Defender 22800 User Manual

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High Definition

Network Video Recorder

User Manual

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IMPORTANT! PLEASE READ.

RISK OF ELECTRIC SHOCK

ATTENTION

DO NOT OPEN

DO NOT RETURN THIS PRODUCT TO THE STORE

Please contact a DEFENDER® customer support representative first regarding any additional information on
product features, specifications or assistance with setup. Please contact us via one of the methods below:

Email: [e-mail]

Online web chat: www.defender-usa.com

Telephone: [phone]

WARRANTY INFORMATION

We take quality very seriously. This is why all of our products come with a one-year warranty from the original
purchase date against defects in workmanship and materials. If you have warranty or support issues, please
contact us: [e-mail]

DEFENDER® Canada: 4080 Montrose Road Niagara Falls, Ontario, Canada L2H 1J9

DEFENDER® USA: 60 Industrial Parkway #Z64 Cheektowaga, NY, USA 14227

For more information about your product’s warranty, please visit our website at www.defender-usa.com

WARRANTY TERMS

1 . DEFENDER® products are guaranteed for a period of one year from the date of purchase against defects

in workmanship and materials. This warranty is limited to the repair, replacement or refund of the
purchase price at DEFENDER®’s option.

2 . This warranty becomes void if the product shows evidence of having been misused, mishandled or

tampered with contrary to the applicable instruction manual.

3 . Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of

this warranty.

4 . The warranty expressly provided for herein is the sole warranty provided in connection with the product

itself and no other warranty, expressed or implied is provided. DEFENDER® assumes no responsibilities for
any other claims not specifically mentioned in this warranty.

5 . This warranty does not cover shipping costs, insurance, or any other incidental charges.

6 . You MUST contact DEFENDER® before sending any product back for repair. You will be sent a Return

Authorization number with return instructions. When returning the product for warranty service, please
pack it carefully in the original box with all supplied accessories, and enclose your original receipt or
copy, and a brief explanation of the problem (include RA #).

7 . This warranty is valid only in Canada and the continental U.S.

8 . This warranty cannot be re-issued.

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DEFAULT PASSWORD INFORMATION

To ensure your privacy, this device supports
password protection. The default, all-access
username is admin, the default password is 12345.

To ensure your ongoing privacy, we strongly
recommend setting a password as soon as possible.
Choose something that you’ll remember, but that
others would be unlikely to guess.

THANK YOU

Congratulations on your purchase of this Defender
NVR (Network Video Recorder)

You’ve made a fine choice to protect what you
value most. Let’s take a moment to talk about the
setup of your manual.

Note: The basic settings really do work well, and
we’d only suggest changing them if you’ve got a
really specific plan in mind.

IMPORTANT! PLEASE READ.

1 FPS is recommended to be used for HD image quality recoding.

The IR illumination range is up to 150 ft in low light conditions. Objects at or beyond this range may be
partially or completely obscured, depending on camera application.

Cameras are weather resistant, they are not weatherproof. Not intended for use in direct exposure to water,
rain or snow.

DEFENDER® highly recommends the use of an Uninterruptable Power Supply (UPS) with surge protection for
all products.

DEFENDER® does not endorse any DEFENDER® products for illegal activities.DEFENDER® is not responsible or
liable in any way for any damage, vandalism or any other action that may occur while a DEFENDER® product
is in use by the purchaser.

We reserve the right to change models, configuration or specifications without notice or liability.Product may
not be exactly as shown.

©2015 DEFENDER®. All rights reserved. DEFENDER®, the DEFENDER® logo and other DEFENDER® marks may
be registered.All other Trademarks add to the bottom of this page :

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TABLE OF CONTENTS

IMPORTANT! PLEASE READ. .............................................................................................................................................................2

DO NOT RETURN THIS PRODUCT TO THE STORE ........................................................................................................................2

Warranty Information ..............................................................................................................................................................2

Warranty Terms ........................................................................................................................................................................2

Important! please read. ..........................................................................................................................................................3

Thank You ................................................................................................................................................................................3

Default Password Information ................................................................................................................................................3

CONNECTING YOUR NVR ...............................................................................................................................................................5

