Datamax-O'Neil XD5-00-07000000 User Manual
MP Series
MP Compact4
MP Compact4 Mobile
Mark II
Mark II
Contents
Introduction .........................................................1
Markets and Applications ...............................................2
Tour the Printers .....................................................7
Selling Points ........................................................8
Competitive Overview .................................................12
Technical Specifications ...............................................14
Options/Accessories ..................................................15
Base Models/Options/Accessories .......................................17
Consumables .......................................................18
Software ...........................................................19
Frequently Asked Questions ............................................21
Repair/Warranty .....................................................25
Agency Approvals ...................................................27
Ordering Printers and Options ..........................................28
Brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.
www.datamax-oneil.com
Introduction
About Datamax-O’Neil
Datamax-O’Neil is a trusted global provider of stationary and portable label and receipt printing solution products
that enable manufacturing and supply markets to capture the benefits of automated product identification and
automated legal and financial transactions. Datamax-O’Neil is the barcode and mobile printing business group of
Dover Corporation’s Product Identification Group (PIDG), a global platform entity with products and services covering
all the leading marking technologies and applications. The company’s products address a wide variety of applications,
including those in the industrial, healthcare, retail, automotive and ticketing market sectors. Datamax-O’Neil is
headquartered in Orlando, Florida, and maintains key facilities in California, Illinois, and France, as well as sales and
technical support offices around the world.
Product Introduction
The MP family of compact, easy-to-use and ruggedl printers creates a positive working experience in even the most
challenging environments. Their versatility and deployment flexibility have made them the ideal choice for diverse
applications such as warehousing, transportation and logistics, healthcare and retail. The MP family is comprised of
two printer series – the Compact4 Mark II and Nova.
Compact4 series:
- small footprint and easy-to-use controls
- rugged hardshell metal exterior
- versatile mounting configurations
- vibration/shock isolation system perfect for the most challenging environments, including the warehouse and
factory floor, as well as transportation, mobile stations and forklift operations.
- high performance and superior print quality necessary for laboratory and medical applications.
Nova series:
- compact printers available in 4” and 6” widths
- designed for customers who require high speed, high capacity label rolls, reliability, and superior
ease-of-use
- all-metal casing ideal for harsh industrial environments
- quiet printing ideal for office or hospital use
This Product Guide focuses only on the Compact4 printers series. A similar guide is available for the Nova
printer series.
Product History
The MP Series printers were originally designed and manufactured by MarkPoint, a Swedish company specializing
in small footprint, rugged and reliable printers with a focus on simplifying the human experience. When MarkPoint
was acquired by Imaje, a Dover company like Datamax-O’Neil, the MP products were transferred to Datamax-O’Neil
to take advantage of the company’s long experience with thermal printing in the Auto-ID industry. Datamax-O’Neil
now manages every aspect of the MP printer series, including development, production, support, sales and
marketing activities.
1
MP Series: Compact4
Mark II
& Compact4 Mobile
Mark II
Markets and Applications
The Compact4 Mark II printers have proven to be very successful in Europe and Datamax-O’Neil is committed to
repeating that success worldwide. Below are just a few applications where the Compact4 Mark II printers have
performed reliably for years.
Distribution/Warehousing - Printing from the Forklift
Companies that move a large volume of products and palletize their shipments
have realized a substantial increase in efficiency by printing from Compact4
Mobile printers mounted directly on their forklifts. Reduced errors, quicker
processing, and lower overhead are benefits of on-vehicle label printing.
In many warehouses, the staging area for palletizing is often a centralized location
where packages are consolidated, prepared for shipment, and shipping labels are
applied. Sounds simple, but moving the complete pallet to a centralized labeling
location can increase the chance for human error, primarily because you have to
select and apply the correct label to the correct pallet. By moving away from the
centralized concept of palletizing and printing, and moving to a mobile solution
(a forklift equipped with a networked computer, label printer, and scanner),
Compact4 Mobile users have realized significant time and fuel savings.
The schematic below illustrates a typical application setup with the Compact4
Mobile printer mounted on the forklift, a ruggedized computer networked via a
wireless card, and a hand held scanner. All the hardware components including
the printer are powered from the forklift.
Benets of Printing from the Forklift
Implementing a forklift system with a Compact4 Mobile printer offers many
benefits including:
• Error Reduction – Printing on demand and on location means you no
longer have to move to a centralized printing station where the possibility
of selecting and applying the incorrect shipping labels greatly increases.
• Time Savings – Reduces the time needed to move to and from a
centralized printing location to retrieve labels.
• Reduce Waste – Reducing the amount of travel to a centralized printing
location saves time and fuel.
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Markets and Applications
Distribution/ Warehousing - Printing from the Picking Cart
A cart picking system allows the operator to work on multiple orders that
are much smaller than those requiring a forklift. It is also used for inventory purposes to re-mark
items and generate shelf locators. Incorporating a Compact4 Mobile printer into this system has
allowed users to realize increased efficiency and a reduction in labeling errors. Having a mobile
printing system enables the operator to pick and package orders while moving down the aisle
without going back to a central location to print documents. The Compact4 Mobile is used to remark items and print special instructions, package contents, invoices, and shipping labels.
