DEC AlphaServer 1000A Owner's Manual

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AlphaServer 1000A Owner's Guide

Order Number: EK–ALPSV–OG. A02

Digital Equipment Corporation

Maynard, Massachusetts

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February 1996 October 1996

Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.

Possession, use, or copying of the software described in this publication is authorized only pursuant to a valid written license from Digital or an authorized sublicensor.

Copyright  Digital Equipment Corporation, 1996. All Rights Reserved. The following are trademarks of Digital Equipment Corporation: Alpha, AlphaGeneration, DEC, DECchip, Digital, OpenVMS, OpenVMS Alpha, and the DIGITAL

logo. Digital UNIX Version 3.0 is an X/Open UNIX 93 branded product. The following are third party trademarks: Microsoft is a registered trademark, and Microsoft Windows and Microsoft Windows NT are

trademarks of Microsoft Corporation. OSF/1 is a trademark of the Open Software Foundation, Inc. PostScript is a trademark of Adobe Systems, Inc. All other trademarks and registered trademarks are the property of their respective holders. S3379

FCC ID: AO9-PB702

FCC NOTICE:

digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Any changes or modifications made to this equipment may void the user's authority to operate this equipment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur to radio or television reception. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

This equipment has been tested and found to comply with the limits for a Class B

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The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, D.C., 20402. Stock No. 004-00398-5.

All external cables connecting to this basic unit need to be shielded. For cables connecting to option boards, see the option manual or installation instructions.

This digital apparatus does not exceed the Class B limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications.

ACOUSTIC DECLARATION:

AlphaServer 1000A (PB73A-A9/PB74A-A9)

Idle Operating

Preliminary declared values per ISO 9296 and ISO 7779:

LwAd, B LpAm, dBA

(Bystander Positions)

5.6

36 36

AlphaServer 1000A (PB73A-A9/PB74A-A9) with 6xRZ26L

Idle Operating

Current values for specific configurations are available from Digital representatives. 1 B = 10 dBA.

5.7

5.8

38 39

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Contents

Preface

About This Guide..............................................................................................................xi

Purpose and Audience.........................................................................................xi

Before You Use This Guide.................................................................................xi

Reader's Comment's ............................................................................................xi

Online Version....................................................................................................xi

Organization.....................................................................................................xiii

Conventions....................................................................................................................xiv

Related Documentation.................................................................................................... xv

1 Overview

Introduction....................................................................................................................1-1

System Overview ............................................................................................................1-1

Supported Operating Systems............................................................................1-2

System Console Firmware.................................................................................1-2

System Features................................................................................................. 1-4

Front Panel Controls and Indicators ..................................................................1-6

Rear Panel Ports and Slots.................................................................................1-9

Internal System Options..................................................................................1-10

External Options.............................................................................................1-12

Ordering Options ............................................................................................1-12

2 Hardware Installation

Introduction....................................................................................................................2-1

Hardware Setup Overview...............................................................................................2-1

Selecting a System Location............................................................................................2-2

Environmental Conditions.................................................................................2-2

Power Requirements..........................................................................................2-4

Identifying Accessories ................................................................................................... 2-6

Optional Accessories.........................................................................................2-7

Connecting a Keyboard, Mouse, or Printer......................................................................2-7

Connecting a Monitor or Terminal..................................................................................2-8

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Connecting to Network Hardware...................................................................................2-8

Verifying Hardware Setup...............................................................................................2-9

Locking Your System ................................................................................................... 2-11

Recording the System Unit Key Number .........................................................2-12

3 Preparing to Install an Operating System

Introduction....................................................................................................................3-1

Preparing to Install Windows NT....................................................................................3-2

Preparing the System ........................................................................................3-2

Installing Microsoft Windows NT.....................................................................3-7

Preparing to Install Digital UNIX...................................................................................3-7

Installation Preparation.....................................................................................3-7

Installing Digital UNIX ....................................................................................3-8

Preparing to Install OpenVMS Alpha.............................................................................3-8

Preparing the System ........................................................................................3-8

Installing OpenVMS Alpha............................................................................. 3-10

4 Basic Operation

Introduction....................................................................................................................4-1

Turning the System On................................................................................................... 4-1

Turning the System Off ..................................................................................................4-3

Accessing the System from a Remote Location ...............................................................4-4

Interpreting Startup Messages.........................................................................................4-5

Reading the Startup Test Results.......................................................................4-7

Using the Consoles .........................................................................................................4-8

Invoking Console Mode ....................................................................................4-8

When to Switch Consoles..................................................................................4-8

Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console...............4-9

Switching to the Windows NT (ARC) Console..................................................4-9

Windows NT (ARC) Console Menus............................................................... 4-10

Digital UNIX and OpenVMS Alpha (SRM) Console Commands ....................4-11

SRM Console Security Features.......................................................................4-13

Getting Help on the Windows NT (ARC) Console........................................... 4-15

Getting Help on the Digital UNIX and OpenVMS Alpha (SRM) Console ....... 4-17

Booting the Operating System.......................................................................................4-19

Booting Windows NT......................................................................................4-23

Booting Digital UNIX or OpenVMS Alpha Operating Systems....................... 4-25

Using Storage Drives.................................................................................................... 4-26

Using a Diskette Drive....................................................................................4-28

Using a CDROM Drive...................................................................................4-29

Using a StorageWorks Disk Drive...................................................................4-32

Caring for Your System................................................................................................ 4-32

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Cleaning Your System Unit............................................................................. 4-32

Cleaning Your Mouse .....................................................................................4-32

Cleaning Your Keyboard.................................................................................4-33

Moving Your System.......................................................................................4-33

Packing Your System ......................................................................................4-33

Installing Your System at a New Location.......................................................4-33

5 Installing and Removing Components

Introduction....................................................................................................................5-1

Preparing to Install or Remove Components....................................................................5-2

Required Equipment..........................................................................................5-2

Antistatic Precautions........................................................................................5-2

Top Cover and Side Panels .............................................................................................5-3

Removing the Top Cover and Side Panels .........................................................5-3

Replacing the Top Cover and Side Panels..........................................................5-5

Memory Modules............................................................................................................5-6

Removing Memory Modules..............................................................................5-7

Installing Memory Modules...............................................................................5-8

PCI, EISA, and ISA, Option Cards ...............................................................................5-10

Installing an Option Card................................................................................5-11

Removing an Option Card...............................................................................5-13

Testing an Option Card Installation.................................................................5-14

Configuring an Option Card............................................................................ 5-16

Network Interface Card...................................................................................5-16

Storage Devices ............................................................................................................5-16

Identifying the Drive Bays............................................................................... 5-17

Installing a Tape Drive.................................................................................... 5-18

Removing a Tape Drive...................................................................................5-19

Installing a CDROM Drive..............................................................................5-20

Removing a CDROM Drive.............................................................................5-20

Installing a StorageWorks Disk Drive ............................................................. 5-20

Installing a Diskette Drive...............................................................................5-22

Removing a Diskette Drive..............................................................................5-23

Power Supply................................................................................................................5-24

CPU Card ..................................................................................................................... 5-27

6 Configuring

Introduction....................................................................................................................6-1

Viewing the System Configuration..................................................................................6-1

ARC Console Configuration Options.................................................................6-2

SRM Console Configuration Commands...........................................................6-4

Memory........................................................................................................................6-11

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Network Connections....................................................................................................6-12

Power Supply................................................................................................................ 6-12

Keyboard Type..............................................................................................................6-13

EISA and ISA Options.................................................................................................. 6-14

PCI Option Cards .........................................................................................................6-22

Storage Devices ............................................................................................................6-23

7 Upgrading

Introduction....................................................................................................................7-1

Planning Your Upgrade..................................................................................................7-1

Upgrade Options.............................................................................................................7-4

Setting Network Configuration........................................................................6-12

EISA Bus........................................................................................................6-14

ISA Bus ..........................................................................................................6-15

EISA Configuration Utility (ECU) ..................................................................6-16

Configuring EISA Options..............................................................................6-18

Configuring ISA Options................................................................................6-20

Determining SCSI Storage Device IDs............................................................ 6-23

On-board SCSI Bus Configuration..................................................................6-25

Rules for Configuring SCSI Controller Option Cards...................................... 6-25

SCSI Device Configurations............................................................................6-26

Single-Controller Configuration...................................................................... 6-28

Dual-Controller Configuration........................................................................6-31

Dual-Controller, Split-Backplane Configuration..............................................6-34

Triple-Controller, Split-Backplane Configuration............................................6-37

Access from the Internet....................................................................................7-3

Digital Systems and Options Catalog ................................................................7-3

Firmware ..........................................................................................................7-4

Updating Firmware Using the CDROM Drive...................................................7-5

Updating Firmware Using the Network.............................................................7-6

Updating Firmware Using the Diskette Drive....................................................7-6

8 Troubleshooting

Introduction....................................................................................................................8-1

Troubleshooting Overview..............................................................................................8-2

System Diagnostics.........................................................................................................8-3

Interpreting Error Beep Codes...........................................................................8-3

Reading the Console Event Log.........................................................................8-4

The test Command............................................................................................8-4

The kill and kill_diags Commands.................................................................... 8-7

The show_status Command...............................................................................8-7

Power Problems..............................................................................................................8-8

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Console Problems ...........................................................................................................8-8

Boot Problems...............................................................................................................8-10

Problems Detected by the Operating System..................................................................8-12

Storage Problems..........................................................................................................8-13

Option Card Problems...................................................................................................8-15

Network Problems...........................................................................................8-15

EISA/ISA Bus Problems..................................................................................8-15

PCI Bus Problems ...........................................................................................8-16

Monitor and Terminal Problems ...................................................................................8-17

Keyboard and Mouse Problems .....................................................................................8-19

Printer Problems...........................................................................................................8-19

Overheating Problems................................................................................................... 8-20

RAID Device Problems.................................................................................................8-20

Using the Fail-Safe Loader............................................................................................8-21

9 Quick Reference

Introduction....................................................................................................................9-1

Messages ........................................................................................................................9-1

Hardware Overview ........................................................................................................9-2

System Front View............................................................................................9-2

System Rear View.............................................................................................9-3

System Side View..............................................................................................9-4

System Board Connectors, Chips, and Slots.......................................................9-6

Port Pinouts.......................................................................................................9-7

Indicator Lights ............................................................................................................9-11

System Board and CPU Card Jumper Settings...............................................................9-12

SCSI ID Settings...........................................................................................................9-17

Single-Controller Configuration Jumper Options.............................................9-17

Dual-Controller Configuration Jumper Options...............................................9-18

Triple-Controller Configuration Jumper Options.............................................9-19

Specifications................................................................................................................9-20

System Architecture......................................................................................................9-22

Glossary of Terms

Index

AlphaServer 1000A Owner's Guide Contents • ix

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Preface

About This Guide

Purpose and Audience

This guide describes how to set up, operate, troubleshoot, and maintain your server system. This information is intended for users, system managers, and others who perform system management tasks.

Before You Use This Guide

If you have not already installed the system, refer to the installation card shipped with the system and to Chapter 2, "Hardware Installation," in this guide. Some procedures in this document require that you refer to your operating system documentation. Please have your operating system documentation available for use with this guide.

Reader's Comment's

Digital welcomes your comments on this or any other manual. You can send your comments in the following ways:

Internet electronic mail to: Mail to: Digital Equipment Corporation

Shared Engineering Services 129 Parker Street PKO3-2/A9 Maynard, MA 01754-2199

Online Version

Your system shipment should include documentation on a CDROM. This CD contains an easy-to-navigate, electronic version of the information in this printed

AlphaServer 1000A Owner's Guide Preface • xi

readers_comment@zk3.dec.com

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user's guide, plus an additional resource guide. You can install the CDROM on any personal computer running Microsoft Windows 3.1 or later, Microsoft Windows NT

3.1, or a Windows emulator. The disk on which you install the CDROM must have approximately four megabytes of free space available.

Organization

This guide is organized as follows:

The Preface provides an overview of this guide.

