Datalogic QuickScan QM2400 Quick Reference Manual

QuickScan™ QM2400
General Purpose Handheld
Area Imager Bar Code Reader
with Datalogic’s STAR Cordless System™
Datalogic USA, Inc.
959 Terry Street Eugene, OR 97402 USA Telephone: (541) 683-5700 Fax: (541) 345-7140
©2014-2017 Datalogic S.p.A. and/or its affiliates
All rights reserved. Without limiting the rights under copy-
right, no part of this documentation may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, or for any purpose, without the express written permission of Datalogic S.p.A. and/or its affil­iates. Owners of Datalogic products are hereby granted a non-exclu­sive, revocable license to reproduce and transmit this docu­mentation for the purchaser's own internal business purposes. Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this docu­mentation and shall ensure that all notices appear on any reproductions of the documentation. Should future revisions of this manual be published, you can acquire printed versions by contacting your Datalogic repre­sentative. Electronic versions may either be downloadable from the Datalogic website (www.datalogic.com
) or provided on appropriate media. If you visit our website and would like to make comments or suggestions about this or other Data­logic publications, please let us know via the "Contact Data­logic" page.
Disclaimer
Datalogic has taken reasonable measures to provide informa­tion in this manual that is complete and accurate, however, Datalogic reserves the right to change any specification at any time without prior notice. Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries, including the U.S. and the E.U. QuickScan is a trademark of Datalogic S.p.A. and/or its affiliates, registered in many countries including the U.S. and the E.U. All other brand and product names may be trade­marks of their respective owners.
Patents
See www.patents.datalogic.com
for patent list.
See the Regulatory Addendum included with your product for additional regulatory, safety and legal information.
Quick Reference Guide i
Table of Contents
END USER SOFTWARE LICENSE AGREEMENT (EULA) ........... iii
Software Product Policy ............................................................. vi
Description .................................................................................... 1
Setting Up the Reader ................................................................. 2
Locking the Reader to the Base ........................................ 2
To Lock the Reader in the Base................................ 2
Connecting the Base Station ...................................................... 4
Base Station Connection and Routing .............................. 4
System and Network Layouts ...........................................6
Stand Alone Layout ................................................... 6
Using the BC2030™ Radio Base .........................................7
Radio Base LEDs ........................................................ 7
Charging the Batteries ................................................................ 8
Replacing the Battery Pack ................................................ 9
Using the Quickscan™ QM2400 ................................................. 10
Linking the Reader .....................................................................11
Link Datalogic RF Devices to Base......................... 11
Power Off .................................................................................... 11
Programming .............................................................................. 11
Using Programming Bar Codes .......................................12
Configure Other Settings .................................................. 12
Resetting Standard Product Defaults ............................ 12
Selecting the Base Interface Type ............................................13
Interface Selection ............................................................ 13
Configuring the Interface ........................................ 13
Keyboard Interface .................................................. 15
Scancode Tables....................................................... 17
Country Mode........................................................... 17
Caps Lock State........................................................ 22
Numlock.................................................................... 23
Reading Parameters .................................................................. 24
Aiming System .................................................................. 24
Good Read Green Spot Duration ..................................... 25
Scan Modes ................................................................................ 26
Pick Mode ........................................................................... 28
Multiple Labels in a Volume ............................................28
Technical Specifications ............................................................ 29
LED and Beeper Indications ...................................................... 33
Error Codes .................................................................................36
Base Station Indications ...........................................................37
Datalogic Limited Factory Warranty ............................... 38
Warranty Coverage .................................................. 38
ii QuickScan™ QM2400
Warranty Claims Process........................................ 38
Warranty Exclusions................................................ 39
No Assignment ........................................................ 40
Risk of Loss .............................................................. 40
Ergonomic Recommendations .................................................41
Cleaning .............................................................................. 42
Support Through the Website .................................................. 43
Quick Reference Guide iii
END USER LICENSE AGREEMENT
NOTICE TO END USER: BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR BY USING THE DATALOGIC PRODUCT THAT INCLUDES THIS SOFTWARE, THE END USER CONSENTS TO BE BOUND BY THIS AGREEMENT. IF THE END USER DOES NOT AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, THEN DATALOGIC IS NOT WILLING TO LICENSE THE SOFTWARE AND THE END USER IS NOT ALLOWED TO DOWNLOAD, INSTALL OR USE THE SOFTWARE OR THE DATALOGIC PRODUCT
This End User License Agreement ("EULA") is between Datalogic IP Tech S.r.l. hav­ing its registered office at Via San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy ("Datalogic"), and you, either an individual or a single entity, ("End User or "You"") who has purchased one or more QUICKSCAN™ QM 24XX ("Datalogic Prod­uct") subject to the terms and conditions provided in any relevant purchase or sale contract. This EULA applies to the software contained in the Datalogic Product ("Embedded Software") and to any other software, to the extent applicable, offered as optional application software ("Application Software" that together with "Embedded Software" is herein referred to as "Software"). Any Open Source used in a conjunction with the Software is subject to the Open Source licenses available at the following website: http://www.datalogic.com/oss
1. Grant of License
1.1 Datalogic grants to End User, a personal, non-exclusive, non-transferable, non sub licensable, revocable, limited license to use the Software, solely on the Datalogic Product in which it is embedded or for which it is intended for use, in machine-readable form only, solely for End User's internal business purposes.
1.2 End Users shall not distribute, sublicense, rent, loan, lease, assign, export, re­export, resell, ship or divert or cause to be exported, re-exported, resold, shipped or diverted, directly or indirectly, the Software under this Agreement. End User shall not, and shall not permit others to: (i) modify, translate, decom­pile, reverse engineer, disassemble, or extract the inner workings of the Soft­ware, (ii) copy the functionality of the Datalogic Products; (iii) remove any proprietary notices, marks, labels, or logos from the Datalogic Products; (iv) rent or transfer all or some of the Software to any other party without Data­logic's prior written consent.
1.3 Title to the licensed Software shall be and remain with Datalogic or the third party from whom Datalogic has obtained a license right. This Agreement does not grant to End User any intellectual property rights. As used in this Agree­ment the term "purchase" or its equivalent when applied to the Software shall mean "acquire under license". End User is not entitled to receipt or use of the source code of any licensed Software.
