OWNER’S
MANUAL
MODEL 501
SOLID PLATE
PLUG IN
STOVE
MODEL 520
SPIRAL PLATE
STOVE
MODEL 521
SOLID PLATE
STOVE
Available in
White only
PART NUMBER 068 517
PAGE 1 OF 12
www.defy.co.za
Available in
White & Black
Available in
White & Black
Introduction
Congratulations on the purchase of this
quality appliance. We trust that you will
enjoy many years of trouble free use.
Please read these instructions
carefully before using the appliance.
This manual will provide you with
information on how to operate and care
for your appliance in order that you gain
the maximum benefit from it.
Unpacking
• Please ensure that packaging material
is disposed of in a responsible
manner.
• Plastic bags should be cut up to
prevent children playing with them
and accidentally suffocating.
• Remove all packing from the oven
cavity and position the accessories.
• If the appliance is damaged in any
way, do not use it. Report the damage
to your dealer, who will take the
necessary corrective action.
Installation
• Surfaces immediately adjacent to the
oven should be able to withstand
temperatures of up to 100°C without
delaminating or discolouring.
Owner’s responsibility
Since the following are not factory
faults, they are the owner’s
responsibility.
• Damage to exterior finish.
• Breakage of glass and other
components.
• Damage through improper use or
installation of the appliance.
• Damage caused by moving the
appliance.
Electrical installation
This appliance must be earthed and
the manufacturer and the seller do
not accept responsibility for any
damage due to incorrect installation
or electrical connection.
This appliance should not be connected
through an earth leakage system.
Refer to S.A.N.S. 10142.
Connection to the power supply
• This appliance has a ‘Y’ type supply
cord connection and must be installed
by a licensed electrician, who will
ensure that the stove is correctly
connected and safely earthed.
• The rated current is printed on the serial
number label attached to the stove
upper back panel.
• The appliance must be connected to the
mains through an all pole isolating
switch which has a minimum clearance
between the contacts of 3 mm in all
poles.
• A means for disconnection must be
provided in the fixed wiring.
• Push the electric plug into a 230V 15A
earthed wall socket.
• The stove is a plug in model with a 15A
power supply. It is therefore not
possible to use all the elements at the
same time.
• Set the selector to the required position.
• Do not set the knob to the unmarked
position.
DANGER Prior to installation,
visually check if the appliance has
any defects on it. If so, do not
have it installed. Damaged
appliances are a safety risk.
PAGE 2 OF 12
Anti-tilt mechanism
Method 1
All stoves can tilt if you or a child sit or lean on an open oven door.
Safety regulations stipulate that the ANTI-TILT mechanism supplied with the stove,
must be fitted as shown in methods 1 or method 2, depending on the mechanism
supplied with your particular model.
The Anti-tilt bracket kit assembly comprises of:
A 2 x Anti-tilt brackets (stove).
B 2 x Anti-tilt brackets (wall).
C 6 x Securing bolts (4 short and 2 long).
D 4 x Hilti fasteners.
• A is to be fitted at the rear of the stove on the left and right hand side using 2 securing
bolts C in the threaded holes provided.(2 short bolts per side).
• B is fitted to A by the securing bolt C (1 long bolt per side).
• Slightly loosen the securing bolt C to allow B to slide freely over A.
• Position the stove and slide B to touch the wall behind the stove.
• Mark the two holes in B where they touch the wall behind the stove.
• Remove the stove and unfasten the bracket B.
• Using a 6.0 mm concrete bit, drill two holes at the marked positions.
• Using the Hilti fasteners D, firmly secure B to the wall.
• Slide the stove back in position and carefully engage the brackets so that B slides over
A.
• Securely fasten the two brackets by tightening bolt C. (1 long bolt per side).
• The stove is then secured and will not accidentally tilt if downward pressure is applied
to the open oven door.
PAGE 3 OF 12
A
Anti-tilt mechanism
Method 1
A
C
B
C
B
Stove
Anti-tilt installation side view
Stove
A
B
C
C
A
B
Wall
Parts
D
C
A
Wall
B
Anti-tilt installation top view
PAGE 4 OF 12
The manufacturer strives for continuous improvement. For this reason, technical
specifications, text and illustrations in this manual are subject to change without
notice.
Figures in this manual are schematic and may not match your appliance exactly.
Safety regulations stipulate that the ANTI-TILT mechanism supplied with the stove,
must be fitted as shown in methods 1 or method 2. Depending your particular model
either the mechanism outlined in methods 1 or 2 will be supplied with your model.
