Datapath VSN400 User Manual

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Page 1

WALL CONTROLLER USER GUIDE

VSN400 2nd Generation

Version 1.1.0

Page 2

Contents

Table of Contents

Disclaimer/Copyright Statement.....................................................................................................5

Quick Start Guide..............................................................................................................................6

Contents............................................................................................................................................................................................................6

Step 1 - Keyboard and Mouse..................................................................................................................................................................6

Step 2 - Connect to a Network (Optional)...........................................................................................................................................6

Step 3 - Connect Input Source..................................................................................................................................................................7

Step 4 - Connect an Output Source........................................................................................................................................................7

Step 5 - Powering up the System.............................................................................................................................................................8

Step 6 - Windows10 Setup.........................................................................................................................................................................9

Step 7- Display Driver Conguration Tool............................................................................................................................................9

Step 8 - WallControl 10 (Optional).......................................................................................................................................................10

Chapter 1 - Introduction.................................................................................................................13

1.1 Introduction..........................................................................................................................................................................................13

1.2 Systems ..................................................................................................................................................................................................13

1.3 How the User Guide is Organised................................................................................................................................................13

1.4 Fonts and Symbols..............................................................................................................................................................................13

1.5 Terminology and Denitions..........................................................................................................................................................14

Chapter 2 - Safety............................................................................................................................15

2.1 Safety Precautions.............................................................................................................................................................................15

2.2 Rack Mount Safety Instructions.....................................................................................................................................................16

2.3 Unpacking and Initial Inspection..................................................................................................................................................16

Chapter 3 - General.........................................................................................................................17

3.1 Overview.................................................................................................................................................................................................17

3.2 Associated Output/Input Cards and Related Products........................................................................................................17

3.3 Product Datasheets............................................................................................................................................................................17

Chapter 4 - Hardware.....................................................................................................................18

4.1 VSN400 ..................................................................................................................................................................................................18

Chapter 5 - Cabling.........................................................................................................................19

5.1 Connecting the Keyboard and Mouse........................................................................................................................................19

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Contents

5.2 Connecting to a Network.................................................................................................................................................................19

5.3 Connecting Input Sources...............................................................................................................................................................20

5.4 Connect Monitors and Control Screen (Optional).................................................................................................................20

5.5 Connecting Power Cables................................................................................................................................................................22

Chapter 6 - Operation.....................................................................................................................23

6.1 Switching On.........................................................................................................................................................................................23

6.2 Initial System Boot on Delivery (Windows 10).........................................................................................................................23

6.3 Display Driver Conguration Tool (DDCT).................................................................................................................................25

6.4 Opening WallControl 10 (Optional).............................................................................................................................................35

Chapter 7 - Software......................................................................................................................37

7.1 WallControl 10 (Optional)...............................................................................................................................................................37

7.2 Wall Monitor (Optional)...................................................................................................................................................................40

7.3 Vision Application (Optional)........................................................................................................................................................42

7.4 Software Utilities...................................................................................................................................................................................44

Chapter 8 - Maintenance................................................................................................................45

8.1 Filter Maintenance..............................................................................................................................................................................45

8.2 Technical Support ..............................................................................................................................................................................46

Chapter 9 - Environmental.............................................................................................................47

9.1 Certication and Compliances......................................................................................................................................................47

Chapter 10 - Specications............................................................................................................48

10.1 Technical Drawings............................................................................................................................................................................48

10.2 Technical Specication - VSN400...............................................................................................................................................49

Chapter 11 - Warranty....................................................................................................................50

11.1 Warranty Statement.........................................................................................................................................................................50

11.2 RMA Returns Policy..........................................................................................................................................................................50

Chapter 12 - Advanced Users.........................................................................................................52

12.1 Command Line Interface................................................................................................................................................................52

12.2 Verify RAID...........................................................................................................................................................................................56

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Contents

12.3 Installing CODEC Packs to Play Video ......................................................................................................................................56

12.4 Firmware Updates.............................................................................................................................................................................57

12.5 System Recovery/Restoring to Factory Settings....................................................................................................................57

Index.................................................................................................................................................58

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Disclaimer/Copyright Statement

Datapath Limited claims copyright on this User Guide. No part of this User Guide may be reproduced, released, disclosed, stored in any electronic format, or used in whole or in part for any purpose other than stated herein without the express permission of Datapath Limited.

Whilst every eort is made to ensure that the information contained in this User Guide is correct, Datapath Limited

make no representations or warranties with respect to the contents thereof, and do not accept liability for any errors or omissions.

Datapath reserves the right to change specication without prior notice and cannot assume responsibility for the use

made of the information supplied. Datapath Limited acknowledges all registered trademarks used within this User Guide.

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Quick Start Guide

Contents

A version of the Quick Start Guide is included below for your convenience.

Step 1 - Keyboard and Mouse

Each Datapath system is custom built therefore the number and type of input and output cards will dier from system

to system.

Accompanying this Quick Start Guide are PCIe card product leaets which give details on how the cards are installed

and any accessories supplied with them.

Connect Keyboard and Mouse to USB Ports. USB Ports are also available on the front panel.

Step 2 - Connect to a Network (Optional)

Main System

VSN400 Main chassis Mouse/Keyboard Recovery Media Accessories Pack Mains Cable Build Log

In addition, if any optional cards are installed:

PCIe card product leaets Cables/Adapters as specied in the product leaets

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Quick Start Guide

Each Datapath system is custom built. The number and type of inputs will dier from system to system.

Contained within the documentation pack are PCIe card product leaets which give details on how the cards are

connected.

The I/O panel on your system may dier from the above illustration depending on which motherboard option you

have purchased. Refer to the motherboard documentation for more details.

Step 3 - Connect Input Source

Step 4 - Connect an Output Source

To enable you to complete the initial setup of the system displays must be connected to the rst and second output as

shown below.

1 2

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Quick Start Guide

Connect power cables then plug into a mains supply.

Switch on the power supply units.

Switch on the system.

RPSU System ATX System

Step 5 - Powering up the System

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Quick Start Guide

Step 6 - Windows10 Setup

Once the system has been congured in our factory the operating system is resealed, meaning that when switching on the system for the rst time the operating system setup commences.

You will be prompted to enter information to set up your wall controller.

There is no requirement for users to activate Windows 10, activation is done automatically.

Once the Windows setup is complete, the Display Driver Conguration Tool (DDCT) is displayed. The DDCT will guide you, step by step, through the conguration of the graphics outputs, enabling you to quickly create one or more video

walls

On the nal stage of the conguration, the (DDCT) will recommend the optimum way to connect your VSN400 to your

video wall displays.

You can access the conguration tool at anytime should you wish to make changes. Right click on the desktop and select Display Driver Conguration Tool from the menu.

A full description of the Display Driver Conguration Tool can be found in the User Guide which can be found on the

Recovery Media.

Step 7- Display Driver Conguration Tool

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Quick Start Guide

Step 8 - WallControl 10 (Optional)

Start | All Programs | WallControl 10 - Client

When WallControl 10 is opened for the rst time you will be prompted to take a Quick Start Tour of the application. It

is strongly recommended that you take the tour prior to using the application.

The WallControl 10 - User Interface

3 4 5

Start | All Programs | WallControl 10 - Server

Before opening the Client and Security Administration Client interfaces you will need to start the Server by clicking on it in the Programs menu. Starting the Server loads both the WallControl 10 Server and the WallControl 10 Security Server. The WallControl 10 Client will only detect servers that are running.

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Quick Start Guide

1 Indicates the server you are connected too. 2 A representation of the display wall(s) associated with the server. 3 Sources Tab - Displaying all the sources connected to the server for use on the display wall. 4 Layouts Tab - Used to save, recall and share display wall layout congurations. 5 Templates Tab - Use templates to assist in the design of specic display wall layouts.

When opened, the display wall tab shows a live representation of the physical wall and the sources available to display

on it. To place a source on the video wall, simply click on the required source in the sources tab and drag it onto the

display wall representation.

The application help le contains videos explaining how multiple sources can be selected, how to use and create templates and how to save, recall and share layout les.

Display Wall

Tab

Sources

Click on the display wall representation to open the display wall tab.

Display Wall

Representation

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Quick Start Guide

Start | All Programs | WallControl 10 - Security Administration Client

The WallControl 10 - Security Administration Client (Only Available with WallControl 10 Pro)

The WallControl 10 - Security Administration Client allows Administrators to assign specic users to roles on a wall by wall basis. For example, a User can be assigned a role allowing unrestricted access on one wall but assigned a role on another wall which only allows the opening of pre-determined layouts.

