DeDietrich AWHP 8MR–EMC 24/28 MI HYBRIDE, AWHP 4.5MR–EMC 34/39 MI HYBRIDE, AWHP 4.5MR–EMC 24/28 MI HYBRIDE, AWHP 6MR–EMC 24/28 MI HYBRIDE, AWHP 8MR–EMC 34/39 MI HYBRIDE User Manual

...
EASYLIFE
S U S T A I N A B L E C O M F O R T
®
MW-8200013-4
en
User Guide
Alezio G hybrid
AWHP 4.5MR–EMC 24/28 MI HYBRIDE AWHP 4.5MR–EMC 34/39 MI HYBRIDE
AWHP 6MR–EMC 24/28 MI HYBRIDE AWHP 6MR–EMC 34/39 MI HYBRIDE AWHP 8MR–EMC 24/28 MI HYBRIDE AWHP 8MR–EMC 34/39 MI HYBRIDE
Dear Customer,
Thank you very much for buying this appliance.
Please read through the manual carefully before using the product, and keep it in a safe place for later reference. In order to ensure continued safe and efficient operation we recommend that the product is serviced regularly. Our service and customer service organisation can assist with this.
We hope you enjoy years of problem-free operation with the product.

Contents

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Contents
1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.1 General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Specific safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3.1 Refrigerant fluid R410A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4 Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.1 User's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
1.4.2 Installer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.4.3 Manufacturer's liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 Additional documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3.1 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3.2 Symbols used on the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
3 Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1 Homologations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1.1 Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.1.2 Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3.1.3 Unit categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.1.4 Factory test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.2.1 Boiler specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.2.2 Heat pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2.3 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.2.4 Technical data - Low-temperature heat pump combination heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.2.5 Hydraulic module circulating pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4 Description of the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.1 General description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4.2 Operating principle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.3 Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3.1 Main boiler components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
4.3.2 Main components of the hydraulic module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4 Control panel description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4.1 Description of the keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4.2 Description of the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
5.1 Use of the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.1.1 Browsing in the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.2 Start-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.3 Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.3.1 Switching off the heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
5.3.2 Stopping domestic hot water production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.3.3 Shutting down the cooling function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
5.4 Frost Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1 Modifying the User parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.2 User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.2.1 User \CIRCA and CIRCB menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
6.2.2 User \DHW menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.2.3 User \EHC–04 menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
6.2.4 User \HMI menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.2.5 HP parameters in the User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
6.3 COUNTERS /TIME PROG / CLOCK menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.3.1 COUNTERS, TIME PROG, CLOCK \CNT menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.3.2 COUNTERS, TIME PROG, CLOCK \CIRCA, CIRCB and DHW menus . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.3.3 COUNTERS, TIME PROG, CLOCK \CLK menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents
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6.4 Setting the parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.4.1 Setting the room temperature set point in comfort mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
6.4.2 Setting the domestic hot water temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.4.3 Activating Forcing of the cooling function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6.4.4 Activating Manual Forcing for heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
6.4.5 Setting the timer programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7 Reading out measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
7.1 Reading out hybrid measured values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
7.2 Control system sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8.1.1 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
8.2 Standard inspection and maintenance operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
8.2.1 Checking the water pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
8.3 Cleaning the casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
8.4 Venting the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
9.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.1 Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
9.1.2 Fault codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
9.1.3 Alarm codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
9.1.4 Blocking of the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
9.1.5 Locking of the boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
9.2 Accessing the error memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
9.3 Fault finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
10 Decommissioning and disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
10.1 Decommissioning procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
10.2 Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
11 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
11.1 Energy savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
12 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.1 Product fiche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
12.2 Product fiche - Temperature Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
12.3 Package fiche . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
1 Safety
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1.1 General safety instructions

