Defy DGS179 User Manual

Page 1

STOVE DEFY

60 cm GE 3B 1S ELECTRIC OVEN

DGS179

Users Manual

Record in the space below the listed information for future reference.

SERIAL NUMBER…………………………………………………………………………………..

DATE OF PURCHASE……………………………………………………………………………...

PURCHASED FROM………………………………………………………………………………..

………………………………………………………………………………………………………….

070047

PERMIT NUMBERS

1037-56/1-RSA-12-A

The manufacturer strives for continuous
improvement. For this reason, the text and
illustrations in this manual are subject to change
without notice.

Page 2

Dear Customer,
Your new Defy appliance was manufactured in a state of the art facility and has passed the strictest quality control
procedures.
Important: Read these instructions for use carefully so as to familiarize yourself with the appliance before
connecting it to its gas container. Keep these instructions for future reference.
This User Manual may also be applicable for several other models. Differences between models are explicitly
identified in the manual.This manual will provide you with information on how to operate and care for your
appliance to gain the maximum benefit from it.
We trust you will enjoy years of trouble free use.

EXPLANATION OF SYMBOLS

Throughout this User Manual the following symbols are used:

Important information or useful hints about usage.

Warning for hazardous situations with regard to life and property.

Warning for risk of fire.

Warning for hot surfaces.

Table of contents

1 General information 3

Overview 3
Technical specifications 3
Identification table 4
Package contents 4

2 Important safety instructions 5

General safety 5
Safety for children 6
Safety when working with gas 6
If you smell gas 8
Action to be taken in event of a burn back 8
Intended use 8
Electrical safety 9
Anti tilt mechanism 10

3 Installation 11

Before installation 11
Room ventilation 11
Electrical installation 12
Caring for solid plates 12
Important information 13
Gas installation and connection 13
Leakage control 14
Final check 14
Gas conversion 14
Package information 17
Future transportation 17
Disposing of the old appliance 17

4 Preparation 17

Tips for energy saving 17
First cleaning of the appliance 17
Initial heating 17

5 Using the hob 17

General information about cooking 17
Using the hobs 17

6 How to operate the oven 18

General information on baking & roasting 18
How to use the Oven 18
Cooking times table 19

7 Maintenance and care 20

General information 20
Cleaning the hob 20
Cleaning the oven / oven door 21
Oven door 21
Gas jet cleaning procedure 21

8 Troubleshooting 22

9 Service Centres 23

10 Warranty 24

Page 3

1 General Information

Overview

5

Oven

6

Front door

7

Lower part

8 Handle

1

Top lid

2

Burner plate

3

Control panel

4 Wire shelf

Technical specifications

GENERAL

External dimensions (height / width / depth) 940 mm / 595 mm / 690 mm

Gas type / pressure LPG - G 30/2.8-3.0 kPa

Total gas consumption 6.0 kW

HOB

Burners

Rear left

Solid plate

Power 1500 W

Front left

Rapid burner

Power 3000 W

Front right

Auxiliary burner

Power 1000 W

Rear right

Normal burner

Power 2000 W

OVEN

Main oven

Static oven

Grill power consumption 2.2 kW

1 Oven Thermostat
2 Selector
3 Solid plate rear left
4 Rapid burner front left

5 Auxiliary burner front right
6 Normal burner rear right
7 Ignition switch
8 Indicator light

Page 4

User manual

Package contents

Technical specifications may be changed
without prior notice to improve the quality
of the appliance.

Figures in this manual are schematic and
may not match your appliance exactly.

Values stated on the appliance labels or
in the documentation accompanying it
are obtained in laboratory conditions in
accordance with relevant standards.
Depending on operational and
environmental conditions of the
appliance, these values may vary.

Accessories supplied can vary

depending on the appliance model. Not
all accessories in the user manual may
be on your appliance.

The manufacturer strives for continuous
improvement. For this reason, technical
specifications, text and illustrations in this
manual are subject to change without
notice.

Wire Shelf

Used for roasting and for placing food to be baked,
roasted or cooked in casserole dishes on to the
desired rack.

Identification table

Rear left (RL)

Front left (FL)

Rear right (RR)

Front right (FR)

Position hob zone

1500 W
Rear left (RL)

3000 W
Front left
(FL)

1000 W
Front right
(FR)

2000 W
Rear right
(RR)

Gas type / Gas pressure

NG - G 20/2.0 kPa - R 115 72 103

LPG - G 30/2.8-3.0 kPa - 87 50 72

Burner Type Wattage Recommended Cooking Vessel Size

Auxilliary Burner (FR) 1000 12 – 14 cm

Normal Burner (RR) 2000 18 – 20 cm

Normal Burner (RL) 2000 18 – 20 cm

Rapid Burner (FL) 3000 20 – 22 cm

Important cooking information table

Page 5

2 Important safety instructions

This section contains safety
instructions that will help you
avoid risk of injury and damage.
All warranties will become void if
instructions are not followed.

General safety

 This appliance is not intended

for use by persons (including
children) with reduced physical,
sensory or mental capabilities,
or lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning the use
of the appliance by a person
responsible for their safety.

 Children should be supervised

to ensure that they do not play
with the appliance.

 Do not operate the appliance if

it is defective or has any visible
damage.

 Do not carry out any repairs or

modifications on the appliance.
However, some issues may
remedied that do not require
any repairs or modifications.
See Troubleshooting.

 Never use the appliance when

your judgment or coordination is
impaired by the use of alcohol
and/or drugs.

 Keep all ventilation slots clear

of obstructions.

 Do not use the appliance with

the front door glass removed or
cracked.

 Be careful when using alcoholic

drinks in your dishes. Alcohol
evaporates at high
temperatures and may cause a
fire since it can ignite when it
comes into contact with hot
surfaces.

 Do not heat closed tins and

glass jars in the oven. The
pressure that would build up in
the tin/jar may cause it to burst.

 Do not place any flammable

materials close to the appliance
as the sides may become hot
during use.