Assembly
Anti-Tilt mechanism
Method 2
• “A” 1 x Stability chain
• “B” 1 x Stability hook with anchor sleeve
• “A” is factory fitted at the rear of the stove in the centre.
• Position the stove and move “A” to touch the wall behind the stove.
• Mark the hole where “A” touches the wall behind the stove.
• Move the stove away from the wall to allow for an area to work in.
• Using a 8.0 mm concrete bit, drill a hole at the marked position.
• Using the Stability hook and anchor sleeve “B”, firmly secure “B” to the wall.
• Slide the stove back in position and engage the stability chain “A” onto the Stability
hook “B”.
• The stove is then secured and will not accidentally tilt if downward pressure is applied
to the open oven door.
PAGE 5 OF 12
Oven door
(Only applies to models with removable oven door)
The oven door may be removed to improve access to the oven for cleaning purposes.
1. Open the door fully to expose the hinges (A) on either side.
2. Flip the hinge locking levers (B) to the upright position.
3. Partially close the oven door and lift it free of the side panel retaining slots.
4. After cleaning, re-fit the oven door in reverse order making sure that the bottom hinge
notches © locate properly onto the bottom edges of the side panel retaining slots.
A
SIDE OF DOOR
B
SIDE OF DOOR
R
O
O
D
F
O
E
D
I
S
C
1 2 3
WARNING: Under no circumstances should the bake element be
covered with aluminium foil. Nor should a pan or tray be positioned
directly above the bake element.
Doing so would reflect the heat from the bake element downwards. Heat to
the oven would be restricted and overheating of the space below the element
would result in damage to the oven enamel.
Figures in this manual are schematic and may not match your appliance exactly.
DANGER
Risk of scalding by hot steam!
Take care when opening the oven door as steam may escape.
PAGE 6 OF 12
WARNING
Hot surfaces may cause burns!
Do not touch the hot surfaces of the appliance. Use oven gloves. Keep children
away from the appliance.
DANGER
Risk of fire by overheated oil! When heating oil, do not leave it unattended.
Never try to extinguish a fire with water! When oil has caught fire, immediately cover
the pot or pan with a lid. Switch off the hob if safe to do so and phone the fire
service.
The Control Panel (501 Model Only)
Electrical Installation
Position the stove on a solid level surface
near an accessible plug point.
• The stove is a plug-in model with a
15Amp. Power supply.
• Push the electric plug into a 230V. 15A.
earthed wall socket.
Selector Knob
• It is not possible to use all the elements
at the same time.
• Set the selector to the required position.
• Do not set the knob to the unmarked
position.
3 Plates
Bake and 2 small plates
Grill and 2 small plates
Baking (501 Model Only)
For best baking results, use an
aluminium bake tray (300 x 230 x
30mm.) These are available from all Defy
Parts Centres
Part number 067609.
Teflon coated baking trays are not
recommended.
• Set the selector to - Bake and 2 small
plates
• Set the oven control to the desired
temperature.
• The indicator light will glow and remain
on until the oven has reached the
selected temperature.
• When the indicator light switches off, the
food should be placed in the oven.
• During baking the indicator light will
regularly cycle on and off as the oven
thermostat maintains the selected
temperature.
• The door may be opened, for inspection
purposes, after about half the cooking
time has elapsed.
Grilling (501 Model Only)
Keep the oven door closed during
grilling.
• Place the oven shelf on the top shelf
position.
• Set the selector to - Grill and 2 small
plates.
• Set the oven control to the Grill symbol
on the knob.
• Place the item to be grilled in a roast pan
on the shelf under the pre-heated grill
element.
• The oven door may be opened to check
on the grilling process which should be
done every 5 to 10 minutes to avoid
burning the food.
• The oven control must be turned to the
OFF position when grilling is complete.
PAGE 7 OF 12
The Control Panel (520 Model only)
THE CONTROL PANEL
OVEN INDICATOR LIGHT
THERMOSTAT
OVEN
SELECTOR
PLATES
The Control Panel (521 Model only)
THE CONTROL PANEL
OVEN INDICATOR LIGHT PLATE INDICATOR LIGHTS
THERMOSTAT
OVEN
SELECTOR
PLATES
Four Position Selector
• The selector is used to select one of four
oven operating modes.
1. 0 or OFF
2. Bake
3. Pre-Heat
OFF POSITION
0
L
L
I
R
G
T
A
E
B
A
K
E
P
R
E
-
H
4. Grill
• BAKE is used for baking and roasting.
• PRE-HEAT utilises all the oven elements
to quickly bring the oven up to the selected
temperature. The oven indicator light will
remain on until the selected temperature is
reached. Thereafter the selector must be set
to BAKE. You may use the oven without
PRE-HEAT, it just takes a little longer to
warm up.
