Defender 2K Product Manual

2K PRODUCT MANUAL

1 THANK YOU

Congratulations on your Defender 2K Wireless purchase! You’ve made the best choice to

protect what you value most.

We take our product performance and quality very seriously and we want you to be completely

satisfied with your purchase.

If you have any questions, or to get the most out of your product, visit www.defender-usa.com

first for additional product feature information, specifications or assistance with setup.

Customer Support Contacts:

Contact Us Link

Live Chat Link

User Manual Feedback:

At Defender, we're always looking to improve our customer's experience! Please share any
suggestions for this user manual to help us continue on this journey.

FEEDBACK SURVEY LINK

Video Manuals:

Click to access our Support Center or visit our website www.Defender-USA.com and

open Resources on the product page. These provide a visual guide for setting up and

using your system.

1

2 WARRANTY INFORMATION

All of our products come with a one-year warranty from the original date of purchase against defects in workmanship

and materials. If you have warranty or support issues, please contact us at:

www.defender-usa.com

https://www.defender-usa.com/contact/

DEFENDER® Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9

DEFENDER® USA: 840 Aero Drive Cheektowaga, New York, USA 14225

WA RRANTY TERMS

1. DEFENDER® products are guaranteed for a period of one year from the date of purchase against defects in

workmanship and materials. This warranty is limited to the repair, replacement or refund of the purchase price

at DEFENDER®’s

2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered

with contrary to the applicable instruction manual.

3. Routine cleaning, normal cosmetic, and mechanical wear and tear are not covered under the terms of this

warranty.

4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself

and no other warranty, expressed or implied is provided

claims not specifically mentioned in this warranty.

5. The warranty does not cover shipping costs, insurance or any other incidental charges.

6. You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return

Authorization Number with return instructions. When returning the product for warranty service, please pack it

carefully in the original box with all supplied acc

explanation of the problem (include the RA#).

7. This warranty is valid in Canada and the continental US.

8. This warranty cannot be re-issued

option.

. DEFENDER® assumes no responsibilities for any other

essories, and enclose your original receipt or copy, and a brief

.

9. Tea

ring the tamper-proof sticker on the NVR cases will void the product warranty

.

2

3 DISC LAI MER S

1. Wireless cameras require a wired connection to a power outlet.

2. When viewing remotely: Video quality and connectivity is dependent on network performance. We recommend

a minimum download speed of 5 Mbps for optimal video performance.

3. DEFENDER® highly recommends the use of an Uninterruptible Power Supply (UPS) with surge protection for

all products.

4. Viewing and recording in 4 MP (2688*1520) resolution should be limited to one came

to four cameras, VGA resolution is recommended for optimal video performance.

5. The product requires a broadband router and broadband internet connection – not included.

6. DEFENDER® does not endorse any DEFENDER® products for illegal activities.

7. DEFENDER® is not responsible or liable in any way for any damage, vandalism, theft or any other action that

may occur while a DEFENDER® product is in use by the purchaser.

8. We

9. ©2018 DEFENDER®. All rights reserved. DEFENDER®, the DEFENDER® logo, and other DEFENDER® marks

10. Night vision range is up to 30 M (100 ft) under ideal conditions in ambient lighting. Objects at or beyond this

11. This product contains small parts. Exercise care when unpacking and assembling the product around children.

reserve the right to change models, configuration or specifications without notice or liability. Product may not

be exactly as shown.

may be registered. All other Trademarks are the property of their respective owners.

range may be

partially or completely obscured, depending on the camera application.

ra. For system using up

3

4 SAF ET Y WARNI NGS

We recommend using an uninterruptable power supply (UPS): Connecting your NVR and cameras to a

UPS allow continuous use during a power outage. The remaining power duration will depend on the UPS

used.

Use the Power Supply/Adapter provided: Do not use these products with a power supply that exceed the

specified voltage.

Do not install the NVR in a wet or dusty area: Avoid placing the NVR in areas like a damp basement or

dusty attic.

Do not expose the NVR to rain or use near water: If the NVR is exposed to water, unplug the device and

contact Customer Support.

Do not install the NVR near heat sources: Avoid placing the NVR near any heat sources like stoves, heat

registers, radiators, or electronic (including amplifiers) that produce heat.

Install the NVR in an area with good air circulation: The internal hard drive generates heat during operation

for video storage. Do not block the vents on the device. Vents are used to reduce heat while the device is

running. Place the NVR in a well-ventilated area.

Handle with care: The device may not work properly if dropped or damaged. If the device is not working

correctly, unplug the device and contact Customer Support. Unplug the device when moving.

Cleaning: Unplug the device before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth only, for

cleaning.

Do not insert metal into the NVR case or its openings: Inserting metal into the NVR may cause electrical

shock.

Do not remove the NVR cover: Do not attempt to open the NVR, if the device is not working properly, contact

Customer Support. Opening the NVR may cause electrical shock.

4

5 COM PLI ANCE ST AT EM EN TS

FCC STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Ca ution:

This dev ice complies wi th Part 15 of th e FCC Ru les. Oper ati on is subject to the following two conditions : (1) This
dev ice may not caus e harmful inte rferenc e, and (2) this device must accept any interferenc e received, includi ng
inte rferenc e t hat m ay c aus e u ndes ired o peration.

to radio communications. However,

No n-modif icat ion S tatement:

Chan ges or modi ficati ons not expressly approved by th e par ty resp
auth ority to operate t he equ ipment.

FCC Ra dia tion Expos ure Statement:

This equi pment complie s with FCC radi ati on expos ure limits set forth for an unc ontr olled environm ent. This equ ipment
shoul d b e i nstalled a nd o per ated wi th m inimum d istanc e 20 c m bet ween th e r adiator.

onsib le for complia nce could void the user’s

IC STATEMENT

This devic e c omplie s with I ndus tr y Ca nada l icenc e-exempt RSS s ta ndar d(s). O perati on i s subject to the following
two c onditions :

(1) This de
(2) This devic e m ust a ccept a ny inte rferenc e, includi ng interferenc e that m ay c aus e u ndes ired o per ation o f the

dev ice.

RF expos ure s tatement:

IC Ra diation E xposure Sta tement . This equi pment c omplie s wi th I C R SS-102 radiation exposure limit set forth for
an u ncontr olled e nvironm ent. T his equ ipment s hou ld be i nsta lled a nd o per ated wi th m inimum d istanc e 2 0cm
bet ween t he r adiato r a nd your b ody .

ICE S-003:

CA N IC ES ( B)/ NMB-3 ( B)

vic e m ay not c ause inte rferenc e, and

5

6 WHAT ’S INCLUDED

MODE L: W2K1TB4B2 – Defender 2 K 1 TB Wireless IP 4 CH NV R 2 I P C ameras

1 X 4 Channel NVR with 1TB HDD (installed)
2 X Wireless Wi-Fi 2K IP Cameras
2 X Wireless Wi-Fi Camera Antennas
2 X Camera Mounting Hardware
2 X Waterproof Connectors

2 X Ca mera P ower Supply/Adapte r ( 3 m ete rs / 10 f t)

MODE L: W2K1TB4B3 – Defender 2 K 1 TB Wireless IP 4 CH NV R 3 I P C ameras

1 X 4 Channel NVR with 1TB HDD (installed)
2 X Wireless Wi-Fi 2K IP Cameras
2 X Wireless Wi-Fi Camera Antennas
2 X Camera Mounting Hardware
2 X Waterproof Connectors
2 X Camera Power Supply/Adapter (3 meters / 10 ft)

