de Jong Duke COEX 9CND SERIES, Filter Fresh User Manual

CoEx®

Coffee machine

Users manual

Brewing system: CoEx brewer

Control system: MoVeC 2000

Machine type: 9CND…

Revision H, English

Reference: 5DUCH20m

Your supplier is:

The manufacturer of the machine is:

De Jong Duke Postbus 190 3360 AD SLIEDRECHT The Netherlands Telephone +31 (0) 184 496767 www.dejongduke.nl Fax: +31 (0) 184 416059 [email protected]

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Although this user manual has been put together with the utmost care, J.M. de Jong Duke automatenfabriek b.v. accepts no liability for inaccuracies or omissions. No liability is accepted for the consequences arising from operation of the equipment in accordance with the information contained in these instructions.

J.M. de Jong Duke automatenfabriek b.v. Reserves the right to alter specifications

at any time and without prior notification to the purchaser.

Preface

This user’s manual is valid for the machine supplied by the manufacturer, including the options installed by the manufacturer. The manufacturer accepts no liability for any damage resulting from incorrect or improper use of the machine, or resulting from modifications that have not been authorised by the manufacturer. This manual gives instructions on the operation and maintenance of the machine. Moreover, it gives solutions to simple malfunctions that may occur. The instructions in some paragraphs are meant only for persons who are trained in the operation and maintenance of the machine. Besides this manual, a technical manual is also available. This technical manual gives directions to solving machine malfunctions and the repairing of the machine. For instructions on the installation of the machine, a separate installation manual is available. Always apply the original parts of the manufacturer when the machine needs to be repaired. Carefully read this instruction manual before you operate the machine. Keep this manual on a safe place for possible later reference. Only properly trained personnel may carry out repairs, install the machines or transport the machines. The manual cannot be regarded as a replacement of the training and instruction, but must be seen as an addition to the training, and as a reference work.

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CONTENTS

1

SAFETY ..............................................................................................4

1.1 SAFETY AND WARNINGS ......................................................................4

1.2 STANDARDS AND NORMS .....................................................................4

1.3 SAFETY RISKS ................................................................................. 4

2 DESCRIPTION OF THE MACHINE........................................................ 5

2.1 GENERAL .......................................................................................5

2.2 THE FRONT OF THE MACHINE................................................................. 5

2.3 OVERVIEW OF THE MACHINE INTERIOR......................................................5

2.4 SERVICE PANEL AND DISPLAY ................................................................6

2.5 TYPE PLATE..................................................................................... 6

2.6 TECHNICAL SPECIFICATIONS .................................................................7

3 BEFORE USAGE ..................................................................................8

3.1 INSTALLATION .................................................................................8

3.2 OPERATION PLACE............................................................................. 8

3.3 PUTTING THE MACHINE OUT OF ORDER......................................................8

4 OPERATION .......................................................................................9

4.1 OPERATION THE MACHINE IN FREE VEND MODE ............................................9

4.2 OPERATING THE MACHINE IN PAY MODE ....................................................9

4.3 JUG DISPENSING .............................................................................. 9

4.4 READING OUT THE COUNTERS.............................................................. 10

5 MAINTENANCE AND FILLING ...........................................................11

5.1 DAILY MAINTENANCE........................................................................ 11

5.2 WEEKLY MAINTENANCE ..................................................................... 13

5.3 MONTHLY MAINTENANCE.................................................................... 14

5.4 FILL UP CANISTERS.......................................................................... 16

5.5 REMOVAL OF THE BREWER.................................................................. 17

5.6 REPLACE THE BREWER ...................................................................... 17

5.7 REMOVAL OF THE TEA BREWER (IF APPLICABLE) ......................................... 18

5.8 REPLACE THE BREWER ...................................................................... 18

5.9 DISASSEMBLING THE MIXING SYSTEM..................................................... 19

5.10 REPLACE THE MIXING BOWLS .............................................................. 19

6 FAILURE / ERROR MESSAGES ..........................................................20

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1 Safety

1.1 Safety and warnings

• Keep this manual near the machine, so the manual is directly available.

• Do not use aggressive cleaning products or abrasives to clean (parts of)

the machine.

• The water connection must be conform national regulations.

• Clean the machine with fresh hygienic water.

• The water system (boiler, pipes, etc.) may contain hot water, be careful!

