Dell 0JV10 Getting Started Guide
Dell EMC PowerEdge R640
Installation and Service Manual
Regulatory Model: E39S Series
Regulatory Type: E39S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other
trademarks may be trademarks of their respective owners.
2017 - 07
Rev. A00
Contents
1 PowerEdge R640 system overview................................................................................................................ 8
Supported congurations for PowerEdge R640............................................................................................................8
Front view of the system.................................................................................................................................................10
Left control panel view............................................................................................................................................... 11
Right control panel view............................................................................................................................................ 14
Back view of the system................................................................................................................................................. 16
NIC indicator codes.................................................................................................................................................... 17
Power supply unit indicator codes............................................................................................................................18
Hard drive indicator codes..............................................................................................................................................20
LCD panel.......................................................................................................................................................................... 21
Viewing Home screen.................................................................................................................................................21
Setup menu................................................................................................................................................................ 22
View menu.................................................................................................................................................................. 22
Locating Service Tag of your system.............................................................................................................................22
2 Documentation resources............................................................................................................................ 24
3 Technical specications............................................................................................................................... 26
System dimensions.......................................................................................................................................................... 27
Chassis weight................................................................................................................................................................. 28
Processor specications................................................................................................................................................. 28
PSU specications...........................................................................................................................................................28
System battery specications........................................................................................................................................ 28
Expansion bus specications..........................................................................................................................................29
Memory specications.................................................................................................................................................... 29
Storage controller specications....................................................................................................................................29
Hard drive specications.................................................................................................................................................29
Hard drives..................................................................................................................................................................29
Optical drive................................................................................................................................................................30
Ports and connectors specications............................................................................................................................. 30
USB ports................................................................................................................................................................... 30
NIC ports......................................................................................................................................................................31
Serial port.....................................................................................................................................................................31
VGA ports....................................................................................................................................................................31
IDSDM/vFlash card................................................................................................................................................... 32
Environmental specications.......................................................................................................................................... 32
Standard operating temperature..............................................................................................................................33
Expanded operating temperature............................................................................................................................ 34
Particulate and gaseous contamination specications..........................................................................................36
4 Initial system setup and conguration..........................................................................................................38
Setting up your system................................................................................................................................................... 38
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iDRAC conguration........................................................................................................................................................38
Options to set up iDRAC IP address........................................................................................................................38
Log in to iDRAC..........................................................................................................................................................39
Options to install the operating system.........................................................................................................................39
Methods to download rmware and drivers...........................................................................................................39
Downloading drivers and rmware.......................................................................................................................... 40
5 Pre-operating system management applications.......................................................................................... 41
Options to manage the pre-operating system applications.........................................................................................41
System Setup....................................................................................................................................................................41
Viewing System Setup.............................................................................................................................................. 42
System Setup details.................................................................................................................................................42
System BIOS...............................................................................................................................................................43
iDRAC Settings utility................................................................................................................................................62
Device Settings..........................................................................................................................................................63
Dell Lifecycle Controller...................................................................................................................................................63
Embedded system management............................................................................................................................. 63
Boot Manager...................................................................................................................................................................63
Viewing Boot Manager..............................................................................................................................................63
Boot Manager main menu........................................................................................................................................ 64
One-shot BIOS boot menu.......................................................................................................................................64
System Utilities...........................................................................................................................................................64
PXE boot...........................................................................................................................................................................64
6 Installing and removing system components................................................................................................65
Safety instructions...........................................................................................................................................................65
Before working inside your system................................................................................................................................65
After working inside your system...................................................................................................................................65
Recommended tools........................................................................................................................................................66
Front bezel (optional)......................................................................................................................................................66
Removing the optional front bezel...........................................................................................................................66
Installing the optional front bezel............................................................................................................................. 67
System cover....................................................................................................................................................................68
Removing the system cover.....................................................................................................................................68
Installing the system cover.......................................................................................................................................69
Backplane cover...............................................................................................................................................................70
Removing the backplane cover................................................................................................................................70
Installing the backplane cover...................................................................................................................................71
Inside the system............................................................................................................................................................. 72
Air shroud..........................................................................................................................................................................75
Removing the air shroud...........................................................................................................................................75
Installing the air shroud..............................................................................................................................................76
Cooling fans...................................................................................................................................................................... 77
Removing a cooling fan............................................................................................................................................. 77
Installing a cooling fan................................................................................................................................................78
System memory............................................................................................................................................................... 79
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General memory module installation guidelines.......................................................................................................81
NVDIMM-N memory module installation guidelines ..............................................................................................81
Mode-specic guidelines...........................................................................................................................................83
Removing a memory module....................................................................................................................................84
