Datamax-O'Neil XA5-00-03001000 User Manual

Operators Manual

Copyright Information

CG Triumvirate is a trademark of Agfa Corporation.
CG Times based upon Times New Roman under license from the Monotype Corporation.
Windows
All other brand and product names are trademarks, service marks, registered trademarks, or registered
service marks of their respective companies.

is a registered trademark of the Microsoft Corporation.

Limitation of Liability

In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or consequential
damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or the performance or a
breach thereof, even if Datamax-O’Neil has been advised of the possibility thereof. Datamax-O’Neil’s
liability, if any, to the purchaser or to the customer of the purchaser hereunder shall in no event exceed
the total amounts paid to Datamax-O’Neil hereunder by the purchaser for a defective product.

In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or related to
any failure or delay of Datamax-O’Neil in the delivery or installation of the computer hardware, supplies or
software or in the performance of any services.

Some states do not permit the exclusion of incidental or consequential damages, and in those states the
foregoing limitations may not apply. The warranties here give you specific legal rights, and you may have
other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and is
licensed for used only on a single printer in the user’s Trade or Business. The User agrees not to, and not
to authorize or permit any other person or party to, duplicate or copy the Firmware or the information
contained in the non-volatile or programmable memory. The firmware (Software) is protected by
applicable copyright laws and Licensor retains all rights not expressly granted. In no event will Licensor or
its suppliers be liable for any damages or loss, including direct, incidental, economic, special, or
consequential damages, arising out of the use or inability to use the Firmware (Software).

Information in this document is subject to change without notice and does not represent a commitment on
the part of Datamax-O’Neil Corporation. No part of this manual may be reproduced or transmitted in any
form or by any means, for any purpose other than the purchaser's personal use, without the expressed
written permission of Datamax-O’Neil Corporation.

All rights reserved

Copyright © 2013, Datamax-O’Neil

Part Number 88-2351-01, Revision D

Important Safety Instructions

This printer has been carefully designed to provide many years of safe, reliable performance. As with all
types of electrical equipment, however, there are a few basic precautions you should take to avoid hurting
yourself or damaging the equipment:

• Carefully read the provided installation and operating instructions.

• Read and follow all warning instruction labels on the printer.

• Place the printer on a flat, firm, solid surface.

• Make sure all openings on the printer remain unblocked; never insert anything into the openings or
ventilation slots.

• Do not place the printer near a heat source.

• Do not use your printer near water, or spill liquid into it.

• Be certain that your power source matches a listed voltage rating for the printer (if unsure, check with
your dealer or local utility company).

• Do not place the power cord where it can be stepped on; and, if the power cord becomes damaged,
immediately replace it.

• If service is required, use only qualified trained technicians to repair your printer.

Agency Compliance and Approvals

MP Compact4: UL60950-1; 2nd Edition
MP Compact4 Mobile: UL60950-1; 1st Edition
MP Compact4: CSA C22.2 No. 60950-1-07 2nd Edition

WARNING!:

This is a Class A product. In a domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures.

MP Compact4 Mobile: CSA C22.2 No. 60950-1-03 1st Edition

The manufacturer declares under sole responsibility that this product conforms to the following
standards or other normative documents:

EMC: EN 55022 (1993) Class A
EN 50024 (1998)

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1 Getting Started

1.1 Introduction ............................................................................................................ 1

1.2 Unpacking ............................................................................................................... 1

2 Printer Setup

2.1 Power Connection..................................................................................................... 3

2.2 Interface Connection................................................................................................. 4

2.3 Loading Labels......................................................................................................... 5

3 Printer Operation

3.1 Front Panel.............................................................................................................. 7

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3.1.1 Status Light Conditions ................................................................................... 7

3.1.2 Control Button ............................................................................................... 7

3.1.3 Configuration Label ........................................................................................ 8

3.2 Windows Driver........................................................................................................ 9

3.3 Printer Configuration Utility (DMXConfig) ................................................................... 11

4 Maintenance and Adjustments

4.1 Cleaning Intervals .................................................................................................. 13

4.2 Cleaning the Printhead ............................................................................................ 14

