Defy DHG131 User Manual

Page 1

5 BURNER GAS HOB ON GLASS

Users Manual

The manufacturer strives for continuous improvement. For this reason, the text and

illustrations in this manual are subject to change without notice.

Record in the space below the listed information for future reference. The serial number is
on the serial label located on the underside of the hob.

SERIAL NUMBER…………………………………………………………………………………..

DATE OF PURCHASE……………………………………………………………………………...

PURCHASED FROM………………………………………………………………………………..

………………………………………………………………………………………………………….

DHG131

PERMIT NUMBER

1037-49/1-RSA-12-A

069470

Page 2

Dear Customer,

Your new Defy appliance was manufactured in a state of the art facility and has passed the
strictest quality control procedures.

Important: Read these instructions for use carefully so as to familiarize yourself with the
appliance before connecting it to its gas container. Keep these instructions for future reference.

This User Manual may also be applicable for several other models. Differences between
models are explicitly identified in the manual.

This manual will provide you with information on how to operate and care for your appliance to
gain the maximum benefit from it.

We trust you will enjoy years of trouble free use.

EXPLANATION OF SYMBOLS

Throughout this User Manual the following symbols are used:

Important information or useful hints about usage.

Warning for hazardous situations with regard to life and property.

Warning for electric shock.

Warning for risk of fire.

Warning for hot surfaces.

PLEASE REGISTER YOUR PRODUCT AT

www.defy.co.za

DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Important: Read these instructions for use carefully so as to familiarize yourself
with the appliance before connecting it to its gas container. Keep these instructions
for future reference.

Page 3

Table of contents

1 General information 4

Overview 4
Technical specifications 5
Package contents 5
Injector table 5

2 Important safety instructions 6

General safety 6
Safety for children 7
Safety when working with gas 7
If you smell gas 8
Intended use 8

3 Installation 9

Before installation 9
Room ventilation 10
Important information for the installer 10
Important information for the user 11
Electrical connection 12
Gas connection 12
Leakage control 13
Final check 14
Gas conversion 14
Package information 15
Future transportation 15
Disposing of the old product 15

4 Preparation 16

Tips for energy saving 16
Initial use 16
First cleaning of the appliance 16

5 How to use the hob 17

General information about cooking 17
Using the hobs 17

6 Maintenance and care 19

Cleaning the hob 19
Gas jet cleaning procedure 20

7 Troubleshooting 21

8 Service Centres 22

9 Warranty 23

10 Installers details 24

Page 4

1 General Information

Overview

1 Pan support
2 Normal burner
3 Assembly clamp
4 Control panel
5 Base cover

6 Auxiliary burner
7 Burner plate
8 Rapid burner
9 Wok burner
10 Normal burner

The manufacturer strives for continuous improvement. For this reason, technical
specifications, text and illustrations in this manual are subject to change without
notice.

Figures in this manual are schematic and may not match your appliance exactly.

Important: Read these instructions for use carefully so as to familiarize yourself with
the appliance before connecting it to its gas container. Keep these instructions for
future reference.

1 Rapid burner Rear left
2 Auxiliary burner Front left

3 Wok burner Middle
4 Normal burner Front right
5 Normal burner Rear right

Page 5

Injector table

Position hob zone

2900 W
Rear left

1000 W
Front left

3300 W
Middle

2000 W
Front right

2000 W
Rear right

Gas type / Gas
pressure

G 20/2.0 kPa 115 72 140 103 103

G 30/2.8-3.0 kPa 87 50 96 66 66

Technical specifications

Voltage / frequency 220-240 V ~ 50 Hz

Cable type / section H05RR-FG 3 x 0,75 mm

2

Cable length max. 2 m

Gas type Liquid Petroleum Gas (LPG) / pressure G30/2.8-3.0 kPa

Total gas consumption 11.3 kW

Converting the gas type Natural Gas (NG) / pressure G20/2.0 kPa

External dimensions (height / width / depth) 99 mm / 880 mm / 510 mm

Installation dimensions (width / depth) 803 mm / 470 mm

Burners

Rear left

Rapid burner

Power 2900 W

Front left

Auxiliary burner

Power 1000 W

Front right

Normal burner

Power 2000 W

Rear right

Normal burner

Power 2000 W

Middle

Wok Burner

Power 3300 W

Package contents

User manual

Technical specifications may be
changed without prior notice to
improve the quality of the
appliance.

Figures in this manual are
schematic and may not exactly
match your appliance.

Values stated on the appliance
labels or in the documentation
accompanying it are obtained in
laboratory conditions in
accordance with relevant
standards. Depending on
operational and environmental
conditions of the appliance, these
values may vary.

