Datamatic D4200 User Manual

MOSAIC ENERGY FIREFLY®
SER TRAINING GUIDE
U
1.0.38.4
(Includes up to RR CX v3.26.4; FIREFLY D4200; D4300 CXMI 1.3)
Datamatic, LTD. System Training Manual Version 06.09.09
MOSAIC™ regulations and Warranty information....................................................................................3
FCC Regulations ......................................................................................................................................4
Introduction...............................................................................................................................................6
Equipment.................................................................................................................................................7
MOSAIC FIREFLY...............................................................................................................................7
Unique Features..................................................................................................................................7
FIREFLY Meter Interface Unit (MIU) – Electric ...................................................................................7
FIREFLY Meter Interface Unit (MIU) – MOSAIC Gas .........................................................................8
ROADRUNNER Handheld Computer..................................................................................................8
Installation Considerations........................................................................................................................9
Installation Supplies................................................................................................................................10
Electric Meter Install Kits...................................................................................................................11
Gas FIREFLY Installation Equipment................................................................................................12
Reading an Electric or Gas Meter...........................................................................................................13
American Gas FIREFLY Kit...............................................................................................................16
Installing the Gas FIREFLY....................................................................................................................17
Programming FIREFLYs in Mesh Mode.................................................................................................21
Mesh FF Config Utility (CXMI)...........................................................................................................21
Installing the MOSAIC Electric FIREFLY................................................................................................29
Read and Verify (RV) Procedure............................................................................................................32
Before Leaving the Office..................................................................................................................32
Read and Verify Field Procedure ......................................................................................................32
Entering a Trouble or Skip Code ............................................................................................................33
Terminal Interface..............................................................................................................................41
Edit Export Definition.........................................................................................................................44
Export Data........................................................................................................................................47
MOSAIC FIREFLYs as Repeaters (Mesh Mode) ..............................................................................49
Troubleshooting Electric and Gas FIREFLYs.........................................................................................50
Before Leaving Office........................................................................................................................50
Troubleshooting Field Procedure ......................................................................................................50
Troubleshooting Details.....................................................................................................................50
Receiving no RF signal from a FIREFLY...........................................................................................50
Inaccurate Undercounting FIREFLY.......................................................................................................51
Tightening Gas FIREFLY onto register .............................................................................................51
Troubleshooting Procedures...................................................................................................................52
MOSAIC FIREFLY Codes.................................................................................................................52
Connection Troubleshooting..............................................................................................................52
Unread Meters Troubleshooting........................................................................................................53
FIREFLY File Emailing Instructions........................................................................................................54
FAQ’s......................................................................................................................................................56
Contacting Datamatic .............................................................................................................................63
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Datamatic, LTD. System Training Manual Version 06.09.09
MOSAIC™ regulations and W arranty information
The MOSAIC System is intended to be operated to manufacturer's specifications. As such, Customer understands that electronic communication between Datamatic and your MOSAIC System is required to provide software updates, to conduct support activities and to validate proper configuration and operation. Any blocking or prevention of such access may prevent the System from operating as intended and may void coverage under your Maintenance Agreement and/or your Warranty.
Any change to RF settings, other than by a Datamatic Administrator, may void your MOSIAC FIREFLY Warranty. Do not change RF communication settings without consulting Datamatic first.
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Datamatic, LTD. System Training Manual Version 06.09.09
FCC Regulations
FCC Part 15 requires that the Manual include the following statement:
“Caution: Changes or modifications not expressly approved by the manufacture could void the user's authority to operate the equipment.”
“NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
To comply with FCC RF exposure requirements, the device and the antenna for this device must be installed to ensure a minimum separation distance of 20 cm or more from a person’s body. Other operating configurations should be avoided.
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Datamatic, LTD. System Training Manual Version 06.09.09
FCC ID: ODYD4200 and ODYD4300
Datamatic, Ltd.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause
undesired operation.
WARNING: These devices operate under Part 15 of the FCC rules. Modifications to these
devices not expressly authorized by Datamatic, Ltd. may affect your ability to legally operate
these devices.
Electrostatic Discharge (ESD) Warning
Electrostatic Discharge (ESD) is the enemy of electronic devices. You should always take precautions to eliminate an y electrostatic c harge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and/or rubber mat.