1.4 Portions of the Datalogic Product are protected by the relevant and applicable patent and copyright laws, international treaty provisions, and other applica­ble laws. Therefore, End User must treat the Datalogic Product like any other copyrighted material (e.g., a book or musical recording) except that End User may make one copy of the Software solely for back-up purposes. Unautho­rized duplication of the Software constitutes copyright infringement.
1.5 Any use of the Software outside of the conditions set forth herein is strictly prohibited and will be deemed a breach of this Agreement resulting in imme­diate termination of this Agreement. In the event of a breach of this Agree­ment, Datalogic will be entitled to all available remedies at law or in equity (including but not limiting to immediate termination of the license without notice, immediate injunctive relief and repossession of all Datalogic Products).
1.6 Without prejudice of the foregoing, End User grants to Datalogic and its inde­pendent accountants or consultants the right to examine End User's books, records and accounts during End User's normal business hours to verify com­pliance with this Agreement. In the event such audit discloses non-compli­ance with this Agreement, Datalogic shall be entitled to immediately terminate the Agreement, request End User to promptly pay all (additional) license fees due and any further damages, if any.
2. License Fee
License fees shall be due by End User to Datalogic according to the terms provided for in the relevant contract for the purchase of the Datalogic Product.
3. Termination
Without prejudice to any other rights or remedies Datalogic may have, Datalogic may terminate this Agreement if End User fails to comply with the terms and con­ditions of this Agreement. Datalogic may terminate this Agreement by offering you a superseding Agreement for the Software or any replacement or modified version of or upgrade to the Software and conditioning your continued use of the Software or such replacement, modified or upgraded version on your acceptance of such superseding Agreement. In addition, either party may terminate this Agreement at
iv QuickScan™ QM2400
any time. Subject to the foregoing, termination shall be effective upon notice to the other party. In the event that this Agreement terminates for any reason, End User's license to use the Software will immediately terminate, and End User must immediately stop using the Software, destroy all copies of the Software and all of its component parts, and, upon request, provide an affidavit certifying your compli­ance with the foregoing. The provisions of Sub-sections 1.2, 1.3, 1.4, 1.5, 4, 5, 6, 8, and 12 shall survive termination of this Agreement.
4. Limited Warranty
Datalogic warrants that, under normal use and operation, the Software will con­form substantially to the applicable Datalogic Product documentation for the period specified in the same, provided that the Software is used with the Datalogic Product. Datalogic's entire liability and End User's sole and exclusive remedy for any breach of the foregoing limited warranty will be, at Datalogic's option, the pro­vision of a downloadable patch or replacement software.
Datalogic does not warrant (i) that Software will meet End User's requirements; (ii) that Software will be uninterrupted or defect error free; (iii) any non conformity derived from unauthorized use, and/or improper installation or repair not in com­pliance with Datalogic Product documentation. End User agrees that the existence of such non conformities or errors and Datalogic's inability to remedy such errors shall not constitute a breach of this Agreement.
EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS PRO­VIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE DATALOGIC PRODUCT OR SOFTWARE, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MER­CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
5. Limitation of Liability
EXCEPT AS PROVIDED IN THIS AGREEMENT, NEITHER DATALOGIC NOR ITS LICEN­SORS SHALL BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, WARRANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE DATALOGIC PRODUCT. UNDER NO CIRCUM­STANCES SHALL DATALOGIC OR ITS LICENSORS BE LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF DAT­ALOGIC OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END USER MUST BRING ANY ACTION UNDER THIS AGREEMENT WITHIN 12 (TWELVE) MONTHS AFTER THE CAUSE OF ACTION ARISES.
6. Infringement
To the maximum extent permitted by law, End User agrees to defend, indemnify and hold harmless Datalogic, its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or pro­ceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorney's fees) arising out of or accruing from or related to Licensee's failure to comply with the terms of this Agreement, including but not limited to (1) non compliance with any applicable laws or regulations with Data­logic product documentation, (2) unauthorized use or disclosure of Software, and (3) use of Software in combination with software, hardware, systems, or other items not provided by Datalogic.
7. Support
End User may request support for Software from Datalogic at Datalogic's standard support fees and under Datalogic's standard support terms and conditions in effect at the time the support is requested.
8. Government Restricted Rights; International Use
8.1 Use, duplication, or disclosure of the Software by the U.S. Government is sub­ject to the restrictions for computer software developed at private expense as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or
52.227-19 or in the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.
8.2 If End User is using the Datalogic Product outside of the United States, End User must comply with the applicable local laws of the country in which the Datalogic Product is used and with U.S. export control laws,. Without prejudice of the foregoing, the End User agrees to not export or re-export the Software, any part thereof, or any process or service that is the direct product of the Software to any country, person or entity subject to U.S. export restrictions.
Quick Reference Guide v
End User specifically agrees not to export or re-export any of the Software: (i) to any country to which the U.S. has embargoed or restricted the export of goods or services or to any national of any such country, wherever located, who intends to transmit or transport the Software back to such country; (ii) to any person or entity who you know or have reason to know will utilize the Software in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government. End User warrants and represents that neither the U.S. Com­merce Department, Bureau of Export Administration nor any other U.S. federal agency has suspended, revoked or denied its export privileges.
9. Third Party Software
The Datalogic Product may contain one or more items of third party software which use is governed by separate third party license, unless otherwise stated.
10. Open Source Software
Portions of the Software include or operate with Open Source software ("Open Source Software").
Open Source Software is software covered by a publicly available license governed solely under Copyright law, whereas the complete terms and obligations of such license attach to a licensee solely through the act of copying, using and/or distrib­uting the licensed software, such obligations often include one or more of attribu­tion obligations, distribution obligations, copyleft obligations, and intellectual property encumbrances. The use of any Open Source Software is subject to the terms and conditions of this Agreement as well as the terms and conditions of the corresponding license of each Open Source Software package. If there is a conflict between the terms and conditions of this Agreement and the terms and condi­tions of the Open Source Software license, the applicable Open Source Software license will take precedence. Datalogic is required to reproduce the software licenses, acknowledgments and copyright notices as provided by the authors and owners, thus, all such information is provided in its native language form, without modification or translation. Please reference and review the above mentioned information to identify which Open Source Software packages have source code provided or available.
11. Notices
All notices required or authorized under this Agreement shall be given in writing, and shall be effective when received, with evidence of receipt. Notices to Datalogic shall be sent to the attention of Datalogic IP Tech S.r.l., Legal & IP Department, Via San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy, or such other address as may be specified by Datalogic in writing.
