Datavideo VP-840 Users Manual

4K HDMI DISTRIBUTION
AMPLIFIER 1X4

VP-840

Instruction Manual

Table of Contents

FCC COMPLIANCE STATEMENT ...................................... 4

WARNINGS AND PRECAUTIONS .................................... 4

WARRANTY ................................................................... 5

STANDARD WARRANTY ...................................................... 5

THREE YEAR WARRANTY ..................................................... 6

DISPOSAL ...................................................................... 6

INTRODUCTION ............................................................. 7

FEATURES ........................................................................ 7

CONNECTIONS AND CONTROLS .................................... 8

FRONT PANEL ................................................................... 8

REAR PANEL ................................................................... 10

HARDWARE INSTALLATION ......................................... 11

FIRMWARE UPDATE .................................................... 12

FREQUENTLY-ASKED QUESTIONS ................................ 16

DIMENSIONS ............................................................... 17

SPECIFICATIONS .......................................................... 18

SERVICE AND SUPPORT ............................................... 20

2

Disclaimer of Product & Services

The information offered in this instruction manual is intended as a guide only. At
all times, Datavideo Technologies will try to give correc t, complete and suitable
information. However, Da tavideo Technologies cannot exclude that some
information in this manual, from t ime to time, may not be correct or may be
incomplete. This manual may co ntain typing errors, omissions or incorrect
information. Datavideo Technologies always recommend that you double check
the information in this document for a ccuracy before making any purchase
decision or using the pro duct. Datavideo Technologies is not responsible for any
omissions or errors, or for any subsequent loss or damage caused by using the
information contained within this manual. Further advice on the content of this
manual or on the product can be obtained by contacting your local Datavideo
Office or dealer.

3

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful i nterference, and
(2) This device must accept any interference received, includ ing interference

that may cause undesired operation.

Warnings and Precautions

1. Read all of these warnings and save them for later reference.

2. Follow all warnings and instructio ns marked on this unit.

3. Unplug this unit from the wall outlet before cleani ng. Do not use l iquid or

aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this unit in or near water.

5. Do not place this unit on an unstable cart, stand, or table. The unit may fall,

causing serious damage.

6. Slots and openings on the cabine t top, back, and bottom are provided for

ventilation. To ensure safe and reliable operatio n of this uni t, and to protect
it from overheating, do not block or cover these openings. Do not place this
unit on a bed, sofa, rug, or si milar surface, as the ventilation openings on the
bottom of the cabinet will be blocked. This unit sho uld never be placed near
or over a heat register or radiator. This unit shoul d not be placed in a built-in
installation unless proper ventilation is provided.

7. This product should only be operated from the type of power source

indicated on the marking label of the AC adapter. If you are not sure of the
type of power available, consult yo ur Datavideo dealer or your local power
company.

8. Do not allow anything to rest on the power cord. Do not locate this unit

where the power cord will be walked on, rolled o ver, or otherwise stressed.

9. If an extens ion cord must be used with this unit, make sure that the total of

the ampere ratings on the products plugged into the extension cord do not
exceed the extension cord rating.

10. Make sure that the total am peres of all the units tha t are plugged into a

single wall outlet do not exceed 15 amperes.

11. Never push objects of any kind into this unit through the cabinet ventilation

slots, as they may touch dangerous volta ge points or short out parts that
could result in risk of fire or electric shock. Never spill liquid of any kind onto
or into this unit.

12. Except as specifically explained elsewhere in this manual, do not attempt to

service this product yourself. Opening or removing covers that are marked
“Do Not Remove” may expose you to dangerous voltage points or other risks,

4

and will void your warranty. Refer all service issues to qualified service
personnel.

