In these instructions, various danger levels are employed to draw the
user’s attention to particular information. In so doing, we wish to
safeguard the user’s safety, obviate hazards and guarantee correct
operation of the appliance.
DANGER
Risk of a dangerous situation causing serious physical
injury.
WARNING
Risk of a dangerous situation causing slight physical
injury.
CAUTION
Risk of material damage.
Signals important information.
¼Signals a referral to other instructions or other pages in the
instructions.
1.1.2.Symbols used on the equipment
4
~
Protective earthing
Alternating current
Before installing and commissioning the device, read
carefully the instruction manuals provided.
Dispose of the used products in an appropriate recovery
and recycling structure.
31/03/2014 - 7616372-001-02
Caution: danger, live parts.
Disconnect the mains power prior to any operations.
4
1. Introduction
1.2Abbreviations
AWHP-2 MIT-IN-2 iSystem
4 DHW: Domestic hot water
4 PPS: Polypropylene hardly inflammable
4 PCU: Primary Control Unit - PCB contoller for heat pump operation
4 PSU: Parameter Storage Unit - Parameter storage for PCBs
PCU and SU
4 SCU: Secondary Control Unit - DIEMATIC iSystem control panel
PCB
4 SU: Safety Unit - Safety PCB
4 3WV: 3-way valve
4 EVU: Power supply company
4 AWHP: Outdoor module connected by connection cable to the
indoor module
4 MIT-2: Indoor module fitted with a DIEMATIC iSystem control
panel
4 HP: Heat pump
4 EER: Frigorific efficiency ratio
4 COP: Performance coefficient
1.3Liabilities
4 EER: Frigorific efficiency ratio
4 Flow temperature: Temperature of the water circulating in the
radiators or in the underfloor heating.
4 Ambient temperature: Temperature inside the house or in a room.
4 Room temperature setpoint: Temperature programmed in the
control system that must be reached by the heat pump.
1.3.1.Manufacturer’s liability
Our products are manufactured in compliance with the requirements
of the various applicable European Directives. They are therefore
delivered with [ marking and all relevant documentation.
In the interest of customers, we are continuously endeavouring to
make improvements in product quality. All the specifications stated in
this document are therefore subject to change without notice.
Our liability as the manufacturer may not be invoked in the following
cases:
4 Failure to abide by the instructions on using the appliance.
4 Faulty or insufficient maintenance of the appliance.
4 Failure to abide by the instructions on installing the appliance.
5
31/03/2014 - 7616372-001-02
AWHP-2 MIT-IN-2 iSystem
1. Introduction
1.3.2.Installer’s liability
The installer is responsible for the installation and inital start up of the
appliance. The installer must respect the following instructions:
4 Read and follow the instructions given in the manuals provided
with the appliance.
4 Carry out installation in compliance with the prevailing legislation
and standards.
4 Perform the initial start up and carry out any checks necessary.
4 Explain the installation to the user.
4 If a maintenance is necessary, warn the user of the obligation to
check the appliance and maintain it in good working order.
4 Give all the instruction manuals to the user.
1.3.3.User’s liability
To guarantee optimum operation of the appliance, the user must
respect the following instructions:
1.4Homologations
4 Read and follow the instructions given in the manuals provided
with the appliance.
4 Call on qualified professionals to carry out installation and initial
start up.
4 Get your installer to explain your installation to you.
4 Have the required checks and services done by a qualified
professional.
4 Keep the instruction manuals in good condition close to the
appliance.
This appliance is not intended to be used by persons (including
children) whose physcial, sensory or mental capacity is impaired or
persons with no experience or knowledge, unless they have the
benefit, through the intermediary of a person responsible for their
safety, of supervision or prior instructions regarding use of the
appliance. Care should be taken to ensure that children do not play
with the appliance.
If the mains lead is damaged it must be replaced by the original
manufacturer, the manufacturer’s dealer or another suitably skilled
person to prevent hazardous situations.
31/03/2014 - 7616372-001-02
1.4.1.Certifications
This product complies to the requirements to the european directives
and following standards:
4 2006/95/EC Low Voltage Directive. Reference Standards:
If smoke is released or in case of refrigerant leak:
1.Switch the appliance off.
2.Open the windows.
3.Evacuate the premises.
4.Contact a qualified professional.
2. Safety instructions and recommendations
2.2Recommendations
WARNING
Depending on the settings of the appliance:
4The temperature of the radiators may reach 80°C.
4Do not touch the refrigeration connection pipes with
your bare hands while the appliance is running.
Danger of burns or frost injury.
CAUTION
Do not neglect to service the appliance. Contact a qualified
professional or take out a maintenance contract for the
annual servicing of the appliance.