1 Safety

Danger This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
Danger In the event of a refrigerant leakage:
1. Switch off the appliance.
2. Open the windows.
3. Do not use a naked flame, do not smoke, do not operate electrical contacts.
4. Avoid contact with the refrigerant. Danger of frost injuries.
5. Evacuate the property.
6. Contact a qualified professional.
Danger If you smell gas:
1. Do not use naked flames, do not smoke and do not operate electrical contacts or switches (doorbell, lighting, motor, lift etc.).
2. Shut off the gas supply.
3. Open the windows.
4. Evacuate the property.
5. Contact a qualified installer.
Danger If you smell flue gases:
1. Switch the boiler off.
2. Open the windows.
3. Evacuate the property.
4. Contact a qualified installer.
Danger of electric shock Before any work, switch off the mains supply to the heat pump.
1 Safety
6 7611444 - v06 - 04032019
Caution Installation of the heat pump must be done by a qualified professional in accordance with prevailing local and national regulations.
Warning Do not touch the refrigeration connection pipes with your bare hands while the heat pump is running. Danger of burn or frost injury.
Warning Do not touch the radiators for long periods. Depending on the heat pump settings, the temperature of the radiators may exceed 60°C.
Warning In order to limit the risk of being scalded, the installation of a thermostatic mixing valve on the domestic hot water flow pipes is obligatory. Take precautions with the domestic hot water. Depending on the heat pump settings, the domestic hot water temperature may exceed 65°C.
Important Respect the minimum and maximum water inlet pressure to ensure correct operation of the heat pump: refer to the chapter Technical Specifications.
Caution Only genuine spare parts may be used.
Warning Only qualified professionals are authorised to work on the heat pump and the heating system.
Important Insulate the pipes to reduce heat losses to a minimum.
Warning Do not touch the flue gas pipes. Depending on the boiler settings, the temperature of the flue gas pipes can rise to over 60°C.
Important Regularly check for the presence of water and pressure in the heating installation.
Caution
7611444 - v06 - 04032019 7
The system must satisfy each point in the rules (DTU, EN and others, etc.) that govern works and interventions in individual homes, blocks of flats or other buildings.
Important Heating water and domestic water must not come into contact with each other.
Electrical connection
Caution
The heat pump must always be connected to the protective earthing. Earthing must comply with the prevailing installation standards. Earth the appliance before making any electrical connections.
1 Safety
For the type and calibre of the protective equipment: refer to the chapter Recommended Cable Cross-sections in the Installation and Service Manual.
Caution A disconnection method must be allowed in the fixed pipes in accordance with the rules on installation in force in the country.
Caution If a power cord comes with the appliance and it turns out to be damaged, it must be replaced by the manufacturer, its after sales service or persons with similar qualifications in order to obviate any danger.
Caution In order to prevent any danger owing to the unexpected reset of the thermal circuit breaker, this appliance must not be powered through an external switch, such as a timer, or be connected to a circuit which is regularly switched on and off by the electricity provider.
Important This manual can also be found on our internet site.
1 Safety
8 7611444 - v06 - 04032019

1.2 Recommendations

Caution Install the hydraulic module and the boiler for the hybrid system in a location protected from freezing.
Caution If the home is unoccupied for a long period and there is a risk of frost, drain the hybrid system.
Important Keep the hybrid system accessible at all times.
Important Never remove or cover labels and data plates affixed to the appliances. Labels and data plates must be legible throughout the entire lifetime of the appliance. Immediately replace damaged or illegible instructions and warning stickers.
Important Remove the casing only to perform maintenance and repair work. Put the casing back in place after maintenance and repair work.
Warning Only qualified persons are authorised to assemble, install and maintain the installation.
Warning The hybrid heat pump (heat pump and boiler) must be disassembled and disposed of by a qualified installer in accordance with local and national regulations.
Warning If the mains lead is damaged, it must be replaced by the original manufacturer, the manufacturer's dealer or another suitably skilled person to prevent hazardous situations from arising.
Caution The hybrid system should be in Summer or Frost Protection mode rather than switched off to guarantee the following functions:
Anti blocking of pumps Frost Protection
1 Safety
7611444 - v06 - 04032019 9
Important Keep this document close to the place where the appliance is installed.
Caution Do not make any modifications to the hybrid system without the written consent of the manufacturer.
Warning In accordance with the NFC 15.100 electrical safety standard, only qualified professionals are permitted access to the inside of the appliance.
Caution Do not neglect to service the hybrid system. Contact a qualified professional or take out a maintenance contract for the annual servicing of the hybrid system.
1.3