Prior to the Security Client being used for the rst time, the SecurityOnO.exe program must be run to enable security protection for the application. To run the SecurityOnO.exe, ensure you are logged into Windows with

Administrator Rights.

Locate and double click on the SecurityOnO.exe le:

Program Files\WallControl 10\ Security Server\SecurityOnO

A WallControl 10-Pro serial dongle must be inserted into a vacant USB port. If the dongle is removed or swapped, the Security Client will not open and an error message is displayed, therefore it is important the dongle is not removed.

The WallControl 10 Security Application help le contains information on how to:

• Import users from the Windows Active Directory into the database.

• Create and edit roles.

• Assign permissions to providers, layouts and sources giving specic roles access to them.

• Assign roles to walls.

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Introduction

Chapter 1 - Introduction

1.1 Introduction

Congratulations on your purchase of the Datapath Wall Controller system. The wall controller has been manufactured and tested to the highest standards oering unparalleled quality and reliability. The aim of this user guide is to assist you through the installation of the system safely and eectively and act as a reference guide for future use. Do not

switch on the system until all the relevant cables have been connected.

1.2 Systems

The systems covered by this user guide are the VSN400 range of video wall controllers.

1.3 How the User Guide is Organised

The user guide is broken down into chapters and each chapter into sections. Chapters, sections and pages are numbered individually. Pages are numbered in Arabic numerals with the exception of the cover page (no numbering).

1.4 Fonts and Symbols

1.4.1 Fonts

The font used throughout the user guide is Corbel however the following font styles mean:

Bold = Used to describe menu titles, buttons in software or elements that you must type exactly as shown in the Command Line Interface

Ellipsis (...) - Parameter that can be repeated several times in a command line.

Between brackets ([]) - Optional items.

Between braces ({}) - Set of choices (separated by I) from which you must choose only one.

Italic = Information that must be supplied by the user

Courier = Indicates code or program output.

Blue Underlined = Indicates a hyper-link. Some hyper-links may be linked to external live websites.

1.4.2 Symbols

Symbols are used throughout this user guide to assist the user in quickly identifying important safety information and

notes.

Yellow triangle indicates that failure to observe the instructions could result in injury and/or damage to the system.

Lifting precautions should be considered.

White arrow in a blue box indicates a useful tip.

White exclamation mark in a blue box indicates important information.

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Introduction

1.5 Terminology and Denitions

1.5.1 BIOS

Basic Input/Output System: Used during system boot up to initialise and test system hardware and load the operating

system. Each BIOS is specically designed to work with a particular motherboard.

1.5.2 Command Line Interface

Preferred means by advanced users of issuing commands and controlling an application or operating system. Programs with a Command Line Interface are generally considered easier to automate via scripting.

1.5.3 Control Screen

Some systems are shipped with the BIOS congured to boot the system o the onboard graphics device. This output can then be used as the Control Screen for a typical video wall. The content of the control screen is not displayed on

the video wall desktop and can be used to host the WallControl 10 application window.

1.5.4 SDK

Software Development Kit: A set of software development tools which allows the creation of certain applications.

1.5.5 WallControl 10 (Optional)

An optional software application for controlling and managing Vision, IP-Camera and third party application windows on a Datapath Wall Controller. Providing a graphical representation of the video wall and a toolbar through which to manipulate all available input sources and applications.

1.5.6 WallControl 10 Security Administration Client (Optional)

The WallControl 10 Security Administration Client allows Administrators to assign specic users to roles on a wall by wall basis. The Security Administration Client is only available with WallControl 10-Pro.

1.5.7 Wall Monitor (Optional)

A software application that enables the user to monitor the temperatures and voltages of system components.

1.5.8 Screen Order

The order in which the screens appear on the display wall.

1.5.9 SQX

SQX is Datapath’s collective name for its video streaming and compression technologies.

Introduction

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Safety

Chapter 2 - Safety

2.1 Safety Precautions

To prevent damage to your Datapath product or injury to personnel operating the equipment, please read the following safety precautions prior to operation. These instructions should be made available to all those who will use and

operate Datapath products.

2.1.1 Power Supply

All Datapath products require a mains power supply. This power supply must be disconnected when equipment is

being upgraded or relocated.

2.1.2 Cables

Do not expose cables to any liquids; doing so may cause a short circuit which could damage the equipment. Do not

place heavy objects on top of any cables as this can cause damage and possibly lead to exposed live wires.

2.1.3 Ventilation

All computer equipment should be located in a well ventilated area. All ventilation holes on the computer casing must

be kept clear of any obstruction at all times. Failure to do so will result in the system over heating and damaging your

equipment.

2.1.4 Working Environment

The equipment should be located in an environment free from dust, moisture and extreme changes in temperature and should be placed on a stable and solid work surface. Liquids (hot/cold drinks etc) should not be placed near the equipment as spillage could cause serious damage.

2.1.5 Gas/Flammable Liquids

Electronic equipment should never be used in the presence of gas or any ammable liquid, doing so could result in an explosion or serious re.

2.1.6 Smoke/Unusual Smells

Should you notice smoke or unusual smells being emitted from your system, turn o and unplug the system from the mains supply. The system should then be passed to a qualied technician for inspection. Continued operation could

result in personal injury and damage to property.

2.1.7 Maintenance

Apart from what is detailed in this user guide, maintenance should only be carried out by competent technicians, any Datapath plug-in cards that are physically damaged should be returned to Datapath for repair using Datapath RMA procedures.

2.1.8 Replaceable Batteries

Caution: Risk of explosion if batteries are replaced by an incorrect type. Dispose of used batteries according to the local laws / regulations and manufacturer’s instructions.

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Safety

2.2 Rack Mount Safety Instructions

2.2.1 Temperature

If VSN400 systems are to be installed in a closed or multi-unit rack assembly, the installation should be such that the amount of air ow required for safe operation of the equipment is not compromised. The operating ambient temperature of the rack environment should be maintained below 35 degrees centigrade under all conditions. Appropriate

cooling arrangements should be built into the cabinet to ensure that this specication is maintained.

2.2.2 Mechanical Loading

Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

2.2.3 Circuit Overloading

Consideration should be given to the connection of the equipment to the mains supply circuit and the eect that

overloading of the supply might have on any over-current protection or supply wiring. Appropriate consideration of

equipment nameplate ratings should be used.

2.2.4 Reliable Earthing

Reliable earthing of all rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

2.3 Unpacking and Initial Inspection

2.3.1 Unpacking

The system is heavy; lifting precautions should be considered.

To unpack the system follow the instructions provided on the outside of the packaging. All packaging materials

should be retained for future transit.

2.3.2 Initial Inspection

All systems are carefully prepared for shipment and every eort is made to ensure you receive the product in pristine

condition. On receipt, you should carefully inspect the outer packaging for any transit damage i.e. any signs that the system may have been dropped etc.

Use the packing list enclosed to establish that all the items are present. Should any items from the packing list be missing, contact Datapath for further instructions.

Check the chassis for damage that could have an adverse aect on the operation of the system or could cause injury

to the operator. Should there be any physical damage to the power supply unit, for example damaged power sockets or exposed wiring do not connect to a power source, contact Datapath for further instructions.

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General

Chapter 3 - General

3.1 Overview

Datapath’s VSN400 systems are high quality, exible solutions for smaller, more compact video wall and multi-screen display applications. The systems have been developed for installations that require a balanced number of HD video

captures and HD video outputs and optimised to operate with the latest generation of our world leading PCI Express

graphics and video capture cards, providing exible solutions throughout the professional AV industry.

Each system has been designed for use in demanding environments. Each component has been subjected to rigorous testing to ensure the highest levels of performance and reliability.

In summary:

• High performance and reliability in demanding conditions

• Suited for 24/7 applications

• Can be operated via a network

• WallControl 10 software (optional) - Display video on the desktop in real time using an array of features

• Wall Monitor software (optional) - Provides monitoring of the temperature and voltage sensors on system

components

3.2 Associated Output/Input Cards and Related Products

The following table lists the range of Datapath cards associated with the VSN400 range of video wall controllers:

Product Description ImageDP4+ Quad output DisplayPort graphics card. ActiveSQX Dedicated IP Streaming decoding card. VisionHD2-SQX Triple channel capture and IP Streaming encoding card VisionSC-DP2 Dual channel, 4K UHD DisplayPort capture card. VisionSC-SDI4 Four channel 3G-SDI video capture card. VisionSC-HD4+ Quad HDMI video capture card. VisionAV-HD Four lane PCI Express capture card with 2 x HD DVI-I and 1 SD channels. VisionAV-SDI Four lane PCI Express capture card with 1 x HD DVI-I, SD, SDI channels. VisionHD4 Eight lane PCI Express capture card with four independent DVI-I HD channels. VisionRGB-E1s Single channel HD video capture card. VisionAV Single Channel HD and single channel SD video capture card. VisionRGB-E2s Dual channel HD video capture card. VisionDVI-DL Single channel Dual-Link video capture card. VisionSD4+1s Video capture card with four channels of SD and one of HD. VisionSDI2 Dual channel HD-SDI video capture card. VisionSD8 Eight channel SD video capture card.