WARNING
Only qualified professionals are authorised to work on the
appliance and the installation.
4 Regularly check that the water pressure in the installation is
between 1,5 and 2 bar.
4 Ensure that the appliance is accessible at all times for
maintenance purposes.
4 Avoid draining the installation.
4 Use only original spare parts.
4 Never remove or cover labels and rating plates affixed to the
appliance. Labels and rating plates must be legible throughout the
entire lifetime of the appliance.
31/03/2014 - 7616372-001-02
8
M002616-A
bar
STD
02468 10 12 14 16 1822 2420
b
v
AUTO
g
A
B
C
D
E
F
w
1
1
2
3. DescriptionAWHP-2 MIT-IN-2 iSystem
3Description
3.1General description
The AWHP-2 MIT-IN-2 iSystem heat pump is composed of two
elements:
4 The outside unit handles energy production in hot or cold mode.
4 The inside module handles thermal exchange between the R410A
fluid and the hydraulic circuit.
The two units are connected by means of refrigeration and electrical
connections.
The system offers the following advantages:
4 The heating circuit is housed in the insulated volume within the
home. There is no danger of the pipes freezing.
4 Thanks to the DC inverter system, the heat pump modulates its
output to adapt to the needs of the home.
4 The control panel uses the outside temperature sensor to adjust
the temperature of the heating circuit according to the outside
temperature.
3.2Control panel
3.2.1.Description of the keys
9
31/03/2014 - 7616372-001-02
L000200-A
L000201-A
L000198-A
bar
r
STD
(
'
t
0 2 4 6 8 10 12 14 16 1822 2420
C002696-A
p
b
AUTO
x
c
r
j
L
g
m
bar
STD
t
0 2 4 6 8 10 12 14 16 1822 2420
L000197-A
p
b
AUTO
x
c
r
j
M
g
m
AWHP-2 MIT-IN-2 iSystem3. Description
A
B
C
D
E
Temperature setting key (heating, DHW, swimming pool)
Operating mode selection key
DHW override key
Key to access the parameters reserved for the installer
Keys on which the function varies as and when selections
are made
¼See: "Key functions", page 10
F
Rotary setting button:
4Turn the rotary button to scroll through the menus or
modify a value
4Press the rotary button to access the selected menu
or confirm a value modification
3.2.2.Description of the display
Key functions
n
>
(
’
?
f
STD
b
Access to the various menus
Used to scroll through the menus
Used to scroll through the parameters
The symbol is displayed when help is available
Used to display the curve of the parameter selected
Reset of the time programmes
Selection of comfort mode or selection of the days to be
programmed
v
Selection of reduced mode or deselection of the days to
be programmed
j
ESC
Back to the previous level
Back to the previous level without saving the
modifications made
t
Solar (If connected)
n
u
Manual reset
The solar load pump is running
The top part of the tank is reheated to the tank set point
31/03/2014 - 7616372-001-02
The entire tank is reheated to the tank set point
The entire tank is reheated to the solar tank set point
10
L000199-A
bar
1
1
2
c
STD
t
v
0 2 4 6 8 10 12 14 16 1822 2420
M002620-A
p
b
w
AUTO
x
c
r
j
M
g
m
bar
STD
t
0 2 4 6 8 10 12 14 16 1822 2420
C002698-B
p
b
AUTO
x
c
r
j
M
g
m
bar
STD
t
0 2 4 6 8 10 12 14 16 1822 2420
C002708-A
p
b
AUTO
x
c
r
j
M
g
m
3. DescriptionAWHP-2 MIT-IN-2 iSystem
The tank is not loaded - Presence of the solar control
system
Operating modes
n
p
b
w + p
w
AUTO
x
m
g
Summer mode: Cooling is possible. Domestic hot water
continues to be produced.
WINTER mode: Heating and domestic hot water working.
Forced cooling mode.
Cooling mode: Heating according to the time programme.
Operation in automatic mode according to the timer
programme.
Comfort mode: The symbol is displayed when a DAY
override (comfort) is activated.
4Flashing symbol: Temporary override
4Steady symbol: Permanent override
Reduced mode: The symbol is displayed when a NIGHT
override (reduced) is activated.
4Flashing symbol: Temporary override
4Steady symbol: Permanent override
Holiday mode: The symbol is displayed when a HOLIDAY
override (antifreeze) is activated.
4Flashing symbol: Holiday mode programmed
4Steady symbol: Holiday mode active
m
System pressure
n
bar
Manual mode
Pressure indicator: The symbol is displayed when a water
pressure sensor is connected.
4Flashing symbol: The water pressure is insufficient.
