Datalogic QuickScan QM21X1 Quick Reference Manual

QuickScan™ QM21X1

General Purpose Handheld

Linear Imager Bar Code Reader

with Datalogic’s STAR Cordless System™

Quick Reference Guide

Datalogic ADC, Inc.

959 Terry Street
Eugene, OR 97402
USA
Telephone: [phone]
Fax: [phone]

©2014-2015 Datalogic ADC, Inc.

An Unpublished Work - All rights reserved. No part of the contents
of this documentation or the procedures described therein may be
reproduced or transmitted in any form or by any means without
prior written permission of Datalogic ADC, Inc. or its subsidiaries or
affiliates ("Datalogic" or “Datalogic ADC”). Owners of Datalogic
products are hereby granted a non-exclusive, revocable license to
reproduce and transmit this documentation for the purchaser's
own internal business purposes. Purchaser shall not remove or
alter any proprietary notices, including copyright notices, con­tained in this documentation and shall ensure that all notices
appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can
acquire printed versions by contacting your Datalogic representa­tive. Electronic versions may either be downloadable from the
Datalogic website (www.datalogic.com) or provided on appropriate
media. If you visit our website and would like to make comments
or suggestions about this or other Datalogic publications, please
let us know via the "Contact Datalogic" page.

Disclaimer

Datalogic has taken reasonable measures to provide information
in this manual that is complete and accurate, however, Datalogic
reserves the right to change any specification at any time without
prior notice.
Datalogic and the Datalogic logo are registered trademarks of Dat­alogic S.p.A. in many countries, including the U.S.A. and the E.U. All
other brand and product names may be trademarks of their
respective owners.

Patents

See www.patents.datalogic.com for patent list.

See the Regulatory Addendum included
with your product for additional regulatory,
safety and legal information.

Quick Reference Guide i

Table of Contents

Software Product Policy ............................................................. vi

Setting Up the Reader ................................................................. 1

Locking the Reader to the Base ........................................ 2

To Lock the Reader in the Base................................ 2

Connecting the Base Station ...................................................... 3

Base Station Connection and Routing .............................. 4

System and Network Layout ............................................. 6

Typical Setup with Cradle and Host ......................... 6

Using the BC20XX™ Radio Base ......................................... 6

Radio Base LEDs ........................................................ 6

Charging the Battery Pack .................................................7

Replacing the Battery Pack ................................................ 8

Using the Quickscan™ QM21X1 .................................................. 9

Bar Code Reading ................................................................ 9

Linking the Reader .....................................................................10

Link Datalogic RF Devices to Base......................... 10

Power Off .................................................................................... 10

Programming .............................................................................. 10

Using Programming Bar Codes .......................................11

Configure Other Settings .................................................. 11

Resetting Standard Product Defaults ............................ 11

Selecting the Base Interface Type ............................................12

Interface Selection ............................................................ 12

Configuring the Interface ........................................ 12

Keyboard Interface .................................................. 14

Scancode Tables....................................................... 16

Country Mode........................................................... 16

Caps Lock State........................................................ 21

Numlock.................................................................... 22

Good Read Green Spot Duration ..................................... 23

Scan Modes ................................................................................ 24

Technical Specifications ............................................................ 26

LED and Beeper Indications ...................................................... 30

Error Codes .................................................................................32

Base Station Indications ...........................................................32

Datalogic ADC Limited Factory Warranty .......................33

Warranty Coverage.................................................. 33

Warranty Claims Process........................................ 33

Warranty Exclusions................................................ 34

No Assignment ........................................................ 34

Risk of Loss .............................................................. 35

ii QuickScan™ QM24XX

Ergonomic Recommendations .................................................36

Cleaning .............................................................................. 37

Services and Support .................................................................38

Quick Reference Guide iii

DATALOGIC ADC, INC.

END USER SOFTWARE LICENSE AGREEMENT (EULA)

FOR THE QUICKSCAN™ QM21X1

Notice to End User: The Datalogic Product you have acquired contains embedded
Software, which is integral to the product's operation. This Software is being pro­vided to you under license, subject to the terms and conditions of this Agreement.
If you use the Datalogic Product, you will be deemed to have accepted the terms
and conditions of this Agreement. If you do not intend to be bound to the terms of
this Agreement, Datalogic is not willing to license the Software to you, you may not
use the Datalogic Product or the Software, and you must contact the party from
whom you acquired the Datalogic Product for instructions.

This EULA (End User Software License Agreement) (“EULA” or "Agreement") is a
legally binding agreement governing the licensing of the Software and Documen­tation by Datalogic ADC, Inc. and its subsidiaries and affiliates ("Datalogic") to the
entity or person who has purchased or otherwise acquired a Datalogic Product
("End User"). For purposes of this Agreement, any software that is not Embedded
Software or Application Software is software associated with a separate end-user
license agreement is licensed to you under the terms of that license agreement.
Datalogic and End User hereby agree as follows:

1. Definitions.

1.1 "Affiliate" means a business entity currently existing or later acquired that
controls, is controlled by, or is under common control with Datalogic S.p.A.

1.2 "Documentation" means materials such as user's guides, program reference
guides, quick reference guides, manuals, or similar materials associated with
or related to the Datalogic Product, whether in printed, "online", or other form.

1.3 "Proprietary Information" means: (a) source code, object code, software, docu­mentation, and any related internal design, system design, data base design,
algorithms, technology, technical data or information, implementation tech­niques, and trade secrets related to the Software, (b) any other trade secrets
marked appropriately or identified as proprietary or confidential, and (c) any
information that End User, under the circumstances, should recognize as con­fidential. Proprietary Information does not include any information that the
receiving party can establish was (1) in the public domain, (2) already in the
receiving party's possession or rightfully known prior to receipt, (3) rightfully
learned from a third party not in violation of any other's proprietary rights, or
(4) independently developed without access to Proprietary Information.

1.4 "Datalogic Product" means the Datalogic® QuickScan™ series scanner product,
including all embedded Software in and all Documentation related to such
product, which has been purchased or otherwise acquired by End User,
whether obtained directly or indirectly from Datalogic.

