard drive that you wish to
password protect
Password Change Allows you to restrict any change in password
(Default: Permitted)
Password Bypass Allows you to set or disable the password bypass
(Default: Disabled)
HDD Protection Enable or disable HDD protection

Exit

This section allows you to save, discard and load default settings before exiting from Setup Utility.

Updating the BIOS

It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1. Re-start the computer.
2. Go to dell.com/support.
3. Enter the Service Tag or Express Service Code and click Submit.
NOTE: To locate the Service Tag, click Where is my Service Tag?
NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen.
4. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
5. Choose the Product Type from the list.
6. Select your computer model and the Product Support page of your computer appears.
7. Click Get drivers and click View All Drivers.
The Drivers and Downloads page opens.
8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
9. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze
System for Updates and follow the instructions on the screen.
10. Select your preferred download method in the Please select your download method below window; click Download File.
The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.

System and Setup Password

You can create a system password and a setup password to secure your computer.
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Password Type Description
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of
your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.

Assigning a System Password and Setup Password

You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked. If the Password Status is Locked, you cannot change the System Password.
NOTE: If the password jumper is disabled, the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer.
To enter a system setup, press <F2> immediately after a power-on or re-boot.
1. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen appears.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
Re-enter the system password when prompted.
4. Type the system password that you entered earlier and click OK.
5. Select Setup Password, type your system password and press <Enter> or <Tab>.
A message prompts you to re-type the setup password.
6. Type the setup password that you entered earlier and click OK.
7. Press <Esc> and a message prompts you to save the changes.
8. Press <Y> to save the changes.
The computer reboots.

Deleting or Changing an Existing System and/or Setup Password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the
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Password Status is Locked.
To enter the System Setup, press <F2> immediately after a power-on or reboot.
1. In the System BIOS or System Setup screen, select System Security and press <Enter>. The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
4. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted.
5. Press <Esc> and a message prompts you to save the changes.
6. Press <Y> to save the changes and exit from the System Setup.
The computer reboots.
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Technical Specifications

NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Table 2. System Information
Feature Specification
Processor type
Total cache Up to 2 MB cache depending on processor type
Table 3. Memory
Feature Specification
Type up to 1333 DDR3L
Connectors one DIMM slot
Capacity 2 GB, 4 GB, and 8 GB
Intel Celeron J1900
Intel Celeron J1800
Intel Pentium J2900
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Minimum Memory 2 GB
Maximum Memory 8 GB
Table 4. Video
Feature Specification
Video Controller:
Integrated Integrated Intel HD Graphics
Discrete NVIDIA GeForce 820M 1 GB DDR3
Video Memory
Integrated shared memory
Discrete 1 GB
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Table 5. Audio
Feature Specification
Controller ALC3661-CG (Realtek)
Speaker single 4-ohms, 2.5 W AVG speakers
Internal speaker amplifier up to 3 W per channel
Internal microphone support single digital microphone (optional)
Table 6. Communications
Feature Specification
Network adapter Intel 10/100/1000 Mbps Ethernet LAN
Wireless half mini-card (Wi-Fi b/g/n supporting Wi-Fi display)
(optional)
Table 7. Displays
Feature Specification
Type 19.5 inch HD+ WLED
Maximum resolution 1600 x 900
Refresh rate 60 Hz
Brightness Brightness up/down buttons
Operating angle 178 horizontal / 178 vertical
Pixel pitch 0.2652 mm
Controls on-screen controls
Dimensions:
Height 249.08 mm (9.81 inches)
Width 442.80 mm (17.43 inches)
Diagonal 508.00 mm (20.00 inches)
Table 8. Drives
Feature Specification
Hard drive one 2.5-inch SATA drive
Optical drive (optional) one DVD-ROM, DVD+/- RW
Table 9. Ports and Connectors
Feature Specification
Audio one audio combo connector
Network adapter one RJ-45 connector
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Feature Specification
USB 2.0 three
USB 3.0 one
Media card reader one 4-in-1 slot
Table 10. Power Adapter
Feature Specification
Type:
with UMA graphics 65 W
with discrete graphics 90 W
Frequency 50 Hz — 60 Hz
Voltage 100 VAC — 240 VAC
Input current
Maximum 1.5 A
Maximum 0.8 A
Adapter Physical Dimensions:
Height 32.00 mm (1.26 inches)
Width 52.00 mm (2.05 inches)
Depth 128.00 mm (5.04 inches)
Coin-cell battery 3 V CR2032 lithium coin cell
Table 11. Camera (optional)
Feature Specification
Image resolution 2.0 Megapixel
Video resolution HD / 720P / 0.92 Megapixels (1280 x 720 pixels)
Diagonal viewing angle 66.2 degrees
Table 12. Stand
Feature Specification
Tilt –5 degrees to 30 degrees
Table 13. Physical Dimensions
Feature Without Stand With Stand
Width 489.92 mm (19.29
489.92 mm (19.29 inches)
inches)
Height 328.84 mm (12.95
385.58 mm (15.18 inches)
inches)
Depth:
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Feature Without Stand With Stand
non-touch 67.62 mm (2.66 inches) 204.58 mm (8.05 inches)
touch 66.72 mm (2.63 inches) 204.97 mm (8.07 inches)
Weight:
non-touch 4.18 kg to 4.37 kg (9.21
5.68 kg to 5.87 kg ( 12.52 lb to 12.94 lb)
lb to 9.63 lb)
touch 4.87 kg to 5.06 kg (10.74
6.37 kg to 6.56 kg (14.04 lb to 14.46 lb)
lb to 11.15 lb)
NOTE: The weight of your computer may vary depending on the configuration ordered and the manufacturing variability. The above weight is without an optical disk drive.
Table 14. Controls and Lights
Feature Specification
Power button light White light — Solid white light indicates power-on state;
blinking white light indicates sleep state of the computer.
Hard Drive activity light White light — Blinking white light indicates that the
computer is reading data from or writing data to the hard drive.
Camera LED White light — solid while light indicates that the camera is
on.
Back panel:
Link integrity light on integrated network adapter :
Green — a good 10 Mbps connection exists between the network and the computer.
Green— a good 100 Mbps connection exists between the network and the computer.
Orange — a good 1000 Mbps connection exists between the network and the computer.
Off (no light) — the computer is not detecting a physical connection to the network.
Network activity light on integrated network adapter
Yellow light — A blinking yellow light indicates that network activity is present.
Power supply diagnostic light Green light — The power supply is turned on and is
functional. The power cable must be connected to the power connector (at the back of the computer) and the electrical outlet.
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Table 15. Environmental
Feature Specification
Temperature range:
Operating 5 °C to 35 °C (41 °F to 95 °F)
Storage –40 °C to 65 °C (–40 °F to 149 °F)
Relative humidity (maximum):
Operating 10% to 90% (non-condensing)
Storage 10% to 95% (non-condensing)
Maximum vibration:
Operating 0.66 GRMS
Storage 1.30 GRMS
Maximum shock:
Operating 110 G
Storage 160 G
Altitude:
Operating –15.2 m to 3048 m (–50 to 10,000 ft)
Storage –15.20 m to 10,668 m (–50 ft to 35,000 ft)
Airborne contaminant level G2 or lower as defined by ANSI/ISA-S71.04-1985
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6

Contacting Dell

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
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