QuickScan™ QM21X1
Quick Reference Guide
General Purpose Handheld
Linear Imager Bar Code Reader
with Datalogic’s STAR Cordless System™
Datalogic USA, Inc.
959 Terry Street
Eugene, OR 97402
USA
Telephone: (541) 683-5700
Fax: (541) 345-7140
©2014-2017 Datalogic S.p.A. and/or its affiliates
All rights reserved Without limiting the rights under copyright,
no part of this documentation may be reproduced, stored in or
introduced into a retrieval system, or transmitted in any form or
by any means, or for any purpose, without the express written
permission of Datalogic S.p.A. and/or its affiliates.
Owners of Datalogic products are hereby granted a non-exclusive,
revocable license to reproduce and transmit this documentation
for the purchaser's own internal business purposes. Purchaser
shall not remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure
that all notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can
acquire printed versions by contacting your Datalogic representative. Electronic versions may either be downloadable from the
Datalogic website (www.datalogic.com) or provided on appropriate
media. If you visit our website and would like to make comments
or suggestions about this or other Datalogic publications, please
let us know via the "Contact Datalogic" page.
Disclaimer
Datalogic has taken reasonable measures to provide information
in this manual that is complete and accurate, however, Datalogic
reserves the right to change any specification at any time without
prior notice.
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries, including the U.S. and the E.U.
QuickScan is a trademark of Datalogic S.p.A. and/or its affiliates,
registered in many countries, including the U.S. and the E.U. All
other brand and product names may be trademarks of their
respective owners.
See www.patents.datalogic.com for patent list.
Patents
See the Regulatory Addendum included
with your product for additional regulatory,
safety and legal information.
Table of Contents
Software Product Policy ............................................................. vi
Setting Up the Reader ................................................................. 1
Locking the Reader to the Base ........................................ 2
To Lock the Reader in the Base................................ 2
Connecting the Base Station ...................................................... 3
Base Station Connection and Routing .............................. 4
System and Network Layout .............................................6
Typical Setup with Cradle and Host ......................... 6
Using the BC20XX™ Radio Base ......................................... 6
Radio Base LEDs ........................................................ 6
Charging the Battery Pack .................................................7
Replacing the Battery Pack ................................................ 8
Using the Quickscan™ QM21X1 .................................................. 9
Bar Code Reading ................................................................ 9
Linking the Reader ..................................................................... 10
Link Datalogic RF Devices to Base......................... 10
Power Off ....................................................................................10
Programming .............................................................................. 10
Using Programming Bar Codes .......................................11
Configure Other Settings .................................................. 11
Resetting Standard Product Defaults ............................ 11
Selecting the Base Interface Type ............................................ 12
Interface Selection ............................................................12
Configuring the Interface ........................................ 12
Keyboard Interface .................................................. 14
Scancode Tables....................................................... 16
Country Mode........................................................... 16
Caps Lock State........................................................ 21
Numlock.................................................................... 22
Good Read Green Spot Duration ..................................... 23
Scan Modes ................................................................................ 24
Technical Specifications ............................................................ 26
LED and Beeper Indications ......................................................30
Error Codes .................................................................................32
Base Station Indications ...........................................................32
Datalogic Limited Factory Warranty ............................... 33
Warranty Coverage.................................................. 33
Warranty Claims Process........................................ 33
Warranty Exclusions................................................ 34
No Assignment ........................................................ 34
Risk of Loss .............................................................. 35
Ergonomic Recommendations .................................................36
Quick Reference Guide i
Cleaning .............................................................................. 37
Support Through the Website ..................................................38
ii QuickScan™ QM24XX
END USER LICENSE AGREEMENT1
NOTICE TO END USER: BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR BY
USING THE DATALOGIC PRODUCT THAT IN CLUDES THIS SOFTWARE, THE END USER
CONSENTS TO BE BOUND BY THIS AGREEMENT. IF THE END USER DOES NOT
AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, THEN DATALOGIC IS NOT
WILLING TO LICENSE THE SOFTWARE AND THE END USER IS NOT ALLOWED TO
DOWNLOAD, INSTALL OR USE THE SOFTWARE OR THE DATALOGIC PRODUCT---
This End User License Agreement ("EULA") is between Datalogic IP Tech S.r.l. having its registered office at Via San Vitalino 13, 40012 Calderara di Reno (Bologna),
Italy ("Datalogic"), and you, either an individual or a single entity, ("End User or
"You"") who has purchased one or more QuickScan QM21X1 ("Datalogic Product")
subject to the terms and conditions provided in any relevant purchase or sale contract. This EULA applies to the software contained in the Datalogic Product
("Embedded Software") and to any other software, to the extent applicable, offered
as optional application software ("Application Software" that together with
"Embedded Software" is herein referred to as "Software").