4Steady symbol: The water pressure is sufficient.
l
Water pressure level
4R: 0,9 to 1,1 bar
4E: 1,2 to 1,5 bar
4Z: 1,6 to 1,9 bar
4A: 2,0 to 2,3 bar
4l: > 2,4 bar
11
31/03/2014 - 7616372-001-02
bar
STD
t
0 2 4 6 8 10 12 14 16 1822 2420
C002707-A
p
b
AUTO
x
c
r
j
M
g
m
bar
1
1
2
c
STD
t
v
0 2 4 6 8 10 12 14 16 1822 2420
M002630-A
p
b
w
AUTO
x
c
r
j
M
g
m
bar
1
1
2
c
STD
t
v
0 2 4 6 8 10 12 14 16 1822 2420
M002632-A
p
b
w
AUTO
x
c
r
j
M
g
m
bar
1
1
2
c
STD
t
v
0 2 4 6 8 10 12 14 16 1822 2420
M002631-A
p
b
w
AUTO
x
c
r
j
M
g
m
AWHP-2 MIT-IN-2 iSystem3. Description
Domestic Hot Water override
n
A bar is displayed when a DHW override is activated:
4Flashing bar: Temporary override
4Steady bar: Permanent override
Electrical back-up
n
G
The symbol 1 or 2 lights up, depending on whether stage
1 or 2 on the electrical back-up is commanded.
Hydraulic additional heating
n
y
4Steady symbol: The burner and the heating pump on
the back-up boiler are commanded.
4Flashing symbol: The heating pump on the back-up
boiler is commanded.
Status of the compressor
n
31/03/2014 - 7616372-001-02
v
4Steady symbol: The compressor is running.
4Flashing symbol: The heat pump is required but the
compressor is off.
12
bar
STD
t
0 2 4 6 8 10 12 14 16 1822 2420
C002699-B
p
b
AUTO
x
c
r
j
M
g
m
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
L
g
m
#MEASURES
#CHOICE TIME PROG.
#TIME PROGRAM
#SETTING
#TIME .DAY
a
C002220-B-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
L
g
m
CURRENT PROG.B
CURRENT PROG.C
P2
P3
a
C002221-C-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
L
g
m
CURRENT PROG.C
"Choice of the timeprogram
applied C"
P4
a
C002222-C-04
3. DescriptionAWHP-2 MIT-IN-2 iSystem
Other information
n
r
The symbol is displayed when domestic hot water
production is running.
w
Valve indicator: The symbol is displayed when a 3-way
valve is connected.
4x: 3-way valve opens
4c: 3-way valve closes
M
The symbol is displayed when the pump is operating.
Name of the circuit for which the parameters are
displayed.
3.2.3.Browsing in the menus
1. To select the desired menu, turn the rotary button.
2. To access the menu, press the rotary button.
To go back to the previous display, press the key j.
3. To select the desired parameter, turn the rotary button.
4. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
5. To modify the parameter, turn the rotary button.
6. To confirm, press the rotary button.
To cancel, press key
h
.
13
31/03/2014 - 7616372-001-02
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 1618222420
p
b
AUTO
x
c
r
j
M
g
m
LUNDI11:45
C002224-D-04
2x
AWHP-2 MIT-IN-2 iSystem3. Description
7. To go back to the main display, press key j2 times.
It is possible to use the ( and ’ keys instead of the rotary
button.
31/03/2014 - 7616372-001-02
14
MW-M001832-2
C002366-B
Français - Deutsch - English Italiano - Espanol - Nederlands
- Pycck - Polski - Türk -
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
x
c
r
g
m
ÿ
LANGUEFRANCAIS
C002286-C
4. Operating the appliance
4Operating the appliance
4.1Putting the appliance into operation
1. Make a note of the output and type shown on the outside module’s
nameplate.
AWHP-2 MIT-IN-2 iSystem
2. Switch on the power by throwing the on/off switch on the inside
module.
3. The first time the boiler is powered up, the LANGUAGE menu is
displayed. Select the desired language by turning the rotary
button.
4. To confirm, press the rotary button.
5. The parameter TYPE displays. According to the values noted on
the outside module’s nameplate, select the type of thermodynamic
unit by turning the rotary button.
Outside module output
From 4 to 16 kW
22 and 27 kW
Indoor module TYPE
MIT-IN-2/E
MIT-IN-2/H
MIT-IN-2/E
MIT-IN-2/H
MIT AWHP E HT FR
MIT AWHP H HT FR
MIT AWHP E FR
MIT AWHP H FR
15
Error during the start-up procedure:
4 No information is shown on the display:
Contact the professional who takes care of maintenance of the
appliance.