 Do not place baking trays,

dishes or aluminium foil directly
onto the bottom of the oven.
The heat accumulation might
damage the bottom of the oven.

 The appliance may be hot when

it is in use. Never touch the hot
burners, inner sections of the
oven, heaters etc.

 Always use heat resistant oven

gloves when putting in or
removing dishes from the hot
oven.

 Make sure that the function

knobs are switched off after
every use.

 Always keep children and infirm

persons away from the
appliance when it is in use.

 Do not use or store inflammable

products (alcohol, petrol,
benzene etc.) near the
appliance as these pose a fire
risk.

Page 6



Electrical and/or gas products
are dangerous to children. Keep
children away from the
appliance when it is operating
and do not allow them to play
with the appliance.

 Accessible parts of the

appliance will become hot whilst
the appliance is in use. Children
must be kept away until the
appliance has cooled down.

 "CAUTION: Accessible parts

may be hot when the grill is in
use. Young children should be
kept away."

 When the door is open, do not

load any heavy object on it and
do not allow children to sit on it.
It may overturn or the door
hinges may be damaged.

 The packaging materials are a

danger for children. Keep the
packaging materials away from
children. Please ensure that the
packaging material is disposed
of in a responsible manner.

 The rear surface of the oven

gets hot when it is in use. Make
sure that the gas connection
does not come into contact with
the rear surface as connections
may get damaged.

 When using Gas, ensure that

the room is well ventilated.

 Ventilation is vital for the

efficient performance of all
appliances and for the safety of
the occupants of the room in
which the appliance is installed.

 Use a deep pan, large enough

to cover the appropriate burner.

 Always dry food properly before

placing it in hot oil or fat. Frozen
food in particular will spit and
splatter if added too quickly.

 Never fill the pan more than one

third full of fat or oil.

 Never heat fat or fry with a lid

on the pan.

 Do not fry too much food at

once. This lowers the
temperature of the oil or fat and
results in fatty foods.

 Do not leave hot fat or oil

unattended. If overheating
occurs, these could catch fire.

Safety for children

 Packaging materials are

dangerous to children. Keep
packaging materials in a safe
place out of reach of children.

 Do not place any items above

the appliance that children may
reach for.

Safety when working with gas

 Any work carried out on gas

equipment and systems may
only be done by authorised
qualified persons who are
registered LPG Gas installers.

 Prior to installation, ensure that

the local distribution conditions
(nature of the gas and gas
pressure) and the adjustment of
the appliance are compatible.

 Installation and connection

must be in accordance with
current installation regulations.

Page 7

DANGER. Risk of
explosion and poisoning!
Put out all naked flames
and do not smoke, strike
matches or do anything
that could cause ignition.
Do not operate any
electric switches (e.g.
light switch, TV,
computer, cooker or door
bell). Do not use a
telephone or mobile
phone.

CAUTION: The use of gas
cooking appliances results in the
production of heat and moisture
in the room in which it is installed.
Ensure that the kitchen is well
ventilated: keep natural
ventilation holes open or install a
mechanical ventilation device
(mechanical extractor hood).
Prolonged intensive use of the
appliance may call for additional
ventilation, for example
increasing the level of the
mechanical ventilation where
present.

IMPORTANT: If the gas
type of the appliance is
changed, then the rating
plate that shows the gas
type of the unit must also
be changed.

IMPORTANT: If the gas
type of the appliance is
changed, then the
sticker that is currently
on the rear of the
appliance that reads
“Factory adjusted for
LPG gas” must be
replaced by the sticker
“Adjusted for natural
gas”. The new sticker is
in the gas jet kit supplied
with the appliance.

 Particular attention must be

given to relevant requirements
regarding ventilation; See
Before installation.

 Gas appliances and systems

must be regularly checked for
proper functioning. The
regulator, hose and its clamp
must be checked regularly and
replaced within the periods
recommended by its
manufacturer or when
necessary.

 Clean the gas burners regularly.

The flames should be blue and
burn evenly.

 Good combustion is required in

gas appliances. In case of
incomplete combustion, carbon
monoxide (CO) might develop.
Carbon monoxide is a
colourless, odourless and very
toxic gas, which has a lethal
effect even in very small doses.

 Request information about gas

emergency telephone numbers
and safety measures from your
local gas provider in case of a
gas smell .

Page 8

In the event of a pan fire

 Switch off the Gas supply.
 Smother the flames with a

blanket or damp cloth.

 Burns and injuries are usually

caused by picking up the
burning pan and rushing
outside with it.

 Do NOT use water to extinguish

an oil or fat fire.

Intended use

This appliance is designed for
domestic use. Commercial use
will void the warrantee.
CAUTION: This appliance is for
cooking purposes only. It must
not be used for other purposes.
This appliance must not be used
for warming plates under the grill,
drying towels, dish cloths etc. by
hanging them on the oven door
handles. This product should also
not be used for room heating
purposes. The manufacturer shall
not be liable for any damage
caused by improper use or
handling errors.

Ventilation

 Room ventilation is vital for the

efficient performance of the
appliance and for the safety of
the occupants in the room in
which the appliance is installed.

Action to be taken in the event
of a burn back

 In the event of a burn back

(where the flame burns back
into the jet ) immediately turn
off the control to the affected
burner.

 Wait a few minutes and relight

the burner in the normal
manner.

 If the burn back occurs again,

turn off the control knob to the
affected burner, and consult the
nearest Defy service
technician, who will advise you.

If you smell gas

 Turn off all valves on gas

appliances and gas meter at
the main control valve, unless
it's in a confined space or
cellar.

 Extinguish all naked flames.
 Do not operate any electrical

appliances.

 Ventilate the area. Open doors

and windows.

 Check for leaks. Check all

tubes and connections for
tightness.

 If odour persists contact your

nearest Defy Service Centre for
assistance.

 If you still smell gas leave the

property.

 Warn the neighbors.
 Call the fire-brigade. Use a

telephone outside the house.