Static electricity can harm system boards. Perform installation at an ESD workstation and follow proper ESD precautions to reduce the risk of damage to devices. Datamatic strongly encourages you to follow proper ESD procedure, which can include wrist straps and smocks, when servicing equipment.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
o When unpacking a static-sensitive device from its shipping carton, do not remove the device’s anti-static packaging material until you
are ready to install the device. Just before unwrapping the anti-static packaging, be sure you are at an ESD workstation or grounded.
o When transporting a sensitive device, first place it in an antistatic container or packaging. o Handle all sensitive devices at an ESD workstation. If possible, use anti-static floor pads and workbench pads.
Handle devices and boards with care. Don’t touch the devices or contacts on a board. Hold a board by its edges or by its metal mounting bracket.
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Datamatic, LTD. System Training Manual Version 06.09.09
Introduction
The Datamatic MOSAIC Mesh System is an automatic meter reading system designed for reading meter data remotely and wirelessly. This is accomplished using the Datamatic MOSAIC Mesh system that forms a mesh network with neighboring Interface through strategically placed MOSAIC Gateway devices.
MOSAIC FIREFLYs can be deployed using walk-by, mobile, and MOSAIC Mesh collection platforms.
The main benefits of using The Datamatic MOSAIC Mesh system are:
Real time access to meter reading data
Built in logging of up to 240 days of hourly consumption data WATER?
Meter lids do not have to be removed for reads WATER?
Meter pits do not have to be dug out or pumped out for reads WATER?
Safer meter reading procedure
Visiting the site is not necessary for data collection
Please consult the MOSAIC Software Guide for user instructions regarding data access, configuring or upgrading the MOSAIC Mesh FIREFLY System. After reviewing this guide you should be able to successfully deploy the MOSAIC FIREFLYs for your system.
MOSAIC FIREFLYs and reports data to the MOSAIC Software
MOSAIC Software
MOSAIC
Database
MOSAIC Gateway
MOSAIC
FIREFLYs
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Datamatic, LTD. System Training Manual Version 06.09.09
Equipment
MOSAIC FIREFLY
The MOSAIC FIREFLY tracks and transmits meter reading data. Each MOSAIC FIREFLY records up to 240 days of hourly consumption readings, thereby enabling the resolution of billing disputes. The
MOSAIC FIREFLY signal includes the meter reading, leak indicators and trouble codes upon detection.
(Refer to the troubleshooting section)
Batteries: Dual 3.6-volt lithium-thionyl chloride D-cell
Material: Polycarbonate
Construction: silicon-lubricated gasket sealed tourqued to 12’ lbs
Operating Temperature Range: -40 F to 185 F
Radio Communication Frequency: 902-928 MHz frequency hopping spread spectrum
Unique Features
Use existing meters
Maintain the freedom to choose meters without the constraints of a proprietary AMR system
Internally potted, gasket sealed and designed to withstand constant submersion
Supports direct-read, pulse and encoded registers
Leak Detection
Tamper Detection
Battery Status Indicator
Above ground or through the lid installation
FIREFLY Meter Interface Unit (MIU) – Electric
The FIREFLY Meter Interface Unit (MIU) tracks and transmits meter reading data. Each FIREFLY can be configured to record 169+ days of quarter-hourly consumption, thereby enabling the resolution of billing disputes. The FIREFLY signal includes the meter number, meter reading, battery voltage, and tamper flag.
Backup Power Supply: Two 3V CR2032 batteries Operating Temperature Range: -40°F to 185°F Radio Communication Frequency: 916.5 MHz
Electric FIREFLY Electric FIREFLY mounted on meter
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Datamatic, LTD. System Training Manual Version 06.09.09
FIREFLY Meter Interface Unit (MIU) – MOSAIC Gas
The Gas FIREFLY can be configured to record 330 days of hourly consumption, and its signal transmits the same data as the Electric FIREFLY. Three models are designed for three specific groups of meters:
American, Canadian, & Singer
Power Supply: 3.6V replaceable lithium chloride D-cell battery Operating Temperature Range: -40°F to 185°F Radio Communication Frequency: 916.5 MHz
American Meter with
Gas FIREFLY
ROADRUNNER Handheld Computer
The ROADRUNNER Radio Frequency Receiving Unit (RFRU) receives and buffers radio readings, then downloads them to the ROADRUNNER handheld unit when interrogated (using the "I" key).
The ROADRUNNER RFRU is an integrated, internal unit, powered by a rechargeable NiCd battery pack.
X7 (left) and CX (right) ROADRUNNERs
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Datamatic, LTD. System Training Manual Version 06.09.09
Installation Considerations
Complete field installation of a MOSAIC FIREFLY takes five to ten minutes, depending on the
meter location and mounting application.
Some meters may be located in such a manner that they require the addition of repeaters to reach
the mesh.
