Digital Equipment Corporation makes no representations that the use of its products in the manner
described in this publication will not infringe on existing or future patent rights, nor do the
descriptions contained in this publication imply the granting of licenses to make, use, or sell
equipment or software in accordance with the description.
Possession, use, or copying of the software described in this publication is authorized only pursuant
to a valid written license from Digital or an authorized sublicensor.
Copyright Digital Equipment Corporation, 1996. All Rights Reserved.
The following are trademarks of Digital Equipment Corporation:
Alpha, AlphaGeneration, DEC, DECchip, Digital, OpenVMS, OpenVMS Alpha, and the DIGITAL
logo.
Digital UNIX Version 3.0 is an X/Open UNIX 93 branded product.
The following are third party trademarks:
Microsoft is a registered trademark, and Microsoft Windows and Microsoft Windows NT are
trademarks of Microsoft Corporation.
OSF/1 is a trademark of the Open Software Foundation, Inc.
PostScript is a trademark of Adobe Systems, Inc.
All other trademarks and registered trademarks are the property of their respective holders.
S3379
FCC ID: AO9-PB702
FCC NOTICE:
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user's authority to operate this
equipment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur to radio or television reception. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment has been tested and found to comply with the limits for a Class B
The user may find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from
the U.S. Government Printing Office, Washington, D.C., 20402. Stock No. 004-00398-5.
All external cables connecting to this basic unit need to be shielded. For cables connecting to option
boards, see the option manual or installation instructions.
This digital apparatus does not exceed the Class B limits for radio noise emissions set out in the
radio interference regulations of the Canadian Department of Communications.
ACOUSTIC DECLARATION:
AlphaServer 1000A
(PB73A-A9/PB74A-A9)
Idle
Operating
Preliminary declared values per ISO 9296 and ISO 7779:
LwAd, BLpAm, dBA
(Bystander Positions)
5.6
5.6
36
36
AlphaServer 1000A
(PB73A-A9/PB74A-A9) with
6xRZ26L
Idle
Operating
Current values for specific configurations are available from Digital representatives. 1 B = 10 dBA.
5.7
5.8
38
39
Contents
Preface
About This Guide..............................................................................................................xi
Purpose and Audience.........................................................................................xi
Before You Use This Guide.................................................................................xi
System Architecture......................................................................................................9-22
Glossary of Terms
Index
AlphaServer 1000A Owner's GuideContents • ix
Preface
About This Guide
Purpose and Audience
This guide describes how to set up, operate, troubleshoot, and maintain your server
system. This information is intended for users, system managers, and others who
perform system management tasks.
Before You Use This Guide
If you have not already installed the system, refer to the installation card shipped
with the system and to Chapter 2, "Hardware Installation," in this guide. Some
procedures in this document require that you refer to your operating system
documentation. Please have your operating system documentation available for use
with this guide.
Reader's Comment's
Digital welcomes your comments on this or any other manual. You can send your
comments in the following ways:
Internet electronic mail to:
Mail to: Digital Equipment Corporation
Shared Engineering Services
129 Parker Street
PKO3-2/A9
Maynard, MA 01754-2199
Online Version
Your system shipment should include documentation on a CDROM. This CD
contains an easy-to-navigate, electronic version of the information in this printed
AlphaServer 1000A Owner's GuidePreface • xi
readers_comment@zk3.dec.com
user's guide, plus an additional resource guide. You can install the CDROM on any
personal computer running Microsoft Windows 3.1 or later, Microsoft Windows NT
3.1, or a Windows emulator. The disk on which you install the CDROM must have
approximately four megabytes of free space available.
Organization
This guide is organized as follows:
The Preface provides an overview of this guide.
Chapter 1, "Overview," provides an overview of the system features and
capabilities.
Chapter 2, "Hardware Installation," provides instructions for installing your
system hardware.
Chapter 3, "Preparing to Install an Operating System," explains how to prepare
your system for installation of an operating system.
Chapter 4, "Basic Operation," describes how to turn the system on and off,
interpret startup messages, use console mode, boot an operating system, and use
storage devices.
Chapter 5, "Installing and Removing Components," explains how to install and
remove internal system components and options.
