OWNER’S
MANUAL
DOMINO RANGE
2 PLATE HOB
DHD316 BLACK
DHD317 STAINLESS
www. defy.co.za
The Manufacturer strives for continuous
improvements. For this reason, the text
and illustrations in this book are
subject to change without notice.
Part Number 067 114
Page 1
Introduction
Congratulations on the purchase of this
quality appliance.
We trust that you will enjoy many years of
trouble free use. Please read these
instructions carefully before using the
appliance. This book will provide you with
information on how to operate and care for
your appliance in order that you gain the
maximum benefit from it.
Cupboard requirements
• Cooking appliances generate
considerable heat. The layout and
materials of the mounting cabinet should
take account of these characteristics.
• Surfaces and surrounding edges
immediately adjacent to the hob should be
able to withstand temperatures of up to
100°C without delaminating or
discolouring.
• Allow an unrestricted air space of at least
75mm underneath the underside of the
hob for ventilation and cooling purposes.
Future Transportation
Keep the appliances original carton and
transport the product in it. Follow the
instructions on the carton. If you do not have
the original carton, pack the appliance in
bubble wrap or thick cardboard and tape it
securely.
Secure the caps and pan supports with
adhesive tape.
Check the general appearance of
your appliance for any damages
that might have occurred during
transportation.
Package information
Packaging materials are dangerous to
children. Keep packaging materials in a safe
place out of reach of children.
Packaging materials of the appliance are
manufactured from recyclable materials.
Do not dispose of the packaging materials
together with domestic or other wastes.
Please ensure that packaging material is
disposed of in a responsible manner.
Plastic bags should be cut up to prevent
children playing with them and accidentally
suffocating.
If the appliance is damaged in any way, do
not use it. Report the damage to your dealer,
who will take the necessary corrective
action.
To avoid accidental injury, extreme care
should be taken when handling the hob prior
to installation as the exposed edges are very
sharp.
SHARP EDGES
HANDLE WITH CAUTION
Disposing of the old product
Dispose of the old appliance in an
environmentally friendly manner.
Refer to your local dealer or solid waste
collection centre in your area to learn how to
dispose of your product.
Before disposing of the product, cut off the
power cable plug and make the door lock (if
any) unusable to avoid dangerous conditions
to children.
Page 2
Important safety instructions
This section contains safety instructions that
will help you avoid risk of injury and damage.
All warranties will become void if you do not
follow these instructions.
General safety
• This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been
given supervision or instruction
concerning the use of the appliance by
a person responsible for their safety.
Children should be supervised to
ensure that they do not play with the
appliance.
• Connect the appliance to an earthed
outlet/line protected by a fuse of suitable
capacity. Have the earth installation made
by a qualified electrician. Our company
shall not be liable for any problems arising
due to the appliance not being earthed in
accordance with the local regulations.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similar qualified persons in order
to avoid a hazard.
• Do not operate the appliance if it is
defective or has any visible damage.
• Do not carry out any repairs or
modifications on the appliance. However,
some issues may remedied that do not
require any repairs or modifications. See
Troubleshooting.
• Never wash down the appliance with
water! There is the risk of electric shock!
• Never use the appliance when your
judgment or coordination is impaired by
the use of alcohol and/or drugs.
• The appliance must be disconnected from
the mains during installation, maintenance,
cleaning and repair procedures.
• Be careful when using alcoholic drinks in
your dishes. Alcohol evaporates at high
temperatures and may cause a fire since it
can ignite when it comes into contact with
hot surfaces.
• Do not use the appliance for heating
closed tins and glass jars. The pressure
that would build up in the tin/jar may
cause it to burst.
• Do not place any flammable materials
close to the appliance as the sides may
become hot during use.
• Keep all ventilation slots clear of
obstructions.
• The appliance may be hot when it is in
use. Never touch the hot elements/
heaters.
• Make sure that the function knobs are
switched off after every use.
• Always keep children and infirm persons
away from the appliance when it is in use.
• Only use the appliance for preparing food.