Installing a memory module...................................................................................................................................... 85
NVDIMM-N battery.........................................................................................................................................................86
Removing the NVDIMM-N battery......................................................................................................................... 86
Installing the NVDIMM-N battery............................................................................................................................87
Processors and heat sinks.............................................................................................................................................. 88
Removing a processor and heat sink module.........................................................................................................88
Removing the processor from the processor and heat sink module...................................................................89
Installing the processor into a processor and heat sink module............................................................................91
Installing a processor and heat sink module........................................................................................................... 93
Expansion cards and expansion card risers.................................................................................................................. 94
Expansion bus specications....................................................................................................................................94
Removing an expansion card riser..........................................................................................................................100
Installing an expansion card riser............................................................................................................................102
Removing an expansion card from the expansion card riser.............................................................................. 105
Installing an expansion card into expansion card riser......................................................................................... 108
IDSDM/vFlash card (optional)........................................................................................................................................111
Removing the micro SD card....................................................................................................................................111
Installing the micro SD card..................................................................................................................................... 112
Removing the optional IDSDM/vFlash card...........................................................................................................112
Installing the optional IDSDM/vFlash card.............................................................................................................113
Network daughter card.................................................................................................................................................. 114
Removing the network daughter card....................................................................................................................114
Installing the network daughter card......................................................................................................................115
Integrated storage controller card.................................................................................................................................116
Removing the integrated storage controller card..................................................................................................116
Installing the integrated storage controller card....................................................................................................118
Hard drives.......................................................................................................................................................................119
Removing a hard drive blank....................................................................................................................................119
Installing a hard drive blank..................................................................................................................................... 120
Removing a hard drive..............................................................................................................................................121
Installing a hard drive................................................................................................................................................122
Removing the hard drive from the hard drive carrier...........................................................................................123
Installing a hard drive into the hard drive carrier...................................................................................................123
Hard drive backplane......................................................................................................................................................124
Removing the hard drive backplane ......................................................................................................................124
Installing the hard drive backplane ........................................................................................................................126
Removing the 2.5 inch hard drive backplane (rear)............................................................................................. 127
Installing the 2.5 inch hard drive backplane (rear)............................................................................................... 128
Cable routing.............................................................................................................................................................130
Hard drive cage (rear)....................................................................................................................................................134
Removing the rear hard drive cage........................................................................................................................134
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Installing the rear hard drive cage.......................................................................................................................... 135
System battery............................................................................................................................................................... 136
Replacing the system battery................................................................................................................................. 136
USB module.....................................................................................................................................................................137
Removing the USB module..................................................................................................................................... 137
Installing the USB module........................................................................................................................................138
Internal USB memory key (optional)............................................................................................................................139
Replacing optional internal USB memory key....................................................................................................... 140
Optical drive (optional).................................................................................................................................................. 140
Removing the optical drive......................................................................................................................................140
Installing the optical drive.........................................................................................................................................141
Power supply units......................................................................................................................................................... 142
Hot spare feature......................................................................................................................................................142
Removing a power supply unit blank......................................................................................................................142
Installing a power supply unit blank........................................................................................................................143
Removing a power supply unit................................................................................................................................143
Installing a power supply unit.................................................................................................................................. 144
Wiring instructions for a DC power supply unit....................................................................................................145
System board..................................................................................................................................................................147
Removing the system board....................................................................................................................................147
Installing the system board......................................................................................................................................148
Trusted Platform Module...............................................................................................................................................150
Replacing the Trusted Platform Module.................................................................................................................151
Initializing TPM for BitLocker users........................................................................................................................ 151
Initializing the TPM 1.2 for TXT users....................................................................................................................152
Control panel...................................................................................................................................................................152
Removing the left control panel............................................................................................................................. 152
Installing the left control panel................................................................................................................................153
Removing the right control panel........................................................................................................................... 154
Installing the right control panel............................................................................................................................. 155
7 Using system diagnostics............................................................................................................................157
Dell Embedded System Diagnostics.............................................................................................................................157
Running the Embedded System Diagnostics from Boot Manager.....................................................................157
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.............................................. 157
System diagnostic controls..................................................................................................................................... 158
8 Jumpers and connectors ........................................................................................................................... 159
System board jumper settings...................................................................................................................................... 159
System board jumpers and connectors.......................................................................................................................160
Disabling forgotten password........................................................................................................................................ 161
9 Getting help............................................................................................................................................... 163
Receiving automated support with SupportAssist ....................................................................................................163
Contacting Dell............................................................................................................................................................... 163
Documentation feedback.............................................................................................................................................. 164
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Accessing system information by using QRL..............................................................................................................164
Quick Resource Locator for R640..........................................................................................................................164
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PowerEdge R640 system overview
The PowerEdge R640 is a 1U rack server that supports up to:
• Two Intel Xeon Processor Scalable Family processors
• 8 x 2.5 inch hard drives or 4 x 3.5 inch hard drives on the front panel, or 10 x 2.5 inch hard drives on the front panel with optional
support for 2 X 2.5 inch hard drives on the back panel
• 24 DIMM slots
• Two AC or DC redundant power supply units
Topics:
• Supported congurations for PowerEdge R640
• Front view of the system
• Back view of the system
• Hard drive indicator codes
• LCD panel
• Locating Service Tag of your system
1
Supported congurations for PowerEdge R640
The PowerEdge R640 system supports the following congurations:
8 Dell EMC PowerEdge R640 Installation and Service Manual
PowerEdge R640 system overview
Figure 1. Supported congurations for PowerEdge R640
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PowerEdge R640 system overview
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Front view of the system
The front view displays the features available on the front of the system.
