JOHANNESBURG
PRETORIA
BLOEMFONTEIN
DURBAN
CAPE TOWN
PORT ELIZABETH
NAMIBIA
BOTSWANA
SWAZILAND ( AGENT)
011 621 0200
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051 400 3900
031 460 9649
021 551 8314
041 401 6400
09264 61 216162
09267 306476
09268 518 6527
011 621 0399
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051 400 3950
031 460 9631
021 551 8228
041 401 6501
09264 61 216134
09267 359705
09268 518 4318
011 621 0200
012 377 0061
051 400 3900
031 460 9712
021 551 8314
041 401 6400
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—————
—————
011 621 0396
012 377 0398
051 400 3951
031 460 9988
021 551 8342
041 401 6499
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Sales
Phone Fax
Parts
Phone Fax
Defy branch
Defy Appliances (“the C ompan y”) warr an t s t o t h e purchaser to whom the product was sold by the dealer appoi nted by
the company to distribute its products (“authorized dealer”) and in respect of which no prior sale of the product was
made (“original purchaser”) that the Defy Air conditioning unit (“product”) sold with this certificate is free of defects
in material of workmanship under normal use and service for a period of 2 years from the date of purchase thereof.
The warranty period of 2 years for console air conditioners is subject to a signed service and maintenance agreement
between a Defy authorized contractor and the end user for the full warranty period. Without a service/maintenance
agreement the warranty period of 1 year applies. The warranty is subject to the following conditions:
1. This warranty sh all apply to the prod uct, provided the prod uct is still owned by the original pu rchaser and provided that it was pur chased in and is retained for use in the Republic of South Africa, Swaziland, Lesotho, Botswana and Namibia.
2. The Company undertakes to, within 2 years from date of the invoice issued to the original purchaser, through an
authorized dealer appointed by its regional office in its discretion, replace or repair, free of charge, any parts of
the product, which may be faulty.
3. It is a condition of this warranty that the Company shall not be responsible for any transportation, labour, material
or any other cost s no t s pecified in the clauses co nta ined herein.
4. The produ ct shall be serviced regularl y by an authorized dealer (which inte rvals shall not exceed 6 months) and
failure to comply with this condition shall render the warrant null and void.
5. The Company shall not be responsible for damage to the product resulting from incorr ect voltage or fault in the
electrical power supply system, general misuse or abuse of th e product, failure to use the product f or the purpose
for which it was design ed, fire, flood , war, civil d isturbances, s trikes, lockou ts, acts of God, acts of G overnment ,
or quasi-Government, or any other cause beyond the reasonable control of the Company.
6. The Company shall not accept any responsibility or liability (whether in contract and / or delict and / or otherwise), for any loss suffered by or damage of any kin d caused to the original pur chase or any other person by or
due to failure of operation or malfunction of the product or for consequential damage of whatsoever nature,
whether such loss, damage or consequential damage was suffered by the original purchaser or any other person.
7. Should the product be worked on by an yon e oth er th an a Regi onal Offi ce service repres ent ative or au th orised ser vice dealer or be found to contain any component parts or accessories other than product component parts of accessories, this warranty will become null and void.
8. Th e defacement or removal of the nameplate and or serial number from the product will render the warranty null
and void.
9. The warranty does not apply to filters, external cables and plugs, nor to any parts where the length of life depends
on the amount of use and care given. Transport and handling damages are not covered by this warranty.
10. Save as set out in this warranty, no terms, conditions, provisions, representations or statements (whether express
or implied) shal l be of any force or effect whether mad e prior to, on, or subsequent t o the date of ori ginal purchase, unless the same shall have been confirmed in writing by the Company.
11. The product has been designed for normal use. If the product is used for abnormal applications i.e. operation outside its design conditions, operation with restrictive louvers, which have not been approved by Defy Appliances
Ltd., extreme high or low temperatures, dusty and / or highly polluted areas or any other similar or related purpose, the warranty shall be rendered null and void.
Defy Appliances Ltd
PO Box 12004
Jacobs 4026
Warranty