 If you have door or gates that

are secured by an electric lock,
or entry phone, please open
these manually.

 Do not re-enter the property

until you are told it is safe to do
so.

Page 9

Oven flame failure
safety cut out. (Oven

only) In the unlikely event
of a flame blow out,
caused by an overflow of
fluid at the oven burner, a
safety mechanism will
automatically shut off the
gas to the oven
approximately 30
seconds after the flame
extinguishes.

Electrical safety

 If the appliance has a failure, it

should not be operated unless it
is repaired by an authorized
service agent. There is a risk of
an electric shock!

 Connect the appliance to an

earthed outlet/line protected by
a fuse of suitable capacity.
Have the earth installation
made by a qualified electrician.
This appliance must be earthed
and the manufacturer and the
seller do not accept
responsibility for any damage
due to incorrect installation or
electrical connection.

 The appliance must be

disconnected from the mains
during installation,
maintenance, cleaning and
repair procedures.

 The appliance must be installed

so that it can be completely
disconnected from the network.
The separation must be
provided either by a mains plug,
or a switch built into the fixed
electrical installation according
to construction regulations.

 If the supply cord is damaged, it

must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.

 The rear surface of the stove

gets hot when it is in use.
Ensure that the electrical
connection does not come into
contact with the rear surface so
as not to damage connections.

 Do not trap the mains cable

between the oven door and
frame and do not route it over
hot surfaces as the cable
insulation may melt and cause
a fire as a result of a short
circuit.

 Any work on electrical

equipment and systems should
only be carried out by
authorized and qualified
persons.

 Never wash down the appliance

with water! There is the risk of
electric shock!

SAVE THESE INSTRUCTIONS

Page 10

Anti-tilt mechanism

All stoves can tilt if you or a child
sit or lean on an open oven door.

 “A” 1 x Stability chain
 “B” 1 x Stability hook with

anchor sleeve

 “A” is factory fitted at the rear

of the stove in the centre. (See
overleaf for instructions if the
removable splashback is to be
fitted)

 Position the stove and move

“A” to touch the wall behind
the stove.

 Mark the hole where “A”

touches the wall behind the
stove.

 Move the stove away from the

wall to allow for an area to work
in.

 Using a 8.0 mm concrete bit,

drill a hole at the marked
position.

WARNING: in order to
prevent tipping of the
appliance, this stabilizing
means must be installed.
Refer to the instruction for
installation.

 Using the Stability hook and

anchor sleeve “B”, firmly secure
“B” to the wall.

 Slide the stove back in position

and engage the stability chain
“A” onto stability hook “B”.

 The stove is then secured and

will not accidentally tilt if
downward pressure is applied
to the open oven door.

Page 11

3 Installation

Installation is the buyer’s responsibility. The
manufacturer accepts no liability for this service. Any
action that the manufacturer has to take as a result of
an erroneous installation will not be covered by the
warranty.

The necessary installation, including gas and
electrical connections, must be carried out by
qualified personnel in accordance with current and
local regulations. An installation by an unqualified
person may constitute a hazard.

Installations carried out by unauthorized persons will
void the warranty.

The manufacturer shall not be held responsible
for injury to persons or damages arising from
procedures carried out by unauthorized persons
or due to non compliance with these provisions.

Preparation of location, electrical and

gas installation for the appliance falls
under the customer’s responsibility.

DANGER The appliance must be
installed in accordance with all local
gas and/or electrical regulations.

DANGER Prior to installation, visually
check if the appliance has any defects
on it. If so, do not have it installed.
Damaged appliances are a safety risk.

 The appliance can be used with cabinets on either

side but in order to have a minimum distance of
400mm above hotplate level allow a side
clearance of 65mm between the appliance and
any wall, partition or tall cupboard.

 The appliance can also be used in a free standing

position. Allow a minimum distance of 750 mm
above the hob surface.

 (*) If a cooker hood is to be installed above the

cooker, refer to cooker hood manufacturer
instructions regarding installation height (min 650
mm).

 The appliance corresponds to device class 1, i.e. it

may be placed with the rear and one side to
kitchen walls, kitchen furniture or equipment of any
size. The kitchen furniture or equipment on the
other side may only be of the same size or
smaller.

 Any kitchen furniture next to the appliance must be

heat-resistant (100 °C min.).

Before installation

To ensure that critical air gaps are maintained under
the appliance, we recommend that this appliance is
mounted on a solid base and that the feet do not sink
into any carpet or soft flooring.
The kitchen floor must be able to carry the weight of
the appliance plus the additional weight of cookware,
bakeware and food.

This appliance requires an operating pressure of

2.8-3.0 kPa. A suitable LPG regulator that
complies with the requirements of SANS 1237
must be used.
The manufacturer and the seller do not accept
responsibility for any damage due to incorrect
installation or gas connection.

Gas bottles should be located outdoors in a suitable
ventilated lock-up.
The connecting hose should not exceed 200 cm in
length.

Room ventilation

All rooms require a window that can be opened, or
equivalent, and some rooms will require a permanent
vent in addition.
Air for combustion is drawn from the room and the
exhaust gases are emitted directly into the room,
therefore good room ventilation is essential for the
safe operation of your appliance. If there is no window
or door available for room ventilation, extra ventilation
must be installed.
The appliance may be located in a kitchen, kitchen/
diner or a bed-sitting room, but not in a room
containing a bath or shower. The appliance must not
be installed in a bed sitting room of less than 20m3.
Do not install this appliance in a room below ground
level unless it is open to ground level on at least one
side.

This appliance uses LPG (Liquid petroleum or
bottle gas).

LPG Gas Only: Do not install this

appliance in a room below ground level
unless it is open to ground level on at
least one side. Failure to install
appliances correctly is dangerous and
could lead to prosecution.