Chapter 1, "Overview," provides an overview of the system features and capabilities.

Chapter 2, "Hardware Installation," provides instructions for installing your system hardware.

Chapter 3, "Preparing to Install an Operating System," explains how to prepare your system for installation of an operating system.

Chapter 4, "Basic Operation," describes how to turn the system on and off, interpret startup messages, use console mode, boot an operating system, and use storage devices.

Chapter 5, "Installing and Removing Components," explains how to install and remove internal system components and options.

Chapter 6, "Configuring," describes how to configure the system. Chapter 7, "Upgrading," describes how to plan for upgrading the system with

additional memory, network connections, power supply, options, and firmware. Chapter 8, "Troubleshooting," explains how to identify and solve system

problems and how to perform diagnostics. Chapter 9, "Quick Reference" contains system messages, jumper settings, SCSI

ID settings, specifications, and the system diagram. The Glossary defines technical terms related to the system. The Index provides a listing of main topics in this guide.

xii • Preface AlphaServer 1000A Owner's Guide

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Conventions

The following table lists the typographical conventions used in this guide.

Convention Meaning

Ctrl/

Warning:

Caution:

Note:

boot

show config

[ ] In command descriptions, brackets indicate

{ } In command descriptions, braces containing

< > In console mode online help, angle brackets

italic type

Ctrl/x indicates that you hold down the Ctrl key while you press another key, indicated here by x.

Warnings contain information to prevent personal injury.

Cautions provide information to prevent damage to equipment or software.

Notes provide important additional information that you may need when performing certain procedures.

Commands that you enter are shown in this special typeface. Commands shown in lowercase letters can be entered in either uppercase or lowercase. Commands shown in uppercase letters must be entered in uppercase for the command to work.

Console command abbreviations must be entered exactly as shown.

optional elements.

items separated by commas indicate mutually exclusive items.

enclose a placeholder for which you must specify a value.

Italic type in console command sections indicates a variable.

In figures, a numbered callout labels a part of a figure. In text, the numbered callout refers to a labeled part of a corresponding figure.

AlphaServer 1000A Owner's Guide Preface • xiii

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Related Documentation

This section lists related documents that you may find helpful when operating your system or adding options.

To Learn More about the System:

Document Part Number

Alpha Architecture Concepts Alpha Architecture Concepts

(Digital UNIX) (OpenVMS Alpha)

EY-N389E EY-K725E

To Install the System:

Document Part Number

AlphaServer 1000A Basic Installation Card DEC OSF/1 AXP Factory Installed Software

User Information OpenVMS Factory Installed Software User

Information

EK-ALPSV-IN EK-SFFIS-UG

EK-A0377-UG

To Install and Operate Options:

Document Part Number

RRD45 CDROM Disc Drive Operating Guide TZK11 Tape Backup System User's Guide StorageWorks RAID Array 200 Subsystem

Family Installation and Configuration Guide

EK-RRDDD-IN EK-TZK11-UG EK-SWRA2-IG

To Service the System:

Document Part Number

AlphaServer 1000A Service Guide AlphaServer 1000A Illustrated Parts Breakdown

xiv • Preface AlphaServer 1000A Owner's Guide

EK-ALPSV-SV EK-ALPSV-IP

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1 Overview

Introduction

This chapter provides an overview of your system features and capabilities. The following topics are covered:

System Overview Supported Operating Systems Console Firmware System Features Front Panel Controls and Indicators Rear Panel Ports and Slots Internal System Options External Options Ordering Options

System Overview

This high-performance, single-processor system is intended for use as a local area network (LAN) server or commercial applications server. It is housed in a deskside enclosure, which is divided into two sides. One side contains components: the system board, CPU card, other logic modules, and fans. The other side contains up to two power supplies and a StorageWorks backplane. The system uses the DECchip 21064 and DECchip 21064A RISC microprocessors based on the Alpha architecture, and provides all the power of a 64-bit computing environment. The Alpha Privileged Architecture Library code (PALcode) supports multiple operating environments that offer a choice of applications.

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This system is intended for the following types of uses:

As an applications server, running relational databases, electronic mail, communications, or other applications

As a print server, providing common printing resources to PCs and other systems in a LAN

As a file server, providing disk storage to PCs and other systems in a LAN As a compute server, displaying the output of applications that you run remotely

on the server

Supported Operating Systems

This system supports the following operating systems:

Microsoft Windows NT OpenVMS Alpha Digital UNIX (DEC OSF/1)

While the operating system is running, it controls the system, which is in program mode. When the operating system is not running, a second mode, console mode, allows you to control system management functions, described in the next section.

System Console Firmware

You perform many of the tasks for managing and configuring your server system in console mode, where the system is controlled by the console subsystem, rather than the operating system.

The console subsystem, located in ROM (read-only memory) on the system board, contains special software, called firmware, that interacts directly with hardware components and facilitates interaction between the system hardware and the operating system.

Because the system is designed to support multiple operating systems, it offers two separate interfaces to the console subsystem. The Windows NT operating system is supported by the Advanced RISC Computing (ARC) console. The OpenVMS Alpha and Digital UNIX operating systems are supported by the Alpha System Reference Manual (SRM) console. Regardless of the operating system you use, you may need to access both consoles, depending on the particular task.

Console Firmware Tasks

The console firmware allows you to perform the tasks listed in Table 1-1 through either the ARC or the SRM console. The Windows NT (ARC) console firmware has

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a menu-based interface designed to facilitate hardware interaction with the Windows NT operating system. The OpenVMS Alpha and Digital UNIX (SRM) console firmware has a command line interface for hardware interaction with the Digital UNIX or OpenVMS Alpha operating systems.

Table 1-1 Console Firmware Tasks

You Are Using... And You Want to... Console to Use

Windows NT Boot Windows NT ARC

Run the EISA Configuration Utility ARC Run an adapter configuration utility ARC Update firmware ARC Switch to the SRM console ARC Run programs written to run within the ARC firmware ARC List Windows NT device names ARC

Digital UNIX or OpenVMS Alpha

Change Windows NT boot configurations and environment variables

Initialize the system ARC Display system configuration ARC Perform diagnostic tests SRM Boot Digital UNIX or OpenVMS Alpha SRM

Update firmware SRM Switch to Windows NT console SRM Initialize the system SRM Display system configuration SRM Display system storage devices SRM Set and display environment variables specific to

Digital UNIX and OpenVMS Alpha Set and display environment variables that are common

to Digital UNIX, OpenVMS Alpha and Windows NT Set console security SRM Perform diagnostic tests SRM Run the RAID Configuration Utility SRM command

Run the EISA Configuration Utility SRM command

ARC

SRM

invokes ARC

AlphaServer 1000A Owner's Guide Overview • 1-3

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System Features

The system provides a number of special features that enhance its reliability, ensure its availability, and improve its expansion capabilities, as well as facilitate hardware management and improve security.

Reliability/Availability

•

64-bit Alpha RISC architecture Provides significantly better performance

•

Error Correction Code (ECC)

memory and CPU cache

•

Dual SCSI backplanes

•

Second power supply

•

Variable fan speed

•

Internal sensors

System Expansion

•

Flexible memory architecture

•

Seven PCI expansion slots, and two EISA expansion slots

•

Integrated Fast Wide SCSI-2 controller with external SCSI-2 connector

•

Integrated SVGA controller

than 32-bit architecture. Allows recovery from most cache and

memory errors. One SCSI controller for each backplane

allows fully redundant disk subsystems. Provides redundant power as backup. Adjusts fan speed according to system

temperature. Monitor and detect internal system

temperature, fan failure, power supply temperature.

Provides a 128-bit data path with ECC protection. System memory can be upgraded from 16 MB to 1 GB using memory options.

Accommodates industry-standard option cards such as Ethernet, FDDI, SCSI, and modems.

Supports tape, CDROM and hard disk drives without use of an expansion slot.

Supports management and configuration applications locally without use of an expansion slot.

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• Capacity for 10 internal storage

devices

• External ports

• Wide-ready SCSI backplane

• Hot swap disk capability

Server Management

• System diagnostics

• Hardware configuration

• Unique asset management

• RAM-based error log

• Firmware upgrade utility

• Hard drive indicator lights

Accommodates one StorageWorks modular storage system, which supports up to seven 3½-inch SCSI drives. The system also supports up to two 5½-inch, half-height drives (CDROM or tape), and one 3½-inch diskette drive.

Two serial ports and one parallel port support external options such as a printer, modem or local terminal.

Provides high-performance drive technology.

Allows replacement of StorageWorks disk drives while the system continues to operate.

Allows local and remote diagnosis of system problems.

Allows local and remote system configuration.

Unique system identifier in nonvolatile memory provides easy asset management.

Records startup error messages. Provides loading and verification of

firmware versions. Provide immediate status information on

hard drive activity or failure.

System Security

• Key lock

• Security loop (on rear of system

unit)

• Interlock sensor switch

AlphaServer 1000A Owner's Guide Overview • 1-5

Limits access to system components. Allows system to be secured in place.

Automatically turns off system power if the top cover is removed while power is on.

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Front Panel Controls and Indicators

The controls and indicators on the front panel of the system unit are shown in Figure 1-1 and described in Table 1-2.

Figure 1-1 shows the locations of the controls and indicators on the front panel of the system unit.

Figure 1-1 Front Panel Indicators

8 9 10 11

7 6

432 1

MA00904

1 Halt switch 2 Reset switch 3 On/Off indicator 4 On/Off switch 5 Operator control panel

6 Diskette drive activity indicator 7 Diskette drive eject button 8 CDROM volume control 9 CDROM activity indicator

10 CDROM eject button

11 CDROM emergency eject hole

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Front Panel Controls and Indicators Description

Table 1-2 describes how the front panel controls and indicators function.

Table 1-2 Front Panel Controls and Indicators

Control or Indicator Function

Halt switch Halts an OpenVMS or Digital UNIX

system, returning it to console mode control

Does not affect a Windows NT system.

Reset switch Reinitializes the system and performs

startup tests On/Off switch Switches the system unit on and off On/Off indicator Lights when the system unit is turned

on Diskette drive activity indicator Lights when the system is accessing

the diskette drive Diskette drive eject button Ejects a diskette from the diskette

drive CDROM volume control Adjusts headphone volume CDROM drive activity indicator Lights when the system is accessing

the CDROM drive CDROM eject button Ejects disc from the CDROM drive Operator control panel display Displays startup messages

AlphaServer 1000A Owner's Guide Overview • 1-7

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Front Panel Switches

The On/Off, reset, and halt switches are located on the left side of the front panel. They are identified by the icons shown in Figure 1-2.

Figure 1-2 Front Panel Switches

On/Off Switch Reset Switch Halt Switch

MA00905

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Rear Panel Ports and Slots

The ports and slots on the rear of the system unit are shown and described in Table 1-3.

Figure 1-3 Rear Panel Ports and Slots

5 4 3

6 7

MA00211

1 EISA/PCI slots 2 Parallel port 3 Serial port/

terminal port

(COM2) 4 Mouse port 5 VGA port 6 Keyboard port 7 Serial port/

terminal port

(COM1) 8 SCSI port (8-bit,

narrow) 9 Power inlet 10 Four additional

SCSI ports (16-

bit, wide)

AlphaServer 1000A Owner's Guide Overview • 1-9

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Rear Panel Ports and Slots Description

Table 1-3 describes the rear panel ports and slots shown in Figure 1-3.

Table 1-3 Rear Panel Ports and Slots

Port or Slot Used to connect....

Up to seven PCI slots Option cards for high-performance

network, video, or disk controllers

Up to two EISA slots Option cards for network, video,

sound, or disk controllers Parallel port Parallel device such as a printer Serial port/terminal port (COM1) Console terminal or serial-line

peripheral such as a modem Mouse port PS/2-compatible mouse VGA port VGA monitor Keyboard port PS/2-compatible keyboard Serial port (COM2) Serial-line peripheral such as a

modem SCSI port External SCSI devices Power inlet System unit to a power outlet Four additional SCSI port knockouts External SCSI devices without using

an adjacent slot

Internal System Options

Your system supports the following types of options:

Storage options PCI and EISA/ISA options Memory options

Storage Options

Mass storage options are located in several compartments inside the system as shown in Figure 1-4. The system accommodates the following types of storage options:

One diskette drive Two removable-media storage devices, typically, a CDROM drive, a digital

audio tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive Up to seven 3½-inch StorageWorks drives

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Figure 1-4 shows the locations of the storage option compartments.