12. General Provisions
12.1. Entire Agreement; Amendment. This document contains the entire agree­ment between the parties relating to use of the Datalogic Products and the licensing of the Software and supersedes all prior or contemporaneous agree­ments, written or oral, between the parties concerning the use of the Data­logic Products and licensing of the Software. This Agreement may not be changed, amended, or modified except by written document signed by Data­logic.
12.2. Waiver. A party's failure to enforce any of the terms and conditions of this Agreement shall not prevent the party's later enforcement of such terms and conditions.
12.3. Governing Law; Venue:
End User agrees to the application of the laws of the country in which End User obtained the license to govern, interpret, and enforce all of End User's and Datalogic's respective rights, duties, and obliga­tions arising from, or relating in any manner to, the subject matter of this Agreement, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
All rights, duties, and obligations are subject to the courts of the country in which End User obtained the license. For licenses granted by Licensee who operates in the countries specified below, the following terms applies.
For Americas: This Agreement is governed by the laws of the State of Oregon. This Agree-
ment and the rights of the parties hereunder shall be governed by and con­strued in accordance with the laws of the State of Oregon U.S.A, without regard to the rules governing conflicts of law. The state or federal courts of the State of Oregon located in either Multnomah or Lane counties shall have exclusive jurisdiction over all matters regarding this Agreement, except that Datalogic shall have the right, at its absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located. In the event an action is
Software Product Policy
vi QuickScan™ QM2400
brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, both at trial and on appeal.
For Europe, Middle East and Africa: This Agreement is governed by the laws of Italy. This Agreement and the
rights of the parties hereunder shall be governed by and construed in accor­dance with the laws of Italy, without regard to the rules governing conflicts of law. Italian Court of Bologna shall have exclusive jurisdiction over all matters regarding this Agreement, except that Datalogic shall have the right, at its absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User resides, or in which any of End User's assets are located. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.
For Asia- Pacific Countries: The validity, interpretation and construction of the Agreement shall be gov-
erned by and construed in accordance with Laws of the Republic of Singapore. Parties expressly disclaim the application of the United Nations Convention for International Sale of Goods.
Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Sin­gapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore.
The number of arbitrators will be three, with each side to the dispute being entitled to appoint one arbitrator. The two arbitrators appointed by the parties will appoint a third arbitrator who will act as chairman of the proceedings. Vacancies in the post of chairman will be filled by the president of the SIAC. Other vacancies will be filled by the respective nominating party. Proceedings will continue from the stage they were at when the vacancy occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed arbitrator will be the sole arbitrator, provided that the arbitrator was validly and properly appointed. All proceedings will be conducted, including all documents pre­sented in such proceedings, in the English language. The English language version of these terms and conditions prevails over any other language ver­sion.
12.4. Attorneys' Fees. In the event an action is brought to enforce the terms and conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.
- END -
Software Product Policy
Datalogic reserves the right to ship its products with the latest version of software/firmware available. This pro­vides our customers with the very latest in Datalogic soft­ware technology.
The only exception to this policy is when the buyer has a signed contract with Datalogic that clearly defines the terms and conditions for making software/firmware changes in products shipped to the buyer.
To arrange for a Software Maintenance and Support Agreement please contact your Datalogic sales person.
Quick Reference Guide 1
QuickScan™ QM2400
Description
With rich feature sets and extensive options, the QuickScan™ product series from Datalogic represents the premium level of data collection equipment for general purpose applications. The QuickScan QM2400 readers have enhanced optics with improved motion tolerance allowing codes placed on fast moving objects to be easily and quickly captured, creating the ideal reader for tasks requiring high throughput like those found in retail and light industrial environments.
Omni­Directional Operation
To read a symbol simply aim the reader and pull the trigger. The QuickScan™ QM2400 is a powerful omni-directional reader, so the orientation of the symbol is not important. Datalogic’s exclusive patented ‘Green Spot’ for good-read feedback helps to improve productivity in noisy environments or in situations where silence is required. When using the product with the cradle at a 45° position, the Green Spot can work as an aiming system to aid in positioning the bar code for quick and intuitive reading.
Decoding
Reliably decodes all standard 1D (linear) and 2D bar codes, including GS1 DataBar™ linear codes, Postal Codes (China Post), Stacked Codes (such as GS1 DataBar Expanded Stacked, GS1 DataBar Stacked, GS1 DataBar, Stacked Omnidirectional). The data stream — acquired from decoding a symbol — is rapidly sent to the host. The reader is immediately available to read another symbol.
Setting Up the Reader
2 QuickScan™ QM2400
Setting Up the Reader
Follow the steps below to connect and get your reader up and communicating with its host.
1. Configure the Base Station starting on this page.
2. Charge the Batteries (see page 8).
3. Link to the Base Station (see page 11).
4. Select the Interface Type (see page 13).
5. Configure the Reader starting on page 12 (optional, depends on settings needed).
Locking the Reader to the Base
The Base Station provides a locking mechanism to ensure electrical contact between Reader and Base, in case of inad­vertent movements.
To Lock the Reader in the Base
1. Insert the Reader into the Base. The lock lever rests in its natural disengaged position toward the bottom of the Base.
Lock lever
Setting Up the Reader
Quick Reference Guide 3
Figure 1. Lock lever disengaged
2. Engage the locking mechanism by pushing up the lever as far as it will go.
Figure 2. Lever in locked position
NOTE
It is good practice to put the scanner in the locked condition at the end of the working shift, or when not in use for an extended period of time. This will ensure that the scanner is fully seated for complete battery recharge.
Connecting the Base Station
4 QuickScan™ QM2400
Connecting the Base Station
Figure 3 shows how to connect the Base Station to a termi-
nal, PC or other host device. Turn off the host before connec­tion and consult the manual for that equipment (if necessary) before proceeding. Connect the interface cable before apply­ing power to the Base Station.
Base Station Connection and Routing
1. Remove the rubber Cable Stopper from the bottom of the Base Station.
2. Securely plug the Power Cable and Interface (I/F) Cable connectors into their respective ports in the underside of the Base Station.
NOTE
The QuickScan QM2400 reader can also be Pow­ered by the Terminal. When powered by the Ter­minal, the battery charger is automatically set as Slow charge.
For some specific interfaces or hosts or lengths of cable, the use of an external power supply may be recommended for full recharging capability (see
"Technical Specifications" on page 29 for
more details).