Chapter 6, "Configuring," describes how to configure the system.
Chapter 7, "Upgrading," describes how to plan for upgrading the system with
additional memory, network connections, power supply, options, and firmware.
Chapter 8, "Troubleshooting," explains how to identify and solve system
problems and how to perform diagnostics.
Chapter 9, "Quick Reference" contains system messages, jumper settings, SCSI
ID settings, specifications, and the system diagram.
The Glossary defines technical terms related to the system.
The Index provides a listing of main topics in this guide.
xii • PrefaceAlphaServer 1000A Owner's Guide
Conventions
The following table lists the typographical conventions used in this guide.
ConventionMeaning
x
Ctrl/
Warning:
Caution:
Note:
boot
show config
[ ]In command descriptions, brackets indicate
{ }In command descriptions, braces containing
< >In console mode online help, angle brackets
italic type
1
Ctrl/x indicates that you hold down the Ctrl key
while you press another key, indicated here by x.
Warnings contain information to prevent
personal injury.
Cautions provide information to prevent damage
to equipment or software.
Notes provide important additional information
that you may need when performing certain
procedures.
Commands that you enter are shown in this
special typeface. Commands shown in lowercase
letters can be entered in either uppercase or
lowercase. Commands shown in uppercase
letters must be entered in uppercase for the
command to work.
Console command abbreviations must be entered
exactly as shown.
optional elements.
items separated by commas indicate mutually
exclusive items.
enclose a placeholder for which you must specify
a value.
Italic type in console command sections indicates
a variable.
In figures, a numbered callout labels a part of a
figure. In text, the numbered callout refers to a
labeled part of a corresponding figure.
AlphaServer 1000A Owner's GuidePreface • xiii
Related Documentation
This section lists related documents that you may find helpful when operating your
system or adding options.
AlphaServer 1000A Service Guide
AlphaServer 1000A Illustrated Parts Breakdown
xiv • PrefaceAlphaServer 1000A Owner's Guide
EK-ALPSV-SV
EK-ALPSV-IP
1 Overview
Introduction
This chapter provides an overview of your system features and capabilities. The
following topics are covered:
System Overview
Supported Operating Systems
Console Firmware
System Features
Front Panel Controls and Indicators
Rear Panel Ports and Slots
Internal System Options
External Options
Ordering Options
System Overview
This high-performance, single-processor system is intended for use as a local area
network (LAN) server or commercial applications server. It is housed in a deskside
enclosure, which is divided into two sides. One side contains components: the
system board, CPU card, other logic modules, and fans. The other side contains up
to two power supplies and a StorageWorks backplane. The system uses the
DECchip 21064 and DECchip 21064A RISC microprocessors based on the Alpha
architecture, and provides all the power of a 64-bit computing environment. The
Alpha Privileged Architecture Library code (PALcode) supports multiple operating
environments that offer a choice of applications.
AlphaServer 1000A Owner's GuideOverview • 1-1
This system is intended for the following types of uses:
As an applications server, running relational databases, electronic mail,
communications, or other applications
As a print server, providing common printing resources to PCs and other systems
in a LAN
As a file server, providing disk storage to PCs and other systems in a LAN
As a compute server, displaying the output of applications that you run remotely
on the server
Supported Operating Systems
This system supports the following operating systems:
Microsoft Windows NT
OpenVMS Alpha
Digital UNIX (DEC OSF/1)
While the operating system is running, it controls the system, which is in program
mode. When the operating system is not running, a second mode, console mode,
allows you to control system management functions, described in the next section.
System Console Firmware
You perform many of the tasks for managing and configuring your server system in
console mode, where the system is controlled by the console subsystem, rather than
the operating system.
The console subsystem, located in ROM (read-only memory) on the system board,
contains special software, called firmware, that interacts directly with hardware
components and facilitates interaction between the system hardware and the
operating system.
Because the system is designed to support multiple operating systems, it offers two
separate interfaces to the console subsystem. The Windows NT operating system is
supported by the Advanced RISC Computing (ARC) console. The OpenVMS Alpha
and Digital UNIX operating systems are supported by the Alpha System Reference
Manual (SRM) console. Regardless of the operating system you use, you may need
to access both consoles, depending on the particular task.