13. Unplug this product from the wall outlet and refer to qualified service

personnel under the following conditions:
a. When the power cord is damaged or frayed;
b. When liquid has spilled into the unit;
c. When the product has been exposed to rain or water;
d. When the product does not operate normally under normal operating

conditions. Adjust only those controls that are covered by the operating
instructions in this manual; improper adj ustment of other co ntrols may
result in damage to the u nit and may often require extensive work by a
qualified technician to restore the unit to normal operation;

e. When the product has been dropped or the cabinet has been damaged;
f. When the product exhibits a distinct change in performance, indicating a

need for service.

Warranty

Standard Warranty

• Datavideo equipment are guarantee d against a ny manufacturing defects for

one year from the date of purchase.

• The original purchase i nvoice or other docume ntary evidence should be

supplied at the time of a ny request for repair under warranty.

• The product warranty period begins on the purchase date. If the purchase

date is unknown, the product warranty period begins on the thirtieth day
after shipment from a Datavideo office.

• All non-Datavideo manufact ured products (product witho ut Datavideo logo)

have only one year warra nty from the date of purchase.

• Damage cause d by accident, misuse, unauthorized repairs, sand, grit or

water is not covered under warranty.

• Viruses and malware infections on the computer systems are not covered

under warranty.

• Any errors that are cause d by unauthorized third-party software installations,

which are no t required by our computer systems, are not covered unde r
warranty.

• All mail or tra nsportation costs including insurance are at the expense of the

owner.

• All other cla ims of any nature are not covered.

• All accessories including headphones, cables, and batteries are not covered

under warranty.

5

• Warranty only valid in the country or region of purchase.

• Your statuto ry rights are not affected.

Three Year Warranty

• All Datavideo products purchased after July 1st, 2017

are qualified for a free two years extension to the
standard warranty, prov iding the product is registered
with Datavideo within 3 0 days of purchase.

• Certain parts with limited lifetime expectancy such as LCD panels, DVD drives,

Hard Drive, Solid State D rive, SD Card, USB Thumb Drive, L ighting, Camera
module, PCIe Card are covered for 1 year.

• The three-year warranty must be registered on Datavideo's official website

or with your local Datavideo office or one of its authorized distributors within
30 days of purchase.

Disposal

For EU Customers only - WEEE Marking

This symbol on the product or o n its packa ging indicates that
this product must not be disposed of with your other
household waste. Instead, it is your respo nsibility to dispose
of your waste e quipment by handing it over to a designated
collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling

conserve natural resources and ensure that i t is recycle d in a manner that
protects human health and the environment. For more informatio n about where
you can drop off your waste equipment for recycling, please contact your local
city office, your house hold waste disposal service or the shop where you
purchased the product.

93/68/EEC in 1993. "CE Marking" is now used in all EU official documents.

of your waste e quipment at the time of disposal will help to

CE Marking is the symbol as shown on the left of this page.
The letters "CE" are the abbreviation of French phrase
"Conformité Européene" which literally means "Euro pean
Conformity". The term i nitially used was "EC Mark" and it
was officially re placed by "CE Marking" in the Directive

6

Introduction

The Datavideo VP-840 is an HDMI 1x4 Distribution Amplifier featuring
the capability to repeat HDMI source to 4 displays simultaneously. The
VP-840 supports data rate up to 18 Gpbs and resolutions of
4K2K@60Hz, and is compliant with HDMI 2.0 and HDCP 2.2.

The VP-840 features EDID management which provides multiple EDID
options for various output resolutions between all devices, ensuring
that the HDMI source content is displayed correctly on the monitors.

Features

• Supports 4K2K@60 4:4:4 8bits

• Supports High Dynamic Range (HDR), which is 4K2K@60 4:2:0

10bits

• Video bandwidth: 18 Gbps

• Wide frequency range: 25MHz – 600MHz

• HDMI 2.0a compliant, HDCP 2.2 and 1.4 compliant

• Supports Deep Color & 3D

• Supports Dolby Digital, DTS-HD and Dolby TrueHD audio

• Supports default EDID and EDID learning from display

• Front panel LED indicators

7

Connections and Controls

Power LED

Input LED
Output LED

F/W Upgrade

Front Panel

Turned ON when power adapter is connected.