Some areas of your service territory may not have the density to warrant the use of the mesh -
your project manager will alert you to these areas where units can be placed into a drive-by mode.
Profile data uses more mesh bandwidth and as such can require the use of additional repeaters
and/or Gateways.
The system requires ongoing maintenance - make sure to have the proper equipment and training
to maintain the system after your installation contractor leaves.
Do not attempt to repair or trouble-shoot equipment without the proper equipment and training.
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Datamatic, LTD. System Training Manual Version 06.09.09
Installation Supplies
Electric FIREFLY Installation Equipment
2-way RF ROADRUNNER.
Phillips Screwdriver, #2 head, with 3-4” shaft. Used for attaching FIREFLY to meter.
Flat Head Screwdriver, with 3/16” wide head. Used for attaching FIREFLY power supply wire clips
to meter’s utility side power bus.
Static grounding mat with wrist strap and grounding plug. Used whenever handling the electric FIREFLY by hand, except when attached to meter.
Electric FIREFLY Installation Consumables
Install packet including screws and nylon spacers.
FIREFLY CR 2032 batteries.
Disc marking template.
Datamatic Ltd.’s Part #D2311 paint marker. Used for painting meter disc. The warranty on the
Electric FIREFLY will NOT be honored if the Datamatic D2311 paint marker is not used on the meter disc.
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Datamatic, LTD. System Training Manual Version 06.09.09
Electric Meter Install Kits
ABB Westinghouse Landis & Gyr
2 - .25 nylon spacers 2 - .25 nylon spacers 2 – 6-32 X ½” screws
2 - .25 nylon spacers
2 – 6-40 X ½” screws 2 – Post Meter spacers
GE
Sangamo
2 - .25 nylon spacers 1 - .25 nylon spacer 2 - 4-48X1/2” pan head screws 1 - 5-40X ½” screw
Each Electromechanical FIREFLY will require a sun shade to be installed.
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Datamatic, LTD. System Training Manual Version 06.09.09
Gas FIREFLY Installation Equipment
2-way RF ROADRUNNER
Cordless drill, reversible, variable speed, adjustable
clutch. Used to remove register screws and attaching FIREFLYS to meters.
1
Flat head screwdriver, with standard to remove index screws.
Flat head screwdriver, with standard 3/16” wide head. Used to remove index screws.
Flat head screwdriver, with standard Used to remove large screws from meters.
Phillips Screwdriver, #2 head, with 3-4” shaft. Used for attaching FIREFLY to meter.
Phillips Screwdriver, #1 head [smaller], with 3-4” shaft. Used for small register screw removal.
1” wide putty knife. Used to remove old register cover gaskets from meter.
/8” wide head. Used
5
/16” wide head.
WD40. Used for removing difficult screws.
Small pruning shears. Used to prune bushes away from gas meters.
Pliers with approximately 6” long handles. Used to extract rusted register screws from meter with
broken off heads.
Phillips #2 bit for drill, 3-6” long. Used in cordless drill for register screw removal and FIREFLY installation.
Phillips #1 bit for drill, reduced 3/16” diameter shaft, 3-6” long. Used in cordless drill American/Singer meter’s register screw attachment.
3
Flat head
/16” wide bit for drill, 3-6” long. Used in cordless drill for small register screw removal.
Telescoping magnet. Used to activate the FIREFLY.
Gas FIREFLY Installation Consumables
Cloth rags.
Install packet including screws, tamper seals and necessary hardware.
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Datamatic, LTD. System Training Manual Version 06.09.09
Reading an Electric or Gas Meter
Following are some basic rules on how to read “clock style” electric or gas meter indexes. Each of the four or five dials on the meter represents one digit of the present reading. The dials move both clockwise and counter-clockwise. When the hand of one of the dials is between numbers, always take the smaller number. For example:
Residential Electric meter example
4
6 3 7 2
This reading would be 46372. To tell if a hand is past a number or not, look at the dial to the right. If the dial to the right has passed zero, then the hand is pointing to the correct number. If the dial to the right has not passed zero, then use the next smaller number.
Residential Gas Meter example
6 3 9 2
This reading would be 6392. The second digit is a three because the digit to the right has not yet passed zero. If the second dial from the right was between zero and one (or past the zero), then the third digit would have been a four.
To practice, go outside a home or business and record the readings for several days in a row. By subtracting yesterday's reading from today's reading, you can get a feel for how much energy (kilowatt hours for electric) or gas is used each day.