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1.1 Datalogic grants to End User, a personal, non-exclusive, non-transferable,
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shipped or diverted, directly or indirectly, the Software under this Agreement.
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1.5 Any use of the Software outside of the conditions set forth herein is strictly
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records and accounts during End User's normal business hours to verify compliance with this Agreement. In the event such audit discloses non-compliance with this Agreement, Datalogic shall be entitled to immediately
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license fees due and any further damages, if any.
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License fees shall be due by End User to Datalogic according to the terms provided
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3. Termination
Without prejudice to any other rights or remedies Datalogic may have, Datalogic
may terminate this Agreement if End User fails to comply with the terms and conditions of this Agreement. Datalogic may terminate this Agreement by offering you
a superseding Agreement for the Software or any replacement or modified version
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any time. Subject to the foregoing, termination shall be effective upon notice to the
Quick Reference Guide iii
other party. In the event that this Agreement terminates for any reason, End
User's license to use the Software will immediately terminate, and End User must
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and 11 shall survive termination of this Agreement.
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Datalogic warrants that, under normal use and operation, the Software will conform substantially to the applicable Datalogic Product documentation for the
period specified in the same, provided that the Software is used with the Datalogic
Product. Datalogic's entire liability and End User's sole and exclusive remedy for
any breach of the foregoing limited warranty will be, at Datalogic's option, the provision of a downloadable patch or replacement software.
Datalogic does not warrant (i) that Software will meet End User's requirements; (ii)
that Software will be uninterrupted or defect error free; (iii) any non conformity
derived from unauthorized use, and/or improper installation or repair not in compliance with Datalogic Product documentation. End User agrees that the existence
of such non conformities or errors and Datalogic's inability to remedy such errors
shall not constitute a breach of this Agreement.
EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS PROVIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE DATALOGIC PRODUCT OR
SOFTWARE, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
5. Limitation of Liability
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PARTY. IN NO EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY,
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employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses
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(3) use of Software in combination with software, hardware, systems, or other
items not provided by Datalogic.
7. Support
End User may request support for Software from Datalogic at Datalogic's standard
support fees and under Datalogic's standard support terms and conditions in
effect at the time the support is requested.
8. Government Restricted Rights; International Use
8.1 Use, duplication, or disclosure of the Software by the U.S. Government is subject to the restrictions for computer software developed at private expense
as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g),
or 52.227-19 or in the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.
8.2 If End User is using the Datalogic Product outside of the United States, End
User must comply with the applicable local laws of the country in which the
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the Software to any country, person or entity subject to U.S. export restrictions. End User specifically agrees not to export or re-export any of the Software: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services or to any national of any such country, wherever
iv QuickScan™ QM21X1
located, who intends to transmit or transport the Software back to such
country; (ii) to any person or entity who you know or have reason to know will
utilize the Software in the design, development or production of nuclear,
chemical or biological weapons; or (iii) to any person or entity who has been
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The Datalogic Product may contain one or more items of third party software
which use is governed by separate third party license, unless otherwise stated.
10. Notices
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and shall be effective when received, with evidence of receipt. Notices to Datalogic
shall be sent to the attention of Datalogic IP Tech S.r.l., Legal & IP Department, Via
San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy, or such other address as
may be specified by Datalogic in writing.
11. General Provisions
11.1.Entire Agreement; Amendment. This document contains the entire agreement between the parties relating to use of the Datalogic Products and the
licensing of the Software and supersedes all prior or contemporaneous
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Datalogic Products and licensing of the Software. This Agreement may not be
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Agreement shall not prevent the party's later enforcement of such terms and
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country in which End User obtained the license to govern, interpret, and
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Convention on Contracts for the International Sale of Goods does not apply.
All rights, duties, and obligations are subject to the courts of the country in
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operates in the countries specified below, the following terms applies.
