
CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists since 1967, we want
to provide the most comprehensive level of service and support in the
industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06693 A
DRH380G4 INSTALLATION INSTRUCTIONS FOR
HP PROLIANT DL380 G4 AND ML370 G4 SERVERS
SYSTEM AND MEMORY OVERVIEW
Note: Refer to your system owner’s manual for detailed instructions and be
sure to follow all static and safety precautions.
• The ProLiant DL380 G4 has 6 DIMM slots. Except for a single DIMM
in the first slot, odd numbered DIMMs are not supported—modules
must be installed in matched pairs. If installing both single and dualrank DIMMs, the dual-rank DIMMs must be installed in slots 1 and 2.
Dual-rank DIMMs are not supported in slots 5 and 6. The Online
Spare Option is not supported when dual-rank DIMMs are used. No
more than the equivalent of 8 ranks total can be installed.
• The ProLiant ML370 G4 has 8 DIMM slots. Dual-rank DIMMs are not
supported.
Cap Dataram HP Description
1GB DRH380G4/1GB 343055-B21 2x512MB SR DIMMs
2GB DRH380G4/2GB 343056-B21 2x1GB SR DIMMs
4GB DRH380G4S/4GB 343057-B21
4GB DRH380G4D/4GB 375004-B21 2x2GB DR DIMMs
(SR=Single-Rank; DR=Dual-Rank)
2x2GB SR DIMMs
P/N 06693 A
CUSTOMER SUPPORT
Dataram's Technical Support Program goes beyond the lifetime warranty,
routine calls and questions. As memory specialists since 1967, we want
to provide the most comprehensive level of service and support in the
industry.
Our Customer Support representatives can answer your questions and
give you information on system/memory configurations, upgrade options,
product specifications, compatibility and other technical topics or issues.
In Europe:
+45 70 212 217 (Phone)
+45 70 212 211 (FAX)
eusupport@dataram.com (E-mail)
In the U.S.A. and all other countries:
800-599-0071 (Toll Free)
609-799-0071 (Phone)
609-936-1369 (FAX)
usasupport@dataram.com (E-mail)
If a Dataram memory board does not function properly we will issue a
Return Material Authorization number (RMA#) for the return of the
defective module(s) and express ship a repair or replacement to you at
no charge.
P/N 06693 A
DRH380G4 INSTALLATION INSTRUCTIONS FOR
HP PROLIANT DL380 G4 AND ML370 G4 SERVERS
SYSTEM AND MEMORY OVERVIEW
Note: Refer to your system owner’s manual for detailed instructions and be
sure to follow all static and safety precautions.
• The ProLiant DL380 G4 has 6 DIMM slots. Except for a single DIMM
in the first slot, odd numbered DIMMs are not supported—modules
must be installed in matched pairs. If installing both single and dualrank DIMMs, the dual-rank DIMMs must be installed in slots 1 and 2.
Dual-rank DIMMs are not supported in slots 5 and 6. The Online
Spare Option is not supported when dual-rank DIMMs are used. No
more than the equivalent of 8 ranks total can be installed.
• The ProLiant ML370 G4 has 8 DIMM slots. Dual-rank DIMMs are not
supported.
Cap Dataram HP Description
1GB DRH380G4/1GB 343055-B21 2x512MB SR DIMMs
2GB
4GB DRH380G4S/4GB 343057-B21 2x2GB SR DIMMs
4GB DRH380G4D/4GB 375004-B21 2x2GB DR DIMMs
DRH380G4/2GB 343056-B21 2x1GB SR DIMMs
(SR=Single-Rank; DR=Dual-Rank)
P/N 06693 A

MEMORY REMOVAL
Note: Refer to your system owner’s manual for detailed instructions.
MEMORY INSTALLATION
3. Open both ejector levers on each slot.
Caution: System parts are sensitive to electrostatic discharge and can be
damaged by the static charge you may carry. You should wear a
rounded wrist strap.
1. The table below reflects the only valid configurations for the ProLiant
DL380 G4. Bank A reflects DIMM slots 1A and 2A, Bank B reflects DIMM
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly with your thumbs on both top ends of the module, applying
equal pressure until the module snaps into place. Lock the module in the
socket by pushing up on the ejector levers until they are in their upright
position.
slots 3B and 4B, & Bank C reflects DIMM slots 4C and 5C.
Bank A Bank B Bank C NOTES
SINGLE RANK EMPTY EMPTY
SINGLE RANK SINGLE RANK EMPTY
SINGLE RANK SINGLE RANK SINGLE RANK
DUAL RANK EMPTY EMPTY
DUAL RANK SINGLE RANK EMPTY
DUAL RANK SINGLE RANK SINGLE RANK
DUAL RANK DUAL RANK EMPTY
Online Spare not
Online Spare not
Online Spare not
Online Spare not
2. The ProLiant ML370 G4 has four banks of memory, identified as 1A and
2A, 3B and 4B, 5C and 6C, and 7D and 8D. DIMMs are installed
beginning with slots 1A and 2A. Do not skip any slots.
supported
supported
supported
supported
Caution: Confirm the modules are fully and evenly seated in the slots.
Improper seating can cause electrical shorts that can damage
the memor
6. Continue to install the remaining memory modules until you have filled
the bank with two identical modules. Repeat the above steps for each
bank of memory you wish to install.
7. Reconnect the power cords and external cables, and turn on the system.
8. After you reboot, ensure the system recognizes the new memory
configuration.
MEMORY REMOVAL MEMORY INSTALLATION
Note: Refer to your system owner’s manual for detailed instructions. 3. Open both ejector levers on each slot.
Caution: System parts are sensitive to electrostatic discharge and can be
damaged by the static charge you may carry. You should wear a
rounded wrist strap.
1. The table below reflects the only valid configurations for the ProLiant
DL380 G4. Bank A reflects DIMM slots 1A and 2A, Bank B reflects DIMM
4. Position a module over the slot so that the alignment notches on the
DIMM match the notches on the connector.
5. Press firmly with your thumbs on both top ends of the module, applying
equal pressure until the module snaps into place. Lock the module in the
socket by pushing up on the ejector levers until they are in their upright
position.
slots 3B and 4B, & Bank C reflects DIMM slots 4C and 5C.
Bank A Bank B Bank C NOTES
SINGLE RANK EMPTY EMPTY
SINGLE RANK SINGLE RANK EMPTY
SINGLE RANK SINGLE RANK SINGLE RANK
DUAL RANK EMPTY EMPTY
DUAL RANK SINGLE RANK EMPTY
DUAL RANK SINGLE RANK SINGLE RANK
DUAL RANK DUAL RANK EMPTY
Online Spare not
Online Spare not
Online Spare not
Online Spare not
2. The ProLiant ML370 G4 has four banks of memory, identified as 1A and
2A, 3B and 4B, 5C and 6C, and 7D and 8D. DIMMs are installed
beginning with slots 1A and 2A. Do not skip any slots.
supported
supported
supported
supported
Caution: Confirm the modules are fully and evenly seated in the slots.
Improper seating can cause electrical shorts that can damage
the memor
6. Continue to install the remaining memory modules until you have filled
the bank with two identical modules. Repeat the above steps for each
bank of memory you wish to install.
7. Reconnect the power cords and external cables, and turn on the system.
8. After you reboot, ensure the system recognizes the new memory
configuration.
and/or the system.
and/or the system.