• Use a deep pan, large enough to cover
the appropriate element.
• Always dry food thoroughly before placing
it in hot oil or fat. Frozen food in particular
will spit and splatter if added too quickly.
• Never fill the pan more than one third full
of fat or oil.
• Never heat fat or fry with a lid on the pan.
• Do not fry too much food at once. This
lowers the temperature of the oil or fat
and results in fatty foods.
• Do not leave hot fat or oil unattended. If
overheating occurs, these could catch fire.
• Do not use or store inflammable products
(alcohol, petrol, benzene etc.) near the
hob as these pose a fire risk.
• Do not cover the hob or burners with
aluminium foil.
Page 3
Safety for children
• Electrical appliances are dangerous to
children. Keep children away from the
appliance when it is operating and do not
allow them to play with the appliance.
• Accessible parts of the hob will become
hot whilst the appliance is in use. Children
should be kept away until the appliance
has cooled down.
• Do not place any items above the
appliance that children may reach for.
• The packaging materials will be dangerous
for children. Keep the packaging materials
away from children.
In the event of a pan fire
• Switch off the Electricity and or Gas
supply.
• Smother the flames with a blanket or
damp cloth.
• Burns and injuries are usually caused by
picking up the burning pan and rushing
outside with it.
• Do NOT use water to extinguish an oil
or fat fire.
SAVE THESE INSTRUCTIONS
3 Installation
Preparation of location and
electrical and gas installation for
the appliance falls under the
customer’s responsibility.
DANGER
The appliance must be installed in
accordance with all local gas and/
or electrical regulations.
DANGER
Prior to installation, visually
check if the appliance has any
defects on it. If so, do not have
it installed.
Damaged appliances are a safety
risk.
Installation is the buyer’s responsibility. The
manufacturer accepts no liability for this
service. Any action that the manufacturer
has to take as a result of an erroneous
installation will not be covered by the
warranty.
The necessary installation, including gas and
electrical connections, must be carried out
by qualified personnel in accordance with
current and local regulations. An installation
by an unqualified person may constitute a
hazard.
Installations carried out by unauthorized
persons will void the warranty.
The manufacturer shall not be held
responsible for injury to persons or
damages arising from procedures carried
out by unauthorized persons or due to
non compliance with these provisions.
Before installation
This appliance is designed for installation in
a domestic worktop. A safety distance must
be left between the appliance and the
kitchen walls and furniture. See figure
overleaf (values in mm).
• This appliance can also be used in a free
standing position. Allow a minimum
distance of 750 mm above the hob
surface.
• (*) If a cooker hood is to be installed
above the appliance, refer to the cooker
hood manufacturers instructions regarding
installation height (min 650 mm)
• Remove packaging materials and
transport locks.
• Surfaces, synthetic laminates and
adhesives used must be heat resistant
(100 °C minimum).
• The worktop must be aligned and fixed
horizontally.
• Cut the aperture for the hob in the
worktop as per installation dimensions.
Page 4
Electrical installation
This appliance must be earthed. The
manufacturer and the seller do not accept
responsibility for any damage due to
incorrect installation or electrical connection.
Note: The appliance is not intended to be
operated by means of an external timer or
separate remote-control system.
The hob is fitted with a 15 Amp 3 pin plug
which may be inserted into a conveniently
located 15A earthed socket located in an
easily accessible position, under the counter
and in close proximity to the hob.
If the hob is to be permanently connected to
the power supply a qualified electrician must
install a circuit breaker having a contact
opening distance of at least 3 mm. that
allows complete disconnection.
Invert the hob on the worktop adjacent to the
aperture before making the electrical
connection. This will allow sufficient cable
length for subsequent servicing.
The power cable plug must be
within easy reach after installation
(do not route it above the hob).
Installation
• After carrying out the necessary electrical
connections, fit the hob sealing putty
(supplied) underneath the perimeter rim of
the hob and gently lower the hob into and
over the cavity in the counter top. See
sketch below.