For Americas:
This Agreement is governed by the laws of the State of Oregon. This Agree-
ment and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Oregon U.S.A, without
regard to the rules governing conflicts of law. The state or federal courts of
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Datalogic shall have the right, at its absolute discretion, to initiate proceedings in the courts of any other state, country, or territory in which End User
resides, or in which any of End User's assets are located. In the event an
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prevailing party shall be entitled to reasonable attorneys' fees, both at trial
and on appeal.
For Europe, Middle East and Africa:
This Agreement is governed by the laws of Italy. This Agreement and the
rights of the parties hereunder shall be governed by and construed in accordance with the laws of Italy, without regard to the rules governing conflicts of
law. Italian Court of Bologna shall have exclusive jurisdiction over all matters
regarding this Agreement, except that Datalogic shall have the right, at its
absolute discretion, to initiate proceedings in the courts of any other state,
country, or territory in which End User resides, or in which any of End User's
assets are located. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, both at trial and on appeal.
For Asia- Pacific Countries:
The validity, interpretation and construction of the Agreement shall be gov-
erned by and construed in accordance with Laws of the Republic of Singapore. Parties expressly disclaim the application of the United Nations
Convention for International Sale of Goods.
Any dispute arising out of or in connection with this contract, including any
question regarding its existence, validity or termination, shall be referred to
Quick Reference Guide v
Software Product Policy
and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of
the Singapore International Arbitration Centre ("SIAC Rules") for the time
being in force, which rules are deemed to be incorporated by reference in this
clause. The seat of the arbitration shall be Singapore.
The number of arbitrators will be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties will appoint a third arbitrator who will act as chairman of the proceedings. Vacancies in the post of chairman will be filled by the president of the
SIAC. Other vacancies will be filled by the respective nominating party. Proceedings will continue from the stage they were at when the vacancy
occurred. If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its, the first appointed
arbitrator will be the sole arbitrator, provided that the arbitrator was validly
and properly appointed. All proceedings will be conducted, including all documents presented in such proceedings, in the English language. The English
language version of these terms and conditions prevails over any other language version.
11.4.Attorneys' Fees. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reasonable attorneys' fees, both at trial and on appeal.
- END -
Software Product Policy
Datalogic reserves the right to ship its products with the latest
version of software/firmware available. This provides our customers with the very latest in Datalogic software technology.
The only exception to this policy is when the buyer has a signed
contract with Datalogic that clearly defines the terms and conditions for making software/firmware changes in products shipped
to the buyer.
To arrange for a Software Maintenance and Support Agreement
please contact your Datalogic sales person.
vi QuickScan™ QM21X1
QuickScan™ QM21X1
With rich feature sets and extensive options, the QuickScan™
product series from Datalogic represents the premium level of
data collection equipment for general purpose applications.
The QuickScan QM21X1 readers have enhanced optics with
improved motion tolerance allowing codes placed on fast
moving objects to be easily and quickly captured, creating the
ideal reader for tasks requiring high throughput like those
found in retail and light industrial environments.
To read a symbol simply aim the reader and pull
the trigger. The QuickScan™ QM21X1 reader is a
OmniDirectional
Operation
Decoding
Setting Up the Reader
Follow the steps below to connect and get your reader up and
communicating with its host.
1. Configure the Base Station starting on page 3.
2. Charge the Batteries (see page 7).
3. Link to the Base Station (see page 10).
4. Select the Interface Type (see page 12).
5. Configure the Reader starting on page 11 (optional,
depends on settings needed).
powerful omni-directional reader, so the orientation of the symbol is not important.
Datalogic’s exclusive patented ‘Green Spot’ for
good-read feedback helps to improve productivity
in noisy environments or in situations where
silence is required.
Reliably decodes all standard 1D (linear) codes.
The data stream — acquired from decoding a
symbol — is rapidly sent to the host. The reader is
immediately available to read another symbol.
Quick Reference Guide 1
Setting Up the Reader
Lock lever
Locking the Reader to the Base
The Base Station provides a locking mechanism to ensure
electrical contact between Reader and Base, in case of inadvertent movements.
To Lock the Reader in the Base
1. Insert the Reader into the Base. The lock lever rests in
its natural disengaged position toward the bottom of
the Base.
Figure 1. Lock lever disengaged
2QuickScan™ QM21X1
Connecting the Base Station
2. Engage the locking mechanism by pushing up the lever
as far as it will go.
