Defy DGS170, DGS172 User Manual

Page 1

The manufacturer strives for continuous improvement. For this reason, the text and

illustrations in this manual are subject to change without notice.

Record in the space below the listed information for future reference.

SERIAL NUMBER…………………………………………………………………………………..

DATE OF PURCHASE……………………………………………………………………………...

PURCHASED FROM………………………………………………………………………………..

………………………………………………………………………………………………………….

PERMIT NUMBERS
1037-48/1-RSA-12-A
1037-51/1-RSA-12-A

069498

STOVE GAS 4B

DGS170 (8100016500)
DGS172 (8100017700)

Users Manual

Page 2

Dear Customer,

Your new Defy appliance was manufactured in a state of the art facility and has passed the
strictest quality control procedures. Please read this manual carefully before installing and
using your hob for the first time and then store it within easy reach for future reference. Safety
instructions must be strictly followed.

This User Manual may also be applicable for several other models. Differences between
models are explicitly identified in the manual.This manual will provide you with information on
how to operate and care for your appliance to gain the maximum benefit from it.

We trust you will enjoy years of trouble free use.

EXPLANATION OF SYMBOLS

Throughout this User Manual the following symbols are used:

Important information or useful hints about usage.

Warning for hazardous situations with regard to life and property.

Warning for risk of fire.

Warning for hot surfaces.

PLEASE REGISTER YOUR PRODUCT AT

www.defy.co.za

DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA

Important: Read these instructions for use carefully so as to familiarize yourself
with the appliance before connecting it to its gas container. Keep these instructions
for future reference.

Page 3

Table of contents

1 General information 4

Overview 4

Technical specifications 5

Identification table 5

Package contents 5

2 Important safety instructions 6

General safety 6

Safety for children 8

Safety when working with gas 8

If you smell gas 9

Action to be taken in event of a burn back 10

Intended use 10

Safety when working with electricity 10

3 Installation 11

Before installation 11

Room ventilation 11

Important information 12

Anti tilt mechanism 13

Electrical installation 14

Gas connection 14

Leakage control 15

Final check 15

Gas conversion 16

Package information 17

Future transportation 17

Disposing of the old appliance 17

4 Preparation 17

Tips for energy saving 17

5 Using the hob 18

General information about cooking 18

Using the hobs 18

6 How to operate the oven 19

General information on baking & roasting 19

How to use the gas oven 19

How to operate the gas grill 19

7 Maintenance and care 20

General information 20

Cleaning the hob 20

Oven door 20

Cleaning the oven 21

Owners responsibility 21

Gas jet cleaning procedure 21

8 Troubleshooting 22

9 Service Centres 23

10 Warranty 24

Page 4

1 General Information

Overview

The manufacturer strives for continuous improvement. For this reason, technical
specifications, text and illustrations in this manual are subject to change without
notice.

Figures in this manual are schematic and may not match your appliance exactly.

5 Tray

6 Front door

7 Lower part

8 Handle

1 Top lid

2 Burner plate

3 Control panel

4 Wire shelf

Page 5

User manual

Package contents

Technical specifications may be changed
without prior notice to improve the quality
of the appliance.

Figures in this manual are schematic and
may not match your appliance exactly.

Values stated on the appliance labels or
in the documentation accompanying it
are obtained in laboratory conditions in
accordance with relevant standards.
Depending on operational and
environmental conditions of the
appliance, these values may vary.

Accessories supplied can vary

depending on the appliance model. Not
all accessories in the user manual may
be on your appliance.

Wire Shelf

Used for roasting and for placing food to be baked,
roasted or cooked in casserole dishes on to the
desired rack.

Identification table

Position hob zone

2000 W
Rear left
(RL)

3000 W
Front left
(FL)

1000 W
Front
right (FR)

2000 W
Rear right
(RR)

Gas type / Gas pressure

NG - G 20/2.0 kPa 103 R 115 72 103

LPG - G 30/2.8-3.0 kPa 72 87 50 72

2500 W
Oven
Bake

R 115

73

2500 W
Oven
Grill

R 115

76

Technical specifications

GENERAL

External dimensions (height / width / depth) 940 mm / 595 mm / 690 mm
Gas type / pressure LPG - G 30/2.8-3.0 kPa
Total gas consumption 10.5 kW

HOB

Burners
Rear left Normal burner
Power 2000 W
Front left Rapid burner
Power 3000 W
Front right Auxiliary burner
Power 1000 W
Rear right Normal burner
Power 2000 W

OVEN

Gas consumption grill 2500 W
Gas consumption oven 2500 W

Rear left (RL)

Front left (FL)

Rear right (RR)

Front right (FR)

Roast Pan

Page 6

2 Important safety instructions

This section contains safety
instructions that will help you
avoid risk of injury and damage.
All warranties will become void if
you do not follow these
instructions.

General safety

•

This appliance is not intended
for use by persons (including
children) with reduced physical,
sensory or mental capabilities,
or lack of experience and
knowledge, unless they have
been given supervision or
instruction concerning the use
of the appliance by a person
responsible for their safety.

•

Children should be supervised
to ensure that they do not play
with the appliance.

•

Connect the appliance to an
earthed outlet/line protected by
a fuse of suitable capacity.
Have the earth installation
made by a qualified electrician.
Our company shall not be liable
for any problems arising due to
the appliance not being earthed
in accordance with the local
regulations.

•

If the supply cord is damaged, it
must be replaced by the
manufacturer, its service agent
or similar qualified persons in
order to avoid a hazard.

•

Do not operate the appliance if
it is defective or has any visible
damage.