MODE L: W2K1TB4B4 – Defender 2 K 1 TB Wireless IP 4 CH NV R 4 I P C ameras

1 X 4 Channel NVR with 1TB HDD (installed)
2 X Wireless Wi-Fi 2K IP Cameras
2 X Wireless Wi-Fi Camera Antennas
2 X Camera Mounting Hardware
2 X Waterproof Connectors
2 X Camera Power Supply/Adapter (3 meters / 10 ft)

INCL UDE D F OR ALL M ODE LS

1 X HDMI Cable (1 meter / 3.2 ft)
1 X Ethernet Cable (1 meter / 3.2 ft)
1 X NVR Power Supply (1.2 meters / 4 ft)
1 X Optical USB Mouse (1.2 meters / 4 ft)

1 X Need More/Accessories Sheet
1 X Quick Start Guide
1 X Window Decal / Warning Sticker

Free Lifetime Access to our Mobile App
Free Lifetime Technical Support

6

7 GETTI NG ST AR TED

1

Antenna

2

USB Mouse Port

3

HDMI Port

4

VGA (Monitor) Port

5

Ethernet Port

6

Power Adapter

1

Reset Button

2

Indicator Light

3

Lower Cover

4

Micro SD Card Slot

5

Indicator Light

6

Waterproof Ring

7

Antenna

8

Locking Screw

7.1 NVR

FRONT PAN EL

1 Hard Drive LED

2 Network LED

3 Power LED

3

21

4 USB Port

5 QR Code

BAC K PAN EL

7.2 Camera

4

1

62

543

5

1

2 5

3

4

Cameras have an Ethernet cable attachment that is optional. Cameras can be connected using a CAT5

(RJ45) cable (not included) from the camera to your modem/router. This changes the connection to wired.

The camera should also be plugged into a power source using the power adapter (included).

6

7

8

7

7.3 Set up

This setup method requires a monitor/TV with an HDMI or VGA connection (not included). To setup the

system without using a monitor/TV, see the SmartSignal Mobile App manual.

Be for e you start:

Ensure all components are included in your kit

You will need a monitor/TV with an HDMI or VGA connection (not included) – ensure the monitor/TV is

turned off when connecting the NVR

Before installing your cameras, test all connections during setup

Ensure that you have enough power outlets for the monitor/TV, cameras, and NVR unit. Your NVR

needs to be setup near your modem/router – you will need to connect your NVR unit to your

modem/router using the Ethernet cable (included).

Connections may vary by model

All cables and wires are labeled and colour coded to the NVR

unit to make connecting your system easy.

1. Connect the following components to your NVR:

A. Monitor/TV leave the monitor/TV powered off

until the NVR is turned on

B. Modem/Router

C. Mouse

D. NVR Power Supply

2. Plug the NVR unit into a power outlet and the unit will turn

on automatically.

3. Turn on the monitor/TV

4. Plug each camera into a power supply it is important

to test each camera bef

5. Follow the Setup Wizard on-screen instructions

ore installing

7.4 Shut Down

1. Right click the mouse anywhere on the screen to open the Quick Menu: MAIN MENU >

OPERATION > SHUT DOWN

2. Click Shut Down to turn the system off. To turn the system back on unplug the power adapter

and plug it back in, the NVR unit will power back on automatically.

8

7.5 Mouse Controls

Use the mouse to access the Main Menu, Command & Feature buttons, and to use the on-screen Keyboard.

1. LEFT BUTTO N

From the Live View screen, double click on a Channel

(Camera) to view in full screen. Click again to return to the

multi view screen.

2. RIG HT BUTTO N

Click on any screen to open the Quick Menu options.

When in a menu screen, click to return to the previous

screen.

3. SCRO LL W HE EL

In the Live View screen, use the scroll wheel to zoom in/out.

7.6 On-screen Keyboard

1 2

3

Click (left button) in an input field to open the on-screen

Keyboard. This will allow you to enter the required

information.

9

8 ST AR T UP

8.1 Device Initialization (Login Setup)

PASS WORD CREAT ION

During the initial setup of the system you will need to setup

a Password. The default password is admin.

Follow the on-screen instructions to set a password that is

easier for you to remember but hard for others to guess. The

system will show a password strength indicator to show you

how effective your password is.

Enter a Prompt Question that will remind you what your password is.

Click Next.

UNL OCK PAT TERN

Set up a pattern to login or unlock your system. Patterns are

not as secure as a password.

Follow the on-screen instruction to set a pattern unlock or

click Skip to use your password.

PASS WORD PROTECTION

There are two options for accessing the system if you have

forgotten your password or unlock pattern: Email or Security

Question.

Both options cannot be set at the same time.

Email: Enter an email address to have the reset
password message sent. This is the Account Email
address.
Security Questions: Select three questions and enter your answers.

AUTO-CHE CK FOR UPDATES

When selected the system will notify you when an

update is available for your system.

Click Next to open the Startup Wizard.

10

8.2 Startup Wizard

The default name is NVR however it can be changed to a name of your choice

Can be used when you have multiple devices on your network to easily identify

English is the only language option available on this device.

Use the drop down to select from the options:

Use the drop down to select if the system will record when the hard drive is full:

The Setup Wizard is designed to make starting your system quick and easy. By default, when the system is

powered on for the first time the Setup Wizard will launch automatically. Advanced settings are available from

the Main Menu if additional setup is required. See section 10 Main Menu & Advanced Setup for

instructions.

STANDARD SETUP WIZARD COMMAND BUTTONS

BACK

NEXT

CANCE L

GENERAL SETTI NGS

General Tab

Click to return to the previous setup step.

Click to move to the next setup step.

Click to exit the Setup Wizard.

De vice Na me:

up to a maximum of 32 characters.

De vice No .:

this device or left as the default.

Langua ge:

Vid eo Standa rd:

NTSC – North American video format

PAL – European video format

If you are located in North America and select PAL the live stream of

your cameras will stop.

HDD Full:

11

Overwrite – the system will continue to record over the oldest footage

Pack Du ration:

This is the length of each video file when footage is saved to a USB drive.

The number of minutes the system will rewind when Playback is selected.

The number of minutes before the system will log out when not in use. You will

Click the Monitor Channels button to select the Channels (Cameras) that

This is the time interval for when the data is synchronized within your system.

If selected the Navigation Bar can be accessed on the Live View screen

Slide the scroll bar between Slow and Fast to find your optimal setting for how

Click to change back to default settings.

Click to apply your changes without leaving the screen.

In stant P la yback:

Auto Logout:

Monitor Ch anne ls:

when the hard drive is full

Stop Recording – the system will stop recording until space is made

available on the hard drive

Motion events shorter than the pack duration are not affected when playback

is selected. The default for this option does not need to be changed.

need to enter your password to log back into the system.

should be monitored when the system logs out.

Click the Channel (Camera) checkboxes or select All.

IP C T im e S ync:

The default for this option does not need to be changed.

Na vig ation Ba r:

by moving the mouse pointer to the top of the camera view. If not selected the

Navigation Bar cannot be accessed. This setting can also be changed from:

SYSTEM > SETTINGS > GENERAL > GENERAL TAB

Mouse S ensit iv it y:

the mouse pointer moves on the screen.

De fault:

Apply:

12

Date & Time Tab

Use the drop down to select the date format. This is how the date will appear on-screen.

Select the Clock format using the drop down to select 24 hour or 12 hour clock.

Select the format for how the Year, Month, and Day will be separated using the drop

Use the drop down to select your time zone. This will set the System Time which is

Click Save to update the Date & Time selections.

If selected Daylight-Saving Time will be turned on and the system will automatically

Click to select how the DST will be updated by selecting Week or Date.

The Network Time Protocol is automatically setup based on your network. These

Click to change back to the default settings.