Specific safety instructions

Warning Refrigerant fluid and pipes:
Use only R410A refrigerant fluid to fill the installation. Use tools and pipe components especially designed for use with
R410A refrigerant fluid. Use copper pipes deoxidised with phosphorus to carry the refrigerant fluid. Store the refrigerant connection pipes away from dust and humidity (risk of damage to the compressor). Do not use a load cylinder. Protect the heat pump components, including the insulation and structural elements. Do not overheat the pipes as brazed components may cause damage. Contact between the refrigerant fluid and a flame may result in emissions of toxic gases.
1.3.1

Refrigerant fluid R410A

Product identification Emergency call: Anti-poison Centre INRS/ORFILA +33 0145425959
Hazard identification Effects harmful to health:
1 Safety
10 7611444 - v06 - 04032019
The vapours are heavier than air and may lead to asphyxia owing to reduced oxygen levels. Liquefied gas: contact with the liquid may cause serious frost burn and eye injuries. Product classification: this product is not classified as a "hazardous preparation" according to European Union regulations.
If the R410A refrigerant is mixed with air, it may cause pressure surges in the refrigeration pipes and lead to an explosion and other hazards.
Composition of / Information on the ingredients Chemical nature: R-410A is composed of Difluoromethane R32 and Pentafluoroethane R125
Tab.1 Composition of R-410A fluid
Name Proportion Number CE Number CAS Difluoromethane R32 50% 200–839–4 75-10-5 Pentafluoroethane
R125
50% 206-557-8 354-33-6
The Global Warming Potential of R410A gas is 2088.
Tab.2 Precautions for use
7611444 - v06 - 04032019 11
First aid If inhaled:
Evacuate the subject from the contaminated area and take him into the open air. If feeling unwell: call a doctor.
In the event of contact with the skin:
Treat frost injuries like burns. Rinse with copious amounts of tepid water, do not remove clothing (risk of adhesion to the skin). If skin burns appear, call a doctor immediately.
In the event of contact with the eyes:
Rinse immediately with water, holding the eyelids well apart (for at least 15 minutes). Consult an ophthalmologist immediately.
1 Safety
Fire prevention meas ures
In the event of acci dental spillage
Appropriate extinguishing agents: All extinguishing agents can be used. Inappropriate extinguishing agents: none to our knowledge. In the event of fire nearby, use the appropriate extinguishing agents. Specific hazards:
Rise in pressure: in the presence of air, an inflammable mixture may form under certain temperature and pressure conditions. Toxic and corrosive vapours may be released by the effect of the
heat. Special intervention methods: cool the volumes exposed to heat with water spray. Protection of the firemen:
Full self-contained breathing apparatus.
Complete body protection.
Individual precautions:
Avoid contact with the skin and eyes. Do not intervene without appropriate protective equipment. Do not inhale the vapours. Evacuate the hazardous area. Stop the leakage. Eradicate all sources of ignition. Ventilate the spillage area mechanically.
Cleaning / decontamination: allow any residual product to evaporate. In the event of contact with the eyes: Rinse immediately with water, holding the eyelids well apart (for at least 15 minutes). Consult an oph thalmologist immediately.
Handling Technical measures: ventilation
Precautions to be taken:
No smoking.
Prevent the build-up of electrostatic charges.
Work in a well ventilated place.
1 Safety
12 7611444 - v06 - 04032019
Personal protection Respiratory protection:
If ventilation is insufficient: AX type cartridge mask.
In confined spaces: self-contained breathing apparatus. Hand protection: protective gloves in leather or nitrile rubber. Eye protection: safety glasses with side protection. Skin protection: clothing made principally of cotton Industrial hygiene: do not drink, eat or smoke at the place of work.
Considerations on dis posal
Regulation
1.4