• Secure the hob to the counter top from
underneath, using the brackets provided.
Securing holes are located at each corner
of the hob base for this purpose. See
sketch below
• Carefully trim away any putty exposed
round the perimeter.
DANGER Risk of electric
shock, short circuit or fire by
unprofessional installation!
2
7
5
0
9
4
The appliance may be connected
to the mains supply only by an
authorized qualified person and
Aperture cut into counter top
the appliance is only guaranteed
after correct installation.
DANGER Risk of electric
shock, short circuit or fire by
damage of the mains lead!
STANDARD
COUNTER TOP
HOB
SEALING PUTTY
The mains lead must not be
clamped, bent or trapped or
come into contact with hot parts
SECURING BRACKET
AND SCREW
of the appliance. If the mains lead
is damaged, it must be replaced
by a qualified electrician.
THICKER
DANGER Risk of electric
COUNTER TOP
shock! Before starting any work
on the electrical installation,
HOB
SEALING PUTTY
SECURING BRACKET
AND SCREW
please disconnect the appliance
from the mains supply.
Fixing holes are located at each
corner of the hob base
Page 5
How to use the hob
General information about cooking
DANGER
Risk of fire by overheated oil!
When you heat oil, do not leave it
unattended.
Never try to extinguish a fire
with water! When oil has caught
fire, immediately cover the pot or
pan with a lid. Switch off the hob
if safe to do so and phone the fire
service.
• Before frying foods, always dry them well
and gently place into the hot oil. Ensure
complete thawing of frozen foods before
frying.
• Do not cover the pot or pan you use when
heating oil.
• Place the pans and saucepans in a
manner so that their handles are not over
the hob to prevent heating of the handles.
Do not place unbalanced and easily tilting
cooking vessels on the hob.
• Do not place empty pots and saucepans
on cooking zones that are switched on.
They might get damaged.
• Operating a cooking zone without a pot,
pan or saucepan on it will cause damage
to the appliance. Turn off the cooking
zones after cooking is complete.
• As the surface of the appliance can be hot,
do not place plastic and aluminum vessels
on it.
• Such vessels should not be used to keep
foods in either.
• Use flat bottomed saucepans or cooking
vessels only.
• Put only the appropriate amount of food in
saucepans and pans. Doing so will assist
in you not having to do any unnecessary
cleaning as this will help prevent the
dishes from overflowing.
• Do not put covers of saucepans or pans
on the cooking zones.
• Place saucepans so that they are centered
on the cooking zone. When moving the
saucepan onto another cooking zone, lift
and place it onto the cooking zone you
want instead of sliding it.
The control panel
Plate controls
• Select the required heat level by turning the
knob to the required setting.
• 1= warming
• 2-3 =simmering
• 4= cooking
• 5-6 = frying and boiling
• An indicator light will glow when the plate is
switched on.
16
5
4
FRONT PLATE BACK PLATE
2
3
5
16
2
3
4
Red dot plate.
• The plate featuring a red dot in the centre
is a high speed, high wattage plate for
increased performance.
• For your safety this plate is fitted with a
thermal limiter. Should the plate be
accidentally switched on and left
unattended, the limiter will reduce the
power output of the plate and minimise
the risk of overheating and the possibility
of fire.
The hob
1. Rear plate 1500W
2. Front plate 1500W
Page 6
Maintenance and care
General information
The service life of the appliance will extend
and the possibility of problems will decrease
if the appliance is cleaned at regular
intervals.
• Take care to remove any encrustations
and ensure that the burner holes are
clear.
DANGER Risk of electric shock!
Switch off the electricity before
cleaning the appliance to avoid
an electric shock.
DANGER Hot surfaces may
cause burns! Allow the appliance
to cool down before you clean it.
The surface may get damaged by
some detergents or cleaning
materials.
Do not use aggressive detergents,
cleaning powder/cream or any
sharp objects.
Cleaning the hob
Gas hobs
1. Remove and clean the saucepan carriers
and burner caps.
2. Clean the hob.
3. Install the burner caps and make sure that
they are seated correctly.
