MOBILE APP MANUAL
COMPATIBLE WITH DVR KITS:
4K1T4B4 – 4K2T8B8 – 4K4T16B16
1 THANK YOU.................................................................................................................................................................................................................................................2
1.1 SUPPORT ........................................................................................................................................................................................................................................2
1.2 FEEDBACK ......................................................................................................................................................................................................................................2
1.3 ADDITIONAL INFORMATION .......................................................................................................................................................................................................2
2 DISCLAIMERS ..............................................................................................................................................................................................................................................3
3 ABOUT .........................................................................................................................................................................................................................................................4
4 GETTING STARTED .....................................................................................................................................................................................................................................5
4.1 DVR SETUP .....................................................................................................................................................................................................................................5
4.2 DEFENDER 24-7 SETUP ................................................................................................................................................................................................................5
4.3 ADDING A DEVICE .........................................................................................................................................................................................................................7
5 DEFENDER 24-7 (MAIN SCREEN) ..............................................................................................................................................................................................................9
5.1 NAVIGATING THE SCREENS .........................................................................................................................................................................................................9
5.2 MAIN SCREEN ............................................................................................................................................................................................................................. 10
5.3 PLAYBACK ................................................................................................................................................................................................................................... 16
5.4 LIVE VIEW .................................................................................................................................................................................................................................... 18
6 NOTIFICATIONS ....................................................................................................................................................................................................................................... 20
7 MORE (APP SETTINGS) ............................................................................................................................................................................................................................ 22
7.1 PICTURES AND VIDEOS ............................................................................................................................................................................................................. 22
7.2 MANAGE SHARING SETTINGS .................................................................................................................................................................................................. 23
7.3 ACCOUNT MANAGEMENT ........................................................................................................................................................................................................ 25
7.4 SETTINGS .................................................................................................................................................................................................................................... 26
7.5 RESET DEVICE PASSWORD ........................................................................................................................................................................................................ 29
7.6 ABOUT ......................................................................................................................................................................................................................................... 29
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1 THANK YOU
Congratulations on your Defender 4K purchase! You’ve made the best choice to protect what you value most.
We take our product performance and quality very seriously and we want you to be completely satisfied with your purchase.
If you have any questions, or to get the most out of your product, visit us at www.defender-usa.com
specifications or assistance with setup.
1.1 SUPPORT
www.defender-usa.com/support/ www.defender-usa.com/contact/
1.2 FEEDBACK
At DEFENDER® we’re always looking to improve our customer’s experience! Please share any suggestions for this product manual to help us
continue on this journey.
FEEDBACK SURVEY LINK
1.3 ADDITIONAL INFORMATION
The following text is used to provide additional instruction in the manual:
first for additional product information,
www.defender-usa.com/videos/
Indicates that an exception or note about the topic.
Indicates a callout or important detail about the topic.
• Press CTRL + Click in the Table of Contents to move to the section selected.
• Press CTRL + Click on the Table of Content links on each page to return to the content page.
• Press CTRL + Click on any LINK to go to that section (TIP: Press ALT + Left arrow to return).
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2 DISCLAIMERS
1. When viewing remotely: Video quality and connectivity is dependent on network performance.
2. DEFENDER® highly recommends the use of an Uninterruptible Power Supply (UPS) with surge protection for all products.
3. The product requires a broadband router and broadband internet connection – not included.
4. A user profile must be set up on the DVR before using the system and the mobile app.
5. DEFENDER® does not endorse any DEFENDER® products for illegal activities.
6. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that may occur while a DEFENDER® product
is in use by the purchaser.
7. We reserve the right to change models, configuration or specifications without notice or liability. Product may not be exactly as shown.
8. ©2019 DEFENDER®. All rights reserved. DEFENDER®, the DEFENDER® logo, and other DEFENDER® marks may be registered. All other Trademarks
are the property of their respective owners.
9. Night vision range is up to 40M (130ft) under ideal conditions in ambient lighting. Objects at or beyond this range may be partially or completely
obscured, depending on the camera application.
10. The app requires access to Wi-Fi, 3G or 4G networks (mobile network charges may apply).
11. Firmware and App Updates may affect the accuracy of this manual. Updated manuals are available at www.defender-usa.com
Resources.
12. This product contains small parts. Exercise care when unpacking and assembling the product around children.
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> Product Page >
3 ABOUT
The Defender 4K 24-7 App links your mobile device to your DVR so you can be notified when an event occurs, access your live view, save recorded
footage, and more. Since the DVR is added to the app, it is important to complete the DVR setup before you start.
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4 GETTING STARTED
4.1 DVR SETUP
Before you start:
You must setup the DVR system before setting the mobile app. This includes the physical setup, setting up the DVR Activation, and
completing the Setup Wizard. The DVR system comes with a Quick Start Guide to provide easy to follow instruction to get you started. The full
product manual can be accessed at www.DEFENDER-USA.COM/SUPPORT for more detailed instructions on using and customizing your system.
4.2 DEFENDER 24-7 SETUP
Download the DEFENDER 24-7
mobile app from your app store.
Open the App .
Tap Register to begin setup.
Tap Privacy Policy to
review the Defender
statement.
Tap Agree to continue.
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DEFENDER 4K 24-7 SETUP CONTINUED
Tap Country to select your
country code.
If you do not select the
correct region the live
view, playback and alarm
notifications will not work
correctly.
Tap to enter your Mobile
Phone Number OR Tap
Register by Email
Address.
Tap to enter the Security
Code sent to your phone
or email.
Tap Next to continue.
Tap to enter a Password
for the App. The Password
needs to be 6 to 16
characters long and should
include letters, numbers or
symbols.
Tap Finish to continue.
Your account is now
setup and ready to add a
device.
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4.3 ADDING A DEVICE
Tap the (+) icon to add the
DVR.
Open the DVR Defender
4K Menu > Configuration
> Network > App Access.
Scan the QR Code by lining
up the code on the mobile
app code reader.
Tap Add to start
connecting the App to the
DVR.
Tap DVR to select the
device type.
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ADDING A DEVICE CONTINUED
Tap to enter the Password
created during the DVR
setup.
Tap OK to continue.
Tap to enter the
Verification Code created
during the DVR setup.
Tap OK to continue.
The App will show the
connection status.
Tap Finish to open the
App.
Tap Defender 24-7 on
the bottom of the App
screen to select the DVR
and open the Live View.
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