Page 12

Electrical installation

This appliance must be earthed and the
manufacturer and the seller do not accept
responsibility for any damage due to incorrect
installation or electrical connection. This appliance
should not be connected through an earth leakage
system. Refer to S.A.N.S. 10142

Connection to the power supply

This appliance has a ‘Y’ type supply cord connection
and must be installed by a licensed electrician, who
will ensure that the stove is correctly connected and
safely earthed. The rated current is printed on the
serial number label attached to the stove upper back
panel. The appliance must be connected to the mains
through an All pole isolating switch which has a
minimum clearance between the contacts of 3 mm. in
All poles. A means for disconnection must be
provided in the fixed wiring.

Electrical installation

Push the electric plug into a 230V. 15A. Earthed
wall socket The stove is a plug in model with a 15A.
power supply. Do not set the knob to the

unmarked position.

Connecting the sprague to the oven

1.) Purchase a standard plastic/metal saddle type
bracket, capable of going around the 20 mm
diameter sprague and with a hole pitch of 38 mm
(Plastic) 45 mm (Metal), from your local hardware
and 2 off 4.2 mm x 12 mm self tapping screws.

2.) Feed the cables through the Sprague and connect
to the mains terminal block of the appliance.

3.) Place the plastic/metal saddle around the sprague
and fasten via the 2 self tapping screws onto the
factory pre punched holes adjacent to the mains
terminal block of the appliance.

1

2

3

WARNING!

Electrical
connection
must only
be done by
a qualified
electrician.

ELEMENT GUARD

ELEMENT

HOOK

Cleaning: Do not use a steam cleaner.
Cleaning the Exterior

 Switch off the electrical supply to the stove before

cleaning any part of it

 Use a damp soapy cloth and avoid the use of

abrasive powders and scouring pads.

Caring for solid plates

 To prevent blotchy discolouration and corrosion,

moisture from spatters and spills should be
cleaned off immediately.

 To clean the plate, wipe it with a damp cloth or

nylon pad. A little liquid detergent may be used.
Do not use metal scourers or sharp metal objects
to clean the plate.

 After cleaning, dry the plate by switching it on for a

short while.

 To prevent rust, periodically apply some, sewing

machine oil or electrical hotplate polish - available
from Defy Service Centres. Extra attention is
required in areas of high humidity or in close
proximity to the sea.

Switch off the power at the mains
in the event of a fault or when
cleaning the appliance.

Cleaning the Oven

 Use a hot, soapy damp cloth to clean any part of

the oven. Stubborn stains may require the use of a
nylon scrubbing brush and a liquid cleaner. Do not
use metal scouring pads or abrasive cleaners.

Recommendations

 Use only pots with a solid level base. An uneven

base can prolong cooking times and waste
energy.

 Use pots with a base diameter slightly larger than

the plate. This will ensure even heat distribution
and prevent spillage from dripping onto and
staining the hot plate.

 Always cover the pot with a lid. This will conserve

energy and minimise spillage.

 Thermal shock could damage the plates. Do not

put cold pots on very hot plates.

Note

 The warranty does not cover the replacement or

repair of rusted or corroded solid plates. It is
therefore the owners responsibility to care for them
as described above.

Element and guard

 After cleaning the oven, ensure that the oven

element is securely clipped into the hook of the
element guard. Failure to observe this precaution
will allow the element to rest on and damage the
oven enamel.

Page 13

Gas installation and connection

This appliance can only be installed and connected in
accordance with the statutory installation rules.

Room size

Ventilation
opening

Smaller than 5 m

3

min. 100 cm2
5 m3 to 10 m3 min. 50 cm2
Greater than 10 m3 not required
In the cellar or basement min. 65 cm2

DANGER Risk of explosion or
poisoning by unprofessional
installation.

The appliance may be connected to
the gas distribution system only by a
registered LPG installer.

DANGER Risk of explosion!

Before starting any work on the gas
installation, please shut off the gas
supply.

 Gas adjustment conditions and values are stated

on labels (or on type label).

Your appliance is adjusted for LPG gas.

A stove without a flame failure device
may only be used with a free standing
cylinder placed adjacent to but not
closer to 300 mm to the stove.

Do not install the appliance next to

refrigerators or freezers. The heat
emitted by the appliance will lead to an
increased energy consumption of cooling
appliances.

Carry the appliance with at least two persons. The
appliance must be placed directly on the floor. It must
not be placed onto a base or a pedestal.

Material damage!

The door and/or handle must not be
used for lifting or moving the appliance.

Gas regulator - Not supplied.
Range – 2.8 KPA SA5 regulator with a 2 meter hose
and 2 hose clamps.

Connecting the gas hose

 Have your appliance connected so that it will be

close to the gas connection. Ensure that there is
no gas leakage.

 Gas bottles should be located outdoors in a

suitable ventilated lock-up.

 The connecting hose to be used must not be

longer than 200 cm in length.

 Fit the clamp to the hose. Soak one end of the

hose (15 mm inner diameter) into hot water for 60
seconds to soften, then slip the softened end of
the hose completely onto the sharp hose tip of the
appliance.

Important information

Upon completion of the installation ensure that you
are familiar with the following:
a) The position of the isolation or shut-off valve in the

gas supply line to the appliance.

b) The requirements for safe operation of the

appliance

Note.This appliance is supplied ex-factory with
jets and air settings for use with LPG gas only.
Safety compliance with local requirements:
Installation
A stove without a flame failure device may only be
used with a free standing cylinder placed adjacent
to but not closer to 300 mm to the stove.

Ensure that pipe clamps are tightened correctly and
are of a good quality.
 Flexible hose
Any hose that is used to connect the stove to the

gas system shall comply with SANS 1156-2 or BS

3212.
 Gas cylinder - Not supplied.
For best results we recommend that gas cylinders

with a minimum capacity of 9kg be used.
 Regulator - Not supplied.
A 2.8-3.0 kPa LPG gas regulator which complies

with SANS 1237 must be used.

Failure to comply with the above will render the
warranty invalid.
Note:
Your invoice is required in the event of you
wishing to make a warranty claim.