Click to apply your changes without leaving the screen.

Da te For mat:

Tim e For mat:

Da te S eparator:

down to select from the options.

System T im e:

used to determine the correct time of recordings.

Save:

DS T:

adjust the hour for your time zone based on the DST settings entered. Time will

update only if the system is connected to the Internet.

DS T T ype:

Week

Select the Month, Recurrence, Day, and enter the Time when DST Starts and

Ends. The time will automatically adjust based on these settings.

Date

Enter the Date and Time when DST Starts and End. The time will automatically adjust

based on these settings.

NT P:

settings do not need to be adjusted.

De fault:

Apply:

13

Holiday Tab

HOLIDAY LIST: Name of the holiday (example: Weekdays)

Click to return the system to the default settings and remove any Holidays that have

Click to save the Holidays that have been setup.

Click to open the Add Holidays screen.

Click the field to enter the name of the holiday.

You can setup breaks in the recording schedule using the Holiday feature. When a holiday is setup the

system will stop recording during the dates entered and will resume when the holiday is over. Holidays

will override the regular Schedule setup.

Ho lid ay L ist:

De fault :

Apply:

Add Ho lid ay:

Add Holiday

DATE: Dates the system will not record.

MODIFY: Opens the Holiday setup screen.

STATUS: Use the drop down to turn the holiday off/on.

been setup.

Ho lid ay Name:

14

Re peat M ode :

Click to select how often the holiday will occur: Once or Always.

Click Date or Week to enter/select the duration of the holiday:

If selected the Add Holiday screen will remain when Add is selected to allow you

Click to save the holiday details and add it to the Holiday List screen.

Click to exit the Add Holiday screen and return to the Holiday List screen without

Ho lid ay R ange :

Add M ore:

Add:

Ca ncel:

Date

Enter the Start/End dates for the holiday.

Week

Allows you to select the Start/End year, Month, Day, and Recurrence for the holiday.

to enter another holiday. If not selected the Holiday List screen will show when Add

is selected.

saving.

TCP/IP

These are your network default settings and do not need to be changed. For more details on your TCP/IP

and Network settings see section 10 Main Menu & Advanced Setup for details.

15

QR CODE

When selected the system will allow the Mobile App to connect. If not selected

If the Mobile App has not been setup the Status will be Not Connected. Once the

Use the QR Code to scan from your mobile device to open the app store. To setup

Scan this code from within the Mobile App during setup. This QR Code is also

SmartSignal Manual for details.

The Mobile App Account must be setup before using the screen. See the Defender

Enable :

Status :

QR Code :

SN Code:

the Mobile App will not be compatible with the system and cannot be used.

Mobile App is setup the Status change to Connected.

the mobile app see the 2K App Manual.

available on the top corner of the NVR.

16

REGIS TRATION – CAMERA SET UP

Click to update the Device list with all available cameras.

This is the Channel number of the camera that corresponds to the Live View

The status icon is green when the camera is connected and ready to use. When

The default name is the Channel number. To change the name of the camera click

This is assigned by your network.

Plug all cameras into a power outlet before starting this step. Your cameras should pair

automatically with the system.

If you do not see the camera in the list after clicking Device Search or if the camera loses connection and
cannot be paired – see Section 11 Camera Reset for instructions.

De vice S earch:

Add/D el:

CH:

Status :

Click the Add icon to add the camera to your system.

channel windows.

the status is red the camera is not connected and cannot be viewed or recorded.

Na me:

Modify.

IP Addr ess:

17

Add/D el:

This indicates the way the camera is connected to the system.

Click Modify to change the camera details. The Password on this screen must be

If the camera does not appear on the list you can add it manually.

Type:

Modif y:

When the camera has been connected use the Remove icon to remove the

camera.

the same as the NVR password – connectivity between the NVR and the camera

can be affected if the password is different.

NAME: Click the field to enter a new name for the camera (example: front door,

driveway, etc).

CHANNEL: You can change the position assigned to the camera which will

change where the camera will appear on the Live View screen. Click the drop

down to select from options 1 to 4.

SAVE: Click to apply your changes.

Manua l Add:

READ THESE STEPS BEFORE STARTING

NAME: Click the field to enter a name for the camera (example: front door,

driveway, etc).

PROTOCOL: Select Private.

IP ADDRESS: Click the field to enter the IP Address for your network.

TCP PORT: This identifies the type of Port. Click the field to enter the number.

USER NAME & PASSWORD: This is defaulted to your current login.

18

DECODER BUFFER: This is assigned to ensure that an encoded video stream

RECORD SCHE DUL E

Select the Channel (Camera) using the drop down. This will set the recording

Click the field to enter the number of seconds the system will go back and record

To select a day/time for the schedule:

Record Tab

can be correctly buffered. This setting does not need to be changed and should

be left as Default.

CHANNEL: Click the drop down to select the position assigned to the camera

which is where the camera will appear on the Live View screen.

SAVE: Click to apply your changes.

Ch anne l:

schedule for the Channel selected or All depending on your selection.

Pre -Reco rd:

before a motion event occurs.

Re gula r:

Motion:

Alarm:

MD & Alarm:

Sele cting:

When set to Regular the system will record continuously based on the

day/time setup.

If Regular is set it will override Motion and Alarm settings.

When set the system will record only when motion is detected based on the

day/time setup.

When set to Alarm the system will sound when an event is detected based

on the day/time setup. The Alarm will sound from the NVR unit.

This checkbox will automatically be filled

schedules have been setup.

1. Click a checkbox to select the type of recording event (Regular, Motion

or Alarm)

in when Motion and Alarm

2. Move the mouse to the day/time box

19

De le ting:

To delete a schedule, click the Delete icon and drag over the schedule

Click to apply the scheduled setup to another Channel (Camera) or to All.

Click to save Schedule settings.

When selected, the Recording Schedule will return to default settings, no

3. Click the box and drag the mouse to the end of the desired time.

Time options on this screen are broken out in hour intervals.

4. Repeat steps 1 to 3 for each schedule setup

color bar to remove.

Manua l S elect ion:

Copy :

To select the day/time manually click the Setting icon:

1. Click the Period fields to select the required times for recording.

2. Click the checkboxes to select the type of recording (Regular, Motion,

Alarm).

3. Select the Days to apply the schedule individually or select All to have

the schedule run daily.

4. Click Save to apply your schedule.

Apply:

De fault :

scheduled options will be selected.

20

Snapshot Tab

The Snapshot Schedule works the same way as the Recording Schedule. The difference is that the

system will take a snapshot of what is visible on the Channel (Camera) at the times set up in the schedule

or when Motion is detected.

FINISH

At the end of the Setup Wizard a Message window will

appear confirming that you have completed all the steps.

Click OK to exit the Setup Wizard and to open the Live View

screen.

FREQUENTLY USED FEATURES

Below is a list of system features that you may use more frequently.

SETTING MENU

CAMERA > Registration (Camera) – add/delete/

CAMERA > Encode – encode/overlay/ snapshot settings

NETWORK > Email Alerts – set email alerts for activity types

SYSTEM > General – change general/date & time/holiday settings

SYSTEM > Account Maintenance – setup and change users/groups/security questions

modify cameras

SYSTEM > Import / Export – import and export data

SYSTEM > Default – reset NVR settings with Factory Reset (removes all settings and erases all footage)

SYSTEM > Upgrade – update the NVR firmware

INFO MENU

21

EVENTS – view video detect/alarm/abnormality activity

Navigating the Live View screen

Double click the mouse (left button) to open a Channel (Camera) in full screen – double click again to

INS TANT PLAYBACK: Click to view recorded footage. The playback bar will appear on the bottom

DIG IT AL ZOOM : Allows you to zoom in/out on a specific section of the screen.