Liabilities

Important Disposal must be done in compliance with prevailing lo cal and national regulations.
Product waste: consult the manufacturer or the supplier for informa tion on recovery or recycling. Soiled packaging: reuse or recycle after decontamination. Destroy in authorised installations.
Regulation (EU) No. 517/2014 of the European Parliament and of the Council of 16 April 2014 on fluorinated greenhouse gases and re pealing Regulation (EC) No. 842/2006. ICPE Classified installations France No. 1185
1.4.1
To guarantee optimum operation of the system, you must abide by the following instructions:

User's liability

Read and follow the instructions given in the manuals provided with the appliance. Call on a qualified professional to carry out installation and initial commissioning. Get your installer to explain your installation to you. Have the required inspections and maintenance carried out by a qualified installer. Keep the instruction manuals in good condition close to the appliance.
1.4.2
The installer is responsible for the installation and initial commissioning of the appliance. The installer must observe the following instructions:
Read and follow the instructions given in the manuals provided with the appliance. Install the appliance in compliance with prevailing legislation and standards. Carry out initial commissioning and any checks necessary. Explain the installation to the user.

Installer's liability

1 Safety
7611444 - v06 - 04032019 13
If maintenance is necessary, warn the user of the obligation to check the appliance and keep it in good working order. Give all the instruction manuals to the user.

1.4.3 Manufacturer's liability

Our products are manufactured in compliance with the requirements of the various Directives applicable. They are therefore delivered with the documents necessary. In the interests of the quality of our products, we strive constantly to improve them. We therefore reserve the right to modify the specifications given in this document.
Our liability as manufacturer may not be invoked in the following cases:
Failure to abide by the instructions on installing and maintaining the appliance. Failure to abide by the instructions on using the appliance. Faulty or insufficient maintenance of the appliance.
marking and any
MW-6000066-3
1 2
1
2
MW-6000691-1

2 About this manual

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2 About this manual

2.1 General

This manual is intended for the user of a Alezio G hybrid hybrid heat pump.
2.2
2.3

Additional documentation

Symbols used

These instructions contain information on the indoor module for the hybrid heat pump (hydraulic module + boiler), and some information on the outdoor unit.
For additional information on the outdoor unit, refer to the manual provided with that unit.
2.3.1
This manual uses various danger levels to draw attention to special instructions. We do this to improve user safety, to prevent problems and to guarantee correct operation of the appliance.

Symbols used in the manual

Danger Risk of dangerous situations that may result in serious personal injury.
Danger of electric shock Risk of electric shock.
Warning Risk of dangerous situations that may result in minor personal injury.
Fig.1 Symbols used on the appliance
Fig.2 Symbols used on the data plate
Caution Risk of material damage.
Important Please note: important information.
See Reference to other manuals or pages in this manual.

2.3.2 Symbols used on the appliance

1 Alternating current 2 Protective earthing
1 Before installing and commissioning the appliance, carefully read
the instruction manuals provided
2 Dispose of used products in an appropriate recovery and recycling
structure
3 Technical specifications
7611444 - v06 - 04032019 15

3.1 Homologations

3 Technical specifications

3.1.1 Directives

This product has been manufactured and put into circulation in accordance with the requirements and standards of the following European Directives:
Gas Appliances Regulation (EU) (2016/426)
Pressure Equipment Directive 2014/68/EU
Electromagnetic Compatibility Directive (2014/30/EU).
Low Voltage Directive (2014/35/EU).
Efficiency Directive (92/42/EEC)
European Ecodesign Directive (2009/125/EC) EU Regulation (813/2013)
Energy Labelling Framework Regulation (EU) (2017/1369) EU Regulation (811/2013)
Apart from the legal provisions and Directives, the additional Directives described in these instructions must also be observed.
For all provisions and Directives referred to in these instructions, it is agreed that all addenda or subsequent provisions will apply at the time of installation.