Turned ON when an HDMI source player is
connected.

Turned ON upon connection of HDMI monitors.

Connect the PC to this port for firmware
upgrade.

Please see the Firmware Update
details of the firmware upgrade process.

section for

8

Mode Select

The Mode Select switch allows the user to

000

EDID-1

Auto EDID Analysis Learning Mode

Ultra-HD (4K2K@60) – 8/10/12 bit 3D HDR
Video & 7.1 CH Audio

Ultra-HD (4K2K@60) – 8/10/12 bit 3D HDR
Video & 2 CH Audio

Ultra-HD (4K2K@30) (4K2K@60 420) – 8 bit 3D
HDR Video & 7.1 CH Audio

Ultra-HD (4K2K@30) (4K2K@60 420) – 8 bit 3D
HDR Video & 2 CH Audio

Full-HD (1080p@60) – 12 bit 3D Video & 7.1 CH
Audio

Full-HD (1080p@60) – 8 bit 2D Video & 2 CH
Audio

111

EDID-8

Learn Port 1 EDID

select the desired EDID mode.

The table below contains detailed descriptions
of each EDID mode.

001 EDID-2

010 EDID-3

011 EDID-4

100 EDID-5

101 EDID-6

110 EDID-7

EDID-1 Mode
Automatic EDID learning mode (EDID-1) will detect all the connected

HDMI monitors and analyze all the content of EDID. The EDID with
minimal resolution support will be the reference EDID for incoming
HDMI source players.

While connecting a new monitor to the VP-840 in mode 1 (Auto EDID
Analysis Learning Mode), experiencing a short period of time without
display might be expected. The VP-840 will do automatic EDID learning
and generate the best Extended Display Identification Data (EDID)
among all connected monitors.

EDID-8 Mode

To make sure the VP-840 is always configured to the EDID of the

9

monitor with the lowest capability, simply plug the lowest resolution

HDMI OU T
HDMI IN

DC IN

HDMI monitor to output port 1 and set the VP-840 to mode 8 (EDID-8).
Once the VP-840 is set to EDID-8, it will always learn the EDID
information from output port 1.

To re-learn EDID from output port 1, please set the Mode Select switch
to other modes and then switch to EDID-8 to trigger the learning mode.

Rear Panel

Connects four individual HDMI
monitors on which the HDMI source
images are displayed.

Connects an HDMI source such as a
Blu-Ray Disc player.

DC in socket connects the supplied
12V PSU. The connection can be
secured by screwing the outer
fastening ring of the DC In plug to
the socket.

10

Hardware Installation

Follow the steps outlined below to set up your VP-840 system.

(1) Switch off all devices, including monitors.
(2) Connect the output ports of the VP-840 to the displays.
(3) Connect an HDMI source (such as a Blu-ray Disc player) to the VP-

840 HDMI IN.

(4) Plug in 12 V DC power adapter to the VP-840.
(5) Set the Mode Select switch to the desired EDID mode.
(6) Power ON the HDMI monitors.
(7) Power ON the HDMI source.

11

Firmware Update

Datavideo usually releases new firmware containing new features or
reported bug fixes from time to time. Customers can either download
the VP-840 firmware as they wish or contact their local dealer or
reseller for assistance.

This section outlines the firmware upgrade process which should take
approximately 10 minutes to complete.

The existing VP-840 settings should persist through the firmware
upgrade process, which should not be interrupted once started as this

could result in a non-responsive unit.

Successful firmware upgrade on VP-840 requires:

 The latest firmware file, which can be obtained from your local

Datavideo dealer or office.

 Mini-USB Cable
 Windows PC
 EPConsole UI

Firmware Upgrade Procedure

1. Connect the USB Upgrade port of the VP-840 to the PC via a mini-

USB cable. The USB Upgrade port can be found on the front panel
of the VP-840.

