Dataton WIRETAG User Manual

DATATON WIRETAG USER GUIDE
CONTENTS
1. INTRODUCTION ................................................................................................................. 3
2. SYSTEM REQUIREMENTS
3. WIRETAG AS A POWERED TRANSPONDER
3.1 CONFIGURING TRANSPONDER ID WITH A PICKUP
3.2 CONFIGURING TRANSPONDER ID WITH CONFIGURATION APP
3.3 USING AUTOMATIC TRIGGERING
4. WIRETAG AND SYNCHRONIZED AUDIO WITH WATCHOUT
4.1 INSTALLING THE WIRETAG DRIVER
4.2 PREPARING THE START SCRIPT
4.3 PREPARING MEDIA AND WIRETAG
4.4 ADDITIONAL CONFIGURATION OPTIONS
4.5 FIRMWARE UPGRADE
4.6 HUBS AND EXTENSION CABLES
..................................................................................................... 4
.......................................................... 5
.................................................................................. 5
................................................. 7
.................................................................................. 7
........................................................................................ 11
.................................................................................12
....................................................................14
...................................................................................................20
................................................................................... 20
...................................... 5
2 | WIRETAG – USER GUIDE
1… INTRODUCTION
Dataton WIRETAG is the link between a WATCHOUT multi-display show and PICKUP audio guide, making it possible to listen to the audio content of a WATCHOUT show on a PICKUP. WIRETAG collects syncronization data from WATCHOUT and sends it to PICKUP via infra­red, ensuring that the audio is in perfect sync with the WATCHOUT show.
WIRETAG may also be used as a powered transponder, which could be helpful in situations where replacing the battery in a regular, battery-powered MICROTAG transponder would be difcult.
WIRETAG (left) and the Dataton
WATCHPAX media player with
built-in WATCHOUT.
3 | INTRODUCTION
2… SYSTEM REQUIREMENTS
This user guide applies to WIRETAG rmware version 1.3.0.
PICKUP rmware 1.9 or later is recommended for the audio guides.
PICKUP Set ID version 1.7 or later is recommended for changing the identity number of the WIRETAG.
WATCHOUT version 5.5 or later is recommended. Earlier verisons may work, but are not recommended for best performance.
PICKUP rmware, PICKUP Set ID and WATCHOUT software are all available from
www.dataton.com.
4 | WIRETAG – USER GUIDE
3… WIRETAG AS A POWERED TRANSPONDER
WIRETAG may replace MICROTAG transponders in your audio tour if you require a tran­sponder that is externally powered. Just connect the WIRETAG to a power source, such as a USB charger or port able to deliver 100mA current, using the supplied USB cable.
3.1 CONFIGURING THE TRANSPONDER ID WITH A PICKUP
To set the transponder number, use a PICKUP with Set ID app version 1.7 or later. The Set ID app is avaliable for download from www.dataton.com. Instructions are included in the download.
Note > Earlier versions may work, but with limited functionality.
3.2 CONFIGURING THE TRANSPONDER ID WITH THE CONFIGURATION APPLICATION
You can also set the transponder number with the WIRETAG conguration application, which is a Windows application downloaded from Dataton. Connect the WIRETAG to a computer. Install the driver, as described in paragraph 4.1.2, if necessary. Open the conguration application, select the WIRETAG to congure in the list on the left, click the
‘Get settings’ button. Enter the new transponder number at ‘Hot spot ID’, and then conrm by
clicking the ‘Write settings’ button.
3.3 USING AUTOMATIC TRIGGERING
WIRETAG can automatically trigger PICKUP to play audio, without the user pressing the button. As PICKUP communicates with an infrared (IR) signal, there has to be a free line of sight between PICKUP and WIRETAG for this to work. The PICKUP unit also needs to be pointing towards the WIRETAG. Read more in paragraph 4.4.6.
5 | WIRETAG AS A POWERED TRANSPONDER
Visitors to the experience center at Herkenrode Abbey in Belgium enjoy an immersive, chronological tour that combines Dataton WATCHOUT visuals with audio from
PICKUP guides.
6 | WIRETAG – USER GUIDE
4… WIRETAG AND SYNCHRONIZED AUDIO WITH WATCHOUT
The WIRETAG communicates with WATCHOUT and delivers time code, via infrared, to a PICKUP audio guide to ensure audio content is synchronized to the WATCHOUT show. When a user points a PICKUP towards a WIRETAG and pushes the button, WIRETAG will transmit its identity number, so that PICKUP can start playing the correct audio track, as well as time code to jump to the correct time point in the audio le. In addition to this, WIRETAG emits the time code approximately once every second. If a PICKUP does not receive any additional time code after for the rst transmission, it will still be in lip sync for at least 10 minutes. Any additional time codes seen by PICKUP will adjust the internal clock, providing lip sync for any amount of time.
4.1 INSTALLING THE WIRETAG DRIVER
When the driver is installed, WIRETAG will appear as a serial port in Windows.
4.1.1. WATC H PAX
In WATCHPAX, the driver is already installed and the WIRETAG will appear as ‘COM3’. Additional WIRETAG connected to a WATCHPAX will be named ‘COM4’, ‘COM5’ etc.
4.1.2. OTHER COMPUTERS RUNNING WINDOWS 7 OR EARLIER
If you want to use WIRETAG with computers other than WATCHPAX, rst install the WIRE­TAG driver. This should be done without having the WIRETAG connected. To install the driver, download the WIRETAG software package from www.dataton.com. Unzip the le onto a local hard drive and open the Drivers folder. If running 32-bit Windows, run dpinst­x86.exe. If using 64-bit Windows, run dpinst-x64.exe. In both cases, simply double-click the le to run it.
7 | WIRETAG AND SYNCHRONIZED AUDIO WITH WATCHOUT
Loading...
+ 14 hidden pages