1.5 "Software" means any software or computer programs of Datalogic or its third
party licensors in machine readable form which is embedded in the Datalogic
Product, whether obtained directly or indirectly from Datalogic, including any
replacement, update, upgrade, enhancement or modification.

2. Scope Of License Granted.

2.1 Datalogic grants to End User a non-exclusive, non-transferable, perpetual
license to use the Software, solely on the Datalogic Product in which it is
embedded ("designated Datalogic Product"), in machine-readable form only,
solely for End User's internal business purposes. This Agreement does not
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and remain with Datalogic or the third party from whom Datalogic has
obtained a licensed right. As used in this Agreement, the term "purchase" or
its equivalents when applied to the Software shall mean "acquire under
license." End User is not entitled to receipt or use of the source code to any
Software.

2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer, or
otherwise reproduce or remanufacture the Software, whether modified or
unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or otherwise
transfer the Software to any other person or organization, for purposes other
than as expressly provided in this Agreement, without Datalogic's prior written
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3. Transfers, Support.

3.1 Any copying, installing, reproduction, remanufacture, reverse engineering,
electronic transfer, or other use of the Software on other than the designated
Datalogic Product will be a material breach of this Agreement. However, Data­logic may elect not to terminate this Agreement or the granted licenses, but
instead may elect to notify End User that End User is deemed to have ordered
and accepted a license for each breaching use. End User shall pay Datalogic

iv QuickScan™ QM21X1

the applicable list price for such licenses as of the date of such breach.

3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or other­wise transfer the Datalogic Product to any third party unless such third party
agrees with Datalogic in writing to be bound by the terms and conditions of
this Agreement. Any such transfer of the Datalogic Product absent such
agreement shall be null and void.

3.3 End User may obtain support for Software from Datalogic at Datalogic's stan­dard support fees and under Datalogic's standard support terms and condi­tions in effect at the time the support is requested.

4. Intellectual Property.

End User acknowledges that the Software constitutes valuable trade secrets of
Datalogic or Datalogic's third party licensors and that the Software is protected by
intellectual property laws and treaties. The license set forth in this Agreement
does not transfer to End User any ownership of Datalogic's or its third party licen­sors' copyrights, patents, trademarks, service marks, trade secrets, or other intel­lectual property rights and End User shall have no right to commence any legal
actions to obtain such rights. End User shall not remove, modify, or take any other
action that would obscure any copyright, trademark, patent marking, or other
intellectual property notices contained in or on the Datalogic Product.

5. Proprietary Information.

5.1 End User acknowledges that Proprietary Information is the confidential, pro­prietary, and trade secret property of Datalogic and Datalogic's third party
licensors and End User acquires no right or interest in any Proprietary Infor­mation.

5.2 End User shall not disclose, provide, or otherwise make available the Propri­etary Information of Datalogic or its third party licensors to any person other
than End User's authorized employees or agents who are under confidentiality
agreement, and End User shall not use the Proprietary Information other than
in conjunction with use of the Datalogic Product exclusively for End User's
internal business purposes. End User shall take steps to protect the Propri­etary Information no less securely than if it were End User's own intellectual
property.

5.3 The provisions of this Proprietary Information Section shall survive and con­tinue for five (5) years after the termination of this Agreement.

6. Limited Warranty.

6.1 Datalogic warrants that, under normal use and operation, the Datalogic Prod­uct will conform substantially to the applicable Documentation for the period
specified in the Documentation. During this period, for all reproducible non­conformities for which Datalogic has been given written notice, Datalogic will
use commercially reasonable efforts to remedy nonconformities verified by
Datalogic. End User agrees to supply Datalogic with all reasonably requested
information and assistance necessary to help Datalogic in remedying such
nonconformities. For all defects reported to Datalogic within the warranty
period, Datalogic's liability is limited to providing End User with one copy of
corrections or responding to End User's problem reports according to Data­logic's standard assistance practices. Datalogic does not warrant that the
product will meet End User's requirements or that use of the product will be
uninterrupted or error free, or that Datalogic's remedial efforts will correct any
nonconformance. This limited warranty does not cover any product that have
been subjected to damage or abuse, whether intentionally, accidentally, or by
neglect, or to unauthorized repair or unauthorized installation, and shall be
void if End User modifies the product, uses the product in any manner other
than as established in the Documentation, or if End User breaches any of the
provisions of this Agreement.

6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS
PROVIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PRODUCT,
AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANT­ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7. Infringement.

7.1 Datalogic will defend End User against any claim in a lawsuit that the Data­logic Product furnished hereunder infringe a United States patent or copyright
of a third party and Datalogic will pay any damages finally awarded against
End User by a court of competent jurisdiction that are attributable to such
claim or will pay End User's part of any settlement that is attributable to such
claim, provided, that 1) End User notifies Datalogic promptly in writing of the
claim, 2) Datalogic controls the defense or settlement of the claim, and 3) End
User cooperates fully with Datalogic in such defense or settlement. All notices
of a claim should be sent to Datalogic ADC, Inc., Legal Department, 959 Terry

Quick Reference Guide v

Street, Eugene, OR 97402.

7.2 In the defense or settlement of any such claim, Datalogic may, at its option, 1)
procure for End User the right to continue using the Datalogic Product, 2)
modify the Datalogic Product so that it becomes non-infringing, 3) replace the
Datalogic Product with an equivalent product not subject to such claim, or 4)
provide End User an opportunity to return the Datalogic Product and receive a
refund of the purchase price paid, less a reasonable allowance for use.

7.3 Datalogic shall have no liability to End User for claims of infringement based
upon 1) the use of any Datalogic Product in combination with any product
which Datalogic has not either furnished or authorized for use with such Dat­alogic Product 2) the use of any Datalogic Product designed, manufactured, or
modified to the specifications of End User, or 3) End User's modification of the
Datalogic Product without written authorization from Datalogic.

7.4 THE FOREGOING STATES DATALOGIC'S COMPLETE AND ENTIRE OBLIGATION
CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER INTELLECTUAL
PROPERTY INFRINGEMENT, CANCELS AND SUPERCEDES ANY PRIOR AGREE­MENTS, WHETHER ORAL OR WRITTEN, BETWEEN THE PARTIES CONCERNING
SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CON­TEMPORANEOUS, OR FUTURE AGREEMENTS OR DEALINGS BETWEEN THE
PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE
WRITING SIGNED BY BOTH PARTIES.