Figure 1-4 Storage Option Compartments

CDROM Drive Compartment

Diskette Drive Compartment

StorageWorks Drives Shelf

PCI, EISA, and ISA Options

The system supports EISA, ISA, and PCI options, including those for:

SCSI storage expansion Networking and Communications Graphics

Tape Drive Compartment

MA00907

Memory Options

You can increase your system's memory to one gigabyte by using various combinations of memory options. Adding more memory allows your system to run memory-intensive software more quickly.

The system supports the following memory option sizes:

16 MB 32 MB 64 MB 128 MB 256 MB

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Memory options consist of five single in-line memory modules (SIMMs), including one ECC module: a 16-MB option consisting of 4-MB modules, a 32-MB option consisting of 8-MB modules, a 64-MB option consisting of 16-MB modules, a 128MB option consisting of 32-MB modules, and a 256-MB option consisting of 64-MB modules.

External Options

External options that can be added to the system include the following:

Monitor or terminal Expansion boxes Printers RAID controller Uninterruptible power supply (UPS)

Ordering Options

The list of supported options is subject to change. Contact your sales representative for information on the current list of supported options and for information on ordering. If you are an Internet participant, you can obtain information related to the AlphaServer 1000A system through the Digital FTP archive:

ftp.digital.com: /pub/DEC/Alpha/systems/as1000/docs/

For access through the Digital World-Wide Web Server:

http://www.service.digital.com/alpha/server/1000.html

Users of the Windows NT operating system can access the Microsoft hardware compatibility list (HCL) of officially supported devices:

http://www.windowsnt.digital.com/support/hcl/hcl.htm

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2 Hardware Installation

Introduction

This chapter explains how to set up and install your system hardware. The following topics are discussed:

Hardware Setup Overview Selecting a System Location Identifying Accessories Connecting a Keyboard, Mouse, or Printer Connecting a Monitor or Terminal Connecting to Network Hardware Verifying Hardware Setup Locking Your System

Hardware Setup Overview

The steps for setting up your hardware are summarized as follows. Depending on the options you use with your system, these steps may vary.

1. Select a location for the system, giving consideration to service access, environmental conditions, and power requirements.

2. Confirm that you have all the desired accessories that ship with the system and any additional accessories you may want to add.

3. Connect the keyboard, mouse, printer, and monitor or terminal.

4. Connect to the network hardware.

5. Verify your hardware setup.

AlphaServer 1000A Owner's Guide Hardware Installation • 2-1

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Selecting a System Location

When choosing a system location, keep in mind the optimal environmental conditions and power requirements for the system. Be sure to keep the system in an upright position. Figure 2-1 shows the system dimensions and the clearance needed to access the system for servicing.

Figure 2-1 System Dimensions and Service Area

35 cm (14.1 in)

1 m (36 in)

Environmental Conditions

Table 2-1 lists the environmental conditions in which the system unit best operates.

Table 2-1 Optimal Environmental Conditions

Condition Specification

Temperature range

Relative humidity

Air circulation

Room temperature: Between 10º C and 40º C (50º F and 104º F).

Between 10% and 90% (20% to 80% with removable media options).

Allow a minimum clearance of 8 cm (3 inches) on all sides of the system unit to allow sufficient air circulation. Fans inside the system unit circulate the air to prevent excessive heat, which can damage the system components.

53 cm

(21 in)

44 cm (17.4 in)

65 cm (26 in)

MA00908

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Power Requirements

Your system ships with one primary power supply and the option of a second power supply. The second power supply provides redundant power to the system. Both the primary and secondary power supplies connect to an AC outlet. An internal cable connecting the two power supplies is required when using the second power supply.

Voltage selection is not required. The system is intended for use at all rated ACinput voltages. Table 2-2 lists the power supply ratings for systems using one or two power supplies. Figure 2-2 shows the power supply requirements for a system with one power supply.

Table 2-2 Power Supply Ratings

Specification Range

Voltage 100-120/220-240 volts AC Frequency 50-60 Hz Current 8.5/4.0 amperes (one power cord)

7.5/3.5 amperes (two power cords)

Note:

These ratings are the maximum with a fully loaded system enclosure and do

not include a monitor or terminal.

Figure 2-2 Power Supply Requirements (Single Power Supply)

100-120 VAC 7.5A 50-60 Hz

220-240 VAC 3.5A 50-60 Hz

= Properly grounded power receptacle

AlphaServer 1000A Owner's Guide Hardware Installation • 2-3

Power Supply

Cable Socket

Power Supply Cable

MA00937

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Identifying Accessories

Figure 2-3 shows the accessories that are included with the system. Table 2-2 describes the accessories.

Figure 2-3 System Accessories

MA00213

1 System unit keys (2) 2 Installation card 3 Owner's Guide (CDROM)

and EISA Configuration Utility kit

4 External SCSI terminator 5 MMJ Serial Connector 6 Mouse 7 Power cord 8 Keyboard

Table 2-3 System Accessories

Accessory Description

System unit keys (2) Locks and unlocks the system unit Basic Installation card and Owner's Guide

(in hardcopy and CDROM versions) EISA Configuration Utility kit Runs the EISA Configuration Utility External SCSI terminator Terminates the SCSI bus at system

MMJ serial port connector (H8571-1) Attaches Digital 423 DECconnect

Mouse PS/2-style mouse Power cord Connects AC power to power supply Keyboard PS/2-style keyboard

Installation, operation, and troubleshooting information

rear

cables

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Optional Accessories

Table 2-4 lists optional accessories that you may want to order, depending on your system's configuration.

Table 2-4 Optional Accessories

Accessory Description

Monitor or terminal VGA or SVGA monitor or terminal Second power supply Provides redundant power in case

primary power supply fails.

Second power cord Connects AC power to second power

supply

Power supply interconnect cable (with 3-pin connector)

Connects primary and secondary power supplies

Connecting a Keyboard, Mouse, or Printer

If you are using a keyboard, a mouse, or a printer, connect each to the appropriate connector at the rear of the system. Refer to Figure 1-3, "Rear Panel Ports and Slots," to verify the location of the connectors.

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Connecting a Monitor or Terminal

Connect a VGA monitor, an SVGA monitor, or a terminal to your system unit, as shown in Figure 2-4.

Figure 2-4 Connecting a Monitor or Terminal

VGA

VTxxx

Terminal Port

(COM1)Connection

Connecting to Network Hardware

Mouse Port Connection

Keyboard Port Connection

High-Performance Graphics Option Card Slot

MA00947

Your system supports various network options. You can connect to ThinWire, AUI, or 10Base-T Ethernet networks as shown in Figure 2-5. With appropriate options, you can also connect to FDDI and token ring networks.

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Figure 2-5 Network Connections

Verifying Hardware Setup

Before turning on the system, check that you have made all the proper cabling connections, as shown in Figure 2-6. Refer to the section, "Basic Operation," for information about turning on your system.

10BASE-T Cable

AUI Cable

ThinWire Cable

MA00938

Figure 2-6 External System Cabling

Terminal

VTxxx

Printer

AlphaServer 1000A Owner's Guide Hardware Installation • 2-7

Modem

Power Cable

VGA Monitor

VGA

High-Performance Graphics Option

Mouse

Keyboard

MA00939

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Locking Your System

The system unit is protected by a key lock located on the front door that prevents unauthorized access to the hardware inside the unit. Turning the key to the left locks the front door. When the front door is locked, the top cover and side panels cannot be removed. Turning the key to the right unlocks the system unit and allows you access to install or remove system components. When the system unit is unlocked, push the lock to open the door. Figure 2-7 shows the system lock in the unlocked position.

To remove the top cover, pull down the latch located on the front of the system above the lock, and while holding down the latch, pull the top cover off from the rear of the system. With the top cover and side panels removed, the system cannot be turned on.

Figure 2-7 System Lock and Key

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Additional security is provided by a latching loop on the rear panel of the system unit that allows you to attach the system unit to a post or other fixed object.

Recording the System Unit Key Number

Write down the number and letter of the system unit key and record this information in a safe place in case you need to order a replacement key. Figure 2-8 shows the location of the key number on the system unit key.

Figure 2-8 System Unit Key Number Location

Key Number

Location

MA00948

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3 Preparing to Install an Operating System

Introduction

This chapter covers the following topics:

• Preparing to Install Windows NT

• Preparing to Install Digital UNIX

• Preparing to Install OpenVMS Alpha

These sections explain how to prepare for installing or upgrading:

Windows NT Server or Workstation 3.51 or later Digital UNIX Version 3.0B or later OpenVMS Alpha Version 6.2-1H2 or later

Note: If your system was shipped with pre-installed software, proceed to "Booting the Operating System" in Chapter 4 "Basic Operation," and refer to the software documentation to start up your operating system for the first time.

Preparing to Install Windows NT

Preparing the System

1. Before you install the Windows NT operating system, make sure that you have the following items:

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Microsoft Windows NT ARC firmware for the AlphaServer 1000A, Version

4.44 or later. The ARC firmware is a menu-driven utility to configure your system, and Version 4.44 is required to run Windows NT 3.51 or later.

Microsoft Windows NT Server or Workstation 3.51 or later. The EISA Configuration Utility (ECU) diskette for Microsoft Windows NT,

Version 1.8 or later. A partitioned and formatted hard disk drive installed in your system. If your

drive has not yet been prepared, follow the instructions in "Hard Disk Preparation" later in this section.

2. If a Microsoft Windows NT product announcement was included with your system, read the announcement, which contains important READ FIRST information.

3. Contact the administrator of your local area network to obtain the network information you will need. This information will vary depending on the type of network hardware and software installed at your location.

Setting the Operating System Type

1. Turn the system on by pressing the On/Off switch on the front of the system. (See Chapter 4, "Basic Operation.") After a short wait, the operator control panel on the front of the system displays the message "Model 4/2xx," and the screen displays initialization and testing information. Internal errors are indicated by audible "beep" codes. (See Chapter 8, "Troubleshooting.")

2. Press the Enter key. If your screen displays the ARC console Boot menu, your system has already been prepared for use with Microsoft Windows NT and you can proceed to the next section, "Updating the Firmware."

If your screen displays a triple arrow (>>>) prompt instead of the ARC console Boot menu, your system has booted the SRM console. Proceed to step 3.

3. Type the following two commands at the SRM console prompt and press the Enter key after each command:

set console graphics set os_type nt

4. Turn off the power to your system by pressing the On/Off switch on the front of your system. Wait at least 10 seconds, then turn the power back on.

5. The system performs several diagnostics. If you see an ECU error message, you can ignore it, because the remainder of the configuration procedure will correct any configuration errors that are displayed on the screen.

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Updating the Firmware

When the ARC Boot menu is displayed, note the firmware version number at the top

of the screen display. Compare this version number to the required version listed in your Windows NT documentation. If no update is required, proceed to the section, "Setting Default Environment Variables." If an update is required, follow these steps:

1. From the Boot menu, use the arrow keys to highlight the Supplementary menu, then press the Enter key.

2. Insert the Digital AlphaServer 1000A Drivers and Firmware Update diskette or

CDROM

for Windows NT 3.51 into the drive.

3. From the Supplementary menu, select "Install new firmware" and press the Enter key. The update process begins and the following prompt appears.

Apu ->

4. Type Update and press the Enter key.

5. At the prompt, "Are you ready to program device?" type the letter y and press the Enter key.

6. If the update is successful, the screen displays the message, "ARC ROM update successful." If this message is not displayed, call your technical support representative for further assistance.