•

Do not carry out any repairs or
modifications on the appliance.
However, some issues may
remedied that do not require
any repairs or modifications.
See Troubleshooting.

•

Never wash down the appliance
with water! There is the risk of
electric shock!

•

Never use the appliance when
your judgment or coordination is
impaired by the use of alcohol
and/or drugs.

•

The appliance must be
disconnected from the mains
during installation,
maintenance, cleaning and
repair procedures.

•

Be careful when using alcoholic
drinks in your dishes. Alcohol
evaporates at high
temperatures and may cause a
fire since it can ignite when it
comes into contact with hot
surfaces.

•

Do not heat closed tins and
glass jars in the oven. The
pressure that would build up in
the tin/jar may cause it to burst.

Page 7

•

Do not place any flammable
materials close to the appliance
as the sides may become hot
during use.

•

Do not place baking trays,
dishes or aluminium foil directly
onto the bottom of the oven.
The heat accumulation might
damage the bottom of the
oven.

•

Keep all ventilation slots clear
of obstructions.

•

The appliance may be hot
when it is in use. Never touch
the hot burners, inner sections
of the oven, heaters etc.

•

Always use heat resistant oven
gloves when putting in or
removing dishes from the hot
oven.

•

Do not use the appliance with
the front door glass removed or
cracked.

•

The rear surface of the oven
gets hot when it is in use. Make
sure that the gas/electrical
connection does not come into
contact with the rear surface as
connections may get damaged.

•

Do not trap the mains cable
between the oven door and
frame and do not route it over
hot surfaces as the cable
insulation may melt and cause
a fire as a result of a short
circuit.

•

Make sure that the function
knobs are switched off after
every use.

•

When using Gas, ensure that
the room is well ventilated.

•

Always keep children and infirm
persons away from the
appliance when it is in use.

•

Only use the appliance for
preparing food.

•

Use a deep pan, large enough
to cover the appropriate
burner.

•

Always dry food thoroughly
before placing it in hot oil or fat.
Frozen food in particular will
spit and splatter if added too
quickly.

•

Never fill the pan more than
one third full of fat or oil.

•

Never heat fat or fry with a lid
on the pan.

•

Do not fry too much food at
once. This lowers the
temperature of the oil or fat and
results in fatty foods.

•

Do not leave hot fat or oil
unattended. If overheating
occurs, these could catch fire.

•

Do not use or store
inflammable products (alcohol,
petrol, benzene etc.) near the
appliance as these pose a fire
risk.

Page 8

Safety for children

•

Packaging materials are
dangerous to children. Keep
packaging materials in a safe
place out of reach of children.

•

Electrical and/or gas products
are dangerous to children.
Keep children away from the
appliance when it is operating
and do not allow them to play
with the appliance.

•

Accessible parts of the
appliance will become hot
whilst the appliance is in use.
Children should be kept away
until the appliance has cooled
down.

CAUTION:

Accessible parts may be hot
when the grill is in use. Young
children should be kept away.

•

Do not place any items above
the appliance that children may
reach for.

•

When the door is open, do not
load any heavy object on it and
do not allow children to sit on it.
It may overturn or the door
hinges may be damaged.

•

The packaging materials are a
danger for children. Keep the
packaging materials away from
children. Please ensure that the
packaging material is disposed
of in a responsible manner.

Safety when working with gas

•

Any work carried out on gas
equipment and systems may
only be done by authorised
qualified persons who are
registered LPG Gas installers.

•

Prior to installation, ensure that
the local distribution conditions
(nature of the gas and gas
pressure) and the adjustment of
the appliance are compatible.

•

This appliance shall be installed
and connected in accordance
with current installation
regulations.

•

Particular attention shall be
given to the relevant
requirements regarding

Before
installation.

CAUTION:

The use of gas cooking

appliances results in the
production of heat and moisture
in the room in which it is
installed. Ensure that the
kitchen is well ventilated: keep
natural ventilation holes open or
install a mechanical ventilation
device (mechanical extractor
hood). Prolonged intensive use
of the appliance may call for
additional ventilation, for
example increasing the level of
the mechanical ventilation
where present.

Page 9

DANGER. Risk of
explosion and
poisoning! Put out all

naked flames and do not
smoke, strike matches or
do anything that could
cause ignition. Do not
operate any electric
switches (e.g. light
switch, TV, computer,
cooker or door bell). Do
not use a telephone or
mobile phone.

•

Gas appliances and systems
must be regularly checked for
proper functioning. The
regulator, hose and its clamp
must be checked regularly and
replaced within the periods
recommended by its
manufacturer or when
necessary.

•

Clean the gas burners regularly.
The flames should be blue and
burn evenly.

•

Good combustion is required in
gas appliances. In case of
incomplete combustion, carbon
monoxide (CO) might develop.
Carbon monoxide is a
colourless, odourless and very
toxic gas, which has a lethal
effect even in very small doses.

•

Request information about gas
emergency telephone numbers
and safety measures from your
local gas provider in case of a
gas smell.

In the event of a pan fire

•

Switch off the Gas supply.

•

Smother the flames with a
blanket or damp cloth.

•

Burns and injuries are usually
caused by picking up the
burning pan and rushing
outside with it.

•

Do NOT use water to extinguish
an oil or fat fire.

If you smell gas

•

Turn off all valves on gas
appliances and gas meter at
the main control valve, unless
it's in a confined space or
cellar.

•

Extinguish all naked flames.

•

Do not operate any electrical
appliances.

•

Ventilate the area. Open doors
and windows.

•

Check for leaks. Check all
tubes and connections for
tightness.