8. Limitation Of Liability.

EXCEPT AS PROVIDED IN SECTION 7, DATALOGIC SHALL NOT BE LIABLE FOR ANY
CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT SHALL DATA­LOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT,
TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, WAR­RANTY, OR ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR
THE DATALOGIC PRODUCT. UNDER NO CIRCUMSTANCES SHALL DATALOGIC BE
LIABLE TO END USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA,
INTERRUPTION OF BUSINESS OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSE­QUENTIAL, CONTINGENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR
OTHER SIMILAR DAMAGES, EVEN IF DATALOGIC HAS BEEN ADVISED OF THE POS­SIBILITY OF SUCH DAMAGES.

9. Government Restricted Rights; International Use.

9.1 Use, duplication, or disclosure of the Software by the U.S. Government is sub­ject to the restrictions for computer software developed at private expense as
set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g), or

52.227-19 or in the Rights in Technical Data and Computer Software clause at
DFARS 252.227-7013(c)(1)(ii), whichever is applicable.

9.2 If End User is using the Datalogic Product outside of the United States, End
User must comply with the applicable local laws of the country in which the
Datalogic Product is used, with U.S. export control laws, and with the English
language version of this Agreement. The provisions of the "United Nations
Convention on International Sale of Goods" shall not apply to this Agreement.

10. Termination.

10.1Either party may terminate this Agreement or any license granted under this
Agreement at any time upon written notice if the other party breaches any
provision of this Agreement.

10.2Upon termination of this Agreement, End User immediately shall cease using
any nonembedded software and shall return to Datalogic or destroy all non­embedded software covered by this Agreement, and shall furnish Datalogic
with a certificate of compliance with this provision signed by an officer or
authorized representative of End User. For embedded software, End User
agrees to sign a waiver prepared by Datalogic concerning further use of the
embedded Software. End User's resumed or continued use of the embedded
Software after termination shall constitute End User's agreement to be bound
by the terms and conditions of this Agreement for such use.

11. General Provisions.

11.1 Entire Agreement; Amendment. This document contains the entire agree­ment between the parties relating to the licensing of the Software and super­sedes all prior or contemporaneous agreements, written or oral, between the
parties concerning the licensing of the Software. This Agreement may not be
changed, amended, or modified except by written document signed by Data­logic.

11.2 Notice. All notices required or authorized under this Agreement shall be given
in writing, and shall be effective when received, with evidence of receipt.
Notices to Datalogic shall be sent to the attention of Contract Administration,

Software Product Policy

vi QuickScan™ QM21X1

Datalogic ADC, Inc., 959 Terry Street, Eugene, OR 97402, or such other address
as may be specified by Datalogic in writing.

11.3 Waiver. A party's failure to enforce any of the terms and conditions of this
Agreement shall not prevent the party's later enforcement of such terms and
conditions.

11.4 Governing Law; Venue: This Agreement and the rights of the parties hereun­der shall be governed by and construed in accordance with the laws of the
State of Oregon U.S.A, without regard to the rules governing conflicts of law.
The state or federal courts of the State of Oregon located in either Multnomah
or Lane counties shall have exclusive jurisdiction over all matters regarding
this Agreement, except that Datalogic shall have the right, at its absolute dis­cretion, to initiate proceedings in the courts of any other state, country, or ter­ritory in which End User resides, or in which any of End User's assets are
located.

11.5 Attorneys' Fees. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.

- END -

Software Product Policy

Datalogic reserves the right to ship its products with the latest
version of software/firmware available. This provides our cus­tomers with the very latest in Datalogic software technology.

The only exception to this policy is when the buyer has a signed
contract with Datalogic that clearly defines the terms and condi­tions for making software/firmware changes in products shipped
to the buyer.

To arrange for a Software Maintenance and Support Agreement
please contact your Datalogic sales person.

Quick Reference Guide 1

QuickScan™ QM21X1

With rich feature sets and extensive options, the QuickScan™
product series from Datalogic represents the premium level of
data collection equipment for general purpose applications.
The QuickScan QM21X1 readers have enhanced optics with
improved motion tolerance allowing codes placed on fast
moving objects to be easily and quickly captured, creating the
ideal reader for tasks requiring high throughput like those
found in retail and light industrial environments.

Setting Up the Reader

Follow the steps below to connect and get your reader up and
communicating with its host.

1. Configure the Base Station starting on page 3.

2. Charge the Batteries (see page 7).

3. Link to the Base Station (see page 10).

4. Select the Interface Type (see page 12).

5. Configure the Reader starting on page 11 (optional,

depends on settings needed).

Omni­Directional
Operation

To read a symbol simply aim the reader and pull
the trigger. The QuickScan™ QM21X1 reader is a
powerful omni-directional reader, so the orienta­tion of the symbol is not important.
Datalogic’s exclusive patented ‘Green Spot’ for
good-read feedback helps to improve productivity
in noisy environments or in situations where
silence is required.

Decoding

Reliably decodes all standard 1D (linear) codes.
The data stream — acquired from decoding a
symbol — is rapidly sent to the host. The reader is
immediately available to read another symbol.

Setting Up the Reader

2QuickScan™ QM21X1

Locking the Reader to the Base

The Base Station provides a locking mechanism to ensure
electrical contact between Reader and Base, in case of inad­vertent movements.

To Lock the Reader in the Base

1. Insert the Reader into the Base. The lock lever rests in
its natural disengaged position toward the bottom of
the Base.

Figure 1. Lock lever disengaged

Lock lever

Connecting the Base Station

Quick Reference Guide 3

2. Engage the locking mechanism by pushing up the lever
as far as it will go.

Figure 2. Lever in locked position

Connecting the Base Station

Figure 3 shows how to connect the Base Station to a termi-

nal, PC or other host device. Turn off the host before connec­tion and consult the manual for that equipment (if necessary)
before proceeding. Connect the interface cable before apply­ing power to the Base Station.