7. Turn off the power to your system by pressing the On/Off switch on the front of your system. Wait at least 10 seconds, then turn the power back on.

Note: For more information on updating firmware, see "Upgrade Options" in Chapter 7, "Upgrading."

Setting Default Environment Variables

After updating the firmware, verify that the correct firmware version number is displayed at the top of the ARC Boot menu. Then follow these steps to set the default environment variables:

1. From the ARC Boot menu, select the Supplementary menu and press the Enter key.

2. Select "Set up the System..." and press the Enter key.

3. Select "Set default environment variables" and press the Enter key.

4. When prompted to enter the system partition location, select "SCSI hard disk" and press the Enter key.

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5. When prompted to enter SCSI bus and SCSI ID numbers, enter the SCSI bus and ID for the location for the system partition. These values are used to set an environment variable, which Windows NT uses to determine the correct drive and partition to boot from.

If you are unsure about these values, simply accept the default values of 0. If these values are incorrect for your particular system (if, for example, your hard drives are on a secondary controller on SCSI bus 1), NT setup will prompt you to run the arcinst utility. The arcinst utility provides valid values to choose for setting this environment variable correctly.

6. When prompted to enter the partition number on the disk, verify that it is set to 1, and press the Enter key. If you plan to partition your hard disk, set the partition number to 2. Otherwise, enter the boot partition number corresponding to your existing disk and NT configuration.

If you are unsure about your disk configuration, select "Display hardware configuration" to view a summary of your system hardware.

7. Select "Set default configuration" and choose the diskette and keyboard settings that correspond to your system.

Setting the EISA Configuration

1. Insert the EISA Configuration Utility (ECU) diskette for Microsoft Windows NT into the diskette drive on your server.

2. From the Setup menu, select "Run EISA Configuration Utility from floppy" and press the Enter key. After a few moments, the EISA Configuration Utility dialog box appears. Press the Enter key.

If any of the EISA option cards in your computer have not yet been identified, a Caution dialog box is displayed. You can ignore this dialog box because your option cards will be identified in the following steps.

3. Press the Enter key to display the "Steps in Configuring your Computer" dialog box.

4. Select "Step 3: View or edit details" to verify your system's configuration (optional).

Note: Your system supports two EISA option slots. Your ECU display may show more than two slots, but only the first two are valid.

5. Select "Step 5: Save and Exit" and press the Enter key. At the confirmation prompt, select "Save the configuration" and press the Enter key. When a dialog

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box appears, indicating that the configuration has been saved, press the Enter key. Your system will restart with the updated information.

Preparing Your Hard Disk

If your first hard disk is already partitioned and formatted with either the FAT or NTFS file systems, you can omit the steps in the section "Partitioning and Formatting the First Hard Disk" and begin installation of the Microsoft Windows NT software. It is recommended that you partition and format your system's hard disk before installing Windows NT software, even if your hard disk has already been partitioned and formatted. Repartitioning and reformatting reduce the likelihood of operational problems due to conflicting versions of the operating system or disk-related problems.

Note: If the first hard disk in your system currently contains any information that you need, back that information up to another medium before proceeding.

Partitioning and Formatting Your Hard Disk

Note: Omit these steps if you want to maintain your

current partitions.

1. Insert the Microsoft Windows NT CDROM into your system's CDROM drive.

2. Turn on your system. After your system performs startup diagnostics, the screen displays the Windows NT (ARC) console Boot menu.

3. From the Boot menu, select "Run a program" and press the Enter key. A "Program to run" prompt appears.

4. Type cd: \alpha\arcinst and press the Enter key. The ARC Installation Program screen is displayed.

5. Select "Configure Partitions" and press the Enter key. The available disk partitioning options appear.

6. Select "Delete Partition" and press the Enter key. If your system has only one hard disk, press the Enter key. If your system has more than one hard disk, select the disk to be prepared, and press the Enter key.

Depending on the previous disk configuration, you might be notified that no partitions exist, or you may see a list of one or more partitions. Follow the onscreen prompts to delete all partitions on the disk.

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7. Select "Create Partition" and press the Enter key. When the list of available disks appears, select the disk to be prepared and press the Enter key. You are prompted for the size of the partition.

8. Type 6 after the "Enter size" prompt, then press the Enter key. A 6-megabyte partition is created. This partition will be a file allocation table (FAT) system partition. Note that the number you enter depends on the maximum partition size. The number must equal the maximum size displayed minus 6. For example, if the largest possible value is 500, you would enter 494.

9. Press the Enter key to format the partition. Once the formatting is completed, press the Enter key again.

10. Select "Create Partition" and press the Enter key. When the list of available disks appears, select the first disk again and press the Enter key. You are prompted for the size of the partition.

11. Type the larger of the two values at the "Enter size" prompt, then press the Enter key. The partition is created.

12. Press the Enter key to format the partition. Once the formatting is completed,

press the Enter key again.

13. Select "Make Existing Partition into a System Partition" and press the Enter key.

A message may appear asking whether to overwrite an already defined system partition. Type y.

If the message, "Boot selections already exist" is displayed, exit the ARCINST program, go to the Setup menu, choose "Manage boot selections," and delete all existing boot selections. Then return to the Boot menu to restart the ARCINST program and return to step 13 in these instructions.

14. When the list of available disks is displayed, select the same disk you just formatted and then press the Enter key. The list of available partitions is displayed.

15. Select "Partition 1" and press the Enter key. Your system is now prepared for installation of Microsoft Windows NT.

16. Select Exit and press the Enter key. Select Exit again and press the Enter key.

Installing Microsoft Windows NT

From the ARC Boot menu, select the Supplementary menu and press the Enter key. When the Supplementary menu appears, select "Install Windows NT from CDROM"

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and press the Enter key. At this point, installation of Windows NT begins. For further installation information, refer to your Windows NT documentation.

Note: During installation, you are prompted for the location of the files for Microsoft Windows NT. Install the files into the larger of the two partitions you just created, and when prompted, format that partition with the NTFS file system.

Preparing to Install Digital UNIX

Installation Preparation

Before installing Digital UNIX (DEC OSF/1) on your system, make sure that you have the following items:

• Digital UNIX Version 3.0B, Version 3.2d, or later

• SRM console firmware, Version 2.0-3 or later

• EISA Configuration Utility (ECU) diskette, Version 1.8 or later, for Digital

UNIX and OpenVMS Alpha.

Before starting installation, be sure to review the Digital UNIX release notes ("General Installation") and the Digital UNIX installation guide for your version of the operating system.

Setting the Operating System Type

1. Turn the system on. After a short wait, the operator control panel on the front of the system displays the message "Model 4/2xx," and the screen displays initialization and testing information.

2. Press the Enter key. If the screen displays a triple arrow prompt (>>>) you have booted the SRM console. Verify the value of the environment variable. It should be set to "new." (See "Booting the Operating System" in Chapter 4, "Basic Operation.") Then, proceed to the next section, "Installing Digital UNIX."

If the computer booted directly into the ARC Boot menu, and you did not see the >>> prompt, you must proceed to step 3 to switch to the SRM console.

3. From the ARC Boot menu, select the Supplementary menu.

4. From the Supplementary menu, select "Set up the system."

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5. From the Setup menu, select "Switch to OpenVMS or Digital UNIX console." This allows you to select your operating system console.

6. Select your operating system, then select "Enter" on the Setup menu.

7. When the system displays the message, "Power-cycle the system to implement the change," press the Reset button.

These steps initiate loading of the firmware. Once the Digital UNIX and OpenVMS Alpha firmware is loaded and the system is initialized, the system displays the SRM console prompt (>>>).

8. Verify the value of the

set bus_probe_algorithm

should be set to "new." (See "Booting the Operating System" in Chapter 4, "Basic Operation.")

Installing Digital UNIX

To install the Digital UNIX operating system from a CDROM or to do a remote installation over a local network using Remote Installation Service (RIS), refer to your operating system documentation.

Preparing to Install OpenVMS Alpha

Preparing the System

Before you install the OpenVMS Alpha operating system on your system, make sure that you have the following:

• OpenVMS Alpha operating system, Version 6.2-1H2 or later

• SRM console firmware, Version 2.0-3 or later

• EISA Configuration Utility (ECU) diskette for Digital UNIX (DEC OSF/1)

and OpenVMS Alpha, Version 1.8.

Before beginning the installation or upgrade, prepare the required hardware and software components, as described in this section. After preparation is complete, refer to the OpenVMS Alpha Version 6.2 Upgrade and Installation Manual to install the operating system.

environment variable. It

Preparing Hardware Components

To prepare the hardware components, follow these steps:

1. Be sure the hardware has been installed and checked for proper operation.

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2. Be sure you know how to turn on and operate your system components, including the system unit, console, monitor or terminal, drives, and printer. Refer to the section, "Basic Operation" in this guide, if necessary.

3. Set up your system to record the installation procedure on either a hardcopy terminal or a printer attached to the console terminal. If you do not do this, the screen messages will be lost. You may want to record a transcript of screen messages to refer to during installation.

Preparing Software Components

To prepare the software components, follow these steps:

1. Be sure you have all the items listed on the bill of materials in the software distribution kit. If your distribution kit is incomplete, notify your service representative and request priority shipment of any missing items.

2. Review all cover letters and release notes.

Setting the Operating System Type

To set the operating system type, follow steps 1 through 7.

1. Turn the system on. After a short wait, the operator control panel on the front of the system displays the message "Model 4/2xx" and the screen displays initialization and testing information.

2. Press the Enter key. If the screen displays a triple arrow prompt (>>>), you have booted the SRM console. Verify that the environment variable is set to "new." (See "Booting the Operating System" in Chapter 4, "Basic Operation.") Then, proceed to the section "Installing OpenVMS Alpha".

bus_probe_algorithm

If the computer booted directly into the ARC Boot menu, and you did not see the >>> prompt, you must proceed to step 3 to switch to the SRM console.

3. From the ARC Boot menu, select the Supplementary menu.

4. From the Supplementary menu, select "Set up the system."

5. From the Setup menu, select "Switch to OpenVMS or Digital UNIX console." This allows you to select your operating system console.

6. Select your operating system, then select Enter on the Setup menu.

7. When the system displays the message, "Power-cycle the system to implement the change," press the Reset button.

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These steps initiate loading of the firmware. Once the Digital UNIX and OpenVMS Alpha firmware is loaded and the system is initialized, the system displays the SRM console prompt (>>>).

8. Verify the value of the should be set to "new." (See "Booting the Operating System" in Chapter 4, "Basic Operation.")

Required PALcode

If your computer console does not have a specific minimum version of the privileged architecture library code (PALcode), you may not be able to boot your system during the installation or upgrade procedure. To ensure the correct version, follow these steps before performing an installation or upgrade:

1. At the SRM console prompt (>>>) on your running system, enter the show configuration command. The system display will indicate the PALcode version your system is using.

2. To determine whether your system is running the required or recommended version of PALcode, refer to the most recent OpenVMS Alpha operating system cover letter or release notes to check for new information that supplements the PALcode information in the OpenVMS Alpha Version 6.2 Upgrade and Installation Manual. You can also contact your service representative.

3. If the PALcode version is below the required or recommended minimum, upgrade your firmware either by following the directions in the section, "Firmware," in Upgrading, or by contacting your service representative.

set bus_probe_algorithm

environment variable. It

Installing OpenVMS Alpha

Use the OpenVMS Alpha CDROM to install or upgrade the operating system, or to perform operations such as backing up the system disk. For installation information, refer to your operating system documentation.

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4 Basic Operation

Introduction

This chapter explains how to start and stop your system, issue console commands, and operate other basic system functions. It includes the following topics:

Turning the System On Turning the System Off Accessing the System from a Remote Location Interpreting Startup Messages Using the Consoles Booting the Operating System Using Storage Drives Caring for Your System

This chapter assumes that you have set up the hardware and made all necessary connections, as described in the Hardware Installation chapter.

Turning the System On

Note: Your server may be equipped with pre-installed operating system software when you receive it.