• Do not shake the machine while in use.

• Do not use water in or near the machine unless the instructions contain

explicit directions to the contrary.

• Do not use a damaged machine. If in doubt, contact your supplier first.

• Damaged water connection tubes may only be repaired by trained

personnel.

• If a fault occurs, disconnect the machine from the electricity supply and from the water supply.

• Do not lean on the door when open.

• Do not use an extension cable.

• Use the machine only on areas where trained personnel can have attention

to the usage.

1.2 Standards and norms

The machine is build according the CE norms The machine complies with the following standards:

• Machine standard: 89/392/EEG

• EMC standard: 89/336/EEG,

The machine complies with the following norms:

• EN 292: safety of machines.

• UL and Cul 751: norm vending machines (only if sign is on type plate)

1.3 Safety risks

The important safety risks by using this machine:

- Hot drinks coming out of the machine, look out for scald your self.

- By not correct placed cups or jugs the machine will throw the drinks out to

the front.

- The outlet of the machine can give some drops hot liquid without taking

consumptions.

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2 Description of the machine

2.1 General

The machine is a compact semi-automatic machine for the preparation and vending of hot drinks. Your supplier can adjust the taste and sizes of the drinks.

2.2 The front of the machine

With the operating panel of the door, the machine can be operated. By pushing one of the keys, a product choice can be made. Only the lighted keys are available to make a choice. Before you make a choice, a cup must be placed under the tap first.

2.3 Overview of the machine interior

1. Lid

2. Coffee beans canister

3. Grinder (if applicable)

4. Grinder outlet

5. Brewer system (CoEx-brewer)

6. Outlet arm

7. Drip tray

8. Canisters

9. Product outlet nozzle

10. Mixing bowl

11. Bayonet-catch mixer

12. Waste bucket sensor

13. Waste bucket

14. Upper piston (filter)

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2.4 Service panel and display

The service panel is placed at the interior of the door. This panel is used to change the settings of the machine. Moreover, the service panel is used to let the machine perform certain operations necessary for maintenance.

Key * = program key

Key = rinse brewer

Key = run brewer

Key = rinse mixer

On the display of the machine, the settings can be shown, as well as the error messages and counter read-outs.

2.5 Type plate

The type plate is mounted on the inside of the machine, left at the top. The following data are on the type plate:

• Name of manufacturer

• Serial number

• Type/model specification

• Date of construction

• Water connection

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2.6 Technical specifications

Dimensions of the Type 0 machine: height 795 mm width 370 mm depth 530 mm

Weight (empty): +/- 55 kg

Electricity: Mains supply: 230 Volt AC +/- 10% frequency: 50 Hz +/- 2% max. capacity: 2,9 kW

Water pressure: Minimum: 90 kPa (0,9 bar) Maximum: 600 kPa (6,0 bar)

Water connection: ¾ BSP connection

Sound pressure: < 70 dB(A)

Ambient temperature in use: 5°C tot +40°C Ambient temperature in storage: +10°C tot +50°C

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3 Before usage

3.1 Installation

Installation, transportation and adjustment of the machine is specialised work. Properly trained service personnel should only carry this out. For instructions about transportation, unpacking and installation of the machine, see the technical manual.

3.2 Operation place

These machines may only be used inside, in a hygienic dry room, with a temperature between 5 and 40 degrees Celsius. Place the machine on a flat, stable surface.

3.3 Putting the machine out of order

If the machine will not be used for some period of time (for example during the weekend) it is recommended to switch off the water supply and the electricity (pulling the plug from the socket is sufficient). This will prevent unnecessary use of energy.

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4 Operation

4.1 Operation the machine in free vend mode

1. Place a cup under the outlet on the cup stand.

All consumptions are dosed on the left cup stand except the selections hot water and chilled water.

2. Set the desired coffee strength with the strength control buttons.

3. Select your desired drink.

4. Continue with step 5 if the machine is provided with a start-button. If no start-button is present, the machine will start preparing the drink directly. Your consumption is ready after the beep.

5. The start-button and the selection buttons of possible additional products start to blink.

6. Select an additional product (milk or sugar).

7. Press start.

8. After operating the start button, the machine prepares your drink and dispenses it in the cup.

9. Your drink is ready after the beep.

4.2 Operating the machine in pay mode

In pay mode first insert the required money and continue with step 1 of the free vend operation.