Console Firmware Tasks
The console firmware allows you to perform the tasks listed in Table 1-1 through
either the ARC or the SRM console. The Windows NT (ARC) console firmware has
1-2 • OverviewAlphaServer 1000A Owner's Guide
a menu-based interface designed to facilitate hardware interaction with the Windows
NT operating system. The OpenVMS Alpha and Digital UNIX (SRM) console
firmware has a command line interface for hardware interaction with the Digital
UNIX or OpenVMS Alpha operating systems.
Table 1-1 Console Firmware Tasks
You Are Using... And You Want to...Console to Use
Windows NTBoot Windows NTARC
Run the EISA Configuration UtilityARC
Run an adapter configuration utilityARC
Update firmwareARC
Switch to the SRM consoleARC
Run programs written to run within the ARC firmwareARC
List Windows NT device namesARC
Digital UNIX or
OpenVMS Alpha
Change Windows NT boot configurations and
environment variables
Initialize the systemARC
Display system configurationARC
Perform diagnostic testsSRM
Boot Digital UNIX or OpenVMS AlphaSRM
Update firmwareSRM
Switch to Windows NT consoleSRM
Initialize the systemSRM
Display system configurationSRM
Display system storage devicesSRM
Set and display environment variables specific to
Digital UNIX and OpenVMS Alpha
Set and display environment variables that are common
to Digital UNIX, OpenVMS Alpha and Windows NT
Set console securitySRM
Perform diagnostic testsSRM
Run the RAID Configuration UtilitySRM command
Run the EISA Configuration UtilitySRM command
ARC
SRM
SRM
invokes ARC
invokes ARC
AlphaServer 1000A Owner's GuideOverview • 1-3
System Features
The system provides a number of special features that enhance its reliability, ensure
its availability, and improve its expansion capabilities, as well as facilitate hardware
management and improve security.
Seven PCI expansion slots, and
two EISA expansion slots
•
Integrated Fast Wide SCSI-2
controller with external SCSI-2
connector
•
Integrated SVGA controller
than 32-bit architecture.
Allows recovery from most cache and
memory errors.
One SCSI controller for each backplane
allows fully redundant disk subsystems.
Provides redundant power as backup.
Adjusts fan speed according to system
temperature.
Monitor and detect internal system
temperature, fan failure, power supply
temperature.
Provides a 128-bit data path with ECC
protection. System memory can be
upgraded from 16 MB to 1 GB using
memory options.
Accommodates industry-standard option
cards such as Ethernet, FDDI, SCSI, and
modems.
Supports tape, CDROM and hard disk
drives without use of an expansion slot.
Supports management and configuration
applications locally without use of an
expansion slot.
1-4 • OverviewAlphaServer 1000A Owner's Guide
• Capacity for 10 internal storage
devices
• External ports
• Wide-ready SCSI backplane
• Hot swap disk capability
Server Management
• System diagnostics
• Hardware configuration
• Unique asset management
• RAM-based error log
• Firmware upgrade utility
• Hard drive indicator lights
Accommodates one StorageWorks modular
storage system, which supports up to seven
3½-inch SCSI drives. The system also
supports up to two 5½-inch, half-height
drives (CDROM or tape), and one 3½-inch
diskette drive.
Two serial ports and one parallel port
support external options such as a printer,
modem or local terminal.
Provides high-performance drive
technology.
Allows replacement of StorageWorks disk
drives while the system continues to
operate.
Allows local and remote diagnosis of system
problems.
Allows local and remote system
configuration.
Unique system identifier in nonvolatile
memory provides easy asset management.
Records startup error messages.
Provides loading and verification of
firmware versions.
Provide immediate status information on
hard drive activity or failure.
System Security
• Key lock
• Security loop (on rear of system
unit)
• Interlock sensor switch
AlphaServer 1000A Owner's GuideOverview • 1-5
Limits access to system components.
Allows system to be secured in place.
Automatically turns off system power if the
top cover is removed while power is on.