Benets of Printing from the Picking Cart
Implementing a cart system has similar benefits to the forklift system, but on a wider array of applications across
numerous industries. Benefits include:
• Time Savings – Reduces the time required to move to and from a centralized printing location.
• Error Reduction – Printing on demand and on location means you no longer
have to move to a centralized printing station where the possibility of selecting and
applying the incorrect shipping labels greatly increases.
• Reduce Waste - Reducing the amount of travel to a centralized printing location
saves time and fuel.
• Additional Picking Cart Applications
- Healthcare: Hospitals use carts for collecting specimens and labeling at patient’s
bedside.
- Retail: Stores use carts for generating shelf tags and item labels on the floor.
- Manufacturing: A power cart can be easily moved throughout the line to provide labeling at different locations or
when an additional printing station is required.
Transport/Logistics
The Compact4 Mark II printers have been used successfully in shipping and mailing applications due to their small
size, rugged reliability, and ease of use. These printers are able to print labels and tags, and have options to support a
semi-automated process, making them ideal for transport and logistics applications. In addition, the printers offer the
mobility and versatility that cannot be found in traditional desktop printers.
3
MP Series: Compact4
Mark II
& Compact4 Mobile
Mark II
Markets and Applications
Healthcare - Hospitals
Recent government mandates require hospitals to meet stringent standards for admissions and patient identification,
as well as laboratory and pharmaceutical management. Hospitals are using the Compact4 Mark II printers to meet
these requirements as well as improve efficiencies. Their small size, quiet printing, long term reliability and ease of
use make them the perfect choice for hospitals. The Compact4 Mark II prints high quality receipts and labels from
1½ inches to 4 inches wide with models that print 200dpi or 300dpi.
Records Management
The Compact4 Mark II’s small size and exceptional print quality make it good
choice for record management. Every patient record needs accurate tracking
using a barcode and human readable text. This drastically reduces the
amount of errors resulting from misinterpreting handwriting or writing incorrect
information.
Payments
The printers are also used to generate payment receipts. The versatile
capabilities of the printer allow hospitals to standardize on a single printing
solution for receipts and labels throughout the facility.
Patient Identication
Wrist-tags or wristbands for patient identification and tracking can be printed
from a Compact4 Mark II unit. A barcoded wristband ties the patient to
any services they receive during their stay at the hospital and is critical to
preventing mistakes often caused by human error. The Compact4 Mark II’s
quiet operation enables the user to printing wristbands at the patient’s bedside.
Specimen Tracking
The Compact4 Mark II printer is a critical component in the laboratory. Every
specimen analyzed and processed requires individual and highly accurate
tracking. The Compact4 Mark II prints slide and test-tube barcode labels
on demand during the process and easy media loading means the user can
operate the printer even with gloves on.
Surgeon Tool Tracking
Surgeons’ tools go through a sterilization process before use. The Compact4 Mark II printers are used to print
sterilization labels that identify when tools have gone through the process and how long before reprocessing is
required. Other information such as recent operators and frequency of use can also be tracked.
Prescription Labeling
Pharmacies use the Compact4 Mark II printers to print prescription labels. The labels containing critical information
for the patient are adhered to the outside of the pill bottle or box of medication. Printing this information rather than
handwriting avoids errors and misinterpretation which can lead to serious consequences.
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Markets and Applications
Retail
Retailers have a multitude of label and tagging needs and are often faced with having to use different printers for
each task: a portable printer for shelf labeling, a stationary printer for item labeling, and a mobile printer for labeling
returned merchandise. The Compact4 Mark II printers allow retailers to print all their label and tagging applications
from a single printer and reduce hardware costs. The Compact4 Mark II series prints multiple sized labels from 1½
inches to 4 inches with exceptional print quality and barcode clarity. Models range from 200dpi to 300dpi for the
ultimate in clarity and easy to read barcodes.
Shelf Tagging
Shelf tagging has a critical role in any retail business. Shelf tags tell
stockers where to put the merchandise, show customers the price,
and advertise specials and additional information about the product.
Frequent printing of shelf tags is critical for effectively communicating
up-to-date information to both personnel and customers. Unlike laser
desktop printers where printing a single label means wasting media,
the Compact4 Mark II series saves you money by printing just what
is needed.
Shelf Talkers
Shelf talkers emphasize information critical to making the sale such as specials and discounts. They are larger than
the usual shelf tag using their size to emphasize the message. Shelf talkers play a critical role in the communication
to the customers.
Item Labeling
Item labeling with information like pricing, barcodes, and unit of measure/size are
critical to the flow of products through the checkout process. A poorly printed or
missing label can cause the infamous saying, “Price Check!”. The Compact4 Mark
II printers take this technology to another level with features such as printhead
diagnostics (PHD) which prevents the printing of unscannable barcodes. The
Compact4 Mark II printers are available in 200dpi, and for maximum clarity on small
labels or 2D symbologies, we recommend the 300dpi model. The Compact4 Mark
II printers are able to print to high quality labels of all shapes and sizes to keep the
checkout lines moving smoothly.
