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Warranty
All bikes must be registered within 14 days of purchase either online or by post using the form that is supplied with the cycle or on the Dawes website.
Failure to do this will result in the warranty being void.
For 3 years
All rigid alloy frames and forks
For 1 Year
All suspension frames, all paintwork and decals
All carbon fibre frames and forks, all original parts, suspension forks and rear suspension units unless these parts are covered in service by a UK
distributor.
Non-Dawes branded components
All non-branded Dawes components such as Rockshox, Shimano, Avid and SR Suntour are all covered by the original manufacturer’s warranty.
Whenever a fault occurs to a non-Dawes branded product you should contact the UK distributor for that brand to arrange a replacement or repair.
This warranty does not cover
Normal wear and tear proper assembly
Improper follow up maintenance
Installation of parts or accessories not originally intended for, or compatible with, the bicycle sold.
Damage or failure due to accident, misuse, excessive load, abuse or neglect.
Labour and transportation charges for the part replacement or changeover.
This warranty is applicable from the date of purchase for the original owner only, who must produce proof of purchase and register their cycle in order to
validate any claim. Claims must be submitted through your original retailer, unless the original retailer is no longer trading or no longer a Dawes dealer.
No bike is indestructible and no claims will be accepted for damage due to improper use, competition use, stunt riding, ramp jumping, leaping or similar
activities. Our bikes conform to the BS 6102/1: 1992 and BS EN 14766:2005 Mountain bicycles, BS EN 14764: City and trekking bicycles, BS EN
14781: Racing bicycles and EN 14765: Bicycles for young children (size 435mm-635mm, seat height to ground).
The company reserves the right to change or amend any specification without notice. All information and specifications within this brochure are correct
at time of printing. Please refer to our website for the latest information: www.dawescycles.com
Dawes Cycles, 35 Tameside Drive, Castle Bromwich, Birmingham, B35 7AG, Tel: 0121 748 8050 Fax 0121 748 8060
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