DCS DD224, DD124 User Manual

DRAWER STYLE DISHWASHER

USE & CARE GUIDE

MODELS:

DD224 Series Models
DD124 Series Models

INSTALLATION CHECKLIST

Your installer MUST have completed and checked the following:

The DishDrawer® is square and level.

The DishDrawer® is fastened securely to the cabinetry.

Ensure moisture protection tape has been applied and the cabinet is sealed according

to the DishDrawer® Installation Instructions.

The DishDrawer® opens and closes freely. The DishDrawer

completely with no resistance from cabinetry.

For the integrated models, check the 5/16” air gap has been achieved in the correct

place.

The power supply is connected and switched on.

The inlet water hose is connected and turned on. There should be no leaks.

The drain hose(s) are connected and there are no leaks. There must be no kinks, or

obstructions in the drain hose(s).

The spray arm is in the center and can freely rotate.

The rinse program has been run.

The water level will be below the stainless steel filter plate at the end of the wash

program. It is normal to find some water in the drain filter area.

®

must be free to close

Set the water softener to the correct water hardness for your area (DD224-H, DD124-H

models only).

Important!

The installer is responsible for the DishDrawer® installation. Incorrect installation is
not covered by warranty.

IMPORTANT SAFETY INFORMATION

SAVE THESE INSTRUCTIONS

WARNING!

For your safety, follow basic precautions when using your DishDrawer®, including
the following:

Please read all instructions before operating the DishDrawer

The information in this manual must be followed to minimize the risk of fire or

explosion or to prevent property damage, personal injury or loss of life.

Use the DishDrawer® only for its intended function as described in this Use & Care.

Use only detergents or rinse agent recommended for use in a domestic Dishwasher

and keep them out of reach of children. Check that the detergent dispenser is empty
after the completion of each wash program.

When loading items to be washed locate sharp items so that they are not likely to

damage the lid seal and load sharp knives with the handles up to reduce the risk of
cut type injuries.

Do not touch the heater plate during or immediately after use.

Do not operate your DishDrawer® unless all the enclosure panels are properly in place.

Do not tamper with the controls.

Do not abuse, sit on, stand in or on the drawer or dish rack of the DishDrawer®.

The cup racks are designed to support cups, glasses and kitchen utensils. When the

cup racks are in the DishDrawer® do not lean on or use the cup racks to support your
body weight.

To reduce the risk of injury, do not allow children to play in or on the DishDrawer®.

Under certain conditions hydrogen gas may be produced in a hot water heater system

that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period, before using the dishwasher,
turn on all hot water taps and let the water flow from each for several minutes. This
will release any accumulated hydrogen gas. As gas is flammable, do not smoke or use
an open flame during this time.

®

.

Remove the door to the washing compartment when removing an old dishwasher

from service or discarding it.

Dishwasher detergents are alkaline. They can be dangerous if swallowed. Avoid

contact with skin and eyes, keep children and infirm person(s) away from the
dishwasher when the drawer is opened.

INSTALLATION

This DishDrawer® must be installed and located in accordance with the Installation

Instructions before it is used. If you did not receive Installation Instruction sheets with
your DishDrawer®, you can order them by calling your Authorized Service Agent.

Installation and service must be performed by a qualified technician.

If the power supply cord is damaged, it must be replaced by a dealer or Authorized

Service Center or a similar qualified trades person in order to avoid a hazard.

Ensure the DishDrawer® is secured to adjacent cabinetry using the brackets provided.

Failure to do so may result in an unstable product, which may cause damage or injury.

Do not operate this appliance if it is damaged, malfunctioning, partially disassembled

or has missing or broken parts, including a damaged power supply cord or plug.

Do not store or use petrol, or other flammable vapors and liquids in the vicinity of the

DishDrawer®.

Connect to a properly rated, protected and sized power supply circuit to avoid

electrical overload.

Make sure that the power supply cord is located so that it will not be stepped on,

tripped over or otherwise subject to damage or stress.

Do not install or store the DishDrawer® where it will be exposed to temperatures

below freezing or exposed to weather.

Do not use an extension cord or a portable electrical outlet device (e.g. multi socket

outlet box) to connect the DishDrawer® to the power supply.

MAINTENANCE

Do not repair or replace any part of the appliance or attempt any servicing unless

specifically recommended in this Use & Care. We recommend that you call an
Authorized Service Agent.

Keep the floor around your appliance clean and dry to reduce the possibility of

slipping.

Keep the area around/underneath your appliance free from the accumulation of

combustible materials, such as lint, paper, rags and chemicals.

When cleaning the underside of the filter plate, care must be taken on the sharp outer

edge to avoid the risk of cut type injuries.

OPERATIONAL

Important!

Under no circumstances should you open the drawer whilst the DishDrawer® is in
operation.

Always press the button to pause and wait until you hear the three additional

beeps before opening the drawer.

The DishDrawer® must be used with the motor assembly, filter plate, drain filter and

spray arm in place.

When disconnecting the appliance pull the plug rather than the power supply cord or

junction of cord to avoid damage.

Take care when loading the DishDrawer® not to load dishware items so it prevents

the lid from properly sealing with the drawer. Items should be placed so they do not
protrude above and/or forced into the drawer, otherwise a service call may result.