•

If odour persists contact your
nearest Defy Service Centre for
assistance.

•

If you still smell gas leave the
property.

•

Warn the neighbors.

•

Call the fire-brigade. Use a
telephone outside the house.

•

If you have door or gates that
are secured by an electric lock,
or entry phone, please open
these manually.

•

Do not re-enter the property
until you are told it is safe to do
so.

Page 10

Action to be taken in the event
of a burn back

•

In the event of a burn back
(where the flame burns back
into the jet ) immediately turn off
the control to the affected
burner.

•

Wait a few minutes and relight
the burner in the normal
manner.

•

If the burn back occurs again,
turn off the control knob to the
affected burner, and consult the
nearest Defy service technician,
who will advise you.

Ventilation

Room ventilation is vital for the
efficient performance of the
appliance and for the safety of
the occupants in the room in
which the appliance is installed.

Intended use

This appliance is designed for
domestic use. Commercial use
will void the warrantee.
CAUTION: This appliance is for
cooking purposes only. It must
not be used for other purposes.
This appliance must not be used
for warming plates under the grill,
drying towels, dish cloths etc. by
hanging them on the oven door
handles. This product should also
not be used for room heating
purposes. The manufacturer shall
not be liable for any damage
caused by improper use or
handling errors.

IMPORTANT:

If the gas type of the
appliance is changed,
then the rating plate that
shows the gas type of
the unit must also be
changed.

IMPORTANT:

If the gas type of the
appliance is changed,
then the sticker that is
currently on the rear of
the appliance that reads
“Factory adjusted for
LPG gas” must be
replaced by the sticker
“Adjusted for natural
gas”. The new sticker
can be found in the gas
jet kit supplied with the
appliance.

Safety when working with
electricity

Defective electric equipment can
be a major cause of house fires.

•

Any work on electrical
equipment and systems should
only be carried out by
authorized and qualified
persons.

•

In case of any damage, switch
off the appliance and
disconnect it from the mains. To
do this, turn off the fuse at
home.

•

Ensure that the fuse rating is
compatible with the appliance.

SAVE THESE INSTRUCTIONS

Page 11

3 Installation

Installation is the buyer’s responsibility. The
manufacturer accepts no liability for this service. Any
action that the manufacturer has to take as a result of
an erroneous installation will not be covered by the
warranty.

The necessary installation, including gas and
electrical connections, must be carried out by
qualified personnel in accordance with current and
local regulations. An installation by an unqualified
person may constitute a hazard.

Installations carried out by unauthorized persons will
void the warranty.

The manufacturer shall not be held responsible
for injury to persons or damages arising from
procedures carried out by unauthorized persons
or due to non compliance with these provisions.

Preparation of location, electrical and

gas installation for the appliance falls
under the customer’s responsibility.

DANGER The appliance must be
installed in accordance with all local
gas and/or electrical regulations.

DANGER Prior to installation, visually
check if the appliance has any defects
on it. If so, do not have it installed.
Damaged appliances are a safety risk.

• The appliance can be used with cabinets on either
side but in order to have a minimum distance of
400mm above hotplate level allow a side
clearance of 65mm between the appliance and
any wall, partition or tall cupboard.

• The appliance can also be used in a free standing
position. Allow a minimum distance of 750 mm
above the hob surface.

• (*) If a cooker hood is to be installed above the
cooker, refer to cooker hood manufacturer
instructions regarding installation height (min 650
mm).

• The appliance corresponds to device class 1, i.e. it
may be placed with the rear and one side to
kitchen walls, kitchen furniture or equipment of any
size. The kitchen furniture or equipment on the
other side may only be of the same size or
smaller.

• Any kitchen furniture next to the appliance must be
heat-resistant (100 °C min.).

Before installation

To ensure that critical air gaps are maintained under
the appliance, we recommend that this appliance is
mounted on a solid base and that the feet do not sink
into any carpet or soft flooring. The kitchen floor must
be able to carry the weight of the appliance plus the
additional weight of cookware, bakeware and food.

This appliance requires an operating pressure of 2.8-

3.0 kPa. A suitable LPG regulator that complies with
the requirements of SANS 1237 must be used.
The manufacturer and the seller do not accept
responsibility for any damage due to incorrect
installation or gas connection. Gas bottles should be
located outdoors in a suitable ventilated lock-up. The
connecting hose should not exceed 200 cm in length.

Room ventilation

All rooms require a window that can be opened, or
equivalent, and some rooms will require a permanent
vent in addition. Air for combustion is drawn from the
room and the exhaust gases are emitted directly into
the room, therefore good room ventilation is essential
for the safe operation of your appliance. If there is no
window or door available for room ventilation, extra
ventilation must be installed.

The appliance may be located in a kitchen, kitchen/
diner or a bed-sitting room, but not in a room
containing a bath or shower. The appliance must not
be installed in a bed sitting room of less than 20m

3

.
Do not install this appliance in a room below ground
level unless it is open to ground level on at least one
side.

This appliance uses LPG (Liquid petroleum or
bottle gas).

LPG Gas Only: Do not install this

appliance in a room below ground level
unless it is open to ground level on at
least one side. Failure to install
appliances correctly is dangerous and
could lead to prosecution.

Page 12

Room size

Ventilation
opening

Smaller than 5 m

3

min. 100 cm2
5 m3 to 10 m3 min. 50 cm2
Greater than 10 m

3

not required

In the cellar or basement min. 65 cm

2

Note.This appliance is supplied ex-factory with
jets and air settings for use with LPG gas only.

Safety compliance with local requirements:

Installation
A stove without a flame failure device may only be
used with a free standing cylinder placed adjacent
to but not closer to 300 mm to the stove.