Accessories supplied can vary
depending on the appliance model.
Not all accessories in the user
manual may be on your appliance.

Page 6

2 Important safety instructions

This section contains safety instructions that
will help you avoid risk of injury and damage.
All warranties will become void if you do not
follow these instructions.

General safety

x This appliance is not intended for use by

persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or
instruction concerning the use of the
appliance by a person responsible for their
safety.

x Children should be supervised to ensure

that they do not play with the appliance.

x Connect the appliance to an earthed

outlet/line protected by a fuse of suitable
capacity. Have the earth installation made
by a qualified electrician. Our company
shall not be liable for any problems arising
due to the appliance not being earthed in
accordance with the local regulations.

x If the supply cord is damaged, it must be

replaced by the manufacturer, its service
agent or similar qualified persons in order
to avoid a hazard.

x Do not operate the appliance if it is

defective or has any visible damage.

x Do not carry out any repairs or

modifications on the appliance. However,
some issues may remedied that do not
require any repairs or modifications. See
Troubleshooting.

x Never wash down the appliance with

water! There is the risk of electric shock!

x Never use the appliance when your

judgment or coordination is impaired by
the use of alcohol and/or drugs.

x The appliance must be disconnected from

the mains during installation, maintenance,
cleaning and repair procedures.

x Be careful when using alcoholic drinks in

your dishes. Alcohol evaporates at high
temperatures and may cause a fire since it
can ignite when it comes into contact with
hot surfaces.

x Do not use the appliance for heating

closed tins and glass jars. The pressure
that would build up in the tin/jar may
cause it to burst.

x Do not place any flammable materials

close to the appliance as the sides may
become hot during use.

x Keep all ventilation slots clear of

obstructions.

x The appliance may be hot when it is in

use. Never touch the hot burners, inner
sections of the oven, heaters etc.

x Make sure that the function knobs are

switched off after every use.

x When using Gas, ensure that the room is

well ventilated.

x Ventilation is vital for the efficient

performance of all appliances and for the
safety of the occupants of the room in
which the appliance is installed.

x Always keep children and infirm persons

away from the appliance when it is in use.

x Only use the appliance for preparing food.
x Use a deep pan, large enough to cover

the appropriate burner.

x Always dry food thoroughly before placing

it in hot oil or fat. Frozen food in particular
will spit and splatter if added too quickly.

x Never fill the pan more than one third full

of fat or oil.

x Never heat fat or fry with a lid on the pan.
x Do not fry too much food at once. This

lowers the temperature of the oil or fat
and results in fatty foods.

x Do not leave hot fat or oil unattended. If

overheating occurs, these could catch fire.

x Do not use or store inflammable products

(alcohol, petrol, benzene etc.) near the
hob as these pose a fire risk.

x WARNING: If the surface is cracked,

switch off the appliance to avoid the
possibility of electric shock.

x Sealing washers should be correctly

located and tested in accordance with
the manufacturer's instructions.

Page 7

Safety for children

x Electrical and/or gas appliances are

dangerous to children. Keep children away
from the appliance when it is operating
and do not allow them to play with the
appliance.

x Accessible parts of the hob will become

hot whilst the appliance is in use. Children
should be kept away until the appliance
has cooled down.

x Do not place any items above the

appliance that children may reach for.

x The packaging materials will be dangerous

for children. Keep the packaging materials
away from children. Please ensure that the
packaging material is disposed of in a
responsible manner.

Safety when working with gas

x Any work carried out on gas equipment

and systems may only be done by
authorised qualified persons who are
registered LPG Gas installers.

x Prior to installation, ensure that the local

distribution conditions (nature of the gas
and gas pressure) and the adjustment of
the appliance are compatible.

x This appliance shall be installed and

connected in accordance with current
installation regulations. Particular attention
shall be given to the relevant requirements
regarding ventilation; See “Before
installation”.

x CAUTION: The use of gas cooking

appliances results in the production of
heat and moisture in the room in which it is
installed. Ensure that the kitchen is well
ventilated: keep natural ventilation holes
open or install a mechanical ventilation
device (mechanical extractor hood).
Prolonged intensive use of the appliance
may call for additional ventilation, for
example increasing the level of the
mechanical ventilation where present.

DANGER. Risk of explosion and

poisoning!