Household appliances are not intended to be played with by children. Children or

persons with a disability which limits their ability to use the appliance, should have a
responsible person instruct them in its use. The instructor should be satisfied that they
can then use the appliance without danger to themselves or their surroundings.

Close supervision is necessary if this appliance is used by or near children. Do not

allow children to play inside, on or with this appliance or any discarded appliance.

If a Dishwasher cleaner is used, we would strongly recommend a wash program

with detergent should be run immediately afterward, to prevent any damage to the
DishDrawer®.

The DishDrawer® is designed for washing normal household utensils. Items that

are contaminated by petrol, paint, steel or iron debris, corrosive, acidic or alkaline
chemicals are not to be washed in the DishDrawer®.

If the DishDrawer® is not being used for long periods of time, turn the electricity and

water supply to the DishDrawer® off.

Do not pour detergent or rinse agent into the salt reservoir. The detergent or rinse

agent will destroy the water softener.

Important!

This Use & Care should be retained with the appliance for future reference. Should
the appliance be sold or transferred to another owner, always ensure that the
Use & Care is left with the appliance in order that the new owner can become
familiar with the appliance and the relevant warnings.

DISHDRAWER® USE & CARE

DishDrawer® Single DD124 Series

CONTENTS

Installation checklist
Important safety information
Controls 2
Operation 4
Wash program chart 5
Caring for your dinnerware 6
Dishwasher standards test 7
Accessories 8
Loading 10
Detergent dispenser 12
Water softener 14
Rinse agent dispenser 16
Option adjustment 17
User maintenance instructions 19
Trouble shooting 22
Fault codes 25
Limited warranty 26

DishDrawer® Double DD224 Series

This Use & Care explains how to
operate and maintain your new
appliance properly and safely. Please
read the whole guide carefully before
starting to use your appliance.

Your product may differ slightly from
the diagrams in this book.

CONTROLS

If you have a double DishDrawer®, each
drawer has its own controls and can run

independently of the other.

POWER BUTTON

The button turns the DishDrawer® on or
off. Opening the drawer will automatically
turn the DishDrawer® on for 30 seconds. To
end a wash program in mid cycle, press the

button. Any water in the DishDrawer®

will be pumped out.

START/PAUSE BUTTON

The button starts a wash program. Press the button to pause or restart the
DishDrawer® during a wash program. When paused, wait for three beeps before
opening the drawer. Forcing the drawer open while in mid cycle may cause damage
or injury.

DELAY START

The button also sets the Delay Start feature which can delay the start of a wash
program from 1 to 12 hours. This feature also satisfies Shabbat requirements if the
Auto Power option is disabled (see Option Adjustment).

Control buttons

To activate Delay Start

1 Press and hold the button until the light above the button turns purple.

2 Continue holding the button down until the desired delay time has been reached.

The DishDrawer® will emit audible ‘beeps’ as you hold the button down, each
beep indicates another hour delay.

3 The DishDrawer® will start once the delay time has elapsed and the drawer is closed.

To cancel Delay Start

Press the button.

2

LOCK BUTTON OPTIONAL

The button activates/deactivates the Keylock or the Childlock functions.

Keylock

The Keylock feature disables all the buttons on the DishDrawer®.
To activate, press and hold the button until you hear one beep (3 seconds). The
light above the button is lit when Keylock is activated.

To cancel the Keylock feature, press and hold the

button disappears.

button until the light above the

Childlock

The Childlock feature locks the drawer and disables all the buttons.
To activate, press and hold the button until you hear two beeps (5 seconds). The
light above the button is lit when Childlock is activated.

To cancel the Childlock feature, press and hold the button until the light above
the button disappears.

WASH PROGRAM SELECTOR

Press the button to select a wash program. The DishDrawer® will remember the
last program used.

ECO BUTTON OPTIONAL

Press the button if you would like the wash program to use less energy and time.
The red ECO light will indicate the feature is on. If your dishes are heavily soiled or
you require enhanced dry performance, we do not recommend ECO programs.

POWER FAILURE

If the DishDrawer® is operating and a power failure occurs, it will stop. The
DishDrawer® may be unable to be opened during this time. When the power supply is
resumed, the DishDrawer® will restart in the same part of the wash program.

3

OPERATION

1 Load Dishes

Remove all food scraps and load the

dishes.

2 Add Detergent

3 Check Rinse Agent

4 Press the Button

5 Select a Wash Program

6 Check

Ensure there is nothing obstructing the

spray arm. The drain filter must be level
with the filter plate.

2

7 Start

Close the drawer and press the

button.

8 Finish

The DishDrawer®

indicate the end of the wash program.
At the end of the wash program the
drying fan will continue to run for a
set time or until the drawer is opened.
The fan assists with drying and uses
negligible amounts of energy. It is
normal for some water to remain in the
drain filter area after the wash program
is complete.

will beep six times to

1

6

3

5

4

4

7

WASH PROGRAM CHART

Standard Wash Program - when to use

Heavy

Heavily soiled
pots, pans and
dishes.

pre wash 1 pre wash 1 pre wash pre wash

pre wash 2 pre wash 2

main wash
150oF

post rinse 1 post rinse post rinse post rinse

post rinse 2

final rinse
163oF

drying phase drying phase drying phase

Eco Wash Program - when to use

Heavy

Heavily soiled
everyday dishes.

