CM-10
1
Table of Contents
WARRANTY ................................................................................................... 3
STANDARD WARRANTY ....................................................................................... 3
THREE YEAR WARRANTY ..................................................................................... 4
DISPOSAL ...................................................................................................... 4
INTRODUCTION ............................................................................................. 5
PARTS ASSEMBLY AND INSTALLATION .......................................................... 5
PRE-WORK ........................................................................................................ 5
PROCEDURE ....................................................................................................... 6
FREQUENTLY ASKED QUESTIONS ................................................................. 15
DIMENSIONS AND WEIGHT ......................................................................... 16
SPECIFICATIONS .......................................................................................... 18
SERVICE AND SUPPORT ............................................................................... 20
Disclaimer of Product & Services
The information offered in this instruction manual is intended as a guide only.
At all times, Datavideo Technologies will try to give correct, complete and
suitable information. However, Datavideo Technologies cannot exclude that
some information in this manual, from time to time, may not be correct or
may be incomplete. This manual may contain typing errors, omissions or
incorrect information. Datavideo Technologies always recommend that you
double check the information in this document for accuracy before making
any purchase decision or using the product. Datavideo Technologies is not
responsible for any omissions or errors, or for any subsequent loss or damage
caused by using the information contained within this manual. Further advice
on the content of this manual or on the product can be obtained by
contacting your local Datavideo Office or dealer.
2
Warranty
Standard Warranty
Datavideo equipment is guaranteed against any manufacturing defects for
one year from the date of purchase.
The original purchase invoice or other documentary evidence should be
supplied at the time of any request for repair under warranty.
The product warranty period beings on the purchase date. If the purchase
date is unknown, the product warranty period begins on the thirtieth day
after shipment from a Datavideo office.
All non-Datavideo manufactured products (product without Datavideo
logo) have only one year warranty from the date of purchase.
Damage caused by accident, misuse, unauthorized repairs, sand, grit or
water is not covered under warranty.
Viruses and malware infections on the computer systems are not covered
under warranty.
Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are not
covered under warranty.
All mail or transportation costs including insurance are at the expense of
the owner.
All other claims of any nature are not covered.
All accessories including headphones, cables, batteries, metal parts,
housing, cable reel and consumable parts are not covered under warranty.
Warranty only valid in the country or region of purchase.
Your statutory rights are not affected.
3
Three Year Warranty
All Datavideo products purchased after July 1st, 2017
qualify for a free two years extension to the standard
warranty, providing the product is registered with
Datavideo within 30 days of purchase.
Certain parts with limited lifetime expectancy such as LCD panels, DVD
drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive, Lighting,
Non-PCIe Card and third party provided PC components are covered for 1
year.
The three-year warranty must be registered on Datavideo's official website
or with your local Datavideo office or one of its authorized distributors
within 30 days of purchase.
Disposal
For EU Customers only - WEEE Marking
This symbol on the product or on its packaging indicates that
this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of
your waste equipment by handing it over to a designated
collection point for the recycling of waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of
disposal will help to conserve natural resources and ensure that it is recycled
in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling,
please contact your local city office, your household waste disposal service or
the shop where you purchased the product.
CE Marking is the symbol as shown on the left of this page.
The letters "CE" are the abbreviation of French phrase
"Conformité Européene" which literally means "European
Conformity". The term initially used was "EC Mark" and it was officially
replaced by "CE Marking" in the Directive 93/68/EEC in 1993. "CE Marking" is
now used in all EU official documents.
4
Introduction
No.
Part Names
Qty
1
Ceiling Mount Bracket A
1
2
Ceiling Mount Bracket B
1
3
Camera Mount Arm
1
4
Expansion Bolt
6
5
M3 x 6mm Screw (Silver)
2
6
M3 x 6mm Screw (Black)
4
7
M4 x 8mm Screw (Black)
4
8
M4 x 9.6mm Screw (Silver)
3
CM-10 is a ceiling mount designed for PTR robotic pan tilt head,
securing your PTR robotic pan tilt head to the ceiling.
Parts Assembly and Installation
In this section, you will be shown how you can assemble and install
your CM-10.
Pre-work
1. First check you have all the parts listed in the table below.
Note: There is a bubble level meter on the ceiling bracket A.
5
Procedure
Ceiling
Ceiling Mount Bracket (B)
Follow the steps outlined below to assemble the ceiling and camera
mounts and secure them to your PTR robotic pan tilt head.
1. Secure the ceiling mount bracket B to the ceiling.
6
The dimensions diagram of the ceiling mount bracket B is shown below.
If your ceiling is made of concrete, then on the surface where the PTR
robotic pan tilt head is to be installed, drill six holes spaced according
to the dimensions indicated in the diagram above (enclosed by six
rectangles) then use the six expansion bolts in your product package
to secure the ceiling mount bracket B to the ceiling.
If your ceiling is made of wood, then on the surface where the PTR
robotic pan tilt head is to be installed, drill four holes spaced according
to the dimensions indicated in the diagram above (see the arc shaped
holes enclosed in a circle) then use four self-tapping screws to secure
the ceiling mount bracket B to the ceiling. Please note that self-
tapping screws are not provided in the product package.
7
2. Remove the screws as depicted in the diagram below to unload the
camera mount of the PTR robotic pan tilt head.
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3. Re-assemble the camera mount
Bottom lower row
M4 x 9.6mm screws
(silver)
Bottom upper row
M3 x 6mm screws
Camera Mount Base
removed from the PTR
robotic pan tilt head
CM-10 Camera Mount Arm
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4. Secure the camera mount to the PTR robotic pan tilt head.
These are the screws
unloaded from PTR
robotic pan tilt head.
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5. Secure the ceiling mount bracket A to the base of the PTR robotic
M3 x 6mm Screws (Black)
Ceiling Mount Bracket (A)
pan tilt head.
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6. As shown in the diagram, push the ceiling mount bracket A along
Ceiling
with the PTR robotic pan tilt head into the ceiling mount bracket B
secured to the ceiling then backwards until the two brackets click into
place.
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7. Insert the four M4 x 8mm screws (black) into each of the four holes
in the four corners of the ceiling mount bracket A then tighten.
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8. Finally secure your camera to the camera mount base as shown in
Place the camera here.
the diagram below.
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Frequently Asked Questions
No.
Problems
Solutions
1
The bubble level meter of
the ceiling mount bracket A
shows that the PTR robotic
pan tilt head is not aligned
after installation.
You can insert some soft pads
into the space between the
ceiling mount bracket B and the
ceiling to align the PTR robotic
pan tilt head horizontally.
This section describes problems that you may encounter while using
CM-10. See related items for suggested solutions. If problem still
exists, please contact your distributor or the service center.
15
Dimensions and Weight
Ceiling Mount
Unit: mm
Weight: 1.66 kg (3.66 lb)
16
Camera Mount Arm
Unit: mm
Weight: 0.35 kg (0.7716 lb)
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Specifications
Model No.
CM-10
Name
Professional Ceiling Mount for Robotic Pan
Tilt Head
Weight
Ceiling Mount: 1.66 kg (3.66 lb)
Camera Mount Arm: 0.35 kg (0.7716 lb)
Dimensions
Ceiling Mount: 208 x 221 x 35 (mm)
Camera Mount Arm: 7 x 141 x 226 (mm)
Max. Load Weight
10 kg
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Notes
19
Service and Support
https://www.datavideo.com/product/CM-10
Jan-20.2022
Ver: E2
G082065864E2
Datavideo Technologies Co., Ltd. All rights reserved 2020
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