User Manual
DT-HDVD-IPSTR-CB
IP Control Box
Version: V1.0.0
Important Safety Instructions
Warning: To reduce the risk of fire, electric shock or product damage,
please follow the guidelines below:
5. Do not place sources of open
flames, such as lighted candles,
on the unit.
10. Refer all servicing to
qualified service
personnel.
3. To prevent risk of electric
shock or fire hazard due to
overheating, do not obstruct
the unit’s ventilation openings
with newspapers, tablecloths,
curtains, and similar items.
8. Protect the power cord
from being walked on or
pinched particularly at
plugs.
4. Do not install near any heat
sources such as radiators, heat
registers, stoves, or other
apparatus (including amplifiers)
that produce heat.
9. Only use attachments /
accessories specified by
the manufacturer.
2. Do not install or place this unit
in a bookcase, built-in cabinet or
in another confined space.
Ensure the unit is well ventilated.
7. Unplug this apparatus
during lightning storms or
when unused for long
periods of time.
1. Do not expose this apparatus
to rain, moisture, dripping or
splashing and that no objects
filled with liquids, such as vases,
shall be placed on the apparatus.
6. Clean this apparatus
only with dry cloth.
1
Table of Contents
Introduction .................................................................................................... 3
Overview ................................................................................................... 3
Features ................................................................................................... 4
Package Contents .................................................................................... 5
Specifications ........................................................................................... 6
Panel ........................................................................................................ 8
Front Panel ........................................................................................ 8
Rear Panel......................................................................................... 9
Hardware Installation .................................................................................. 11
Accessing the Device .................................................................................. 13
Before Accessing the Device .................................................................. 13
Using LAN2 (C) Port ........................................................................ 13
Using RS-232 Port ........................................................................... 15
Accessing the Device via Web ................................................................ 17
Using the Administrator Account ...................................................... 17
Using the Common User Account .................................................... 18
Accessing the Device via Telnet .................................................................... 19
Web Configuration Page ............................................................................. 20
Scenes Page .......................................................................................... 20
Setting Scenes ................................................................................ 21
Telnet API Command ....................................................................... 22
Logs ................................................................................................. 23
TX/RX Settings Page .............................................................................. 24
Configuring the IP Settings of TX/RX ............................................... 25
Encoder Setup ................................................................ ................. 26
Changing TX/RX's Alias ................................................................... 26
Restoring TX/RX to their Default Settings ........................................ 27
Rebooting TX/RX ............................................................................. 27
2
System Settings Page ............................................................................ 28
IP Setup ........................................................................................... 28
IP Setup (TX and RX Communication) ................................ ............ 28
IP Setup (Telnet Client and Browser Communication) ..................... 30
Debug Logs ..................................................................................... 31
Web Matrix Switching ...................................................................... 31
Importing Configuration File from PC Configurator ........................ 31
Web Matrix Page .............................................................................. 32
Operating Matrix Switching via Web ........................................................ 34
Managing Administrator and Common User Account ...................... 35
Changing the Administrator Password ............................................... 35
Creating a Common User Account .................................................... 36
Device Maintenance ........................................................................ 37
Restoring IP Control Box to its Default Settings .............................. 37
Rebooting IP Control Box ................................................................ 38
Shutting Down IP Control Box ......................................................... 38
Viewing API and System Version .................................................... 38
FAQ ........................................................................................................................... 40
Product Service ........................................................................................... 42
Maintenance ........................................................................................... 42
Provided Service .................................................................................... 42
Mail-In Service ........................................................................................ 42
Warranty ................................................................................................. 43
Warranty Limits and Exclusions .............................................................. 43
3
Introduction
Overview
DT-HDVD-IPSTR-CB is an IP control box that is used as an A/V control device
for managing, configuring and controlling H.264 encoders and decoders on
the local area network. It features two Ethernet ports and two RS232 ports,
offering integration-friendly control features——LAN (Telnet & Web GUI), a
third party controller (API) providing simple, flexible control and management
options. The DT-HDVD-IPSTR-CB can automatically search for and display
H.264 encoders and decoders. It is compatible with the configuration file from
a PC configurator and uses the imported configuration file to perform
operations on encoders and decoders such as matrix switching, video wall
and multi-view.