pre wash 1 pre wash pre wash

pre wash 2

main wash
150oF

post rinse 1 post rinse post rinse post rinse

post rinse 2

final rinse
150oF

drying phase drying phase drying phase

Normal

Dishes with
normal soils
for optimum
wash and dry
performance.

main wash
145oF

final rinse
140oF

Normal

Normal soiled
dishes for
optimum energy
use.

main wash
130oF

final rinse
130oF

Fast

Lightly soiled
dishes.

main wash
130oF

final rinse
120oF

Fast

Lightly soiled, non
greasy dishes.

main wash
115oF

final rinse
115oF

Delicate

Lightly soiled and
heat sensitive
crockery.

main wash
120oF

final rinse
130oF

Delicate

Lightly soiled, non
greasy and heat
sensitive crockery.

main wash
115oF

final rinse
120oF

Rinse

Prevents odors
and soils drying
on dishes.

note

Wash times can vary depending on the incoming water temperature, ambient
conditions, type of dish load and whether the drawer has been opened during the
wash.

5

CARING FOR YOUR DINNERWARE

The combination of high temperatures and dishwasher detergent may cause
damage to some items if they are washed in the DishDrawer®. Remember, if in any
doubt about any aspect concerning items washed in the DishDrawer®, follow the
instructions from the manufacturer of the items, or wash the item by hand.

Cutlery & Silverware

All cutlery and silverware should be
rinsed immediately after use to prevent
tarnishing caused by some foods. The
Rinse wash program is useful for this.
Silver items should not come into
contact with stainless steel, for example
other cutlery. Mixing these items can
cause staining. Remove silver cutlery
from the DishDrawer® and hand dry
it immediately after the program has
finished.

Aluminum

Aluminium can be dulled by dishwasher
detergent. The degree of change
depends on the quality of the product.

Other Metals

Iron and cast iron objects can rust and
stain other items. Copper, pewter and
brass tend to stain.

Woodware

Wooden items are generally sensitive
to heat and water. Regular use in the
dishwasher may cause deterioration
over time. If in doubt, wash by hand.

Glassware

Most everyday glassware is dishwasher
safe. Crystal, very fine and antique
glassware may etch i.e. become opaque.
You may prefer to wash these items by
hand.

Plastic

Some plastic may change shape or color
with hot water. Check manufacturer’s
instructions about washing plastic
items. Washable plastic items should be
weighed down so they do not flip over
and fill with water or fall through the
basket during the wash.

Decorated Items

Most modern china patterns are
Dishwasher safe. Antique items, those
with a pattern painted over the glaze,
gold rims or hand painted china may be
more sensitive to machine washing. If in
doubt wash these items by hand.

Glued Items

Certain adhesives are softened or
dissolved in machine washing. If in
doubt, wash glued items by hand.

VACATION TIME

If the DishDrawer® is not going to be used for some time, we recommend you
ensure the baskets are empty. Leave the inside of the DishDrawer® clean. Leave the
drawers ajar to allow air to circulate. Turn off both the power and water supply to the
DishDrawer®.

6

DISHWASHER STANDARDS TEST

The DishDrawer®s are tested to various standards for both wash and dry performance.
The following are loading pattern diagrams, detergent and rinse agent quantities
used for the DishDrawer®.

Detergent Quantities

Rinse Agent Setting

Water Softener Setting

(for DD224-H and DD124-H models only)

Recommended Loading Pattern

top drawer

5g (pre wash) per drawer
10g (main wash) per drawer

4

Adjust the water softener to match
the water hardness. Refer to the water
softener and option adjustment section.

bottom drawer

7

ACCESSORIES

The inserts and racks can be added or removed to suit your individual needs. If you
have the double DishDrawer® model, some of the accessories are interchangeable
between the two drawers. For example you can combine the two Mega Racks into
one drawer and wash all cups and glasses, leaving the other drawer for plates and
larger items.

a. Basket

The basket holds some of the
accessories in place and keeps dishes
away from the spray arm.

b. Drain Filter Access Panel

The drain filter access panel is designed
to snap onto the basket over the
drain filter. This prevents objects from
touching the base of the DishDrawer®
and stopping the rotation of the spray
arm, while still giving access to the
drain filter.

c. Mega Rack

The Mega rack is designed to hold
glasses, cups and small plates.

c

d

a

b

d. Plate Insert

The plate insert supports plates and
bowls.

HOW TO INSTALL THE MEGA
RACK

To install the Mega rack, place the
outer legs of the rack on top of the
basket, and clip the Mega rack to
the side of the basket. When the
Mega rack is correctly installed it
should not feel loose in the basket.

8

CUP RACKS

Cups, glasses and kitchen utensils can be placed on
the left and right hand side of the cup racks.

For best performance ensure there are no large

items below, blocking the wash water from
reaching the cup racks.

Wine glasses can be supported on the cup racks if

used in conjunction with the Mega Rack.

There are stops on the cup rack to prevent cups

from touching the DishDrawer® wall. This will
maximize the dry and wash performance.

CUTLERY BASKET

Cutlery, small kitchen utensils and some plastic lids
are best placed into the cutlery basket.

For best wash performance, we recommend loading

cutlery with handles pointing down and sharp
utensils with their handles facing up, to reduce the
risk of injury.

Mix spoons, knives and forks within each section,

to stop cutlery nesting together and to ensure the
water circulates freely.

Keep stainless steel from touching silver cutlery to

avoid staining.