We are constantly updating our product portfolio, for the latest details on our full product range please visit our website: www.datapath.co.uk

3.3 Product Datasheets

Product datasheets are available to download from www.datapath.co.uk

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Hardware

Chapter 4 - Hardware

4.1 VSN400

4.1.1 Front

Front Panel

1 = Power, on-o 5= PSU Reset LED 2= System Reset 6= PSU Alarm 3= Power LED 7= USB Ports 4= SSD LED 8= Removable Hard Drives

4.1.2 Rear

Rear Panel - RPSU

Rear Panel - ATX

R1= Power Switch R3= Ethernet Ports R2= USB Ports R4= HDMI/DisplayPort

Outputs

324

Page 19

Cabling

Chapter 5 - Cabling

This Chapter will cover:

• Connecting keyboard and mouse

• Connecting to a network

• Connecting input sources

• Connecting a control screen

• Connecting monitors

• Connecting power cables

5.1 Connecting the Keyboard and Mouse

The keyboard and mouse supplied with your system both have a USB interface. Identify vacant USB ports on the

chassis and plug them in.

The location of the USB ports are identied here

5.2 Connecting to a Network

The optional WallControl 10 software enables the user to operate and manage the video wall display remotely, via a network. The VSN400 has two Ethernet ports, plug in your network cable (not supplied) to a port and connect the wall

controller to the LAN, as shown below:

5.2.1 Network Security

It should be noted that network ports have a potential vulnerability. If your system is working in a secure environment you probably don’t need to worry about unauthorised access to the LAN port. If your system is on a network that is generally accessible, you will probably want to restrict access to the ports.

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Cabling

5.3 Connecting Input Sources

Each system is custom built and each controller will dier depending on the number and models of input and output cards installed. The packing list enclosed with your system will enable you to establish which input cards you have

installed.

Contained within the product documentation folder are PCIe card product leaets which give details on how the cards are installed and any accessories which may accompany them. For detailed information on specic cards please

consult the relevant User Manual. Each capture card manual can be located on the Datapath Recovery Media supplied with your system.

5.4 Connect Monitors and Control Screen (Optional)

To enable you to complete the initial setup of the system, displays must be connected to the rst and second output

as shown below.

5.4.1 Display Driver Conguration Tool

The Display Driver Conguration Tool is designed to guide you through the initial design and creation of your video wall (Chapter 6). However, users do have the option of conguring displays themselves.

Each system could support any number of screens from 4 to 16 depending on hardware, however the following information is a guide based on a 12 screen, 4x3 video wall system.

The number of graphics cards in your system determines how many screens will be available on your video wall. The

ImageDP4 graphics cards each support a maximum of 4 screens, one output per screen.

5.4.2 Screen Order

The screen order is determined by where the graphics cards are installed in the system. The card installed nearest to the processor is card 1 which is the rst card to be initialised and will generate the desktop for the top left monitor on the video wall plus the 3 adjacent screens. The second card drives the next four screens and so on. Each graphics

card has 4 connectors, numbered as follows:

5.3.1 Cable Handling

Great care must be taken when connecting cables. Ensure the cable connectors are the correct type for the connector

on the cards. Push the cable connector on squarely, there is no requirement to force the connector in place. Poor

cable handling could result in damaged pins in the cable connector, this in turn could cause serious and irreversible damage to the printed circuit board. Any damage caused this way is not covered under the Datapath warranty.

ImageDP4+

Four Port Graphics Card

Connectors: 4 x DisplayPort

Supports: Up to 4cards per system (16 display channels)

Cables/Adapters: ImageDP4 - None ImageDP4/DVI - 4 x DVI adapters

Output 1

Output 2

Output 3

Output 4

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Cabling

1 2 3 4

10 11 12

1-4 Output connectors on card 1 - For screens 1 - 4 5-8 Output connectors on card 2 - For screens 5-8 9-12 Output connectors on card 3 - For screens 9-12

Connect the graphic outputs to your monitors using DisplayPort cables. (Not supplied)

5.4.3 Connecting the Control Screen (Optional)

The Datapath 2nd generation VSN 400 systems are congured to initially boot o outputs 1 and 2. The control screen is a standalone monitor which is separate from the monitors on the display wall. The control screen can be used to

display the WallControl 10 application.

Connect the control screen as follows:

Twelve Screen Display Wall

Corresponding Graphics Outputs

1 2 3 4

5 6

7 8

The following illustration shows how to manually connect 12 monitors to 3 x ImageDP4+ graphics cards to create a

12 screen video wall.

For detailed information on the ImageDP4+ graphics card please consult the User Manual which can be located on the Datapath Recovery Media supplied with your system.

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Cabling

5.4.4 How to disable the Control Screen

If you do not require a control screen then you should disable the integrated graphics in the system BIOS. See the

motherboard documentation for detailed instructions.

VSN400

Onboard Graphics Device.

HDMI/DisplayPort

5.5 Connecting Power Cables

This section applies to both the RPSU and the ATX powered systems.

Connect power cables

Only use the power cables supplied with your system, for advice on replacements please contact Datapath.

Ensure cables are fully inserted into the power supply sockets, failure to do so could result in the cable becoming dislodged and the system inadvertently shutting down.

In systems with an RPSU, both cables must be connected otherwise an audible alarm will be triggered when the system is switched on.

Control Screen

Page 23

Operation

Chapter 6 - Operation

This chapter will cover:

• Switching on

• Initial system boot on delivery

• Setting up the operating system

• Opening WallControl 10

• Displaying video captures

6.1 Switching On

When switching the system on for the rst time you will need to complete the initial system boot steps as described in

Initial System Boot on Delivery below.

6.1.1 Switching on the System

All systems are supplied with either RPSU or ATX power supplies.

• Switch on the power supply units ensuring both units on the RPSU are switched on.

• Turn on the main system power switch which is located on the front panel.

The BIOS and boot messages will be displayed on the control screen (if connected) as the system boots. Once the

system boot up is complete, the display wall will open up into a Windows desktop.

RPSU ATX

6.2 Initial System Boot on Delivery (Windows 10)

Once the system has been congured in the factory the operating system is resealed, meaning that when switching on the system for the rst time the operating system setup commences.

6.2.1 Select Language Pack

You will now be prompted to set up your Windows 10 operating system starting with selecting the language option

you require. Language selection is the responsibility of the customer and is not part of the system pre conguration

prior to shipment. Windows 10 language settings can be changed using Control Panel/Language. Language packs

are available to download as optional updates. The following languages are pre-installed:

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Operation

• German

• English (UK)

• English (USA)

• Spanish

• French

• Italian

• Netherlands

• Polish

• Portuguese (Brazilian)

• Russian

• Simplied Chinese

6.2.2 Select Country and Region - Windows 10

Use the dropdown menus to select the country and region, the time zone and currency and the keyboard layout. These localised settings can be changed later if required using the dialogue in Control Panel/Region and Language.

6.2.3 Names and Password

Next you will be prompted to create an account for your computer by entering a user name, a computer name and a password.

Page 25

Operation

It is recommended that only Internet-standard characters are used in the computer name. The standard characters are

the numbers 0 through to 9, upper and lower-case letters from A through to Z and the hyphen character. Computer

names cannot consist entirely of numbers, contain spaces or use special characters such as: < > ; : “ ?* + = \ | ? ,.

Your Windows 10 system does not require a product key to activate the operating system.

6.2.4 System Backup

It is strongly recommended that you create some form of system recovery media using the MS Windows Backup and Restore Tool once your system is up and running. This will enable you to restore to factory settings should serious

problems occur.

Start | Control Panel | Backup and Restore

6.3 Display Driver Conguration Tool (DDCT)

The DDCT Is a conguration tool designed to guide you through the design and creation of your video wall using a

Datapath Wall Controller.