Figure 2. Front view of 8 x 2.5 inch hard drive system
Figure 3. Front view of 4 x 3.5 inch hard drive system
Figure 4. Front view of 10 x 2.5 inch hard drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Left control panel N/A
2 Optical drive (optional) N/A One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
Contains the system health and system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only on
certain congurations.
• Status LED: Enables you to identify any failed hardware
components. There are up to ve status LEDs and an overall
system health LED (Chassis health and system ID) bar. For more
information, see the Status LED indicators section.
• Quick Sync 2 (wireless): Indicates a Quick Sync enabled system.
The Quick Sync feature is optional. This feature allows
management of the system by using mobile devices. This feature
aggregates hardware or rmware inventory and various system
level diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User’s Guide at
Dell.com/idracmanuals.
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PowerEdge R640 system overview
Item Ports, panels, and slots Icon Description
NOTE: DVD devices are data only.
3 USB port (optional)
4 VGA port
5 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port, and
6 Hard drive slots N/A
The USB port is USB 3.0 compliant.
Enables you to connect a display device to the system. For more
information, see the Technical specications section.
the iDRAC Direct status LED.
Enable you to install hard drives that are supported on your system.
For more information about hard drives, see the Technical
specications section.
Left control panel view
Figure 5. Left control panel with optional iDRAC Quick Sync 2.0 indicator
Table 2. Left control panel
Item Indicator or button Icon Description
1 Status LED indicators N/A
2 System health and system
ID indicator
3 iDRAC Quick Sync 2
wireless indicator (optional)
Indicate the status of the system. For more information, see the
Status LED indicators section.
Indicates the system health. For more information, see the System
health and system ID indicator codes section.
Indicates if the iDRAC Quick Sync 2 wireless option is activated. The
Quick Sync 2 feature allows management of the system using mobile
devices. This feature aggregates hardware/rmware inventory and
various system level diagnostic/error information that can be used in
troubleshooting the system. You can access system inventory, Dell
Lifecycle Controller logs or system logs, system health status, and
also congure iDRAC, BIOS, and networking parameters. You can also
launch the virtual Keyboard, Video, and Mouse (KVM) viewer and
virtual Kernel based Virtual Machine (KVM), on a supported mobile
device. For more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals.
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PowerEdge R640 system overview
Status LED indicators
NOTE: The status LED indicators are always o and only turns on to a solid amber if any error
occurs.
Table 3. Status LED indicators and descriptions
Icon Description Condition Corrective action
Drive indicator The indicator turns solid amber if
there is a drive error.
Temperature
indicator
Electrical indicator The indicator turns solid amber if the
Memory indicator The indicator turns solid amber if a
The indicator turns solid amber if the
system experiences a thermal error
(for example, the ambient
temperature is out of range or there is
a fan failure).
system experiences an electrical error
(for example, voltage out of range, or
a failed power supply unit (PSU) or
voltage regulator).
memory error occurs.
• Check the System Event Log to determine if the drive
has an error.
• Run the appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics (ePSA).
• If the drives are congured in a RAID array, restart the
system, and enter the host adapter conguration
utility program.
Ensure that none of the following conditions exist:
• A cooling fan has been removed or has failed.
• System cover, air shroud, memory module blank, or
back ller bracket is removed.
• Ambient temperature is too high.
• External airow is obstructed.
If the problem persists, see the Getting help section.