Cable Stopper
Power Cable
I/F Cable
Connecting the Base Station
Quick Reference Guide 5
3. After the cables are plugged in, reinsert the rubber Cable Stopper.
4. Connect to an AC Adapter, and plug the AC power cord into the (wall) outlet.
Figure 3. Connecting the Base Station
Host Connection —
Verify before connection that the reader’s
cable type is compatible with your host equipment. Most connections plug directly into the host device as shown
in Figure 4. Keyboard Wedge interface cables have a ‘Y’ con­nection where its female end mates with the male end of the cable from the keyboard and the remaining end at the key­board port on the terminal/PC.
Cable Stopper
reinserted
Base
Station
I/F Cable
AC/DC Adapter
DC Power Cord
Wall plug Connector
Connecting the Base Station
6 QuickScan™ QM2400
Figure 4. Connecting to the Host
Power Connection —
Plug the AC Adapter into an approved AC wall socket with the cable facing downwards (as shown in
Figure 3) to prevent undue strain on the socket.
System and Network Layouts
Stand Alone Layout
Figure 5. Reader Layout
U
S
B
I
B
M
K
e
y
b
o
a
r
d
W
e
d
g
e
W
a
n
d
or...
or...
or...
Reader
Base Station
Host
Connecting the Base Station
Quick Reference Guide 7
Using the BC2030™ Radio Base
Radio Base LEDs
LEDs on the QuickScan Base provide information about the Base as well as battery charging status, as shown in Figure 6.
Figure 6. QuickScan Base LEDs
Table 1. Radio Base LEDs
LED STATUS
Power on / Data
Yellow On = Base is powered Yellow Blinking = Base receives data and commands from the Host or the Reader.
Charging Red On = the Battery is charging.
Charge com­pleted
Green On = the Battery is completely charged.
Charging + Charge com­pleted
Red and Green Blinking together = the Reader is not correctly placed onto the Base.
Yellow LED
Red LED / Green LED
Charging the Batteries
8 QuickScan™ QM2400
Charging the Batteries
To charge the battery, simply insert the QuickScan reader into the base. When the scanner is fully seated in the cradle, it will sound a “chirp” to indicate that the cradle has detected the scanner connection.
The LEDs on the base (shown in Table 1 on page 7) will indi­cate the status of the battery.
Alternatively, the battery can be charged by connecting the reader directly to a host through the micro-USB connector available in the bottom of the handle, as shown below.
NOTE
Before using the battery, read “Battery Safety” in the Regulatory Addendum for this manual. Data­logic recommends annual replacement of rechargeable battery packs to ensure maximum performance.
Micro-USB Connector
Charging the Batteries
Quick Reference Guide 9
Replacing the Battery Pack
1. Using a coin or a screwdriver, unscrew the captive screw located on the bottom of the battery pack until it is disengaged.
The battery pack will rise slightly in the rear, pushed by the contact springs.
2. Extract the battery pack by slightly rotating the pack and pulling away from the reader.
To mount the new battery pack reverse the process:
1. Insert the top of the new pack inside the reader’s han­dle.
2. Rotate the battery pack downward while pressing the bottom side of the battery pack (to seat securely into the contact springs) so that the edges of the pack and the handle board are aligned, while tightening the cap­tive screw in the bottom of the handle.
NOTE
Before proceeding, read “Battery Safety” in the Regulatory Addendum for this manual. Datalogic recommends annual replacement of rechargeable battery packs to ensure maxi­mum performance.
Using the Quickscan™ QM2400
10 QuickScan™ QM2400
Using the Quickscan™ QM2400
The Quickscan™ QM2400 normally functions by capturing and decoding codes. The aiming system is activated on trigger pull and indicates the center of the field of view which should be positioned over the bar code:
Aiming System
Relative Size and Location of Aiming System Pattern
A beam illuminates the label. The projected pattern of the aiming system will be smaller when the reader is closer to the bar code and larger when it is farther from the code. Symbolo­gies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit.
If the aiming system is centered you will get a good read. Suc­cessful reading is signaled by an audible tone plus a good­read green spot LED indicator.
Reference the QuickScan QM2400 Product Reference Guide (PRG) on the Datalogic website for more information about this feature and other programmable settings.
2D Matrix symbol
Linear barcode
Linking the Reader
Quick Reference Guide 11
Linking the Reader
Link Datalogic RF Devices to Base
For RF devices, before configuring the interface it is necessary to link the handheld with the base.
To link the handheld and the base, either press the trigger to wake it, or simply mount into the base to wake up for opera­tion. If the reader was previously linked to another base, you must first scan the
Unlink
bar code before re-linking to the
new base.
Power Off
Scan the bar code below to shut off power to the handheld until the next trigger pull.
PowerOff
Programming
The reader is factory-configured with a set of standard default features. After scanning the interface bar code from the Interfaces section, select other options and customize your reader through use of the programming bar codes avail­able in the Product Reference Guide (PRG). Check the corre­sponding features section for your interface, and also the Data Editing and Symbologies chapters.
The reader can also be configured with Datalogic Aladdin™ software (available on the Datalogic website). Aladdin pro­vides RS-232 interface configuration, as well as bar code printing.
Unlink
Programming
12 QuickScan™ QM2400
Using Programming Bar Codes
This manual contains bar codes which allow you to reconfig­ure your reader. Some programming bar code labels, like the "Standard Product Default Settings" on page 12, require only the scan of that single label to enact the change.
Other bar codes require the reader to be placed in Program­ming Mode prior to scanning them. Scan an ENTER/EXIT bar code once to enter Programming Mode; scan the desired parameter settings; scan the ENTER/EXIT bar code again to accept your changes, which exits Programming Mode and returns the reader to normal operation.
Configure Other Settings
Additional programming bar codes are available in the PRG to allow for customizing programming features. If your installa­tion requires different programming than the standard fac­tory default settings, refer to the PRG.
Resetting Standard Product Defaults
Reference the PRG for a listing of standard factory settings. If you aren’t sure what programming options are in your reader, or you’ve changed some options and want the factory set­tings restored, scan the
Standard Product Default Settings
bar code below to copy the factory configuration for the currently active interface to the current configuration.
NOTE
Factory defaults are based on the interface type. Configure the reader for the correct inter­face before scanning this label.