Use the oval slots (spoon rack) for spoons and

teaspoons.

Small items, like plastic lids, can be placed under

the spoon rack, this will prevent them from being
displaced by wash water and falling to the bottom,
where they may stop the spray arm rotation.

9

LOADING

Wash water for the DishDrawer® comes from the spray arm which is situated inside
the base of the drawer. The spray arm rotates, providing wash water to all areas of
the wash compartment so care needs to be taken when loading dishes to ensure
there is enough space and room for the water to reach all areas, particularly the cup
racks. If there are any items blocking the spray arm path or the wash water, then the
performance will be ineffective.

Standard load Heavy load

How to load your DishDrawer®

Note
The basket and its inserts are not designed to be lifted out of the DishDrawer® while
loaded with dishes.

10

HOW NOT TO LOAD YOUR DISHDRAWER®

figure 1 - overcrowding:

Overcrowded and wash water will not

reach some of the dinnerware.

Cups, glasses and bowls must have

their openings facing downwards.

figure 2 - nesting:

The plates are nesting together and

wash water may not get through.

Ensure cutlery are not nesting or stuck

together. They need to be evenly spread
out.

figure 3 - item placement: figures 4 & 5 - item placement:

Ensure dishware items are not forced

into or protrude out of the drawer as
it may prevent the lid from properly
sealing which could result in a service
call.

Locate sharp items safely to prevent

injuring the user and damaging the lid
assembly.

Check the bottom of the cutlery

basket to ensure sharp or pointed
items have not come through as they
may stop spray arm rotation.

Ensure cutlery has not fallen through

the basket and stopped the spray arm
from rotating.

The large bowl is blocking wash water

reaching the cup racks.

Large utensils should be on cup racks so

they do not become dislodged and stop
the spray arm from rotating.

Sharp or pointed items must be placed

horizontally or with sharp edges/points
facing downward to avoid risk of injury.

11

DETERGENT DISPENSER

Important!

Only use powdered detergent recommended

for domestic automatic dishwashers in the
detergent dispenser.

Never sprinkle or pour detergent directly

onto any item in the DishDrawer®.

a,b

c

e

d

Tablets and liquid detergents are not suitable

to be used in the DishDrawer®.

Hand washing liquids, soap, laundry

detergents or disinfectants will damage the
DishDrawer®.

FILLING THE DETERGENT DISPENSER

1 Press the latch down and the door will open.

2 Pour in detergent. No detergent is needed

for the Rinse program.

3 After filling the compartment(s), close

the dispenser door until it clicks shut. The
detergent will automatically be released into
the DishDrawer® during the wash program.

closed detergent dispenser

a

open detergent dispenser

a Pre Wash Compartment,
10g capacity
b Main Wash Compartment,
30g capacity

c Detergent Dispenser Latch
d Rinse agent Indicator Light
e Rinse agent Plug

b

WARNING!

Dishwasher detergents are strongly alkaline and can be dangerous if swallowed.
Avoid contact with skin and eyes.
Keep children and infirm persons away from the DishDrawer® when the drawer is
open.
Check that the detergent receptacle is empty after completion of the wash cycle.
Failure to do so could result in poisoning.

12

DETERGENT QUANTITIES

The detergent quantities recommended below are for individual drawers.

Water type Wash program Detergent quantities

prewash
(teaspoons)

Hard (>150ppm or >9gpg) All* 2 6

Medium (100-150ppm or 6-9gpg) All* 2 4

Soft (<100ppm or <6gpg) Heavy

Normal

1

1
Delicate
Fast

*No detergent is required in the pre wash compartment for the fast wash program.

main wash
(teaspoons)

3
2
1
1

Soft water situations

If you live in an area of naturally
soft water or your household water
is softened, avoid using too much
detergent in your DishDrawer®. An
excess amount of detergent is very
aggressive on glassware and may cause
irreversible etching.

Etching is a chemical deterioration
that occurs on the surface of
glassware when it is subjected to high
temperatures, too much detergent
and/or soft water situations. Etching
is caused by a combination of very hot
water, which causes the detergent to
become very aggressive, but because
the water is soft, there are no water
hardness mineral ions for the detergent
to bind to, so it extracts mineral ions
directly from the glass.

Etching looks like rainbow colored
film, as the glass is subjected to further
washing the surface will eventually
appear opaque. This type of etching is
irreversible.

the dishwasher is not overloaded, so
water can reach all the dishes during

the wash.

Hard water situations

If you live in a hard water situation,
we recommend the installation
of a household water softener to
improve the water quality, detergent
effectiveness and prevent the build up
of calcium deposits on dishes and in
the DishDrawer®.

Certain brands of dishwasher
detergent contain varying quantities of
phosphates, which help soften water.
We suggest you use a detergent with
high phosphate content to improve the
wash. The detergent compartments
need to be completely FULL and rinse
agent is used with its setting fixed at 5.

We recommend the use of a dishwasher
cleaner/descaler whenever you notice
a build up of calcium deposits in your
DishDrawer®.

To prevent further etching from
occurring on glassware use less
detergent (follow the recommended
detergent quantities in the Use & Care
for soft water situations), and ensure

After you have used the dishwasher
cleaner/descaler you must run another
wash program with detergent to
prevent damage to the DishDrawer®.