3.1.2 Certifications

Tab.3 Certifications
CE identification number PIN 0063CM3019
Class NOx
(1)
Type of connection B23, B
(1) EN 15502–1
6
C
13(X)
C
(10)3(X)
23P
, C
33(X)
, C
, B
(12)3(X)
33
, C
43P
, C
53(X)
, C
63(X)
, C
Additional information
Heating boiler with efficiency class no. III in compliance with the recommendations ATG B 84.

3.1.3 Unit categories

Tab.4 Unit categories
Country Category Gas type Connection pressure (mbar)
Austria II
Bulgaria II
Cyprus I
Czech Republic II
Algeria II
Estonia II
2H3B/P
2H3B/P
3B/P
2H3B/P
2H3P
2H3P
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane)
20 50
20 30
G30/G31 (butane/propane) 30-50
G20 (H gas) G30/G31 (butane/propane)
20 30-50
G20 (H gas) G31 (propane)
20 30
93(X)
,
3 Technical specifications
16 7611444 - v06 - 04032019
Country Category Gas type Connection pressure (mbar)
Spain II
Finland II
France II
Greece II
Hungary II
Ireland II
Italy II
Lithuania II
Luxembourg II
Latvia I
Morocco II
Norway II
Poland II
Portugal II
Romania II
Serbia II
Slovenia II
Slovakia II
Tunisia II
Turkey II
Ukraine I
2H3B/P
2H3B/P
2Esi3B/P
2H3B/P
, I
2H3B/P
2H3B/P
2HM3B/P
2H3B/P
2H3P
2H
2H3P
2H3B/P
2ELwLs3B/P
2H3B/P
2H3P
2H3B/P
2H3B/P
2H3B/P
2H3P
2H3B/P
2H
2S
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G25 (L gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane) G25.1 (S gas)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane) G230 (Aria Propanata)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G31 (propane)
20 30-50
20 30
20 25 30-50
20 30-50
25 30-50 25
20 30
20 30 20
20 30
20 50
G20 (H gas) 20
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane) G27 (Lw gas) G2.350 (Ls gas)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G31 (propane)
G20 (H-gas) G31 (Propane)
G20 (H gas) G30/G31 (butane/propane)
G20 (H gas) G30/G31 (butane/propane)
20 30
20 36 20 13
20 30-50
20 50
20 50
20 30
20 30-50
G20 (H gas) G30/G31 (butane/propane)
20 30
G20 (H gas) 20

3.1.4 Factory test

Before leaving the factory, each indoor module is tested on the following items:
Tightness of the heating circuit Electrical safety Tightness of the refrigerant circuit Tightness of the domestic hot water circuit
3 Technical specifications
7611444 - v06 - 04032019 17