When a power or gas company representative reads a meter, they do not set it back to zero. Therefore, the dials keep turning until the next time the meter is read. By subtracting two consecutive readings, the amount of consumption is determined for the month. Utilities check to confirm that the readings each month fall within an expected range. If a reading is significantly lower or higher than expected, the meter reader can be alerted and confirm the reading is correct. This helps ensure bills are accurate each month.
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Datamatic, LTD. System Training Manual Version 06.09.09
This reading is 00000. Cyclometer (or odometer) style indexes are easier to read and can be found on both electric and gas meters.
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Datamatic, LTD. System Training Manual Version 06.09.09
Installation Procedures
Installing and Programming MOSAIC Gas FIREFLYs in Mesh Mode
Installing the MOSAIC Gas FIREFLY
Pre-installation Setup
Access the FIREFLY Template from the FIREFLY Menu.
Select the type of service for the FIREFLY you are installing.
Then you will select a prompt type for each parameter of either Normal or Default.
¾ NORMAL - this means you are going to enter this value each time. ¾ DEFAULT - this means you are setting it to a preset value that does not change.
When selecting Default, an actual value must then be entered for that parameter.
#2 Set the Reading Mode
Set the FIREFLY reading mode to Verify Read Mode.
#3 Check the Options Screen
Check the options screen from the FIREFLY Menu for the following:
1. Capture Data = Enabled
2. APD Register Number = Enabled
3. Clear Prof. Data = Enabled
4. Delta Warning = 2
5. Show Constants =Disabled
6. Comm. Method = Wireless RF
7. Zero Setting = 60
8. Read Truncation = Enabled
9. Quick Set = Disabled A. Profile Default = 0 B. Encoder Zero Thr = 24 C. Trickle Duration = 48 D. Ovrflw Alert Days = 25 E. Rev Alert Days = 35 F. UnderSz Mtr Alert Day = 45 G. 0112 Support = Disabled H. 0212 Support = Disabled
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Datamatic, LTD. System Training Manual Version 06.09.09
Gas FIREFLY Parts Identification
American Gas FIREFLY Kit
1. American Gas FIREFLY
2. Gas FIREFLY battery
3. Index cover
4. Tamper caps (2)
5. American FIREFLY drive
6. FIREFLY to meter screws (4)
7. Index to FIREFLY screws (2)
8. Index cover screws (4)
9. Battery screw
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Datamatic, LTD. System Training Manual Version 06.09.09
Installing the Gas FIREFLY
Optional: Pre-assemble FIREFLY, battery and drive kit prior to beginning field installations.
1. Remove tamper caps and/or lead wire seal from the gas meter, if equipped.
2. Remove the screws from the plastic index cover on the meter using a screwdriver (or cordless drill)
and remove the register index and screws.
3. Remove any remaining gasket material from behind the plastic cover. Use gasket scraper if necessary.
4. Prepare the Gas FIREFLY by inserting the drive shaft into the FIREFLY, making sure magnet is included.
On Rockwell meters, match the gear drive to the proper drive shaft kit (11, 18 or 24 tooth gear).
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Datamatic, LTD. System Training Manual Version 06.09.09
5. Take meter index and align index drive with hole (or over gear) in FIREFLY drive shaft assembly.
6. Using new self-tapping screws from the install packet, tighten the index to the FIREFLY with a screwdriver.
7. Once the index is attached to the FIREFLY, rotate the drive shaft to confirm the dials move easily.
8. Insert the four (large) meter to FIREFLY screws from the install packet into the FIREFLY housing.
9. Align meter drive with FIREFLY/index assembly. On Rockwell meters, ensure the FIREFLY has the proper gear drive installed matching the number of teeth on the meter output gear.
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a. Place bottom right of the FIREFLY, over the screw hole and insert mounting screw. Rotate the
FIREFLY counter clockwise to fully seat onto the meter.
12. After checking drive alignment, attach FIREFLY to meter by tightening screws. Torque screws in a
crossing pattern.
Note: When attaching the FIREFLY to the gas meter, the rear of the FIREFLY drive shaft needs to be properly engaged to the meter gear or drive. Limit torque when installing meter screws. Failure to do so could damage the FIREFLY and negatively impact the FIREFLY’s performance.
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Datamatic, LTD. System Training Manual Version 06.09.09
13. Tighten the four screws that attach the new index cover to the FIREFLY. Check “Datamatic” lettering for proper orientation. Make sure the gasket is tight against the meter, without over-tightening screws.
Note: Limit torque when installing screws. Failure to do so could damage the FIREFLY and negatively impact the FIREFLY’s performance.
14. Program the FIREFLY then insert tamper plugs into new index cover (see programming section below).
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