• GRILL is used for conventional grilling.
Grilling
• Keep the oven door closed during
grilling.
• Set the selector to grill and the oven
thermostat to the grill position.
• Place the oven shelf on the top shelf
position.
• Place the item to be grilled in a roast pan
on the shelf under the pre-heated grill
element.
PAGE 8 OF 12
• The oven door may be opened to check on
the grilling process every 5 to 10 minutes
to avoid burning the food.
• The oven control must be turned to the
OFF position when grilling is complete.
Baking
For best baking results, use an aluminium
bake tray (300x230x30mm). These are
available from all Defy Parts Centres Part
number 067609. Teflon coated baking trays
are not recommended.
• Set the selector to pre-heat and set the
oven thermostat to the desired temperature.
• The indicator light will glow and remain
on until the oven has reached the selected
temperature.
• When the indicator light switches off, the
food should be placed in the oven.
• Set the selector to bake.
• During baking the indicator light will
regularly cycle on and off as the oven
thermostat maintains the selected
temperature.
• The door may be opened, for inspection
purposes, after about half the cooking time
has elapsed.
Storage Compartment
• This compartment may be used to store
pots, pans and dishes.
Spiral Plates
• The plate will operate at any setting
between minimum and maximum as
depicted on the control knob. With
experience you will soon find the ideal
position for:
• Gentle simmer to simmer.
• Fast simmer to medium heat.
• Hot to maximum heat.
Note: To switch plate “ON” rotate the dial
knob in a clockwise direction to the required
setting. To switch plate “OFF” rotate the dial
knob in a counter clockwise direction to the
“0” position.
Cleaning spiral plates
• Switch off the electrical supply to the
stove.
• When the plates are cold, lift the hinged
plate up, remove the supports and trims.
• Slide the under-cup out from under the
hob.
• Use hot soapy water to clean the plates,
supports, trims and under-cups. If
necessary use a nylon bristle brush to
remove stubborn dirt.
• Wipe dry and re– fit the plates, supports,
trims and under-cups.
Solid plates
• Before using the plates for the first time,
switch them on for four minutes at the
highest setting so that the factory applied
protective coating can burn in.
• The markings around the plate control
knobs represent the following heat
settings:
• 1 = Warming.
• 2 = Slow simmer.
• 3 = Simmer.
• 4 = Medium heat.
• 5 = High heat
• 6 = Boiling and frying.
Caring for solid plates
• To prevent discolouration and corrosion,
moisture from spatters and spills should
be cleaned off immediately.
• To clean the plates, wipe them with a
damp cloth or nylon pad. A little liquid
detergent may be used. Do not use metal
scourers or sharp metal objects.
• After cleaning, dry the plates by
switching them on for a short while.
• To prevent rust, periodically apply some,
sewing machine oil or electrical hotplate
polish - available from Defy Service
Centres. Extra attention is required in
areas of high humidity or in close
proximity to the sea.
• Some plates are fitted with stainless steel
trim rings. Over time and when exposed
to heat, these may discolour.
• Regular use of a cleaner labelled
“Suitable for Stainless Steel” will restore
the original sparkle.
Recommendations
• Use only pots with a solid level base. An
uneven base can prolong cooking times
and waste energy.
• Use pots with a base diameter slightly
larger than the plate. This will ensure even
heat distribution and prevent spillage from
dripping onto and staining the hot plate.
• Always cover the pot with a lid. This will
conserve energy and minimise spillage.
• Thermal shock could damage the plates.
Do not put cold pots on very hot plates.
Cleaning
Do not use a steam cleaner.
Cleaning the Exterior
• Switch off the electrical supply to the
stove before cleaning any part of it
• Use a damp soapy cloth and avoid the use
of abrasive powders and scouring pads.
Cleaning the Oven
• Switch off the electrical supply to the
stove before cleaning any part of it.
• Use a hot, soapy damp cloth to clean any
part of the oven. Stubborn stains may
require the use of a nylon scrubbing brush
and a liquid cleaner. Do not use metal
scouring pads or abrasive cleaners.
Element and guard
• After cleaning the oven, ensure that the
oven element is securely clipped into the
hook of the element guard. Failure to
observe this will allow the element to rest
on and damage the oven enamel.
Note:
• The warranty does not cover the
replacement or repair of rusted or
corroded solid plates. It is the owners
responsibility to care for them as
described above.
PAGE 9 OF 12
ELEMENT GUARD
ELEMENT
HOOK
Safety advice
This section contains safety instructions that
will help you avoid risk of injury and
damage. All warranties will become void if
you do not follow these instructions.