NVR and Camera Setup .........................................................................................................................................................5

Requirements before operating the NVR ...............................................................................................................................5

Basic Connection Setup .........................................................................................................................................................6

Mounting Cameras ................................................................................................................................................................6

Ethernet Connection ..............................................................................................................................................................7

USB Mouse Connection ..........................................................................................................................................................7

Powering On the NVR .............................................................................................................................................................7

Connecting Your NVR .............................................................................................................................................................8

Nvr Wizard Set Up ...................................................................................................................................................................8

Network ...................................................................................................................................................................................8

How do I make my Setup Wizard show up again? ................................................................................................................8

Ipc Setup .................................................................................................................................................................................9

Deleting an IP Camera .........................................................................................................................................................10

Editing IP Information ...........................................................................................................................................................10

Assigning an Alias to a Camera ..........................................................................................................................................10

Changing the Camera Order ..............................................................................................................................................10

Changing Camera Username and Password ....................................................................................................................10

Connecting Your NVR ...........................................................................................................................................................11

Schedule ..............................................................................................................................................................................11

HDD ........................................................................................................................................................................................11

Wizard Completion ...............................................................................................................................................................12

BASIC NVR SETUP .........................................................................................................................................................................13

Accessing The Quick Menu Using The Mouse .....................................................................................................................13

Accessing The Quick Menu Using The Remote ...................................................................................................................13

Live View Screen Options......................................................................................................................................................13

Changing View Option (Only For 8 Channel Nvr Systems) ................................................................................................13

Accessing The Screen Views Using The Mouse ....................................................................................................................13

Access The Pop-Up Toolbar And Select A Different View Mode. ..........................................................................................13

Basic Nvr Set Up ....................................................................................................................................................................14

Main Menu ............................................................................................................................................................................14

Accessing The Main Menu ..................................................................................................................................................14

Changing General Settings For Nvr ....................................................................................................................................14

Changing The Date ..............................................................................................................................................................14

Changing The Time ...............................................................................................................................................................14

Basic Nvr Set Up ....................................................................................................................................................................15

Changing The Date Format ..................................................................................................................................................15

Changing The Language .....................................................................................................................................................15

Record ...................................................................................................................................................................................15

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Enable or Disable Record ....................................................................................................................................................15

Select the Channel drop down list and select the desired channel. .................................................................................15

To copy this setting to another channel or to all channels: ...............................................................................................15

Record Setup ........................................................................................................................................................................15

Setting the Continuous Record Schedule ..........................................................................................................................16

Setting Motion Record Schedule .........................................................................................................................................16

copy this setting to another Channel (s) ............................................................................................................................16

Mobile Viewing......................................................................................................................................................................17

Enabling Motion Record ......................................................................................................................................................19

Setting up Privacy Zones .....................................................................................................................................................20

Using the Netviewer Software ...............................................................................................................................................21

Basic Functions within the Menu .........................................................................................................................................21

Understanding the Playback Screen ...................................................................................................................................22

Event Search .........................................................................................................................................................................23

Backup to USB .......................................................................................................................................................................23

Advanced Setup ...................................................................................................................................................................24

Troubleshooting ....................................................................................................................................................................25

Advanced Setup ...................................................................................................................................................................25

IP Camera Options ..............................................................................................................................................................25

Deleting an IP Camera .........................................................................................................................................................25

Advanced Setup ...................................................................................................................................................................26

Editing IP InformationINSERT Edit Icon ................................................................................................................................26

Assigning an Alias to a Camera ..........................................................................................................................................26

ADVANCED SETUP ........................................................................................................................................................................27

Changing the User Password ..............................................................................................................................................27

Changing the Port ...............................................................................................................................................................27

Setting Protocol ....................................................................................................................................................................27

Changing the User Name ...................................................................................................................................................28

LIVE DISPLAY ..........................................................................................................................................................................28

Changing the Camera Order ..............................................................................................................................................28

Naming Channels And Positioning ......................................................................................................................................29

Displaying or Hiding Camera Name and Time ...................................................................................................................29

Changing Camera Name ....................................................................................................................................................29

Changing on Screen Display Position of Date &Time .........................................................................................................30