NOTE

it is good practice to put the scanner in the
locked condition at the end of the working shift,
or when not in use for an extended period of
time. This will ensure that the scanner is fully
seated for complete battery recharge.

NOTE

The QuickScan QM21X1 reader can also be Pow­ered by the Terminal. When powered by the Termi­nal, the battery charger is automatically set as
Slow charge.

For some specific interfaces, hosts, or lengths of
cable the use of an external power supply may be
recommended for full recharging capability (see

"Technical Specifications" on page 26 for more

details).

Connecting the Base Station

4QuickScan™ QM21X1

Base Station Connection and Routing

1. Remove the rubber Cable Stopper from the bottom of
the Base Station.

2. Securely plug the Power Cable (if used) and Interface
(I/F) Cable connectors into their respective ports in the
underside of the Base Station.

3. After the cables are plugged in, reinsert the rubber
Cable Stopper.

4. Connect the Base Station power adapter to an AC wall
outlet.

Cable Stopper

Power Cable

I/F Cable

Cable Stopper

reinserted

Connecting the Base Station

Quick Reference Guide 5

Figure 3. Connecting the Base Station

Host Connection —

Verify before connection that the reader’s

cable type is compatible with your host equipment.
Most connections plug directly into the host device as shown

in Figure 4. Keyboard Wedge interface cables have a ‘Y’ con­nection where its female end mates with the male end of the
cable from the keyboard and the remaining end at the key­board port on the terminal/PC.

Figure 4. Connecting to the Host

Power Connection —

Plug the AC Adapter into an approved AC
socket. If plugged into the wall, ensure cable is facing down­wards (as shown in Figure 3) to prevent undue strain on the
socket.

Base

Station

I/F Cable

AC/DC
Adapter

DC Power
Cord

Wall plug
Connector

U

S

B

K

e

y

b

o

a

r

d

W

e

d

g

e

or...

Connecting the Base Station

6QuickScan™ QM21X1

System and Network Layout

Typical Setup with Cradle and Host

Figure 5. Reader Layout

Using the BC20XX™ Radio Base

Radio Base LEDs

LEDs on the QuickScan Base provide information about the
Base as well as battery charging status, as shown in Figure 6.

Figure 6. QuickScan Base LEDs

Reader

Base Station

Host

Power Supply

Yellow LED

Red LED /
Green LED

Connecting the Base Station

Quick Reference Guide 7

Table 1. Radio Base LEDs

Charging the Battery Pack

To charge the battery, simply insert the QuickScan reader into
the base. When the scanner is fully seated in the cradle, it will
sound a “chirp” to indicate that the cradle has detected the
scanner connection.

The LEDs on the base (shown in Table 1 on page 7) will indi-
cate the status of the battery.

Alternatively, the battery can be charged by connecting the
reader directly to a host through the micro-USB connector
available in the bottom of the handle, as shown.

LED STATUS

Power on /
Data

Yellow On = Base is powered
Yellow Blinking = Base receives data and
commands from the Host or the Reader.

Charging Red On = the Battery is charging.

Charge com­pleted

Green On = the Battery is completely
charged.

Charging +
Charge com­pleted

Red and Green Blinking together = the
Reader is not correctly placed onto the
Base.

NOTE

Before using the Battery, read “Battery Safety” in
the accompanying Regulatory Addendum. Data­logic recommends annual replacement of
rechargeable battery packs to ensure maximum
performance.

Micro-USB
Connector

Connecting the Base Station

8QuickScan™ QM21X1

Replacing the Battery Pack

1. Using a coin or screwdriver, unscrew the captive screw

located on the bottom of the scanner handle until the
battery pack is disengaged.

The battery pack will rise slightly in the rear, pushed by
the contact springs.

2. Extract the battery pack by slightly rotating the pack

and pulling away from the reader.

To mount the new battery pack reverse the process:

1. Insert the top of the new pack inside the reader’s han-

dle.

2. Rotate the battery pack downward while pressing the

bottom side of the battery pack (to seat securely into
the contacts springs) so that the edges of the pack and
the handle board are aligned, while re-tightening the
screw in the bottom of the handle.

Using the Quickscan™ QM21X1

Quick Reference Guide 9

Using the Quickscan™ QM21X1

Bar Code Reading

Point the reader at the target and pull the trigger to enable
the illuminator (red beam) to decode the bar code label. The
illuminator will remain on until the symbol is decoded.

When scanning a bar code label, you can adjust the distance
or angle to the label to help facilitate reading.

Aim and Scan

012345

012345

65°65°

Linking the Reader

10 QuickScan™ QM21X1

Linking the Reader

Link Datalogic RF Devices to Base

For RF devices, before configuring the interface it is necessary
to link the handheld with the base.

To link the handheld and the base, either press the trigger to
wake it, or simply mount into the base to wake up for opera­tion. If the reader was previously linked to another base, you
must first scan the

Unlink

bar code before re-linking to the

new base.

Power Off

Scan the bar code below to shut off power to the handheld
until the next trigger pull.

PowerOff

Programming

The reader is factory-configured with a set of standard
default features. After scanning the interface bar code from
the Interfaces section, select other options and customize
your reader through use of the programming bar codes avail­able in the Product Reference Guide (PRG). Check the corre­sponding features section for your interface, and also the
Data Editing and Symbologies chapters.

The reader can also be configured with Datalogic Aladdin™
software (available on the Datalogic website). Aladdin pro­vides RS-232 interface configuration, as well as bar code
printing.

Unlink

Programming

Quick Reference Guide 11

Using Programming Bar Codes

This manual contains bar codes which allow you to reconfig­ure your reader. Some programming bar code labels, like the
"Standard Product Default Settings" on page 11, require only
the scan of that single label to enact the change.

Other bar codes require the reader to be placed in Program­ming Mode prior to scanning them. Scan an ENTER/EXIT bar
code once to enter Programming Mode; scan the desired
parameter settings; scan the ENTER/EXIT bar code again to
accept your changes, which exits Programming Mode and
returns the reader to normal operation.