4
Features
IP control via LAN (Telnet & Web GUI) and a third party controller (API)
Features two Ethernet ports and two RS-232 ports
Detects H.264 encoders and decoders automatically
Supports matrix switching between H.264 encoders and decoders
Compatible with the configuration file from a PC configurator to
quickly perform matrix operations on encoders and decoders
Web based configuration
Extend the transmission distance to at least 100 meters
Bonjour automatic discovery of network devices
5
Package Contents
1 x DT-HDVD-IPSTR-CB
1 x 12VDC 1A Power Supply
1 x Detachable Plug
1 x Phoenix Connector (Male, 3.5 mm, 6 pins)
2 x Mounting Ears with screws
5 x Label Cards (49 mm x 15 mm)
6
Specifications
Technical
I/O Connections
1 x LAN1 (AV) (10/100 Mbps)
1 x LAN2 (C) (10/100 Mbps)
2 x RS-232
LED
LED indication for Power and Status
Button
1 x Reset Button
Power Supply
12VDC 1 A, 5.5 mm
Power Consumption
1.6 W (Max.)
Control Method
LAN (Web GUI & Telnet), RS-232 (PC and a
third party controller)
Supported Encoders
and Decoders
Encoder:
DT-HDVD-IPSTR-ENC
Decoder:
DT-HDVD-IPSTR-RX
Operating Temperature
32°F ~ 113°F (0°C ~ +45°C)
10% ~ 90%, non-condensing
Storage Temperature
-4°F ~ 140°F (-20°C ~ +70°C)
10% ~ 90%, non-condensing
ESD Protection
Human Body Model:
±8kV (air-gap discharge)
±4kV (contact discharge)
Surge Protection
Voltage: ±1000 V
(Tested ten times respectively for the positive
and negative voltages)
7
General
Product Dimension
(W x H x D)
5.46'' x 1.02'' x 3.67''
138.7 mm x 26 mm x 93.2 mm
Box Dimension
(W x H x D)
250 mm x 80 mm x 170 mm
10'' x 3.15'' x 6.7''
Net Weight
0.40 kg / 0.9 lbs (without accessories)
Certification
CE, FCC, RoHS compliant
8
Panel
Front Panel
1 2 3
4
No.
Name
Description
1
Label Card
Location
Use the supplied label card here to display device
information such as IP address.
2
STATUS
Lit blue when device is working properly.
Off when device is powered off or is booting.
3
POWER
Lit red when device is powered on.
4
RESET
When DT-HDVD-IPSTR-CB is powered on, use a
pointed stylus to hold down the RESET button for
five or more seconds, and then release it. DTHDVD-IPSTR-CB will reboot and restore to its
default settings.
Note: When the default settings are restored, your
custom data is lost. Therefore, exercise caution when
using the RESET button.
9
Rear Panel
1 2 3
No.
Name
Description
1
RJ45 ports
1 x LAN1 (AV):
Connects to a switch to communicate with encoders
and decoders in the same network. In this case, you
can control and manage encoders and decoders at
the LAN2 (C) side through LAN control (Telnet & Web
GUI). The default IP parameters of this RJ45 port are
IP address 169.254.1.1 and subnet mask
255.255.0.0.
1 x LAN2 (C):
Connects to a switch or computer for configuring,
managing and controlling DT-HDVD-IPSTR-CB,
encoders and decoders through LAN control
(Telnet & Web GUI). The default IP parameters of
this RJ45 port are IP address 192.168.11.243 and
subnet mask 255.255.0.0.
Note:
When both these two LAN ports are
PoE-enabled, you can connect one of them to
PoE switches to receive power, eliminating
the need for the power supply.
10
No.
Name
Description
2
RS-232 ports
RS232:
Left (DEBUG): Pins TX, RX, GND are used for
troubleshooting only.
Middle (Control): Pins GND, RX, TX are used
for configuring, managing and controlling DTHDVD-IPSTR-CB, encoders and decoders
through RS-232 software or a third party
controller.
RS-232 Parameters for
this Port
Value
Baud Rate
9600 bps
Data Bits
8 bits
Parity
None
Stop Bits
1
Right: Pins GND, +12V are used for providing
a 12VDC 0.5 A output.