You can also

PANIC BACKU P: Click to open the system Backup screen.

SNAPSHO T: Allows you to take a screen shot of the current view. View your Snapshots from the

9 LI VE VI EW

9.1 Feat ures

Live View is the main screen where you can view all cameras, access the Playback screen, and access the

Main Menu. This view can also be accessed from your mobile device. See the Defender SmartSignal Manual

for details.

On the multi view screen the available cameras will show in the placement selected in the Setup

Wizard on (Registration – Camera Setup (Modify) screen)

The Defender® logo will appear on Channels that do not have a camera assigned

If a Camera has gone offline or has been removed the Can not find the network host. message will

appear

return to the multi view screen.

Bring the mouse pointer to the top of a camera view to open the Navigation toolbar.

of the view to allow you to move through the footage. Right click on the view or

click the close icon to return to Live View.

zoom in/out using the mouse scroll wheel in a single view screen.

Search/Playback screen.

22

9.2 Sear ch /Playback

Review the recorded footage right click on the screen to exit to the Live View screen.

Vie w f rom O ptions :

Ca le nda r:

Ca mera/Ch annel:

Click the drop down to select where to view footage from: R/W HDD – Internal

storage (NVR hard drive) or I/O Device.

Click the drop down to select the footage type:

RECORD: Click to select Recorded footage

PIC: Click to select Snap Shot (picture) footage

Click the arrows beside the month and year to change the calendar dates – the

recorded footage blocks will appear in the Playback Bar below. Dates are bolded

when there is an event recorded.

Click the checkbox to select the Channels (Cameras) to view. The available footage

will appear on the playback grid on the bottom of the screen. Change the Channel

(Camera) view from single to multi

view using the tabs.

Lis t O ptions :

View recorded footage lists.

Snapshot List: Click to view the list of Snapshots.

23

Book Mark List: Click to view the list of bookmarked footage.

Vid eo Cl ip

Click the time options to change the amount of time displayed in the Playback Bar.

View the recorded footage on the bottom grid by type (Regular/Green, Alarm/Red,

block on the grid. The colour will match the recording type listed below.

Zoom Pla yback Ba r:

Event G rid :

Pla yback O ptions :

Footage List: Click to view the list of recorded video clips.

Video Clip Backup: Select video start/end times.

Backup Video Clip: Click to save selected clips.

Motion/Yellow or All). When footage is available to view it will appear as a colour

Use the Playback icons to navigate through the footage (play,

stop, back, fast forward/back).

Smart Search: Review motion events in specific zones of your video stream.

Snapshot: Click to take a snapshot during playback. You must insert a

USB drive connected to take a snapshot.

Add Bookmark: Click to bookmark a specific point in the playback video.

Reco rding T ypes:

Pla yback Ba r:

Click the checkboxes to show/hide recorded footage by type. When selected, the

recording typ

e will show. Recorded footage will show in the color that

corresponds with the recorded types.

Click on the recorded footage (color bars) to view the footage.

24

10 MAI N MENU & AD VANCED SET UP

Click to change back to the default settings on the screen. Any custom settings will be lost.

Click to refresh the screen when changes have been entered.

Click to apply your changes and return to the Main Menu.

Click to exit the screen to the Main Meu without saving your changes.

Click to save your changes without leaving the screen.

Click to select a single Channel (Camera) view.

Click to select the multi view screen (all 4 Channels).

The sequence of Channel (Camera) display when video loss occurs.

Point – Tilt – Zoom. This feature is not available on the included cameras. The

Click to open the Search/Playback screen. To view recorded footage.

This section provides details about the Main Menu and more details about setup, backup, upgrades, etc. When

navigating the screen there are commonly used command buttons:

Some settings can be applied to one or more other Channels (Cameras).

Click to open the Copy options and select the Channels (Cameras) to copy the current settings.

From the Live View screen, right click the mouse to access the menu window.

Vie w 1 :

Vie w 4 :

Seque nce:

PTZ:

included cameras do offer a 127ofield of view.

Search:

25

Manua l:

Click to open the Camera Registration – Camera Setup screen.

Click to open the Main Menu section.

Click to open the Record resolution option screen.

MAIN STREAM: Select Auto to allow the system to use the default resolution setting

st

as the 1

choice when bandwidth availability is high. This will stream 2K resolution.

SUB STREAM: Select Auto to allow the system to use the default resolution setting

nd

as a 2

choice when bandwidth availability is low. The system will switch to Sub

Stream when bandwidth is low to ensure connectivity is not lost.

Ca mera Re gis tration:

Main Menu:

PSHOT: Determine if the Snapshot schedule/feature should be on or off when

SNA

bandwidth is low.

If Manual is selected the system will stop recording until a selection is manually

added when bandwidth availability changes.

If Off is selected the system will stop recording when bandwidth availability

changes.

SAVE: Select to apply your settings.

26

10. 1 Oper ation Menu

Click Browse to select a location for your backup to be saved.

SEARCH is covered in Live View – see section 9.2 for details.

BAC KUP

Detect backup device and backup recorded data. This requires a USB drive to have the backup saved on.

This requires a USB drive (32GB or smaller) to have the backup saved to. Insert a USB into

the front of the NVR unit to begin the backup process. If the USB is missing a Message window will

appear indicating that No USB device is present.

Br owse:

DEVICE NAME: Click the drop down to select from the available storage

devices.

REFRESH: Click to Refresh the information on this screen.

FORMAT: Click to format the storage device (USB). This will remove all existing

files from the USB drive. Once the formatting process has started it

cannot be stopped and all files will be lost. A Message window will appear to

27

confirm you want to format the storage device and to information when

formatting is completed.

Select the type of recording to be backed up (All, Alarm, MD (Motion),

Select the timeframe to include in the backup. Click the fields to select the dates

Select the Channel (Camera) to be included in the backup (1, 2, 3, 4, All).

Select the output file type:

Click to include the footage in the backup file.

Click to remove selected footage from the backup file.

Click to begin the backup process. Once complete a Message window will

NEW FOLDER: Click to create a folder for the backup. Click the Name field to

enter a folder name and select Save to create the folder or Cancel to discard.

SAVE: Click to keep the changes.

CANCEL: Click to discard the changes.

HDD or USD drives.

Type:

Alarm/MD, Regular, PIC).

Start/End T im e:

and times.

Reco rd C H:

File For mat:

DAV (Default): Incorporates modified MPEG compression commonly used

for footage recorded from CCTV cameras (requires file conversion to play)

ASF: Format can be viewed on Windows Media Player

Add:

Re move:

Start:

appear confirming that the backup has finished.

This will not undo Formatting the

28

SHUT DOWN

Click to power off the system. To turn the system back on you will need to

Click to logout and log back in as a different user. The system will be locked

Click to restart the system. This will not launch the Setup Wizard – to

Logout of the On-screen Display (OSD) menu or restart the system. After idle for a specified time, the system

will auto exit the OSD.

Shut Do wn:

unplug the device and plug it back in.

Logout:

except for the Live View screen.

To switch users from the Pattern screen – click Switch User

Rest art:

access the Setup Wizard you must select Factory Reset.

29

10. 2 Info Menu

SYST EM

Displays HDD, BPS, record, and version information.

HDD

Review the status of the hard drive status

(space available).

RECORD

Review the list of recordings on the hard drive.

BPS

View the Bitrate or bits per second. This

represents the performance of your Camera

connection.

30

VER SION

Review your system information.

EVEN T

Displays exterior alarm, motion detection, video loss alarm state.

Shows all system events (example: Motion

Detected on cameras D1 and D4).