Where the appliance is intended to be permanently
installed, the installation shall only be carried out by a
registered installer and that such installations shall
comply with the requirements of SANS 10087-1or
SANS827 as applicable.

Page 14

2

3

1

 Secure the hose by tightening the hose clamp.
 Repeat the same procedure for the other end of

the hose by securing it to the regulator on the gas
bottle to complete the gas cylinder connection.

 Always check for gas leaks after installation and

whenever a new or refilled gas bottle is used for
the first time.

Leakage control at the connection point

 Ensure that the control knobs on the control panel

are in the OFF position.

 Open the valve on the Gas bottle.
 Using a small paint brush, apply some soapy

water to all the connections.

 If there is a leak, bubbles will appear.
 If this occurs, close the gas bottle valve .
 Check and tighten the connections immediately.
 Repeat the procedure to ensure that there are no

further leaks.

1. Hose tip-LPG

2. Hose tip-NG

3. Safety hose

4. O-ring (gasket)

5. Clamp

 Push the appliance towards the kitchen wall.

Caution: Never use a naked flame to
check for gas leaks.

DANGER Risk of explosion by
damage of the safety tube!

The safety tube must not be clamped,
bent or trapped or come into contact
with hot parts of the appliance.

DANGER Risk of explosion and
suffocation! LPG bottles must not be
stored in the house.

Final check

1. Open gas supply.

2. Check gas installations for secure fitting and
tightness.

3. Ignite burners and check appearance of the flame.

Gas conversion

In order to have the appliance's gas type changed, all
the injectors must be changed and the flame
adjustment for all valves must be set at the reduced
flow rate position.

Changing the injectors

1. Take off burner cap and burner body.

2. Unscrew injectors by turning them
counterclockwise.

3. Fit new injectors.

4. Check all connections for secure fitting and
tightness.

The flames should be blue and burn

smoothly. If the flames appear
yellowish, check that the burner cap is
seated correctly or clean the burner.
Switch off the gas and let burner cool
before touching it.

DANGER Risk of explosion or
poisoning by unprofessional
installation. Gas conversion must only
be carried out by a registered installer.

DANGER Risk of explosion!

Before starting any work on the gas
installation, shut off the gas supply.

1 Spark plug
2 Injector
3 Burner

Manifold

protection

plug

Manifold protector plug removal:

The manifold protection plug is inserted into the
manifold at factory level in order to protect the
manifold from being contaminated with debris. The
manifold protection plug must be removed when the
product is installed by the gas installer.

The red manifold protection plug can be removed
from the manifold by grabbing it with your fingers or if
necessary with the aid of a small pair of pliers.

Manifold

Page 15

Unless there is an abnormal condition,
do not attempt to remove the gas burner
taps. You must call an authorised
service agent if it is necessary to
change the taps.

New injectors have their position
marked on their packing or refer to the
Injector table.

Reduced gas flow rate setting for taps

1. Ignite the burner that is to be adjusted and turn the
knob to the reduced position.

2. Remove the knob from the gas tap.

3. Use an appropriately sized screwdriver to adjust
the flow rate adjustment screw. For LPG (Butane ­Propane) turn the screw clockwise. For natural
gas, you should turn the screw counter-
clockwise once. The normal length of a straight
flame in the reduced position should be 6-7 mm

4. If the flame is higher than the desired position, turn
the screw clockwise. If it is smaller turn
anticlockwise.

5. For the last control, bring the burner to both the
high-flame and reduced positions and check
whether the flame is on or off.

Depending on the type of gas tap used in your

appliance the adjustment screw position may vary.

1

Flow rate adjustment screw

Important: Read these
instructions for use
carefully so as to
familiarize yourself with
the appliance before
connecting it to its gas
container. Keep these
instructions for future
reference.

If the gas type of the appliance is

changed, then the rating plate that
shows the gas type of the unit must also
be changed.

Danger of fire: Do not
store items on the
cooking surface.
CAUTION: The cooking
process has to be
supervised. A short term
cooking process has to
be supervised
continuously.
WARNING: Unattended
cooking on a hob with fat
or oil can be dangerous
and may result in a fire.

Page 16

Check the general appearance of your
appliance for any damages that might
have occurred during transportation.

Do not place other items on the top of
the appliance. The appliance must be
transported upright.

Disposing of the old appliance

Dispose of the old appliance in an environmentally
friendly and safe manner.
Refer to your local dealer or solid waste collection
centre in your area to learn how to dispose of your
product.
Before disposing of the product, make the door lock
(if any) unusable to avoid dangerous conditions to
children.

4 Preparation

Tips for energy saving

The following information will help you to use your
appliance in an ecological way, and to save energy:

 Use dark coloured or enamel coated cookware in

the oven for better heat transmission.

 Before cooking your dishes, perform a preheating

operation if it is advised in the user manual or
cooking instructions.

 Do not open the door of the oven frequently during

cooking.

 Try to cook more than one dish in the oven at the

same time whenever possible. Two cooking
vessels can be placed onto the wire shelf.

First cleaning of the appliance

The surface of the appliance may be

damaged by some detergents or
cleaning materials. Do not use
aggressive detergents, cleaning
powder, cream or any sharp objects.

1. Remove all packaging materials.

2. Wipe the surfaces of the appliance with a damp
cloth or sponge and dry with a cloth.

Initial heating

Heat up the appliance for about 30 minutes and then
switch it off. This will ensure that any production
residues or layers will be burnt off and removed.

WARNING Hot surfaces cause burns!

Product may be hot when it is in use.
Never touch the hot burners, inner
sections of the oven, heaters and etc.
Keep children away. Always use heat
resistant oven gloves when putting in
or removing dishes into/from the hot
oven.

Package information

Packaging materials are dangerous to children. Keep
packaging materials in a safe place out of reach of
children.
Packaging materials of the appliance are
manufactured from recyclable materials.
Do not dispose of the packaging materials together
with domestic or other wastes. Dispose of them in a
responsible manner.