Note:
The IP control box can provide power
only when it is powered by a power
adapter (not PoE).
3
DC 12V
Connects to the supplied 12 VDC 1 A power adapter.
11
Hardware Installation
Warnings:
Before installation, disconnect the power supplies from all the
devices.
During the installation, connect or disconnect the cables gently.
1. Connect a PC to IP control box's RS-232 ports through serial cables and
to LAN 2 (C) port via an Ethernet cable.
Note:
You can also connect the LAN2 (C) port to switch A, then your PC to
this switch.
2. Connect encoders, decoders and IP control box's LAN1 (AV) to switch B
via quality, well-terminated Cat5e/6 cables. Transmission distance
between devices should not exceed 100 meters (328 feet).
3. Connect HD video source devices such as media players or a PC to
encoders and A/V output devices such as displays and audio systems to
decoders with quality cables, ensuring firm port connection.
4. Power on the switches first, then the other devices.
5. Use the PC to configure, manage and control the DT-HDVD-IPSTR-CB
Control Box, encoders and decoders through LAN control (Telnet & Web
GUI) or RS-232 ports.
Note:
We would recommend that you use the included 12VDC 1A power
adapter (5.5 mm) to power the IP control box. If a 3rd party power
adapter is used, ensure it is of the correct voltage and amperage.
Failure to do so may result in damage to your device.
IP control boxes can be powered by PoE. Please ensure your
switch can support PoE and supply enough power for this device
12
Video Wall
Monitor
Audio/Video Input
Multi-view
Multi-view
Media Player
Video Input
Video Output
Decoder
Audio System
Encoder
Audio Output
Data Base
Video Input
Decoder Decoder
Encoder
PC
LAN
(Switch B)
Video Wall
Video Input
Video Output
Encoder
LAN and RS-232 Control
LAN Control
RS-232 Troubleshoot
RS-232 Contro l
PC
Single View
Video Output
IP Control Box
Decoder
Audio System
Audio Output
to operate. If the switch doesn’t support PoE or is unable to
provide enough power, connect the IP control box to the included
power supply.
The serial port on the left is for troubleshooting only and the right
one can be connected to a PC or a third party controller for
configuring, managing and controlling the DT-HDVD-IPSTR-CB,
encoders and decoders via API commands.
13
Accessing the Device
You can use Web, Telnet or a third party controller to access the device to
configure, manage and control DT-HDVD-IPSTR-CB, encoders and
decoders via Web GUI or API commands.
Before Accessing the Device
Using LAN2 (C) Port
Before accessing the device, make sure that your computer and LAN2 (C)
port are on the same subnet. The default IP parameters of this RJ45 port are
IP address 192.168.11.243 and subnet mask 255.255.0.0. Therefore, set
your computer in the 192.168.x.x range with a subnet mask of 255.255.0.0.
To do so, you can configure a static IP on your computer. This section takes
Windows 7 as an example.
Note:
If LAN2 (C) port's IP settings have been changed using the
administrator account, make sure that your computer's IP settings are
changed accordingly. Otherwise, you may not access the device.
1. Click Start menu.
2. Choose Control Panel > Network and Internet > Network and Sharing
Center > Change Adapter Settings, right click Local Area Connection
and choose Properties.
14
3. Highlight Internet Protocol Version 4 (TCP/IPv4) then click Properties.
4. Check Use the following IP address. After configuring the settings in the
following example, click OK.
IP address: 192.168.11.45
Subnet mask: 255.255.0.0
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5. Click OK.
Using RS-232 Port
Before accessing the device, make sure that your computer or third party
controller is connected to RS-232 port on the rear panel. This section takes
Windows 7 and COM software Comm Uart Assit (V3.7.2) as an example. You
can also use other COM software to perform this operation.
1. Ensure that a computer is connected to the RS-232 port (GND, RX and
TX) in the rear panel.
16
2. Locate the connected COM port on your computer.
1) Choose Start > Run.
2) Enter devmgmt.msc, and then click Enter.
3) In Device Manager window, locate the connected COM port COM2
below.
3. Connect COM software to IP control box.
1) Launch COM software.
2) Set COM2 for PortNum, 9600 for BaudR, NONE for DPaity, 8 for
DataB, 1 for StopB.