4.3 Jug dispensing

1. Move the cup stand upwards and place a jug under the outlet.

2. Place the key in the key switch and turn it clockwise.

3. Press the jug button.

4. Set the jug size with the jug button.

5. Select the drink and press the start button.

6. The machine dispenses the selected drink into the jug. (Cancel the jug function by pressing the selection button again or the cancel button if available)

7. Your drink is ready after the beep.

8. Remove the key from the key switch and the jug facility is blocked.

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5 6

7 8 9

Send

0

1

2 3

#

*

Receive

Program

Abort

4.4 Reading out the counters

For reading out the counter scores via the service panel, the machine has to be switched on. The machine has 3 counter types:

- Total counter (counts all consumptions)

- Free counters (counts consumptions in free mode)

- Pay counters (counts consumptions in pay mode)

4.4.1 Example of reading out the counters

1. Press the program (*) key on the service key board twice.

2. The selection keys on the front panel have now the functions: µ(scroll-up), ¶(scroll-down), ´(enter) and ³(Escape).

3. Select with the µ(scroll-up) and ¶(scroll-down) keys the item “counters” and press ´(enter).

4. Select “recipe counters” and press enter again.

5. In the display are shown the paid, free and total consumptions.

6. Select the free or paid counters to show detailed information. Example: Select “free counters” and press enter.

7. Scroll with µ(scroll-up) and ¶(down) keys through the consumption counters.

8. Press ³(Escape) to leave the menu ³(Escape).

The machine can be equipped with EVA-DTS communication, herewith you can download the counter information with a terminal or counter card. Ask your supplier for more information.

The front panels:

Password:

Escape enter escape

Escape

enter

Password:

1

2 3 4

5

6

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5 Maintenance and filling

5.1 Daily maintenance

Not performing the daily maintenance work has a harmful influence on the quality of the products and can lead to malfunctioning of the machine.

5.1.1 Cleaning the outside of the machine

Clean the outside of the machine with a soft damp cloth.

5.1.2 Cleaning the outlet pipes

1. Open the door of the machine.

2. Remove the outlet pipes from the canisters.

3. Clean the outlet pipes of the canister with a dry brush. Be sure that they are dry when placed back.

4. Mount the parts back on the canister.

5.1.3 Flushing of the mixer system

1. Open the door of the machine.

2. Switch the machine on.

3. Place a jug underneath the nozzle for coffee to collect the hot water.

4. Push the key rinse mixer of the service panel. Hot water from the boiler is dosed in the mixing bowl of the (left) mixing system, as long as key 4 is held.

5. Hold the key until clean water is coming out of the machine.

6. Close the door of the machine.

5.1.4 Flushing the CoEx brewer

1. Open the door of the machine.

2. Switch the machine on.

3. Place a jug underneath the brewer outlet to collect the warm water.

4. Push the rinse brewer key on the service panel. Hot water from the boiler is flowing through the CoEx-brewer.

5. Repeat the flushing until clean water is coming out of the brewer. The brewer has then been flushed sufficiently.

6. Close the door of the machine.

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5.1.5 Flush tea brewer

(if applicable)

1. Open the door of the machine.

2. Switch the machine on.

3. Place a jug underneath the outlet to collect the warm water.

4. Push the key rinse tea brewer of the service panel. Hot water from the boiler is flowing through the tea brewer.

5. Repeat the flushing until clean water is coming out of the brewer. The brewer has then been flushed sufficiently.

6. Close the door of the machine.

5.1.6 Empty waste bucket and internal drip tray

1. Open the door of the machine and switch the machine off. (Also if the waste container is in the base cabinet.)

2. Take out the waste container and empty it.

3. Clean the bottom of the machine with a dry brush or, if necessary, with a wet brush.

4. Place back the waste container. Pay attention that the waste container sensor is above or in the waste container.

5.1.7 Empty the drip tray

1. Open the door of the machine.

2. Remove the drip tray and the grid.

3. Rinse the grid and drip tray in warm water.

4. Replace the drip tray and grid.

5.1.8 Clean the cup stand

1. Open the door of the machine.

2. Clean the cup stand with warm water.

5.1.9 Check

Check if there are still enough ingredients in the canisters. If necessary fill up the canisters.