Future Transportation

Keep the appliances original carton and transport the
appliance in it. Follow the instructions on the carton. If
you do not have the original carton, pack the
appliance in bubble wrap or thick cardboard and tape
it securely.
To prevent the wire grill and tray inside the oven from
damaging the oven door, place a strip of cardboard
onto the inside of the oven door that lines up with the
position of the trays. Tape the oven door to the side
walls.
Secure the caps and pan supports with adhesive
tape.
Do not use the door or handle to lift or move the
appliance.

Smell and smoke may emit during the
first heating. This is not a fault and is
quite normal and is due to any
production residues or layers being
burnt off and removed. Ensure that the
room is well ventilated.

 Cook more than one dish one after another. The

oven will already be hot.

 Save energy by switching off your oven a few

minutes before the end of the cooking time. Do not
open the oven door.

 Defrost frozen dishes before cooking them.
 Use pots and pans with covers for cooking. If there

is no cover, energy consumption may increase by 4
times.

 Select the burner which is suitable for the bottom

size of the pot that is to be used. Always select the
correct pot size for your dishes. Larger pots require
more energy.

Wrong centralizing of the burner caps
may result in a flash back and cause
burners to melt and deform. (After
cleaning the burner cap ensure the cap
is properly located on to the flame
spreaders. See fitting burner caps).

Wrong control of the gas valves: Gas
valves must be controlled from 90° to
210° (or 160° according to the gas valve
model) If flame is set from 0° to 90° the
burner will be below the minimum output
and may result in a flash back and cause
burners to melt and deform.

The above user faults are not covered by
the warranty.

Page 17

5 Using the hob

General information about cooking

DANGER Risk of fire by overheated
oil! When heating oil, do not leave it
unattended.
Never try to extinguish a fire with
water! When oil has caught fire,

immediately cover the pot or pan with a
lid. Switch off the hob if safe to do so
and phone the fire service.

 Before frying foods, always dry them well and

gently place into the hot oil. Ensure complete
thawing of frozen foods before frying.

 Do not cover the pot or pan being used when

heating oil.

 Place the pans and saucepans in a manner so that

their handles are not over the hob to prevent
heating of the handles. Do not place unbalanced
and easily tilting cooking vessels on the hob.

 Do not place empty pots or saucepans on cooking

zones that are switched on to prevent damage.

 Operating a cooking zone without a pot, pan or

saucepan on it may damage the appliance. Turn off
the cooking zones after cooking is complete.

 As the surface of the appliance can be hot, do not

place plastic and aluminum vessels on it.

 Plastic and aluminum vessels should not be used

to keep foods in.

 Use flat bottomed saucepans or cooking vessels.
 Place only the appropriate amount of food in

saucepans and pans. Doing so will assist with not
having to do any unnecessary cleaning as this will
help prevent the dishes from overflowing.

 Do not put covers of saucepans or pans on the

cooking zones.

 Place saucepans so that they are centered on the

cooking zone. When moving the saucepan onto
another cooking zone, lift and place it onto the
other cooking zone instead of sliding it.

Gas cooking

 The size of the cooking vessel and the flame must

be suited to each other. Adjust the gas flames so
that they do not extend past the bottom of the
cooking vessel and ensure that the cooking vessel
is centered on the saucepan carrier.

Important! See cooking information table on page 4
for cooking vessel sizes. The large flame symbol
indicates the highest cooking power and small flame
symbol indicates the lowest cooking power. In the
turned off position (top), gas is not supplied to the
burners.

Igniting the gas burners

Burner is equipped with automatic ignition.

1.Keep the burner knob pressed in.

2.Turn it counter clockwise to the large flame symbol.

3.Ignite the hob by pressing the automatic ignition
switch on the right hand side of the control panel.

4.Adjust it to the desired cooking power.

Using the hobs

Fitting the burner caps

Turning off the gas burners

Turn the knob to off (upper) position.

BURNER BODY

BURNER CAP

FLAME FAILURE SENSOR

IGNITION
ELECTRODE

IGNITION ELECTRODE

FLAME
FAILURE
SENSOR

Incorrect Correct

 Carefully align the hole in the burner body with the

flame failure sensor.

 Gently lower the burner body into position.
 Centralise and level the burner cap onto the

burner body. (The burner cap must be positioned
so that it rests centrally on the burner body).
Ensure that it is correctly seated. Refit the pot
stands.

Page 18

WARNING: Hot surfaces may cause
burns! Do not touch the hot surfaces of
the appliance. Use oven gloves. Keep
children away from the appliance.

DANGER: Risk of scalding by hot
steam! Take care when opening the
oven door as steam may escape.

Tips for baking

 Use non-sticky coated appropriate metal plates or

aluminum vessels or heat resistant silicone
moulds.

 Make best use of the space on the rack.
 Place the baking mould in the middle of the shelf.
 Select the correct rack position before turning the

oven on. Do not change the rack position when the
oven is hot.

 Keep the oven door closed.

Tips for roasting

 Treating whole chicken, turkey and large pieces of

meat with dressings such as lemon juice and black
pepper before cooking will increase the cooking
performance.

 It takes about 15 to 30 minutes longer to roast

meat with bones when compared to roasting the
same size of meat without bones.

 Each centimeter of meat thickness requires

approximately 4 to 5 minutes of cooking time.

 Let meat rest in the oven for about 10 minutes

after the cooking time is over. The juice is better
distributed all over the roast and does not run out
when the meat is cut.

 Fish should be placed on the middle or lower rack

in a heat-resistant plate.

General information on baking & roasting

6 How to operate the oven

Closed vessels will preserve the juice of the dish. If a
vegetable dish does not get cooked, boil the
vegetables beforehand or prepare them like canned
food and put in the oven.

Tips for cooking vegetables

If the vegetable dish runs out of juice and gets too
dry, cook it in a pan with a lid instead of a tray.