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3) Click Open.
Accessing the Device via Web
Using the Administrator Account
You can use the administrator account to access the device Web
configuration page to configure, manage and control DT-HDVD-IPSTR-CB,
encoders and decoders via Web GUI or API commands.
1. Launch a web browser. For optimal performance, we would recommend
use of the latest versions of Firefox, Opera, Safari, Internet Explorer 10
or Chrome.
2. In the address bar, enter the default IP address 192.168.11.243 and then
press Enter.
3. Select English for Change Language.
4. Enter admin for both the default administrator user name and password.
5. Click Login.
Note:
For easy login, you can select Remember Name and Remember
Password to set the login page to remember username and
18
password.
If your default login IP address or administrator password has been
changed, use the new one. Administrator user name cannot be
changed. For more information, see "IP Setup (Telnet Client and
Browser Communication)" or "Changing the Administrator
Password" section.
Using the Common User Account
You can use the common user account to access the device Web
configuration page to control DT-HDVD-IPSTR-CB, encoders and decoders
via Web GUI (Scenes page available only) or API commands. Before that,
you need to create a common user account under administrator privileges.
For more information, see "Creating a Common User Account" section.
1. Launch a web browser. For optimal performance, we recommend use of
the latest versions of Firefox, Opera, Safari, Internet Explorer 10 or
Chrome.
2. In the address bar, enter the default IP address 192.168.11.243 and then
press Enter.
3. Select English for Change Language.
4. Enter the common user name and password.
5. Click Login.
Note:
For easy login, you can select Remember Name and Remember
Password to set the login page to remember user name and
password.
If your default login IP address, user name or password has been
changed, use the new one. For more information, see "IP Setup
(Telnet Client and Browser Communication)" or "Creating a
19
Common User Account" section.
Accessing the Device via Telnet
This section takes Windows 7 as an example to use Telnet to access the
device to configure, manage and control DT-HDVD-IPSTR-CB, encoders
and decoders through API commands.
1. Choose Start > Run.
2. Enter cmd and then click OK.
3. Enter telnet 192.168.11.243 and then press Enter to access the
command-line interface.
4. Use the API commands to configure, manage and control DT-HDVDIPSTR-CB, encoders and decoders. For more information, see the user
guide of API commands.
20
Web Configuration Page
The Web configuration page is designed to configure, manage and control
DT-HDVD-IPSTR-CB, encoders and decoders. Tabs at the top of the Home
Screen page are used to access settings for Scenes, TX/RX Settings and
System Settings. Note:
TX signifies an encoder and RX signifies a decoder.
The fictitious device models such as in the screen captures for this
section are for your reference only.
Scenes Page
The Scenes section enables matrix switching between each TX and RX to be
configured as well as inputting API commands for control and viewing logs.
Note:
TX is chosen from available units across the top, and RX is chosen
from available units down the left side.
21
Setting Scenes
1. Click the All Devices button, and the table of devices will appear with TX
units across the top and the RX down the left hand side.
2. Click the box that links each TX and RX to test switching of the video to
each RX.
Note:
Click the box that links each TX and All RXs (located immediately
below the TX’s name) to test switching of the video to all RXs.
Button/Icon
Description
All Devices
Click to make a table of devices appear below or refresh
them.
A green ball represents this device is online.
A gray ball represents this device is offline.
A green bar signifies a corresponding TX and RX are
connected. Clicking the green bar changes its color to clear to
signify the corresponding TX and RX are disconnected.
22
Button/Icon
Description
A red bar represents TX/RX connection is being
processed.
A clear bar represents corresponding TX and RX are not
connected. Click to connect.
Note:
To remove unwanted TX or RX units from the matrix, disconnect
power supply or Ethernet cables from them, click the All Devices
button or wait for a while, when the ball next to TX/RX turns gray
click . You can also use the API command: config set device
remove name (name is the alias or Host Name like
N143-341B2280073F).
To add TX or RX units back to the matrix, connect them to the
network and power them on, click the All Devices button or wait for
a while, then they will appear. If you use the API command to
remove unwanted TX or RX units from the matrix, repower to make
them appear again.