Returns Tagging and Labeling
Returned items that can be resold have to be retagged and returned to the display floor. These labels and tags come
in many shapes, sizes, and materials, all of which can be handled by the Compact4 Mark II printers. These printers
generate professional looking tags and labels, and the ease of loading media allows the user to get products back on
the floor quickly.
5
MP Series: Compact4
Mark II
& Compact4 Mobile
Mark II
Markets and Applications
Retail (continued)
Receiving and In-Store Distribution
The day to day business of selling retail is reliant on getting items to the right place, right away. As soon as products
are delivered to the store, the main concern is to get them on the shelf as soon as possible. In order for this to
happen, one of two things must occur:
- the pallet has to be broken down and the products delivered to the correct display area
- the pallet is kept intact and delivered to the storage area.
Compact4 Mark II printers are used in the receiving area to generate labels with instructions such as “Stock Aisle 9
Shelf 3” or “Inventory Area B Shelf 1” to ensure that every product received is distributed correctly.
Ticketing
The Compact4 Mark II is small, fast, and able to print fan-folded
tickets or tags, making it the ideal printer for ticketing applications in
entertainment industries, theaters, amusement parks, sport arenas,
cinemas and access authorization. These applications are almost
always in a limited space that requires a printer with a small footprint.
The compact design and versatile mounting options allows the
Compact4 Mark II to be installed in any orientation. The Compact4
Mark II’s high speed printing and easy loading capabilities allows
users to generate tickets in large volumes and help eliminate long
lines at events.
Post/Parcel
Label and tag printing is critical to the day and night operations of any
parcel post service. Unlike warehousing and distribution, a parcel post
company profits from making accurate deliveries as fast as possible.
Compact4 Mark II printers installed in this type of operation meet
stringent requirements of fast performance, high reliability, fast media
reloading, and easy servicing. The printers are used for producing
postage, sorting labels, tracking labels, bin and tote tags, and bag tags.
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Tour the Printers
The Compact4 Mark II printers are designed for simple, uncomplicated, ease of
use. There are a limited number of components that make learning how to use
the printer easy and straight forward.
Front cover
1
Top cover
2
Media roll
3
Roll guide
4
Status lamp
5
Print button
6
Print roller
7
Release lever
8
Paper path
9
Spindle
10
11
Communication ports
Power connection
12
Power switch
13
Roll guide
14
Spool
15
Locking handle
16
Lock plate
17
Lock guide
18
Lock clips
19
Bottom plate
20
The basic design consists of a locking spindle that securely holds the media in
place and a print mechanism with a slotted paper path. The media is loaded
into the paper path slot and secured with the roll guide and release lever.
The front and top covers are used to access the print roller for cleaning and
maintenance. A status lamp indicates the current status of the printer - a red
light indicates the printer is not ready for use and green indicates the printer is
ready. The print button is used to feed media as well as print.
The communication ports allow the printer to be connected to a host via cable
to communicate status and receive print data. Power connect comes in two
forms: 110-230VAC (Compact4 Mark II) or 24-48VDC (Compact4 Mobile Mark
II). Power is turned on and off using the power switch.
The following features are available on the Compact4 Mobile Mark II only: metal
roll guide, locking handle, anti-spin media spool to keep the roll from unwinding
during extreme vibration, DC ready power connection, lock plate, and a bottom
plate with locking clip for quick removal.
7
MP Series: Compact4
Mark II
& Compact4 Mobile
Mark II
Selling Points
Small and Mighty.
Simple to Use.
Build to Last.
Small and Mighty
Small Footprint
The Compact4 Mark II printers have an incredibly small footprint which allows
them to be used in applications where space is limited. Their compact size
takes up less than half the space of a traditional desktop label printer but with
the same duty cycle and strength.
Orientation Options
The Compact4 Mobile Mark II printers can be used in almost any orientation.
The design of the printer and special mounting plates allow the printer to be
used in its normal upright position, mounted vertically on the wall, or even
mounted upside down. Multiple mounting options allow for greater flexibility
when space limitations are a consideration.
Full Communications Suite
Each Compact4 Mark II printer includes a serial, USB, ethernet wired LAN
and optional W-LAN 802.11b/g connection. These ports are included in the
standard configuration at no additional cost - even the Ethernet port, which
usually carries a premium charge, is included as a standard feature. And if
parallel communication is required, all that’s needed is an optional accessory
cable (available from Datamax-O’Neil).
Complete Software Suite
The Compact4 Mark II printers come with a complete set of software to
support development, configuration, network management, label design, DOS management, and Windows
printing. Refer to the software section for further details.
• Com API – Supports software development by providing the proper interface to simplify printing operations.
• MP Design – Easy to use native label design tool that generates labels in the printer’s native command
language.
• NetCenter – Networked printer management software for easy visual management of the printers.
• Tera Term – DOS-based terminal program allows easy direct access to printer configuration menus.
• Drivers – Windows OS drivers support printing from Windows applications.
• Web Browser Conguration – Printers can be configured by using a standard internet browser to access
the printer’s onboard configuration page.
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