CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists for over 35 years, we
want to provide the most comprehensive level of service and support in
the industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06686 B
DRH8620 INSTALLATION INSTRUCTIONS FOR HP
RP7420, RP8420, RX7620 and RX8620 SERVERS
MEMORY OVERVIEW
Note: Refer to your system owner’s manual for detailed instructions and be
sure to follow all static and safety precautions.
• The HP rp7420 and rx7620 servers will support up to 128GB of
memory.
• The HP rp8420 and rx8620 servers will support up to 256GB of
memory.
• The DRH8620 is available in several capacities and each product
contains four identical DIMMs.
• Memory is installed on one or two (rp7420 and rx7620), or one to
four (rp8420 and rx8620) HP cell boards.
• Each cell board contains sixteen DIMM slots arranged as four banks
of four.
• DIMMs must be installed in groups of four identical modules.
• Each cell board supports from 1GB to 64GB.
• 512MB, 1GB and 2GB DIMMs can be installed on a cell board but
not mixed within the same bank. 4GB DIMMs cannot be mixed with
any other capacity on a cell board.
• For optimum memory interleaving and performance, the memory on
each cell board should be identical (same quantity and capacity).
P/N 06686 B
CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists for over 35 years, we
want to provide the most comprehensive level of service and support in
the industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06686 B
DRH8620 INSTALLATION INSTRUCTIONS FOR HP
RP7420, RP8420, RX7620 and RX8620 SERVERS
MEMORY OVERVIEW
Note: Refer to your system owner’s manual for detailed instructions and be
sure to follow all static and safety precautions.
• The HP rp7420 and rx7620 servers will support up to 128GB of
memory.
• The HP rp8420 and rx8620 servers will support up to 256GB of
memory.
• The DRH8620 is available in several capacities and each product
contains four identical DIMMs.
• Memory is installed on one or two (rp7420 and rx7620), or one to
four (rp8420 and rx8620) HP cell boards.
• Each cell board contains sixteen DIMM slots arranged as four banks
of four.
• DIMMs must be installed in groups of four identical modules.
• Each cell board supports from 1GB to 64GB.
• 512MB, 1GB and 2GB DIMMs can be installed on a cell board but
not mixed within the same bank. 4GB DIMMs cannot be mixed with
any other capacity on a cell board.
• For optimum memory interleaving and performance, the memory on
each cell board should be identical (same quantity and capacity).
P/N 06686 B
MEMORY REMOVAL MEMORY INSTALLATION
g
y
g
y
Note: Refer to your system owner’s manual for detailed instructions. 3. Open both ejector levers on each slot.
Caution: System parts are sensitive to electrostatic discharge and can be
1. Remove the applicable cell board and place the board on an antistatic
mat.
2. If you need to remove existing memory (to replace with higher density
modules for example), do that now by pressing down on the ejection
levers on both sides of module slots. Carefully pull the modules straight
out of the slots and set them down on an antistatic mat.
damaged by the static charge you may carry. You should wear a
rounded wrist strap.
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly with your thumbs on both top ends of the module, applying
equal pressure until the module snaps into place. Lock the module in the
socket by pushing up on the ejector levers until they are in their upright
position.
Caution: Confirm the modules are fully and evenly seated in the slots.
6. Continue to install the remaining memory modules until you have filled
the bank with four identical modules. Repeat the above steps for each
MEMORY REMOVAL MEMORY INSTALLATION
Note: Refer to your system owner’s manual for detailed instructions. 3. Open both ejector levers on each slot.
Caution: System parts are sensitive to electrostatic discharge and can be
1. Remove the applicable cell board and place the board on an antistatic
mat.
2. If you need to remove existing memory (to replace with higher density
modules for example), do that now by pressing down on the ejection
levers on both sides of module slots. Carefully pull the modules straight
out of the slots and set them down on an antistatic mat.
damaged by the static charge you may carry. You should wear a
rounded wrist strap.
bank of memory you wish to install. Different capacity memory can be
installed on a cell board, but not in the same bank.
7. Reinstall the cell board.
8. After you reboot, ensure the system recognizes the new memory
configuration.
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly with your thumbs on both top ends of the module, applying
equal pressure until the module snaps into place. Lock the module in the
socket by pushing up on the ejector levers until they are in their upright
position.
Improper seating can cause electrical shorts that can damage
the memor
and/or the system.
Caution: Confirm the modules are fully and evenly seated in the slots.
6. Continue to install the remaining memory modules until you have filled
the bank with four identical modules. Repeat the above steps for each
bank of memory you wish to install. Different capacity memory can be
installed on a cell board, but not in the same bank.
7. Reinstall the cell board.
8. After you reboot, ensure the system recognizes the new memory
configuration.
Improper seating can cause electrical shorts that can damage
the memor
and/or the system.
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