Check the System Event Log or system messages for the
specic issue. If it is due to a problem with the PSU,
check the LED on the PSU. Reseat the PSU. If the
problem persists, see the Getting help section.
Check the System Event Log or system messages for the
location of the failed memory. Reseat the memory
module. If the problem persists, see the Getting help
section.
PCIe indicator The indicator turns solid amber if a
PCIe card experiences an error.
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PowerEdge R640 system overview
Restart the system. Update any required drivers for the
PCIe card. Reinstall the card. If the problem persists, see
the Getting help section.
NOTE: For more information about the
supported PCIe cards, see the Expansion card
installation guidelines section.
System health and system ID indicator codes
The system health and system ID indicator is located on the left control panel of your system.
Figure 6. System health and system ID indicators
Table 4. System health and system ID indicator codes
System health and system ID indicator code Condition
Solid blue Indicates that the system is turned on, system is healthy, and system
ID mode is not active. Press the system health and system ID button
to switch to system ID mode.
Blinking blue Indicates that the system ID mode is active. Press the system health
and system ID button to switch to system health mode.
Solid amber Indicates that the system is in fail-safe mode. If the problem persists,
see the Getting help section.
Blinking amber Indicates that the system is experiencing a fault. Check the System
Event Log or the LCD panel, if available on the bezel, for specic error
message. For more information about error messages, see the Dell
Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
iDRAC Quick Sync 2 indicator codes
iDRAC Quick Sync 2 module (optional) is located on the left control panel of your system.
Figure 7. iDRAC Quick Sync 2 indicators
Table 5. iDRAC Quick Sync 2 indicators and descriptions
iDRAC Quick Sync 2 indicator
code
O (default state) Indicates that the iDRAC Quick Sync 2
Solid white Indicates that iDRAC Quick Sync 2 is ready
Condition Corrective action
If the LED fails to turn on, reseat the left control panel
feature is turned o. Press the iDRAC Quick
Sync 2 button to turn on the iDRAC Quick
Sync 2 feature.
to communicate. Press the iDRAC Quick
Sync 2 button to turn o.
ex cable and check again. If the problem persists,
see the Getting help section.
If the LED fails to turn o, restart the system. If the
problem persists, see the Getting help section.
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iDRAC Quick Sync 2 indicator
code
Blinks white rapidly Indicates data transfer activity. If the indicator continues to blink indenitely, see the
Condition Corrective action
Getting help section.
Blinks white slowly Indicates that rmware update is in
progress.
Blinks white ve times rapidly and
then turns o
Solid amber Indicates that the system is in fail-safe
Blinking amber Indicates that the iDRAC Quick Sync 2
Indicates that the iDRAC Quick Sync 2
feature is disabled.
mode.
hardware is not responding properly.
Right control panel view
If the indicator continues to blink indenitely, see the
Getting help section.
Check if iDRAC Quick Sync 2 feature is congured to
be disabled by iDRAC. If the problem persists, see the
Getting help section. For more information, see
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals or Dell
OpenManage Server Administrator User’s Guide at
Dell.com/openmanagemanuals.
Restart the system. If the problem persists, see the
Getting help section.
Restart the system. If the problem persists, see the
Getting help section.
Figure 8. Right control panel
Table 6. Right control panel
Item Indicator or button Icon Description
1 Power button
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PowerEdge R640 system overview
Indicates if the system is turned
on or o. Press the power
button to manually turn on or o
the system.
Item Indicator or button Icon Description
NOTE: Press the power
button to gracefully shut
down an ACPI-compliant
operating system.
2 USB port
3 iDRAC Direct LED N/A The iDRAC Direct LED indicator
4 iDRAC Direct port
The USB ports are 4-pin, 2.0compliant. These ports enable
you to connect USB devices to
the system.
lights up to indicate that the
iDRAC Direct port is actively
connected to a device. For more
information, see the iDRAC
Direct LED indicator codes
section.
The iDRAC Direct port is micro
USB 2.0-compliant. This port
enables you to access the iDRAC
Direct features. For more
information, see the iDRAC
User’s Guide at Dell.com/
idracmanuals.
iDRAC Direct LED indicator codes
The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
You can congure iDRAC Direct by using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet. The
following table describes iDRAC Direct activity when the iDRAC Direct port is active:
Table 7. iDRAC Direct LED indicator codes
iDRAC Direct LED
indicator code
Solid green for two seconds Indicates that the laptop or tablet is connected.
Flashing green (on for two
seconds and o for two
seconds)
Turns o Indicates that the laptop or tablet is unplugged.
Condition
Indicates that the laptop or tablet connected is recognized.