Standard Product Default Settings
Selecting the Base Interface Type
Quick Reference Guide 13
Selecting the Base Interface Type
Upon completing the physical connection between the base and its host, proceed directly to Interface Selection (below) for information and programming for the interface type the base is connected to (for example: RS-232, Keyboard Wedge, USB, etc.) and scan the appropriate bar code to select your sys­tem’s correct interface type.
Interface Selection
The base will support the following host interfaces:
•RS-232
RS-232 OPOS
•USB
Keyboard Wedge
For defaults and additional information associated with each interface, proceed to the corresponding chapter in the Quick­Scan Q2400 PRG.
Configuring the Interface
Scan the programming bar code which selects the appropriate interface type for the system the reader will be connected to.
NOTE
Unlike some other programming features and options, interface selections require that you scan only one programming bar code label. DO NOT scan an ENTER/EXIT bar code prior to scanning an interface selection bar code.
Some interfaces require the scanner to start in the disabled state when powered up. If addi­tional scanner configuration is desired while in this state, pull the trigger and hold for 5 seconds. The scanner will change to a state that allows programming with bar codes.
Selecting the Base Interface Type
14 QuickScan™ QM2400
RS-232
RS-232 standard interface
Select RS232-STD
RS-232 Wincor-Nixdorf
Select RS232-WN
RS-232 for use with OPOS/UPOS/JavaPOS
Select RS-232 OPOS
USB COM to simulate RS-232 standard interface
Select USB-COM-STD
a
USB-OEM
USB-OEM
(can be used for OPOS/UPOS/JavaPOS)
Select USB-OEM
a. Download the correct USB COM driver from www.datalogic.com
Selecting the Base Interface Type
Quick Reference Guide 15
Keyboard Interface
Use the programming bar codes to select options for USB Keyboard and Wedge Interfaces.
KEYBOARD
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 w/
Standard Key Encoding
Select KBD-AT
Keyboard Wedge for IBM AT PS2 with standard key encoding
but without external keyboard
Select KBD-AT-NK
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
w/Alternate Key
Select KBD-AT-ALT
Keyboard Wedge for IBM AT PS2 with alternate key encoding
but without external keyboard
Select KBD-AT-ALT-NK
Selecting the Base Interface Type
16 QuickScan™ QM2400
KEYBOARD (continued)
PC/XT w/Standard Key Encoding
Select KBD-XT
Keyboard Wedge for IBM Terminal 3153
Select KBD-IBM-3153
Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx
make only keyboard
Select KBD-IBM-M
Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx
make break keyboard
Select KBD-IBM-MB
USB Keyboard with alternate key encoding
Select USB Alternate Keyboard
Selecting the Base Interface Type
Quick Reference Guide 17
Scancode Tables
Reference the QuickScan QM2400 ™ PRG for information about control character emulation which applies to keyboard interfaces.
Country Mode
This feature specifies the country/language supported by the keyboard. Only these interfaces support ALL Country Modes:
USB Keyboard (without alternate key encoding)
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 w/Std Key Encoding
Keyboard Wedge for IBM AT PS2 with standard key encoding but without external keyboard
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 without Alternate Key
Keyboard Wedge for IBM AT PS2 without alternate key encoding but without external keyboard
KEYBOARD (continued)
USB Keyboard for Apple computers
Select USB-KBD-APPLE
Keyboard Wedge for DIGITAL Terminals
VT2xx, VT3xx, VT4xx
Select KBD-DIG-VT
USB Keyboard with standard key encoding
Select USB Keyboard
Selecting the Base Interface Type
18 QuickScan™ QM2400
All other interfaces support ONLY the following Country Modes: U.S., Belgium, Britain, France, Germany, Italy, Spain, Sweden.
COUNTRY MODE
ENTER/EXIT PROGRAMMING MODE
Country Mode = U.S.
Country Mode = Belgium
Country Mode = Britain
Country Mode = Croatia*
*
Supports only the interfaces listed in the Country Mode feature description
Selecting the Base Interface Type
Quick Reference Guide 19
COUNTRY MODE (continued)
Country Mode = Czech Republic*
Country Mode = Denmark*
Country Mode = France
Country Mode = Germany
Country Mode = Hungary*
Country Mode = Italy
*
Supports only the interfaces listed in the Country Mode feature description
Selecting the Base Interface Type
20 QuickScan™ QM2400
COUNTRY MODE (continued)
Country Mode = Japanese 106-key*
Country Mode = Norway*
Country Mode = Poland*
Country Mode = Portugal*
Country Mode = Romania*
Country Mode = Spain
*
Supports only the interfaces listed in the Country Mode feature description
Selecting the Base Interface Type
Quick Reference Guide 21
COUNTRY MODE (continued)
Country Mode = Sweden
Country Mode = Slovakia*
Country Mode = Switzerland*
*
Supports only the interfaces listed in the Country Mode feature description
Selecting the Base Interface Type
22 QuickScan™ QM2400
Caps Lock State
This option specifies the format in which the reader sends character data. This applies to keyboard wedge interfaces. This does not apply when an alternate key encoding keyboard is selected.
ENTER/EXIT PROGRAMMING MODE
Caps Lock State = Caps Lock OFF
Caps Lock State = Caps Lock ON
Caps Lock State = AUTO Caps Lock Enable
Selecting the Base Interface Type
Quick Reference Guide 23
Numlock
This option specifies the setting of the Numbers Lock (Num­lock) key while in keyboard wedge interface. This only applies to alternate key encoding interfaces. It does not apply to USB keyboard.
ENTER/EXIT PROGRAMMING MODE
Numlock = Numlock key unchanged
Numlock = Numlock key toggled
Reading Parameters
24 QuickScan™ QM2400
Reading Parameters
Point the reader at the target and pull the trigger to enable the aiming system and the illuminator (red beam) to decode the bar code label. The aiming system will briefly switch off during the acquisition time and if no code is decoded will switch on again before the next acquisition. The illuminator will remain on until the symbol is decoded.
As you read code symbols, adjust the distance at which you are holding the reader.
Aiming System
A number of options for customizing control of the Aiming System are available. See the PRG for more information and programming bar codes.
Reading Parameters
Quick Reference Guide 25
Good Read Green Spot Duration
Successful reading can be signaled by a good read green spot. Use the bar codes below to specify the duration of the good
read pointer beam after a good read.