Figure 2. Lever in locked position
it is good practice to put the scanner in the
locked condition at the end of the working shift,
or when not in use for an extended period of
NOTE
time. This will ensure that the scanner is fully
seated for complete battery recharge.
Connecting the Base Station
Figure 3 shows how to connect the Base Station to a termi-
nal, PC or other host device. Turn off the host before connection and consult the manual for that equipment (if necessary)
before proceeding. Connect the interface cable before applying power to the Base Station.
The QuickScan QM21X1 reader can also be Powered by the Terminal. When powered by the Terminal, the battery charger is automatically set as
Slow charge.
NOTE
For some specific interfaces, hosts, or lengths of
cable the use of an external power supply may be
recommended for full recharging capability (see
"Technical Specifications" on page 26 for more
details).
Quick Reference Guide 3
Connecting the Base Station
Cable Stopper
Power Cable
I/F Cable
Cable Stopper
reinserted
Base Station Connection and Routing
1. Remove the rubber Cable Stopper from the bottom of
the Base Station.
2. Securely plug the Power Cable (if used) and Interface
(I/F) Cable connectors into their respective ports in the
underside of the Base Station.
3. After the cables are plugged in, reinsert the rubber
Cable Stopper.
4. Connect the Base Station power adapter to an AC wall
outlet.
4QuickScan™ QM21X1
Figure 3. Connecting the Base Station
Base
Station
I/F Cable
AC/DC
Adapter
DC Power
Cord
Wall plug
Connector
U
S
B
K
e
y
b
o
a
r
d
W
e
d
g
e
or...
Connecting the Base Station
Host Connection —
Verify before connection that the reader’s
cable type is compatible with your host equipment.
Most connections plug directly into the host device as shown
in Figure 4. Keyboard Wedge interface cables have a ‘Y’ connection where its female end mates with the male end of the
cable from the keyboard and the remaining end at the keyboard port on the terminal/PC.
Figure 4. Connecting to the Host
Power Connection —
Plug the AC Adapter into an approved AC
socket. If plugged into the wall, ensure cable is facing downwards (as shown in Figure 3) to prevent undue strain on the
socket.
Quick Reference Guide 5
Connecting the Base Station
Reader
Base Station
Host
Power Supply
Yellow LED
Red LED /
Green LED
System and Network Layout
Typical Setup with Cradle and Host
Figure 5. Reader Layout
Using the BC20XX™ Radio Base
Radio Base LEDs
LEDs on the QuickScan Base provide information about the
Base as well as battery charging status, as shown in Figure 6.
Figure 6. QuickScan Base LEDs
6QuickScan™ QM21X1
Table 1. Radio Base LEDs
Micro-USB
Connector
LED STATUS
Power on /
Data
Charging Red On = the Battery is charging.
Connecting the Base Station
Yellow On = Base is powered
Yellow Blinking = Base receives data and
commands from the Host or the Reader.
Charge completed
Charging +
Charge completed
Green On = the Battery is completely
charged.
Red and Green Blinking together = the
Reader is not correctly placed onto the
Base.
Charging the Battery Pack
To charge the battery, simply insert the QuickScan reader into
the base. When the scanner is fully seated in the cradle, it will
sound a “chirp” to indicate that the cradle has detected the
scanner connection.
The LEDs on the base (shown in Table 1 on page 7) will indi-
cate the status of the battery.
Before using the Battery, read “Battery Safety” in
the accompanying Regulatory Addendum. Datalogic recommends annual replacement of
rechargeable battery packs to ensure maximum
NOTE
performance.
Alternatively, the battery can be charged by connecting the
reader directly to a host through the micro-USB connector
available in the bottom of the handle, as shown.
Quick Reference Guide 7
Connecting the Base Station
Replacing the Battery Pack
1. Using a coin or screwdriver, unscrew the captive screw
located on the bottom of the scanner handle until the
battery pack is disengaged.
The battery pack will rise slightly in the rear, pushed by
the contact springs.
2. Extract the battery pack by slightly rotating the pack
and pulling away from the reader.
To mount the new battery pack reverse the process:
1. Insert the top of the new pack inside the reader’s han-
dle.
2. Rotate the battery pack downward while pressing the
bottom side of the battery pack (to seat securely into
the contacts springs) so that the edges of the pack and
the handle board are aligned, while re-tightening the
screw in the bottom of the handle.