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PowerEdge R640 system overview
Back view of the system
The back view displays the features available on the back of the system.
Figure 9. Back view of 2 x 2.5 inch hard drives with 1 PCIe expansion slot
Figure 10. Back view of system with 3 PCIe expansion slots
Figure 11. Back view of system with 2 PCIe expansion slots
Table 8. 2 X 2.5 inch hard drive system with 1 PCIe expansion slot
Item Ports, panels, or slots Icon Description
1 PCIe expansion card slot(s) N/A
2 Hard drive slots N/A
3 Power supply unit (2) N/A For more information about the PSU congurations, see the Technical
4 NIC port (4)
5 USB 3.0 port
The expansion slot(s) enable you to connect PCI Express expansion
cards. For more information on the expansion cards that are supported
on your system, see the Expansion card guidelines.
Enable you to install hard drives that are supported on your system. For
more information about hard drives, see the Technical specications
section.
Specications section
The NIC ports that are integrated on the network daughter card (NDC)
provide network connectivity. For more information about the supported
congurations, see the Technical specications section.
The USB ports are 9-pin and 3.0-compliant. These ports enable you to
connect USB devices to the system.
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PowerEdge R640 system overview
Item Ports, panels, or slots Icon Description
6 VGA port
Enables you to connect a display device to the system. For more
information, see the Technical specications section.
7 Serial port
8 iDRAC9 Enterprise port
9 CMA power port N/A The Cable Management Arm (CMA) power port enables you to connect
10 System identication button
Enables you to connect a serial device to the system. For more
information, see the Technical specications section.
Enables you to remotely access iDRAC. For more information, see the
iDRAC User’s Guide at Dell.com/idracmanuals.
to the CMA.
The System Identication (ID) button is available on the front and back of
the systems. Press the button to identify a system in a rack by turning on
the system ID button. You can also use the system ID button to reset
iDRAC and to access BIOS using the step through mode.
NIC indicator codes
Each NIC on the back panel has indicators that provide information about the activity and link status. The activity LED indicator indicates if
data is owing through the NIC, and the link LED indicator indicates the speed of the connected network.
Figure 12. NIC indicator codes
1
link LED indicator 2 activity LED indicator
Table 9. NIC indicator codes
Status Condition
Link and activity indicators are o The NIC is not connected to the network.
Link indicator is green and activity indicator is blinking green The NIC is connected to a valid network at its maximum port speed and
data is being sent or received.
Link indicator is amber and activity indicator is blinking
green
Link indicator is green and activity indicator is o The NIC is connected to a valid network at its maximum port speed and
Link indicator is amber and activity indicator is o The NIC is connected to a valid network at less than its maximum port
Link indicator is blinking green and activity is o NIC identify is enabled through the NIC conguration utility.
The NIC is connected to a valid network at less than its maximum port
speed and data is being sent or received.
data is not being sent or received.
speed and data is not being sent or received.
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Power supply unit indicator codes
AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as
an indicator. The indicator shows whether power is present or a power fault has occurred.
Figure 13. AC PSU status indicator
1 AC PSU status indicator/handle
Table 10. AC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When the rmware of the PSU is being updated, the PSU handle blinks green.
CAUTION: Do not disconnect the power cord or unplug the PSU when updating rmware. If
rmware update is interrupted, the PSUs do not function.
Blinking green and turns o When hot-plugging a PSU, the PSU handle blinks green ve times at a rate of 4 Hz and turns o. This
indicates a PSU mismatch with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations of
PowerEdge servers is not supported, even if the PSUs have the same power rating. This results
in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking indicator.
Swapping the PSU to make a matched pair can result in an error condition and unexpected
system shutdown. To change from a high output conguration to a low output conguration or
vice versa, you must turn o the system.
CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium
PSUs, which support only 240 V. When two identical PSUs receive dierent input voltages, they
can output dierent wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and have the same maximum
output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
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Figure 14. DC PSU status indicator
1 DC PSU status indicator
Table 11. DC PSU status indicator codes
Power indicator codes Condition
Green A valid power source is connected to the PSU and the PSU is operational.
Blinking amber Indicates a problem with the PSU.
Not illuminated Power is not connected to the PSU.
Blinking green When hot-plugging a PSU, the PSU indicator blinks green. This indicates that there is a PSU mismatch
with respect to eciency, feature set, health status, or supported voltage.
CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for
example, Extended Power Performance (EPP) label. Mixing PSUs from previous generations
of PowerEdge servers is not supported, even if the PSUs have the same power rating. This
results in a PSU mismatch condition or failure to turn the system on.