13

WATER SOFTENER DD224H, DD124H MODELS ONLY

SETTING UP THE WATER SOFTENER

Using hard water (above 100ppm) for dishwashing can be detrimental to the
performance of your DishDrawer®. Glasses will become opaque and dishes will
become spotted or covered in a white film.

DETERMINE THE WATER HARDNESS IN YOUR LOCAL AREA

Your local water company will be able to provide you with information. Identify the
setting you require for your DishDrawer® from the water hardness table below. For
example, if your water hardness is 500ppm, then the water softener setting on your
DishDrawer® should be four. Refer to Option Adjustments section to adjust the water
softener so that the setting corresponds to your water hardness.

DishDrawer® setting Grains Per Gallon (gpg) Parts Per Million (ppm)

0 0 - 6 0 - 100
1 6 - 14 100 - 250
2 14 - 20 250 - 350
3 20 - 26 350 - 450
4 26 - 32 450 - 550
5 32 - 36 550 - 625

Note

If your water hardness is above 625ppm, we highly recommend you completely fill the

detergent compartment for all programs except Rinse and the rinse agent setting be
at 5. If your water hardness is above 625ppm, the performance of your DishDrawer®
will decline.

You may hear some unusual noises when the water softener is in operation, this is

normal.

HOW TO FILL THE SALT RESERVOIR

1 Open the DishDrawer®.

2 Unscrew the salt reservoir plug by turning

counter-clockwise.

3 Place the salt into the salt container and pour

the contents into the salt reservoir. The salt
reservoir can hold just over one pound of
salt.

14

4 Fit the cap tightly back into its original position.

5 If you do not wash your dishes immediately after filling the salt reservoir, run a rinse

program to remove any salt water or spilt granules.

Note

When filling the salt dispenser, you may notice water being displaced from the water
softener overflow.

Important!

The water softener must always be filled with granular salt made especially for
dishwasher water softening systems e.g. Somat salt. Do not use cooking salt
like table, rock, pellets or salt for domestic water softeners as they may contain

impurities that will impair or diminish the life of the water softener.

a

The salt reservoir

Water softening can only take place
when there is salt in the reservoir. The
salt reservoir must be filled prior to using
the DishDrawer® and whenever the salt
reservoir indicator light is red.

b

Salt indicator light

If the salt indicator light is red, the salt reservoir

is empty.

If the salt indicator light is black, there is

enough salt in the reservoir for the wash
program that has been selected.

Important!

Do not pour detergent or rinse agent into
the salt reservoir. Detergent and rinse
agent will destroy the water softener.

Salt reservoir

a Salt Indicator Light
b Salt Reservoir Cap

Salt Only

NO Detergent

NO Rinse Agent

15

RINSE AGENT DISPENSER

We highly recommend the regular use of liquid rinse agent to give the best drying
results. Rinse agent gives a streak free, sparkling clean look to glass and chinaware, in
addition it prevents metal from tarnishing. The rinse agent dispenser is on the inside
of the drawer, located underneath the detergent dispenser. The dispenser holds
approximately 50ml of rinse agent.

FILLING THE RINSE AGENT
DISPENSER

1 Turn the plug counter-clockwise and

remove.

2 Pour the rinse agent into the circular

opening.

3 Take care not to spill rinse agent into

the DishDrawer®. Any spillages must be
wiped up to prevent excess foaming. Failure to wipe rinse agent spillages may result
in a service call which will not be covered by warranty.

4 Fit the plug back into the original position.

How much rinse agent to use

The regulator may need adjusting to suit your water conditions. The lowest setting is
‘1’ and the highest is ‘5’. Refer to Option Adjustments section to adjust the rinse agent
setting. If there is excessive foam at the end of the wash, reduce the setting. If dishes
are wet or streaky after drying, increase the setting.

Rinse agent indicator light

If the rinse agent indicator light is red, refill the dispenser. If the rinse agent indicator
light is dimly lit or not lit at all, there is enough rinse agent for the wash.

Note

Lighter colored rinse agents will not dim the indicator light as effectively as darker

colored rinse agents.

When the rinse agent is being dispensed, you may notice some unusual noises during

the wash, this is normal.

16

OPTION ADJUSTMENTS

The following options can be adjusted to suit your preferences.

Rinse Agent setting

Reduce the Rinse agent setting if there is excess foam after a wash program.
Increase the Rinse agent setting if dishes are wet or streaky after a wash program.

Water Softener setting for models DD224-H and DD124-H only

Refer to the Water Softener section.

Auto Power setting

By default, DishDrawer® will automatically turn on whenever the drawer is opened.
Washing will not start until the drawer is closed and the button has been pressed.
If you do not want the DishDrawer® to turn on automatically, this feature can be
turned off.

End of Wash Program Beeps

By default, DishDrawer® will beep six times at the end of a wash program. This feature
can be turned off.

Closed Drawer option

The Closed Drawer option will lock the DishDrawer® when the drawer is closed. When
you wish to open the drawer, press the button. When the drawer is fully closed
again, the lid will automatically come down after 30 seconds and lock.

If the Lock feature is used in conjunction with the Closed Drawer Option, pressing the

button will not unlock the drawer. The Lock feature must be turned off to enable

DishDrawer® to be opened.

Dry Enhancement Mode option

When the Dry Enhancement Mode is on, the lid will be held down for four hours at
the end of a wash cycle. The fan will continue to run while the lid is held down to
enhance drying performance. Should you wish to open or stop DishDrawer® during
the four hours, press the or button to return to normal operating mode.