Put out all naked flames and do
not smoke, strike matches or do
anything that could cause ignition.
Do not operate any electric
switches (e.g. light switch, TV,
computer, cooker or door bell).
Do not use a telephone or mobile
phone.

x Gas appliances and systems must be

regularly checked for proper functioning.
The regulator, hose and its clamp must be
checked regularly and replaced within the
periods recommended by its manufacturer
or when necessary.

x Clean the gas burners regularly. The

flames should be blue and burn evenly.

x Good combustion is required in gas

appliances. In case of incomplete
combustion, carbon monoxide (CO) might
develop. Carbon monoxide is a colourless,
odourless and very toxic gas, which has a
lethal effect even in very small doses.

x Request information about gas emergency

telephone numbers and safety measures
from your local gas provider in case of a
gas smell .

In the event of a pan fire

x Switch off the Gas supply.
x Smother the flames with a blanket or

damp cloth.

x Burns and injuries are usually caused by

picking up the burning pan and rushing
outside with it.

x Do NOT use water to extinguish an oil

or fat fire.

SAVE THESE INSTRUCTIONS

Page 8

If you smell gas

x Turn off all valves on gas appliances and

gas meter at the main control valve,
unless it's in a confined space or cellar.

x Extinguish all naked flames.
x Do not operate any electrical appliances.
x Ventilate the area. Open doors and

windows.

x Check for leaks. Check all tubes and

connections for tightness.

x If odour persists contact your nearest

Defy Service Centre for assistance.

x If you still smell gas leave the property.
x Warn the neighbors.
x Call the fire-brigade. Use a telephone

outside the house.

x If you have door or gates that are secured

by an electric lock, or entry phone, please
open these manually.

x Do not re-enter the property until you are

told it is safe to do so.

Action to be taken in the event of a burn
back

x In the event of a burn back (where the

flame burns back into the jet ) immediately
turn off the control to the affected burner.

x Wait a few minutes and relight the burner

in the normal manner.

x If the burn back occurs again, turn off the

control knob to the affected burner, and
consult the nearest Defy service
technician, who will advise you.

Ventilation

x Room ventilation is vital for the efficient

performance of the appliance and for the
safety of the occupants in the room in
which the appliance is installed.

Intended use

This appliance is designed for domestic use.
Commercial use will void the warrantee.

CAUTION: This appliance is for cooking
purposes only. It must not be used for other
purposes.

This appliance should not be used for
warming plates under the grill, drying towels,
dish cloths etc. by hanging them on the oven
door handles. This product should also not
be used for room heating purposes.

The manufacturer shall not be liable for any
damage caused by improper use or handling
errors.

Safety when working with electricity

Defective electric equipment is one of the
major causes of house fires.

x Any work on electrical equipment and

systems should only be carried out by
authorized and qualified persons.

x In case of any damage, switch off the

appliance and disconnect it from the
mains. To do this, turn off the fuse at
home.

x Ensure that the fuse rating is compatible

with the appliance.

IMPORTANT:

If the gas type of the appliance is
changed, then the sticker that is
currently on the underside of the
appliance that reads “Factory
adjusted for LPG gas” must be
replaced by the sticker “Adjusted

for natural gas”.

The new sticker can be found in
the gas jet kit supplied with the
appliance.

IMPORTANT:

If the gas type of the appliance is
changed, then the rating plate
that shows the gas type of the
unit must also be changed.

Page 9

3 Installation

Installation is the buyer’s responsibility. The
manufacturer accepts no liability for this
service. Any action that the manufacturer
has to take as a result of an erroneous
installation will not be covered by the
warranty.

The necessary installation, including gas and
electrical connections, must be carried out
by qualified personnel in accordance with
current and local regulations. An installation
by an unqualified person may constitute a
hazard.

Installations carried out by unauthorized
persons will void the warranty.

The manufacturer shall not be held
responsible for injury to persons or
damages arising from procedures carried
out by unauthorized persons or due to
non compliance with these provisions.

Preparation of location and
electrical and gas installation for
the appliance falls under the
customer’s responsibility.

DANGER

The appliance must be installed in
accordance with all local gas and/
or electrical regulations.

DANGER
Prior to installation, visually
check if the appliance has any
defects on it. If so, do not have
it installed.

Damaged appliances are a safety
risk.

Before installation

This appliance is designed for installation in
a domestic worktop. A safety distance must
be left between the appliance and the
kitchen walls and furniture. See figure
overleaf (values in mm).

x This appliance can also be used in a free

standing position. Allow a minimum
distance of 750 mm above the hob
surface.

x (*) If a cooker hood is to be installed

above the appliance, refer to the cooker
hood manufacturers instructions regarding
installation height (min 650 mm)

x Remove packaging materials and

transport locks.

x Surfaces, synthetic laminates and

adhesives used must be heat resistant
(100 °C minimum).

x The worktop must be aligned and fixed

horizontally.

x Cut the aperture for the hob in the

worktop as per installation dimensions.