8QuickScan™ QM21X1
Using the Quickscan™ QM21X1
012345
012345
65°65°
Using the Quickscan™ QM21X1
Bar Code Reading
Point the reader at the target and pull the trigger to enable
the illuminator (red beam) to decode the bar code label. The
illuminator will remain on until the symbol is decoded.
When scanning a bar code label, you can adjust the distance
or angle to the label to help facilitate reading.
Aim and Scan
Quick Reference Guide 9
Linking the Reader
Unlink
Linking the Reader
Link Datalogic RF Devices to Base
For RF devices, before configuring the interface it is necessary
to link the handheld with the base.
To link the handheld and the base, either press the trigger to
wake it, or simply mount into the base to wake up for operation. If the reader was previously linked to another base, you
must first scan the
new base.
Unlink
bar code before re-linking to the
Power Off
Scan the bar code below to shut off power to the handheld
until the next trigger pull.
PowerOff
Programming
The reader is factory-configured with a set of standard
default features. After scanning the interface bar code from
the Interfaces section, select other options and customize
your reader through use of the programming bar codes available in the Product Reference Guide (PRG). Check the corresponding features section for your interface, and also the
Data Editing and Symbologies chapters.
The reader can also be configured with Datalogic Aladdin™
software (available on the Datalogic website). Aladdin provides RS-232 interface configuration, as well as bar code
printing.
10 QuickScan™ QM21X1
Programming
Standard Product Default Settings
Using Programming Bar Codes
This manual contains bar codes which allow you to reconfigure your reader. Some programming bar code labels, like the
"Standard Product Default Settings" on page 11, require only
the scan of that single label to enact the change.
Other bar codes require the reader to be placed in Programming Mode prior to scanning them. Scan an ENTER/EXIT bar
code once to enter Programming Mode; scan the desired
parameter settings; scan the ENTER/EXIT bar code again to
accept your changes, which exits Programming Mode and
returns the reader to normal operation.
Configure Other Settings
Additional programming bar codes are available in the PRG to
allow for customizing programming features. If your installation requires different programming than the standard factory default settings, refer to the PRG.
Resetting Standard Product Defaults
Reference the PRG for a listing of standard factory settings. If
you aren’t sure what programming options are in your reader,
or you’ve changed some options and want the factory settings restored, scan the
code below to copy the factory configuration for the currently
active interface to the current configuration.
Standard Product Default Settings
bar
Factory defaults are based on the interface
type. Configure the reader for the correct interface before scanning this label.
NOTE
Quick Reference Guide 11
Selecting the Base Interface Type
Selecting the Base Interface Type
Upon completing the physical connection between the base
and its host, proceed directly to Interface Selection (below) for
information and programming for the interface type the base
is connected to (for example: RS-232, Keyboard Wedge, USB)
and scan the appropriate bar code to select your system’s
correct interface type.
Interface Selection
The base will support the following host interfaces:
•RS-232
• RS-232 OPOS
•USB
• Keyboard Wedge
For defaults and additional information associated with each
interface, proceed to the corresponding chapter in the QuickScan Q21XX PRG.
Configuring the Interface
Scan the programming bar code which selects the appropriate
interface type for the system the reader will be connected to.
Unlike some other programming features and
options, interface selections require that you
scan only one programming bar code label. DO
NOT scan an ENTER/EXIT bar code prior to
NOTE
scanning an interface selection bar code.
Some interfaces require the scanner to start in
the disabled state when powered up. If additional scanner configuration is desired while
in this state, pull the trigger and hold for 5
seconds. The scanner will change to a state
that allows programming with bar codes.
12 QuickScan™ QM21X1
Selecting the Base Interface Type
RS-232
RS-232 standard interface
Select RS232-STD
RS-232 Wincor-Nixdorf
Select RS232-WN
RS-232 for use with OPOS/UPOS/JavaPOS
Select RS-232 OPOS
USB COM to simulate RS-232 standard interface
Select USB-COM-STD
a. Download the correct USB COM driver from www.datalogic.com
a
USB-OEM
USB-OEM
(can be used for OPOS/UPOS/JavaPOS)
Select USB-OEM
Quick Reference Guide 13
Selecting the Base Interface Type
Keyboard Interface
Use the programming bar codes to select options for
USB Keyboard and Wedge Interfaces.