Configure Other Settings

Additional programming bar codes are available in the PRG to
allow for customizing programming features. If your installa­tion requires different programming than the standard fac­tory default settings, refer to the PRG.

Resetting Standard Product Defaults

Reference the PRG for a listing of standard factory settings. If
you aren’t sure what programming options are in your reader,
or you’ve changed some options and want the factory set­tings restored, scan the

Standard Product Default Settings

bar
code below to copy the factory configuration for the currently
active interface to the current configuration.

NOTE

Factory defaults are based on the interface
type. Configure the reader for the correct inter­face before scanning this label.

Standard Product Default Settings

Selecting the Base Interface Type

12 QuickScan™ QM21X1

Selecting the Base Interface Type

Upon completing the physical connection between the base
and its host, proceed directly to Interface Selection (below) for
information and programming for the interface type the base
is connected to (for example: RS-232, Keyboard Wedge, USB)
and scan the appropriate bar code to select your system’s
correct interface type.

Interface Selection

The base will support the following host interfaces:

•RS-232

• RS-232 OPOS

•USB

• Keyboard Wedge

For defaults and additional information associated with each
interface, proceed to the corresponding chapter in the Quick­Scan Q21XX PRG.

Configuring the Interface

Scan the programming bar code which selects the appropriate
interface type for the system the reader will be connected to.

NOTE

Unlike some other programming features and
options, interface selections require that you
scan only one programming bar code label. DO
NOT scan an ENTER/EXIT bar code prior to
scanning an interface selection bar code.

Some interfaces require the scanner to start in
the disabled state when powered up. If addi­tional scanner configuration is desired while
in this state, pull the trigger and hold for 5
seconds. The scanner will change to a state
that allows programming with bar codes.

Selecting the Base Interface Type

Quick Reference Guide 13

RS-232

RS-232 standard interface

Select RS232-STD

RS-232 Wincor-Nixdorf

Select RS232-WN

RS-232 for use with OPOS/UPOS/JavaPOS

Select RS-232 OPOS

USB COM to simulate RS-232 standard interface

Select USB-COM-STD

a

a. Download the correct USB COM driver from www.datalogic.com

USB-OEM

USB-OEM

(can be used for OPOS/UPOS/JavaPOS)

Select USB-OEM

Selecting the Base Interface Type

14 QuickScan™ QM21X1

Keyboard Interface

Use the programming bar codes to select options for
USB Keyboard and Wedge Interfaces.

KEYBOARD

AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 w/

Standard Key Encoding

Select KBD-AT

Keyboard Wedge for IBM AT PS2 with standard key encoding

but without external keyboard

Select KBD-AT-NK

AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95

w/Alternate Key

Select KBD-AT-ALT

Keyboard Wedge for IBM AT PS2 with alternate key encoding

but without external keyboard

Select KBD-AT-ALT-NK

Selecting the Base Interface Type

Quick Reference Guide 15

KEYBOARD (continued)

PC/XT w/Standard Key Encoding

Select KBD-XT

Keyboard Wedge for IBM Terminal 3153

Select KBD-IBM-3153

Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx

make only keyboard

Select KBD-IBM-M

Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx

make break keyboard

Select KBD-IBM-MB

USB Keyboard with alternate key encoding

Select USB Alternate Keyboard

Selecting the Base Interface Type

16 QuickScan™ QM21X1

Scancode Tables

Reference the QuickScan QM21X1 ™ PRG for information
about control character emulation which applies to keyboard
interfaces.

Country Mode

This feature specifies the country/language supported by the
keyboard. Only these interfaces support ALL Country Modes:

• USB Keyboard (without alternate key encoding)

• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
w/Std Key Encoding

• Keyboard Wedge for IBM AT PS2 with standard key
encoding but without external keyboard

• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
without Alternate Key

• Keyboard Wedge for IBM AT PS2 without alternate
key encoding but without external keyboard

KEYBOARD (continued)

USB Keyboard for Apple computers

Select USB-KBD-APPLE

Keyboard Wedge for DIGITAL Terminals

VT2xx, VT3xx, VT4xx

Select KBD-DIG-VT

USB Keyboard with standard key encoding

Select USB Keyboard

Selecting the Base Interface Type

Quick Reference Guide 17

All other interfaces support ONLY the following Country
Modes: U.S., Belgium, Britain, France, Germany, Italy, Spain,
Sweden.

COUNTRY MODE

ENTER/EXIT PROGRAMMING MODE

Country Mode = U.S.

Country Mode = Belgium

Country Mode = Britain

Country Mode = Croatia*

Country Mode = Czech Republic*

*

Supports only the interfaces listed in the Country Mode feature description

Selecting the Base Interface Type

18 QuickScan™ QM21X1

COUNTRY MODE (continued)

Country Mode = Denmark*

Country Mode = France

Country Mode = French Canadian

Country Mode = Germany

Country Mode = Hungary*

Country Mode = Italy

*

Supports only the interfaces listed in the Country Mode feature description

Selecting the Base Interface Type

Quick Reference Guide 19

COUNTRY MODE (continued)

Country Mode = Japanese 106-key*

Country Mode = Lithuanian

Country Mode = Norway*

Country Mode = Poland*

Country Mode = Portugal*

Country Mode = Romania*

Country Mode = Slovakia*

*

Supports only the interfaces listed in the Country Mode feature description

Selecting the Base Interface Type

20 QuickScan™ QM21X1

COUNTRY MODE (continued)

Country Mode = Spain

Country Mode = Sweden

Country Mode = Switzerland*

*

Supports only the interfaces listed in the Country Mode feature description

Selecting the Base Interface Type

Quick Reference Guide 21

Caps Lock State

This option specifies the format in which the reader sends
character data. This applies to keyboard wedge interfaces.
This does not apply when an alternate key encoding keyboard
is selected.

CAPS LOCK STATE

ENTER/EXIT PROGRAMMING MODE

Caps Lock State = Caps Lock OFF

Caps Lock State = Caps Lock ON

Caps Lock State = AUTO Caps Lock Enable

Selecting the Base Interface Type

22 QuickScan™ QM21X1

Numlock

This option specifies the setting of the Numbers Lock (Num­lock) key while in keyboard wedge interface. This only applies
to alternate key encoding interfaces. It does not apply to USB
keyboard.