To turn on a system that has pre-installed operating system software, follow steps 1 through 5 below. For a system without pre-installed software, follow steps 1 through 8:

1. Connect any external options, such as monitors or terminals, or expansion boxes that house storage devices.

2. Make sure the top cover and side panels of the system unit enclosure are in place. The system will not start if the cover and side panels are not in place.

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3. Plug the power cord into a wall outlet. If your system has two power supplies, plug in a power cord for each one.

4. Turn on any external options that are connected to the system.

5. Press the On/Off switch on the front of the system unit. The switch stays depressed in the "on" position. The green On/Off indicator on the front of the system will light.

Figure 4-1 shows the location of the On/Off switch (1 shows the switch in the "on" position; 2 shows the switch in the "off" position).

Figure 4-1 Location of the On/Off Switch

On/Off Switch In

("On" Position)

On/Off Switch Out

("Off" Position)

The screen on your monitor or terminal will display test codes and initialization messages. When the startup procedure is complete, the operator control panel displays the message "Model 4/2xx." The screen displays the SRM console prompt (>>>) or the ARC menu, depending on how the variable has been set.

6. If you encounter a problem, verify that you correctly followed steps 1 through 5. Refer to Chapter 8, "Troubleshooting" for more information. If your operating system was preinstalled, proceed to the section, "Turning the System Off."

7. At this point, if your operating system was not preinstalled, you may have to perform one or all of the following tasks, depending on the startup display messages and the operating system you choose to run. Refer to the section "Booting the Operating System" in this chapter for more information on each of these tasks.

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Run the EISA Configuration Utility. Check required environment variable settings. Change the way your system powers up or boots. Verify your configuration.

8. Install the operating system. (Refer first to Chapter 3, "Preparing to Install an Operating System" and then refer to your operating system documentation.)

9. Reboot the system by pressing the Reset button.

10. If you encounter a problem, verify that you correctly followed steps 1 through 8. Refer to Chapter 8, "Troubleshooting" for more information.

Turning the System Off

You may not need to turn the system off in order to resolve system hangs or similar problems. You can often recover from hangs or other problems by pressing the Reset switch on the operator control panel shown in Figure 1-2.

Caution: Pressing the Reset switch reinitializes the system and causes you to lose the applications you are running.

Within Windows NT, pressing the Ctrl, Alt, and Delete keys at once allows you to shut down the operating system and bring up the ARC firmware with no loss of data.

The following list summarizes the steps for turning the system off.

1. Shut down the operating system, following the instructions in the operating system documentation.

2. Press the On/Off switch on the front of the system unit.

Turning the System Off for an Extended Period

If you need to turn off your system for an extended period, first turn off power as described above. Next, unplug the power cords from the power outlets.

Caution: If two power supplies are present, unplug the power cord for each supply.

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Accessing the System from a Remote Location

If you are running the Digital UNIX or OpenVMS Alpha operating systems, you can invoke console mode from a remote device that is connected to your system through one of the serial ports on the rear of the system. The default console port is COM1. (See Figure 1-3, which shows the rear panel ports and slots.)

To access the system from a remote location, follow these steps:

1. If you are running Digital UNIX or OpenVMS Alpha, shut down the operating system (refer to the operating system documentation, if necessary). When the shutdown has completed, press Return.

The SRM console prompt (>>>) is displayed. Set the console to serial mode by turning the system off and then on or by using the following commands at the console prompt:

>>> set console serial >>> init

Note: From a remote location, you cannot reset or initialize a system running Windows NT. If the system is running Windows NT when you try to access it from a remote location, attempts to access the system will fail.

2. Connect to your system from the remote location.

Note: Setting the variable to 1 enables login to the SRM console firmware from alternative console ports. Setting it to 0 disables.

If you want to run the EISA Configuration Utility (ECU) from a terminal connected to a serial line, refer to the section, "EISA Configuration Utility (ECU)" in Chapter 6 for more information.

Note: The terminal must be set for 8-bit controls, the keyboard set so that the tilde (~) key sends the escape signal, and the console environment variable set to serial.

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Interpreting Startup Messages

After you turn the system on, the operator control panel and your monitor or terminal screen provide the following status information:

The countdown and ready message on the operator control panel The system startup display on your monitor or terminal screen The Boot menu (for Windows NT systems) or the console prompt (for Digital

UNIX or OpenVMS Alpha systems) on your monitor or terminal screen

Audible beep codes indicate startup errors. See "Interpreting Error Beep Codes" in Chapter 8, "Troubleshooting."

While the system runs the startup tests, the operator control panel on the front of the system displays a series of codes. When the startup tests are complete, the operator control panel displays the following message:

Model 4/2xx

During the startup sequence, the startup display scrolls on your monitor or terminal screen. The Windows NT system startup display looks similar to Example 4-1.

After the startup display, the operating system determines whether your system displays a Boot menu (for the Windows NT operating system) or a console prompt (for Digital UNIX and OpenVMS Alpha operating systems). If the system does not display either a menu or a console prompt, press the Return key several times. If there is no response, refer to the "Troubleshooting" section of this guide for more information.

Systems with Windows NT

If you are using the Windows NT operating system, the ARC firmware displays the Windows NT Boot menu after the system startup display. The following example shows the Windows NT Boot menu.

Example 4-1: Windows NT Boot Menu

Boot menu:

Boot the Windows NT operating system Boot an alternate operating system Run a program

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Supplementary menu... Use the arrow keys to select, then press Enter.

Systems with Digital UNIX or OpenVMS Alpha

If you are using the Digital UNIX or OpenVMS Alpha operating systems, the SRM console prompt is displayed after the system startup display. The prompt looks like this:

>>>

To display any messages that may have scrolled by, enter the

more el

command at the console prompt. Either command lists the contents of the

event log file one screen at a time. The following example shows a sample startup display and the SRM console prompt

for systems running Digital UNIX or OpenVMS. (The initial lines, related to copyright and patent information, remain on-screen for a few seconds only.)

Example 4-2: Digital UNIX or OpenVMS Alpha SRM Startup Display

cat el

command or

initializing keyboard

eb.....ea.e9.e8.e7.e6.e5.e4.e3.e2.e1.e0.

Xn.n-nnnn, built on Oct 4 1996 at 14:48:51 >>>

Reading the Startup Test Results

The Windows NT startup test display looks similar to the following example. Test failures are indicated by an error list including errors that must be fixed before Windows NT may be booted.

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Initializing firmware Initializing EISA bus 0 Initializing device drivers: NCRC810, SWXCR, QLOGIC, KZPSA...OK

The Digital UNIX and OpenVMS Alpha startup test displays indicate successful tests with the word OK.

If the System Passes Startup Tests

If the system passes the startup tests, it either boots the selected operating system or emits audible "beep" codes and halts in console mode, depending on the system default settings.

If the System Fails Startup Tests

The following list summarizes the steps to follow if the system fails the startup tests.

1. Turn the system unit off, wait approximately 15 seconds, then turn it on again.

2. If the system continues to fail the startup tests, or emits audible error beep codes and halts, refer to the "Troubleshooting" section of this guide.

Using the Consoles

The Windows NT (ARC) console and the Digital UNIX and OpenVMS Alpha (SRM) console are used to perform different tasks. For example, ROM-based diagnostics (such as the

test

OpenVMS Alpha console, regardless of the operating system you are running.

Invoking Console Mode

To perform tasks from console mode you must first invoke console mode by shutting down the operating system according to the operating system shutdown procedure described in your operating system documentation. If you are running either the Digital UNIX or OpenVMS Alpha operating system, you can also invoke console mode by pressing the Halt switch on the operator control panel.

AlphaServer 1000A Owner's Guide Basic Operation • 4-7

command) are run only from the Digital UNIX and

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Caution: If you are running Digital UNIX or OpenVMS Alpha operating systems, press the Halt switch only after you have shut down the operating system using the proper shutdown procedure.

The Halt switch does not affect the Windows NT operating system. To invoke console mode in Windows NT, shut down the operating system following the procedure described in the operating system documentation. Turn the system off and then on or press the Reset switch.

When to Switch Consoles

You can perform most console-related tasks from the interface designed to interact with your operating system. However, the console interfaces are designed so that you can easily switch between them. You will need to switch between the consoles in the following instances:

If you are running Digital UNIX or OpenVMS Alpha and need to run the RAID Configuration Utility (RCU) or other adapter utilities such as those for the KZPSA or Qlogic options, switch to the Windows NT (ARC) console.

If you are running Windows NT and want to perform any of the following tasks, switch to the Digital UNIX and OpenVMS Alpha (SRM) console:

1. Test the system (other than self-tests at system startup)

2. Examine and verify memory locations that are recognized by the system

3. Set or change some environment variables, such as Ethernet device type and speed for Fast SCSI devices

4. Verify the versions of all firmware PALcode.

Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console

Depending on the command you used to invoke the Windows NT (ARC) console, you may be able to switch to the Digital UNIX and OpenVMS Alpha (SRM) console by pressing the Reset switch on your system unit, or turning the system off and then back on. If you typed >>> arc or >>>runecu at the SRM console prompt, you can use this method.

However, if you typed >>> set os_type nt, use the following procedure, which loads the firmware:

1. From the ARC Boot menu, select the Supplementary menu.

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2. From the Supplementary menu, select "Set up the system."

3. From the Setup menu, select "Switch to OpenVMS or Digital UNIX console" to select your operating system console.

4. Press enter on the Setup menu.

5. When the system displays the message, "Power-cycle the system to implement the change," press the Reset button.

Once the Digital UNIX and OpenVMS Alpha firmware is loaded and the system is initialized, the system displays the SRM console prompt (>>>).

Switching to the Windows NT (ARC) Console

To switch from the Digital UNIX or OpenVMS Alpha (SRM) console to the Windows NT (ARC) console, type the following command at the console prompt:

>>> set os_type nt

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Then turn the system off and then back on. This procedure loads the firmware. Once the Windows NT firmware is loaded and the system is initialized, the system displays the Windows NT Boot menu.

Note: If the screen display shows option device names flashing, see "Troubleshooting," later in this guide.

As an alternate method, you can use the following command to switch from the SRM to the ARC console in your current session but return to the SRM console if you turn off the system:

>>> arc

Windows NT (ARC) Console Menus

The Windows NT (ARC) console has three primary menus: the Boot menu, the Supplementary menu, and the Setup menu.

Boot Menu Functions

The Boot menu contains menu items that allow you to perform the following tasks:

Boot the default boot selection Boot an alternative boot selection Run a program Access the Supplementary menu

Supplementary Menu Functions

The Supplementary menu contains items that allow you to perform the following tasks:

Install new firmware Install Windows NT from a compact disc Access the Setup menu List the ARC firmware device names for the installed devices Return to the Boot menu

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Setup Menu Functions

The Setup menu contains menu items that allow you to perform the following tasks:

Set the system time Set the default system partition Configure the system floppy drives and keyboard Manage the Windows NT (ARC) boot selections Set the system to boot automatically Run the EISA Configuration Utility Edit the system environment variables Reset the system to factory defaults Set the default operating system and system firmware Return to the Supplementary menu, with or without saving Setup menu changes

Digital UNIX and OpenVMS Alpha (SRM) Console Commands

There are two levels of Digital UNIX and OpenVMS Alpha (SRM) console commands:

Basic Comprehensive

Basic Commands

Use basic commands to perform common tasks described in this guide. Table 4-1 lists each console task and provides the corresponding command and its syntax.

Note: To limit the screen display to 23 lines at a time, use:

>>> more [filename] >>> [command] | more

AlphaServer 1000A Owner's Guide Basic Operation • 4-11

Example:

>>> more el

>>> show config | more

Or, use

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Table 4-1 Basic SRM Console Commands

Task Command Syntax

Boot the Windows NT (ARC) console firmware.

Boot the operating system.

Display error logs. Resume program

execution. Invoke the EISA

Configuration Utility. Display online help on

using console commands.

Initialize the system. Halt system tests

invoked by test command.

Display online help on using console commands.

Display status of all system processes.