KEYBOARD
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 w/
Standard Key Encoding
Select KBD-AT
Keyboard Wedge for IBM AT PS2 with standard key encoding
AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
Keyboard Wedge for IBM AT PS2 with alternate key encoding
but without external keyboard
Select KBD-AT-NK
w/Alternate Key
Select KBD-AT-ALT
but without external keyboard
Select KBD-AT-ALT-NK
14 QuickScan™ QM21X1
Selecting the Base Interface Type
KEYBOARD (continued)
PC/XT w/Standard Key Encoding
Select KBD-XT
Keyboard Wedge for IBM Terminal 3153
Select KBD-IBM-3153
Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx
make only keyboard
Select KBD-IBM-M
Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx
make break keyboard
Select KBD-IBM-MB
USB Keyboard with alternate key encoding
Select USB Alternate Keyboard
Quick Reference Guide 15
Selecting the Base Interface Type
KEYBOARD (continued)
USB Keyboard for Apple computers
Select USB-KBD-APPLE
Keyboard Wedge for DIGITAL Terminals
VT2xx, VT3xx, VT4xx
Select KBD-DIG-VT
USB Keyboard with standard key encoding
Select USB Keyboard
Scancode Tables
Reference the QuickScan QM21X1 ™ PRG for information
about control character emulation which applies to keyboard
interfaces.
Country Mode
This feature specifies the country/language supported by the
keyboard. Only these interfaces support ALL Country Modes:
• USB Keyboard (without alternate key encoding)
• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
w/Std Key Encoding
• Keyboard Wedge for IBM AT PS2 with standard key
encoding but without external keyboard
• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95
without Alternate Key
• Keyboard Wedge for IBM AT PS2 without alternate
key encoding but without external keyboard
16 QuickScan™ QM21X1
Selecting the Base Interface Type
All other interfaces support ONLY the following Country
Modes: U.S., Belgium, Britain, France, Germany, Italy, Spain,
Sweden.
COUNTRY MODE
ENTER/EXIT PROGRAMMING MODE
Country Mode = U.S.
Country Mode = Belgium
Country Mode = Britain
Country Mode = Croatia*
Country Mode = Czech Republic*
Supports only the interfaces listed in the Country Mode feature
*
description
Quick Reference Guide 17
Selecting the Base Interface Type
COUNTRY MODE (continued)
Country Mode = Denmark*
Country Mode = France
Country Mode = French Canadian
Country Mode = Germany
Country Mode = Hungary*
Country Mode = Italy
Supports only the interfaces listed in the Country Mode feature
*
description
18 QuickScan™ QM21X1
COUNTRY MODE (continued)
Country Mode = Japanese 106-key*
Country Mode = Lithuanian
Country Mode = Norway*
Country Mode = Poland*
Selecting the Base Interface Type
Country Mode = Portugal*
Country Mode = Romania*
Country Mode = Slovakia*
Quick Reference Guide 19
Selecting the Base Interface Type
*
Supports only the interfaces listed in the Country Mode feature
description
COUNTRY MODE (continued)
Country Mode = Spain
Country Mode = Sweden
Country Mode = Switzerland*
Supports only the interfaces listed in the Country Mode feature
*
description
20 QuickScan™ QM21X1
Selecting the Base Interface Type
Caps Lock State
This option specifies the format in which the reader sends
character data. This applies to keyboard wedge interfaces.
This does not apply when an alternate key encoding keyboard
is selected.
CAPS LOCK STATE
ENTER/EXIT PROGRAMMING MODE
Caps Lock State = Caps Lock OFF
Caps Lock State = Caps Lock ON
Caps Lock State = AUTO Caps Lock Enable
Quick Reference Guide 21
Selecting the Base Interface Type
Numlock
This option specifies the setting of the Numbers Lock (Numlock) key while in keyboard wedge interface. This only applies
to alternate key encoding interfaces. It does not apply to USB
keyboard.
NUMLOCK
ENTER/EXIT PROGRAMMING MODE
Numlock = Numlock key unchanged
Numlock = Numlock key toggled
22 QuickScan™ QM21X1
Selecting the Base Interface Type
Good Read Green Spot Duration
Successful reading can be signaled by a good read green spot.
Use the bar codes below to specify the duration of the good
read pointer beam after a good read.