3.2 Technical data

3.2.1 Boiler specifications

Tab.5 General
Alezio G hybrid 24/28 MI 34/39 MI
Nominal heat output (Pn) Central heating operation (80 °C/60 °C)
Nominal heat output (Pn) DHW operation
(1) Factory setting
Tab.6 Details of gas and flue gas
Alezio G hybrid 24/28 MI 34/39 MI
Gas consumption G20 (H gas) min–max
Gas consumption G25 (L gas) min–max
Gas consumption G31 (propane) min–max
NOx annual emissions G20 (H gas) EN297: O2 = 0%
Central heating chimney efficiency (Hi) (80/60°C) at 20 °C amb.
Central heating chimney losses (Hi) (80/60°C) at 20 °C amb.
min–max
(1)
min–max
(1)
kW 5.5 - 23.8
19.8
kW 5.5 - 27.5
27.5
m3/h
m3/h
m3/h
0.59 - 2.98 0.83 - 4.13
0.69 - 3.47 0.96 - 4.80
0.29 - 1.15 0.41 - 1.47
7.7 - 34.7
29.8
7.7 - 37.8
37.8
ppm 45 56
% 97.2 97.0
% 2.8 3.0
Tab.7 Central heating circuit data
Alezio G hybrid 24/28 MI 34/39 MI
Water content l 1.6 1.7
Water operating pressure (MOP) max bar 3.0 3.0
Water temperature max °C 110.0 110.0
Operating temperature max °C 90.0 90.0
Tab.8 Domestic hot water circuit data
Alezio G hybrid 24/28 MI 34/39 MI
Specific hot water flow rate D (60 °C) l/min 7.5 10.5
Specific hot water flow rate D (40 °C) l/min 13 18.3
Flow rate threshold
(1)
min l/min 1.2 1.2
Operating pressure (Pmw) bar 8 8
(1) Minimum amount of water that comes out of the tap to make the boiler start.
Tab.9 Electrical data
Alezio G hybrid 24/28 MI 34/39 MI
Supply voltage VAC 230 230
Power consumption – full load
(1) Factory setting
max
(1)
W 90
78
127 106
3 Technical specifications
18 7611444 - v06 - 04032019
Tab.10 Other data
Alezio G hybrid 24/28 MI 34/39 MI
Boiler weight (empty) kg 26 28.5
Average acoustic level from the boiler
(1)
at a distance of one metre
Central heating operation
dB(A) 38
42
42 46
DHW operation
(1) Maximum

3.2.2 Heat pump

Maximum operating pressure: 0.3 MPa (3 bar)
Tab.11 Conditions of use
AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Limit water operating temperatures in heating mode
Outdoor air operating temperature limits in heating mode
Water operating temper ature limits in cooling mode
Outdoor air operating temperature limits in cooling mode
+18 °C/+55 °C +18 °C/+60 °C +18 °C/+60 °C
-15° C/+35 °C -15° C/+35 °C -20° C/+35 °C
+7°C / +25°C +7°C / +25°C +7°C / +25°C
+7 °C/ +46 °C +7 °C/ +46 °C +7 °C/ +46 °C
Tab.12 Heating mode: outside air temperature +7°C, water temperature at the outlet +35°C. Performances in accordance with
EN 14511-2.
Measurement type Unit AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Heat output kW 4.6 5.82 7.90
Coefficient of perform
5.11 4.22 4.34
ance (COP)
Absorbed electrical
kWe 0.90 1.38 1.82
power
Nominal water flow rate
m3/hour
0.80 1.00 1.36
(ΔT = 5 K)
Tab.13 Heating mode: outside air temperature +2 °C, water temperature at the outlet +35 °C. Performances in accordance
with EN 14511-2.
Measurement type Unit AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Heat output kW 3.47 3.74 6.80
Coefficient of perform
3.94 3.37 3.30
ance (COP)
Absorbed electrical
kWe 0.88 1.11 2.06
power
3 Technical specifications
7611444 - v06 - 04032019 19
Tab.14 Cooling mode: outside air temperature +35 °C, water temperature at the outlet +18 °C. Performances in accordance
with EN 14511-2.
Measurement type Unit AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Cooling output kW 3.80 4.69 7.90
Energy efficiency ratio
4.28 4.09 3.99
(EER)
Absorbed electrical
kWe 0.89 1.15 2.00
power
Tab.15 Common specifications
Measurement type Unit AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Total dynamic head at
kPa 65 63 44
nominal flow rate
Nominal air flow rate
Power voltage of the
m3/hour
V~ 230 230 230
2680 2700 3300
outdoor unit
Start-up amperage A 5 5 5
Maximal amperage A 12 13 19
Acoustic power - In
(1)
side
Acoustic power - Out
(1)
side
dB(A) 41.6 41.6 41.6
dB(A) 61.0 64.8 66.7
Refrigerant fluid R410A kg 1.3 1.4 3.2
R410A refrigerant flu
(2)
id
.
Refrigerant connection
tCO2e 2.714 4.384 2.923
inch 1/4 - 1/2 1/4 - 1/2 3/8 - 5/8
(Liquid - Gas)
Max. pre-charged
m 7 10 10
length
Electrical protection
IP X2D IP X2D IP X2D
rating
(1) Noise radiated by the casing - Test run in accordance with the NF EN 12102 standard, temperature conditions: air 7 °C, water 55 °C
(45 °C for model AWHP 4.5 MR)
(2) Quantity of refrigerant fluid calculated in tonnes of CO2 equivalent
Important The values in tonnes of CO2 equivalent are calculated using the
following formula: quantity (in kg) of refrigerant fluid x GWP /
1000. The Global-Warming Potential (GWP) of R410A gas is 2088.