4 If there is a problem, the error is displayed on the screen.
¼See chapter: "Messages", page 24.
31/03/2014 - 7616372-001-02
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
AWHP-2 MIT-IN-2 iSystem4. Operating the appliance
4.2Reading out measured values
The various values measured by the appliance are displayed in the
#MEASURES menu.
1. To access user level: Press the > key.
2. Select the menu #MEASURES.
4Turn the rotary button to scroll through the menus or
modify a value.
4Press the rotary button to access the selected menu
or confirm a value modification.
For a detailed explanation of menu browsing, refer to
¼
the chapter: "Browsing in the menus", page 13.
User level - Menu #MEASURES
ParameterDescriptionUnit
OUTSIDE TEMP.
ROOMTEMP.A
ROOMTEMP.B
ROOMTEMP.C
MIT TEMP.
PRESSURE
WATER TEMP.
STOR.TANK.TEMP
(1)
SWIMMING P.T.B
(1)
SWIMMING P.T.C
(1)
OUTLET TEMP.B
(1)
OUTLET TEMP.C
(1)
TEMP.SYSTEM
T.DHW BOTTOM
TEMP.TANK AUX
(1)
DHW A TEMP.
TEMP.SOL.TANK
(1)
SOLAR.COLL.T.
SOLA.ENERGY
FLOWMETER
NB IMPULS.COMP
RUNTIME HP
IN 0-10V
SEQUENCE
CTRLSoftware control number (SCU)
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
31/03/2014 - 7616372-001-02
(1)
Outside temperature°C
(1)
Room temperature of circuit A°C
(1)
Room temperature of circuit B°C
(1)
Room temperature of circuit C°C
Inside module flow sensor measurement°C
Water pressure in the installationbar (MPa)
(1)
Water temperature in the DHW tank°C
Water temperature in the storage tank°C
Water temperature of the swimming pool on circuit B°C
Water temperature of the swimming pool on circuit C°C
Temperature of the flow water in circuit B°C
Temperature of the flow water in circuit C°C
(1)
Temperature of the system flow water if multi-generator°C
(1)
Water temperature in the bottom of the DHW tank°C
Water temperature in the second DHW tank connected to the AUX circuit °C
(1)
Water temperature in the second DHW tank connected to circuit A°C
Temperature of the hot water produced by solar power (TS)°C
(1)
Solar panel temperature (TC)°C
(1)
Solar energy accumulated in the tankkWh
Plate exchanger flow ratel/min
Number of heat pump start-ups
Number of hours’ operation of the heat pump compressorh
Voltage at input 0-10 VV
Control system sequence
16
MODE
C002266-A
4. Operating the applianceAWHP-2 MIT-IN-2 iSystem
User level - Menu #MEASURES
ParameterDescriptionUnit
DT INSTALLATION
ELEC.ENERGY
ELEC.ENERG.Y1
(1)
ELEC.ENERG.Y2
(1)
THERM.ENERGY
(1)
THERM.ENERG.Y1
(1)
THERM.ENERG.Y2
(1)
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
Installation temperature deltaK
(1)
Total electrical energy consumedkWh
Total electrical energy consumed in the previous yearkWh
Total electrical energy consumed two years agokWh
Total thermal energy yieldkWh
Total thermal energy yield in the previous yearkWh
Total thermal energy yield two years agokWh
4.3Changing the settings
4.3.1.Setting the set point temperatures
To set the various heating, DHW and swimming pool temperatures,
proceed as follows:
1. Press the C key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key
Menu C
ParameterAdjustment range DescriptionFactory setting
DAY TEMP.A
NIGHT TEMP.A
ROOMTEM.COOL A
DAY TEMP.B
NIGHT TEMP.B
(2)
(2)
ROOMTEM.COOL B
DAY TEMP.C
NIGHT TEMP.C
(2)
(2)
ROOMTEM.COOL C
DHW TEMP.
(1) The parameter is only displayed if the corresponding circuit can handle cooling.
(2) The parameter is only displayed for the options, circuits or sensors actually connected.
(2)
5 to 30 °CDesired room temperature in comfort periods on circuit A20 °C
5 to 30 °CDesired room temperature in reduced periods on circuit A16 °C
(1) (2)
22 to 30 °CDesired room temperature set point in cooling mode25 °C
5 to 30 °CDesired room temperature in comfort periods on circuit B20 °C
5 to 30 °CDesired room temperature in reduced periods on circuit B16 °C
(2) (1)
22 to 30 °CDesired room temperature set point in cooling mode25 °C
5 to 30 °CDesired room temperature in comfort periods on circuit C20 °C
5 to 30 °CDesired room temperature in reduced periods on circuit C16 °C
(2) (1)
22 to 30 °CDesired room temperature set point in cooling mode25 °C
10 to 65 °CDesired domestic hot water temperature in the DHW circuit 55 °C
h
.