Changing the Colour ...........................................................................................................................................................30

Sequence Mode Control ......................................................................................................................................................31

Changing Sequence mode Cycle Time ..............................................................................................................................31

VGA/HDMI Resolution ...........................................................................................................................................................31

Changing Transparency .......................................................................................................................................................31

Image Control .......................................................................................................................................................................31

Selecting IR Cut Mode ..........................................................................................................................................................32

IR Cut Display ........................................................................................................................................................................32

Lens Flip .................................................................................................................................................................................33

Angle Flip ..............................................................................................................................................................................33

Changing the Back Light .....................................................................................................................................................33

TABLE OF CONTENTS

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Adjusting Noise Reduction ...................................................................................................................................................34

WDR-Wide Dynamic Range ..................................................................................................................................................34

AGC – Automatic Gain Control ............................................................................................................................................34

Record Options .....................................................................................................................................................................35

Mainstream ...........................................................................................................................................................................35

Changing Resolution ............................................................................................................................................................35

Changing Frames Per Second (FPS) ....................................................................................................................................36

Changing Bitrate Mode ........................................................................................................................................................36

Changing BitrateINSERT ........................................................................................................................................................36

Substream .............................................................................................................................................................................37

Changing Resolution ............................................................................................................................................................37

Changing Frames Per Second (FPS) ....................................................................................................................................37

Changing Bitrate Mode ........................................................................................................................................................38

Mobilestream ........................................................................................................................................................................38

Changing Resolution ............................................................................................................................................................39

Changing Frames Per Second (FPS) ....................................................................................................................................39

Changing Bitrate Mode ........................................................................................................................................................39

Networking ...........................................................................................................................................................................40

Manual Networking Setup ....................................................................................................................................................41

Change the Active X settings listed below: .........................................................................................................................42

Switch ....................................................................................................................................................................................43

Setting up Email Alerts ..........................................................................................................................................................43

Dynamic DNS (DDNS) ...........................................................................................................................................................45

Device Menu .........................................................................................................................................................................45

Setting up an Overwrite Schedule .......................................................................................................................................47

Cloud Storage INSERT CLOUD STORAGE ..............................................................................................................................47

How to use NVR Cloud Storage ............................................................................................................................................47

Enable Cloud Storage ..........................................................................................................................................................48

System ...................................................................................................................................................................................49

Changing the Date ...............................................................................................................................................................49

Changing the Time .............................................................................................................................................................. 49

Changing the Date Format ..................................................................................................................................................50

Changing the Language .....................................................................................................................................................50

Select your desired language. Setting Video Format ..........................................................................................................50

Setting Menu Time Out .........................................................................................................................................................50

Changing the Daylight Savings Time (DST) ........................................................................................................................51

Time Offset ............................................................................................................................................................................51

NTP ........................................................................................................................................................................................52

Maintain ................................................................................................................................................................................52

Load Default Setting .............................................................................................................................................................53

Events ....................................................................................................................................................................................53

GLOSSARY ....................................................................................................................................................................................54

TROUBLESHOOTING ......................................................................................................................................................................55

TABLE OF CONTENTS

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This section will help you with all your connection how to steps. Instructions may vary depending on the
model but this will help guide you through the basics.

DEFAULT PASSWORD INFORMATION

To ensure your privacy, this device supports
password protection.

• All access username: admin

• All access password: 123456

NOTE:

For increased security, we strongly recommend setting up your

own password as soon as possible. Choose something that
you’ll remember, but that others would be unlikely to guess.

NVR AND CAMERA SETUP

It is recommended that you set-up the cameras
before starting the NVR set-up. Some features on
the NVR will not be available without the cameras
installed completely.

REQUIREMENTS BEFORE OPERATING THE
NVR

1 . The mouse is required for part of the setup,

therefore make sure your NVR is in a location
that allows you to easily use the mouse.

2 . Set-up the cameras on the NVR, it will take

approximately 20-30 seconds for the NVR to
recognize the camera.

3 . If using a television, use your television remote

control to switch the video source to match the
port being used for the NVR.
(example: HDMI or VGA).

CONNECTING YOUR NVR

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HDMI

• Power Light - When the light is green the
NVR is on.