Once the Windows Operating System has been congured and rebooted, the DDCT is displayed on your screen.

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Operation

It is recommended that you read the information on each page carefully.

Click on the “Information Icon” (1) to open a sliding window which gives version details and copyright information. The latest version of the DDCT is available to download from the Datapath website.

To commence your wall conguration, click on “Start Wizard” (2). “Import Layout” is covered later.

(1)

(2)

6.3.1 Display Technology

Select the type of displays being used on your wall.

(3)

(4)

(5)

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Operation

• Displays With Bezels – Monitors, TV’s and DLP Cubes. (3)

• Overlapable Displays – Projectors (4)

• LED Displays. (5)

Click on “Continue”.

The tool will then display a conguration page for the type of display you selected:

6.3.2 Displays with Bezels

6.3.3 Overlapable Displays

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Operation

6.3.5 Application Tools

The application tools enable the user to manipulate the design of the wall. The table below describes the tool functionalities

Undo All – Undo all commands made on this page.

Undo – Undo the last command.

Redo – Redo the last command.

Move displays – When selected, move the displays by clicking on and dragging the displays around

the representation.

Rotate displays – When selected click on a display and drag the cursor up or down, left or right to rotate the display. The display can be rotated 90, 180 or 270 degrees.

Delete displays/Display Groups – Select the displays you wish to remove from the layout then click on

the delete button to delete all those selected.

Enable X Axis – Enables the display to be moved from left to right, and right to left.

Enable Y Axis – Enables the display to be moved up and down

Snap to Grid – When selected, if a display is dragged and released it will snap and position itself to the

nearest grid line.

Snap to displays – When selected, if a display is dragged close to another display and released, it will

snap and position itself to the display.

Snap to Guides – When selected, if the display is dragged and released near to the axis of another

display it will position itself on the same axis.

Show Display Bezels – Select to show or hide the bezels on all the displays in the representation.

Congure Outputs - Available in the Manage Display Group dialogue. Select an output and congure

its properties.

6.3.4 LED Displays

(6)

(7)

Page 29

Operation

Add Button- Used to add displays to your group or to create a new group.

Layout Conguration - Used to add LED modules to your group or to create a new group..

Edit - Used to edit a selected Display Group

Primary Display - Indicates which display within the display group is the primary display/boot screen. If more than one group is available, the Primary Display can be assigned to either group.

Representation

The representation grid (6) displays the physical arrangement of the wall as it is being created. Displays can be arranged as required by clicking and dragging them to their required positions using the application tools.

Wall Naming

Click on the edit box (7) to allocate a name to your wall (optional but recommended). This will be used if you choose to export your layout in the future.

Unlock View

When unlocked, the wall representation can be dragged to a preferred position using the mouse. Use the mouse

wheel to zoom on and out of the representation.

Select All

Choosing “Select All” enables the user to select all the displays on the representation to apply common attributes to all

displays.

6.3.6 Add Displays

Add displays is available for displays with bezels or overlapable displays. It enables you to congure the layout of your wall or display group. Use the “Displays Across” and the “Displays Up” to create a plan of your layout. Once your layout has been created you can then congure the displays using “What Type of Displays Do You Have?”. When using overlapable displays “Display Overlap” becomes available enabling you to select a percentage of overlap

between displays.

6.3.7 What Type of Displays Do You Have?

Displays with Bezels and Overlapable Displays

The rst step to creating your wall is to select the type of displays you have. Use the “Manufacturer” and “Model” dropdown lists to select each display you are using on your wall. The DDCT has an extensive database of displays, however if your display is not contained in the list, you can input its details manually by selecting “Create Custom Display”.

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Operation

It is strongly recommended that measurements are taken from the display manufacturers specications if available.

Cables Used

Select the cable types for each monitor. Use the output conguration matrix in Chapter 5 to determine the types of

output cable combinations available. An error message will be displayed if the cable limits are exceeded.

6.3.8 What Modes are the Displays Using?

Use the drop down lists to select the “Mode Type” and “Display Mode” for your selected display. Select “Show Display Timings” if you wish to view the display timings.

6.3.9 Layout Conguration

Layout Conguration is available if LED display technology has been selected.

The layout conguration setting enables you congure the layout of your wall or display group. Use the “Total Modules Across” and the “Total Modules Up” to create a plan of your layout. Once your layout has been created then you can congure the modules using “What display module are you using”.

Allocation Mode

The “Allocation Mode” enables you to select how the distribution of the modules is congured.

Distributed

Creates an even distribution of the modules from all the system outputs. (Recommended)

Unbalanced

Creates an uneven distribution of modules by allocating as many pixels to the rst modules as possible. This creates

an unbalanced load on the system outputs.

Synchronisation

Synchronises all the outputs in the system.

It is recommended that the synchronisation is set to “On”. Turning “O” the synchronisation can cause tearing when a

video source is displayed however it does allow display timings to be edited manually.

6.3.10 What display module are you using?

The rst step to creating your wall is to select the type of LED modules you have. Use the “Manufacturer” and “Model” dropdown lists to select the LED module you are using on your wall. The DDCT has an extensive database of modules, however if yours is not contained in the list, you can input its details manually by selecting “Create Custom Module”.

Page 31

Operation

It is strongly recommended that measurements are taken from the display manufacturers specications if available.

Once a layout has been designed and the type of displays have been selected you can add the displays to the

representation by clicking on the “Add Displays” icon or “Layout Congurations” if LED modules are being used.

When displayed on the Representation Grid”, each display can be congured separately by clicking on it. Use the tools to position your displays creating the desired layout. To deselect the display, click on it again.

When the display wall or display group has been nalised click on “Continue” and the following page is displayed:

6.3.11 Add Groups

At this stage of the set up you can choose to create another independent display group from the same system, this would be considered if one machine will be used to drive a number of separate video walls.

Click on the “Add Another Display Group” should you wish to add another group of displays, this will return you to the “Display Technology” page. It should be noted that when creating new display groups there is no restriction to the

type of display technology you can use for each group you create.

If another display group is not required, click on “Finish” and the following page is displayed.

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Operation

If you chose to have the DDCT congure your wiring then the page will display the recommended connections, as shown above. You can print a copy of the wiring diagram using “Print a Wiring Diagram”.

Note: The Datapath Diagnostic Suite must be installed to print a wiring diagram.

To manually select the outputs right click on the display group and select “Edit”, you can then select each individual

display and allocate your preferred output . Right click on a selected display to reveal the list of outputs available:

6.3.12 Wiring

How do you want to wire up your wall controller?

The DDCT can recommend the best wiring conguration for your system, ensuring the load is balanced between the graphics hardware. Click on “Recommended” for the optimal conguration for your system.

Should you wish to manually wire your system and decide for yourself which output is connected to which display,

click on “Custom”. See Chapter 5 to determine the connection combinations available.

You will then be presented with the Summary Page:

Page 33

Operation

Import

Click on “Import” to import a previously saved layout. It should be noted that if the system the layout is being imported too does not have the hardware capability to run the layout, the import will be rejected.

Once imported, onto the system, the layout can be edited in the “Manage Display Group” page.

Export

Click on “Export” to generate and export a layout as a .wall le. The layout can then be imported onto a another system.

When all outputs have been allocated either “Recommended” or “Custom” click on “Finish”. You will then be prompted to save the changes to your video wall and restart your system.

6.3.13 Manage Display Groups

Display groups are collections of displays which cover dierent portions of your video wall. Display groups can be used to separate dierent areas of your video wall or use dierent groups to manage multiple video walls from a

single controller.

(8)

(9)

(10)

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Operation

The “Manage Display Groups” dialogue allows you to edit current groups and create new groups. In the example

above two groups have been created. Hover the mouse over each group (10) to display basic information about the display group:

• The group name

• Resolution

• Details of each output

The “Primary Display” can be assigned to any group by clicking on the icon (9) and toggling between each display group.

To create a new display group click on the “Create a new display group” icon (8) and the following dialogue is displayed.

Create a new display group by rst selecting the type of technology you will be using for your displays by clicking on

the dropdown list (10). Continue to create your new group layout in the same way you created your initial display

group.

(11)

Page 35

6.4.1 WallControl 10 Server

The WallControl 10 Server is used to display Vision/IP and application windows. The Server element of WallControl 10

needs to be installed on the machine to which your video wall is connected.

6.4.2 WallControl 10 Client

The WallControl 10 Client should be installed on the machine that has been identied to control the display wall. This could be any machine on the network including the machine driving the display wall. The application element of WallControl 10 is used to control the position, size and properties of each window displayed on the Server machine.