Ensure that pipe clamps are tightened correctly and
are of a good quality.

• Flexible hose -
Any hose that is used to connect the stove to the

gas system shall comply with SANS 1156-2 or BS

3212.

• Gas cylinder - Not supplied.
For best results we recommend that gas cylinders

with a minimum capacity of 9kg be used.

• Regulator -

A 2.8-3.0 kPa LPG gas regulator which complies

with SANS 1237 must be used.

Failure to comply with the above will render the
warranty invalid.

IMPORTANT INFORMATION FOR THE INSTALLER.

This appliance may only be installed by a gas installer
registered with the South African qualification and
certification committee (SAQCC). The appliance must
be installed in accordance with the requirements of
SANS 10087-1for use with LPG, SANS 827 for use
with NG and any fire department regulations and/or
local bylaws applicable to the area. If in doubt, check
with the relevant authority before undertaking the
installation. Upon completion of the installation you
are required to fully explain and demonstrate to the
user the operational details and safety practices
applicable to the appliance and the installation.

Important information

Upon completion of the installation ensure that you
are familiar with the following:

a) The position of the isolation or shut-off valve in the

gas supply line to the appliance.

b) The requirements for safe operation of the

appliance.

IMPORTANT INFORMATION FOR THE USER
This appliance may only be installed by a
registered SAQCC Gas installer. All registered

installers are issued with a card carrying their
registration number. Ask to be shown the card before
allowing the installation work to commence and make
a note of the Installer registration number. Upon
completion of the installation, the installer is required
to explain the operational details of the appliance
together with the safety instructions. You will be asked
to sign acceptance of the installation and be provided
with a completion certificate. You should only sign for
acceptance of the installation when the installation is
completed to your satisfaction.
Note that your invoice is required in the event that you
wish make a guarantee claim.

Page 13

Anti-Tilt mechanism

•

“A” 1 x Stability chain

•

“B” 1 x Stability hook with
anchor sleeve

•

“A” is factory fitted at the rear
of the stove in the centre. (See
overleaf for instructions if the
removable splashback is to be
fitted)

•

Position the stove and move
“A” to touch the wall behind
the stove.

•

Mark the hole where “A”
touches the wall behind the
stove.

•

Move the stove away from the
wall to allow for an area to work
in.

•

Using a 8.0 mm concrete bit,
drill a hole at the marked
position.

•

Using the Stability hook and
anchor sleeve “B”, firmly
secure “B” to the wall.

•

Slide the stove back in position
and engage the stability chain
“A” onto stability hook “B”.

•

The stove is then secured and
will not accidentally tilt if
downward pressure is applied
to the open oven door.

WARNING: in order to
prevent tipping of the
appliance, this stabilizing
means must be installed.
Refer to the instruction for
installation.

Figures in this manual
are schematic and may
not match your stove
exactly.

Page 14

Gas connection

DANGER Risk of explosion or
poisoning by unprofessional
installation.

The appliance may be connected to
the gas distribution system only by a
registered LPG installer.

DANGER Risk of explosion!

Before starting any work on the gas
installation, please shut off the gas
supply.

• Gas adjustment conditions and values are stated
on labels (or on type label).

Your appliance is adjusted for
LPG gas.

A stove without a flame failure device
may only be used with a free standing
cylinder placed adjacent to but not
closer to 300 mm to the stove.

Connecting the gas hose

• Have your appliance connected so that it will be
close to the gas connection. Ensure that there is
no gas leakage.

• Gas bottles should be located outdoors in a
suitable ventilated lock-up.

• The connecting hose to be used must not be
longer than 200 cm in length.

• Fit the clamp to the hose. Soak one end of the
hose (15 mm inner diameter) into hot water for 60
seconds to soften, then slip the softened end of
the hose completely onto the sharp hose tip of the
appliance.

• Secure the hose by tightening the hose clamp.

• Repeat the same procedure for the other end of

the hose by securing it to the regulator on the gas
bottle to complete the gas cylinder connection.

• Always check for gas leaks after installation and
whenever a new or refilled gas bottle is used for
the first time.

Carry the appliance with at least two persons. The
appliance must be placed directly on the floor. It must
not be placed onto a base or a pedestal.

Material damage!

The door and/or handle must not
be used for lifting or moving the
appliance.

DANGER Risk of electric shock!
Before starting any work on the
electrical installation, please
disconnect the appliance from the
mains supply.

DANGER Risk of electric shock, short
circuit or fire by unprofessional
installation!

The appliance may be connected to the
mains supply only by an authorized
qualified person and the appliance is
only guaranteed after correct
installation.

DANGER Risk of electric shock, short
circuit or fire by damage of the mains
lead! The mains lead must not be
clamped, bent or trapped or come into
contact with hot parts of the appliance. If
the mains lead is damaged, it must be
replaced by a qualified electrician.

Do not install the appliance next to
refrigerators or freezers. The heat
emitted by the appliance will lead to an
increased energy consumption of
cooling appliances.

Electrical installation

This appliance must be earthed and the manufacturer
and the seller do not accept responsibility for any
damage due to incorrect installation or electrical
connection.
This appliance must not be connected through an
earth leakage system.
Refer to S.A.N.S. 10142

Connection to the power supply

This appliance has a ‘Y’ type supply cord connection
and must be installed by a licensed electrician, who
will ensure that the stove is correctly connected and
safely earthed. The rated current is printed on the
serial number label attached to the stove upper back
panel.
The appliance must be connected to the mains
through an All pole isolating switch which has a
minimum clearance between the contacts of 3 mm. in
All poles. A means for disconnection must be
provided in the fixed wiring.