ENTER/EXIT PROGRAMMING MODE
Green Spot Duration = Disable (Green Spot is Off)

Green Spot Duration = Short (300 msec)
Green Spot Duration = Medium (500 msec)
Green Spot Duration = Long (800 msec)
Scan Modes
26 QuickScan™ QM2400
Scan Modes
The imager can operate in one of several scanning modes.
Trigger Single —
When the trigger is pulled, scanning is acti-
vated until one of the following occurs:
a programmable duration
1
has elapsed
a label has been read
the trigger is released
This mode is associated with typical handheld reader opera­tion.
Trigger Hold Multiple —
When the trigger is pulled, scanning starts and the product scans until the trigger is released or a programmable duration
1
has elapsed. Reading a label does
not disable scanning. Double Read Timeout
1
prevents unde-
sired multiple reads while in this mode.
Trigger Pulse Multiple —
When the trigger is pulled and released, scanning is activated until programmable duration1 has elapsed or the trigger has been pulled again to transition to another state. Double Read Timeout
1
prevents undesired
multiple reads while in this mode.
Flashing —
The reader flashes1 on and off regardless of the
trigger status.
Always On —
No trigger pull is required to read a bar code. Scanning is continually on. If the trigger is pulled, the reader acts as if it is in Trigger Single Mode. Double Read Timeout
1
prevents undesired multiple reads while in this mode.
Stand Mode —
No trigger pull is required to read a bar code. Scanning is turned on automatically when an item is placed in the reader’s field of view.
Double Read Timeout
1
prevents undesired multiple reads
while in this mode.
1. See the Product Reference Guide (PRG) for more informa­tion
NOTE
If you are using a SMART STAND like the STD­AUTO-QD24-BK or WH, or the STD-AUTFLX­QD24-BK or WH, Stand Mode is turned on auto­matically when the scanner is positioned into the stand and, if the trigger is pulled, the reader acts as if it is in single read mode.
Scan Modes
Quick Reference Guide 27
SCAN MODE
ENTER/EXIT PROGRAMMING MODE

Scan Mode = Trigger Single
Scan Mode = Trigger Hold Multiple
Scan Mode = Trigger Pulse Multiple
Scan Mode = Flashing
Scan Mode = Always On
Scan Mode = Stand Mode
Scan Modes
28 QuickScan™ QM2400
Pick Mode
Pick Mode is a Decoding and Transmission process where bar codes that are not within the configurable distance from the center of the aiming pattern are not acknowledged or trans­mitted to the host. It is active only while the scanner is in Trigger Single mode. If the scanner switches to a different Read Mode, Pick Mode is automatically disabled.
Multiple Labels in a Volume
Enables/disables the ability of scanner to decode multiple labels in the same image. Several programming options are available for this feature, see the PRG for more information.
NOTE
This feature is not compatible with Multiple Labels Reading in a Volume. See the PRG for more information.
ENTER/EXIT PROGRAMMING MODE

Pick Mode = Disable
Pick Mode = Enable
Technical Specifications
Quick Reference Guide 29
Technical Specifications
The following table contains Physical and Performance Char­acteristics, User Environment and Regulatory information.
Physical Characteristics
Color White or Black
Dimensions
Height 6.4”/163 mm Length 3.6”/91 mm Width 1.6”/41 mm
Weight (without cable)
Approximately 200 g (reader) 230 g (base charger)
Electrical Characteristics
Battery Type Li-Ion battery pack
Typical charge time for full charge from full discharge
6 hours with Host Power through the micro USB cable connection
4 hours with Base and 12V external power supply adapter
a
Max 22 hours with Base and Host power (in this case no supply adapter is needed)
a
Operating autonomy (continuous reading)
30,000 reads (typical)
Cradle consumption and DC input supply range
Volt 4.75-14 VDC; Power <8W
b
; Imax 500mA when in host/bus pow­ered mode
b
.
Technical Specifications
30 QuickScan™ QM2400
Performance Characteristics
Light Source LEDs
Roll (Tilt) Angle
c
Up to ± 180°
Pitch Angle
c.
± 40°
Skew (Yaw) Angle
c.
± 40°
Field of View 40° H x 26° V
a. Charge Times are much lower when battery is within daily typical operating
condition.
b. Typical input current measured under factory default configuration.
c. Based on ISO 15423 specifications.
Depth of Field (Typical)
a
a. 13 mils DOF based on EAN. All other 1D codes are Code 39. All labels grade
A, typical environmental light, 20°C, label inclination 10°
Symbology
Code 39
5mil: 0.2" - 5.9" (0.5 - 15cm) 10mil: 0" - 8.7" (0 - 22cm) 20mil: up to 16" (40cm)
EAN
7.5mil: 0" - 5.9" (0 - 15cm) 13mil: 0.2" - 13.8" (0.5 - 35cm)
PDF-417
6.6mil: 0.39" - 5.1" (1.0 - 130cm) 10mil: 0" - 8.3" (0 - 21cm) 15mil: 0.2" - 9.5" (0.5 - 24cm)
DataMatrix
10mil: 0.39" - 5.1" (1.0 - 13 cm) 15mil: 0" - 7.1" (0 - 18cm)
QR Code
10mil: 0.2" - 5.1" (0.5 - 13cm) 15mil: 0" - 7.1" (0 - 18cm)
Minimum Element Width
Standard Range: 1D Min Resolution = 4 mil PDF-417 Min Resolution = 5 mil Datamatrix Min Resolution = 7.5 mil
Technical Specifications
Quick Reference Guide 31
Decode Capability
1D Bar Codes
UPC/EAN/JAN (A, E, 13, 8); UPC/EAN/JAN (including P2 /P5); UPC/EAN/JAN (including; ISBN / Bookland & ISSN); UPC/EAN Coupons; Code 39 (including full ASCII); Code 39 Trioptic; Code39 CIP (French Pharmaceutical); LOGMARS (Code 39 w/ standard check digit enabled); Danish PPT; Code 32 (Italian Pharmacode 39); Code 128; Code 128 ISBT; Interleaved 2 of 5; Standard 2 of 5; Inter­leaved 2 of 5 CIP (HR); Industrial 2 of 5; Discrete 2 of 5; Datalogic 2 of 5 (China Post Code/Chinese 2 of 5); IATA 2of5 Air cargo code; Code 11; Codabar; Codabar (NW7); ABC Codabar; Code 93; MSI; PZN; Plessey; Anker Plessey; Follet 2 of 5; GS1 DataBar Omnidi­rectional; GS1 DataBar Limited; GS1 DataBar Expanded; GS1 DataBar Truncated; DATABAR Expanded Coupon.