Telnet API Command
You can enter API commands in Telnet API Command box from Scenes,
TX/RX Settings and System Settings pages to configure, manage and
control DT-HDVD-IPSTR-CB, encoders and decoders.
1. Locate the Telnet API Command box by scrolling through the Scenes,
TX/RX Settings or System Settings pages.
2. Entering API commands. For more information, see the user guide of API
commands.
3. Clicking Apply or press Enter.
23
Logs
Logs have recorded the web operation and device communication
information. They can be used by technical engineers for troubleshooting.
You can access the log from Scenes, TX/RX Settings and System Settings
pages.
To display the logs: click ON
To hide the logs: click OFF
24
TX/RX Settings Page
The TX/RX Settings section enables IP settings and alias of each TX and RX
to be configured as well as encoder setup, rebooting the devices, factory
resetting the devices, inputting API commands and viewing logs.
25
Configuring the IP Settings of TX/RX
You can configure the IP settings of TX/RX by selecting the device to be
configured from the list displayed and configuring options as below.
Note:
After changing the IP settings of TX/RX, you need to reboot them for
the settings to take effect as well as to ensure that they remain on
the same subnet as other TX/RX and DT-HDVD-IPSTR-CB.
Otherwise, communication failure may occur.
If you have forgotten your new IP settings, you can perform a
factory reset on TX/RX to use their default settings.
GUI Element
Description
Reload
Click this to make TX/RX appear below or refresh the
device
Auto IP
Obtains IP address automatically.
Note:
The default AutoIP setting is recommended for
TX&RX communication. In this case, TX&RX use
AutoIP protocol and automatically obtain an IP
address in the 169.254.x.x range with a subnet
mask of 255.255.0.0 to use Bonjour to discover
each other.
DHCP
IP address assigned by DHCP server.
Static
IP address manually configured.
IP Address
IP address of TX/RX, which can be set only when the
Static mode is selected.
Subnet Mask
Subnet mask of TX/RX, which can be set only when the
Static mode is selected.
26
GUI Element
Description
Default
Gateway
Default gateway of TX/RX, a gateway address for
interfacing with another network, which can be set only
when the Static mode is selected. By default, keep it
unchanged.
Apply
Click this to save the current settings and apply
them to TX/RX.
Encoder Setup
When you select a TX unit to be configured from the list, the Encoder Setup
page appears for you to configure the video parameters. We would
recommend that you keep them unchanged.
Changing TX/RX's Alias
1. Log in to the Web configuration page.
2. Click TX/RX Settings tab.
3. Select a device to be configured from the list displayed. If no device is
found, click Reload to refresh the device list.
4. Scroll down to the Alias area.
5. Enter a name for Alias.
Note:
Alias should be given using the rules below.
a) Alias should be different from each other.
b) Alias cannot contain these characters (exclude the quotation
marks) in the following table.
" " (space)
","
";"
"_"
"@"
"*"
"&"
"null"
"EX131"
"IPE201"
"MS500"
"N173"
"EX383"
"IPD3000"
"EX363"
"IPE3000"
"MS501"
"TX"
"IPD020"
"IPD500"
"IPE1000"
"IPE365"
"MS601"
"EX141"
"IPD0200"
"IPD6000"
27
"IPE200"
"IPE6000"
"MX143"
"EX373"
"IPD1000"
"IPD3000"
''IPE2000”
"MS300"
"MX153"
"EX373L"
"IPD2000"
"RX"
Restoring TX/RX to their Default Settings
1. Log in to the Web configuration page.
2. Click TX/RX Settings tab.
3. Select a device to be configured from the list displayed. If no device is
found, click Reload to refresh the device list.
4. Scroll down to the Commands area.
5. Click Factory Default.
6. Reboot TX/RX to restore to their default settings.
Note:
When the default settings are restored, your custom data is lost.
Therefore, exercise caution when performing this operation.
You may also restore TX/RX to their default settings using RESET
button or API commands.
Rebooting TX/RX
1. Log in to the Web configuration page.
2. Click TX/RX Settings tab.
3. Select a device to be configured from the list displayed. If no device is
found, click Reload to refresh the device list.
4. Scroll down to the Commands area.
5. Click Reboot.
Note:
You can also power off TX/RX then on to perform this operation.