17
31/03/2014 - 7616372-001-02
MODE
C002267-A
AWHP-2 MIT-IN-2 iSystem4. Operating the appliance
Menu C
ParameterAdjustment range DescriptionFactory setting
WATER T.NIGHT
TEMP.TANK AUX
(2)
(2)
WATER T.NIGHTAUX
DHW A TEMP.
WATER T.NIGHT.A
TEMP.SOL.TANK
SWIMMING P.T.B
SWIMMING P.T.C
(1) The parameter is only displayed if the corresponding circuit can handle cooling.
(2) The parameter is only displayed for the options, circuits or sensors actually connected.
(2)
(2)
(2)
(2)
(2)
10 to 80 °C
10 to 80 °C
(2)
10 to 80 °C
10 to 80 °CDesired domestic hot water temperature in circuit A55 °C
10 to 80 °C
10 to 80 °CTemperature of the hot water produced by solar power (TS) 55 °C
0 to 39 °CDesired temperature for swimming pool B20 °C
0 to 39 °CDesired temperature for swimming pool C20 °C
Set tank temperature, night programme
Desired domestic hot water temperature in the auxiliary
circuit
Desired domestic hot water temperature in the auxiliary
circuit for the night program
Desired domestic hot water temperature in the tank
connected to circuit A for the night program
10 °C
55 °C
10 °C
10 °C
4.3.2.Selecting the operating mode
To select an operating mode, proceed as follows:
1. Press the MODE key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key
Menu MODE
ParameterAdjustment range DescriptionFactory setting
AUTOMATIQUE
DAY
NIGHT
HOLIDAYS
SUMMER
(1) The start and end days and the number of days are calculated in relation to each other.
(2) The parameter is only displayed if a room sensor is connected.
7/7, xx:xxComfort mode is forced until the time indicated or all the time (7/7). Present time + 1
7/7, xx:xxReduced mode is forced until the time indicated or all the time
7/7, 1 to 365The antifreeze mode is active on all boiler circuits.
The comfort ranges are determined by the timer programme.
(7/7).
Number of days’ holiday: xx
heating OFF: xx:xx
Restarting: xx:xx
(1)
(1)
(1)
The heating is off.
Domestic hot water continues to be produced.
h
.
hour
Present time + 1
hour
Present date + 1
day
31/03/2014 - 7616372-001-02
18
MODE
C002268-A
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
4. Operating the appliance
AWHP-2 MIT-IN-2 iSystem
Menu MODE
ParameterAdjustment range DescriptionFactory setting
COLD
MANUEL
Cooling mode is forced.
The generator operates according to the set point setting. All of
the pumps operate. Option of setting the set point by simply
turning the rotary button.
FORCE AUTO
ON / OFFAn operating mode override is activated on the remote control
(2)
(option).
To force all circuits to run on AUTOMATIQUE mode, select ON.
(1) The start and end days and the number of days are calculated in relation to each other.
(2) The parameter is only displayed if a room sensor is connected.
4.3.3.Forcing domestic hot water production
To force domestic hot water production, proceed as follows:
1. Press the r key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
4. To modify the parameter, turn the rotary button.
5. To confirm, press the rotary button.
To cancel, press key
h
.
Menu r
ParameterDescriptionFactory setting
AUTOMATIQUE
COMFORT
The domestic hot water comfort ranges are determined by the timer programme.
Domestic hot water comfort mode is forced until the time indicated or all the time (7/7). Present time + 1 hour
4.3.4.Setting the contrast and lighting on the
display
1. To access user level: Press the > key.
2. Select the menu #SETTING.
4
Turn the rotary button to scroll through the menus or
modify a value.
4Press the rotary button to access the selected menu
or confirm a value modification.
For a detailed explanation of menu browsing, refer to
¼
the chapter: "Browsing in the menus", page 13.
19
3. Set the following parameters:
31/03/2014 - 7616372-001-02
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
bar
1
1
2
2
r
c
STD
(
'
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
C002219-D-04
AWHP-2 MIT-IN-2 iSystem
4. Operating the appliance
User level - Menu #SETTING
ParameterAdjustment range DescriptionFactory setting Customer setting
CONTRAST DISP.
BACK LIGHTCOMFORT
Adjusting the display contrast.
The screen is illuminated continuously in
ECO
daytime periods.
ECO
The screen is illuminated for 2 minutes
whenever pressed.