Set an environment variable.

Display the value of an environment variable or display configuration information.

Test the system and display results.

arc arc

boot boot [-flags

cat el continue continue

ecu ecu

help help [

init init kill_diags kill_diags

man man [

ps ps

set set [-default]

[

longword,]longword

[-halt] [[

boot_device

cat el or more el

val

show show [

test test

[{config,device,memory, pal,version}]

filename

command

envar

]

. . .]

. . . ]

envar

]

Caution:

exactly as shown, not abbreviated. The system will not recognize an abbreviated form.

4-12 • Basic Operation AlphaServer 1000A Owner's Guide

Environment variables must be entered

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Comprehensive Commands

Additional commands are available for system diagnosis and other complex tasks. Use of these commands requires detailed knowledge of your system. Do not use these commands without fully understanding the effect they can have on your system. To see a list of additional commands, enter help or man at the SRM console prompt.

SRM Console Security Features

Console security features, which restrict access to certain console commands, are intended to prevent unauthorized users from modifying system parameters or otherwise tampering with the system from the console. The SRM console supports two modes:

Secure mode allows access only to specific console commands: start, continue, boot (with stored parameters), and login.

User mode allows access to all SRM console commands

Note: The security features work only if access to the system hardware is controlled. Be sure to keep the front panel of the system locked and the key secure.

The set secure Command

Use the set secure command to enable the security features without restarting the console. If the console password has already been set, access will be limited to the start, continue, boot (using the stored parameters), and login commands. For example:

>>> set secure Console is secure

If the password has not been set, the console will prompt you to set it. (See "The set password Command.")

>>> set secure Secure not set. Please set the password.

The set password Command

Use the set password command to set or change the console password. If the password has already been set, the console prompts you for the new password and verification, then for the old password.

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>>> set password Please enter the password: Please enter the password again: Now enter the old password: >>>

If the validation password does not match the one previously set, the password does not change.

>>> set password Please enter the password: Please enter the password again: Validation error

If the password has not been set, the console prompts you for the new password and verification.

>>> set password Please enter the password: Please enter the password again: >>>

The login Command

Use the login command to turn off the security features and gain access to all the SRM console commands during a particular session. If a password has not been set when you enter the login command, you will be prompted to set it, but you need not do so unless you wish to.

>>> login Secure not set. Please set the password: >>>

When the console prompt is redisplayed, the console is no longer in secure mode. If a password has been set when you enter the login command, you must enter the password at the prompt:

>>> login Please enter the password:

If the password you enter matches the current password, the secure mode is turned off and all console commands can be used. You can then return to secure mode by initializing the system or entering the boot, continue, or start command.

Note: The password length must be between 15 and 30 alphanumeric characters. Any characters after the 30th are not stored.

If you forget the password, you can use the login command and the Halt switch to clear the password:

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1. Check that the Halt switch is off.

2. Enter the login command.

3. When the Enter Password: prompt is displayed, press the Halt switch, then press Return.

4. Press the Halt switch off. The password is now cleared, and secure mode cannot be reinstated until you set a new password.

Note: If you leave the Halt switch on after you clear the password, the system will not boot.

The clear password Command

The clear password command clears the environment variable, password, setting it to zero. Use this command when you want access to all the SRM console commands, but the system is in secure mode. To use clear password, you must know the current password. If you do not know the password, see "The login Command."

>>> clear password Please enter the password: Password successfully cleared

Getting Help on the Windows NT (ARC) Console

The Windows NT (ARC) console provides general help on using the Setup menu, although it does not provide help on all the menu items contained in its menus. Table 4-2 lists the steps that you follow to display the Setup menu help screen.

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Table 4-2 Windows NT (ARC) Console Help

Step Action Result

1 If necessary, enter the Windows

2 Choose "Supplementary menu..." The system displays the

3 Choose "Set up the system..." The system displays the Setup

4 Choose Help menu and press

Setup Menu

Example 4-3 shows a partial Setup menu display with the help menu item selected (shown in bold).

Example 4-3: Setup Menu

NT console by shutting down the operating system following the procedure described in the operating system documentation. Turn the system off and then on.

Enter.

The system displays the Windows NT console Boot menu.

Supplementary menu.

menu. The system displays the help

screen.

Setup menu: . . . Reset system to factory defaults

Help Switch to OpenVMS or Digital UNIX console

Supplementary menu, and do not save changes... Use the arrow keys to select, then press Enter.

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Setup Menu Help

Example 4-4 shows the Setup menu help display.

Example 4-4: Setup Menu Help Display

Do the following steps, in this order, to set up the system:

1. Set system time.

2. Set default environment variables.

3. Set default configuration.

4. Create at least one boot selection.

5. Setup autoboot, if desired.

6. Run the EISA configuration utility.

-> An arrow next to a menu item means that something is wrong in this area of the machine, and you should select this item to fix it.

"Reset system to factory defaults" does steps 2 -- 5 for a typical system.

The ESCape key returns from a menu, and aborts a sequence. The firmware automatically reboots if the configuration is

changed. Press any key to continue. . .

Getting Help on the Digital UNIX and OpenVMS Alpha (SRM) Console

To get online help, enter

command and the resulting display.

help

Example 4-5: The help Command

>>> help NAME help FUNCTION Display information about console commands.

AlphaServer 1000A Owner's Guide Basic Operation • 4-17

at the SRM console prompt. Example 4-5 shows the

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SYNOPSIS help [<command>...]

Command synopsis conventions:

<item> Implies a placeholder for user specified item. <item>... Implies an item or list of items. [] Implies optional keyword or item. {a,b,c} Implies any one of a, b, c. {a|b|c} Implies any combination of a, b, c.

The following help topics are available:

alloc boot bpt break cat check chmod clear continue crash create date deposit dynamic echo edit eval examine exer exit false find_field fr_cmd free fw_cmd grep halt hd help init isp1020_edit kill kill_diags line ls man memtest mem_more net nettest ps rm sa semaphore set set host shell show show cluster show config show hwrpb show iobq show map show memory show_status sleep sp start stop true update wc x

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Booting the Operating System

You may need to perform some of the following tasks before booting your operating system.

Run the EISA Configuration Utility. Check required environment variable settings. Change the way your system powers up or boots. Verify your configuration.

The remainder of this section contains more information about each of these tasks.

Running the EISA Configuration Utility

If you have added, removed, or moved an EISA or ISA card, you must run the EISA Configuration Utility before booting the operating system. Refer to "EISA Configuration Utility" under "EISA and ISA Options" in Chapter 6 of this guide for more information.

Checking Required Environment Variable Settings

If you are running the Digital UNIX or OpenVMS Alpha operating system, verify the value of the

set bus_probe_algorithm

set to "new." You may also want to check that settings for the following variables match your

configuration. The SRM console command to reset each variable is shown in parenthesis. To see a complete list of environment variables, type SRM console prompt.

environment variable. It should be

show *

at the

Operating system ( Ethernet device type (

set os_type

set ew*0_mode

Speed for Fast SCSI devices ( Boot device ( Boot flags ( Device names ( Network protocols

AlphaServer 1000A Owner's Guide Basic Operation • 4-19

set bootdef_dev

set boot_osflags

set bus_probe_algorithm

(set ew*0_protocols

)

set pk*0_fast

)

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Changing Startup and Boot Defaults

You can change the way the system starts up or boots the operating system. For example, you can set the system to autoboot or you can change the default boot device. To make these kinds of changes you need to change default values for your system's environment variables.

To change default values for Windows NT systems, which boot automatically, you can prevent autoboot by selecting one of the menu options.

To change default values for Digital UNIX or OpenVMS Alpha systems, see "set" in Table 4-1, "Basic SRM Console Commands."

Startup and Boot Environment Variables

The following environment variables affect the way the system starts up or boots:

auto_action autoload countdown os_type

Table 4-3 lists the boot environment variables and their values, and briefly describes their effects. Environment variables marked with an asterisk * in Table 4-3 require that you use the init command to initialize the firmware whenever you reset that particular variable. Example: >>> set os_type NT

>>> init

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Table 4-3 Startup and Boot Environment Variables

Operating System

Digital UNIX OpenVMS Alpha

Windows NT

Windows NT Digital UNIX OpenVMS Alpha

Environment Variable

auto_action

bus

probe

algorithm

autoload

countdown

os_type

Value Description

Boot Halt Restart

*Specifies the system default startup action. Applies only to the Digital UNIX and OpenVMS Alpha operating systems.

New *Improves bus sizing and configuration on systems

running the Digital UNIX and OpenVMS operating systems. Failure to set this environment variable could result in errors.

Yes or No Specifies whether the Windows NT operating system

should boot. Does not affect the OpenVMS Alpha or Digital UNIX operating systems. If the value is YES, the Windows NT firmware boots the system after the COUNTDOWN time-limit expires. If the value is NO, the system halts at the Windows NT firmware Boot menu.

10 seconds (default value)

Specifies the time limit within which you can stop the Windows NT operating system from booting if AUTOLOAD is set to YES. The time limit is specified in seconds. When you turn on the system or reinitialize the firmware, the system displays the seconds remaining before the operating system boots automatically. To stop the system from booting automatically, you must choose another menu item from the Boot menu.

NT UNIX VMS

*Specifies the system default operating system setting. Depending on the value, the system either boots or restarts the specified operating system, or halts in the specified console. You can modify the value from either the Windows NT (ARC) console or Digital UNIX and OpenVMS (SRM) console.

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Entering the Windows NT Firmware

The system enters and remains in the Windows NT firmware under the following conditions:

When os_type is set to NT and autoload is set to NO When autoload is set to YES and you choose another menu item on the Boot

menu before the countdown time limit expires.

Entering the Digital UNIX and OpenVMS Alpha Firmware

The system enters and remains in the Digital UNIX and OpenVMS Alpha firmware under the following conditions:

When auto_action is set to HALT and os_type is set either to OSF or VMS.

When the startup tests fail, the system ignores the os_type setting and enters the Digital UNIX and OpenVMS Alpha console automatically. If the os_type setting is NT when the system fails, it returns to the Windows NT firmware when you correct the error.

Verify Your Configuration

Windows NT Systems

To verify your Windows NT configuration, select the ARC console menu option "Display Hardware Configuration," which displays configuration information in a sequence of four displays. The first display shows system information such as memory, CPU speed, NVRAM usage, the ARC version time stamp, and the type of video detected. The second display lists the devices detected by the firmware, including the monitor, keyboard, serial ports, and devices on the SCSI bus. The third display contains PCI slot information: bus number, device number, function number, vendor ID, device ID, revision ID, interrupt vector, and device type. All PCI network cards are displayed. The fourth display contains EISA slot information: slot, device, and identifier. All EISA network cards are displayed.

You can also list options recognized by your system by entering the Digital UNIX and OpenVMS Alpha commands described in the section "Viewing the System Configuration" in Chapter 6, "Configuring." To enter these commands, you must switch from the Windows NT (ARC) console to the Digital UNIX and OpenVMS Alpha (SRM) console. For information about switching to the Digital UNIX and OpenVMS Alpha (SRM) console, refer to "Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console" earlier in this section.

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Note: Switch back to the Windows NT (ARC) console before booting the Windows NT operating system.

Digital UNIX or OpenVMS Alpha Systems

Use the following SRM console commands to verify system configuration for Digital UNIX or OpenVMS systems.

show config

show device

show memory set

and

show

Displays the buses on the system and the devices found on those buses

Displays the bootable devices and controllers in the system

Displays main memory configuration Set and display environment variable

setting

Booting Windows NT

When the system is shipped with the Microsoft Windows NT operating system, the system default settings cause the system to boot from the system disk automatically after it successfully completes the startup tests. However, the system counts down for 10 seconds after it displays the Boot menu before booting. You can stop the system from booting before this time limit expires by choosing another menu item, using the up or down arrow key.

You can change these system default settings. For example, you can cause the system to halt at the Windows NT firmware Boot menu after the startup tests, or you can increase the countdown time limit.