2. On the PC, open EP Console and depending on your system setup,

select the detected COM port and set the Baud (recommended
Baud is 57600 bps). In the example below, COM3 is the detected
COM port.

12

3. Click the FILE button to browse the hard drive for the firmware file.

Double click the *.H00 file to import the firmware file, which should
automatically bring in the *.H01 and *.H02 files.

13

4. Press the F/W Upgrade button on the front panel of the VP-840

while connecting the 12V power adapter to the device.

5. Release the F/W Upgrade button approximately 5 seconds after the

12V power adapter is connected.

6. Click the Program MCU button (highlighted by a red rectangle

shown in the diagram below) on the EP Console interface.

14

7. The firmware update is complete as soon as “BANK0 BANK1 BANK2

OK” appears in the progress bar which is found at the bottom of
the EP Console interface.

8. Power cycle the device to finish the firmware upgrade process.

15

Frequently-Asked Questions

No.

Problems

Solutions

1.

I cannot get output display

Try setting the VP-840 to

output port 1.

2.

If the EDID mode is set to

aft er.

This is because the VP-840

3.

Resolution change

audio.

Disconnect and then

correct video display.

This section describes problems that you may encounter while using
the VP-840. If you have questions, please refer to related sections and
follow all the suggested solutions. If problem still exists, please contact
your distributor or the service center.

on any of the monitors.

EDID-1 (Auto EDID
learning), hot-plugging any
HDMI output port will
result in short signal loss at
all other HDMI output
ports. However, the video
display will restore shortly

sometimes results in image
color distortion and loss of

EDID-7 or EDID-8.

In the EDID-7 mode, as long
as one of your monitors
supports Full HD, the source
video will be displayed
successfully.
In the EDID-8 mode, the VP-
840 will automatically learn
the EDID information from
output port 1. Please ensure
that the lowest resolution
monitor is connected to the

needs to re-learn the EDID
information.

reconnect the HDMI IN
connection will restore

16

Dimensions

All measurements in millimeters (mm)

17

Specifications

Interfaces

Video Inputs

HDMI Type A x 1

Video Outputs

HDMI Type A x 4

EDID Mode Selection

DIP Switch

Power LED x 1, Input Signal x 1, Output
Signal x 4

DC Jack 5.5 mm lock-type
12 V / 0.5A Power Input

FW Upgrade

Mini USB Port x 1

Features

HDMI Compliance

HDMI 2.0a

HDCP Compliance

HDCP 2.2

Video Bandwidth

Single-link 600MHz [18Gbps]

HDMI Supported Resolutions

1920x1200@60Hz

• HDR 4K2K@60 4:2:0 10 bits

• 4K2K 60 Hz YCbCr4:4:4 8 bits /

Indicator

Power Supply

Video Support

4096x2160p 60 / 59.94 / 50
4096x2160p 30 / 29.97 / 25 /2 4 / 23.98
3840x2160p 60 / 59.94 / 50
3840x2160p 30 / 29.97 / 25 /2 4 / 23.98
1080p 60 / 59.94 / 50,
1080p 30 / 29.97 /2 5 /24 / 23.98
1080i 60 / 59.94 / 50, 720p60 / 59.94 / 50
480p, 576p, 480i, 576i

PC Supported Resolutions
640x480@60Hz, 800x600@60Hz,
1024x768@60Hz, 1280x720@60Hz,
1280x768@60Hz, 1280x960@60Hz,
1280x1024@60Hz, 1360x768@ 60Hz,
1366x768@60Hz, 1400x1050@60Hz,
1680x1200@60Hz, 1920x1080@60Hz,

Video Processing

18

YCbCr4:2:0 10 bits

•

4K2K 30Hz YCbCr4:4:4 8 bits

DTS-HD Master Audio, Dolby TrueHD, Dolby

MPCM

General

Operating
Temperature

0 °C to 40 °C (32 °F to 104 °F)