4.3.5.Setting the time and date
1. To access user level: Press the > key.
2. Select the menu #TIME .DAY.
4Turn the rotary button to scroll through the menus or
modify a value.
4Press the rotary button to access the selected menu
or confirm a value modification.
For a detailed explanation of menu browsing, refer to
If the central heating system is not used for a long period, we
recommend switching the appliance off.
4 To stop the inside module, use the J/K ON/OFF switch and cut
the power supply on the house’s junction box.
4 To shut down the outside module, switch off the power supply on
the junction box inside the house.
CAUTION
Antifreeze protection is no longer guaranteed
automatically if the mains supply is switched off.
4.5Turning on the antifreeze function
Put the heat pump into HOLIDAYS mode. ¼See chapter:
"Selecting the operating mode", page 18
23
31/03/2014 - 7616372-001-02
AWHP-2 MIT-IN-2 iSystem5. Troubleshooting
5Troubleshooting
5.1Anti-hunting
When the heat pump is in "anti-short cycle" operating mode, the
symbol "?" flashes. This is a normal operating mode. When the restart
temperature is reached, operation will be guaranteed.
1. Press the "?" key.
The message Operation assured when the restart temperaturewill be reached is displayed. When the restart temperature is
reached, operation will be guaranteed.
This message is not an error message but an item of
information.
5.2Messages
Code
MessagesDescriptionChecking / solution
B00BL.PSU ERROR
B02BL.FLOW S.
B08BL.SC.IN.OPEN
In the case of failure, the control panel displays a message and a
corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the
type of failure and for any technical assistance that may be
needed.
2. Switch off heat pump and start up again.
The heat pump starts up again autonomously when the cause of
the failure has been lifted.
3. If the code is displayed again, correct the problem by following the
instructions in the table below:
The PSU PCB is incorrectly
configured
The MIT flow sensor is short
circuited or on an open circuit.
The BL inlet on the PCU PCB
terminal block is open. No
antifreeze protection.
Parameter error on the PSU PCB
4Contact the professional who takes care of
maintenance of the appliance
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
The contact connected to the BL inlet is open.
4Contact the professional who takes care of
maintenance of the appliance.
Parameter error.
31/03/2014 - 7616372-001-02
4Contact the professional who takes care of
maintenance of the appliance.
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
24
5. TroubleshootingAWHP-2 MIT-IN-2 iSystem
Code MessagesDescriptionChecking / solution
B09BL.SC.IN.OPEN
The BL inlet on the PCU PCB
terminal block is open. Antifreeze
protection.
The contact connected to the BL inlet is open.
4Contact the professional who takes care of
maintenance of the appliance.
Parameter error.
4Contact the professional who takes care of
maintenance of the appliance.
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
B10BL.GROUP.EXT.
Failure outside unit.
4Contact the professional who takes care of
maintenance of the appliance.
B11BL.COM SCU
B12BL.WATER MIS.
B13BL.DHW. S.
Communication error with the
SCU PCB.
The water pressure is lower than
0,5 bar
The DHW tank sensor is
disconnected or short circuited
4Contact the professional who takes care of
maintenance of the appliance.
Not enough water in the circuit.
4Top up the installation with water.
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
B14BL.OUTSIDE.S
The outside temperature sensor is
disconnected or short circuited.
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
B17BL.BAD PSU
The parameters saved on the
PCU PCB are impaired.
Parameter error on the PCU PCB.
4Contact the professional who takes care of
maintenance of the appliance.
B18BL.BAD PSU
The PSU PCB is not recognisedWrong PSU PCB for this heat pump.
B19BL.NO CONFIG
B39BL.FLOW
B40BL.FLOW.STOP
B41BL.COM.CPT.kWh
B50BL.S.DEP.CPT.kWh
B51BL.S.RET.CPT.kWh
B52BL.CPT.kWh.ELEC1
B53BL.CPT.kWh.ELEC2
B54BL.CPT.kWh.THERM
4Contact the professional who takes care of
maintenance of the appliance.
The inside module has not been
configured.
The PSU PCB has been changed.
4Contact the professional who takes care of
maintenance of the appliance.
Low flow rate.
4Contact the professional who takes care of
maintenance of the appliance.
Flow rate fault.
4Contact the professional who takes care of
maintenance of the appliance.
Communication error with the
energy meter option PCB.
Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
Energy meter flow sensor error.Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
Energy meter return sensor error. Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
Electical meter ELEC 1 error.Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
Electical meter ELEC 2 error.Bad connection.
4Contact the professional who takes care of
maintenance of the appliance.
Thermal meter error.Bad connection.
B55BL.FLOW
25
Low flow rate.