3.2.3 Weight

Tab.16 Hydraulic module
24/28 MI 34/39 MI
Weight of the hydraulic module (empty) kg 22 22
Total weight of the module with boiler, filled with wa ter
kg 62 65
Important For the weight of the boiler, refer to the Other Data table in the Boiler technical characteristics section.
3 Technical specifications
20 7611444 - v06 - 04032019
Tab.17 Outdoor unit
Weight (empty) Unit AWHP 4.5 MR AWHP 6 MR-3 AWHP 8 MR-2
Outdoor unit kg 54 42 75

3.2.4 Technical data - Low-temperature heat pump combination heaters

Tab.18 Technical parameters for heat pump combination heaters (parameters declared for medium-temperature application)
Product name AWHP 4.5MR–
EMC 24/28 MI HYBRIDE
Air-to-water heat pump Yes Yes Yes
Water-to-water heat pump No No No
Brine-to-water heat pump No No No
Low-temperature heat pump No No No
Equipped with a supplementary heater Yes Yes Yes
Heat pump combination heater Yes Yes Yes
Rated heat output under average conditions
Rated heat output under colder conditions
Rated heat output under warmer conditions
(1)
(1)
Declared capacity for heating for part load at an
Prated Prated Prated
kW 8 8 11
kW 6 6 9
kW 4 5 6
(1)
indoor temperature of 20 °C and outdoor temper ature
T
j
T
= -7°C
j
T
= +2 °C
j
T
= +7 °C
j
T
= +12 °C
j
T
= bivalent temperature
j
T
= operation limit temperature
j
Bivalent temperature
Degradation co-efficient
(2)
Seasonal space heating energy efficiency under
Pdh
Pdh
Pdh
Pdh
Pdh
Pdh
T
biv
Cdh ƞ
s
kW 3.8 3.5 5.6
kW 4.3 4.5 6.1
kW 4.5 4.8 6.4
kW 5.5 5.2 6.5
kW 4.3 4.5 6.1
kW 3.9 3.6 5.6
°C 2 2 2
1.0 1.0 1.0
% 136 133 135
average conditions
Seasonal space heating energy efficiency under
ƞ
s
% 122 122 125
colder conditions
Seasonal space heating energy efficiency under
ƞ
s
% 172 166 169
warmer conditions
Declared coefficient of performance or primary energy ratio for part load at an indoor tempera ture of 20 °C and outdoor temperature
T
= -7°C
j
T
j
COPd
-
1.64 1.86 1.95 or %
T
= +2 °C
j
COPd
-
3.46 3.40 3.49 or %
T
= +7 °C
j
COPd
-
4.96 4.52 4.57 or %
T
= +12 °C
j
COPd
-
7.35 6.70 6.33 or %
AWHP 6MR3– EMC 24/28 MI HYBRIDE
AWHP 8MR– EMC 24/28 MI HYBRIDE
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