2D / Stacked Codes
The QuickScan QM2400 scanner is capable of decoding the fol­lowing symbologies using multiple frames (i.e. Multi-Frame Decoding): PDF-417; QR Code; Aztec; Datamatrix; Inverse Datamatrix; Data­matrix is configurable for the following parameters:; Normal or Inverted; Square or Rectangular Style; Data length (1 - 3600 char­acters); Maxicode; QR Codes (QR, Micro QR and Multiple QR Codes); Aztec; Postal Codes; Australian Post; Japanese Post; KIX Post; Planet Code; Postnet; Royal Mail Code (RM45CC); Intelligent Mail Bar Code (IMB); Sweden Post; Portugal Post; LaPoste A/R 39; 4-State Canada; PDF-417; MacroPDF; Micro PDF417; GS1 Com­posites (1 - 12); Codablock F; French CIP13
a
; GS1 DataBar Stacked; GS1 DataBar Stacked Omnidirectional; GS1 DataBar Expanded Stacked; GSI Databar Composites; Chinese Sensible Code; Inverted 2D codes. Note: The reader can apply the Normal/Reverse Decoding Control to the following symbologies: Datamatrix, QR, Micro QR, Aztec and Chinese Sensible Code.
Interfaces Supportedb
RS-232 Std, RS-232 Wincor-Nixdorf, RS-232 OPOS, USB Com Std., USB Keyboard, USB Alternate Keyboard, USB OEM, Keyboard Wedge (AT with or w/o Alternate Key, IBM AT PS2 with or w/o Alternate Key, PC-XT, IBM 3153, IBM Terminals 31xx, 32xx,34xx, 37xx make only and make break keyboard, Digital Terminals VT2x, VT3xx, VT4xx, and Apple).
Technical Specifications
32 QuickScan™ QM2400
User Environment
Operating Tem­perature
32° to 122° F (0° to 50° C)
Charging Tempera­ture
32° to 104° F (0° to 40° C)
Storage Tempera­ture
-4° to 158° F (-20° to 70° C)
Humidity
Operating: 5% to 90% relative humidity, non-condensing
Drop Specifications
Scanner withstands 18 drops from 1.5 meters (4.9 feet) to concrete
Ambient Light Immunity
Up to 100,000 Lux
Contaminants Spray/rain Dust/ particulates
IEC 529-IP42 (scanner only)
ESD Level 16 KV
a. It is acceptable to handle this with ULE
b. See "Interface Selection" on page 13 for a listing of available interface sets
by version type.
Regulatory
SEE REGULATORY ADDENDUM
Radio Features
Frequency working center
433MHz
Range (in open air) 25 m
Max number of devices per base station
16
LED and Beeper Indications
Quick Reference Guide 33
LED and Beeper Indications
The reader’s beeper sounds and its LED illuminates to indi­cate various functions or errors on the reader. An optional “Green Spot” also performs useful functions. The following tables list these indications. One exception to the behaviors listed in the tables is that the reader’s functions are program­mable, and so may or may not be turned on. For example, cer­tain indications such as the power-up beep can be disabled using programming bar code labels.
Indication Description LED Beeper
Power-up Beep
The reader is in the process of powering-up.
N/A
Reader beeps four times at highest fre­quency and vol­ume upon power-up.
Good Read Beep
A label has been successfully scanned by the reader.
LED behavior for this indication is configurable via the feature “Good Read: When to Indi­cate” (see the PRG for information.)
The reader will beep once at current fre­quency, volume, mono/bi-tonal setting and duration upon a successful label scan.
ROM Failure
There is an error in the reader's software/pro­gramming
Flashes
Reader sounds one error beep at highest vol­ume.
Limited Scanning Label Read
Indicates that a host connection is not estab­lished when the IBM or USB inter­face is enabled.
N/A
Reader 'chirps' six times at the highest fre­quency and cur­rent volume.
Reader Active Mode
The reader is active and ready to scan.
The LED is lit steadily
a
N/A
Reader Disabled
The reader has been disabled by the host.
The LED blinks continuously
N/A
LED and Beeper Indications
34 QuickScan™ QM2400
a Except when in sleep mode or when a Good Read LED Duration other than
00 is selected
Programming Mode
- The following indications ONLY occur when
the reader is in Programming Mode.
Green Spot
a
flashes momentar­ily
Upon successful read of a label, the software shall turn the green spot on for the time specified by the configured value.
N/A N/A
Indication Description LED Beeper
Label Program­ming Mode Entry
A valid program­ming label has been scanned.
LED blinks
continu-
ously
Reader sounds four low fre­quency beeps.
Label Program­ming Mode Rejec­tion of Label
A label has been rejected.
N/A
Reader sounds three times at lowest fre­quency and current vol­ume.
Label Program­ming Mode Acceptance of Partial Label
In cases where multiple labels must be scanned to program one feature, this indi­cation acknowl­edges each portion as it is successfully scanned.
N/A
Reader sounds one short beep at highest fre­quency and current vol­ume.
Label Program­ming Mode Acceptance of Programming
Configuration option(s) have been successfully programmed via labels and the reader has exited Programming Mode.
N/A
Reader sounds one high fre­quency beep and 4 low fre­quency beeps followed by reset beeps.
Label Program­ming Mode Can­cel Item Entry
Cancel label has been scanned.
N/A
Reader sounds two times at low frequency and current volume.
Indication Description LED Beeper
Error Codes
Quick Reference Guide 35
Error Codes
Upon startup, if the reader sounds a long tone, this means the reader has not passed its automatic Selftest and has entered FRU (Field Replaceable Unit) isolation mode. If the reader is reset, the sequence will be repeated. The following table describes the LED flashes/beep codes associated with an error found.
