Daviscomms IGM-01 Users Manual

Welcome to MobileHelp

Thank you for participating in our MobileHelp pilot program!

MobileHelp allows you to summon emergency help 24 hours a day,
365 days a year by simply pressing your own Personal Help
Button. Unlike traditional medical alert systems, MobileHelp also

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enables you to participate in activities that you enjoy outside of your
home while having the peace-of-mind of having a medical alert
system with you at all times.

This short set up guide walks you through the 7 simple steps that it
takes to install and activate your MobileHelp service. If you have
any questions regarding the installation, please contact MobileHelp

Subscriber Services at 561-347-6259.

DO NOT USE IN AN EMERGENCY!

DIAL 911 ON YOUR HOME OR CELL PHONE

THIS SYSTEM IS FOR TEST PURPOSES ONLY

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button

Phone Cord

Package Contents

Your MobileHelp package contains the following items:

Portable Unit

Base Station

Personal

Help

Base Station: When you are inside of your home, the Base Station

calls for help whenever you press the red Emergency button OR
your Personal Help Button. The Base Station also recharges your
Portable Device.

Personal Help Button: This device is worn on your person. When
you press this button from within your home, it sends a signal to
the Base Station. The Base Station, in turn, places a help call to the
MobileHelp Response Center. Note that your Personal Help Button is
also waterproof.

Phone Cord: Connects your base station to your home’s phone
service.

Portable Device: Pressing the button on your Portable Device
places a help call to the MobileHelp Response Center. As its name
implies, this device is portable: Always take the Portable Device
with you when you are outside of or away from your home

Step 1

Place your Base Station in a proper location

Place your Base Station within 5 feet of:

Base Station Phone Jack Power Supply

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 A telephone wall jack and electrical outlet.

 In the area of your home where you spend most of your time.

For large homes, place the Base Station near the center of the
home. This ensures a wider range of operation for your
MobileHelp system.

 On a hard, flat, non-metallic surface. For example, do NOT

place your Base Station on a tablecloth.

Do NOT

 Near an electrical outlet that is controlled by a wall switch.

 Near sources of noise. For example, do NOT place your Base

place your Base Station:

That is, do not place the Base Station near a wall outlet that is
controlled by an on/off wall switch.

Station near a television, radio, air conditioner or similar
devices OR Near your refrigerator and microwave oven.

Step 2

Plug in the Power Cord

a. Plug your Base Station’s power adapter into an electrical outlet

that is NOT controlled by a wall switch.

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After plugging in your Base Station, the Emergency and
Reset buttons on the Base Station will light up. This simply

indicates, that power has been detected by your Base Station.

b. Place the Portable Device “face out” in the recharging cradle on

top your Base Station.

A red light will illuminate. This indicates that the Portable
Device is charging. The red light will turn off indicating a fully­charged Portable Device.

Step 3

Plug the Base Station into a Wall Jack

a. Plug one end of the Phone Cord (supplied with your

MobileHelp system) into the LINE jack located on the back of
your Base Station.

b. Plug the other end of the phone cord into the wall's phone jack.

If you already you have a telephone cord plugged into this
jack, you will need to temporarily unplug it from the wall’s
phone jack.

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Wall Jack Phone Cord

The jack labeled “LINE” on
the back of the base station.