9.3 Warranty Service ............................................................................................... 21
10 Customer Support ................................................................................................. 23
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1 The Printer User Interface
This guide summarizes the operation and maintenance features of Datamax-O’Neil 2000i dot matrix impact printers.
Note: Printer will default to Stand By mode if no activity occurs within 30 seconds. Printer can be “waken up” by sending
characters via serial/Bluetooth interface or by simply pressing the OFF button on the membrane switch.
1.1 Membrane Switch Functions
See Figure 1 for a detailed description of the 2000i printer’s buttons.
<ON> The <ON> switch turns printer power on.
<FEED> The <FEED> switch advances the paper at a fast rate.
<OFF> The <OFF> switch turns the printer power off, or pauses and cancels the print process.
Note: In IrDA mode, press <FEED> momentarily, then <OFF>, to turn printer power off
<ADVN>* The <ADV N> switch advances paper at a normal rate.
*Note:This switch function is not present with the MCR version
1.2 Front Panel Indicators
<ON>Green
Illuminated when the printer is in operation.
In Serial mode: Extinguishes after 20 seconds when printer defaults to low power mode to
minimize battery consumption.
In IrDA mode: the LED is on steady.
<READY>Green
In IrDA mode: The LED is illuminated during Infrared communication; extinguishes after 20 seconds to
minimize battery consumption.
In Serial Mode: the indicator is illuminated when the optional magnetic card reader is ready for swiping.
Flashes twice before going into Auto Sleep mode when connected to Host device and the Host RTS output
is active.
<CHARGE>Yellow
If illuminated the battery cartridge is accepting charge.
Turns off automatically at the end of the charge cycle.
<LOW PWR> Yellow
If illuminated, the battery cartridge is depleted.
Recharge battery cartridge if LED is on.
DO NOT PRINT IF THE LED IS ILLUMINATED.
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<FAULT> Red
Indicates printer is out of paper.
Indicates error was encountered while reading the magnetic card.
The FAULT and LOW POWER LED on simultaneously, indicate the printer is unable to print due to low
battery power.
<READY, FAULT, LOW POWER> Flashing
Indicates printer is paused. Press FEED to resume printing, or press OFF to cancel the current print and
clear any data in print buffer.
Pressing the OFF switch while printing pauses the printer.
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2 Charging the Printer Battery
2.1 Charging the Battery Cartridge
Insert the battery Cartridge into the printer:
Remove the battery door at the back of the printer, by placing a coin into the slot and pushing the cover to
release the lock (see Figure 2).
Install the battery cartridge in the battery compartment located at the back of the printer as shown in Figure 3.
Charge the battery cartridge before operating the printer:
Plug the power adapter into an appropriate wall socket; then plug the power adapter cord into Power Input
Connector at the rear of the printer (see Figure 2). The yellow Charge light will illuminate, to indicate
battery is charging.
The Charge LED turns off when battery cartridge is fully charged. It takes 60 to 90 minutes to fast charge the
battery pack.
To insure full charge, printer should not be operated while the battery is charging.
Important notes on charging the battery:
The model 2000i uses 9 VDC/1A adapter to recharge the battery pack.
Each time the power adapter is connected to the printer, the battery Fast-charge is initiated.
Before the start of the fast recharge process, the fast-charge controller checks the battery’s voltage and
temperature.
If the battery voltage or the temperature is outside of the fast-charge limits, the charger defaults to trickle
charge at C/10 or 70mA rate.
Optional external battery charger is available for Datamax-O’Neil printers, a single bay fast rate charger and
conditioner and four bay 12 hours trickle charger.
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Table 1 – Typical Printer Power Consumption
Refer to the options addendum (TABLE A) for complete list of printer supplies and accessories and ordering part
numbers.
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3 Loading Printer Paper
3.1 Manually Installing Paper and Ribbon
Open the hinged paper supply door to load paper or replace the printer ink cartridge.
To unlock the top hinged paper cover, hold the printer with both hands and place each thumb on the two
locking ribs located below the grooved sections on the top cover.
Push the locking ribs in-and-up to open the paper door.
FIGURE 4: Loading printer paper
3.2 Manually Installing Paper
Open the paper supply door by pushing up the locking ribs (figure 4).
Turn on the printer by pressing the ON switch.
Remove any paper remaining in the printer mechanism, using the FEED switch or pulling the paper in
forward direction.
Unroll a leader from the new roll (about 3 inches); do not place roll in the printer at this time.
Place the straight edge of the leader just under the roller in the print head and feed about 3 inches of the
new roll of paper into the print head using the FEED switch.
Place paper roll in the printer.
Feed the leading edge of the paper into the slot of the hinged cover.
Lower the hinged cover and lock.
Pull the 3 inches of paper forward against the teeth of the paper tear bar and pull to either side to tear off
the paper.
The printer is then loaded with paper and ready to use.
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