Changing Windows NT Boot Selections

The Windows NT firmware uses boot selections to identify the location of the operating system files. When the system is shipped, the default boot selection identifies the system disk as the location of the operating system files. Thus, the system boots from the system disk. You can set alternative boot selections if, for example, you want to boot the operating system from a different device.

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Using the Windows NT Boot Menu

Example 4-6 shows the Windows NT Boot menu.

Example 4-6: Windows NT Boot Menu

Boot menu:

Boot the default operating system Boot an alternate operating system Run a program Supplementary menu...

Use the arrow keys to select, then press Enter.

Table 4-4 lists the steps you must follow to boot Windows NT from the Boot menu.

Table 4-4 Booting Windows NT from the Boot Menu

Step Action Result

1 To boot the system using the

default boot selection, choose "Boot Windows NT" on the Boot menu, and press Return.

2 To boot the system using an

alternative boot selection, choose "Boot an alternative operating system" on the Boot menu and press Return.

3 Choose the alternative boot

selection name that you want to boot and press Return.

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The system boots from the system disk, using the default boot selection -Environment Variables.

The system displays a list of the alternative boot selection names.

The system boots from the boot selection that you choose.

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Windows NT Boot Selection Menu

Use the Windows NT Boot selection menu to change boot selections for your system. Choose "Supplementary menu" from the Boot menu and then "Manage boot selection menu" to access the Boot selection menu. The following example shows the Windows NT Boot selection menu.

Example 4-7: Windows NT Boot Selection Menu

Boot selection menu: Add a boot selection Change a boot selection Check boot selections Delete a boot selection Dump boot selections Rearrange boot selections Setup menu... Use the arrow keys to select, then press Enter.

Booting Digital UNIX or OpenVMS Alpha Operating Systems

The operating system, if supplied, is installed on the system disk.

For more information on pre-installed Digital UNIX software, see the Digital UNIX Factory-Installed Software user information.

For more information on pre-installed OpenVMS Alpha software, see the OpenVMS Factory-Installed Software user information.

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When the system is shipped with Digital UNIX or OpenVMS Alpha software installed, the system default settings cause the system to boot from the system disk automatically after it successfully completes the startup tests. You can change these settings if, for example, you want the system to halt at the console prompt (>>>) after it completes the startup tests.

Digital UNIX and OpenVMS Alpha System Defaults

The Digital UNIX and OpenVMS Alpha operating systems use default settings to tell the system where the operating system is located and how to boot the system. When the system is shipped, these default settings cause the system to boot from the system disk. You can set different default settings if, for example, you want to boot the operating system from a different device. See "set" in Table 4-1, "Basic SRM Console Commands."

Boot Command

Use the following command to boot either the Digital UNIX operating system or the OpenVMS Alpha operating system using the preinstalled default settings.

>>> boot

If you wish to change any default settings, see "Changing Startup and Boot Defaults" in the section, "Booting the Operating System" earlier in this chapter.

Using Storage Drives

Mass storage drives are devices that are used to store large amounts of data for extended periods. The system accommodates the following types of storage devices, shown in Figure 4-2:

One 3½-inch diskette drive Two 5¼-inch half-height drives (CDROM or tape) Up to seven 3½-inch StorageWorks hard disk SCSI drives

The drives are located in compartments inside your system, as shown in Figure 4-3.

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Figure 4-2 Storage Devices

CDROM Drive

Tape Drive

Diskette Drive

StorageWorks

Disk Drive

Figure 4-3 Location of Storage Devices

CDROM Drive Compartment

Diskette Drive Compartment

MA00911

Tape Drive Compartment

StorageWorks Drives Shelf

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MA00907

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Using a Diskette Drive

Diskette drives read information from removable diskettes. The diskette drive is located to the left of the removable-media mass storage

compartment, below the CDROM drive. The diskette drive components are shown in Figure 4-4.

To insert a diskette into a diskette drive:

1. Set the write-protect switch on the diskette to either the write-protected or writeenabled position.

2. Insert the diskette as shown in the figure. The activity indicator lights when the systems reads the diskette.

Figure 4-4 Diskette Drive Components

Enabled Position

Protected Position

Activity

Indicator

Eject Button

Write-Protect Switch

To remove a diskette:

Press the Eject button (

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) on the diskette drive.

MA00940

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Using a CDROM Drive

CDROM

discs).Your system uses a

drives read information from removable

CDROM

drive that has an automatic loading/ejection

CDROMs

feature that is functional only when power is supplied. The

(read-only compact

CDROM

drive on your system may or may not use a disc caddy. Figure 4-5 shows the components of a caddyless

CDROM

Figure 4-5 CDROM Drive Components

X X

123456

drive.

Caution:

Handle a

CDROM

touch the surface of a dust can cause the

MA00224

CDROM

by its edges. Do not

CDROM

. Fingerprints and

to malfunction.

1 CDROM 2 Drive headphone port 3 Drive volume control 4 Drive activity indicator 5 Drive eject button 6 Emergency eject hole

To insert a caddyless disc in the drive:

1. Press the drive Eject button ( The

CDROM

drawer opens approximately one inch.

2. Gently pull the drawer out far enough so that you can insert the disc (

3. Insert the disc into the drawer.

4. Push the drawer back into the drive. The activity light (

in the figure) comes on. When the activity light goes off, the

drive is ready to use. To operate the drive, follow the instructions provided with your system software.

AlphaServer 1000A Owner's Guide Basic Operation • 4-29

in the figure).

1).

Page 76

To remove a caddyless disc from the drive:

1. Press the drive Eject button (

The CDROM drawer opens approximately one inch.

2. Gently pull the drawer out far enough so that you can remove the compact disc.

3. Remove the disc from the drawer.

4. Push the drawer back into the drive.

Note: If the CDROM drawer will not open when you press the Eject button, use the following emergency procedure: Insert the end of a paper clip (no more than 2.0 mm in diameter) into the emergency eject hole (6 in Figure 4-5) and push in gently. The caddy will eject from the drive. (Do not insert the bar more than 1 inch [25 mm].)

To insert a disc in a drive with a caddy:

1. Open the caddy by pressing the tabs on both sides of the caddy (1) in Figure 4-6.

2. Set a disc, printed side up, into the caddy as shown (2).

3. Be sure the system is on and the indicator light is off. Insert the caddy into the drive with the arrow forward (3), as shown.

4. Push the caddy into the drive as far as it will go. The caddy should be completely inside the drive when properly inserted.

5. Check the indicator light, which comes on when the caddy is inserted correctly.

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Figure 4-6 Inserting a Disc in a Drive with a Caddy

X X X

To remove a disc from a drive with a caddy:

1. Press the drive Eject button (

The CDROM caddy ejects from the drive.

2. Remove the disc from the caddy.

MA00452

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Using a StorageWorks Disk Drive

StorageWorks disk drives are mass storage devices. They are located in a seven-bay shelf on the front right of the system unit, behind the door.

When the system is turned on and during periods of activity, the StorageWorks disk drive indicator lights blink, but do not stay on. Table 4-5 explains the meaning of the indicator lights.

Table 4-5 StorageWorks Disk Drive Indicator Lights

Indicator Status Meaning

Activity (green) Blinks Reading or

Fault (amber) On Problem exists

Caring for Your System

Before doing any cleaning of your system, make sure you turn off the system and disconnect any external devices. When using a moistened cloth for cleaning, do not allow any excess fluid to leak into the system, keyboard, or monitor. Wait until the system is completely dry before turning it on.

Cleaning Your System Unit

writing to disk

Clean the outside of your system periodically with a soft cloth lightly moistened with a mild detergent solution. Do not use solvents or abrasive cleaners.

Cleaning Your Mouse

If your mouse does not move smoothly or if the pointer jumps across the screen when you are using the mouse, the ball inside the mouse may need cleaning. To clean the ball, do the following:

1. Turn the mouse over and remove the plate on the bottom.

2. Remove the rubber ball.

3. Clean the ball and rollers with a cotton swab that has been lightly dampened with a mild detergent.

4. Replace the ball and plate.

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Cleaning Your Keyboard

From time to time, your keyboard keys may get dirty with use. Clean them with a clean cloth that has been lightly dampened with a mild detergent solution.

Moving Your System

Perform the following steps before moving or shipping the system:

1. Back up all files stored on the hard disk drive.

2. Turn off the system, the external peripherals, and the monitor or terminal.

3. Disconnect the power cord for each power supply from the wall outlet and from the back of the system unit.

4. Disconnect the monitor or terminal, keyboard, mouse, and any other cables from the back of the system unit.

5. Package the system as described in the next section, "Packing Your System."

Packing Your System

If you are moving the system a short distance (from one room to another in the same building), you do not need to pack it. If you are shipping the system or moving it by vehicle, pack it to avoid damage.

Pack the system in the original packing material and containers. If you did not save the boxes and packing material, use a sturdy carton and padding to avoid damage.

Installing Your System at a New Location

After moving the system to a new location, follow the installation instructions that came with your system, and the information in Chapter 2, to unpack and install it. Ensure that the new location conforms to the recommendations provided in "Selecting a System Location" in Chapter 2, "Hardware Installation."

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5 Installing and Removing Components

Introduction

This chapter explains how to prepare for and perform installation and removal of your system's components. You need to perform these procedures in order to upgrade your system or replace defective components. Topics covered in this chapter are listed below.

Caution: Be sure to follow the appropriate antistatic precautions whenever handling internal components.

Components listed in "Removing/Replacing Other Options" should be handled by qualified service personnel only.

Preparing to Install or Remove Components Top and Side Panels Memory Modules EISA, ISA, and PCI Option Cards Storage Devices Power Supply CPU Card Removing/Replacing Other Options

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Preparing to Install or Remove Components

To prepare your system for installation and removal of components, you will need to assemble the required equipment, familiarize yourself with antistatic precautions, and remove the top and side panels of the system unit.

Required Equipment

You need the following equipment to perform the installation and removal procedures described in the following sections.

Flat-head screwdriver Phillips screwdriver Antistatic wrist strap Replacement option board kit or device kit, if necessary

Antistatic Precautions

When handling internal system components, use an antistatic wrist strap to avoid damaging the components.

Caution: Do not disconnect the system unit power cord or unplug the power cord from the power supply socket. The power cord grounds the system unit, preventing damage to the internal components.

Figure 5-1 shows how to attach the antistatic wrist strap to your wrist and to the system unit.

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Figure 5-1 Attaching the Antistatic Wrist Strap

Top Cover and Side Panels

Depending on the components involved, you may not need to remove all panels from the system unit. The top cover and left side panel must be removed to install or remove any internal component; the right side panel, to install or remove a power supply or second SCSI controller that will connect to internal drives.

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Removing the Top Cover and Side Panels

To remove the top cover and side panels, refer to Figure 5-2 and follow these steps:

1. Shut down the operating system following the instructions listed in the operating system documentation.

2. Set the On/Off switches on all external options connected to the system to the off position.

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Caution: Make sure the system unit On/Off switch is in the "off" position before removing the system cover and panels.

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3. Set the On/Off switch on the system unit to the off position. An interlocking sensor switch inside the system unit (see Figure 9-4) will automatically turn off the system if you remove the top cover and have not turned off the system.

4. Turn the front door lock to the right to unlock the system unit.

5. Pull down the top cover release latch on the front of the system until it catches in the down position.

6. Grasp the finger groove at the rear of the top cover and pull the top cover straight back about two inches, and lift up on the cover.

7. Pull the top of the side panel back, then up and away from the unit and pull up on the panel to remove it. (Repeat this step for the other panel.)

Figure 5-2 Removing the Top Cover and Side Panels

Top Cover

Release Latch

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Replacing the Top Cover and Side Panels

Follow these steps and refer to Figure 5-3 to replace the top cover and side panels of the system unit:

1. Align the guides on the top and bottom inside of the side panel with the lip of the system unit frame.

2. Tilt the side panel top towards the unit and lift the flange at the top of the panel over the system unit frame.

3. Slide the panel forward into position. (Repeat steps 1 to 3 for the other panel.)

4. Align the top cover with the top of the side panels and slide the cover gently onto the unit from the rear. Hold down the top cover release latch until the top cover is in place, and then release it to secure the cover and panels.