CAUTION: When correcting a PSU mismatch, replace only the PSU with the blinking
indicator. Swapping the PSU to make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High Output conguration to a Low Output
conguration or vice versa, you must turn o the system.
CAUTION: If two PSUs are used, they must be of the same type and have the same
maximum output power.
CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.
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19
Hard drive indicator codes
Each hard drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status
of the hard drive. The activity LED indicator indicates whether the hard drive is currently in use or not. The status LED indicator indicates
the power condition of the drive.
Figure 15. Hard drive indicators
1
hard drive activity LED indicator 2 hard drive status LED indicator
3 hard drive
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status LED indicator does not turn on.
Table 12. Hard drive indicator codes
Hard drive status indicator code Condition
Flashes green twice per second Identifying drive or preparing for removal.
O Drive ready for removal.
NOTE: The drive status indicator remains o until all drives are
initialized after the system is turned on. Drives are not ready
for removal during this time.
Flashes green, amber, and then turns o Predicted drive failure.
Flashes amber four times per second Drive failed.
Flashes green slowly Drive rebuilding.
Solid green Drive online.
Flashes green for three seconds, amber for three seconds, and
then turns o after six seconds
Rebuild stopped.
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PowerEdge R640 system overview
LCD panel
The LCD panel provides system information, status, and error messages to indicate if the system is functioning correctly or requires
attention. The LCD panel can be used to congure or view the system’s iDRAC IP address. For more information about error messages, see
the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
The LCD panel is available only on the optional LCD bezel. The optional LCD bezel is hot pluggable.
The statuses and conditions of the LCD panel are outlined here:
• The LCD backlight is white during normal operating conditions.
• When the system needs attention, the LCD backlight turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether
the system is turned on or o.
• When the system turns o and there are no errors, LCD enters the standby mode after ve minutes of inactivity. Press any button on
the LCD to turn it on.
• If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
• The LCD backlight remains o if LCD messaging is turned o using the iDRAC utility, the LCD panel, or other tools.
Figure 16. LCD panel features
Table 13. LCD panel features
Item Button or display Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the cursor.
3 Right Moves the cursor forward in one-step increments.
During message scrolling:
• Press and hold the right button to increase scrolling speed.
• Release the button to stop.
NOTE: The display stops scrolling when the button is released. After 45
seconds of inactivity, the display starts scrolling.
4 LCD display Displays system information, status, and error messages or iDRAC IP address.
Viewing Home screen
The Home screen displays user-congurable information about the system. This screen is displayed during normal system operation when
there are no status messages or errors. When the system turns o and there are no errors, LCD enters the standby mode after ve
minutes of inactivity. Press any button on the LCD to turn it on.
1 To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2 To navigate to the Home screen from another menu, complete the following steps:
Dell EMC PowerEdge R640 Installation and Service Manual
21
PowerEdge R640 system overview
a Press and hold the navigation button till the up arrow is displayed.
b Navigate to the Home icon using the up arrow .
c Select the Home icon.
d On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must conrm the option before proceeding to the next
action.
Option Description
iDRAC Select DHCP or Static IP to congure the network mode. If Static IP is selected, the available elds are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This enables you
to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplied user-friendly description. For more information about
error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >
OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the options and
option items that can be set as the default on the Home screen.
View menu
NOTE
: When you select an option in the View menu, you must conrm the option before proceeding to the next
action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP,
and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be congured in the Set
home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be congured in the Set
home submenu of the Setup menu.
Locating Service Tag of your system
You can identify your system using the unique Express Service Code and Service Tag. Pull out the information tag in front of the system to
view the Express Service Code and Service Tag. Alternatively, the information may be on a sticker on the chassis of the system. The mini
Enterprise Service Tag (EST) is found on the back of the system. This information is used by Dell to route support calls to the appropriate
personnel.
22
Dell EMC PowerEdge R640 Installation and Service Manual
PowerEdge R640 system overview
Figure 17. Locating Service Tag of your system
1 information tag (top view) 2 information tag (back view)
3 OpenManage Mobile (OMM) label 4 iDRAC MAC address and iDRAC secure password label
5 Service Tag
Dell EMC PowerEdge R640 Installation and Service Manual
PowerEdge R640 system overview
23
Documentation resources
This section provides information about the documentation resources for your system.
Table 14. Additional documentation resources for your system
Task Document Location
Setting up your system
For more information about installing and securing
the system into a rack, see the rack documentation
included with your rack solution.
Dell.com/poweredgemanuals
2
For information about setting up and turning on the
system, see the Getting Started Guide document
that is shipped with your system.