Humidity

10% to 80%

Dimensions (mm)

174.31 x 63.2 x 35

Weight

0.35 Kg

Audio Support

Digital, DTS, DVD-Audio, LPCM, SACD,

19

Service & Support

DATAVIDEO WORLDWIDE OFFICES

It is our goal to make your products ownership a satisfying experience. Our

supporting sta󰀨 is available to assist you in setting up and operating your

system. Please refer to our web site www.datavideo.com for answers to

common questions, support requests or contact your local o󰀩ce below.

China Shanghai

Datavideo Technologies China Co
601,Building 10,No.1228,
Rd.Jiangchang,
Jingan District,Shanghai
Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

China Beijing

Datavideo Technologies China Co
No. 812, Building B, Wankai Center,
No.316, Wan Feng Road, Fengtai District,
Beijing, China
Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

China Chengdu

Datavideo Technologies China Co
B-823,Meinian square,No.1388,
Middle of Tianfu Avenue,Gaoxin District,
Chengdu,Sichuan
Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

China Fuzhou

Datavideo Technologies China Co
A1-2318-19 Room,No.8, Aojiang Road,
Taijiang District,Fuzhou,Fujian,China

Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

China Jinan

Datavideo Technologies China Co

902, No. 1 business building,
Xiangtai Square, No. 129,
Yingxiongshan Road, Shizhong District,
Jinan City, Shandong Province, China

Tel: [phone]
E-mail:[e-mail]

Hong Kong

Datavideo Hong Kong Ltd

G/F.,26 Cross Lane
Wanchai, Hong Kong

Tel: [phone]
Fax:[phone]
E-mail:info@dat avideo.com.hk

India Noida

Datavideo India Noida
A-132, Sec-63,Noida-201307,
India

Tel: [phone]
Fax:[phone]
E-mail: [e-mail]

India Kochi

Datavideo India Kochi

2nd Floor- North Wing, Govardhan Building,
Opp. NCC Group Headquaters, Chittoor Road,
Cochin- 682035

Tel: [phone]
Fax:[phone]

Netherlands

Datavideo Technologies Europe B V
Floridadreef 106
3565 AM Utrec ht,
The Netherlands
Tel: [phone]
Fax: [phone]
E-mail:info@dat avideo.n l

Singapore

Datavideo Visual Technology(S) Pte Ltd
No. 178 Paya Lebar Road #06-07
Singapore 409030

Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

Please visit our website for latest manual update.
www.datavideo.com/product/VP-840

Singapore

Datavideo Technologies (S ) PTE Ltd
No. 178 Paya Lebar Road #06-03
Singapore 409030

Tel: [phone]
Fax:[phone]
E-mail:sales@dat avideo.sg

Taiwan

Datavideo Technologies Co. Ltd
10F. No. 176, Jian 1st Rd.,Chung Ho
District, New Taipei City 235, Taiwan

Tel: [phone]
Fax:[phone]
E-mail:[e-mail]

United States

Datavideo Corporation
7048 Elmer Avenue.
Whittier, CA 90602,
U.S.A.
Tel: [phone]
Fax:[phone]
E-mail:[e-mail]-mail: [e-mail]

United Kingdom

Datavideo U K Limite d
Brookfield House, Brookfield Industrial
Estate, Peakdale Road, Glossop,
Derbyshire, SK13 6LQ
Tel: [phone]
Fax: [phone]
E-mail:sales@dat avideo.co.uk

France

Datavideo France s.a.r.l.
Cité Descartes 1, rue Albert Einstein
Champs sur Marne 774477 –
Marne la Vallée cedex 2
Tel: [phone]
Fax: [phone]
E-mail:[e-mail]

All the trademarks are the properties of their respective owners.
Datavideo Technologies Co., Ltd. All rights reserved 2018

Jan-17.2018

: SE2

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