31

NETWORK

View online users, network load, network test information.

ONLINE USER S

Lists all mobile app users and allows you to

Block access to your account.

All uses will be listed with their IP Address and

the date they last logged into the system.

Click Block to stop a user from accessing your

account from the mobile app and NVR login.

LOAD

View the status of the system on your network

and the status for send and receive speeds.

TEST

Test the performance between your NVR and

camera or modem/router.

Click the field to enter the Destination IP

address (Camera IP address) and click Test.

The results will show on the bottom of the

screen.

32

LOG

Select the timeframe to include in the log. Click the fields to select the dates and

Select the Channel (Camera) to be included in the log (1, 2, 3, 4, All).

Click to return the list of events for the date range and channel selected.

Click to view the previous page of events.

Click to view the next page of events.

Click the Page(s) field and enter the page number you want to view. Click Go To and

Click to initiate the Backup process.

Click to reset the search results.

View the list of events/recordings for the selected timeframe.

Start/End T im e:

times.

Type:

Search:

Page Up:

Page Do wn:

Go T o:

Backup:

Clear :

the list will change to the page entered.

33

10.3 Setting Menu

Click the drop down to select a Channel (Camera). The camera view will appear on

Click the drop down to select a pre-set setting from the list. The values on the screen

Manual adjust the image settings using the sliders for each image feature.

Select to flip the image so that a mirror image can be seen.

Click the drop down to select from the options: Normal, Flip 1800, Clockwise 900,

Click the drop down to select from the BLC (Backlight Compression) options to

Select to turn this on or off. The default is off. When enabled this feature enhances

Click the drop down to select from the WB (White Balance) options to adjust the

Click the drop down to select from the image effect options for the Camera. Auto

CAMERA

Add remote device, set or query IP camera configuration.

The REGISTRATION section is covered in the Setup Wizard – see section 9.2 for details.

IMAGE

Ch anne l:

Config F iles:

Im age:

Mir ror:

Flip :

Mode :

3D De noi se:

Mode :

the screen to show your setting changes.

will changes based on your selection.

Counter Clockwise 900. This can be useful if your camera installation results in an

image that is upside down or sideways.

balance/adjust for bright or dark areas: Close, Light, WDR (Wide Dynamic Range)

or HLC (Highlight Compression).

the image quality of the camera and saves bandwidth by reducing image noise. 3D-

DNR removes the grainy/fuzzy appearances of light images and can handle moving

objects without leaving light trails.

camera’s color sensitivity: Auto, Outdoor, Natural, Street Lamp, Manual or

Customized Zone.

Mode :

(adjusts the color effect), Colorful or B&W (grey scale).

34

ENCODE

Click the drop down to select a Channel (Camera).

Click the drop down to select from the options: Regular, MD (motion detection) or

This is set to H.264H which is optimal for your system and cannot be changed.

This minimizes bandwidth and storage requirements and maximizes video

This set to the optimal resolution for the camera and does not need to be changed.

This is the frequency (rate) for images recorded per second. Click the drop down

Click the drop down to select from the options: VBR (Variable Bit Rate) or CBR

This setting relates to the Bit Rate Type and is set to 4 which is best for performance

This is defaulted to the best setting for performance and does not need to be

Not available on the included cameras.

Encode Tab

Encoding is the process of preparing the video for output. Video is encoded to meet proper

formats and specifications for recording and playback through the use of video encoder software.

Ch anne l:

Code- Stream T ype:

Co mpression:

Smart Codec:

Reso lution:

Frame R ate (FP S):

Bit Ra te T ype:

Alarm.

Click the options drop down beside the Code-Stream Type field to select between

Main and Sub Stream.

Main Stream: Higher stream resolution

Sub Stream: Low/Standard stream resolution for lower bandwidth situations

(ex: high internet traffic can cause lower bandwidth)

resolution. This is set to Closed by default for optimal performance.

Lowering the resolution will increase connectivity, frame rate and performance.

and select from the options. We recommend 20.

(Constant Bit Rate).

Qualit y:

and quality balance.

Bit Ra te ( Kb S):

changed.

Audio /Vid eo:

35

Overlay Tab

Click the drop down to select a Channel (Camera).

When the checkbox is selected the Time will display on the Live View screen.

When the checkbox is selected the Channel (Camera) name will be displayed

When the checkbox is selected you are able to select an area of the camera

Overlays are the labels that appear on the Live View screen (example: Channel (Camera)

name and Time).

Ch anne l:

Tim e Dis pla y:

Click Setting and the view screen will open to allow you click and drag the time label

where you would like it to appear. The default location is the top right corner of the

camera view. Right click on the Live View screen to return to the Overlay screen.

Ch anne l Di spla y:

on the Live View screen. Click Setting and the view screen will open to allow you

click and drag the channel label where you would like it to appear. The default

location is the bottom right corner of the camera view. Right click on the Live View

screen to return to the Overlay screen.

Co ver-Area:

view to block out. This can be useful if there is an area that does not need to be

recorded or to block out areas that may trigger motion recording (ex: traffic in the

background). Click Setting and the view screen will open to allow you select the

36

area to block out. Click and drag over the area to block out. Right click on the Live

View screen to return to the Overlay screen.

This is the number of snapshot that will be taken when you select to take a

Click the drop down to select a Channel (Camera) or select All.

Click the drop down to select from the options:

Click Setting again to set another coverage area. Each area is numbers in

the top left corner of the coverage square.

When selected the area will appear blocked out and will not appear in the

recorded footage or snapshots.

Snapshot Tab

Set the snapshot quality and frequency. Snapshots can be setup to occur based on a schedule or can be

taken manually from the Live View screen using the Icon Toolbar.

Manua l S nap:

snapshot manually. Click the drop down to select from the options.

Ch anne l:

Mode :

Timing – Regular snapshots during the period selected

37

Trigger – Snapshots occur when motion is detected, alarm is triggered,

Im age Siz e:

This is set based on the camera setting and cannot be changed.

This set to the optimal image quality for the camera and does not need to be

This is the number of seconds the system waits between snapshots

Qualit y:

Snapshot F reque ncy:

tampering alarm is triggered

changed.

38

NETWORK

Set network parameters: IP address subnet mask, default gateway, TCP/IP ports.

The TCP/IP and SMARTSIGNAL sections are covered in the Setup Wizard – see section 9.2 for details.

CONNECTION

Your Connection setting are automatically applied

based on the network and Internet connection.

These settings do not need to be changed.

These setting relate to the Ports used by your system

for Internet connections.

WIFI AP
General Tab

These are the access settings for your network.

These settings do not need to be changed.

Advanced Tab

The IP Config settings are automatically applied

based on your Internet connections setting.

These settings do not need to be changed.

39

DDNS

You can create a DDNS (Dynamic Domain Name

System) to use a URL to identify your system instead

of using an IP Address. This system allows for the

use of a DDNS server, however Defender® does not

provide DDNS accounts.

To apply the Enable checkbox must be selected. The

settings for this page are provided by the DDNS

server.

UPnP

Universal Plug and Play (UPnP) are the protocols

used by networked devices to discover each other’s

presence on the ne

your cameras, NVR and Mobile App to share data.

These setting do not need to be changed.

twork for data sharing. This allows

40

EMAIL

When selected the email notification are enabled.

Click to enter the SMTP server address.

Used only if your server allows for anonymous login. If not supported do not enable

Click to enter the email address that will receive the alerts.

Click to enter the email address that will send the alerts.

Click to enter a standard subject line for the email alerts.

When selected a jpg image will be included in the email as an attachment.

If your server does not use encryption use the default NONE. If your server does

Click to enter the number of seconds between event email alerts.