17

2

Dry

Enhancement

Mode option

Closed Drawer

option

End of Wash

Program

Beeps option

On

On

On

On

Off

Off

Off

Off

Auto Power

Water Softener

Rinse Agent

HOW TO MAKE OPTION ADJUSTMENTS

18

Follow the

option

1

setting

setting

Enter Option Adjstment Mode

steps below

First

1 Press the button to turn power on.

Press the button to turn the selected option on or off.

Water Softener

setting set to

four

red / off blue / off purple / on blue / on red / on purple / on

2 Press and hold the and buttons for 5 seconds until one long beep sounds.

The current setting is shown on the

wash program selector in red lights.

If four red lights are lit, the option

selected setting is set to four.

Press the button to increase the

setting.

Press the button to save the change.

Rinse agent

setting set to

four

button

Press the

to scroll

through

options

Make an

adjustment

Save

Example

1 Non-water softener models - the water softener setting does not appear in the sequence of options.

2 The option sequence will start again from the Rinse Agent setting.

USER MAINTENANCE INSTRUCTIONS

CLEANING THE OUTER SURFACES

From time to time the wash program indicator panel and its surrounds need to be
cleaned to remove food particles, hard water scale and any spillages. We recommend
wiping these areas with a clean damp cloth.

Important!

We do not recommend the use of the following cleaning aids on your DishDrawer®
as they may damage the surfaces:

Plastic or stainless steel scouring pads

Abrasive, solvent, household cleaners

Acid or alkaline cleaners

Hand washing liquids or soap

Laundry detergents or disinfectants

FOR PREFINISHED MODELS

Depending on the type of exterior finish on your DishDrawer®, we recommend the
following:

Stainless Steel

This surface requires only a mild dishwashing detergent and warm water. Take care

not to wet the control panel.

Dry with a clean lint-free cloth

DO NOT use proprietary “Stainless Steel” type cleaners or polishes as these may

damage the protective coating.

Important!

Never use abrasive cleaners or harsh solvents as these will damage the stainless
steel surface.

19

CLEANING THE DRAIN FILTER, SPRAY ARM AND FILTER PLATE

We recommend that the drain filter is cleaned

a

whenever there is evidence of food particles.
The spray arm and filter plate may need

b

cleaning about once a month in normal use or
more often should the need arise.

If a dishwasher cleaner/descaler is used, you

c

must run a wash program with detergent

Internal Parts of the DishDrawer®

a Spray Arm
b Filter Plate
c Drain Filter

immediately afterward to prevent any damage
to your DishDrawer®.

Important !

The DishDrawer® must be used with the filter
plate, drain filter and spray arm correctly in
place.

Cleaning the Drain Filter

1 Lift up the drain filter access panel on the

basket (if fitted).

2 Lift and remove the drain filter out.

20

3 Empty, rinse under clean running water and

replace back into the allocated space.

4 Ensure the drain filter is flush with the filter

plate.

Cleaning the Spray Arm & Filter plate

Ensure the DishDrawer® is cool before you
start cleaning and follow the instructions for
removing the drain filter and spray arm.

1 Remove the basket carefully. Lift from the

back end first to prevent knocking the
detergent and rinse agent dispenser.

2 Lift the spray arm and shake any foreign

material out.

Rinse the spray arm under clean running

water and wipe with a damp cloth.

3 In the center of the filter plate there are two

rings. Hold the center ring still and turn the
outer ring anti-clockwise, about a 1/8 turn.
This will release the filter plate.

4 Lift the filter plate out.

When cleaning the underside of the filter

plate, take care handling the sharp outer
edge to avoid the risk of cuts.

Remove any foreign material, wash in hot

soapy water and rinse thoroughly in clean
water. The heater plate can be wiped with a
damp cloth.

5 Replace the filter plate so it lies flat in the

base of the drawer ensuring the filter plate is
fully locked into position with the center ring.

6 To lock the filter plate into position, ensure

the lines align with each other (refer to the
diagram for the correct position). The filter
plate must not be able to move about freely.

a

b

c

d

Correct Locking Position of
Filter Plate with Motor Assembly
(under Spray Arm)

a Outer Ring
b Impeller
c Correct Alignment marks
d Center Ring

7 Replace the spray arm back onto the impeller.

8 Replace the basket, lowering the front edge

of the basket into position first.

Note

Where there is broken crockery or glass in the drawer, it must be carefully removed to
prevent damage to the DishDrawer®.

21

TROUBLE SHOOTING

PROBLEM POSSIBLE CAUSE WHAT TO DO

Continuous
beeping

Intermittent
beeping

DishDrawer®
will not start

Excess
water in the
DishDrawer®

Water marks on
the dishes

Dishes did not
dry

A fault has occured. Refer to the Fault codes section.

DishDrawer® is in pause
mode.

Power supply is not
connected.

The drawer is not
properly closed.

Lock feature is on.

button not pressed. Press the button.

Drain hose(s) bent or
kinked.

Blocked filters and/or
drain hose(s).

Insufficient rinse agent. Ensure there is enough rinse agent

Rinse agent setting too
low.

DishDrawer®
overloaded/incorrectly
loaded.

Insufficient or no salt
in the water softener
(DD224-H, DD124-H
models only)

Incorrect loading. Ensure the dishes are not nesting

Rinse agent depleted. Refill the rinse agent dispenser.