This appliance uses LPG (Liquid
petroleum or bottle gas)

This appliance requires an operating
pressure of 2.8-3.0 kPa. A suitable LPG
regulator that complies with the
requirements of SANS 1237 must be
used.

The manufacturer and the seller do not
accept responsibility for any damage due
to incorrect installation or gas
connection.

x Gas bottles should be located outdoors in

a suitable ventilated lock-up.

x The connecting hose should not exceed

125 cm in length.

x An appliance without a flame failure

device may only be used with a free
standing cylinder placed adjacent to but
not closer than 300 mm to the appliance.

Page 10

Room ventilation

All rooms require a window that can be
opened, or equivalent, and some rooms will
require a permanent vent in addition.

Air for combustion is drawn from the room
and the exhaust gases are emitted directly
into the room, therefore good room
ventilation is essential for the safe operation
of your appliance. If there is no window or
door available for room ventilation, extra
ventilation must be installed.

The appliance may be located in a kitchen,
kitchen/diner or a bed-sitting room, but not in
a room containing a bath or shower. The
appliance must not be installed in a bed­sitting room of less than 20m3.

Do not install this appliance in a room below
ground level unless it is open to ground level
on at least one side.

Room size

Ventilation
opening

Smaller than 5 m3 min. 100 cm2

5 m3 to 10 m3 min. 50 cm2

Greater than 10 m3 not required

In the cellar or basement min. 65 cm2

Important information for the installer

This appliance may only be installed by a
registered LPG Gas installer registered
with the Liquefied Petroleum Gas
Association of Southern Africa.

The appliance must be installed in
accordance with the requirements of
SANS 10087-1 or SANS 827 and any fire
department regulations and/or local
bylaws applicable to the area. If in doubt
check with the relevant authority before
undertaking the installation.

Upon completion of the installation you are
required to fully explain and demonstrate to
the user the operational details and safety
practices applicable to the appliance and the
installation including:

a) The position of the isolation or shut-off

valve in the gas supply line to the
appliance.

b) The requirements for safe operation of the

appliance

47 cm

8

0

.

3

c

m

Page 11

Note.This appliance is supplied ex­factory with jets and air settings for use
with LPG gas only.

Safety compliance with local
requirements.

Installer’s details are to be filled in on
page 24 of this book

Temporary installation

Flexible hose connection from the gas
appliance to the cylinder can be made .
Ensure that pipe clamps are tightened
correctly and are of good quality.

x Flexible hose - Not supplied.

Any hose that is used to connect the
stove to the gas system shall comply with
SANS 1156-2 or BS 3212.

x Gas cylinder - Not supplied.

For best results we recommend that gas
cylinders with a minimum capacity of 19kg
be used.

x Regulator - Not supplied.

A 2.8-3.0 kPa LPG gas regulator which
complies with SANS 1237 must be used.

Permanent installation

Important information for the user

This appliance may only be installed by a
registered LP Gas installer. All registered
installers are issued with a card carrying
their registration number.

Ask to be shown this card before
allowing the installation to commence
and make a note of the installer QCC
number on page 24 of this book.

Upon completion of the installation, the
installer is required to explain the operational
details of the appliance together with the
safety instructions. You will be asked to sign
acceptance of the installation and be
provided with a completion certificate. You
should only sign for acceptance when the
installation is completed to your satisfaction.

Failure to comply with the above will
render the warranty invalid.

Note:

Your invoice is required in the event of
you wishing to make a warranty claim.

Page 12

DANGER Risk of electric
shock, short circuit or fire by
unprofessional installation!

The appliance may be connected
to the mains supply only by an
authorized qualified person and
the appliance is only guaranteed
after correct installation.

DANGER Risk of electric
shock, short circuit or fire by
damage of the mains lead!

The mains lead must not be
clamped, bent or trapped or
come into contact with hot parts
of the appliance. If the mains lead
is damaged, it must be replaced
by a qualified electrician.

x Connection must comply with national

regulations.

x The mains supply data must correspond to

the data specified on the type label of the
appliance. Type label is at the rear
housing of the appliance.

x Power cable of your product must comply

with the values in "Technical
specifications" table.

DANGER Risk of electric
shock! Before starting any work

on the electrical installation,
please disconnect the appliance
from the mains supply.

The power cable plug must be
within easy reach after installation
(do not route it above the hob).

Gas connection

DANGER Risk of explosion or
poisoning by unprofessional
installation.

The appliance may be connected
to the gas distribution system only
by a registered LPG installer.

DANGER Risk of explosion!

Before starting any work on the
gas installation, please shut off
the gas supply.

x Gas adjustment conditions and values are

stated on labels (or on type label).