When selected the system will send health check emails to notify you if the

Click to enter the number of minutes between health check emails alerts.

Click to test sending emails to the Receiver email. We recommend testing

Setup Emails to be sent based on NVR Alerts. SMTP server connection details are needed to setup email

alerts. Your email service provider can provide your SMTP server information. This feature would

only be used when not using the Mobile App.

Enable :

SMTP S erver:

Anonymous:

Receiver :

Sende r:

Subject:

Attach ment:

Encryption T ype:

Inte rval:

Healt h E nable :

the checkbox. If selected you will need the login details from your provider.

USER NAME: Click the field to enter the SMTP user name.

PASSWORD: Click the field to enter the SMTP password.

The Snapshot Motion Detection must be enable on the cameras to receive

attachments.

use encryption select SSL (Secure Sockets Layer) or TLS (Transport Layer

Security) from the drop down options.

system is functioning normally.

In terval:

Test:

the email alerts before relying on this feature to ensure the correct details

have been entered.

41

De fault:

Click to change the settings back to default.

Click to apply your changes.

Click to exit the screen without saving your changes.

Click to apply the changes without leaving the screen.

When selected the alarm center will conduct self test to confirm the alarms are

Indicates that the Alarm Center has been setup for system testing.

These fields are automatically filled in based on your network settings.

DAY: Click the drop down to select when the system should conduct a self test

Save:

Ca ncel:

Apply:

ALARM CENTER

Enable :

Protoc ol T ype:

Ho st IP /Port:

Self-report T im e:

working normally.

(Never, Everyday, specific day of the week)

TIME: Click the drop down to select the time the system will conduct a self test on

the day option selected.

42

EVEN T

Click to select the Channel (Camera) for setup.

When selected motion detection is enabled on the selected Channel (Camera).

Click to configure the areas of the camera view that will be enabled for motion

Display exterior alarm, motion detection, video loss alarm state.

VIDEO DETECT
Motion Detect Tab

Motion Detect settings allow you to select how the system will react when motion is detected on selected

or all Channels (Cameras).

PTZ and Tour features required a PTZ camera – not included in Defender® kits.

Ch anne l:

Enable :

Re gion S et:

detection. This can be useful if there is an area that does not need to be recorded or

to block out areas that may trigger motion recording (ex: traffic in the background). A

grid will appear over the camera image. You can setup up to 4 motion detection areas

and customize the sensitivity and threshold for each region.

Click the grid area to select. Areas enabled for motion detection will appear in RED.

Disabled areas will be transparent.

Click the slide ba

Sensitivity: Determines how sensitive the camera is to motion – if sensitivity is

high a small amount of motion will trigger an event. Recommended sensitivity

setting is between 30 and 70.

r to set the Sensitivity and Threshold.

43

Threshold: Determines how much motion is required to trigger an event – if the

Period S et:

Click to set a schedule for when motion detection will be enabled on the selected

This is the number of seconds before the system will start recording when motion is

When selected a pop-up message will appear on-screen. The message shows the

When selected this system will send any alarms detected to an additional alarm

When selected motion will trigger an email alert (based on the Email settings).

Click the checkbox and the Channels (Cameras) that will record when motion is

When selected PTZ action is enable when motion is detected.

Click to select the PTZ actions for each Channel (Camera).

Enter the number of seconds the system will continue to record after the motion event

When selected a tour of all selected PTZ cameras will start and automatically scan

When selected the system will take a snapshot when motion is detected on the

amount of motion exceeds the threshold and event will occur. Recommended

threshold setting is between 10 and 50.

Right click when all regions are setup to return to the previous screen.

We recommend having a second person walk in front of the camera to test

the settings.

Channel (Camera) (ex: you can disable motion during business hours and

enable when your location is closed).

Click the period for each day to set the period (yellow is enabled – blue is disabled) or

click Setting to select the Period and Days.

This setting overrides the Schedule – recording will only occur during

times that both the Schedule and this setting are set to record.

Anti- Dithe r:

detected. Click the field to enter the number of seconds.

Show Messag e:

Channel (Camera) and the type of event.

Alarm Up lo ad:

monitoring system (ex: alarm monitoring company).

Send E mail:

Reco rd Ch anne l:

detected on the selected Channel (Camera).

PTZ Activ ation:

PTZ S et:

Post Re cord:

has been detected.

Tour :

the viewing area. Select the Channels (Cameras) to include in the tour.

Snapshot:

selected Channel (Camera). Click the Channels (Cameras) that will take a snapshot

when motion is detected on this Channel (Camera).

44

Log E nable :

When selected the event will appear on the Log.

When selected the system buzzer will be enabled when motion is detected.

Click to select the Channel (Camera) for setup.

When selected motion detection is enabled on the selected Channel (Camera).

Click to set a schedule for when motion detection will be enabled on the selected

When selected a pop-up message will appear on-screen. The message shows

When selected this system will send any alarms detected to an additional alarm

Bu zzer:

Video Loss Tab

See Main Menu:

INFO > LOG

Video Loss occurs if a Channel (Camera) loses connection with the system.

PTZ and Tour features require a PTZ camera – not included in Defender® kits.

Ch anne l:

Enable :

Period S et:

Channel (Camera) (ex: you can disable motion during business hours and

enable when your location is closed).

Click the period for each day to set the period (yellow is enabled – blue is disabled)

or click Setting to select the Period and Days.

Show Messag e:

the Channel (Camera) and event type.

Alarm Up lo ad:

monitoring system (ex: alarm monitoring company).

45

Send E mail:

When selected the system will trigger an email alert (based on the Email

Click the checkbox and the Channels (Cameras) to include in the Video Loss

When selected the PTZ action is enable when video loss occurs.

Click to select the PTZ actions for each Channel (Camera).

Enter the number of seconds the system will continue to record after the video loss

When selected a tour of all selected PTZ camera will start and automatically

When selected the video loss event will appear on the Log.

When selected the system buzzer will be enabled when video loss is detected.

Reco rd Ch anne l:

PTZ Activ ation:

PTZ S et:

Post Re cord:

Tour :

Log E nable :

settings).

schedule.

occurs.

scan the viewing area. Select the Channels (Cameras) to include in the tour.

Bu zzer:

See Main Menu:

INFO > LOG

46

Tampering Tab

Click to select the Channel (Camera) for setup.

When selected motion detection is enabled on the selected Channel (Camera).

Click to set a schedule for when motion detection will be enabled on the selected

When selected a pop-up message will appear on-screen. The message will

When selected this system will send any alarms detected to an additional alarm

When selected the system will trigger an email alert (based on the Email

Click the checkbox and the Channels (Cameras) to include the schedule.

Tampering settings allow you to select how the system will react when there is a change in camera image.

PTZ and Tour features require a PTZ camera – not included in Defender® kits.

Ch anne l:

Enable :

Period S et:

Channel (Camera) (ex: you can disable motion during business hours and

enable when your location is closed).

Click the period for each day to set the period (yellow is enabled – blue is

disabled) or click Setting to select the Period and Days.

Show Messag e:

show the Channel (Camera) and event type.

Alarm Up lo ad:

monitoring system (ex: alarm monitoring company).

Send E mail:

settings).

Reco rd Ch anne l:

47

PTZ Activ ation:

When selected the PTZ action is enabled when tampering is detected.

Click to select the PTZ actions for each Channel (Camera).

Enter the number of seconds the system will continue to record after tampering is

When selected a tour of all selected PTZ cameras will start and automatically

When selected the system will take a snapshot when tampering is detected on

When selected the tampering event will appear in the Log.

When selected the system buzzer will be enabled when tampering is detected.