Front Panel Controls and Indicators
The controls and indicators on the front panel of the system unit are shown in Figure
1-1 and described in Table 1-2.
Figure 1-1 shows the locations of the controls and indicators on the front panel of the
system unit.
Figure 1-1 Front Panel Indicators
89 10 11
7
6
5
432 1
MA00904
1 Halt switch
2 Reset switch
3 On/Off indicator
4 On/Off switch
5 Operator control panel
Table 1-2 describes how the front panel controls and indicators function.
Table 1-2 Front Panel Controls and Indicators
Control or IndicatorFunction
Halt switchHalts an OpenVMS or Digital UNIX
system, returning it to console mode
control
Does not affect a Windows NT
system.
Reset switchReinitializes the system and performs
startup tests
On/Off switchSwitches the system unit on and off
On/Off indicatorLights when the system unit is turned
on
Diskette drive activity indicatorLights when the system is accessing
the diskette drive
Diskette drive eject buttonEjects a diskette from the diskette
drive
CDROM volume controlAdjusts headphone volume
CDROM drive activity indicatorLights when the system is accessing
the CDROM drive
CDROM eject buttonEjects disc from the CDROM drive
Operator control panel displayDisplays startup messages
AlphaServer 1000A Owner's GuideOverview • 1-7
Front Panel Switches
The On/Off, reset, and halt switches are located on the left side of the front panel.
They are identified by the icons shown in Figure 1-2.
Figure 1-2 Front Panel Switches
On/Off Switch
Reset Switch
Halt Switch
MA00905
1-8 • OverviewAlphaServer 1000A Owner's Guide
Rear Panel Ports and Slots
The ports and slots on the rear of the system unit are shown and described in Table
1-3.
Figure 1-3 Rear Panel Ports and Slots
5
4
3
2
6
7
10
8
1
9
MA00211
1 EISA/PCI slots
2 Parallel port
3 Serial port/
terminal port
(COM2)
4 Mouse port
5 VGA port
6 Keyboard port
7 Serial port/
terminal port
(COM1)
8 SCSI port (8-bit,
narrow)
9 Power inlet
10 Four additional
SCSI ports (16-
bit, wide)
AlphaServer 1000A Owner's GuideOverview • 1-9
Rear Panel Ports and Slots Description
Table 1-3 describes the rear panel ports and slots shown in Figure 1-3.
Table 1-3 Rear Panel Ports and Slots
Port or SlotUsed to connect....
Up to seven PCI slotsOption cards for high-performance
network, video, or disk controllers
Up to two EISA slotsOption cards for network, video,
sound, or disk controllers
Parallel portParallel device such as a printer
Serial port/terminal port (COM1)Console terminal or serial-line
peripheral such as a modem
Mouse portPS/2-compatible mouse
VGA portVGA monitor
Keyboard portPS/2-compatible keyboard
Serial port (COM2)Serial-line peripheral such as a
modem
SCSI portExternal SCSI devices
Power inletSystem unit to a power outlet
Four additional SCSI port knockoutsExternal SCSI devices without using
an adjacent slot
Internal System Options
Your system supports the following types of options:
Storage options
PCI and EISA/ISA options
Memory options
Storage Options
Mass storage options are located in several compartments inside the system as shown
in Figure 1-4. The system accommodates the following types of storage options:
One diskette drive
Two removable-media storage devices, typically, a CDROM drive, a digital
audio tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive
Up to seven 3½-inch StorageWorks drives
1-10 • OverviewAlphaServer 1000A Owner's Guide
Figure 1-4 shows the locations of the storage option compartments.
Figure 1-4 Storage Option Compartments
CDROM Drive
Compartment
Diskette Drive
Compartment
StorageWorks
Drives Shelf
PCI, EISA, and ISA Options
The system supports EISA, ISA, and PCI options, including those for:
SCSI storage expansion
Networking and Communications
Graphics
Tape Drive
Compartment
MA00907
Memory Options
You can increase your system's memory to one gigabyte by using various
combinations of memory options. Adding more memory allows your system to run
memory-intensive software more quickly.