Conguring your system For information about the iDRAC features,
conguring and logging in to iDRAC, and managing
your system remotely, see the Integrated Dell
Remote Access Controller User's Guide.
For information about installing the operating
system, see the operating system documentation.
For information about understanding Remote
Access Controller Admin (RACADM)
subcommands and supported RACADM interfaces,
see the RACADM Command Line Reference Guide
for iDRAC.
For information about updating drivers and
rmware, see the Methods to download rmware
and drivers section in this document.
Managing your system For information about systems management
software oered by Dell, see the Dell OpenManage
Systems Management Overview Guide.
For information about setting up, using, and
troubleshooting OpenManage, see the Dell
OpenManage Server Administrator User’s Guide.
Dell.com/poweredgemanuals
Dell.com/idracmanuals
Dell.com/operatingsystemmanuals
Dell.com/idracmanuals
To download drivers: Dell.com/support/drivers
Dell.com/openmanagemanuals
Dell.com/openmanagemanuals
For information about installing, using, and
troubleshooting Dell OpenManage Essentials, see
the Dell OpenManage Essentials User’s Guide.
For information about installing and using Dell
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
For understanding the features of Dell Lifecycle
Controller, see the Dell Lifecycle Controller User’s
Guide.
24 Dell EMC PowerEdge R640 Installation and Service Manual
Documentation resources
Dell.com/openmanagemanuals
Dell.com/serviceabilitytools
Dell.com/idracmanuals
Task Document Location
For information about partner programs enterprise
systems management, see the OpenManage
Connections Enterprise Systems Management
documents.
Working with the Dell
PowerEdge RAID controllers
Understanding event and error
messages
Troubleshooting your system For information about identifying and
For information about understanding the features
of the Dell PowerEdge RAID controllers (PERC),
Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
For information about checking the event and error
messages generated by the system rmware and
agents that monitor system components, see the
Dell Event and Error Messages Reference Guide.
troubleshooting the PowerEdge server issues, see
the Server Troubleshooting Guide.
Dell.com/openmanagemanuals
Dell.com/storagecontrollermanuals
Dell.com/openmanagemanuals > OpenManage
software
Dell.com/poweredgemanuals
Dell EMC PowerEdge R640 Installation and Service Manual
Documentation resources
25
Technical specications
The technical and environmental specications of your system are outlined in this section.
Topics:
• System dimensions
• Chassis weight
• Processor specications
• PSU specications
• System battery specications
• Expansion bus specications
• Memory specications
• Storage controller specications
• Hard drive specications
• Ports and connectors specications
• Environmental specications
3
26 Dell EMC PowerEdge R640 Installation and Service Manual
Technical specications
System dimensions
Figure 18. System dimensions
Table 15. Dimensions
System Xa Xb Y Za (with
4 x 3.5 inch
or
10 x 2.5 inches
8 x 2.5 inch 482.0 mm
482.0 mm
(18.97
inches)
(18.97
inches)
434.0 mm
(17.08 inches)
434.0 mm
(17.08 inches)
42.8 mm
(1.68 inches)
42.8 mm
(1.68 inches)
bezel)
35.84 mm
(1.41 inches)
35.84 mm
(1.41 inches)
Dell EMC PowerEdge R640 Installation and Service Manual
Za (without
bezel)
22.0 mm
(0.87 inches)
22.0 mm
(0.87 inches)
*
Zb
733.82 mm
(29.61 inches)
683.05 mm
(26.89 inches)
Technical specications
Zc
772.67
mm
(30.42
inches)
721.91
(28.42
inches)
27
Chassis weight
Table 16. Chassis weight
System Maximum weight (with all hard drives/SSDs)
PowerEdge R640 21.9 kg
(48.28 lbs)
Processor specications
The PowerEdge R640 system supports two Intel Xeon Processor Scalable Family processors.
PSU specications
The PowerEdge R640 system supports up to two AC or DC power supply units (PSUs).
Table 17. PSU specications
PSU Class Heat dissipation
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Platinum 2891 BTU/hr 50/60 Hz 100–240 V AC, autoranging
750 W AC Titanium 2843 BTU/hr 50/60 Hz 200–240 V AC, autoranging
750 W Mixed Mode
HVDC (for China
only)
1100 W DC Gold 4416 BTU/hr 50/60 Hz –(48–60) V DC
1100 W Mixed Mode
HVDC (for China
and Japan only)
1100 W AC Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC, autoranging
1600 W AC 6000 BTU/hr 50/60 Hz 100–240 V AC, autoranging
NOTE: If a system with 1100 W AC or HVDC PSU operates from 100 to 120V, the power rating per PSU is derated to 1050 W.