PTZ S et:

Post Re cord:

Tour :

Snapshot:

Log E nable :

detected.

scan the viewing area. Select the cameras to include in the tour.

the selected Channel (Camera). Click the Channels (Cameras) that will take a

snapshot when tampering is detected on this Channel (Camera).

Bu zzer:

See Main Menu:

INFO > LOG

48

ALARM

Ch anne l:

Click to select the Channel (Camera) for setup.

Enable :

When selected the alarm is enabled and will sound when the selected Channel

Type:

Click the drop down to select from the options:

Period S et:

Click to set a schedule for when events will be monitored on the selected Channel

Anti-dithe r:

This is the number of seconds the alarm will sound when a Channel (Camera)

IPC Ext Tab

IPC Offline settings allow you to select how the system will react when the connection between the

cameras and system is interrupted.

PTZ and Tour features require a PTZ camera – not included in Defender® kits.

(Camera) disconnects from the system.

NC: Connection is normally closed and activated when opened (Default)

NO: Connection is normally open and activated when closed

(Camera).

Click the period for each day to set the period (red is enabled – blue is disabled) or

click Setting to select the Period and Days.

disconnects from the system. Click the field to enter the number of seconds.

49

Show Messag e:

When selected a pop-up message will appear on-screen. The message will

show the Channel (Camera) and event type.

Alarm Up lo ad:

When selected this system will send any alarms detected to an additional alarm

Send E mail:

When selected the system will trigger an email alert (based on the Email

Reco rd Ch anne l:

Click the checkbox and the Channels (Cameras) to include the schedule.

PTZ Activ ation:

When selected the PTZ action is enabled when disconnection is detected.

PTZ S et:

Click to select the PTZ actions for each Channel (Camera).

Post Re cord:

Enter the number of seconds the system will continue to record after disconnection

Tour :

When selected a tour of all selected PTZ cameras will start and automatically

Snapshot:

When selected the system will take a snapshot when disconnection is detected

Log E nable :

When selected the disconnection event will appear in the Log.

Bu zzer:

When selected the system buzzer will be enabled when disconnection is

Ch anne l:

Click to select the Channel (Camera) for setup.

Enable :

When selected motion detection is enabled on the selected Channel (Camera).

monitoring system (ex: alarm monitoring company).

settings).

is detected.

scan the viewing area. Select the cameras to include in the tour.

on the selected Channel (Camera). Click the Channels (Cameras) that will take a

snapshot when disconnection is detected on this Channel (Camera).

IPC Online Tab

See Main Menu:

detected.

INFO > LOG

IPC Offline settings allow you to select how the system will react when a Channel (Camera) goes offline.

PTZ and Tour features require a PTZ camera – not included in Defender® kits.

50

Show Messag e:

When selected a pop-up message will appear on-screen. The message will

show the Channel (Camera) and event type.

Alarm Up lo ad:

When selected this system will send any alarms detected to an additional alarm

Send E mail:

When selected the system will trigger an email alert (based on the Email

Reco rd Ch anne l:

Click the checkbox and the Channels (Cameras) to include the schedule.

PTZ Activ ation:

When selected the PTZ action is enabled when the selected Channel (Camera)

PTZ S et:

Click to select the PTZ actions for each Channel (Camera).

Post Re cord:

Enter the number of seconds the system will continue to record after disconnection

Tour :

When selected a tour of all selected PTZ cameras will start and automatically

Snapshot:

When selected the system will take a snapshot when the selected Channel

Log E nable :

When selected the tampering event will appear in the Log.

Bu zzer:

When selected the system buzzer will be enabled when the selected Channel

Event T ype:

Click the drop down to select the type of hard drive issues:

monitoring system (ex: alarm monitoring company).

settings).

goes offline.

is detected.

scan the viewing area. Select the cameras to include in the tour.

(Camera) goes offline. Click the Channels (Cameras) that will take a snapshot when

the selected Channel (Camera) goes offline.

ABNORMALITY
HDD Tab

See Main Menu:

(Camera) goes offline.

INFO > LOG

HDD Abnormality settings allow you to select how the system will react when an issue is detected with the
hard drive.

51

No HDD: No hard drive detected

HDD Error: Hard drive error has been detected

Enable :

When selected the HDD alerts are active.

Less T han:

Click the field to enter a percentage remaining when No Space or All are selected

Show Messag e:

When selected a pop-up message will appear on-screen.

Alarm Up lo ad:

When selected this system will send any alarms detected to an additional alarm

Send E mail:

When selected the system will trigger an email alert (based on the Email

Bu zzer:

When selected the system buzzer will be enabled when a hard drive event

Log E nable :

When selected the hard drive event will appear in the Log.

Event T ype:

Click the drop down to select the type of hard drive issues:

Enable :

When selected the Network alerts are active.

No Space: Hard drive is full or almost full (enter a percentage amount is the

Less Than field)

as the Event Type. (example: when there is less than 20% space remaining on the

hard drive an event will be triggered)

monitoring system (ex: alarm monitoring company).

settings).

occurs.

See Main Menu:

INFO > LOG

Network Tab

Network Abnormality settings allow you to select how the system will react when an issue is detected with
the network connections.

Disconnect: System has lost connection with the network

IP Conflict: More than one device on your network has the same IP address

MAC Conflict: More than one device on your network has the same MAC

address

52

Show Messag e:

When selected a pop-up message will appear on-screen.

Alarm Up lo ad:

When selected this system will send any alarms detected to an additional alarm

monitoring system (ex: alarm monitoring company).

Send E mail:

When selected the system will trigger an email alert (based on the Email

Bu zzer:

When selected the system buzzer will be enabled when a network event occurs.

Log E nable :

When selected the network event will appear in the Log.

Event T ype:

Illegal login is the only event option.

Enable :

When selected the Illegal login actions are active.

Attempt(s ):

Click the field to enter the number times the system will allow a user to try to login

Lock T im e:

Click the field to enter the amount of time a user will be locked out from re-trying to

Send E mail:

When selected the system will trigger an email alert (based on the Email

Bu zzer:

When selected the system buzzer will be enabled when a user has been locked

Log E nable :

When selected the lockout event will appear in the Log.

settings).

See Main Menu:

INFO > LOG

User Tab

User Abnormality settings allow you to select how the system will react when an issue is detected with the
hard drive.

in with an incorrect user name or password.

login after all attempts have entered.

settings).

out the system.

See Main Menu:

INFO > LOG

53

STORAGE

HDD Full:

Click the field to select from the available options:

Pack Du ration:

This is the length of each video file when footage is saved to a USB drive. Motion

Auto De lete Old

Click the field to select from the available options for when the system will auto

HDD data management.

The SCHEDULE section is cover in the Setup Wizard – See section 9.2 for details.

BASIC

Files:

Overwrite – the system will continue to record over the oldest footage

when the hard drive is full

Stop Recording – the system will stop recording until space is made

available on the hard drive

events shorter than the pack duration are not affected when playback is selected.

The default for this option does not need to be changed. The default for this option

does not need to be changed.

delete older files from the hard drive.

Never – the system will not auto delete old files

Customized – the system will delete old files based on the number of days

ago you enter

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HDD MANAGE

De vice Na me:

Name of the hard drive.

Click the drop down to select from the available options:

Status :

Hard drive status.

Re main /T ota l:

Indicates the remaining and total space available on the hard drive.

For mat:

Click to format the hard drive. Formatting the hard drive will erase all

HDD Manage allows you to format and configure your hard drive. If you have installed a new hard

drive it must be formatted before you are able to record.

Type:

Read-Write: Allows for normal recording on the hard drive

Read-Only: System will allow playback of data from the hard drive but will not

allow for recording (not recommended for normal use)

recorded data. System settings are not affected by formatting. Once

formatting is started it cannot be stopped or undone.

