decoflame DENVER E-RIBBON FIRE User Manual

USER MANUAL

DENVER E-RIBBON FIRE™

ENGLISH

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It is imperative that you read this manual before using the fireplace.

Keep the manual in a safe place for future reference.

IT IS IMPORTANT THAT YOU READ THE ENTIRE INSTALLATION AND OPERATING INSTRUCTIONS AND
ADHERE TO THE SAFETY MEASURES DESCRIBED IN THIS DOCUMENT – DECOFLAME CANNOT BE
HELD RESPONSIBLE FOR ANY DAMAGE CAUSED AS A RESULT OF NON-ADHERANCE TO THESE
INSTRUCTIONS.

PLEASE KEEP THE PACKAGING OF YOUR FIREPLACE, IN CASE IT NEEDED TO BE SENT BACK TO THE
FACTORY.

1. GENERAL SAFETY

2. POSITIONING

2.1. PLACEMENT UNDER A TV

3. MAINTENANCE

4. INSTALLATION

4.1. CREATING A WALL CUT-OUT

4.2. WALL CONSTRUCTION

4.3. STEP-BY-STEP INSTALLATION PROCESS

4.4. INSTALLATION OF TV THE TEMPERATURE SENSOR

4.5. LAYOUTS

5. OPERATING INSTRUCTIONS

5.1. VIA BLUETOOTH / DECOFLAME APP

5.2. WITH A SMART HOME CONNECTION

6. MESSAGES ON LCD DISPLAY AND TROUBLESHOOTING ADVICE

7. SAFETY ADVICE

8. DISPOSAL AND RECYCLING

9. RATING PLATE

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3

4

5

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6

7

7

8

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10

12

13

17

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TABLE OF CONTENT

3

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Naturally, safety is imperative when dealing with open fire. All Decoflame fireplaces are designed, man­ufactured and quality-tested in Denmark with the highest product safety and user-friendliness in mind.
This fireplace features the state-of-the-art, patented Decoflame e-ribbon Fire™ with CEVB Technology
(Controlled Ethanol Vapour Burning Technology), which can be operated by remote control or on the
operating panel. Please strictly adhere at all times to all safety measures described in this manual.

Make sure that your fireplace is installed in a safe place indoors, which means in a wall made of
non-flammable material with a distance to e.g. curtains of at least 1 meter, as shown below (figure 1.1).
Also, choose a position for your fireplace which is not exposed to any draught, as bioethanol is a volatile
fluid. In fact, only the vapour of the bioethanol is burning when lit. You should not touch the flames of the
lit fireplace or blow into the flames. You should also keep a distance of at least 30 cm moving past the
fireplace, as your movement may have an impact on the flames.

The electronics of your custom-made Decoflame fireplace require a connection to a power socket (220­240 V – 50Hz – 1kW), which ideally should be placed inside the wall cut-out.

min. 300mm

min. 1000 mm

min. 1000 mm

min. 50mm

Heat Zone - Up to 60°C
Use Appropiate Material

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1. GENERAL SAFETY

2. POSITIONING

Figure 1.1

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NB – We do not recommend to position TV screens or valuable paintings above the fireplace as the up­wards drifting warm air might damage those. Should you still want to create a setting incorporating a TV
above the fireplace, please follow the instructions below (figure 1.2) or ask Decoflame for further advice.

Figure 1.2

2.2. PLACEMENT UNDER A TV

min. 200mm

min. 800mm

min. 400mm

min. 100mm

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Make sure that the wall cut-out and supports left and right below the base plate of your custom-made
fireplace are perfectly in level (both horizontally and vertically), and all the corners of the cut-out are in
a perfect 90 degree angle. For the specific dimensions, please refer to the detailed technical drawing
of your Decoflame fireplace.

If in doubt, please contact Decoflame.

If your fireplace is installed in a room with a wooden ceiling, you must ensure that the distance between
the top of the fireplace and the ceiling is at least 1 meter. When choosing a suitable height as position
for your fireplace, please also consider keeping it out of reach of smaller children and pets.

When lit, the surfaces of the upper part of the fireplace, as well as any glass screens will be warm, as
the heat is led upwards and outwards.

Do you have children or pets in the home? If so, make sure an adult keeps an eye on them at all times
during operation of your fireplace and never leave your fireplace unattended when it is lit.

Before starting to clean the fireplace, make sure it has cooled down and it is switched off completely.

Any glass components of your custom-made Decoflame fireplace are made of tempered heat-resistant
glass. Those glass parts as well as any metal parts which are exposed to the heat of the fire might
slightly change colour or structure. This is to be considered normal wear and tear and does not consti­tute a product flaw or fault.

We recommend that, if needed, you clean all parts of your fireplace with a lint-free cloth or kitchen
paper towel and a non-abrasive detergent, some bioethanol or another alcohol-based product. Re­garding polished steel surfaces use only a soft and clean cloth as the surfaces will easily be scratched
by e.g. paper towels.

Should you wish to clean the flame tray, please avoid contact with the filament, as this delicate compo­nent can be easily damaged.

Please refer and adhere to the detailed installation guide on your technical drawing, which has been
generated for your specific custom-made Decoflame fireplace. You will find all dimensions and a step­by-step installation instructions there. It is advisable to install your Decoflame fireplace only once all
decoration work in the room has been finished.

Walls surrounding the built-in bioethanol fireplace must be constructed of, or at least covered with
non-flammable material like fibre plasterboards (e.g. Fermacell, GypRock FireLine) or bricks.

The supports to the left and right inside the cut-out on which the fireplace will rest must be made of
sturdy, non-flammable material like metal, concrete or brick. The supports must be perfectly in level –
both horizontally and vertically.

If you have the slightest doubt of how to install the fireplace and which screws to use for your type of
wall, you should contact a skilled craftsman who is able to carry out the installation correctly.

3. MAINTENANCE

4. INSTALLATION

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Please note that the electronically controlled Denver e-ribbon Fire™ needs an earthed connection to
the mains in order to work. Therefore, a power socket needs to be present inside the cut-out into which
the fireplace will be fitted.

When installing your Denver e-Ribbon™ fireplace you will need:

• Power drill/Screwdriver

• Drill/bit (suitable for the type of material to which you wish to fix the top and bottom plates of your

fireplace)

• Spirit level

• Tape measure

• Screws (at least Ø 5mm, suitable for the type of wall)

• Wall plugs or expansion bolts (suitable for the type of wall)

The wall cut-out needs to contain a working, earthed power socket to connect the electricity cable of
the Denver e-Ribbon Fire™.

Use non-flammable material inside
the cut-out

min. H 400mm

min. L + 4mm

Fuel Tank length + 40 mm

Fuel Tank Height
+ 20 mm

Fuel Tank Depth + 20 mm

min. D + 2mm

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PLASTERBOARD WALLS – STUD-WALLS
The cut-out is made according to the drawing you have received with your fireplace. Walls surrounding
the built-in bioethanol fireplace must be constructed of or at least covered with non-flammable ma­terial like fibre plasterboards (e.g. Fermacell, GypRock FireLine) or bricks. Important: The void above
the fireplace must not be openly connected to the void below the fireplace (create a separation right
above the top of the fireplace)!

STONE/BRICK WALLS
The cut-out is made according to the drawing you have received with your fireplace. The wall itself is
non-flammable which makes it safe to install the bioethanol fireplace directly within the cut-out.

4.1. CREATING A WALL CUT-OUT

Figure 1.3

Example drawing of the wall cut-out and installation