Rinse agent setting too
low.

Eco wash program used. Choose a standard wash program.

Close the DishDrawer® and press
the button.

Connect the power supply.

Ensure the drawer is firmly closed.

Turn the Lock off. Hold down the

button until the light above the

button disappears.

Straighten the drain hose(s).

Clean the filter plate/drain
filter. Unblock the drain
hose(s). Refer to the user
maintenance section.

in the dispenser.

Increase the rinse agent setting.

Refer to the section on loading.

Ensure there is enough salt in the
water softener and/or increase the
water softener setting.

together.

Increase the rinse agent setting.

22

PROBLEM POSSIBLE CAUSE WHAT TO DO

Unclean dishes

Wash program
unsuitable for the load.

Spray arm unable to
rotate.

DishDrawer®
overloaded/incorrectly
loaded.

Filter plate/drain filter is
incorrectly inserted.

Detergent put in the
wrong compartment.

Excessive food
not removed from
dinnerware prior to
cleaning.

Unsuitable detergent. Use recommended brands of

Not enough detergent. Refer to the detergent section

Spray arm holes are
blocked.

Filter plate/drain filter is
blocked.

Mega rack incorrectly
installed.

Insufficient salt in the
water softener
(DD224-H, DD124-H
models only).

Refer to the wash programs section
for a suitable wash program, or the
soils were too heavily baked on and
dishes may need soaking.

Ensure no items are obstructing the
spray arm path.

Refer to the section on loading.

Refer to the user maintenance
section.

Detergent must be placed in the
large compartment.

Scrape all food scraps off
dinnerware prior to loading.

dishwasher detergent.

or the detergent manufacturer’s
instructions.

Clean the spray arm.

Clean the filter plate and drain filter.

Refer to the accessories section for
correct installation.

Ensure there is enough salt in the
water softener and you may need to
increase the water softener setting
if the problem persists.

23

PROBLEM POSSIBLE CAUSE WHAT TO DO

DishDrawer®
interior is
stained

Foaming

No detergent
dispensed

Excessive
motor noise

Water leaking

DishDrawer®
will not open

Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.

Incorrect amount of
detergent.

Too much egg in the
wash load.

Rinse agent setting too
high.

Detergent was wet
when loaded.

The filter plate and/or
spray arm is incorrectly
placed.

No water in the motor
area.

Drain hose
disconnected from
waste pipe.

Supply inlet hose not
properly connected.

Other leaks. Turn water and power supplies

Childlock function is on
or the Closed Drawer
option is on, or both.

Pre-rinse dishes before placing
in the DishDrawer®. Alternatively,
using the Rinse program after
adding the dishes may minimize
staining.

Refer to the detergent section
or consult the detergent
manufacturer’s instructions.

Increase the amount of detergent.

Decrease the rinse agent setting.

Clean the dispenser and ensure
the dispenser is dry when adding
detergent.

Refer to the user maintenance
section for details on correct
placement.

This usually occurs on the first use
or when the DishDrawer® has not
been used for long periods of time.
Run the DishDrawer® through a
wash program.

Reconnect the drain hose to the
waste pipe.

Ensure the inlet hose is connected
securely.

to the DishDrawer® off. Call your
dealer or Authorized Service Agent.

Turn the Lock function off. Hold
down the button until the light
above the button disappears and/or
press the button to open the
DishDrawer®.

24

FAULT CODES

HOW TO RECOGNIZE A FAULT CODE

When a fault has occurred, the DishDrawer® will continuously beep every second.
Each fault code is shown in the following chart.

HOW TO ATTEND TO A FAULT CODE

1 Press the button to remove the fault code.

2 If the fault code and continuous beeps cannot be removed by pressing the button,

turn the power off at the power supply.

3 We recommend you check the following chart and correct the fault where possible.

4 After attending to the fault, turn the DishDrawer® on at the power supply.

5 If the fault code and continuous beeps remain, turn the water and power supply off to

the DishDrawer®.

6 When calling your Authorized Service Center advise them of the fault code that has

appeared on the DishDrawer®. This information will help the Authorized Service
Center respond to your request.

FAULT CODES POSSIBLE CAUSES WHAT TO DO

F1

Flood switch has been
activated.

Turn the water and power supply to the
DishDrawer® off and call your Authorized
Service Center.

F2

F3

F4

F9

U1

Motor problem. Call your Authorized Service Center.

Temperature sensor failed. 1 Ensure water coming in through the

inlet hose is not hotter than 65oC. You
may need to install a tempering valve
on your water supply.

2 Call your Authorized Service Center.

Faulty temperature sensor
or element

Electronics malfunction. Call your Authorized Service Center.

Fill Fault 1 Turn the DishDrawer® water supply

Call your Authorized Service Center.

on.

2 Ensure the spray arm can rotate about

the center, and if the DishDrawer®
is full of water, it will need to be
emptied manually.

3 Call your Authorized Service Center.

25

LIMITED WARRANTY

When you purchase any new Fisher & Paykel Appliances whiteware Product for
personal or consumer use you automatically receive a two year Limited Warranty
covering parts and labor for servicing within the 48 mainland United States, Hawaii,
Washington D.C and Canada. In Alaska the Limited Warranty is the same except that
you must pay to ship the Product to the service shop or the service technician’s travel
to your home. Products for use in Canada must be purchased through the Canadian
distribution channel to ensure regulatory compliance.