Gas regulator

Range – 2.8 KPA SA5 regulator with a 2 meter hose
and 2 hose clamps.

Page 15

DANGER Risk of
explosion and
suffocation! LPG

bottles must not be
stored in the house.

Leakage control at the connection point

• Ensure that the control knobs on the control panel
are in the OFF position.

• Open the valve on the Gas bottle.

• Using a small paint brush, apply some soapy

water to all the connections.

• If there is a leak, bubbles will appear.

• If this occurs, close the gas bottle valve .

• Check and tighten the connections immediately.

• Repeat the procedure to ensure that there are no

further leaks.

1. Hose tip-LPG

2. Hose tip-NG

3. Safety hose

4. O-ring (gasket)

5. Clamp

• Push the appliance towards the kitchen wall.

Caution: Never use a
naked flame to check for
gas leaks

DANGER Risk of
explosion by damage
of the safety tube!

The safety tube must not
be clamped, bent or
trapped or come into
contact with hot parts of
the appliance.

Final check

1. Open gas supply.

2. Check gas installations for secure fitting and tight-

ness.

3. Ignite burners and check appearance of the flame.

The flames should be blue and
burn smoothly. If the flames
appear yellowish, check that the
burner cap is seated correctly or
clean the burner. Switch off the
gas and let burner cool before
touching it.

Page 16

Unless there is an abnormal condition,
do not attempt to remove the gas burner
taps. You must call an authorised
service agent if it is necessary to
change the taps.

New injectors have their position
marked on their packing or refer to the
Injector table.

Reduced gas flow rate setting for taps

1. Ignite the burner that is to be adjusted and turn the
knob to the reduced position.

2. Remove the knob from the gas tap.

3. Use an appropriately sized screwdriver to adjust
the flow rate adjustment screw. For LPG (Butane ­Propane) turn the screw clockwise. For natural
gas, you should turn the screw counter-
clockwise once. The normal length of a straight
flame in the reduced position should be 6-7 mm

4. If the flame is higher than the desired position, turn
the screw clockwise. If it is smaller turn
anticlockwise.

5. For the last control, bring the burner to both the
high-flame and reduced positions and check
whether the flame is on or off.

Depending on the type of gas tap used in your

appliance the adjustment screw position may vary.

1

Flow rate adjustment screw

Gas conversion

In order to have the appliance's gas type changed, all
the injectors must be changed and the flame
adjustment for all valves must be set at the reduced
flow rate position.

Changing the injectors

1. Take off burner cap and burner body.

2. Unscrew injectors by turning them
counterclockwise.

3. Fit new injectors.

4. Check all connections for secure fitting and
tightness.

DANGER Risk of
explosion or poisoning
by unprofessional
installation. Gas

conversion must only be
carried out by a
registered installer.

DANGER Risk of
explosion!

Before starting any work
on the gas installation,
shut off the gas supply.

1 Spark plug
2 Injector
3 Burner

If the gas type of the appliance is
changed, then the rating plate
that shows the gas type of the
unit must also be changed.

2

3

1

Page 17

Check the general appearance of your
appliance for any damages that might
have occurred during transportation.

Do not place other items on the top of
the appliance. The appliance must be
transported upright.

Disposing of the old appliance

Dispose of the old appliance in an environmentally
friendly manner.
Refer to your local dealer or solid waste collection
centre in your area to learn how to dispose of your
product.
Before disposing of the product, make the door lock
(if any) unusable to avoid dangerous conditions to
children.

4 Preparation

Tips for energy saving

The following information will help you to use your
appliance in an ecological way, and to save energy:

• Use dark coloured or enamel coated cookware
in the oven for better heat transmission.

• Before cooking your dishes, perform a
preheating operation if it is advised in the user
manual or cooking instructions.

• Do not open the door of the oven frequently
during cooking.

• Try to cook more than one dish in the oven at
the same time whenever possible. Two cooking
vessels can be placed onto the wire shelf.

• Cook more than one dish one after another.
The oven will already be hot.

• Save energy by switching off your oven a few
minutes before the end of the cooking time. Do
not open the oven door.

• Defrost frozen dishes before cooking them.

• Use pots and pans with covers for cooking. If

there is no cover, energy consumption may
increase by 4 times.

• Select the burner which is suitable for the
bottom size of the pot that is to be used.
Always select the correct pot size for your
dishes. Larger pots require more energy.

Package information

Packaging materials are dangerous to children. Keep
packaging materials in a safe place out of reach of
children.
Packaging materials of the appliance are
manufactured from recyclable materials.
Do not dispose of the packaging materials together
with domestic or other wastes. Dispose of them in a
responsible manner.

Future Transportation

Keep the appliances original carton and transport the
appliance in it. Follow the instructions on the carton. If
you do not have the original carton, pack the
appliance in bubble wrap or thick cardboard and tape
it securely.
To prevent the wire grill and tray inside the oven from
damaging the oven door, place a strip of cardboard
onto the inside of the oven door that lines up with the
position of the trays. Tape the oven door to the side
walls.
Secure the caps and pan supports with adhesive
tape.
Do not use the door or handle to lift or move the
appliance.

First cleaning of the appliance

The surface of the appliance may be

damaged by some detergents or
cleaning materials. Do not use
aggressive detergents, cleaning powder,
cream or any sharp objects.

1. Remove all packaging materials.

2. Wipe the surfaces of the appliance with a damp
cloth or sponge and dry with a cloth.

Initial heating

Heat up the appliance for about 30 minutes and then
switch it off. This will ensure that any production
residues or layers will be burnt off and removed.