The WallControl 10 Client can be installed on systems running up to and including Windows 10 Operating Systems.

6.4 Opening WallControl 10 (Optional)

WallControl 10 is an optional video/display wall management software application specically designed for Datapath

Wall Controllers. WallControl 10 consists of two separate elements that work together to enable you to control the display wall, the Client (application) and the Server.

Start | All Programs | WallControl 10

The WallControl 10 Start Menu has four options, WallControl 10 Client, WallControl 10 Server, WallControl 10 Security Server and WallControl 10 Security Administration Client.

6.4.3 WallControl 10 - Server

The Server is the machine that drives your display wall, a Server can be located locally or via a network. WallControl 10 will automatically seek out and display all servers available to you. Each server can run multiple display walls depending on the version of WallControl 10 you have. Before opening the Client interface you will need to start the

Server by clicking on it in the Programs menu. The WallControl 10 Client will only detect Servers that are running.

Operation

Start | All Programs | WallControl 10 | WallControl 10 Server

6.4.4 WallControl 10 - Client

WallControl 10 Client refers to the application that connects to the available servers.

6.4.5 WallControl 10 Security Server

The WallControl 10 User Rights Management application has a dedicated server that must be loaded prior to using the

Security Application Client. Starting the WallControl 10 Server will load both the Server and Security Server. Both servers launch automatically when the system is booted, however to launch both servers manually, go to:

Operation

Page 36

3 4 5

Operation

6.4.6 WallControl 10 Security Administration Client

The WallControl 10 Security Administration Client allows Administrators to assign specic user roles on a wall by wall basis. Users are assigned Roles based on their Windows login. Roles can be structured to allow only specic tasks to

be carried out on a wall using the WallControl 10 Client. For example, a user can be assigned a role allowing unrestricted access on one wall but assigned a role on another wall which only allows the launching of pre-determined layouts.

The application allows you to carry out the following User Rights Management Tasks:

• Import users from the Windows Active Directory into the application database

• Create and edit roles

• Assign permissions to providers, layouts and sources giving specic roles access to them

• Assign Roles to walls.

Page 37

Software

Chapter 7 - Software

This chapter will cover:

• WallControl 10

• Wall Monitor

• Utilities

7.1 WallControl 10 (Optional)

WallControl 10 provides users with interface required to quickly and eectively manage content that includes video

captures, IP streams and local applications. Users are able to place any input source on any part of the video wall using a simple drag and drop operation. Precise positioning of each piece of content can be achieved through the mouse and keyboard, or via the template tool.

The Template Tool allows users to not only place their own templates across an entire wall which evenly distributes

content but WallControl 10 also allows users to apply a template to an individual window so multiple windows can be grouped together and moved as a single item.

WallControl 10 also introduces a tabbed interface that will allow a single user to seamlessly manage multiple video

walls, user can see unique walls side by side to ensure things are running smoothly.

WallControl 10 allows multiple walls to be delivered by a single VSN system. Walls in separate areas of a building can

be independently driven from a single location. Multiple walls can be easily set up using the WallCreator wizard and if required each wall can be assigned a unique set of sources or video resources.

Start | All Programs | WallControl 10 - Client

Start | All Programs | WallControl 10 - Server

Server. The WallControl 10 Client will only detect servers that are running.

When WallControl 10 is opened for the rst time you will be prompted to take a Quick Start Tour of the application. It

is strongly recommended that you take the tour prior to using the application.

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Software

The WallControl 10 - User Interface

3 4 5

Display Wall

Tab

Sources

Display Wall

Representation

Page 39

Software

When opened, the display wall tab shows a live representation of the physical wall and the sources available to display

on it. To place a source on the video wall, simply click on the required source in the sources tab and drag it onto the

display wall representation.

The application help le contains information explaining how multiple sources can be selected, how to use and create templates and how to save, recall and share layout les.

Start | All Programs | WallControl 10 - Security Administration Client

The WallControl 10 - Security Administration Client (Only Available with WallControl 10-Pro )

Rights.

Locate and double click on the SecurityOnO.exe le:

Program Files\WallControl 10\ Security Server\SecurityOnO

The WallControl 10 Security Application help le contains information on how to:

• Import users from the Windows Active Directory into the database.

• Create and edit roles.

• Assign permissions to providers, layouts and sources giving specic roles access to them.

• Assign roles to walls.

Page 40

7.2 Wall Monitor (Optional)

The optional Wall Monitor software application enables you to monitor the temperatures and voltages of the following system components:

• Backplanes

• Capture Cards

• SQX Cards

• Motherboard

• CPU Cores

• Graphics Cards

Should any overheating or voltage surge be imminent within the system, the Wall Monitor application will alert the user

via a pre-congured alarm.

When running, the Wall Monitor application can display a transparent oating icon which can be placed anywhere on

the desktop.

Cursor tooltips are available throughout the application oering information and advice. Hover the cursor over dierent areas of the application to reveal the tooltips. The application also has a help le to assist you, click on any help button or press F1 on your keyboard to access the help les.

Software

Wall Monitor Icon

Left click the centre of the

icon to open the application

or right click to display the

application menu.

Left click and hold on the border of the icon to move it around the desktop.

7.3.1 Monitoring System Components

Each of the system components listed above have built in temperature and/or voltage sensors which enables the Wall Monitor application to display any increase or decrease in voltage and temperature. The temperature and voltage ranges are graded as follows:

Green = Normal operating conditions

Amber = An indication that voltages or temperatures are operating outside of normal thresholds and if congured

and alarm will activate.

Red = Indicates that the voltages or temperatures have exceeded the acceptable working thresholds and a system shutdown is imminent.

Software

Page 41

Software

7.2.2 Wall Monitor Application Window

The Wall Monitor application window (above) is displaying the temperature of the capture cards in the system. To view dierent components, click on the relevant tabs. Temperatures can be displayed in either degrees Fahrenheit or

degrees Celsius.

7.2.3 Conguring Alarms

Wall Monitor allows you to congure three types of alarm to warn of impending problems:

System Buzzer - The system buzzer can be congured to determine the amount of time the buzzer will be audible up

to a maximum of 5 seconds, an audio alarm is activated within the system. On some systems, speakers may have to be connected.

Email - Should you not be in the proximity of your system and email warning can be congured. An email is sent to a nominated email address giving details of impending problems.

On Screen - Text is displayed on screen to warn of impending problems with the system. The Wall Monitor icon

adopts an amber border when the alarm is issued.

7.2.4 Current Status

At any time you can check the current status of the monitored components by selecting Show Current Status in Browser from the Application menu. This will display a browser window, similar to the following:

Summary of the status of all monitored devices

Page 42

Software

7.3 Vision Application (Optional)

When purchased separately, Vision capture cards are supplied with a powerful software application for conguring the

format of input sources and displaying the data.

7.3.1 Video Streaming

DirectShow drivers for WDM Streaming driver supports the following applications, to encode, record and stream video over networks or the Internet:

• Microsoft Media Encoder®

• VLC

• VirtualDub

• Any other DirectShow encoding software

For streaming applications, Vision cards can be used with Windows Media Encoder to compress and stream captured

video. To replay the video, use Windows Media Player.

Any application compatible with Windows DirectShow technology can use Vision capture cards due to their built-in WDM support.

7.3.2 Vision Software Capabilities

Timestamp support for streaming synchronisation:

• Synchronisation of multiple inputs across multiple cards

• Synchronise systems using network clock synchronisation

• For edge blending and other applications

Flexible and congurable EDID Management:

• Allows programming of custom EDID parameters for capture cards

Low Input to Output Capture Latency.

DMA to third party graphics vendors back and front buers via Direct3D:

• Compatibility with AMD DirectGMA

• Compatibility with Nvidia GPUDirect

User Mode lter for source selection:

• Enables cropping support in DirectShow on all inputs

• Supports Start and Stop trigger interface on all Visi0n inputs

Datapath Unied Vision Driver:

• Multiple cards per system, 16 streams per input

• Frame sync and time stamping

Page 43

Software

• DirectShow interface

• The RGBEasy API for advanced audio and video control

• Fully integrated for use with Datapath Wall Control software for video wall applications

7.3.3 MultiStream

Datapath’s MultiStream feature is available on all Datapath capture cards and enables multiple, independently formatted video streams to be set up in parallel.

Each stream can be formatted completely independently and individual selection of resolution, colour space and cropping

region can be set for each stream. This maximises bandwidth utilisation of the capture card and PCIe interface, and

also

simplies development tasks for application developers who do not need to implement video stream reformatting

separately.