If the Product is installed in a motor vehicle, boat or similar mobile facility, you receive
the same two year Limited Warranty, but you must bring the vehicle, boat or mobile
facility containing the Product to the service shop at your expense or pay the service
technician’s travel to the location of the Product.

FISHER & PAYKEL APPLIANCES UNDERTAKES TO:

Repair without cost to the owner either for material or labor any part of the Product,
the serial number of which appears on the Product, which is found to be defective.
In Alaska, you must pay to ship the Product to the service shop or for the service
technician’s travel to your home. If the Product is installed in a motor vehicle, boat or
similar mobile facility, you must bring it to the service shop at your expense or pay for
the service technician’s travel to the location of the Product. If we are unable to repair
a defective part of the Product after a reasonable number of attempts, at our option
we may replace the part or the Product, or we may provide you a full refund of the
purchase price of the Product (not including installation or other charges).

This warranty extends to the original purchaser and any succeeding owner of the
Product for products purchased for ordinary single-family home use.

All service under this Limited Warranty shall be provided by Fisher & Paykel
Appliances or its Authorized Service Agent during normal business hours.

HOW LONG DOES THIS LIMITED WARRANTY LAST?

Our liability under this Limited Warranty expires TWO YEARS from the date of
purchase of the Product by the first consumer.

26

Our liability under any implied warranties, including the implied warranty of
merchantability (an unwritten warranty that the Product is fit for ordinary use) also
expires ONE YEAR (or such longer period as required by applicable law) from the date
of purchase of the Product by the first consumer. Some states do not allow limitations
on how long an implied warranty lasts, so this limit on implied warranties may not
apply to you.

THIS WARRANTY DOES NOT COVER:

A Service calls that are not related to any defect in the Product. The cost of a service call

will be charged if the problem is not found to be a defect of the Product. For example:

1. Correct faulty installation of the Product.

2. Instruct you how to use the Product.

3. Replace house fuses, reset circuit breakers, correct house wiring or plumbing, or
replace light bulbs.

4. Correct fault(s) caused by the user.

5. Change the set-up of the Product.

6. Unauthorized modifications of the Product.

7. Noise or vibration that is considered normal, for example, drain/fan sounds,
regeneration noises or user warning beeps.

8. Correcting damage caused by pests, for example, rats, cockroaches etc.

B Defects caused by factors other than:

1. Normal domestic use or

2. Use in accordance with the Product’s Use & Care.

C Defects to the Product caused by accident, neglect, misuse, fire, flood or Act of God.

D The cost of repairs carried out by non-authorized repairers or the cost of correcting

such unauthorized repairs.

E Travel Fees and associated charges incurred when the product is installed in a location

with limited or restricted access. (i.e. airplane flights, ferry charges, isolated geographic
areas).

F Normal recommended maintenance as set forth in the Product’s Use & Care.

If you have an installation problem contact your dealer or installer. You are responsible
for providing adequate electrical, exhausting and other connection facilities.
We are not responsible for consequential or incidental damages (the cost of repairing
or replacing other property damaged if the Product is defective or any of your
expenses caused if the Product is defective). Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.

27

HOW TO GET SERVICE

Please read your Use & Care. If you then have any questions about operating the
Product, need the name of your local Fisher & Paykel Appliances Authorized Service
Agent, or believe the Product is defective and wish service under this Limited
Warranty, please contact your dealer or call us at:

TOLL FREE USA/CANADA [phone]
or contact us through our web site: www.dcsappliances.com

You may be required to provide reasonable proof of the date of purchase of the
Product before the Product will be serviced under this Limited Warranty.

COMMERCIAL USE

If you are using the Product in a commercial setting (any use other than a single
family dwelling), we agree to repair or replace, without cost to you for parts only, any
defective parts, the serial number of which appears on the Product. Our liability for
these repairs expires ONE YEAR from the date of original purchase.

At our option we may replace the part or the Product, or we may provide you a
full refund of the purchase price of the Product (not including installation or other
charges). All service under this Limited Warranty shall be provided by Fisher & Paykel
Appliances or its Authorized Service Agent during normal business hours.

NO OTHER WARRANTIES

This Limited Warranty is the complete and exclusive agreement between you
and Fisher & Paykel Appliances regarding any defect in the Product. None of our
employees (or our Authorized Service Agents) are authorized to make any addition or
modification to this Limited Warranty.
Warrantor: Fisher & Paykel Appliances, Inc.

If you need further help concerning this Limited Warranty, please call us at the above
number, or write to:
Fisher & Paykel Appliances
Attention: Consumer Relations
5900 Skylab Road
Huntington Beach, CA 92647
Fax us at: [phone]
email: [e-mail]

This Limited Warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.

28

Copyright Reserved © Fisher & Paykel 2004.

The product specifications in this booklet apply to
the specific products and models described at the
date of issue. Under our policy of continuous product
improvement, these specifications may change at any
time. You should therefore check with your Dealer to
ensure this booklet correctly describes the product
currently available. DCS by Fisher & Paykel, DCS
Appliances and DishDrawer are registered trademarks
of Fisher & Paykel Appliances Ltd.

www.dcsappliances.com

US CA
DCS DishDrawer® Use & Care
Published: 11/2004
Part No. 528191A