• HDD - When the light is flashing the NVR is
recording. When the light is solid the NVR is
not recording.

• USB Port - Allows you to attach a USB memory
stick when backing up files from the NVR or
when updating software

NOTE:

A software/firmware update should only be done if a

DEFENDER® representative recommends it.

HDMI

• LAN Port - Used to connect the cameras to the
NVR using the Ethernet cables (included).

• Audio In - Used to connect a microphone if you
wish to record audio.

• VGA - Used to connect your monitor to the NVR
using a VGA cable.

• HDMI - Used to connect the NVR to a monitor
using an HDMI cable (included).

• Power Input - Used to connect the NVR
power cord.

• ON/OFF Switch - Turns the NVR ON/OFF.

BASIC CONNECTION SETUP

MOUNTING CAMERAS

Please insert Camera mounting guide. Connecting the Cameras Take picture of camera and cable, and
then to connecting to the NVR

1

2

3

4

Repeat steps 2 and 3 for all cameras.

Rép

étez les étapes 2 et 3 pour toutes

l

es cameras

.

R

epetir pasos 2 y 3 para todas las cámaras.

DRILL HOLES IN

SELECTED AREAS

P

ERCEZ LES TROUS AUX

ENDROITS SÉLECTIONNÉS

TALADRE AGUJEROS EN LAS

A

REAS SELECCIONADAS

1 . Connect one end of the Ethernet cable (cord labeled camera) to the LAN port on the camera.

2 . Connect the opposite end of the Ethernet cable to the LAN port on the back of the NVR.

3 . Repeat steps 1 – 2 for all cameras.

CONNECTING YOUR NVR

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ETHERNET CONNECTION

Connect DVR to modem

Connectez DVR au modem

HDMI

1 . Connect one end of the Ethernet cable to the

Ethernet port located on the back of the NVR.

2 . Connect the opposite end of the same Ethernet

cable to your router or wall Ethernet port.

USB MOUSE CONNECTION

HDMI

1 . Connect the USB mouse to one of the USB ports

located on the NVR

POWERING ON THE NVR

1 . Connect the power cord to the back of the NVR

and plug the cord into a power outlet.

2 . Turn the power switch on the back of the NVR to

the ON position.

CONNECTING YOUR NVR

10

NVR WIZARD SET UP

The Setup Wizard will appear every time your
NVR is restarted.

NETWORK

The Setup Wizard will guide you through steps to get
your NVR up and running in no time! Select Next in
order to continue the Setup Wizard or select
Cancel to exit.

HOW DO I MAKE MY SETUP WIZARD SHOW UP AGAIN?

1 . Simply go to the

Advance Tab > Maintain Sub-tab.

2 . Click on the Load Default and choose All, then

select Save.

3 . A message confirming the change of your

settings will appear.

4 . Select OK to confirm or Cancel on the Main

Menu screen.

5 . Your NVR will restart and your Setup Wizard will

re-appear.

TIP!

If you don’t wish to see the Setup Wizard each time the NVR is

restarted, select the option: “Do not show this window

next time”.

CONNECTING YOUR NVR

11

This section provides you with your IP address,
Gateway, and Ports used by the NVR.

TIP!

Using the QR code set up is the easiest and fastest way to get
to view your camera through Internet Explorer. To manually set

up your NVR to view through Internet Explorer, please see the

advanced section of your manual.

IPC SETUP

TIP!

In order to add or delete an IP camera manually, make sure that

the Switch Mode in the Network section is in Manual

This section provides the steps to access your
cameras. Make sure your cameras are properly
connected to view the camera in the Setup Wizard.

NOTE:

If there is already a camera in the location, it will switch loca-

tions with the camera you are moving.

TIP!

n easier and faster way to change the order of the camera view

is to select the image and drag it to another location. You will

need to use the mouse to perform this action.

IMPORTANT!

The yellow numbers that appear on the top left corner of the

channel represent the LAN port (on the back of the NVR) that

the camera(s) plug into. These numbers will not change when

the channel is moved in the Live View screen.