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5.2 Weekly maintenance

Not performing the weekly maintenance work has a harmful influence on the quality of the products and can lead to malfunctioning of the machine. Apart from the daily maintenance, the following tasks have to be performed weekly to ensure a correctly operating machine and an optimal quality of the consumptions.

5.2.1 Cleaning canister and platform

1. Open the door of the machine.

2. Take out the canisters of the machine.

3. Empty the canisters.

4. Clean the canisters at the inside with a dry brush.

5. Clear the platform, on which the canisters stand, with a wet brush.

6. Fill the canisters and place them back according to paragraph “Fill up canisters”.

5.2.2 Cleaning of the mixing system

1. Open the door of the machine.

2. Remove the mixing system according to paragraph “Disassembling the mixing bowl”.

3. Rinse out all loose parts of the mixing system in warm water.

4. Clean the parts of the mixing system that remain in the machine with a wet brush.

5. Mount the mixing system according to paragraph “Assembling the mixing bowl”. Make sure that the parts are dry before you mount them.

5.2.3 Cleaning of the brewer

1. Open the door of the machine.

2. Remove the outlet pipe of the brewer.

3. Remove the brewer from the machine according to the procedure in paragraph remove the brewer.

4. Rinse out the brewer and the outlet pipe with warm water.

5. Dry the brewer and the nozzle.

6. Mount the brewer in the machine according to the procedure in paragraph replace the brewer.

7. Place the nozzle back on the brewer.

8. Take a test drink to test the machine.

5.2.4 Cleaning the tea brewer (if applicable)

1. Open the door of the machine.

2. Remove the tea brewer from the machine according to the procedure in paragraph disassemble tea brewer.

3. Rinse the outlet pipes in warm water.

4. Dry the brewer and the nozzle.

5. Mount the tea brewer in the machine according paragraph assemble tea brewer.

6. Take a test drink to test the machine.

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5.3 Monthly maintenance

Not performing the monthly maintenance work has a harmful influence on the quality of the products and can lead to malfunctioning of the machine. Apart from the weekly maintenance, the following tasks have to be performed weekly to ensure a correctly operating machine and an optimal quality of the consumptions.

5.3.1 Cleaning the canister with water

1. Remove the canister (1) from the machine.

2. Remove the lid (6) from the canister.

3. Empty the canister.

4. Rinse out the canister with warm water until all product residues are removed.

5. Dry the canister very thoroughly on the inside and outside.

If you fill the canister while it is not completely dry, the product may form lumps, which makes the system not usable anymore.

6. Fill the canister and place it back in the machine according to the procedure in paragraph “Fill up canisters”.

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5.3.2 Cleaning cycle for CoEx brewer

Run the cleaning cycle for the CoEx brewer monthly with the tablet 4INF009.

1. Open the door of the machine.

2. Press the program key on the service keyboard twice.

3. Select the cleaning cycle with the scroll buttons.

4. Place a cleaning tablet in the CoEx brewer.

5. Place a jug under the brewer outlet.

6. Press enter.

7. The cleaning cycle is started and takes ± 5 minutes.

8. Close the door and run a test consumption to test the machine.

Not cleaning the brewer can lead malfunction of the machine!

Note: Brewers not cleaned monthly with the cleaning tablet delivered by the manufacturer have no warranty anymore.

The selection panels:

Password:

Escape enter escape

Escape

enter

Password:

1

2 3 4 5 6

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5.4 Fill up canisters

Do not fill up the canisters further than necessary for one or two days. In this way, the products stay fresh. Make sure that the canisters remain filled with a layer of at least 4-cm of product. Only use products that are recommended by the supplier of the machine. The filling of the canisters has to take place outside the machine. To facilitate taking out the canisters, the topside of the machine can be tipped up (after opening the door).

1 Canister 2 Nozzle 3 Positioning ridge 4 Drive of canister 5 Motor drive 6 Lid

Perform the following procedure to fill a canister:

1. Turn the nozzle (2) of the canisters upwards.

2. Slightly lift up the canister at the front, until the positioning ridge (3)

comes out of the hole.

3. Pull the canister towards the front and take it out of the machine.

4. Remove the lid (6) of the canister.

5. Fill the canister with the product that is indicated on the canister.

6. Place the lid (6) back on the canister.

7. Place the holder back in the machine. Check whether the drive (4) at the

back of the holder is fitting well in that of the motor.