General safety
• This appliance is not intended for use by
persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning
the use of the appliance by a person
responsible for their safety.
• Children should be supervised to ensure
that they do not play with the appliance.
• Connect the appliance to an earthed outlet/
line protected by a fuse of suitable
capacity. Have the earth installation made
by a qualified electrician. Our company
shall not be liable for any problems arising
due to the appliance not being earthed in
accordance with the local regulations.
• If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similar qualified persons in order
to avoid a hazard.
• Do not operate the appliance if it is
defective or has any visible damage.
• Do not carry out any repairs or
modifications on the appliance.
• Never wash down the appliance with
water! There is the risk of electric shock!
• Never use the appliance when your
judgment or coordination is impaired by
the use of alcohol and/or drugs.
• The appliance must be disconnected from
the mains during installation, maintenance,
cleaning and repair procedures.
• Be careful when using alcoholic drinks in
your dishes. Alcohol evaporates at high
temperatures and may cause a fire since it
can ignite when it comes into contact with
hot surfaces.
• Do not heat closed tins and glass jars in the
oven. The pressure that would build up in
the tin/jar may cause it to burst.
• Do not place baking trays, dishes or
aluminium foil directly onto the bottom of
the oven. The heat accumulation might
damage the bottom of the oven.
• Keep all ventilation slots clear of
obstructions.
• The appliance may be hot when it is in
use. Never touch the hot burners, inner
sections of the oven, heaters etc.
• Always use heat resistant oven gloves
when putting in or removing dishes from
the hot oven.
• Do not use the appliance with the front
door glass removed or cracked.
• The rear surface of the oven gets hot when
it is in use. Make sure that the gas/
electrical connection does not come into
contact with the rear surface as
connections may get damaged.
• Do not trap the mains cable between the
oven door and frame and do not route it
over hot surfaces as the cable insulation
may melt and cause a fire as a result of a
short circuit.
• Make sure that the function knobs are
switched off after every use.
• When using Gas, ensure that the room is
well ventilated.
• Always keep children and infirm persons
away from the appliance when it is in use.
• Only use the appliance for preparing food.
• Use a deep pan, large enough to cover the
appropriate burner.
• Always dry food thoroughly before
placing it in hot oil or fat. Frozen food in
particular will spit and splatter if added too
quickly.
• Never fill the pan more than one third full
of fat or oil.
• Never heat fat or fry with a lid on the pan.
• Do not fry too much food at once. This
lowers the temperature of the oil or fat and
results in fatty foods.
• Do not leave hot fat or oil unattended. If
overheating occurs, these could catch fire.
• Do not store flammable items in the oven.
• Always keep the oven door gasket clean.
PAGE 10 OF 12
Defy Service Centres
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
EAST LONDON
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
JOHANNESBURG
Commercial Head Office,
Administration, Distribution, National
Groups, Tel. Sales, Contracts and Credit
Cnr. Mimetes & Kruger Sts. Denver
ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
PRETORIA
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 8300
Pretoria.Service@defy.co.za
OTHER AREAS ARE SERVICED BY
OVER 200 AUTHORISED AGENTS.
FOR FURTHER DETAILS PLEASE
CONSULT THE NEAREST REGIONAL
DEFY TECHNICAL SUPPORT
CENTRE
If you have followed the instructions and still have a problem, contact the nearest Defy
Service Centre. They will be able to advise you on any aspect of the product or send a
qualified technician to repair it.
The Manufacturer strives for continuous improvements. For this reason, the information
in this book is subject to change without notice.
For future reference, record the listed information in the space below. The Serial number
label may be found at the upper back panel.
SERIAL No@@@@@@@@@@@@@@@@@@@@@@@.@.@.@.@.@.
DATE OF PURCHASE@@@@@@@@@@@@@@@@@@.@.@.@.@.@.
PURCHASED FROM@@@@@@@@@@@@@@@@@@@@.@.@.@.@.
PAGE 11 OF 12
Warranty
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and
Ocean products, hereinafter the Company, to the original purchaser only, of the appliance described
on the certificate and shall constitute the only warranty given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of
purchase the appliance is free from defect under normal domestic use, both in workmanship and
material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a
Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond
the 50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by
the Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in
our service centres and are not collected from the customers home. Faulty units should be
delivered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.
2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care and
attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating
instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any
repairs to the appliance are effected by any persons not duly authorised by the Company, or if
substitute parts not approved by the Company are used in the appliance, or if the serial number of
the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.
6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of
the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.
7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of
warranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF
PURCHASE FOR WARRANTY PURPOSES.
PAGE 12 OF 12
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