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RECORD

Main S tream :

Select Auto to allow the system to use the default resolution setting as the 1

st

Sub S tream :

Select Auto to allow the system to use the default resolution setting as a 2

nd

Snapshot:

Determine if the Snapshot schedule/feature should be on or off when bandwidth is

the grid area.

choice when bandwidth availability is high.

choice when bandwidth availability is low.

HDD DETECT
Detect Tab

low.

If Manual is selected the system will stop recording until a selection is

manually added when bandwidth availability changes.

If Off is selected the system will stop recording when bandwidth availability

changes.

HDD Detect allows you to investigate hard drive issues by checking the status. The status will be shown in

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Type:

Click the drop down to select from the options:

HDD:

Click the drop down to select from the available hard drives.

Start/Stop De tect:

Click to start and stop the detect function

Report Tab

The HDD Report will show the details from the Detect scan.

Quick Detect: Checks if the hard drive is present and functional

Global Detect: Performs an in depth S.M.A.R.T. Analysis of the hard drive to

detect failure and avoid losing data

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SYSTEM

Reso lution:

Click the drop down to select the correct resolution for your monitor/TV.

Co lo r M ode :

Click the drop down to select a color mode.

Transparency:

Click the slide bar to set the transparency of the menu above the Live View screen.

Tim e Dis pla y:

When selected the time will display on the screen.

Ch anne l Di spla y:

When selected the Channel (Camera) names will appear on the screen.

Im age Enha nce:

When selected the NVR image is automatically enhanced to the resolution of

Orig in al Scal e:

Select the Channels (Cameras) that will be shown in original scale or full scale.

View and modify system basic setup, system COM, network PTZ setup and etc.

The GENERAL section is covered in the Setup Wizard – see section 9.2 for details.

DISPLAY
Display Tab

Display allows you to customize the view on your monitor/TV.

the monitor/TV.

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Tour Tab

Motion/ Ala rm T our T ype:

Click to select the View for the tour from 1 to 4.

Enable T our :

When selected the tour will be active.

In terval:

Click the field to enter the number of second between tour options. The system

Windo w S plit :

Select the window/view groups.

Move Up /Do wn:

Use the buttons to change the sequence of window splits.

Tour allows you setup tour intervals, window splits, and motion/alarm tours for PTZ cameras.

ACCOUNT
Modify User Tab

supports between 5 and 120.

The User tab allows you to add, delete or modify users. You are able to add up to 64 users and allows for

multiple users to login under the same account.

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User Info:

All users will be listed on this screen. Details shown are from the Add User/Modify

Modif y:

Click the Modify icon to open the User information screen – this is the same

De le te:

Click the Delete icon to remove the User from the system.

Add U ser :

Click to add additional users to the system.

screens

as the Add User screen. Click Save when all changes have been made.

User Name: Enter the name the user will use to login to the system.

Password: Create a password for the user – they can change their password

depending on the authority level setup.

Confirm Password: Re-enter to confirm their password.

Memo: Enter a description of the User

Group: Select a Group to add this user.

Authority Levels: Select the on-screen options to allow the user access to the

system and features.

Playback & Monitor: Select Channels (Cameras) the new us

er will be able to

access for Playback and Monitoring.

Click All or select individual Channels (Cameras) – the options are the same for
both the Playback and Monitor tabs.

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Modify Group Tab

User Info:

All groups will be listed on this screen. Details shown are from the Add Group/Modify

Modif y:

Click the Modify icon to open the User information screen – this is the same

De le te:

Click the Delete icon to remove the User from the system.

Add U ser :

Click to add additional users to the system.

The Group tab allows you to add, delete or modify groups. You are able to add up to 20 groups.

screens

as the Add User screen. Click Save when all changes have been made.

Group Name: Enter the name the user will use to login to the system.

Memo: Enter a description of the Group (example: admin, manager, etc)

Authority Levels: Select the on-screen options to allow the user access to the

system and features.

Playback & Monitor: Select Channels (Cameras) the new user will be able to

access for Playback and Monitoring.

Click All or select individual Channels (Cameras) – the options are the same for

both the Playback and Monitor tabs.

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Security Questions Tab

Quest ions :

Click the drop down to select a question.

De le te:

Enter the current answers and select Delete to change the answer or questions.

Set:

Click Set to save your changes.

Enable :

When selected the system will allow access or block based on the sites

Trusted S it es:

Click to add Trusted Sites to the list. Use the Edit or Delete options to change the

Manage the security questions used when the admin login user has forgotten their user name or

password. Questions and answers can be changed from this tab. To Delete or change the answer

to a question, you must enter the current answer.

SECURITY

entered.

list.

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Blo cked Sit es:

Click to add Blocked Sites to the list. Use the Edit or Delete options to change the

Add:

Click add to enter the IP details for the Site.

AUTO MAINTAIN

Da y:

Click the drop down to select from the available options for when the system will

Tim e:

Click the drop down to select from the available times.

list.

Set the system to Auto Reboot on a specific day/time or never.

auto reboot (ex: Never, Everyday or on a specific day of the week).

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IMP/EXP

De vice Na me:

Click the drop down to select a device for import/export. The USB drive will appear

Free/Total Space:This is taken from the USB drive or hard drive to let you

This screen is used to import and export files in the system for system upgrades and backups. This step

requires a USB drive to complete. Insert a USB drive into the NVR.

in this list as well and additional hard drives installed in the NVR unit.

know how much space is available.

Format: Click to formate the storage device.

all data on the device and once confirmed it cannot be stopped.

New Folder: Click to create a new folder on the storage device. Enter the

name of the folder.

Import/Export: Click to start the backup or update process. Select the

Formatting will delete

import/export action from the list.

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DEFAULT

This screen allows you to reset any menu (all features) or the system to default settings.

When a Menu is selected click Apply to reset the settings.

Click Factory Reset to reset the system back of factory default.

the NVR is powered on after selecting Factory Reset.

UPGRADE

This screen allows you to Upgrade your system firmware.

Upgrade from a USB (Firmware updates are

The Setup Wizard will open when

available on the Defender website)

o Visit www.defender-usa.com and open the

2K Wireless product page

o Select Resources and Software or Firmware

o Download the file to USB

Auto Check for Updates (system must be

connected to the Internet)

Manually Check for Updates (system must be connected to the Internet)

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11 CAM ER A I NST ALL AT ION

Test all cameras during setup before installing.

Determine all areas you want to cover and plan out where each camera should be installed.

Make sure there is access to power outlets where the cameras will be installed.

Place cameras up high to ensure the camera view covers the maximum area.

Make sure there are no obstructions in the camera view.

Do not place camera where light will shine in the view – this will obstruct your view and recorded footage.

Protect the camera power cable – install in a place where the wire can be hidden.

Place the camera under shelter to reduce the amount of rain or snow on the lens.

Place the camera so that it is seen – this may deter potential intruders.

Use the provided hardware to install your camera and ensure that they are secure against the wall or ceiling

(not hanging down).

Use the power adapters (provided) to power on the cameras.

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12 CAM ER A RESET

If your camera will not connect or has lost connection and will not pair, you will need to reset it. The camera reset is

on the bottom of the camera behind the lower cover. To remove the cover, you will need a small Philips head screw

driver.

1. Remove the lower cover.

2. Press and hold the reset button until the light flashes RED.

3. The light will stay RED while the camera resets (this can take a few seconds).

4. When the light turns GREEN the c

5. The camera will appear on the list of available cameras, click the icon to add the camera to the network.

amera is reset on the Camera Registration screen click Device Search.

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13 FAQ

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