NOTE: If a system with 1600 W PSUs operates from 100 to 120 V, then the power rating per PSU is derated to 800 W.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230 V.
Platinum 4100 BTU/hr 50/60 Hz 100–240 V AC and 200–380 V DC
(maximum)
2891 BTU/hr 50/60 Hz 100–240 V AC and 240 V DC
Frequency Voltage
System battery specications
The PowerEdge R640 system supports CR 2032 lithium coin cell system battery.
28
Dell EMC PowerEdge R640 Installation and Service Manual
Technical specications
Expansion bus specications
The PowerEdge R640 system supports PCI express (PCIe) generation 3 expansion cards, which are installed on the system, using
expansion card risers. This system supports 1A, 2A, 1B, and 2B expansion card risers.
Memory specications
Table 18. Memory specications
Memory module
sockets
Twenty four 288pins
NOTE: 8 GB RDIMMs and NVDIMM-N must not be mixed.
NOTE: Minimum of two CPUs are required for any conguration that supports NVDIMM-
N.
Architecture Memory capacity Minimum RAM Maximum RAM
2667 MT/s DDR4 RDIMMs and
LRDIMMs with support for
memory optimized operation
64 GB quad rank
(LRDIMMs)
8 GB single rank
(RDIMMs)
16 GB or 32 GB dual rank
(RDIMMs)
16 GB (NVDIMM-N)
208 GB with dual
processors
32 GB (minimum
LRDIMM size) with
single processor
8 GB with dual
processors (minimum
one memory module per
processor)
Not supported with
single processor
576 GB with dual
processors
LRDIMM: up to 786 GB
with single processor
LRDIMM: up to 1536 GB
with dual processors
RDIMM: up to 384 GB
with single processor
RDIMM: up to 786 GB
with dual processors
Not supported with
single processor
Storage controller specications
The PowerEdge R640 system supports:
• Internal storage controller cards: PowerEdge RAID Controller (PERC) H330, PERC H730P, PERC H740P, HBA330, S140, and Boot
Optimized Server Storage (BOSS-S1).
• External storage controller cards: PERC H840 and 12Gbps SAS HBA.
Hard drive specications
The PowerEdge R640 supports SAS, SATA, Nearline SAS hard drives or solid state drives and an optional optical drive.
Hard drives
The PowerEdge R640 system supports SAS, SATA, Nearline SAS hard drives or SSDs.
Dell EMC PowerEdge R640 Installation and Service Manual
Technical specications
29
Table 19. Supported hard drive options for the PowerEdge R640 system
Ten drive systems with two rear hard drives Up to ten 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS hard
drives with up to 2 x 2.5 inch hot swappable SAS, SATA, SAS/SATA SSD, or Nearline
SAS hard drives supported at the back of the system.
Eight drive systems Up to eight 2.5 inch, hot swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS
hard drives
Four drive systems with two rear drives Up to four 3.5 inch, hot swappable hard drives with up to 2 x 2.5 inch hot swappable
SAS, SATA, SAS/SATA SSD, or Nearline SAS hard drives supported at the back of
the system.
Optical drive
Certain congurations of the system support one optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: The optical drive is supported in both 4 x 3.5 and 8 x 2.5 inch hard drive systems.
Ports and connectors specications
The PowerEdge R640 supports USB ports, NIC ports, VGA ports, serial connector, and an IDSDM/vFlash card that supports an optional
ash memory card and one internal dual SD module.
USB ports
The PowerEdge R640 system supports:
• USB 2.0-compliant port on the front panel
• Micro USB 2.0-compliant port in the front panel
NOTE
: The micro USB 2.0-compliant port on the front panel can only be used as an iDRAC Direct or a management port.
• USB 3.0-compliant ports on the back panel
NOTE
: One optional USB 3.0-compliant port on the front panel for 4 x 3.5 and 8 x 2.5 inch hard drive systems.
• Internal USB 3.0-compliant port
The following table provides more information about the USB specications:
Table 20. USB
System Front panel Back panel Internal
Four hard drive systems One 4-pin, USB 2.0-compliant
Eight hard drive systems One 4-pin, USB 2.0-compliant
specications
ports
One 5-pin micro USB 2.0
management port
ports
Two 9-pin, USB 3.0-compliant
ports
N/A N/A
Two 9-pin, USB 3.0-compliant
ports
N/A
N/A
One 5-pin micro USB 2.0
management port
30 Dell EMC PowerEdge R640 Installation and Service Manual
Technical specications
N/A N/A
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