4. When installing the upper grills, pay
attention to place the saucepan carriers
so that the burners are centered.
• Clean the appliance thoroughly after each
use. In this way it will be possible to
remove cooking residues more easily, thus
avoiding these from burning the next time
the appliance is used.
• No special cleaning agents are required
for cleaning the appliance. Use warm
water with washing liquid, a soft cloth or
sponge to clean the product and wipe it
with a dry cloth.
• Always ensure any excess liquid is
thoroughly wiped off after cleaning and
any spillage is immediately wiped dry.
• Never use high-pressure steam equipment
or a water jet for cleaning.
• Do not use cleaning agents that contain
acid or chloride to clean the stainless or
inox surfaces and the handle. Use a soft
cloth with a liquid detergent (not abrasive)
to wipe those parts clean, paying attention
to sweep in one direction.
• Never use cleaning products containing
abrasive materials as these could damage
the decorative and informative paint
applications.
Do not use steam cleaners for
cleaning.
Page 7
Caring for solid plates
• Before using the plates for the first time, switch them on for about 4 minutes at the highest
setting. This allows the factory applied protective coating to burn in. Fumes will be evidenced
during this operation but this is normal.
• To prevent blotchy discolouration and corrosion, moisture from spatters and spills should be
cleaned off immediately.
• To clean the plates, wipe them with a damp cloth or nylon pad. A little liquid detergent may be
used. Do not use metal scourers or sharp metal objects to clean the plates.
• After cleaning, dry the plates by switching them on for a short while.
• To prevent rust, periodically apply some sewing machine oil or electrical hotplate polish -
available from Defy Service Centres. Extra attention is required in areas of high humidity or in
close proximity to the sea.
DO DO NOT
USE POTS THAT ARE SLIGHTLY
BIGGER THAN THE PLATES
TO CONSERVE ENERGYAND AVOID SPILLS
KEEP A LID ON THE POT
TO CLEAN THE PLATE
WIPE IT WITH A DAMP
CLOTH OR NYLON SCOURING PAD
SWITCH THE PLATE ON FOR A
SHORT PERIOD TO DRY
DO NOT
USE ONE POT ON TWO PLATES
USE A POT ON AN UNMATCHED PLATE
DO NOT USE A POT WITH AN UNEVEN BASE
DO NOT
DO NOT
TO INHIBIT CORROSION, PERIODICALLY APPLY
ELECTRICAL PLATE POLISH,
SALT-FREE VEGETABLE OIL
OR SEWING MACHINE OIL TO THE PLATE
DO NOT USE A POT WITH A DIRTY OR WET BASE
NOTE: THE WARRANTY DOES NOT COVER THE REPLACEMENT
OR REPAIR OF RUSTED OR CORRODED PLATES.
Page 8
Care guide for Stainless Steel model
Stainless steel is not adversely affected by
normal household use but because of it’s
reputation for durability, it is sometimes
assumed to be indestructible, and therefore
subjected to misuse or even abuse.
Care should be taken to avoid such
‘abnormal’ use.
DO USE
• A soft cloth or synthetic sponge.
DO NOT USE
• Acids.
• A steam cleaner.
• Coarse abrasive cleaning powders.
• Metallic scourers, steel wool or metal
scrapers.
• Wire brushes or emery paper.
• So called ‘silver cleaners’.
• Kitchen scourers / foam pads.
• Soap, or mild household detergent.
( Handy Andy )
• Diluted ammonia in warm water.
• A nylon bristle brush.
• Cleaners labelled “Suitable for stainless
steel”.
CONDITION ACTION COMMENTS
Requires routine
cleaning
Mild detergent solution applied with soft
sponge or cloth. Rinse and wipe dry.
Please note: Some of the suggested
procedures in the table below may alter the
surface appearance of the treated area.
They should therefore only be applied with
careful consideration and care.
Use warm to hand-hot water. A
5% addition of ammonia is
beneficial.