Your appliance is adjusted for
LPG gas.

Connecting the gas hose

x Have your appliance connected so that it

will be close to the gas connection.
Ensure that there is no gas leakage.

x Gas bottles should be located outdoors in

a suitable ventilated lock-up.

x The connecting hose to be used must not

be longer than 125 cm in length.

x Install the clamp to the hose. Soak one

end of the hose (15 mm inner diameter)
into hot water for one minute to soften it.
Then, slip the softened end of the hose
completely onto the sharp hose tip of your
appliance.

x Secure the hose by tightening the hose

clamp

x Repeat the same procedure for the other

end of the hose by securing the other end
of the hose to the regulator on the gas
bottle to complete the gas cylinder
connection.

x Always check for gas leaks after

installation and whenever a new or refilled
gas bottle is used for the first time.

Electrical connection

Connect the appliance to a grounded outlet/
line protected by a fuse of suitable capacity
as stated in the "Technical specifications"
table. Have the grounding installation made
by a qualified electrician while using the
product with or without a transformer.

The manufacturer shall not be held
responsible for damages arising from
procedures carried out by unauthorized
persons.

Plug the power cable into the socket.

Page 13

DANGER Risk of explosion and
suffocation!

LPG bottles must not be stored in
the house.

1

LPG hose tip

2

Plastic hose

Leakage control at the connection point

x Ensure that the control knobs on the hob

are in the OFF position.

x Open the valve on the Gas bottle.
x Using a small paint brush, apply some

soapy water to all the connections.

Installing the appliance

1. Remove burners, burner caps and grills
on the hob from the appliance.

2. Turning the hob upside down, place it on
a flat surface.

3. In order to avoid foreign substances and
liquids penetrating between the hob and
the counter, please apply the putty
supplied in the package on the contours
of the lower housing of the hob, making
sure that the putty does not overlap.

4.Apply the putty by bending it around the
corners as in the figure.

Make sure the putty is filled on the
base cover contours.

5. Turning the hob again, align and place it
on the counter.

6. Secure your hob to the counter by using
the clamp and the screws supplied.

*

min. 20 & max. 40 mm

1

Hob

2

Screw

3

Installation clamp

4

Counter

5

Putty

Caution: Never use a naked flame
to check for gas leaks

Manifold protection plug

Manifold protector plug removal:

The manifold protection plug is inserted into
the manifold at factory level in order to
protect the manifold from being
contaminated with debris. The manifold
protection plug must be removed when the
product is installed by the gas installer.

The red manifold protection plug can be
removed from the manifold by grabbing it
with your fingers or if necessary with the aid
of a small pair of pliers.

Manifold

x If there is a leak, bubbles will appear.
x If this happens, close the valve on the gas

bottle.

x Check and tighten the connections

immediately.

x Repeat the procedure to ensure that there

are no further leaks.

Page 14

Rear view (connection holes)

Place the burner plates, burner plate caps
and grills back to their seating after
installation.

Making connections to different
holes is not a good practice in
terms of safety since it can
damage the gas and electrical
system.

Final check

1. Open gas supply.

2. Check gas installations for secure fitting
and tightness.

3. Ignite burners and check appearance of
the flame.

Gas conversion

In order to have the appliance's gas type
changed, all the injectors must be changed
and the flame adjustment for all valves must
be set at the reduced flow rate position.

Unless there is an abnormal
condition, do not attempt to remove
the gas burner taps. You must call
an authorised service agent if it is
necessary to change the taps.

New injectors have their position
marked on their packing or refer to
the Injector table.

Reduced gas flow rate setting for taps

1. Ignite the burner that is to be adjusted and
turn the knob to the reduced position.

2. Remove the knob from the gas tap.

3. Use an appropriately sized screwdriver to
adjust the flow rate adjustment screw. For
LPG (Butane - Propane) turn the screw
clockwise. For natural gas, you should
turn the screw counter-clockwise once.
The normal length of a straight flame in
the reduced position should be 6-7 mm

4. If the flame is higher than the desired
position, turn the screw clockwise. If it is
smaller turn anticlockwise.

5. For the last control, bring the burner to
both the high-flame and reduced positions
and check whether the flame is on or off.

Depending on the type of gas tap used in

your appliance the adjustment screw
position may vary.

The flames should be blue and
burn smoothly. If the flames
appear yellowish, check that the
burner cap is seated correctly or
clean the burner. Switch off the
gas and let burner cool before
touching it.

DANGER Risk of explosion or
poisoning by unprofessional
installation. Gas conversion must
only be carried out by a registered
installer.

DANGER Risk of explosion!
Before starting any work on the
gas installation, shut off the gas
supply.