Smell and smoke may emit during the
first heating. This is not a fault and is
quite normal and is due to any
production residues or layers being
burnt off and removed. Ensure that the
room is well ventilated.

WARNING Hot surfaces cause burns!

Product may be hot when it is in use.
Never touch the hot burners, inner
sections of the oven, heaters and etc.
Keep children away. Always use heat
resistant oven gloves when putting in
or removing dishes into/from the hot
oven.

Page 18

General information about cooking

DANGER

Risk of fire by overheated oil!

When heating oil, do not leave it
unattended.

Never try to extinguish a fire with
water! When oil has caught fire,

immediately cover the pot or pan with a
lid. Switch off the hob if safe to do so
and phone the fire service.

• off the cooking zones after cooking is complete.

• As the surface of the appliance can be hot, do not

place plastic and aluminum vessels on it.

• Plastic and aluminum vessels should not be used

to keep foods in.

• Use flat bottomed saucepans or cooking vessels

only.

• Place only the appropriate amount of food in

saucepans and pans. Doing so will assist with
regards to not having to do any unnecessary
cleaning as this will help prevent the dishes from
overflowing.

• Do not put covers of saucepans or pans on the

cooking zones.

• Place saucepans so that they are centered on the

cooking zone. When moving the saucepan onto
another cooking zone, lift and place it onto the
other cooking zone instead of sliding it.

Gas cooking

• The size of the cooking vessel and the flame must
be suited to each other. Adjust the gas flames so
that they do not extend past the bottom of the
cooking vessel and ensure that the cooking vessel
is centered on the saucepan carrier.

1 Normal burner 18–20 cm
2 Auxiliary burner 12–16 cm

The above list denotes the recommended diameters
of pots to be used on related burners. The large flame
symbol indicates the highest cooking power and small
flame symbol indicates the lowest cooking power. In
the turned off position (top), gas is not supplied to the
burners.

Igniting the gas burners

Burner is not equipped with automatic ignition. Use a
lighter or match.

1.Keep the burner knob pressed in.

2.Turn it counter clockwise to the large flame symbol.

3.Ignite the hob with lighter.

4.Adjust it to the desired cooking power.

Using the hobs

BURNER BODY

BURNER CAP

FLAME FAILURE SENSOR

IGNITION
ELECTRODE

• Carefully align the hole in the burner body with the
flame failure sensor.

• Gently lower the burner body into position.

• Centralise and level the burner cap onto the

burner body. (The burner cap must be positioned
so that it rests centrally on the burner body).
Ensure that it is correctly seated. Refit the pot
stands.

Fitting the burner caps

Turning off the gas burners

Turn the knob to off (upper) position.

5 Using the hob

IGNITION ELECTRODE

FLAME
FAILURE
SENSOR

• Before frying foods, always dry them well and
gently place into the hot oil. Ensure complete
thawing of frozen foods before frying.

• Do not cover the pot or pan being used when
heating oil.

• Place the pans and saucepans in a manner so that
their handles are not over the hob to prevent
heating of the handles. Do not place unbalanced
and easily tilting cooking vessels on the hob.

• Do not place empty pots and saucepans on
cooking zones that are switched on. They might get
damaged.

• Operating a cooking zone without a pot, pan or
saucepan on it may cause damage to the
appliance. Turn off the cooking zones after cooking
is complete.

Page 19

WARNING: Hot surfaces may cause
burns! Do not touch the hot surfaces of
the appliance. Use oven gloves. Keep
children away from the appliance.

DANGER: Risk of scalding by hot
steam! Take care when opening the
oven door as steam may escape.

Tips for baking

• Use non-sticky coated appropriate metal plates or
aluminum vessels or heat resistant silicone
moulds.

• Make best use of the space on the rack.

• Place the baking mould in the middle of the shelf.

• Select the correct rack position before turning the

oven on. Do not change the rack position when the
oven is hot.

• Keep the oven door closed.

Tips for roasting

• Treating whole chicken, turkey and large pieces of
meat with dressings such as lemon juice and black
pepper before cooking will increase the cooking
performance.

• It takes about 15 to 30 minutes longer to roast
meat with bones when compared to roasting the
same size of meat without bones.

• Each centimeter of meat thickness requires
approximately 4 to 5 minutes of cooking time.

• Let meat rest in the oven for about 10 minutes
after the cooking time is over. The juice is better
distributed all over the roast and does not run out
when the meat is cut.

• Fish should be placed on the middle or lower rack
in a heat-resistant plate.

General information on baking & roasting

6 How to operate the oven

Closed vessels will preserve the juice of the dish. If a
vegetable dish does not get cooked, boil the
vegetables beforehand or prepare them like canned
food and put in the oven.

Tips for cooking vegetables

If the vegetable dish runs out of juice and gets too
dry, cook it in a pan with a lid instead of a tray.

3. Press ignition button and release it again.

4. Keep the gas oven control knob pressed for 3 to
5 seconds.

» Repeat the process until the emanating gas is
ignited.

5. Keep the gas oven control knob pressed for
another 3 to 5 seconds. Be sure that gas has ignited
and flame is present.

6. Select the desired baking power/ gas mark.



lighter from the ignition control hole.

How to use the gas oven

Switch off the gas oven

1.Turn gas oven control knob to off position (top).
Gas level temperature chart.

DANGER:

There is the risk of gas compression
and explosion! Do not attempt to ignite
the gas more that 15 seconds. If the
burner is not ignited within 15 seconds,
turn off the knob and wait for 1 minute.
Ventilate the room before reattempting
to ignite the burner. There is the risk of
gas compression and explosion!