7.3.4 Vision Application Overview

The application displays the connected source in a window; it has the following features:

• Scales the data to t in the window

• Ability to set up sources accurately (settings automatically saved)

• Save a single frame to a le in one of the following formats: BMP, JPEG, GIF, TIFF, PNG

• Print a single frame

• Maintain the aspect ratio of the displayed captured data

• Cropping

• Display text over the data (on-screen display)

• Command line interface

• HDCP supported (not supported in SQX encoding)

• Help le documenting all features

Note:

The supplied drivers and software require you are using :

• Up to and including Windows 10

• DVD ROM Drive

7.3.5 SoftSQX

SoftSQX uses the processing power of the CPU to decode IP streams. SoftSQX also includes an IP transport stack within Windows for RTSP delivery. The SQXEasy SDK is transparent to both ActiveSQX and SoftSQX. If no ActiveSQX hardware is available, or ActiveSQX resources are full to capacity, the Wall Control SQX software will ‘roll over’ to SoftSQX for decoding networked video sources when on the same domain.

Page 44

SoftSQX is included in as part of Wall Control-SQX. In addition to using the Wall Control-SQX, users are able to take advantage of SQXEasy to create their own applications (in place of Wall Control-SQX) to leverage the CPU decoding,

with or without an ActiveSQX. To use SoftSQX you require an ImageDP4 in the system.

Streaming Methods Multicast & Unicast support Streaming Codecs H.264 (Mpeg4 Part 10 AVC), VC-1, MPEG2 Part 2 Streaming Containers MPEG4 part 1, MPEG2-TS, WMV, MOV

Streaming Protocols

RTSP Only (For additional streaming protocols an ActiveSQX decoding card will be required)

Decode Density

Approximately 8 streams of 1920x1080p 30 frames per second can be decoded de-

pending on Proles and Levels used.

De-interlacing Not Supported Stream Authentication Basic & Digest Stream Authentication

H.264 Proles Constrained Baseline Prole (CBP) / Main Prole (MP) / High Prole (HiP)

H.264 Levels Level 3 / 3.1 / 4 / 4.1 / 4.2 / 5 / 5.1 / 5.2 Colour Format NV12 4:2:0

Hardware Requirements SoftSQX requires a system that includes a Datapath Graphics Card

7.4 Software Utilities

Datapath provides a group of software utilities designed to assist you ne tune your system for specic individual system requirements. All the software utilities can be found on the Recovery Media that was shipped with your system,

alternatively, you can download the most up-to-date versions from the Datapath website.

7.4.1 Desktop Utility

Used to dene a desktop resolution which can compensate for display bezels or projector overlap.

7.4.2 Custom Mode Utility

A utility for dening custom display timings for video modes not available in the display driver or EDID.

7.4.3 Diagnostic Tool (diagtool)

A diagnostic tool that gathers information to assist in diagnosing problems with hardware and software congurations. Information is gathered and compressed into a zip le for onward transmission to the Datapath Support Team.

7.4.4 PCICFG Tool

A diagnostic program that prints out the PCI conguration information. Note, this tool must be run from either a USB

or MSDOS boot disk, it cannot be run from Windows.

7.4.5 Sleep Utility

Designed to generate a pause within a script. This can be used when sequencing the loading of les or application

windows.

Software

Page 45

Troubleshooting

Chapter 8 - Maintenance

8.1 Filter Maintenance

The system lter is an integral part of the wall controller and as such it needs to be maintained correctly. Failure to maintain the lter can result in the system overheating and causing it to fail. In normal operating conditions the lter

should be removed and cleaned every 3 months. However, this 3 month period is a guide only and it can be increased to every 6 months or decreased to one month depending on the levels of dust in the environment the system is operating in.

It is recommended that the condition of the lter is checked at regular intervals.

The lter can be removed and cleaned whilst the system is in operation, system shut-down is not necessary.

Note:

Failure to maintain the system lter could result in damage to your system and invalidate the warranty.

8.1.1 Remove the Filter

Open the front panel door and locate the lter housing screw, remove the screw and lift the lter housing away from

the front panel.

Filter Housing Screw

Filter Housing

Filter

Remove the lter from the housing and shake it to remove any dust particles, this should not be done in close proximity to the system to avoid dust ingress. Ideally, the lter should be cleaned using a vacuum cleaner.

Note: The lter should never be immersed in water or any other cleaning liquid.

For advice on replacement lters, please contact Datapath Ltd.

Page 46

8.2 Technical Support

Registered users can access our technical support using email and the Support Enquiry Form on our website, usually

with a response within 24 hours (excluding weekends).

8.2.1 Email

Send an email to support@datapath.co.uk with as much information about your system as possible. To enable a swift response our support team will need to know the following details:

• Specication of the PC - including processor speed.

• Operating system.

• Application Software.

• Datapath Hardware/Software.

• The exact nature of the problem - please be as specic as possible.

Please quote version and revision numbers of hardware and software wherever possible.

8.2.2 Support Procedures

During the support process you may be asked by one of our support sta to carry out certain tasks and procedures

to assist them in solving any problem you may encounter. Details and up to date instructions can be found in the support section of the Datapath website.

Maintenance

Page 47

Environmental

Chapter 9 - Environmental

9.1 Certication and Compliances

9.1.1 CE

EU- Class A Declaration of Conformity

Datapath Ltd declares that this product complies with the essential requirements and other relevant provisions of

Directives 2014/30/EU, 2014/35/EU and 2011/65/EU.

A copy of our Declaration of Conformity is available on request:

Datapath Ltd Bemrose House Bemrose Park Wayzgoose Drive Derby, DE21 6XQ United Kingdom

9.1.2 FCC

These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These

devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to ra-

dio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense.

Caution. Changes or modications to the equipment not expressly approved by

the party responsible for compliance could void the user’s authority to operate the

equipment

9.1.3 Disposal

At the end of life all Datapath products should be disposed of as per local laws and regulations dictate. In the UK contact Datapath to arrange disposal. Our WEE registration number is WEEE/AA0005ZR.

Page 48

Specications

Chapter 10 - Specications

This chapter will cover:

• Technical drawings of the chassis

• Technical specications

10.1 Technical Drawings

Page 49

Specications

10.2 Technical Specication - VSN400

Specications

Motherboard

SBC COTS ATX motherboard with HDMI &

DisplayPort control screen Expansion Slots 4 x PCIe x8 Gen3 USB Connectivity 2 x USB 3.1 Ports (1 x type A, 1 x type C)

4 x USB 3.0 Ports

4 x USB 2.0 Ports Ethernet 2 x Intel Gigabit LAN

Processor

Standard Intel Core i5 Optional Upgrade Intel Core i7

Memory

Standard 16GB Optional Upgrade 32GB

Disk Storage

Standard 2 x 240GB SSD (RAID congured) Optional Upgrade 2 x 480GB SSD (RAID congured)

Operating System

Standard Windows10 LTSB

Power Supply

Standard 500w ATX Optional Upgrade 600w RPSU

Dimensions

Length 500mm (including handles) Height 175mm Width 482mm Weight 19 – 25kg (shipped 30 – 33kg)

Page 50

Warranty

Chapter 11 - Warranty

11.1 Warranty Statement

Datapath provides a return to manufacturer warranty on all its products for a standard 36 month period, see the table below for non standard warranty periods. It is important that RMA procedures are followed prior to products being

returned as often issues can be resolved quickly without the need for products being returned.

Component

Standard 36 Month War-

ranty

12 Month War-

ranty

Image DP4+ Graphics Cards X

Vision Capture Cards (including ActiveSQX) X

Power Supply Units X

Hard Drives, RAM, Fans X

11.2 RMA Returns Policy

If your Datapath product is not working as you expect, we recommend that you contact Datapath Ltd in the rst instance for support, since many issues that may rst appear as hardware faults, are actually installation or set-up problems and can normally be resolved without having to ship any hardware back to us. This route is therefore often the quickest, easiest and cheapest way of solving the problems that you are experiencing. Please email support@

datapath.co.uk including as much detail regarding the failure as possible (for example: system description, signal types,

input or output resolutions and any other relevant background information).

It is essential for you to know the serial number of the product(s) when contacting us.

If it appears that the fault is most likely to be hardware related, please email rma@datapath.co.uk stating the serial number and as much additional information regarding the nature of the failure as possible. Detailed explanation of the fault will help us to better identify the problem and will direct additional focused testing if necessary. We will then

issue an “RMA Number” to you.