Bottom element only: Selecting only the bottom
element and setting the thermostat at the lowest
temperature, allows the oven to be used as an
additional warming space, should the warming drawer
be fully utilised.
Top element only: Selecting only the top element
assists in gentle defrost.

Grill: Select the grill function for conventional grilling.
Note: All ovens extract moisture from the food being

cooked, especially so during the winter months. This
is normal and not detrimental to the food or the oven.

6 Position selector knob

0

G

R

I

L

L

OFF POSITION

Switches on

the Oven Light

Selects both the Top

and Bottom elements

Selects the Bottom element only

Selects the Top
element only

Selects the Grill
element only

Oven Light: To switch on the light, turn the selector
knob until the light icon, depicted on the knob, is at
the top. The light remains on when any other
functions are selected.

Top and Bottom elements (Conventional Bake):

Both the bottom bake element and the top heat
element are utilised. This position is ideal for baking,
roasting and cooking.

Using the oven
Baking
 This product is supplied with one chromed

oven shelf and a roast pan. If required,
additional shelves, roast pans and a broiler
may be purchased from any Defy Service
Centre.

 Set the selector knob to the desired baking mode.

See descriptions on page 6. Top and Bottom
elements or Bottom element only or Top element
only.

 Set the oven thermostat to the required

temperature.

 The thermostat indicator light will glow and remain

on until the oven has reached the selected
temperature. The light will then switch off.

 Thereafter place the food in the oven.
 During the baking cycle, the indicator light will

switch on and off as the thermostat maintains the
selected temperature.

 After baking is completed, the thermostat and

the selector knob must be turned to the
"0"position in an anti clockwise direction.

 Note: The oven thermostat is marked down to

70°C. When set to this position, the oven may
be used as a warmer.

Baking Guide:

 Where possible, bake on the middle shelf position

of the oven.

 Place the food halfway between the back of the

oven and the door.

 Do not open the oven door until at least two thirds

of the baking time has lapsed.

 The roast pan must not be used for baking

purposes.

Page 19

 For best baking results use an aluminium bake

tray (380mm x 260mm x 30mm). These are
available from all Defy Parts Centres. Part
number 067610.

 Teflon coated baking trays are not

recommended.
Grilling
 The oven door must remain partially open

(approx. 80 mm) during grilling.

 Both the wire shelf and roast pan may be used for

grilling.
 The roast pan may also be used as a drip tray

under the wire shelf.
 Position the shelf in the desired position below the

grill element.
 Set the selector switch and oven thermostat to

their respective Grill positions.

 The thermostat indicator light will glow.
 Pre-heat the grill element for about 5 minutes.
 Partially withdraw the shelf and place the food in

the centre of the shelf.
 Slide the shelf back into position and partially

close the door.

 Monitor the grilling to avoid burning the food.

 After grilling is completed, the oven thermostat

and the selector switch must be returned to the

"0" position in an anti-clockwise direction.
Warning
Accessible parts may become hot when grilling.
Always use oven gloves when handling food in
the oven and keep children well away from the
stove when it is in use.

Cooking times table

1st rack of the oven is the bottom rack.

Maximum load capacity of oven tray:
4 kg (8.8 lb).

The timings in this chart are meant as a
guide. Timings may vary due to
temperature of food, thickness, type
and your own preference of cooking.

Stand dishes on a baking sheet to prevent spillages
onto oven base and help keep oven clean.

Food Preheating *

Insertion
level

Temp

Cooking
time

Apple
pie

10 min. 3...4 180 30...40 min.

Fruit tart 10 min. 3...4 180 30...40 min.

Pie 10 min. 3...4 180 40...55 min.

Cookies 10 min. 3...4 180 30...40 min.

Pastry 10 min. 3...4 180 30...40 min.

Cake 10 min. 2 180 40...55 min.

Biscuits – 3...4 180 30...40 min.

Roast
lamb

10 min. 3...4 240

30...40 min.
per 450 g +
30 min.

Roast
Beef

10 min. 2...3 240

30...40 min.
per 450 g +
30 min.

Turkey 10 min. 4...5 240

50...60 min.
per 450 g +
30 min.

Poultry 10 min. 2...3 240

30...40 min.
per 450 g +
25 min.

Casserol – 4 240

90...120 min.

§

Fish 10 min. 2 240 30...40 min.

Macaroni 10 min. 3 240 20 min.

Small
cakes

10 min. 2 180 35...40 min.

Victoria
sand­wich

10 min. 3 180 30...35 min.

* at control knob position 270 / § depending on quantity / #
depending on size

Shelf positions

Page 20

7 Maintenance and care

General information

The service life of the appliance will extend and the
possibility of problems will decrease if the appliance is
cleaned at regular intervals.

Service intervals

 Every twelve months the appliance should be

serviced by a Defy Service agent to ensure

continued efficient and safe operation.

 If required, the cleaning of the valves should only

be carried out by a qualified Defy technician. i.e.

Burner not functioning correctly.

 Wash removable burner parts weekly with hot

water and detergent.

 Remove any encrustations and ensure that the

burner holes are clear.

 The condition of the gas hose and valve should be

inspected for leaks every time the gas bottle is re-

filled.

DANGER Hot surfaces may cause
burns! Allow the appliance to cool

down before you clean it.

 Clean the appliance thoroughly after each use.

This enables cooking residues to be removed more
easily and prevents these from burning when the
appliance is used.

 No special cleaning agents are required for

cleaning the appliance. Use warm water with
washing liquid, a soft cloth or sponge to clean the
product and wipe it with a dry cloth.

The surface may be damaged by some
detergents or cleaning materials. Do not
use aggressive detergents, cleaning
powder/cream or any sharp objects.

Do not use steam cleaners for cleaning.

Cleaning the hob
Gas hobs

1. Remove and clean the saucepan carriers and
burner caps.

2. Clean the hob.

3. Install the burner caps and make sure that they
are seated correctly.

4. When installing the upper grills, pay attention to
place the saucepan carriers so that the burners
are centered.

Cleaning the control panel

Clean the control panel and knobs with a damp cloth
and wipe them dry.