28
System Settings Page
The System Settings section enables IP settings of the IP control box to be
configured as well as opening or closing logs, importing configuration file
from PC configurator, managing common user and administrator account,
factory resetting this device, rebooting this device, shutting down this device,
viewing API and system version, inputting telnet API commands and viewing
logs.
IP Setup
IP Setup contains the network settings for the IP control box itself, comprising
of two separate network connections for communicating with TX/RX devices
and PC or third party controller.
Note:
Each IP setting must be on the same subnet as other devices to
enable communication between all devices.
IP Setup (TX and RX Communication)
29
GUI Element
Description
IP Setup
(TX and RX
Communication)
Configures the IP settings in LAN1 (AV) port for
communicating with RX/TX devices.
IP Address
IP address for TX and RX communication.
Subnet Mask
Subnet mask for TX and RX communication.
Default Gateway
Default gateway for TX and RX communication, a
gateway address for interfacing with another network.
By default, keep it unchanged.
Apply
Clicks to save the current settings and apply them to
IP control box.
Note:
After changing IP settings and clicking Apply,
IP control box will automatically reboot for the
settings to take effect.
30
IP Setup (Telnet Client and Browser
Communication)
GUI Element
Description
IP Setup
(Telnet client and
browser
communication)
LAN2 (C) port for communicating with PC or a third
party controller.
IP Address
IP address for communicating with PC or a third party
controller.
Subnet Mask
Subnet mask for communicating with PC or a third
party controller.
Default Gateway
Default gateway for communicating with PC or a third
party controller, a gateway address for interfacing with
another network. By default, keep it unchanged.
Apply
Clicks to save the current settings and apply them to
the IP control box.
31
GUI Element
Description
Note:
After changing IP settings and clicking Apply,
IP control box will automatically reboot for the
settings to take effect.
Debug Logs
This section is reserved for further version.
Web Matrix Switching
Importing Configuration File from PC
Configurator
You can directly import a configuration file (.hoi) exported from PC
configurator. In this way, you can use different scenes created in PC
configurator to configure, manage and control encoders and decoders for
easy setup such as video wall, multi-view and matrix switching.
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the System Initialization area.
4. Click Browse to import a configuration file on your computer.
5. Click Apply. Then follow the on-screen instructions to complete these
settings.
Note:
This action will initialize the system, completely removing the previous
configuration. Therefore, exercise caution when performing this
operation.
32
Web Matrix Page
After a configuration file is imported, scene items will appear next to the All
Devices button. For example, if Matrix3x3 is the scene created in PC
configurator Matrix3x3 scene item will appear next to All Devices button.
For more information about Web matrix page, see the table below.
33
GUI Element
Description
Matrix3x3
Represents the scene name created in PC
configurator.
Note:
Scene names created in PC configurator
should not contain spaces. Otherwise, errors
may occur in Web matrix switching.
Screen
Represents the scene area for matrix switching.
Transmitters
Represents the list of transmitters.
Receivers
Represents the table of transmitters and receivers. In
this table, receivers cannot be changed and can only
be changed in PC configurator, and transmitters can
be changed here by choosing from Transmitters list.
Apply
Clicks to save the current settings and apply them to
IP control box.
Auto Apply
Select it to automatically apply changes to the IP
control box as soon as they are made
34
Operating Matrix Switching via Web
If you import a configuration file from PC configurator, you can use the
scenes created already. For example, if you create a 3 x 3 matrix in PC
configurator, which contains 2 x 2 video wall (), multi-view () and single view
(DT-HDVD-IPSTR-RX) settings, you can use the same scene Matrix3x3 in
the Web configuration page after importing its configuration file.
1. Log in to the Web configuration page.
2. Click Scenes tab.
3. Select Matrix3x3 > Screen.
4. Operating matrix switching as follows.
To change a transmitter for single view (DT-HDVD-IPSTR-ENC),
click and drag a transmitter (DT-HDVD-IPSTR-ENC only) from the
transmitters list to the corresponding box.
35
To change a transmitter for video wall operation (Video wall not supported
by the DT-HDVD-IPSTR-RX), click and drag a transmitter ( EX363
only) from the transmitters list to the any box of the 2 x 2 video
wall divided by broken double lines.