At the time that the “RMA Number” is issued we will inform you of the warranty status of the product and the cost of the repair, if appropriate - see paragraph (b) below. The product should then be returned, at your cost, too Datapath

Ltd following the steps below.

There are 4 possible scenarios when a product is returned to us:

(a) The product is in warranty and is either found to be genuinely faulty or no fault is found. In these cases, the

product will be repaired as necessary, or replaced by a new or previously repaired product, and returned to you at our cost.

(b) The product is out of warranty and is found to be faulty. The product if possible will be repaired or replaced at xed cost, as stated in the RMA authorisation email. To cover this payment, you will be required to either

provide a Purchase Order or Credit Card details, when the product is returned to us. (However, we will not issue an invoice or charge the credit card until the repair has been completed and is about to be returned to you)

(d) The product is out of warranty and is obsolete. In the unlikely situation that the product can be neither

repaired nor replaced, because some of it’s components are obsolete and we have no swap-out stock left, then

the product will either be returned to you, or disposed of at your request, with no charge.

Page 51

Warranty

PLEASE NOTE: Datapath will not accept responsibility for the safety, integrity or security of any programmes,

data or other content held on hard drives or any other type of rewritable media which is sent to us either

separately or as part of any equipment returned to us for repair or for any other purpose. Customers are advised to take back-ups of anything that they deem to be valuable or important before returning the equipment to us and anything which is condential should be erased from the media before it’s returned.

Once the RMA Number has been issued, you need to raise your Purchase Order, or supply your credit card details, and return the product to: Datapath Ltd, Bemrose House, Bemrose Park, Derby DE21 6XQ, United Kingdom - securely

packed and with the RMA Number clearly displayed on the outside of the box. To prevent unnecessary carriage and

handling please only send back products or accessory items you believe to be faulty.

In the case of paragraph (c) , the xed charge will be levied after we have seen the product and identied the misuse. In this case we will request you to issue a purchase order or provide credit card details before any repairs are

completed.

Our policy is to return the repair (or swap-out) to you within 10 days of receipt.

Warranty

Page 52

Advanced Users

Chapter 12 - Advanced Users

This chapter is aimed towards advanced users and covers the following:

• WallControl 10 Command Line Interface

• Software Development Kit (SDK)

• RAID

• ImageDP4+ Video BIOS

• Replacing Cards

• Updating Firmware

• System Recovery

12.1 Command Line Interface

12.1.1 WallControl 10

The WallControl 10 command line interface can be accessed from a command prompt and also by using Telnet for

issuing commands remotely, specifying wcmd.exe.

Telnet

If you intend using a Telnet connection, the following procedures should be followed prior to using the Telnet Client:

1. Run the WallControl 10 Telnet Server:

C:\Program Files (x86)\WallControl 10\Telnet Server\WallControl 10 Telnet Server.exe (double click on the .exe le)

This will start the WallControl 10 Telnet Server and ensures it runs continually after the machine is rebooted.

2. Switch on the Telnet Client:

Control Panel/Programs and Features/Turn Windows features on or o.

Ensure the Telnet Client checkbox is selected.

3. Type “telnet” into the command prompt followed by the name of the machine you wish to connect to, by default Telnet is accessible on port 23, if you have it congured for something dierent then you will need to specify the port number to connect on. If the machine name contains spaces then enclose the name in quotes, for example:

telnet 127.0.0.1 or telnet 127.0.0.1 23

Command Line Arguments

The command line arguments are grouped into three categories:

• Information

• Action

• Impersonation

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Advanced Users

Command line arguments are provided with both a long switch and a short switch where shown.

Nomenclature

Italic – Information you must supply.

Bold – Elements that must be typed exactly as shown.

Between brackets [ ] – Optional items

Between braces { } Set of choices (separated by | ) from which you must choose only one.

Information Commands

Long Switch

Short

Switch

Description/Example

-help -? Displays a list of available command line arguments and some examples.

-exitcodes -ec Displays a list of all known exit codes.

-layouts -l Displays a list of all layouts on the server.

-providers -prs Displays a list of all providers installed in the system.

-openwindows -ow Displays a list of all windows currently open on the wall.

-inputs Displays a list of available inputs in the following format:

Alias=”friendly name”, Provider=”web”, Input=”http://xxxxxxxx”

Action Commands

Long Switch

Short

Switch

Description/Example

-addinput -ai Add a new source. Currently only available for IPDecode and Web sources.

addinput=”rtsp://10.0.0.1:522/Ch2”addinput=”http://www.google.com”

-alias -a Use in conjunction with -addinput to allocate a friendly name. -alias=”Camera

1”

-shared -sh Use in conjunction with -addinput.

-shared=”true” Places the source in the Global Media Store.

-shared=”false” Places the source in the Local Wall Content Store.

-deleteinput -di Deletes a specied input from the Global or Local source repository.

-deleteinput=<input url>

-ReadOnly -ro Use in conjunction with –addinput to specify if the source alias is edita-

ble.-readonly=”true” Renders the input alias uneditable.

-readonly=”false” Renders the input alias editable.

-deletelayout -dl Delete a specic layout le. If the layout name contains spaces then enclose

the name in quotes, for example: -deletelayout=”CCTV One”

-deletelayout=”c:\mylayoutfolder\CCTV One.dpl”

-audio -au Enables or Disables audio for selected inputs.

-machine -m -machine=IP address:port-number}

Species the machine that you want to connect to.

-machine=10.0.0.21:8099

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Advanced Users

-id -id=number

When a window is created it can be allocated in ID. To modify or close a window,

specify its ID so the correct window is addressed. Only one window can exist on the wall at any time with the allocated ID.

-window -w -window=[top],[left],[width],[height]

Set the position and size of the window. Commas must be used between values. Must be used in conjunction with the –id switch. To display a Vision window a typical command line argument would be:

wcmd –machine=10.0.0.21:8099–id=3–provider=Capture–input=3–window=200,300,500,500

-closewindows -cw Closes all open windows.

-closewindow -c Used with a specic ID will close that window.

-provider -pr -provider={Capture|Video|Word|Application|Quant|Image|IPDecode|Web|Pd-

f|Remote}Target a type of provider on the server.

The types of Provider that may be available are: Images, Vision, MS Word, IP, Internet, VNC, Quant, Applications and PDF providers.

-windowstyle -ws -windowstyle={BorderAndTitlebar|NoBorderAndTitlebar}

Sets the style of the window.

-input -in -input=name

The name of the input to target on the server. The name of the input will depend on the type of provider being used. For exam-

ple, if the input you are selecting is from the Capture then the input name will be a number from 1 upwards. For other Providers (IP) it will be a friendly name. If the

input comes from the Video then the full path is required. See Example Command 2

below.

-savelayout -sl -savelayout=name

Allows you to save the current wall view as a layout. If the layout name contains spaces then enclose the name in quotes, for example:

-savelayout=”Layout One"

-layout -ol -layout=layout le

Open a specic layout le. If the layout name contains spaces then enclose the name in quotes, for example:

-layout=”CCTV One”

-schedule -s Used in conjunction with the –layout command to create a scheduled task to exe-

cute a specic layout. This creates a single scheduled task: wcmd –machine=10.0.0.21:8099–layout=”my layout” –scheduled=”15/05/2017 09:00:00”

Impersonation Commands

Long Switch

Short

Switch

Description/Example

-username -un If you are trying to connect to a machine other than the one you are using a user-

name and password may be required:

-username=”user name”

-password -pwd -password=password

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Advanced Users

Example Commands

Below is a list of example commands:

1. Open a Vision window using Vision input number 2 positioned at the top left of the wall with a height and width of 500 pixels:

wcmd –machine=10.0.0.21:8099–id=1 –provider=Capture–input=2–window=100,100,500,500

2. Open an video window using Input wildlife:

wcmd –machine=10.0.0.21:8099–id=5–window=1920,1080,1920,1080 –input=”C:\users\desktop\videos\

wildlife.wmv”

The full path is required for the input.

3. Change the source of Window 1 to a known internet source

wcmd –machine=10.0.0.21:8099–id=1–provider=Web–input=”google”

Note: The input used must exist within the WallControl 10 repository and the name “google” must exist as an internet

source accessible via the application source menu.