GOOD READ GREEN SPOT DURATION
ENTER/EXIT PROGRAMMING MODE
Green Spot Duration = Disable (Green Spot is Off)
Green Spot Duration = Short (300 msec)
Green Spot Duration = Medium (500 msec)
Green Spot Duration = Long (800 msec)
Quick Reference Guide 23
Scan Modes
Scan Modes
The imager can operate in one of several scanning modes.
Trigger Single —
vated until one of the following occurs:
• a programmable duration
• a label has been read
• the trigger is released
This mode is associated with typical handheld reader operation.
Trigger Hold Multiple —
starts and the product scans until the trigger is released or a
programmable duration
not disable scanning. Double Read Timeout
sired multiple reads while in this mode.
Trigger Pulse Multiple —
released, scanning is activated until programmable duration1
has elapsed or the trigger has been pulled again to transition
to another state. Double Read Timeout
multiple reads while in this mode.
Flashing —
trigger status.
Always On —
Scanning is continually on. If the trigger is pulled, the reader
acts as if it is in Trigger Single Mode. Double Read Timeout
prevents undesired multiple reads while in this mode.
Stand Mode —
Scanning is turned on automatically when an item is placed in
reader’s field of view. If the trigger is pulled, the reader acts as
if it is in Single Read
undesired multiple reads while in this mode.
When the trigger is pulled, scanning is acti-
1
has elapsed
When the trigger is pulled, scanning
1
has elapsed. Reading a label does
1
prevents unde-
When the trigger is pulled and
1
prevents undesired
The reader flashes1 on and off regardless of the
No trigger pull is required to read a bar code.
No trigger pull is required to read a bar code.
mode. Double Read Timeout
1
prevents
1
1. See the Product Reference Guide (PRG) for more informa-
tion
24 QuickScan™ QM21X1
SCAN MODE
$CSNRM03
Scan Mode = Trigger Single
Scan Mode = Trigger Hold Multiple
Scan Mode = Trigger Pulse Multiple
Scan Mode = Flashing
Scan Modes
Scan Mode = Always On
Scan Mode = Stand Mode
Quick Reference Guide 25
Technical Specifications
Technical Specifications
The following table contains Physical and Performance Characteristics, User Environment and Regulatory information.
Physical Characteristics
Color Black or White
Dimensions
Weight
(approximate, without
cable)
Height 6.4”/163 mm
Length 3.6”/91 mm
Width 1.6”/41 mm
Reader - 6.7 ounces (190 g)
Cradle - 7.6 ounces (215 g)
Electrical Characteristics
Battery Type Lithium-Ion 1400 mAh
6 hours with Host Power through the
micro USB cable connection
Typical charge time for
full charge from full discharge
Operating autonomy
(continuous reading)
Cradle consumption
and DC input supply
range
4 hours with Base and 12V external
power supply adapter
Max 22 hours with Base and Host power
(in this case no supply adapter is
a
needed)
30,000 reads
(typical)
Volt 4.75-14 VDC; Power <8W
Imax 500mA when in host/bus powered
b
mode
.
a
b
;
26 QuickScan™ QM21X1
Performance Characteristics
Light Source LEDs
Roll (Tilt) Angle
Pitch Angle
c
c.
Up to ± 45°
± 65°
Technical Specifications
Skew (Yaw) Angle
c.
Field of View
a. Charge Times are much lower when battery is within daily typical operating
condition.
b. Typical input current measured under factory default configuration.
c. Based on ISO 15423 specifications
Depth of Field (Typical)
± 70°
56°± 2°
a
4 mils: 3.0 to 11.0 cm / 1.2 to 4.3 in
5 mils: 2.0 to 15.0 cm / 0.8 to 5.9 in
7.5 mils: 2.0 to 25.0 cm / 0.8 to 9.8 in
10 mils: 2.0 to 36.0 cm / 0.8 to 14.2 in
13 mils UPC: 1.0 to 45.0 cm / 0.4 to 17.7 in
20 mils: up to 70.0 cm / up to 27.5
Minimum
Element Width
Print Contrast
Minimum
a. Minimum distance determined by symbol length and scan angle.
Printing resolution, contrast, and ambient light
4 mil
25% minimum reflectance
dependent.