1 Flame failure device (model dependent)
2 Spark plug
3 Injector
4 Burner

Changing the injectors

1. Take off burner cap and burner body.

2. Unscrew injectors by turning them
counterclockwise.

3. Fit new injectors.

4. Check all connections for secure fitting
and tightness.

Page 15

1

Flow rate adjustment screw

Package information

Packaging materials are dangerous to
children. Keep packaging materials in a safe
place out of reach of children.

Packaging materials of the appliance are
manufactured from recyclable materials.

Do not dispose of the packaging materials
together with domestic or other wastes.
Dispose of them in a responsible manner.

Future Transportation

Keep the appliances original carton and
transport the appliance in it. Follow the
instructions on the carton. If you do not have
the original carton, pack the appliance in
bubble wrap or thick cardboard and tape it
securely.

Secure the caps and pan supports with
adhesive tape.

Check the general appearance of
your appliance for any damages
that might have occurred during
transportation.

Disposing of the old product

Dispose of the old appliance in an
environmentally friendly manner.

Refer to your local dealer or solid waste
collection centre in your area to learn how to
dispose of your appliance.

Before disposing of the appliance, cut off the
power cable plug and make the door lock (if
any) unusable to avoid dangerous conditions
to children.

If the gas type of the appliance is
changed, then the rating plate
that shows the gas type of the
unit must also be changed.

IMPORTANT:
If the gas type of the appliance is
changed, then the sticker that is
currently on the underside of the
appliance that reads “Factory ad­justed for LPG gas” must be re­placed by the sticker “Adjusted
for natural gas”. The new sticker
can be found in the gas jet kit
supplied with the appliance.

Page 16

4 Preparation

Tips for energy saving

The following information will help you to use
your appliance in an ecological way, and to
save energy:

x Defrost frozen dishes before cooking

them.

x Use pots/pans with cover for cooking. If

there is no cover, energy consumption
may increase up to 4 times.

x Select the burner which is most suitable

for the bottom size of the pot to be used.
Always select the correct pot size for your
dishes. Larger pots require more energy.

Initial use

First cleaning of the appliance

The surface may get damaged by
some detergents or cleaning
materials.
Do not use aggressive
detergents, cleaning powder/
cream or any sharp objects.

1. Remove all packaging materials.

2. Wipe the surfaces of the appliance with a
damp cloth or sponge and dry with a
cloth.

Page 17

5 How to use the hob

1

Rapid burner 14-26 cm

2

Auxiliary burner 12-18 cm

3

Wok burner 22-30cm

4

Normal burner 14-20cm

5

Normal burner 14-20 cm
(Advised diameters of pots to be
used on related burners).

General information about cooking

DANGER
Risk of fire by overheated oil!

When you heat oil, do not leave it
unattended.

Never try to extinguish a fire
with water! When oil has caught

fire, immediately cover the pot or
pan with a lid. Switch off the hob
if safe to do so and phone the fire
service.

x Before frying foods, always dry them well

and gently place into the hot oil. Ensure
complete thawing of frozen foods before
frying.

x Do not cover the pot or pan you use when

heating oil.

x Place the pans and saucepans in a

manner so that their handles are not over
the hob to prevent heating of the handles.
Do not place unbalanced and easily tilting
cooking vessels on the hob.

x Do not place empty pots and saucepans

on cooking zones that are switched on.
They might get damaged.

x Operating a cooking zone without a pot,

pan or saucepan on it will cause damage
to the appliance. Turn off the cooking
zones after cooking is complete.

x As the surface of the appliance can be hot,

do not place plastic and aluminum vessels
on it.

x Such vessels should not be used to keep

foods in either.

x Use flat bottomed saucepans or cooking

vessels only.

x Put only the appropriate amount of food in

saucepans and pans. Doing so will assist
in you not having to do any unnecessary
cleaning as this will help prevent the
dishes from overflowing.

x Do not put covers of saucepans or pans

on the cooking zones.

x Place saucepans so that they are centered

on the cooking zone. When moving the
saucepan onto another cooking zone, lift
and place it onto the cooking zone you
want instead of sliding it.

Gas cooking

x The size of the cooking vessel and the

flame must be suited to each other. Adjust
the gas flames so that they do not extend
past the bottom of the cooking vessel and
ensure that the cooking vessel is centered
on the saucepan carrier.

Using the hobs

The large flame symbol indicates the highest
cooking power and the small flame symbol
indicates the lowest cooking power.

In the turned off position (top), gas is not
supplied to the burners.

Page 18

Igniting the gas burners

1. Keep the burner knob pressed in.

2. Turn the knob counter clockwise to the
large flame symbol.

The gas is ignited with the spark created.

