CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists for over 35 years, we
want to provide the most comprehensive level of service and support in
the industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06594 E
INSTALLATION INSTRUCTIONS
Important:
• Follow static safety precautions when handling computer memory.
• For specific static safety precautions as they apply to your computer,
please refer to your system’s user manual.
• Inspect the shipping package and memory modules for damage. If
damage exists, please refer to the Customer Support Section.
CONFIRM SYSTEM OPERATION
1. Using your system documentation, power down your system and
reboot. During the reboot process your system will size the
memory currently installed and run diagnostics to test all system
components. Be sure there are no errors before continuing with
the installation, and record the size of the memory currently
installed to compare to the memory size after installation of new
memory.
DIMM MEMORY
P/N 06594 E
CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists for over 35 years, we
want to provide the most comprehensive level of service and support in
the industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06594 E
INSTALLATION INSTRUCTIONS
Important:
• Follow static safety precautions when handling computer memory.
• For specific static safety precautions as they apply to your computer,
please refer to your system’s user manual.
• Inspect the shipping package and memory modules for damage. If
damage exists, please refer to the Customer Support Section.
CONFIRM SYSTEM OPERATION
1. Using your system documentation, power down your system and
reboot. During the reboot process your system will size the
memory currently installed and run diagnostics to test all system
components. Be sure there are no errors before continuing with
the installation, and record the size of the memory currently
installed to compare to the memory size after installation of new
memory.
DIMM MEMORY
P/N 06594 E
MEMORY REMOVAL
Note: Refer to your system owner’s manual for detailed instructions.
Caution: System parts are sensitive to electrostatic discharge and can be
damaged by the static charge you may carry. You should also
wear a
rounded wrist strap, if you have one.
1. Power off the system and remove the cover to gain access to the
memory slots.
2. If you need to remove existing memory (to replace with higher density
modules for example), do that now by pressing down on the ejection
levers on both sides of module slots. Carefully pull the modules straight
out of the slots and set them down on an antistatic mat.
MEMORY INSTALLATION
3. Open both ejector levers on each slot.
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly on both top ends of the module, applying equal pressure
until the module snaps into place. Lock the module in the socket by
pushing up on the ejector levers until they are in their upright position.
Caution: Confirm the modules are fully and evenly seated in the slots.
Improper seating can cause electrical shorts that can damage
the memor
and/or the s
tem.
6. Repeat the above steps for each bank of memory you wish to install.
7. Reinstall the cover and power up the system.
8. After you reboot, ensure the system recognizes the new memory
configuration.
MEMORY REMOVAL MEMORY INSTALLATION
Note: Refer to your system owner’s manual for detailed instructions. 3. Open both ejector levers on each slot.
Caution: System parts are sensitive to electrostatic discharge and can be
damaged by the static charge you may carry. You should also
wear a
rounded wrist strap, if you have one.
1. Power off the system and remove the cover to gain access to the
memory slots.
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly on both top ends of the module, applying equal pressure
until the module snaps into place. Lock the module in the socket by
pushing up on the ejector levers until they are in their upright position.
2. If you need to remove existing memory (to replace with higher density
modules for example), do that now by pressing down on the ejection
levers on both sides of module slots. Carefully pull the modules straight
out of the slots and set them down on an antistatic mat.
Caution: Confirm the modules are fully and evenly seated in the slots.
Improper seating can cause electrical shorts that can damage
the memor
and/or the system.
6. Install the second module of the set to completely fill the bank with two
identical modules.
7. Reinstall the cover and power up the system.
8. After you reboot, ensure the system recognizes the new memory
configuration.