4. Move Window 1 to a dierent position on the wall.

wcmd –machine=10.0.0.21:8099 –id=1 –window=5000,450,500,500

5. Get a list of available layouts

wcmd –machine=10.0.0.21:8099 -layouts

6. Save a layout

wcmd –machine=10.0.0.21:8099 –savelayout=”my layout”

7. Load a layout

wcmd –machine=10.0.0.21:8099 –layout=”my layout”

8. Schedule a task to load a layout

wcmd –machine=10.0.0.21:8099 –layout=”my layout” –scheduled=”15/05/2017 09:00:00”

9. Get a list of all open windows on the wall

wcmd –machine=10.0.0.21:8099 –openwindows

10. Turning on/o the audio for an Capture window

wcmd.exe -machine10.0.0.21:8999-id=1-provider=Capture-audio=on

11. Adding a new web input source into the Global Media Store with an editable friendly name:

wcmd -machine=10.0.0.1:522 -provider=web -alias=Google -addinput=”http://www.google.com” -shared=true

-readonly=false

12. Adding a new IPDecode source to a Local Wall Content Store with an uneditable friendly name:

wcmd -machine=10.0.0.1:522 -provider=IPDecode -alias=”Camera 1” -addinput=”rtsp://10.0.0.1:522/Ch2”

-shared=false -readonly=true

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Advanced Users

12.2 Verify RAID

To verify the RAID set up on your Wall Controller follow these instructions.

13.2.1 Enter the BIOS Setup

Restart the Wall Controller and press the keyboard delete button when the Boot-Up splash screen is displayed. This

will direct you to the BIOS Setup Utility.

Use the keyboard arrows to navigate across to the Advanced Tab:

• Conrm that Congure SATA#1 is set to RAID.

• Press F10 to save and exit the BIOS Utility.

When the wall controller restarts press CTRL+i at the BIOS splash screen to enter the RAID BIOS utility.

12.2.2 Degraded RAID Array

If a RAID array degrades this does not necessarily mean that the hard drive or any other hardware within the system

is faulty. What it does mean is that there is an inconsistency in DATA across the array. This could be caused by many dierent factors including a BSOD, the system hanging, an application conict or power outage.

As stated above, the degrade of a RAID array does not necessarily mean hardware failure but should the problem occur on a regular basis then further diagnostics should be performed/undertaken. It is recommended, as with any system, that regular backups are made to safeguard information.

If a RAID array is degraded take note of the physical port number and the drive serial number of the degraded disk. The degraded disk will normally be highlighted with an error in red in the RAID BIOS Utility. Working drives are normally set to green.

Use the keyboard arrow keys and navigate to Reset disks to Non-RAID and press enter. Use the keyboard arrow keys to select the degraded disk and press the keyboard spacebar to assign it for Reset.

Warning! Ensure the correct disk is selected before continuing.

Once a disk has been reset the BIOS RAID Utility will detect the disk as a new one and a prompt will appear asking if you want to use the selected disk to repair the RAID. Accept and continue.

Both disks should now be displayed as Member Disk (x) with the status highlighted in yellow as Rebuild.

Exit the Utility by clicking Esc and RAID will commence the rebuild process once the operating system has loaded.

12.3 Installing CODEC Packs to Play Video

DGCPlay utilises the DirectShow codecs installed on the computer to playback a video le. A standard installation of Windows includes codecs for playing WMV les, plus some AVI and MPG les. Many video les require additional 3rd party codec les.

For many of AVI and MPG formats the open source dshow package will contain codecs which will allow playback using DGCPlay. dshow is available from:

http://dshow-tryout.sourceforge.net

MOV les are supported through QuickTime. By default QuickTime is not available through DirectShow. With additional software it is possible to make QuickTime video les available however. There are a number of codecs which do this,

for instance:

Advanced Users

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Advanced Users

http://www.codecguide.com/download_kl.htm

http://www.riverpast.com/en/prod/quicktime/

http://www.medialooks.com/products/directshow_lters/quicktime_lter.html

SWF and FLV les are supported by Flash. In the same manner as QuickTime these are not natively supported by Di-

rectShow, although it is possible to use additional software to enable playback. A suitable codec for this might be:

http://www.medialooks.com/products/directshow_lters/ash_source.html

Datapath do not provide any warranty or assurance that these examples will be suitable for commercial use. We simply list them as an example of those available through 3rd parties. Before deployment we advise that any of the above,

and any other codec selected, is thoroughly evaluated to conrm their suitability.

12.4 Firmware Updates

The procedures for updating the rmware of your cards can be found in the relevant user guide which is available on

your Datapath Recovery Media. Check the Datapath website for the latest version of the user guides.

12.5 System Recovery/Restoring to Factory Settings

To restore your wall controller to its factory settings you will need the recovery media supplied with your system. If you no longer have your recovery media, contact sales@datapath.co.uk for advice in obtaining a replacement.

Ensure your wall controller is turned o and insert the recovery media (USB Stick) into a USB port.

12.5.1 Selecting a Boot Device

With the USB recovery media inserted, switch on your wall controller and press F8 when the Splash Screen is displayed to enter the Select Boot Device screen.

From the list of boot devices, select the NON UEFI USB media and click on OK.

Advanced Users

At this point, if Windows fails to start this indicates that the wrong boot device was selected. In this instance, select Esc to exit and start the process again.

The wall controller will reboot with the boot messages appearing on your control screen (if set) or the rst screen on

your video wall. When prompted, accept the terms and conditions and then follow the instructions to restore your wall controller.

12.5.2 Reactivate Windows

When the wall controller has been restored the Windows operating system will need to be re-activated. The software

key can be found on the front panel of your wall controller.

12.5.3 Install Display Drivers and Software

Once the Windows re-activation process is complete the Display Drivers need to be re-installed and if required, the Wall Control application software. The Display Drivers and Wall Control software can be found in the Driver and Tools

folder on the recovery media.

For the latest drivers and software go to www.datapath.co.uk

Page 58

Index

Add Groups 31 Application Tools 28 Assign permissions 12, 39 Assign roles to walls 12, 39 Associated Output/Input Cards 17

Cables 30 Client 10, 37 Command Line Interface 52 Control Screen 21 Create and edit roles 12, 39

Datapath Display Conguration Tool 25 DDCT 25

Degraded RAID Array 56 Desktop Utility 44 Detect servers 10, 37 Diagnostic Tool 44 Disable the Control Screen 22 Disclaimer 5 Display Groups 33 Displaying Video Captures 23 Display Mode 30 Display Technology 26 Disposal 47

Email Support 46 Enable X Axis 28 Enable Y Axis 28 Ethernet Ports 18

FCC Rules 47 Firmware Updates 57 Fonts and Symbols 13

Graphics Card 20, 40

Help le 12, 39

Initial Inspection 16

Install Display Drivers and Software 57 Installing CODEC Packs 56

Keyboard 6

Language Pack 23 Layouts Tab 11, 36, 38 Lifting Precautions 16

Maintenance 15 Manufacturer Warranty 50 Mechanical Loading 16 Move displays 28 Multi-unit rack assembly 16

Network Security 19

Opening WallControl 10 (Optional) 35 Overheating 40 Overview 17

PCICFG Tool 44 Power Cables 22 Powering up the System 8 Power Supply 15 Primary Display 29 Product Datasheets 17 Product End of Life 47

Quick Start Guide 6

Rack Mount Safety 16 Range of Datapath Products 17 Reactivate Windows® 57 Recovery Media 57 Remove the Filter 45 Restore your Wall Controller 57 Returns Policy 50 RMA Number 50

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Index

Safety 15 Screen Order 20 Security Administration Client 12, 39 SecurityOnO.exe 12, 39 Security Server 10, 37 Selecting a Boot Device 57 Set up Windows® 10 23 Show Current Status 41 SoftSQX 43 Sources Tab 11, 36, 38 SQX 14 SQXEasy 44 Streaming Codecs 44 Streaming Protocols 44 Summary 17 Support Procedures 46 Symbols 13 System Backup 25 System Buzzer 41 System Filter 45

Technical Drawings 48 Technical Specications 48 Temperature and Voltage Ranges 40 Templates Tab 11, 36, 38 Terminology 14

Updating Firmware 57 Utilities 44

Verify the RAID 56 Video Streaming 42 Vision Application 42 VisionAV 17 VisionAV-HD 17 VisionAV-SDI 17 VisionDVI-DL 17 VisionHD2-SQX 17 VisionRGB-E2s 17 VisionSC-DP2 17

WallControl 10 10 WallControl 10 - Client 35

WallControl 10 - Server 35 WallControl 10 Server 10, 37 Wall Control-SQX 44 Wall Monitor Application 41 Wall Monitor Software 40 Wall Naming 29 What display module are you using? 30 Windows 10 Setup 9 Wiring 32