4Contact the professional who takes care of
maintenance of the appliance.
4Contact the professional who takes care of
maintenance of the appliance.
31/03/2014 - 7616372-001-02
bar
1
1
2
2
r
c
STD
(
t
v
0 2 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
TEMP. : 68°
PCU. COM. FAIL. D27
C002604-B-04
bar
1
1
2
2
r
c
STD
(
'
t
v
02 4 6 8 10 12 14 16 1822 2420
p
b
AUTO
x
c
r
j
M
g
m
SUNDAY 11:45
TEMP.: 68°
PCUCOM.FAIL D27
C002302-D-04
AWHP-2 MIT-IN-2 iSystem5. Troubleshooting
Code MessagesDescriptionChecking / solution
M04REVISION
A service is required.The date programmed for the service has been reached.
4Service the heat pump.
4To clear the inspection, programme another date in
the menu #REVISION or set the parameter REVISION
TYPE to OFF.
FL.DRY.B XX DAYS
FL.DRY.C XX DAYS
FL.DRY.B+C XX DAYS
Floor drying is active.
XX DAYS = Number of days’ floor
drying remaining.
Floor drying is underway. Heating on the circuits not
concerned is shut down.
4Wait for the number of days shown to change to 0.
4Set the parameter SCREED DRYING to OFF.
M23CHANGE OUTSI.S
The outside temperature sensor is
Change the outside radio temperature sensor.
defective.
5.3Faults (Code type Lxx or Dxx)
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the
type of failure and for any technical assistance that may be
needed.
2. Press the t key. If the code is displayed again, switch off the boiler
and then switch it back on.
31/03/2014 - 7616372-001-02
3. Press the ? key. Follow the instructions displayed to solve the
problem.
4. Consult the meaning of the codes in the table below:
26
5. TroubleshootingAWHP-2 MIT-IN-2 iSystem
Code FaultsCause
of the
fault
D03
OUTL S.B FAIL.
D04
OUTL S.C FAIL.
D05OUTSI.S.FAIL.
D07SYST.SENS.FAIL.
D09DHW S.FAILURE
D11
ROOM S.A FAIL.
D12
ROOM S.B FAIL.
D13
ROOM S.C FAIL.
D14MC COM.FAIL
SCUCircuit B flow sensor fault
SCUOutside temperature sensor fault
SCUSystem sensor faultBad connection
SCUDomestic hot water sensor fault
SCUA room temperature sensor fault
SCUBreak in communication between the SCU
DescriptionChecking / solution
Bad connection
Circuit C flow sensor fault
Remarks:
The circuit pump is running.
The 3-way valve motor on the circuit is no
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
longer powered and can be adjusted
manually.
Bad connection
Remarks:
The set point is equal to the MAX MIT
parameter.
The valve setting is no longer ensured but
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
monitoring the maximum temperature of the
circuit after the valve is ensured.
Valves may be manually operated.
Reheating the domestic hot water remains
ensured.
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
Bad connection
Remarks:
Heating of domestic hot water is no longer
ensured.
The load pump operates.
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
The tank load temperature is equal to the
temperature of the inside module.
Bad connection
B room temperature sensor fault
C room temperature sensor fault
Note:
The circuit concerned operates without any
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
influence from the room sensor.
Bad connection
PCB and the radio module
4Check the link and the connectors
Boiler module failure
D15ST.TANK S.FAIL
D16
SWIM.B S.FAIL
D16
SWIM.C S.FAIL
D17DHW 2 S.FAIL
D18ST.TANK S.FAIL
27
4Change the boiler module
SCUStorage tank sensor fault
Note:
The hot water storage tank reheating
operation is no longer assured.
SCUSwimming pool sensor fault circuit B
Swimming pool sensor fault circuit C
Note:
Swimming pool reheating is always done
during the circuit’s comfort period.
Bad connection
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
Bad connection
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
SCUSensor fault tank 2Bad connection
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
SCUSolar tank sensor faultBad connection
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
31/03/2014 - 7616372-001-02
AWHP-2 MIT-IN-2 iSystem5. Troubleshooting
Code FaultsCause
of the
fault
D19SOL.COL.S.FAIL
D20SOL COM.FAIL
D27PCU COM. FAIL
D325 RESET:ON/OFF
D37TA-S SHORT-CIR
D38TA-S DISCONNEC
SCUHeader sensor faultBad connection
SCUInterruption in communication between the SCU PCB and the solar control system
SCUCommunication failure between the SCU and PCU PCBs
SCU5 resets done in less than an hour
SCUThe Titan Active System® is short-circuited
SCUThe Titan Active System® is on an open circuit
DescriptionChecking / solution
Sensor fault
4Contact the professional who takes
care of maintenance of the appliance
4Contact the professional who takes care of maintenance of the appliance
4Contact the professional who takes care of maintenance of the appliance
4Switch off heat pump and start up again
4Check that the connection cable between the SCU PCB and the anode is not short-
circuited
4Check that the anode is not short-circuited
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the heat pump, check that the
TAS simulation connector (delivered in package AD212) is fitted to the sensor board.