Base Station Indications
Number of
LED Flashes/
Beeps
Error Corrective Action
1 Configuration
Contact Helpdesk for
assistance
2 Interface PCB
6Digital PCB
12 Imager
Indication LEDS
Power-up Complete Yellow LED on
Reader Disabled by the HOST or the communication with HOST is not established
Yellow LED blinking ~1Hz
Data/labels are transmitted to the HOST
Yellow LEDs turned off for 100mSec
Programming Mode Yellow LED blinks quickly
Configuration alignment with the HH is in progress
Red LED blinks quickly
Battery charger in progress Red LED on
Battery charger complete Green LED on
Battery charger error
Green LED and Red LEDs blink alternatively ~1Hz
No HH is placed on the cradle Red and Green LEDs off
Base Station Indications
36 QuickScan™ QM2400
Datalogic Limited Factory Warranty
Warranty Coverage
Datalogic (“Datalogic”) hardware products are warranted against defects in material and workmanship under normal and proper use. The liability of Datalogic under this warranty is limited to furnishing the labor and parts necessary to rem­edy any defect covered by this warranty and restore the prod­uct to its normal operating condition. Repair or replacement of product during the warranty does not extend the original warranty term. Products are sold on the basis of specifica­tions applicable at the time of manufacture and Datalogic has no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or workmanship, Datalogic shall, at its sole option repair or replace the product without additional charge for parts and labor, or credit or refund the defective products duly returned to Datalogic. To perform repairs, Datalogic may use new or reconditioned parts, components, subassemblies or products that have been tested as meeting applicable specifications for equivalent new material and products. Customer will allow Datalogic to scrap all parts removed from the repaired prod­uct. The warranty period shall extend from the date of ship­ment from Datalogic for the duration published by Datalogic for the product at the time of purchase (Warranty period). Datalogic warrants repaired hardware devices against defects in workmanship and materials on the repaired assembly for a 90 day period starting from the date of shipment of the repaired product from Datalogic or until the expiration of the original warranty period, whichever is longer. Datalogic does not guarantee, and it is not responsible for, the maintenance of, damage to, or loss of configurations, data, and applications on the repaired units and at its sole discretion can return the units in the “factory default” configuration or with any soft­ware or firmware update available at the time of the repair (other than the firmware or software installed during the manufacture of the product). Customer accepts responsibility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Cus­tomer must notify Datalogic of the claimed defect before the expiration of the applicable Warranty period and obtain from Datalogic a return authorization number (RMA) for return of the product to a designated Datalogic service center. If Data­logic determines Customer’s claim is valid, Datalogic will
Base Station Indications
Quick Reference Guide 37
repair or replace product without additional charge for parts and labor. Customer shall be responsible for packaging and shipping the product to the designated Datalogic service cen­ter, with shipping charges prepaid. Datalogic shall pay for the return of the product to Customer if the shipment is to a loca­tion within the country in which the Datalogic service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations. Failure to follow the applica­ble RMA policy, may result in a processing fee. Customer shall be responsible for return shipment expenses for products which Datalogic, at its sole discretion, determines are not defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified,
altered, repaired or upgraded by other than Data­logic service personnel or its authorized represen­tatives;
(ii) any claimed defect, failure or damage which Data-
logic determines was caused by faulty operations, improper use, abuse, misuse, wear and tear, negli­gence, improper storage or use of parts or accesso­ries not approved or supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of
product with any other instrument, equipment or apparatus;
(iv) any claimed defect or damage caused by the failure
to provide proper maintenance, including but not limited to cleaning the upper window in accordance with product manual;
(v) any defect or damage caused by natural or man-
made disaster such as but not limited to fire, water damage, floods, other natural disasters, vandalism or abusive events that would cause internal and external component damage or destruction of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-
restoring action as for example firmware or soft­ware upgrades, software or hardware reconfigura­tions etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power
supply, batteries, keypads, touch screen, triggers etc.).
Base Station Indications
38 QuickScan™ QM2400
No Assignment
Customer may not assign or otherwise transfer its rights or obligations under this warranty except to a purchaser or transferee of product. No attempted assignment or transfer in violation of this provision shall be valid or binding upon Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITA­TION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FIT­NESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. DATALOGIC SHALL NOT BE LIABLE FOR ANY DAMAGES SUS­TAINED BY CUSTOMER ARISING FROM DELAYS IN THE REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE ABOVE. THE REMEDY SET FORTH IN THIS WARRANTY STATE­MENT IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS. UNDER NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUEN­TIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in transit to Datalogic. Datalogic shall assume risk of loss or damage for product in Datalogic’s possession. In the absence of specific written instructions for the return of product to Customer, Datalogic will select the carrier, but Datalogic shall not thereby assume any liability in connection with the return shipment.
Ergonomic Recommendations
Quick Reference Guide 39
Ergonomic Recommendations
Reduce or eliminate repetitive motion
Maintain a natural position
Reduce or eliminate excessive force
Keep frequently used objects within easy reach
Perform tasks at correct heights
Reduce or eliminate vibration
Reduce or eliminate direct pressure
Provide adjustable workstations
Provide adequate clearance
Provide a suitable working environment
Improve work procedures.
CAUTION
To avoid or minimize potential risk of ergo­nomic injury follow the recommendations below. Consult with your local Health & Safety Manager to ensure you are adhering to your company’s safety programs to prevent employee injury.
Ergonomic Recommendations
40 QuickScan™ QM2400
Cleaning
Exterior surfaces and scan windows exposed to spills, smudges or debris require periodic cleaning to ensure best performance during scanning. Contacts on the scanner and base should also be cleaned as needed to ensure a good con­nection.
Be sure to unplug the product from electrical outlet before cleaning.
Use a soft, dry cloth to clean the product. If the product is very soiled, clean it with a soft cloth moistened with a diluted non­aggressive cleaning solution or diluted ethyl alcohol.
CAUTION
Do not use abrasive or aggressive cleansing agents or abrasive pads to clean scan windows, contacts or plastics.
Do not spray or pour liquids directly onto the unit.
Support Through the Website
Quick Reference Guide 41
Support Through the Website
Datalogic provides several services as well as technical sup­port through its website.
Log on to www.datalogic.com and click on the SUPPORT >
General Duty Handheld Scanners category link. From this
page you can select your product model from the dropdown list which gives you access to:
Downloads including Data Sheets, Manuals, Software & Utili-
ties, and Drawings;
Repair Program for On-Line Return Material Authorizations
(RMAs) plus Repair Center contact information;
Service Program containing details about Maintenance
Agreements;
Technical Support through email or phone.
Support Through the Website
42 QuickScan™ QM2400
NOTES
©2014-2017 Datalogic S.p.A. and/or its affiliates. All rights reserved. Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries, including the U.S.A. and the E.U.
Datalogic USA, Inc
.
959 Terry Street | Eugene, OR 97402 |USA Telephone: (541) 683-5700 | Fax: (541) 345-7140
www.datalogic.com
820096914 (Rev C) July 2017
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