The system supports the following memory option sizes:
16 MB
32 MB
64 MB
128 MB
256 MB
AlphaServer 1000A Owner's GuideOverview • 1-11
Memory options consist of five single in-line memory modules (SIMMs), including
one ECC module: a 16-MB option consisting of 4-MB modules, a 32-MB option
consisting of 8-MB modules, a 64-MB option consisting of 16-MB modules, a 128MB option consisting of 32-MB modules, and a 256-MB option consisting of 64-MB
modules.
External Options
External options that can be added to the system include the following:
Monitor or terminal
Expansion boxes
Printers
RAID controller
Uninterruptible power supply (UPS)
Ordering Options
The list of supported options is subject to change. Contact your sales representative
for information on the current list of supported options and for information on
ordering. If you are an Internet participant, you can obtain information related to the
AlphaServer 1000A system through the Digital FTP archive:
This chapter explains how to set up and install your system hardware. The following
topics are discussed:
Hardware Setup Overview
Selecting a System Location
Identifying Accessories
Connecting a Keyboard, Mouse, or Printer
Connecting a Monitor or Terminal
Connecting to Network Hardware
Verifying Hardware Setup
Locking Your System
Hardware Setup Overview
The steps for setting up your hardware are summarized as follows. Depending on
the options you use with your system, these steps may vary.
1. Select a location for the system, giving consideration to service access,
environmental conditions, and power requirements.
2. Confirm that you have all the desired accessories that ship with the system and
any additional accessories you may want to add.
3. Connect the keyboard, mouse, printer, and monitor or terminal.
When choosing a system location, keep in mind the optimal environmental conditions
and power requirements for the system. Be sure to keep the system in an upright
position. Figure 2-1 shows the system dimensions and the clearance needed to access
the system for servicing.
Figure 2-1 System Dimensions and Service Area
35 cm
(14.1 in)
1 m
(36 in)
Environmental Conditions
Table 2-1 lists the environmental conditions in which the system unit best operates.
Table 2-1 Optimal Environmental Conditions
ConditionSpecification
Temperature range
Relative humidity
Air circulation
Room temperature: Between 10º C and 40º C
(50º F and 104º F).
Between 10% and 90% (20% to 80% with
removable media options).
Allow a minimum clearance of 8 cm (3 inches)
on all sides of the system unit to allow sufficient
air circulation. Fans inside the system unit
circulate the air to prevent excessive heat, which
can damage the system components.
Your system ships with one primary power supply and the option of a second power
supply. The second power supply provides redundant power to the system. Both the
primary and secondary power supplies connect to an AC outlet. An internal cable
connecting the two power supplies is required when using the second power supply.
Voltage selection is not required. The system is intended for use at all rated ACinput voltages. Table 2-2 lists the power supply ratings for systems using one or two
power supplies. Figure 2-2 shows the power supply requirements for a system with
one power supply.
Table 2-2 Power Supply Ratings
SpecificationRange
Voltage100-120/220-240 volts AC
Frequency50-60 Hz
Current8.5/4.0 amperes (one power cord)
7.5/3.5 amperes (two power cords)
Note:
These ratings are the maximum with a fully loaded system enclosure and do
not include a monitor or terminal.
Figure 2-2 Power Supply Requirements (Single Power Supply)
Figure 2-3 shows the accessories that are included with the system. Table 2-2
describes the accessories.
Figure 2-3 System Accessories
1
2
3
5
6
7
4
8
MA00213
1 System unit keys (2)
2 Installation card
3 Owner's Guide (CDROM)
and EISA Configuration
Utility kit
4 External SCSI terminator
5 MMJ Serial Connector
6 Mouse
7 Power cord
8 Keyboard
Table 2-3 System Accessories
AccessoryDescription
System unit keys (2)Locks and unlocks the system unit
Basic Installation card and Owner's Guide
(in hardcopy and CDROM versions)
EISA Configuration Utility kitRuns the EISA Configuration Utility
External SCSI terminatorTerminates the SCSI bus at system
MMJ serial port connector (H8571-1)Attaches Digital 423 DECconnect
MousePS/2-style mouse
Power cordConnects AC power to power supply
KeyboardPS/2-style keyboard
Installation, operation, and
troubleshooting information