To change a transmitter for multi-view (IPM3000), click and drag multiple
transmitters (EX363 for example) from the transmitters list to the
corresponding box.
Note:
If you want to intuitively view all TXs arranged in a RX in a multi-view
application, you can click the icon. If you want to clear all the TX
information, click Clear.
5. Click Apply.
NOTE: If you select Auto apply it automatically saves the current settings
and applies them to IP control box as soon as changes are made in the
scene area.
Managing Administrator and Common User
Account
You can use an administrator account to access the settings for Scenes,
TX/RX Settings and System Settings while only Scenes settings can be
accessed using a common user account.
Changing the Administrator Password
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the User Management area.
4. For Password, enter a new password using 1-10 letters (case sensitive) or
digits.
Note:
The administrator user name is admin and cannot be changed.
36
If you have forgotten your new password, you can create a new one
or restore IP control box to its default settings to use the factory
parameters. For more information, see "Restoring IP Control Box to
its Default Settings" section.
5. Click Save.
Creating a Common User Account
You can use administrator account to create five common user accounts at
most to access the settings for Scenes only.
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the Common User List area.
4. For User Name, enter a user name using 1-10 letters (case sensitive) or
digits. And name cannot be admin or null.
5. For Password, enter a new password using 1-10 letters (case sensitive) or
digits.
Note:
If you have forgotten user name and password, you can use
administrator account to find the user name and can only create a
new password if lost.
6. Click Save.
Note:
To delete user name and password, click Delete.
37
Device Maintenance
Restoring IP Control Box to its Default
Settings
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the Commands area.
4. Click Factory Default. Then this device will reboot and restore to its
default settings.
Note:
When the default settings are restored, your custom data is lost.
Therefore, exercise caution when performing this operation.
You can also restore IP control box to its default settings using
RESET button on the front panel or API commands.
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Rebooting IP Control Box
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the Commands area.
4. Click Reboot. Then this device will reboot.
Note:
You can also power off IP control box then on to perform this
operation.
Shutting Down IP Control Box
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the Commands area.
4. Click Shutdown. Then IP control box is powered off.
Note:
To repower IP control box, disconnect it from its power supply then
connect to it.
Viewing API and System Version
1. Log in to the Web configuration page.
2. Click System Settings tab.
3. Scroll down to the Version area.
4. View the current API and system version.
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41
FAQ
1. Why can’t I log in to the Web configuration page?
Check that all the devices are powered on and working properly.
Check that all the cables are qualified and connected properly.
Check that LAN2 (C) port is connected for login.
Check that your computer and IP control box's LAN2 (C) port are in the
same subnet. If not, you can set a static IP on your computer. For more
information, see "Using LAN2 (C) Port" section.
Check that your IP address and password for login are correct. For more
information, see "Accessing the Device via Web" section.
Try other types of browsers or the latest version of your browser. For
optimal performance, we would recommend use of the latest versions of
Firefox, Opera, Safari, Internet Explorer 10 or Chrome.
Make sure that the local network connection on your computer is enabled.
Make sure that the network adapter on your computer is installed
and enabled properly.
Disconnect and then reconnect the Ethernet cables between your
computer, IP control box or switch.
Reboot your browser, IP control box, switch or your computer.
2. If no devices appear in the Scenes or TX/RX Settings page, what can I
do?
Ensure that all devices are powered on and connected to the same
network.
Refresh these pages using the All Devices or Reload buttons.
Refresh the browser.
Ensure that the network settings in the switch are correct for those set in
the TX/RX units.
Try restarting all devices in the network.
Perform a reset on the IP control box by holding down the RESET button
for five or more seconds on the front of the device or using the Web
configuration page
42
Product Service
Maintenance
Clean this unit with a soft, dry cloth. Never use alcohol, paint thinner or
benzine to clean this unit.
Provided Service
1. Damage Requiring service: The unit should be serviced by qualified
service personnel if:
The DC power supply cord or AC adapter has been damaged;
Objects or liquids have gotten into the unit;
The unit has been exposed to rain;
The unit does not operate normally or exhibits a marked change in
performance;
The unit has been dropped or the cabinet damaged.
2. Servicing Personnel: Do not attempt to service the unit beyond that
described in these operating instructions. Refer all other servicing to
authorized servicing personnel.