The gas grill is operated by the gas oven control
knob. In off position (top) the gas supply is Off.

Switch on the gas grill

The gas grill is ignited with the ignition button.

1.Grilling is to be conducted with the oven door
slightly opened within the proximity of the heater
shield.

2. Keep gas oven control knob pressed and turn it
clockwise.

3. Press ignition button and release it again.

4. Keep the gas oven control knob pressed for 3 to
5 seconds.

» Repeat the process until the emanating gas is
ignited.

5. Keep the gas grill control knob pressed for another
3 to 5 seconds. Be sure that gas has ignited and
flame is present.

6. Select the desired grill power/ gas mark.



lighter from the ignition control hole.

How to operate the gas grill

Switch off the gas grill

1.Turn gas grill control knob to off position (top).
Gas level temperature chart.

The gas oven is operated by the gas oven control
knob. In off position (top) the gas supply is Off.

Switch on the gas oven

The gas oven is ignited with the ignition button.

1.Open oven door.

2. Keep gas oven control knob pressed and turn it
counterclockwise.

Page 20

7 Maintenance and care

General information

The service life of the appliance will extend and the
possibility of problems will decrease if the appliance is
cleaned at regular intervals.

Service intervals

• Every twelve months the appliance should be
serviced by a Defy Service agent to ensure
continued efficient and safe operation.

• If required, the cleaning of the valves should only
be carried out by a qualified Defy technician. i.e.
Burner not functioning correctly.

• Wash removable burner parts weekly with hot
water and detergent.

• Remove any encrustations and ensure that the
burner holes are clear.

• The condition of the gas hose and valve should be
inspected for leaks every time the gas bottle is re­filled.

DANGER Risk of electric shock!

Switch off the electricity before cleaning
the appliance to avoid an electric shock.

DANGER Hot surfaces may cause
burns! Allow the appliance to cool down

before you clean it.

• Clean the appliance thoroughly after each use.
This enables cooking residues to be removed more
easily and prevents these from burning when the
appliance is used.

• No special cleaning agents are required for
cleaning the appliance. Use warm water with
washing liquid, a soft cloth or sponge to clean the
product and wipe it with a dry cloth.

• Always ensure any excess liquid is thoroughly
wiped off after cleaning and any spillage is
immediately wiped dry.

• Never use high-pressure steam equipment or a
water jet for cleaning.

• Do not use cleaning agents that contain acid or
chloride to clean the stainless or inox surfaces and
the handle. Use a soft cloth with a liquid detergent
(not abrasive) to wipe those parts clean, paying
attention to sweep in one direction. Never use
cleaning products containing abrasive materials as
these could damage the decorative and informative
paint applications.

• Remove the burners and wipe them with a thin
damp cloth or a non-abrasive sponge. Use a
neutral detergent. Dry afterward with a soft cloth
and blow away any residual water in the gas outlet
holes.

• Do not use solid metal scrapers or abrasive
cleaning materials to clean the glass cover. Glass
surface can get damaged.

The surface may be damaged by some
detergents or cleaning materials. Do not
use aggressive detergents, cleaning
powder/cream or any sharp objects.

Do not use steam cleaners for cleaning.

Cleaning the hob
Gas hobs

1. Remove and clean the saucepan carriers and
burner caps.

2. Clean the hob.

3. Install the burner caps and make sure that they
are seated correctly.

4. When installing the upper grills, pay attention to
place the saucepan carriers so that the burners
are centered.

Cleaning the control panel

Clean the control panel and knobs with a damp cloth
and wipe them dry.

Damage of the control panel!

Do not remove the control knobs for
control panel cleaning.

Don't use any harsh abrasive cleaners or

sharp metal scrapers for cleaning the
oven door. They could scratch the
surface and destroy the glass

Oven door

(Only applies to models with removable oven door)

The oven door may be removed to improve
access to the oven for cleaning purposes.

1. Open the door fully to expose the hinges (A) on
either side.

2. Flip the hinge locking levers (B) to the upright
position.

3. Partially close the oven door and lift it free of the
side panel retaining slots.

4. After cleaning, re-fit the oven door in reverse order
making sure that the bottom hinge notches ©
locate properly onto the bottom edges of the side
panel retaining slots.

Cleaning
Cleaning the Exterior

•

Use a damp soapy cloth and avoid the use of
abrasive powders and scouring pads.

Page 21

Gas Jet Cleaning Procedure

• Every six months the gas jets on your hob should be cleaned to
ensure continued efficient and safe operation.

• This may be done using a Gas Jet Cleaning Kit which may be
purchased from your nearest Defy Service Centre.

• The kit comprises of a sliding T-bar (A) a socket (B) and a
‘Classic pin’ (C).

• Fit the T-bar to the socket and remove the pot stands, burner
caps and burner bodies.

1. Insert the socket into the central tube of the burner so that it
locates over the brass gas jet at the bottom of the tube.

2. Gently loosen the brass gas jet by turning the socket in an anti­clockwise direction.

3. Carefully lift the socket and loosened brass gas jet from the
central burner tube.

4. Insert the Classic pin into central hole of the jet and slide it up and
down until the jet is free of accumulated dirt.

5. Re-assemble in reverse order.

6. Clean all the burner jets in the manner described above.

Owner’s responsibility
Since the following are not factory faults, they are
the owner’s responsibility.

• Damage to exterior finish.

• Breakage of glass and other components.

• Damage through improper use or installation of the

appliance.

• Damage caused by moving the appliance.