 Always ensure any excess liquid is thoroughly

wiped off after cleaning and any spillage is
immediately wiped dry.

 Never use high-pressure steam equipment or a

water jet for cleaning.

 Do not use cleaning agents that contain acid or

chloride.

 Never use cleaning products containing abrasive

materials as these could damage the decorative
and informative paint applications.

 Remove the burners and wipe them with a thin

damp cloth or a non-abrasive sponge. Use a
neutral detergent. Dry afterward with a soft cloth
and blow away any residual water in the gas outlet
holes.

Page 21

Damage of the control panel!

Do not remove the control knobs for
control panel cleaning.

Cleaning the oven / oven door

To clean the oven door, use warm water with washing
liquid, a soft cloth or sponge to clean the appliance
and wipe it with a dry cloth.

Don't use any harsh abrasive cleaners

or sharp metal scrapers for cleaning the
oven door. They could scratch the
surface and destroy the glass

Gas Jet Cleaning Procedure

 Every six months the gas jets on your hob should

be cleaned to ensure continued efficient and safe
operation.

 This may be done using a Gas Jet Cleaning Kit

which may be purchased from your nearest Defy
Service Centre.

 The kit comprises of a sliding T-bar (A) a socket

(B) and a ‘Classic pin’ (C).

 Fit the T-bar to the socket and remove the pot

stands, burner caps and burner bodies.

1. Insert the socket into the central tube of the burner
so that it locates over the brass gas jet at the
bottom of the tube.

2. Gently loosen the brass gas jet by turning the
socket in an anti-clockwise direction.

3. Carefully lift the socket and loosened brass gas jet
from the central burner tube.

4. Insert the Classic pin into central hole of the jet and
slide it up and down until the jet is free of
accumulated dirt.

5. Re-assemble in reverse order.

6. Clean all the burner jets in the manner described
above.

Oven door

(Only applies to models with removable oven door)

The oven door may be removed to improve
access to the oven for cleaning purposes.

1. Open the door fully to expose the hinges (A) on
either side.

2. Flip the hinge locking levers (B) to the upright
position.

3. Partially close the oven door and lift it free of the
side panel retaining slots.

4. After cleaning, re-fit the oven door in reverse order
making sure that the bottom hinge notches ©
locate properly onto the bottom edges of the side
panel retaining slots.

SIDE OF DOOR

SIDE OF DOOR

A

12

B

S

I

D

E

O

F

D

O

O

R

C

3

Page 22

8 Troubleshooting

If the problem cannot be remedied after

following the troubleshooting problem
solving guide, please consult with an
authorised service agent or the dealer
where you purchased the appliance.
Never attempt to repair a defective
appliance yourself.

Problem solving guide—before calling for technical support

Oven emits steam when it is in use:
It is normal that steam escapes during operation. This is not a fault.
Water drops occur during cooking:
Steam that arises during cooking can condense and form water droplets when it comes into contact with cold

surfaces of the appliance. This is not a fault.
Oven does not heat:

Function and/or Temperature are not set.

Set the function and the temperature with the Function
and/or Temperature knob/key.

There is no gas:

Main gas valve is closed. Open the gas valve.
Gas pipe is bent. Ensure the gas pipe has been properly fitted.

Burners are not burning properly or at all:

Burners are dirty. Clean burner components.
Burners are wet. Dry the burner components.
Burner cap is not mounted safely. Mount the burner cap properly.
Gas valve is closed. Open gas valve.
Gas cylinder is empty (when using LPG). Replace the gas cylinder.

The burners will not light:

The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.
The burners are dirty or wet. Clean / dry the burner components.
The gas cylinder is empty. Replace the gas cylinder.
The burner caps are not fitted correctly. Fit the burner caps correctly.
The gas pressure regulator is closed. Check to see if the regulator is open.

Lighting procedure not been correctly followed. Follow the correct lighting procedure.

The flame is yellow, pots and pans are stained:

The burners are dirty or wet. Clean / dry the burner components.
The gas is running out. Replace the gas cylinder.
The burner caps are not fitted properly. Fit the burner caps properly.
The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.

Smell of leaking gas: Smell of leaking gas:

Are all the control knobs in the off position? Check to see the knobs are in the off position.
The gas pipe is fitted incorrectly. Ensure the gas pipe has been properly fitted.
The hose clamps require tightening or replacing. Have hose clamps tightened or replaced.

The regulator is faulty and needs to be replaced. Have regulator checked and replaced.

PLEASE REGISTER YOUR
PRODUCT AT
www.defy.co.za

DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Page 23

9 Service Centres

OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS. PLEASE CONSULT THE
NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.

South African Service Agents:

BLOEMFONTEIN

160 Long Street, Hilton, Bloemfontein 9301
Tel: [phone]
[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441
Tel: [phone]
[e-mail]

DURBAN

35 Intersite Avenue, Umgeni Business Park,
Durban, 4051
Tel: [phone]
[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,
East London, 5201
Tel [phone]
[e-mail]

JOHANNESBURG

Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: [phone] or 011 621 0300
[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699
Tel: [phone] / 7 / 8 / 9
[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth 6001
Tel: [phone]
[e-mail]

PRETORIA

Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 0082
Tel: [phone]
[e-mail]

Sub-Saharan Africa Service Agents:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD

10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[e-mail]; [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

Rua da Resistencia No. 97B R/C
Cell: [phone]
[e-mail]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Page 24

10 Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.

CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our

service centres and are not collected from the customers home. Faulty units must be delivered to
the purchasing dealer or to the nearest Company Service Centre for warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care
and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance. The Company shall not be responsible for damages caused by insect and/or animal
infestation.

5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.

6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your
nearest Defy office. Please refer to the previous page for respective South African service
agents and Sub-Saharan Africa service agents.

7. Where service is requested under warranty and no fault or defect can be found by the Company,

all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY
PURPOSES.