NUMLOCK

ENTER/EXIT PROGRAMMING MODE

Numlock = Numlock key unchanged

Numlock = Numlock key toggled

Selecting the Base Interface Type

Quick Reference Guide 23

Good Read Green Spot Duration

Successful reading can be signaled by a good read green spot.
Use the bar codes below to specify the duration of the good

read pointer beam after a good read.

GOOD READ GREEN SPOT DURATION

ENTER/EXIT PROGRAMMING MODE

Green Spot Duration = Disable (Green Spot is Off)

♦

Green Spot Duration = Short (300 msec)

Green Spot Duration = Medium (500 msec)

Green Spot Duration = Long (800 msec)

Scan Modes

24 QuickScan™ QM21X1

Scan Modes

The imager can operate in one of several scanning modes.

Trigger Single —

When the trigger is pulled, scanning is acti-

vated until one of the following occurs:

• a programmable duration

1

has elapsed

• a label has been read

• the trigger is released

This mode is associated with typical handheld reader opera­tion.

Trigger Hold Multiple —

When the trigger is pulled, scanning
starts and the product scans until the trigger is released or a
programmable duration

1

has elapsed. Reading a label does

not disable scanning. Double Read Timeout

1

prevents unde-

sired multiple reads while in this mode.

Trigger Pulse Multiple —

When the trigger is pulled and
released, scanning is activated until programmable duration1
has elapsed or the trigger has been pulled again to transition
to another state. Double Read Timeout

1

prevents undesired

multiple reads while in this mode.

Flashing —

The reader flashes1 on and off regardless of the

trigger status.

Always On —

No trigger pull is required to read a bar code.
Scanning is continually on. If the trigger is pulled, the reader
acts as if it is in Trigger Single Mode. Double Read Timeout

1

prevents undesired multiple reads while in this mode.

Stand Mode —

No trigger pull is required to read a bar code.
Scanning is turned on automatically when an item is placed in
reader’s field of view. If the trigger is pulled, the reader acts as
if it is in Single Read

mode. Double Read Timeout

1

prevents

undesired multiple reads while in this mode.

1. See the Product Reference Guide (PRG) for more information

Scan Modes

Quick Reference Guide 25

SCAN MODE

♦

Scan Mode = Trigger Single

Scan Mode = Trigger Hold Multiple

Scan Mode = Trigger Pulse Multiple

Scan Mode = Flashing

Scan Mode = Always On

Scan Mode = Stand Mode

$CSNRM03

Technical Specifications

26 QuickScan™ QM21X1

Technical Specifications

The following table contains Physical and Performance Char­acteristics, User Environment and Regulatory information.

Physical Characteristics

Color Black or White

Dimensions

Height 6.4”/163 mm
Length 3.6”/91 mm
Width 1.6”/41 mm

Weight
(approximate, without
cable)

Reader - 6.7 ounces (190 g)
Cradle - 7.6 ounces (215 g)

Electrical Characteristics

Battery Type Lithium-Ion 1400 mAh

Typical charge time for
full charge from full dis­charge

6 hours with Host Power through the
micro USB cable connection

4 hours with Base and 12V external
power supply adapter

a

Max 22 hours with Base and Host power
(in this case no supply adapter is needed)

a

Operating autonomy
(continuous reading)

30,000 reads
(typical)

Cradle consumption
and DC input supply
range

Volt 4.75-14 VDC; Power <8Wb;
Imax 500mA when in host/bus powered
modeb.

Technical Specifications

Quick Reference Guide 27

Performance Characteristics

Light Source LEDs

Roll (Tilt) Angle

c

Up to ± 45°

Pitch Angle

c.

± 65°

Skew (Yaw) Angle

c.

± 70°

Field of View

56°± 2°

a. Charge Times are much lower when battery is within daily typical operating

condition.

b. Typical input current measured under factory default configuration.

c. Based on ISO 15423 specifications

Depth of Field (Typical)

a

a. Minimum distance determined by symbol length and scan angle.

Printing resolution, contrast, and ambient light

dependent.

4 mils: 3.0 to 11.0 cm / 1.2 to 4.3 in
5 mils: 2.0 to 15.0 cm / 0.8 to 5.9 in

7.5 mils: 2.0 to 25.0 cm / 0.8 to 9.8 in
10 mils: 2.0 to 36.0 cm / 0.8 to 14.2 in
13 mils UPC: 1.0 to 45.0 cm / 0.4 to 17.7 in
20 mils: up to 70.0 cm / up to 27.5

Minimum
Element Width

4 mil

Print Contrast
Minimum

25% minimum reflectance

Technical Specifications

28 QuickScan™ QM21X1

Decode Capability

UPC/EAN/JAN (A, E, 13, 8); UPC/EAN/JAN (including P2 /P5); UPC/
EAN/JAN (including; ISBN / Bookland & ISSN); UPC/EAN Coupons;
Code 39 (including full ASCII); Code 39 Trioptic; Code39 CIP (French
Pharmaceutical); LOGMARS (Code 39 w/ standard check digit
enabled); Danish PPT; Code 32 (Italian Pharmacode 39); Code 128; Code
128 ISBT; Interleaved 2 of 5; Standard 2 of 5; Interleaved 2 of 5 CIP (HR);
Industrial 2 of 5; Discrete 2 of 5; Datalogic 2 of 5 (China Post Code/Chi­nese 2 of 5); IATA 2of5 Air cargo code; Code 11; Codabar; Codabar
(NW7); ABC Codabar; Code 93; MSI; PZN; Plessey; Anker Plessey; Follet
2 of 5; GS1 DataBar Omnidirectional; GS1 DataBar Limited; GS1
DataBar Expanded; GS1 DataBar Truncated; DATABAR Expanded Cou­pon.

Interfaces Supporteda

RS-232 Std, RS-232 Wincor-Nixdorf, RS-232 OPOS, USB Com Std., USB
Keyboard, USB Alternate Keyboard, USB OEM, Keyboard Wedge (AT
with or w/o Alternate Key, IBM AT PS2 with or w/o Alternate Key, PC­XT, IBM 3153, IBM Terminals 31xx, 32xx,34xx, 37xx make only and
make break keyboard, Digital Terminals VT2x, VT3xx, VT4xx, and
Apple).

