Troubleshooting Guide Page 15
TROUBLESHOOTING GUIDE
Before calling Technical Support (1-510-732-7814), carefully check the following
troubleshooting guide. You may be able to solve the problem yourself.
✦ Rainfall is not registering on the console or the console has a large error.
Try the following:
✦ Check the cable connections from the sensor to the console. Cable
connections account for a large portion of the potential problems.
Connections should be firmly seated in the jacks and plugged in
straight. If you think a connection may be faulty, try jiggling the
cable while looking at the display. If a reading appears intermittently on the display as you jiggle the cable, the connection is faulty.
✦ Make sure there is no magnetic, steel, or ir on object near the rain col-
lector .
✦ Make sure the funnel hole in the cone is clear so water can empty
into the bucket.
✦ Make sure the bucket moves freely when tipping to both sides. The
console should show an increase in rainfall for each tip of the
bucket. (If the bucket does not move at all, check that you have cut
the cable tie that holds it in place during shipping.)
✦ Make sure the console is calibrated correctly by setting the console
to your unit preference before viewing or changing the CAL value (to
0100 for inches, to 0005 for millimeters). If this does not correct the
problem, see “Calibration of Older Model Weather Stations” on
page 14 to determine if your station is an older model station that
warrants re-calibration.
✦ The console will revert to its default calibration if it loses power. Y ou
will need to re-calibrate on power up if you have an older model
station or a 0.2 mm rain collector.
✦ Rainfall amount shown on console has a small error.
✦ Make sure the rain collector is mounted on a level surface. Use the
adjustment screws (see “Adjusting the Rain Collector II” on
page 11) to adjust the rain collector’s sensitivity, if necessary.
✦ If you believe the rain collector to be installed and calibrated cor-
rectly and you still detect a small error, you can tweak the console’s
calibration. Use the rainfall calibration equation on page 3 to adjust
the calibration number. (Note: Tweaking will only work with the
0.01" rain collector; the calibration number for millimeters (5) is too
small to be tweaked precisely.)