8. Push the holder at the front over the positioning ridge (3).

9. Turn the nozzle (2) of the canisters downwards.

10. Rinse out the mixer twice according to flush away product that has

accidentally got into the mixing bowl.

11. Check the position of the nozzle (2) of the canister. It must be positioned

correctly above the brewer or mixing bowl.

12. Check the functioning by taking a test drink.

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5.5 Removal of the brewer

Removal of the brewer is necessary for performing the maintenance. Properly trained personnel may only do working on the brewer itself. Instructions for performing work on the brewer are described in the technical manual.

Carry out the following procedure for removal of the brewer:

1. Open the door of the machine.

2. Switch the machine off.

3. Remove the outlet pipe from the brewer.

4. Push the green handle upwards and pull

the brewer out off the machine at the same time.

5.6 Replace the brewer

Carry out the following procedure for replace of the brewer:

1. Place the brewer in the bracket.

2. Push the brewer powerfully in the machine till you hear “click” and the

green handle is turned downwards in its home position.

3. Switch the machine on.

4. Check the function of the brewer by a test drink. Place a cup under the

outlet.

Make sure that the green handle is in the down position. When the brewer isn’t installed correctly the brewer can jump out of the fitting during a cycle.

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5.7 Removal of the Tea brewer (if applicable)

Carry out the following procedure for removal of the tea brewer:

1. Open the door of the machine.

2. Remove the tea canister from the machine.

3. Push the metal holder under the tea brewer

down wards.

4. Pull the tea brewer forward from the machine.

5.8 Replace the brewer

Replace the mixing system is carried out in reversed order of the removal. Clean and dry all the parts before replacing.

Check the function of the tea brewer by a test drink.

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5.9 Disassembling the mixing system

Carry out the following procedure for disassembling the mixing system:

1. Open the machine door.

Be sure that the machine is switched off and can’t switch on unintentional.

2. Open the lid of the machine.

3. Remove the canisters from the machine.

4. Turn the bayonet catch 10º anti clockwise (A) and

pull the mixing bowl out of the machine.

5. Take out the metal suction tray towards the front.

5.10 Replace the mixing bowls

Assembling the mixing system is carried out in reversed order of the disassembling.

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6 Failure / Error messages

Always check whether an error message is shown in the display. If no error message is shown and the machine does not work correctly, you may find the possible cause and solution in the following table. For failures not mentioned in this manual, contact the service engineer.

Error message

Possible cause Solution

Brewer not in position

Brewer has not completed the cycle correctly.

Brewer defect.

Remove the brewer from the machine and replace it again conform the paragraph replace CoEx brewer. Make sure that the green handle is moved down.

Consult the service engineer. Temperature to high

Temperature sensor or heater are broken

Consult the service engineer.

No water connected

1 No water flows out of the water connection.

2 Inlet valve is broken.

3. expansion is valve broken

4. flow meter is broken

1. Switch the machine off, open the

water supply and switch the machine

on.

2. Consult the service engineer.

3. Consult the service engineer

4. Consult the service engineer Not enough water

Not enough water dosed in the cup

Retry the selection. If the message show up again it is

necessary to run a cleaning cycle. Communication error

A communication error registrated.

Communication between IO board

and control board is not working.

Consult the service engineer. Shortcut temp.sensor

The temperature Sensor is broken

Consult the service engineer

Temp.sensor not connected

The temperature sensor is disconnected or broken

Consult the service engineer

Sensor not connected

The sensor connector is not connected to the PCB

Consult the service engineer

Place cup left 1 There is no cup detected

on the left cup stand 2 Left cup sensor is broken

1 Place a cup on the left cup stand

2 Consult the service engineer Place cup right 1 There is no cup detected

on the right cup stand 2 Right cup sensor is broken

1 Place a cup on the right cup stand

2 Consult the service engineer Waste bucket/drip tray full

The Waste bucket/drip tray full

Empty the waste bucket or drip tray

Filling boiler Boiler is filling Press the rinse button to fill the

boiler Heating The boiler is heating

Clixon is switched off

Wait 2 minutes till the water is on

temperature

Consult the service engineer Door open De machine door is not

closed

Close the machine door.

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Notes:

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