User Environment

Operating Tempera­ture

32° to 122° F (0° to 50° C)

Charging Tempera­ture

32° to 104° F (0° to 40° C)

Storage Tempera­ture

-4° to 158° F (-20° to 70° C)

Humidity

Operating: 5% to 90% relative humidity,
non-condensing

Drop Specifications

Scanner withstands 18 drops from 1.5
meters (4.9 feet) to concrete

Technical Specifications

Quick Reference Guide 29

Ambient Light
Immunity

Up to 120,000 Lux

Contaminants
Spray/rain Dust/
particulates

IEC 529-IP42 (scanner only)

ESD Level
(Air Discharge)

16 kV

a. See "Interface Selection" on page 12 for a listing of available interface sets

by version type.

Regulatory

Electrical Safety UL 60950, CSA C22.2 No. 60950, IEC 60950

EMI/RFI

Europe; Russia; Australia; China;
Singapore; Mexico

Radio Features

Frequency working
center

433MHz

Range (in open air) 25 m

LED and Beeper Indications

30 QuickScan™ QM21X1

LED and Beeper Indications

The reader’s beeper sounds and its LED illuminates to indi­cate various functions or errors on the reader. An optional
“Green Spot” also performs useful functions. The following
tables list these indications. One exception to the behaviors
listed in the tables is that the reader’s functions are program­mable, and so may or may not be turned on. For example, cer­tain indications such as the power-up beep can be disabled
using programming bar code labels.

Indication Description LED Beeper

Power-up
Beep

The reader is in the
process of power­ing-up.

N/A

Reader beeps four
times at highest
frequency and
volume upon
power-up.

Good Read
Beep

A label has been
successfully
scanned by the
reader.

LED behavior for
this indication is
configurable via
the feature “Good
Read: When to
Indicate” (see the
PRG for informa­tion.)

The reader will
beep once at cur­rent frequency,
volume, mono/bi­tonal setting and
duration upon a
successful label
scan.

ROM Failure

There is an error in
the reader's soft­ware/program­ming

Flashes

Reader sounds
one error beep at
highest volume.

Limited
Scanning
Label Read

Indicates that a
host connection is
not established
when the IBM or
USB interface is
enabled.

N/A

Reader 'chirps' six
times at the high­est frequency and
current volume.

Reader
Active Mode

The reader is active
and ready to scan.

The LED is lit
steadily

a

N/A

Reader
Disabled

The reader has
been disabled by
the host.

The LED blinks
continuously

N/A

LED and Beeper Indications

Quick Reference Guide 31

a Except when in sleep mode or when a Good Read LED Duration other than

00 is selected

Programming Mode

- The following indications ONLY occur when

the reader is in Programming Mode.

Green Spot

a

flashes
momentarily

Upon successful
read of a label, the
software shall turn
the green spot on
for the time speci­fied by the config­ured value.

N/A N/A

Indication Description LED Beeper

Label Program­ming Mode Entry

A valid program­ming label has been
scanned.

LED blinks
continu­ously

Reader sounds
four low fre­quency beeps.

Label Program­ming Mode Rejec­tion of Label

A label has been
rejected.

N/A

Reader sounds
three times at
lowest fre­quency and cur­rent volume.

Label Program­ming Mode Accep­tance of Partial
Label

In cases where
multiple labels
must be scanned to
program one fea­ture, this indication
acknowledges each
portion as it is suc­cessfully scanned.

N/A

Reader sounds
one short beep
at highest fre­quency and cur­rent volume.

Label Program­ming Mode Accep­tance of
Programming

Configuration
option(s) have been
successfully pro­grammed via labels
and the reader has
exited Program­ming Mode.

N/A

Reader sounds
one high fre­quency beep
and 4 low fre­quency beeps
followed by
reset beeps.

Label Program­ming Mode Cancel
Item Entry

Cancel label has
been scanned.

N/A

Reader sounds
two times at low
frequency and
current volume.

Indication Description LED Beeper

Error Codes

32 QuickScan™ QM21X1

Error Codes

Upon startup, if the reader sounds a long tone, this means the
reader has not passed its automatic Selftest and has entered
FRU (Field Replaceable Unit) isolation mode. If the reader is
reset, the sequence will be repeated. The following table
describes the LED flashes/beep codes associated with an
error found.

Base Station Indications

Number of LED

Flashes/

Beeps

Error

Corrective

Action

1 Configuration

Contact
Helpdesk
for assis-

tance

2 Interface PCB

6Digital PCB

12 Imager

Indication LEDs

Power-up Complete Yellow LED on

Reader Disabled by the HOST or
the communication with HOST is
not established

Yellow LED blinking ~1Hz

Data/labels are transmitted to
the HOST

Yellow LEDs turned off for
100mSec

Programming Mode Yellow LED blinks quickly

Configuration alignment with the
HH is in progress

Red LED blinks quickly

Battery charger in progress Red LED on

Battery charger complete Green LED on

Battery charger error

Green LED and Red LEDs
blink alternatively ~1Hz

No HH is placed on the cradle Red and Green LEDs off

Base Station Indications

Quick Reference Guide 33

Datalogic ADC Limited Factory Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will
be free from defects in materials and workmanship for a
period of three years from product shipment. Datalogic ADC
(“Datalogic”) hardware products are warranted against
defects in material and workmanship under normal and
proper use. The liability of Datalogic under this warranty is
limited to furnishing the labor and parts necessary to remedy
any defect covered by this warranty and restore the product
to its normal operating condition. Repair or replacement of
product during the warranty does not extend the original war­ranty term. Products are sold on the basis of specifications
applicable at the time of manufacture and Datalogic has no
obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material
or workmanship, Datalogic shall, at its sole option repair or
replace the product without additional charge for parts and
labor, or credit or refund the defective products duly returned
to Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products
that have been tested as meeting applicable specifications for
equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired prod­uct. The warranty period shall extend from the date of ship­ment from Datalogic for the duration published by Datalogic
for the product at the time of purchase (Warranty period).
Datalogic warrants repaired hardware devices against defects
in workmanship and materials on the repaired assembly for a
90 day period starting from the date of shipment of the
repaired product from Datalogic or until the expiration of the
original warranty period, whichever is longer. Datalogic does
not guarantee, and it is not responsible for, the maintenance
of, damage to, or loss of configurations, data, and applications
on the repaired units and at its sole discretion can return the
units in the “factory default” configuration or with any soft­ware or firmware update available at the time of the repair
(other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility
to maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Cus­tomer must notify Datalogic of the claimed defect before the
expiration of the applicable Warranty period and obtain from