5. Lock the top cover and side panels using the system unit key.

6. Set the On/Off switches on all external options connected to the system to the "on" position.

7. Set the On/Off switch on the system unit to the "on" position.

Figure 5-3 Replacing the Top Cover and Side Panels

Top Cover

Release Latch

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Top Side

Panel Guide Bottom Side

Panel Guide

Top Cover

Right Side Panel

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Memory Modules

The system unit supports 20 single in-line memory module (SIMM) connectors on the system board. The SIMM connectors are grouped in four memory banks consisting of five memory modules, including one for ECC (Error Correction Code). Figure 5-4 shows the four memory banks and their memory module connectors.

Keep in mind the following rules when installing memory modules:

A memory option consists of five memory modules. Bank 0 must contain a memory option (five modules: 0,1,2,3 plus one ECC

module) All memory modules within a bank must be of the same capacity.

The system unit supports five sizes of memory options: 16, 32, 64, 128, and 256 megabytes. Using combinations of these five memory options, the system supports between 16 megabytes to one gigabyte of memory.

Figure 5-4 Memory Banks and Connectors

Bank 3

Bank 2

Bank 1

Bank 0

ECC Banks

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ECC SIMM for Bank 2 ECC SIMM for Bank 0

SIMM 1 SIMM 0 SIMM 1 SIMM 0 SIMM 1 SIMM 0 SIMM 1 SIMM 0

SIMM 3 SIMM 2 SIMM 3 SIMM 2 SIMM 3 SIMM 2 SIMM 3

SIMM 2 ECC SIMM for Bank 3 ECC SIMM for Bank 1

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Removing Memory Modules

Caution: To avoid electrostatic damage to components, use an antistatic wrist strap while handling these components (see the section, "Antistatic Precautions").

You may need to remove memory modules to either remove or install another memory module. Note the position of any memory modules that you remove.

Figure 5-5 shows the removal procedure for a memory module. To remove a memory module:

1. Remove the appropriate memory modules by pressing the metal clips (1) on both sides of the memory module connector to the side.

2. Tilt the memory module and lift it (2) out of its connector.

Note: Memory modules can only be removed and installed in successive order. For example, to remove a module at bank 0, you must first remove modules 0 and 1 for banks 3, 2, and 1.

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Figure 5-5 Removing a Memory Module

Installing Memory Modules

You need to install a new memory module to replace a faulty module or when upgrading a memory bank. You may need to remove memory modules in order to access the memory slots for any new modules (see the earlier section, "Removing Memory Modules"). To install a memory module, refer to Figure 5-6 and follow these steps:

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1. Tilt the connecting end of the module and press gently on the module so it slips over the two posts located at each end of the slot (see Figure 5-5).

2. Reinstall any memory modules you may have removed for access purposes.

3. Replace the system covers following the procedures listed in "Replacing the System Unit Covers."

4. Test the memory configuration using the following commands:

>>> show memory >>> memory

For more information, see the section, "Configuring Memory" in Chapter 6, "Configuring."

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Figure 5-6 Installing a Memory Module

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PCI, EISA, and ISA, Option Cards

For a description of available system options, see the section, "Upgrade Options," in Chapter 7, "Upgrading."

Installing and removing PCI, EISA, and ISA, option cards includes these tasks:

Installing an Option Card Removing an Option Card Testing an Option Card Installation Configuring an Option Card

Figure 5-7 shows the option card slots on the system board.

Figure 5-7 PCI, EISA, and ISA Slots on the System Board

EISA/ISA Option Slots

PCI Primary Slots

PCI

Secondary Slots

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11 12 13

1 2 3 4

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Installing an Option Card

To install a PCI, EISA, or ISA option card on the system board, refer to Figures 5-8 and 5-9, and follow the steps below.

Note: If you want to install a high-performance graphics option card, you must disable the SVGA jumper (J27) on the system board. Figure 9-6 in Chapter 9, "Quick Reference" shows the jumper location.

If you are running the Digital UNIX or OpenVMS Alpha operating system, run the EISA Configuration Utility (ECU) and disable the on-board VGA using the "View or Edit Details" ECU option. See "Configuring EISA Options" in Chapter 4, "Basic Operations."

1. Select a vacant option card slot on the system board. The top two slots are reserved for EISA or ISA options; the bottom seven are for PCI options. Figure 5-8 shows examples of the three kinds of option cards.

Caution: Static electricity can damage electronic components. Use an antistatic wrist strap while handling these components. (See "Antistatic Precautions.")

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Figure 5-8 PCI, EISA, and ISA Option Cards

ISA

EISA

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PCI

2. Remove the screw securing the slot cover to the chassis.

3. Remove the slot cover from the system unit and store it for future use.

4. Carefully install the option card into the appropriate connectors on the system board and press it firmly into place.

5. Secure the option card to the chassis using the screw you removed.

6. If you have finished removing or installing internal options, reassemble the system following the procedure described in "Replacing the Top Cover and Side Panels" earlier in this chapter.

7. Test the option card installation (see the section, "Testing an Option Card Installation" later in this chapter).

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Figure 5-9 Installing or Removing an Option Card

Slot Cover Screw

Option Card

Removing an Option Card

To remove an EISA, ISA, or PCI option card from the system unit, refer to Figure 59 and follow the steps below.

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Caution: Static electricity can damage electronic components. Use an antistatic wrist strap while handling these components.

1. Disconnect any cables connected to the external or internal ports on the option card you want to remove.

2. Remove the slot cover screw securing the option card to the chassis.

3. Carefully disconnect the option card (1) from the slot connectors on the system board and remove it from the system.

4. If you intend leaving the option slot vacant, install a slot cover and secure it to the chassis using the screw that you removed.

5. If you have finished removing or installing internal options, reassemble the system following the procedure described in "Replacing the Top Cover and Side Panels," earlier in this chapter.

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Testing an Option Card Installation

To test an option card installation, follow the steps in Table 5-1 and refer to Example 5-1.

Caution: Reassemble the system following the procedures listed in "Replacing the Top Cover and Side Panels."

Table 5-1 Testing with the show config Display

Step Action Result

1 Enter the

command to display the system configuration.

2 Examine the PCI Bus or

EISA bus information in the display to make sure that the new option is listed.

3 Determine the device name

of the new option.

4 Run a self-test on the option

by entering the command followed by its device name.

show config

test

The system responds with a display similar to that shown in Example 5-1.

If the option is not listed, see "Troubleshooting."

You must know the device name to run diagnostic tests on the option. Enter the to see the device name.

If the self-test passes, the system displays the word OK (6) before displaying the console prompt (>>>).

If the system displays a failure message, see "Troubleshooting."

show device

command

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Example 5-1 The show config Command Display

>>> show config Firmware SRM Console: X4.4-5365 ARC Console: 4.43p PALcode: VMS PALcode X5.48-115, OSF PALcode X1.35-84 Serial ROM: X2.1

Processor DECchip (tm) 21064A-6 266

MEMORY 32 Meg of System Memory Bank 0 = 32 Mbytes (8 MB Per Simm) Starting at 0x00000000

PCI Bus Bus 00 Slot 07: Intel 8275EB PCI to Eisa Bridge

Bus 00 Slot 08: Digital PCI to PCI Bridge Chip

Bus 02 Slot 00: ISP1020 Scsi Controller pka0.7.0.2000.0 Scsi Bus ID 7 dka0.0.0.2000.0 RZ29B dka400.4.0.2000.0 RRD45

Bus 02 Slot 04: DECchip 21040 Network Controller ewa0.0.0.2004.0 08-00-2B-E5-6A-41

Bus 00 Slot 11: DECchip 21040 Network Controller ewb0.0.0.11.0 08-00-2B-E1-03-19

EISA Bus Modules (installed)

>>>

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Configuring an Option Card

Depending on the type of option card you install, you may or may not need to configure it. When installing EISA and ISA option cards, refer to the system startup display screen to see if configuration of the card is required. After you turn on the system, the system startup sequence examines the EISA option slots and reports whether you need to run the EISA Configuration Utility. See the section, "EISA and ISA Options" in Chapter 6, "Configuring" for more information. When installing PCI option cards, you do not normally need to perform any configuration procedures. The system configures PCI cards automatically. But because some PCI option modules require configuration utility diskettes, refer to the option documentation.

Network Interface Card

The system supports PCI or EISA network option cards. For information on installing network option cards in your system, refer to the section, "Installing an Option Card" earlier in this chapter. For information on cabling them to destinations outside the unit, refer to the documentation that accompanies the option.

Storage Devices

The system unit is designed to accommodate multiple SCSI devices, including a CDROM drive, a tape drive, and several StorageWorks device options. The diskette drive connects directly to the system board and is not a SCSI device.

Whenever you install a SCSI device, you must assign it a unique SCSI ID number. Otherwise, the system will not recognize the device. Depending on how many SCSI devices you are using or how you want them configured, you may need to alter the SCSI cabling to enable all of the devices (see Chapter 6, "Configuring").

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Identifying the Drive Bays

The system contains four storage drive bays, shown in Figure 5-10.

Figure 5-10 System Drive Bays

5 1/4-Inch CSI CDROM Drive Bay

3 1/2-Inch Diskette Drive Bay

3 1/2-Inch StorageWorks Drive Shelf

5 1/4-Inch SCSI Tape Drive Bay

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Installing a Tape Drive

To install or replace a tape drive, refer to Figure 5-11 and follow these steps:

1. If you have not done so already, remove the original drive that you want to replace. To remove the tape drive, reverse the order of steps 3 to 7 in this installation procedure.

2. If you are replacing a drive, set the SCSI ID jumpers on the replacement drive to the same ID as the original drive. If you are installing a drive, set the SCSI device ID to 5. The ID 5 is the default device ID for a tape drive. See the section, "Determining SCSI Storage Device IDs" in Chapter 6, "Configuring" for more information.

3. Remove the tape drive bracket from the bay by loosening the bracket retaining screw and pulling back on the bracket.

4. Slide the tape drive you want to install into the bracket and insert two screws on each side.

5. Slide the drive assembly into the back of the bay until its screw holes are aligned with the tape drive bracket holes.

6. Tighten the single retaining screw in the tape drive bracket.

7. Connect the power cable and the data cable to the back of the drive.

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Figure 5-11 Installing a Tape Drive

Tape Drive and Bracket

Bracket Screw

Data Cable

Power Cable

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Removing a Tape Drive

To remove a tape drive, reverse the order of steps 3 to 7 in the installation procedure.

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Installing a CDROM Drive

To install or replace a CDROM drive, refer to Figure 5-12 and follow these steps:

1. Before you can install the CDROM drive, you must first remove the tape drive and tape drive bracket. See "Removing a Tape Drive" earlier in this section.

2. If you have not done so already, remove the drive you want to replace.

3. Set the SCSI ID on the replacement drive to the same ID as the original drive. If you are installing a drive, set the SCSI drive ID to 4. The ID 4 is the default device ID for a CDROM drive. See the section "Determining SCSI Storage Device IDs" in Chapter 6, "Configuring" for more information.

4. Slide the drive into the front of the bay until its screw holes are aligned with the drive bracket holes.

5. Insert two screws into each side of the CDROM drive.

6. Connect the power cable and the data cable to the back of the drive.

7. If necessary, reinstall the tape drive. See "Installing a Tape Drive" earlier in this section.

8. Screw in the holding clip that secures the drives from on top.

Removing a CDROM Drive

Reverse the order of steps 4 to 8 in the installation procedure to remove the CDROM drive.

Installing a StorageWorks Disk Drive

If your StorageWorks disk drives are plugged into a RAID controller, you can hot swap drives, that is, you can install or replace drives without first shutting down the

operating system or turning off the system hardware. For more information, see the

StorageWorks RAID Array 200 Subsystem Family Installation and Configuration Guide (EK-SWRA2-IG).

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