CONNECTING YOUR NVR

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DELETING AN IP CAMERA

1 . Select the Red Trash Can icon shown beside

the channel.

2 . The following message will appear: “Are you sure

you would like to delete this IP camera?”.

3 . Select OK to delete or NO to cancel.

EDITING IP INFORMATION

1 . Select the Blue Pencil icon under edit for the

channel you wish to change.

2 . Select Next to move forward.

ASSIGNING AN ALIAS TO A CAMERA

1 . Select the checkbox next to Alias and a

keyboard will appear.

2 . Enter the name you would like to assign

to the camera

3 . Select Enter to keep the changes and repeat

steps 1 – 2 for each camera you wish to change.

4 . Select Next to move forward.

CHANGING THE CAMERA ORDER

1 . Select the Arrow icon next to the Position box.

2 . The drop down list shows all locations available

(example: Left Top, Left Bottom, Right Top, and
Right Bottom).

3 . Select the new location for the camera.

4 . Make sure you are in the Live View screen.

5 . In the Live View screen, select and hold the

camera you would like to move.

6 . Drag the camera to the new location and

release it.

7 . Select Next to move forward.

CHANGING CAMERA USERNAME AND PASSWORD

NOTE:

FOR SECURITY REASONS IT IS HIGHLY RECOMMENDED TO

CHANGE THE USER NAME AND PASSWORD OF YOUR CAMERA To

change the username and password access the Camera Edit

feature.

CONNECTING YOUR NVR

13

SCHEDULE

This section allows you to set up a schedule
for recording video. For easy navigation, we
recommend you use your mouse. There are two
different recording options available: motion and
continuous.

: will continuously record.

: will only record when motion is detected.

IMPORTANT!

If motion recording is selected, you need to select all desired

orange boxes (motion areas) and set up the function in the

menu. Go to the Parameter Menu > Device > Alarm and select

Motion to enable the function and set up the motion area.

HDD

This section provides details on viewing the status of
your Hard Drive.

1 . Hard Drive status OK or Full

2 . Space available versus total Hard Drive space

3 . Free time available for recording

In order to format your Hard Drive, select the
checkbox beside the available free time, then click
on Format HDD.

IMPORTANT!

Formatting the NVR will delete all footage. Make sure you back-

up your information before formatting.

CONNECTING YOUR NVR

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WIZARD COMPLETION

Select Save to apply your settings. Once applied you
will return to the live camera view.

The basic setup will allow you to get your system
up and running. This section covers all basic menu
navigation, setting up recording and searching
recorded footage features.

CONNECTING YOUR NVR

15

BASIC NVR SETUP

ACCESSING THE QUICK MENU USING THE MOUSE

1 . Right click on the mouse to open the Toolbar.

(The Toolbar will appear at the bottom center of
the screen)

ACCESSING THE QUICK MENU USING THE REMOTE

1 . Press the Menu button on the remote to open the

Toolbar (the Toolbar will appear at the bottom
center of the screen)

1 Main Menu Allows you to access main menu.

2 View 4 Allows you to view cameras in quad screen mode.

3 HD Allows you to switch between mainstream and substream.

4 Balanced Allows you to balance your image according to the different options.

5 Sequence Allows you to cycle through all cameras attached in live viewing mode.

6 Volume Allows you to set the volume if a microphone is attached.
7 Cruise Allows you to navigate a PTZ camera when available.

8 Playback Allows you to search and view recorded footage.

LIVE VIEW SCREEN OPTIONS

When you restart the NVR all channels will be displayed.

CHANGING VIEW OPTION (ONLY FOR 8 CHANNEL NVR SYSTEMS)

1 . Access the pop-up Toolbar and select the View

Mode icon.

2 . Select the Blue Arrow icon for more options

3 . Select your desired View Option.

TIP!

A 4 channel NVR will only have quad screen or full screen

modes available.

ACCESSING THE SCREEN VIEWS USING THE MOUSE

1 . Double click the channel to open the full

screen view.

2 . To exit Full Screen Mode

ACCESS THE POP-UP TOOLBAR AND SELECT A DIFFERENT VIEW MODE.

1 . Accessing the Screen Views using the remote,

press the channel number on the remote to
open the full screen view.