4.2.1 Cleaning Film Procedure................................................................................ 14

4.2.2 Cotton Swab Procedure ................................................................................. 15

4.3 Printhead Replacement ........................................................................................... 16

4.4 Platen Roller Replacement ....................................................................................... 18

4.5 Printhead Pressure Adjustment................................................................................. 20

4.6 Media Sensor Configuration ..................................................................................... 21

4.7 Downloading Firmware............................................................................................ 22

Appendix A: Specifications

Appendix B: Ethernet Setup

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Congratulations on your MP Compact4 Mark II printer
purchase. The MP Compact4 Mark II printer family,
hereafter referred to as ‘the printer’, blends the rugged
durability of die-cast construction with state-of-the-art
electronics and user-friendly features to redefine the
standard in industrial thermal printers. The printer’s USB,
RS232 serial, or optional wired and wireless LAN
connectivity allows easy interfacing to any host system.

This manual provides all the information necessary to
operate the printer.

To print labels or tags, simply refer to the instructions included with the software you have chosen to
create the labels. A Windows
oneil.com) or on the included CD-ROM for printing from common applications. If you wish to write a
custom program, a copy of the Class Series 2 Programmer’s Manual can also be found on the CD-ROM.

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printer driver can be found on our website (http://www.datamax-

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After removing the printer from the packaging material, check the contents. The following items should be
included:

 Printer
 Power Cord
 Serial Cable (p/n 502542)
 Cleaning Card (p/n 70-2087-01)
 CD-ROM and Documentation
 Any special or additionally purchased items

Additional Requirements:

The following items are necessary for generating labels from your printer. Contact your customer support
or sales representative for advice on which media and software may best be suited for your application.

 USB Cable
 Ethernet cable for optional LAN connectivity
 Applicable Label Media



It is a good idea to save all packaging materials in the event that shipping the printer is ever
required.

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Power Connections

AC Model

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

 Place the printer on a firm, level surface.
 Ensure that the Power Switch on the Printer is in the ‘Off’ position.

 Connect the AC Power Cord to the receptacle on the back of the Printer, and then plug the AC Power

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Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the
‘Off’ position.

Cord into a properly grounded outlet. (The printer’s power supply automatically detects and then
adjusts to the applied line voltage; see Appendix A for the acceptable voltage ranges.)

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DC Model (24VDC to 48VDC)

 Connect the Black wire to the negative (-) pole of the battery or chassis ground. Connect both red

wires to the positive (+) pole of the battery.

 Connect the white input connecter to the rear of the printer as shown. (The printer’s power supply

automatically detects and then adjusts to the applied voltage; see Appendix A for the acceptable
voltage ranges.)

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The printer can be connected to the host via the USB, serial, wired Ethernet, or optional wireless. The
printer will automatically connect to the first port that delivers valid data. Once established, the printer’s
power must be cycled ‘Off’ and ‘On’ to change an interface connection.

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LAN (RJ45 wired Ethernet)



USB



Wireless antenna connector (optional)



COM 1 (RJ45)



Before connecting Power or interface cables to the printer, ensure the Power On/Off Switch is in the



Serial Connections (COM1)

The serial interface supports RS-232C communications via a RJ45 connector. The following list of serial
port settings is menu selectable (via host software/driver) and must match the host computer’s serial port
settings: > Baud Rate (Default 9600 bps) > Word Length (Default 8 bits).

Serial to Parallel Converter

An optional serial to parallel converter cable (part# 540707) is available for applications that require a
parallel connection to the host.

USB Connection (USB)

The USB Interface is supported in Windows 95 and greater. Depending upon the operating system of your
host computer, installation may differ slightly.

Wired and Optional Wireless

For setup information on wired and optional wireless connections, see Appendix B.

‘Off’ position.

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Load media into the printer as follows:

1. Rotate the Printhead Latch clockwise to the unlocked position.

AC Models DC Models

2. Remove the Media Hub Guide:

AC Models: Move the Thumb-Latch to the released position and then slide the Media Hub Guide off

DC Models: Loosen the Media Guide Handle and slide the Media Hub Guide off the Media Hub.

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the Media Hub.

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Printhead Latch



Media Hub Guide



Thumb-Latch



Media Hub



Media Hub Guide



Media Guide Handle



Media Hub



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