D99DEF.BAD PCU
L33FAIL.FLOW
4Check that the connection cable between the SCU PCB and the anode is not severed
4Check that the anode is not broken
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the heat pump, check that the
TAS simulation connector (delivered in package AD212) is fitted to the sensor board.
SCUThe SCU software version does not recognise the PCU connected
4Contact the professional who takes care of maintenance of the appliance
The flow rate is lower than the threshold defined by the MIN.STOP.FLOW. parameter
4Contact the professional who takes care of maintenance of the appliance
4 Install reflective panels behind the radiators to prevent heat
losses.
4 Do not cover the radiators. Do not hang curtains in front of the
radiators.
4 Insulate the pipes in rooms that are not heated (cellars and lofts).
4 Close the radiators in rooms not in use.
4 Do not run hot (or cold) water pointlessly.
4 Install a water-saving shower head to save up to 40 % energy.
4 Take showers rather than baths. A bath consumes twice as much
water and energy.
7.2Recommendations
7.1.2.Room thermostat and settings
4 A modulating thermostat, possibly in combination with
thermostatic valve radiators, saves energy and offers
considerable comfort. This combination allows you to set the
temperature on each flow. In the room in which the room
thermostat is installed, do not fit thermostatic valve radiators.
4 Lower the thermostat to approximately 16°C at night or when you
are absent. This reduces heating costs and energy consumption.
4 Lower the room thermostat when you air the rooms.
4 When setting an hourly programmable thermostat, keep in mind
the days you are absent or on vacation.
The remote control is available in the following versions:
4 Wire
4 Radio
31/03/2014 - 7616372-001-02
32
7. Energy savingsAWHP-2 MIT-IN-2 iSystem
The setting of the control panel and/or of the remote control has a
considerable influence on energy consumption.
A few tips:
4 In the room in which the room thermostat is installed, it’s advised
not to use thermostatic valve radiators. If a thermostatic valve is
used the valve must be fully opened.
4 Completely closing and opening thermostatic valve radiators
causes undesirable temperature fluctuations. Open and close
thermostatic valves in small steps.
4 Lower the temperature to around 20°C. This reduces heating costs
and energy consumption.
4 Lower the temperature when you air the rooms.
4 When setting a time schedule , bear days when you are absent
and holidays in mind.
33
31/03/2014 - 7616372-001-02
AWHP-2 MIT-IN-2 iSystem
8Warranty
8.1General
8.2Warranty terms
8. Warranty
You have just purchased one of our appliances and we thank you for
the trust you have placed in our products.
Please note that your appliance will provide good service for a longer
period of time if it is regularly checked and maintained.
Your installer and our customer support network are at your disposal
at all times.
The following provisions are not exclusive of the buyer being able
benefit from the legal provisions applicable regarding hidden defects
in the buyer’s country.
Starting from the purchase date shown on the original installer’s
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified engineer).
In particular, the manufacturer shall not be held responsible for any
damage, loss or injury caused by installations which do not comply
with the following:
4 applicable local laws and regulations,
4 specific requirements relating to the installation, such as national
and/or local regulations,
4 the manufacturer’s instructions, in particular those relating to the
regular maintenance of the unit,
4 the rules of the profession.
The warranty is limited to the exchange or repair of such parts as have
been recognised to be faulty by our technical department and does
not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by unqualified
parties, faulty or insufficient monitoring and maintenance, faulty
power supply or the use of unsuitable fuel.
31/03/2014 - 7616372-001-02
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC,
transposed by legislative decree No. 24 of 2 February 2002 published
in O.J. No. 57 of 8 March 2002, continues to apply.
34
AD001-AI
DUEDI S.r.l.
DE DIETRICH SERVICE
BDR Thermea (Czech republic) s.r.o
www.duediclima.it
www.dedietrich.cz
Distributore Ufficiale Esclusivo
De Dietrich-Thermique Italia
www.dedietrich-heiztechnik.com
Freecall 0800 / 201608
Jeseniova 2770/56
130 00 Praha 3
+49 (0)25 72 / 9161-0
+49 (0)25 72 / 9161-102
info@remeha.de
Via Passatore, 12 - 12010
San Defendente di Cervasca
CUNEO