6
Warranty
Standard Warranty
• Datavideo equipment are guaranteed against any manufacturing
defects for one year from the date of purchase.
• The original purchase invoice or other documentary evidence should
be supplied at the time of any request for repair under warranty.
• The product warranty period begins on the purchase date. If the
purchase date is unknown, the product warranty period begins on
the thirtieth day after shipment from a Datavideo office.
• Damage caused by accident, misuse, unauthorized repairs, sand, grit
or water is not covered under warranty.
• Viruses and malware infections on the computer systems are not
covered under warranty.
• Any errors that are caused by unauthorized third-party software
installations, which are not required by our computer systems, are
not covered under warranty.
• All mail or transportation costs including insurance are at the
expense of the owner.
• All other claims of any nature are not covered.
• All accessories including headphones, cables, and batteries are not
covered under warranty.
• Warranty only valid in the country or region of purchase.
• Your statutory rights are not affected.
Three Year Warranty
• All Datavideo products purchased after July 1st,
2017 are qualified for a free two years extension
to the standard warranty, providing the product
is registered with Datavideo within 30 days of
purchase.
• Certain parts with limited lifetime expectancy such as LCD panels,
DVD drives, Hard Drive, Solid State Drive, SD Card, USB Thumb Drive,
Lighting, Camera module, PCIe Card are covered for 1 year.