3. Replacement parts: When parts need replacing ensure the service uses
parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in
fire, electric shock, or other hazards.
4. Safety check: After repairs or service, ask the service technician to
confirm that the unit is in proper working condition.
43
DATATRONIX 1-Year Limited Warranty
DATATRONIX. (the "Company") warrants to the Original Purchaser that the item
purchased is free from defects in workmanship or material under normal use.
This warranty starts on the date of shipment of the hardware to the Original
Purchaser. During the warranty period, the Company agrees to repair or replace,
at its sole option, without charge to Original Purchaser, any defective
component. To obtain service, the Original Purchaser must return the item to the
Company properly packaged for shipping. All defective products must be
returned to the Company within thirty (30) days of failure. Products must be
returned with a description of the failure and Return Merchandise Authorization
(RMA) number supplied by the Company. To receive a RMA number and a
return shipping address on where to deliver the hardware, call 610-429-1821.
The shipping, and insurance charges incurred in shipping to the Company will be
paid by Original Purchaser, and all risk for the hardware shall remain with the
Original Purchaser until such time as Company takes receipt of the hardware.
Upon receipt, the Company will promptly repair or replace the defective unit, and
then return said unit to Original Purchaser, shipping prepaid. The Company may
use reconditioned or like-new parts or units, at its sole option, when repairing any
hardware. Repaired products shall carry the same amount of outstanding
warranty as from original purchase. Any claim under the warranty must include
dated proof of purchase or invoice. In any event, the Company's liability for
defective hardware is limited to repairing or replacing the hardware. This
warranty is contingent upon proper use of the hardware by Original Purchaser
and does not cover: if damage is due to Acts of God (including fire, flood,
earthquake, storm, hurricane or other natural disaster), accident, unusual
physical, electrical, or electromechanical stress, modifications, neglect; misuse,
operation with media not approved by the Company, tampering with or altering of
the hardware, war, invasion, act of foreign enemies, hostilities (regardless of
whether war is declared), civil war, rebellion, revolution, insurrection, military or
usurped power or confiscation, terrorist activities, nationalization, government
sanction, blockage, embargo, labor dispute, strike, lockout or interruption or
failure of electricity, air conditioning, or humidity control, internet, network, or
telephone service The warranties given herein, together with any implied
warranties covering the hardware, including any warranties of merchantability or
fitness for a particular purpose, are limited in duration to two years from the date
of shipment to the Original Purchaser. Jurisdictions vary with regard to the
enforceability of warranty limitations, and you should check the laws of your local
jurisdiction to find out whether the above limitation applies to you. The Company
shall not be liable to you for loss of data, loss of profits, lost savings, special,
incidental, consequential, indirect, or other similar damages arising from breach
of warranty, breach of contract, negligence, or other legal action even if the
Company or its agent has been advised of the possibility of such damages, or for
any claim brought against you by another party. Jurisdictions vary with regard to
the enforceability of provisions excluding or limiting liability for incidental or
consequential damages. You should check the laws of your local jurisdiction to
44
find out whether the above exclusion applies to you. This warranty allocates risks
of product failure between Original Purchaser and the Company. The Company's
hardware pricing reflects this allocation of risk and the limitations of liability
contained in this warranty. The warranty set forth above is in lieu of all other
express warranties, whether oral or written. The agents, employees, distributors,
and dealers of the Company are not authorized to make modification to this
warranty, or additional warranties binding on the Company. Accordingly,
additional statements such as dealer advertising or presentations, whether oral
or written, do not constitute warranties by the Company and should not be relied
upon. This warranty gives you specific legal rights. You may also have other
rights which vary from one jurisdiction to another.
45
Glossary
Acronym
Complete Term
API
Application Programming Interface
DC
Direct Current
ESD
Electro-static Discharge
GUI
Graphical User Interface
HDMI
High Definition Multimedia Interface
I/O
Input / Output
LAN
Local Area Network
LED
Light Emitting Diode
PC
Personal Computer
RX
Receiver (Decoder)
TX
Transmitter (Encoder)
DATA-TRONIX Corporate Office
1085 Andrew Dr. Ste A West Chester PA 19380
Tel: (610) 429-1821
www.datatronix.biz
support@datatronix.biz
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