Finger prints Pre-treat finger marks with alcohol or an
organic solvent. Follow immediately with
routine cleaning. Wipe with a little baby oil
and a soft lint free cloth. Buff to shine
Stubborn stains and
discolouration
Grease and fat splatter. Wipe off excess with a soft cloth or paper
Scratches on the
brushed finish.
Use a little Ceran cleaning paste.
(available from Defy Service Centres).
Rinse and dry.
towel. Use dishwashing liquid. Follow up
with routine cleaning.
For slight scratches, use a nylon pad
loaded with an iron free abrasive polishing
compound. Rub in the direction of the
original texture. Follow up with routine
cleaning. For deep scratches use a
coarser abrasive initially and follow up as
for light scratches,
Minimize re-occurrence by
applying a wax or silicone based
household polish to the clean dry
surface.
Apply whenever necessary
Repeat several times rather than
resorting to a single aggressive
cleaning method
Deep scratches will be difficult to
remove completely. Do not use
steel wool or metal scourers
unless they are made from
stainless steel.
Frequent cleaning is recommended rather than an occasional aggressive clean. Routine
cleaning will preserve the corrosion resistance and appearance of the stainless steel for many
years.
Clean the stainless steel as often as necessary and use the simplest cleaning method that will
effectively do the job. Use clean water, or a mild detergent solution applied with a soft cloth or
sponge. Rinse well and wipe dry.
Page 9
Trouble shooting
Electric hobs
• Check house fuses or trip switches.
• Check the wall plug by plugging another small appliance into the wall socket.
Gas hob
• Check house fuses or trip switches.
• Check the wall plug by plugging another small appliance into the wall socket.
• Check that there is gas in the bottle and that the valve is open.
Be advised that you may be charged for a service call, even during the warranty period,
if the fault is due to or caused by any of the above.
If the problem cannot be remedied after following the troubleshooting problem solving
guide, please consult with an authorised service agent or the dealer where you
purchased the appliance. Never attempt to repair a defective appliance yourself.
Owner’s responsibility
Since the following are not factory faults, they are the owner’s responsibility.
• Damage to exterior finish.
• Breakage of glass and other components.
• Damage through improper use or installation of the appliance.
• Damage caused by moving the appliance.
• Rusted or corroded solid plates.
Page 10
Service Centres
BLOEMFONTEIN
CAPE TOWN
DURBAN
EAST LONDON
JOHANNESBURG
Commercial Head Office,
Administration, Distribution, National Groups,
Tel. Sales, Contracts and Credit.
POLOKWANE
PORT ELIZABETH
PRETORIA.
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 528 3000
CapeTown.Service@defy.co.za
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED AGENTS.
FOR FURTHER DETAILS PLEASE CONSULT THE NEAREST REGIONAL
DEFY TECHNICAL SUPPORT CENTRE.
Page 11
Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance
described on the certificate and shall constitute the only warranty given in respect of this
appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date
of purchase the appliance is free from defect under normal domestic use, both in
workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective,
shall be at the election of the Company. The Company reserves the right to effect such
service through any of its Service Divisions or Authorised Service Dealers. The cost of such
service shall be borne by the Company in full, provided that the appliance is located no
further than 50 km from a Company Service Centre or an Authorised Service Dealer.
Where the appliance is located beyond the 50 km radius, the purchaser shall be liable for
the standard travelling charges, as determined by the Company.
2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically
excluded from these warranties. It is an express condition of these warranties that the
purchaser takes due care and attention in the use and maintenance of the appliance.
Abuse, misuse in conflict with operating instructions, connection to incorrect voltages and
subjection to commercial use shall release the Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or
any repairs to the appliance are effected by any persons not duly authorised by the
Company, or if substitute parts not approved by the Company are used in the appliance, or
if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil
disturbances or any Act of God. The Company shall not, in terms of these warranties be
responsible nor held liable for any consequential loss or damage of any kind caused by or
due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those
incurred within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the
borders of the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the
Company, all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will
render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR
WARRANTY PURPOSES.
Page 12
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