SIDE OF DOOR

SIDE OF DOOR

S

I

D

E

O

F

D

O

O

R

A

C

1 2 3

B

Cleaning the Oven

•

Use a hot, soapy damp cloth to clean any part of
the oven. Stubborn stains may require the use of
a nylon scrubbing brush and a liquid cleaner. Do
not use metal scouring pads or abrasive cleaners.

Page 22

8 Troubleshooting

Problem solving guide—before calling for technical support

Oven emits steam when it is in use:
It is normal that steam escapes during operation. This is not a fault.
Water drops occur during cooking:
Steam that arises during cooking can condense and form water droplets when it comes into contact with cold

surfaces of the appliance. This is not a fault.
Product does not operate:

The mains fuse is defective or has tripped.

Check fuses in the fuse box. If necessary, replace or
reset them.

The appliance is not plugged into the (grounded)
socket.

Check the plug connection.

Oven light does not work:

Oven lamp is defective. Replace the oven lamp.

Power is cut.

Check if there is power. Check the fuses in the fuse
box. If necessary, replace or reset the fuses.

Oven does not heat:

Function and/or Temperature are not set.

Set the function and the temperature with the Function
and/or Temperature knob/key.

Power is cut.

Check if there is power. Check the fuses in the fuse
box. If necessary, replace or reset the fuses.

There is no gas:

Main gas valve is closed. Open the gas valve.
Gas pipe is bent. Ensure the gas pipe has been properly fitted.

There is no ignition spark:

No current. Check fuses in the fuse box.

Burners are not burning properly or at all:

Burners are dirty. Clean burner components.
Burners are wet. Dry the burner components.
Burner cap is not mounted safely. Mount the burner cap properly.
Gas valve is closed. Open gas valve.
Gas cylinder is empty (when using LPG). Replace the gas cylinder.

The burners will not light: The burners will not light:

The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.
The burners are dirty or wet. Clean / dry the burner components.
The gas cylinder is empty. Replace the gas cylinder.
The burner caps are not fitted correctly. Fit the burner caps correctly.
The gas pressure regulator is closed. Check to see if the regulator is open.
Lighting procedure not been correctly followed. Follow the correct lighting procedure.

The flame is yellow, pots and pans are stained: The flame is yellow, pots and pans are stained:

The burners are dirty or wet. Clean / dry the burner components.
The gas is running out. Replace the gas cylinder.
The burner caps are not fitted properly. Fit the burner caps properly.
The gas pipe is twisted, bent or kinked. Ensure the gas pipe has been properly fitted.

Smell of leaking gas: Smell of leaking gas:

Are all the control knobs in the off position? Check to see the knobs are in the off position.
The gas pipe is fitted incorrectly. Ensure the gas pipe has been properly fitted.
The hose clamps require tightening or replacing. Have hose clamps tightened or replaced.
The regulator is faulty and needs to be replaced. Have regulator checked and replaced.

If the problem cannot be remedied after following the

troubleshooting problem solving guide, please consult with an
authorised service agent or the dealer where you purchased the
appliance. Never attempt to repair a defective appliance yourself.

Page 23

9 Service Centres

OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS. PLEASE

CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.

South African Service Agents:

BLOEMFONTEIN

160 Long Street, Hilton, Bloemfontein 9301
Tel: [phone]
[e-mail]

CAPE TOWN

5A Marconi Rd. Montague Gardens, 7441
Tel: [phone]
[e-mail]

DURBAN

35 Intersite Avenue, Umgeni Business Park,
Durban, 4051
Tel: [phone]
[e-mail]

EAST LONDON

Robbie de Lange Road, Wilsonia,
East London, 5201
Tel [phone]
[e-mail]

JOHANNESBURG

Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: [phone] or 011 621 0300
[e-mail]

POLOKWANE

87 Nelson Mandela Drive, Superbia 0699
Tel: [phone] / 7 / 8 / 9
[e-mail]

PORT ELIZABETH

112 Patterson Road, North End, Port Elizabeth
6001
Tel: [phone]
[e-mail]

PRETORIA

Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad,
0082
Tel: [phone]
[e-mail]

Sub-Saharan Africa Service Agents:

ZAMBIA: SOUTHGATE INVESTMENTS LTD

Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: [phone]
Fax: [phone]
[e-mail]

NAMIBIA: ATLANTIC DISTRIBUTORS (PTY)
LTD

10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: [phone]
Fax: [phone]
[e-mail]

ZIMBABWE: TRADECOMAFRICA

Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: [phone]
Cell: [phone]
Cell: [phone]

BOTSWANA: RAY MORGAN AGENCIES

RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: [phone]
Fax: [phone]
Cell: [phone]
[e-mail] [e-mail]

SWAZILAND: LYNDS DISTRIBUTORS

P.O Box 716, Mbabane, Swaziland, H100
Tel: [phone]
Fax: [phone]

MOZAMBIQUE: COOL WORLD. LDA

Rua da Resistencia No. 97B R/C
Cell: [phone]
[e-mail]
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo

Page 24

10 Warranty

This certificate is issued by DEFY APPLIANCES (PTY) LTD manufacturers of Defy and Ocean
products, hereinafter the Company, to the original purchaser only, of the appliance described on the
certificate and shall constitute the only warranty given in respect of this appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.

CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in our

service centres and are not collected from the customers home. Faulty units must be delivered to
the purchasing dealer or to the nearest Company Service Centre for warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care
and attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance.

5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.

6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your
nearest Defy office. Please refer to the previous page for respective South African service
agents and Sub-Saharan Africa service agents.

7. Where service is requested under warranty and no fault or defect can be found by the Company,

all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR

WARRANTY PURPOSES.