3. Adjust the knob to the desired cooking
power.

Turning off the gas burners

Turn the keep warm zone knob to off (upper)
position.

1. Gas shut

off safety

x Push the knob inwards and turn it counter

clockwise to ignite.

x After the gas ignites, keep the knob

pressed for 3-5 seconds more to engage
the safety system.

x If the gas does not ignite after you press

and release the knob, repeat the same
procedure by keeping the knob pressed in
for 15 seconds.

DANGER
Risk of deflagration incase of
unburned gas!

Do not press the knob for longer
than 15 seconds if there was no
ignition.
Wait for one minute and then
repeat the ignition process.

Wok burner

As a counter measure
against blow out due to
fluid overflows at burners
or should the flame
extinguish for whatever
reason, the flow of gas to
the burner will
automatically be
terminated.

Gas shut off safety system (in models
with thermic component)

Wok burners help you to cook faster. Wok,
which is particularly used in Asian kitchens,
is a kind of deep and flat fry-pan made of
sheet metal. These are used to cook minced
vegetables and meat n a short time using a
strong flame.

Since meals are cooked using a strong
flame and in a very short time, and as such
fry-pans conduct heat rapidly and evenly, the
nutritional value of the food is preserved and
vegetables remain crispy.

The wok burner can be used for regular
saucepans too.

Page 19

6 Maintenance and care

General information

The service life of the appliance will extend
and problems will decrease if the appliance
is cleaned at regular intervals.

x Cleaning of the valves must only be

carried out by a qualified Defy technician.
i.e. Burner not functioning correctly.

x The condition of the gas hose and valve

must be inspected for leaks every time the
gas bottle is re-filled.

x Clean the appliance thoroughly after each

use. In this way it will be easier to remove
cooking residues and prevent these from
burning during next use.

x No special cleaning agents are required

for cleaning the appliance. Use warm
water with washing liquid, a soft cloth or
sponge to clean the product and wipe it
with a dry cloth.

x Always ensure any excess liquid is

thoroughly wiped off after cleaning and
any spillage is immediately wiped dry.

x Do not use cleaning agents that contain

acid or chloride to clean the stainless or
inox surfaces and the handle. Use a soft
cloth with a liquid detergent (not abrasive)
to wipe those parts clean, paying attention
to sweep in one direction.

2. Clean the hob.

3. Install the burner caps and make sure that
they are seated correctly.

4. When installing the upper grills, pay
attention to place the saucepan carriers
so that the burners are centered.

DANGER Risk of electric shock!

Switch off the electricity before
cleaning the appliance to avoid
an electric shock.

DANGER Hot surfaces may
cause burns! Allow the appliance

to cool down before you clean it.

Sugar-based foods such as thick
cream and syrup must be cleaned
promptly without waiting the
surface to cool down. Otherwise,
glass ceramic surface may be
damaged permanently.

Glass ceramic surfaces

Wipe the glass ceramic surface using a
piece of cloth dampened with cold water in a
manner as not to leave any cleaning agent
on it. Dry with a soft and dry cloth. Residues
may cause damage on the glass ceramic
surface when using the hob for the next
time. Dried residues on the glass ceramic
surface should under no circumstances be
scraped with hook blades, steel wool or
similar tools. Remove calcium stains (yellow
stains) by a small amount of lime remover
such as vinegar or lemon juice. You can also
use suitable commercially available
products. If the surface is heavily soiled,
apply the cleaning agent on a sponge and
wait until it is absorbed well. Then, clean the
surface of the hob with a damp cloth.

Slight color fading may occur on coatings or
other surfaces in time. This will not affect the
operation of the product. Color fading and
stains on the glass ceramic surface is a
normal condition, and not a defect.

Cleaning the control panel

Clean the control panel and knobs with a
damp cloth and wipe them dry.

Do not remove the control
buttons/knobs to clean the control
panel. Control panel may get
damaged!

The surface may get damaged by
some detergents or cleaning
materials. Do not use aggressive
detergents, cleaning powder/
cream or any sharp objects.

Do not use steam cleaners or a
water jet for cleaning.

Cleaning the hob
Gas hobs

1. Remove and clean the saucepan carriers
and burner caps.

1 Knob

2

Sealing
element

Page 20

Gas Jet Cleaning Procedure

x Every six months the gas jets on your hob should be

cleaned to ensure continued efficient and safe
operation.

x This may be done using a Gas Jet Cleaning Kit which

may be purchased from your nearest Defy Service
Centre.

x The kit comprises of a sliding T-bar (A) a socket (B)

and a ‘Classic pin’ (C).

x Fit the T-bar to the socket and remove the pot

stands, burner caps and burner bodies.