2 . To exit Full Screen Mode press the channel

number again to exit the full screen view.

BASIC NVR SET UP

1 2 3 4 5 6 7 8

16

MAIN MENU

ACCESSING THE MAIN MENU

TIP!

It is recommended to use the mouse going forward within the

menu.

1 . Right click the mouse anywhere on the Live View

screen to open the Menu.

2 . The Toolbar will appear at bottom center

of the screen.

3 . Select the first icon in the Toolbar which will be

the Main Menu icon.

In the main menu screen and the sub-screens within
the main menu, you will have three tab options
available at the bottom left:

Cancel: will allow you to exit a screen and the
Main Menu.

4 . Default: will restore NVR back to factory settings

for that specific portion of the NVR.

5 . Ok: will allow you to apply changes when

changes were made or to exit a screen as well.

NOTE:

If you select Ok when changes have been made, those changes

will remain.

CHANGING GENERAL SETTINGS FOR NVR

1 . Setting the Date, Time and Language

2 . Access the Main Menu.

3 . Select Device > System> General.

CHANGING THE DATE

1 . Select the Calendar icon next to the date. 2 . Select the current date on the Calendar window.

Select Save to update the settings.

CHANGING THE TIME

1 . Select the Time drop down list and a keyboard

will appear.

2 . Enter the current time.

3 . Select Save to update the settings.

BASIC NVR SET UP

17

CHANGING THE DATE FORMAT

1 . Select the Date Format drop down list.

2 . Select your desired Format (example: 12H or 24H).

3 . Select Save to update the settings.

CHANGING THE LANGUAGE

1 . Select the Language drop down list.

2 . Select your desired language.

3 . Select Save to update the settings.

TIP!

You can turn the Wizard option off by unchecking the checkbox

next to ‘Show Wizard” shown on this screen. This will ensure

that the Wizard does not appear when the NVR is restarted.

RECORD

1 . This section provides the steps to set up video

recording options.

Access the Main Menu > Parameter > Record.

ENABLE OR DISABLE RECORD

Select the Channel drop down list and select the
desired channel.

2 . Select the Record drop down list.

3 . Select ENABLE to record the channel.

4 . Select DISABLE to prevent recording the channel.

TO COPY THIS SETTING TO ANOTHER CHANNEL OR TO ALL CHANNELS:

1 . Select the Copy drop down list and select the

channel previously set up in steps 1 – 4

2 . Select the drop down list to choose a channel or

all channels

3 . Select Copy to add the settings to the channel

or all channels

4 . Select Save to apply the settings

RECORD SETUP

This section provides the steps to set up recording
of video. There are two different recording options
available; motion and continuous.

: will continuously record.

: will only record when motion is detected.

BASIC NVR SET UP

18

SETTING THE CONTINUOUS RECORD SCHEDULE

1 . Select the Channel drop down list and select the

desired channel.

2 . Select Normal for continuous recording.

3 . Place the mouse curser inside the box on the

first line of the desired day of the week. Click and
drag across all desired recording times.

NOTE:

Recording times will now appear with a green highlight.

The schedule is set up with a 24 hour clock system. Each

square represents half an hour.

IMPORTANT!

If continuous recording is set up by highlighting the green

boxes and motion is also selected by highlighting the orange

boxes the NVR will record continuously by default.

SETTING MOTION RECORD SCHEDULE

1 . Select the Channel drop down list and select the

desired channel.

2 . Select Motion to trigger recording when motion

is detected.

3 . Place the mouse curser inside the box on the

second line of the desired day of the week. Click
and drag across all desired recording times.

NOTE:

Recording times will now appear with an orange highlight.

4. The schedule is set up with a 24 hour clock system. Each
square represents half an hour.

IMPORTANT!

Remember continuous recording overrides motion recording

settings when set up for the same time.

COPY THIS SETTING TO ANOTHER CHANNEL (S)

1 . Select the Copy drop down list and select the

Channel previously set up in steps 1 – 4

2 . Select the drop down list to choose a Channel or

All Channels

3 . Select Copy to add the settings to the Channel

or All Channels

4 . Select Save to apply the settings

BASIC NVR SET UP