Base Station Indications

34 QuickScan™ QM21X1

Datalogic a return authorization number (RMA) for return of
the product to a designated Datalogic service center. If Data­logic determines Customer’s claim is valid, Datalogic will
repair or replace product without additional charge for parts
and labor. Customer shall be responsible for packaging and
shipping the product to the designated Datalogic service cen­ter, with shipping charges prepaid. Datalogic shall pay for the
return of the product to Customer if the shipment is to a loca­tion within the country in which the Datalogic service center is
located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products
returned to any other locations. Failure to follow the applica­ble RMA policy, may result in a processing fee. Customer shall
be responsible for return shipment expenses for products
which Datalogic, at its sole discretion, determines are not
defective or eligible for warranty repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified,

altered, repaired or upgraded by other than Datalogic
service personnel or its authorized representatives;

(ii) any claimed defect, failure or damage which Datalogic

determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence,
improper storage or use of parts or accessories not
approved or supplied by Datalogic;

(iii) any claimed defect or damage caused by the use of

product with any other instrument, equipment or
apparatus;

(iv) any claimed defect or damage caused by the failure to

provide proper maintenance, including but not limited
to cleaning the upper window in accordance with
product manual;

(v) any defect or damage caused by natural or man-made

disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external compo­nent damage or destruction of the whole unit, con­sumable items;

(vi) any damage or malfunctioning caused by non-restor-

ing action as for example firmware or software
upgrades, software or hardware reconfigurations etc.;

(vii) the replacement of upper window/cartridge due to

scratching, stains or other degradation and/or

(viii) any consumable or equivalent (e.g., cables, power sup-

ply, batteries, keypads, touch screen, triggers etc.).

No Assignment

Customer may not assign or otherwise transfer its rights or
obligations under this warranty except to a purchaser or

Base Station Indications

Quick Reference Guide 35

transferee of product. No attempted assignment or transfer
in violation of this provision shall be valid or binding upon
Datalogic.

DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITA­TION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FIT­NESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
DATALOGIC SHALL NOT BE LIABLE FOR ANY DAMAGES SUS­TAINED BY CUSTOMER ARISING FROM DELAYS IN THE
REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE
ABOVE. THE REMEDY SET FORTH IN THIS WARRANTY STATE­MENT IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY
FOR WARRANTY CLAIMS. UNDER NO CIRCUMSTANCES WILL
DATALOGIC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY
FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUEN­TIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES
REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE
NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Risk of Loss

Customer shall bear risk of loss or damage for product in
transit to Datalogic. Datalogic shall assume risk of loss or
damage for product in Datalogic’s possession. In the absence
of specific written instructions for the return of product to
Customer, Datalogic will select the carrier, but Datalogic shall
not thereby assume any liability in connection with the return
shipment.

Ergonomic Recommendations

36 QuickScan™ QM21X1

Ergonomic Recommendations

• Reduce or eliminate repetitive motion

• Maintain a natural position

• Reduce or eliminate excessive force

• Keep frequently used objects within easy reach

• Perform tasks at correct heights

• Reduce or eliminate vibration

• Reduce or eliminate direct pressure

• Provide adjustable workstations

• Provide adequate clearance

• Provide a suitable working environment

• Improve work procedures.

CAUTION

To avoid or minimize potential risk of ergo­nomic injury follow the recommendations
below. Consult with your local Health & Safety
Manager to ensure you are adhering to your
company’s safety programs to prevent
employee injury.

Ergonomic Recommendations

Quick Reference Guide 37

Cleaning

Exterior surfaces and scan windows exposed to spills,
smudges or debris require periodic cleaning to ensure best
performance during scanning. Contacts on the scanner and
base should also be cleaned as needed to ensure a good con­nection.

Use a soft, dry cloth to clean the product. If the product is very
soiled, clean it with a soft cloth moistened with a diluted non­aggressive cleaning solution or diluted ethyl alcohol.

CAUTION

Always be sure to unplug the reader and
base from the wall plug before touching
the contacts.

CAUTION

Do not use abrasive or aggressive cleansing
agents or abrasive pads to clean scan windows,
contacts or plastics.

Do not spray or pour liquids directly onto the
unit.

Services and Support

38 QuickScan™ QM21X1

Services and Support

Datalogic provides several services as well as technical sup­port through its website. Log on to

www.datalogic.com and

click on the links indicated for further information.

Products

Search to find your product page where you can download
specific

Manuals and Software & Utilities, including:

•

Datalogic Aladdin™, a multi-platform utility pro-

gram that allows device configuration using a PC. It
provides RS-232 interface configuration as well as
bar code printing.

Service & Support

• Technical Support –Product documentation and

programming guides and Technical Support
Departments over the world

•

Service Programs –Warranty Extensions and

Maintenance Agreements

•

Repair Services – Flat Rate Repairs and Return

Material Authorization (RMA) Repairs.

•

Downloads – Manuals & Documentation, Data

Sheets, Product Catalogues, etc.

Contact Us

• Information Request Form and Sales & Service
Network

©2014-2015 Datalogic ADC, Inc. • All rights reserved.
Datalogic and the Datalogic logo are registered trademarks of
Datalogic S.p.A. in many countries, including the U.S.A. and the E.U.

Datalogic ADC, Inc.

959 Terry Street | Eugene |OR 97402 | USA
Telephone: [phone]

|

Fax: [phone]

www.datalogic.com

820072414 (Rev A) May 2015