1. Insert the socket into the central tube of the burner so
that it locates over the brass gas jet at the bottom of
the tube.

2. Gently loosen the brass gas jet by turning the socket in
an anti-clockwise direction.

3. Carefully lift the socket and loosened brass gas jet
from the central burner tube.

4. Insert the Classic pin into central hole of the jet and
slide it up and down until the jet is free of accumulated
dirt.

5. Re-assemble in reverse order.

6. Clean all the burner jets in the manner described
above.

Page 21

7 Troubleshooting

There is no gas:

Main gas valve is closed. Open gas valve.

Gas pipe is bent. Ensure the gas pipe has been properly fitted.

There is no ignition spark:

No current. Check fuses in the fuse box.

Burners are not burning properly or not at all:

Burners are dirty. Clean burner components.

Burners are wet. Dry the burner components.

Burner cap is not fitted correctly. Mount the burner cap correctly.

Gas valve is closed. Open gas valve.

Gas cylinder is empty (when using LPG). Replace gas cylinder.

The burners will not light:

The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.

The burners are dirty or wet. Clean / dry the burner components.

The gas cylinder is empty. Replace gas cylinder.

The burner caps are not fitted correctly. Fit burner caps correctly.

The gas pressure regulator is closed. Check to see if the regulator is open.

The lighting procedure has not been followed
correctly.

Follow the correct lighting procedure.

The flame is yellow
Pots and pans are stained:

The burners are dirty or wet. Clean / dry the burner components.

The gas is running out. Replace gas cylinder.

The burner caps are not fitted properly. Fit burner caps properly.

The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.

Smell of leaking gas:

Are all the control knobs in the off position? Check to see the knobs are in the off position.

The gas pipe is fitted incorrectly. Ensure the gas pipe has been properly fitted.
The hose clamps require tightening or

replacing.

Have hose clamps tightened or replaced.

The regulator is faulty and needs to be
replaced.

Have regulator checked and replaced.

If the problem cannot be remedied after following the troubleshooting problem solving
guide, please consult with an authorised service agent or the dealer where you
purchased the appliance. Never attempt to repair a defective appliance yourself.

Problem solving guide—before calling for technical support

Page 22

8 Service Centres

OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS. PLEASE

CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.

South African Service Agents:

BLOEMFONTEIN

160 Long Street, Hilton, Bloemfontein 9301
Tel: [phone]
[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441
Tel: [phone]
[e-mail]

DURBAN

35 Intersite Avenue, Umgeni Business Park,
Durban, 4051
Tel: [phone]
[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,
East London, 5201
Tel [phone]
[e-mail]

JOHANNESBURG

Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: [phone] or 011 621 0300
[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699
Tel: [phone] / 7 / 8 / 9
[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth
6001
Tel: [phone]
[e-mail]

PRETORIA

Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad,
0082
Tel: [phone]
[e-mail]

Sub-Saharan Africa Service Agents:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD

10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

Rua da Resistencia No. 97B R/C
Cell: [phone]
[e-mail]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Page 23

9 Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described
on the certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship
and material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50 km from a Company Service Centre or an Authorised Service Dealer. Where
the appliance is located beyond the 50 km radius, the purchaser shall be liable for the
standard travelling charges, as determined by the Company.

CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are

repaired in our service centres and are not collected from the customers home. Faulty units
should be delivered to the purchasing dealer or to the nearest Company Service Centre for
warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded
from these warranties. It is an express condition of these warranties that the purchaser takes
due care and attention in the use and maintenance of the appliance. Abuse, misuse in
conflict with operating instructions, connection to incorrect voltages and subjection to
commercial use shall release the Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or if
the serial number of the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.

5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.

6.

For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your

nearest Defy office. Please refer to the previous page for respective South African service
agents and Sub-Saharan Africa service agents.

7. Where service is requested under warranty and no fault or defect can be found by the

Company, all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR

WARRANTY PURPOSES.

Page 24

10 Installers Details

Please register your product at

www.defy.co.za

Installer’s details to be recorded below

INSTALLER’S NAME AND COMPANY……………………………………………………..

…………………………………………………………………………………………………...

INSTALLER’S REGISTRATION NUMBER…………………………………………………

…………………………………………………………………………………………………...

HAVE YOU RECEIVED A WRITTEN COMPLETION CERTIFICATE?........................

…………………………………………………………………………………………………..

HAS THE INSTALLER EXPLAINED THE OPERATIONAL DETAILS OF YOUR STOVE

TO YOU?.........................................................................................................................

DHG131