Quick Reference Guide 27
Technical Specifications
Decode Capability
UPC/EAN/JAN (A, E, 13, 8); UPC/EAN/JAN (including P2 /P5); UPC/
EAN/JAN (including; ISBN / Bookland & ISSN); UPC/EAN Coupons;
Code 39 (including full ASCII); Code 39 Trioptic; Code39 CIP (French
Pharmaceutical); LOGMARS (Code 39 w/ standard check digit
enabled); Danish PPT; Code 32 (Italian Pharmacode 39); Code 128; Code
128 ISBT; Interleaved 2 of 5; Standard 2 of 5; Interleaved 2 of 5 CIP (HR);
Industrial 2 of 5; Discrete 2 of 5; Datalogic 2 of 5 (China Post Code/Chinese 2 of 5); IATA 2of5 Air cargo code; Code 11; Codabar; Codabar
(NW7); ABC Codabar; Code 93; MSI; PZN; Plessey; Anker Plessey; Follet
2 of 5; GS1 DataBar Omnidirectional; GS1 DataBar Limited; GS1
DataBar Expanded; GS1 DataBar Truncated; DATABAR Expanded Coupon.
Interfaces Supporteda
RS-232 Std, RS-232 Wincor-Nixdorf, RS-232 OPOS, USB Com Std., USB
Keyboard, USB Alternate Keyboard, USB OEM, Keyboard Wedge (AT
with or w/o Alternate Key, IBM AT PS2 with or w/o Alternate Key, PCXT, IBM 3153, IBM Terminals 31xx, 32xx,34xx, 37xx make only and
make break keyboard, Digital Terminals VT2x, VT3xx, VT4xx, and
Apple).
User Environment
Operating Temperature
Charging Temperature
Storage Temperature
Humidity
Drop Specifications
28 QuickScan™ QM21X1
32° to 122° F (0° to 50° C)
32° to 104° F (0° to 40° C)
-4° to 158° F (-20° to 70° C)
Operating: 5% to 90% relative humidity,
non-condensing
Scanner withstands 18 drops from 1.5
meters (4.9 feet) to concrete
Technical Specifications
Ambient Light
Immunity
Contaminants
Spray/rain Dust/
particulates
ESD Level
(Air Discharge)
a. See "Interface Selection" on page 12 for a listing of available interface sets
by version type.
Up to 120,000 Lux
IEC 529-IP42 (scanner only)
16 kV
Regulatory
See regulatory addendum.
Radio Features
Frequency working
center
Range (in open air) 25 m
433MHz
Quick Reference Guide 29
LED and Beeper Indications
LED and Beeper Indications
The reader’s beeper sounds and its LED illuminates to indicate various functions or errors on the reader. An optional
“Green Spot” also performs useful functions. The following
tables list these indications. One exception to the behaviors
listed in the tables is that the reader’s functions are programmable, and so may or may not be turned on. For example, certain indications such as the power-up beep can be disabled
using programming bar code labels.
Indication Description LED Beeper
Power-up
Beep
Good Read
Beep
ROM Failure
Limited
Scanning
Label Read
Reader
Active Mode
Reader
Disabled
The reader is in the
process of powering-up.
A label has been
successfully
scanned by the
reader.
There is an error in
the reader's software/programming
Indicates that a
host connection is
not established
when the IBM or
USB interface is
enabled.
The reader is active
and ready to scan.
The reader has
been disabled by
the host.
N/A
LED behavior for
this indication is
configurable via
the feature “Good
Read: When to
Indicate” (see the
PRG for information.)
Flashes
N/A
The LED is lit
a
steadily
The LED blinks
continuously
Reader beeps four
times at highest
frequency and
volume upon
power-up.
The reader will
beep once at current frequency,
volume, mono/bitonal setting and
duration upon a
successful label
scan.
Reader sounds
one error beep at
highest volume.
Reader 'chirps' six
times at the highest frequency and
current volume.
N/A
N/A
30 QuickScan™ QM21X1
LED and Beeper Indications
Indication Description LED Beeper
Upon successful
read of a label, the
a
Green Spot
flashes
momentarily
software shall turn
the green spot on
for the time speci-
N/A N/A
fied by the configured value.
a Except when in sleep mode or when a Good Read LED Duration other than
00 is selected
Programming Mode
- The following indications ONLY occur when
the reader is in Programming Mode.
Indication Description LED Beeper
Label Programming Mode Entry
A valid programming label has been
scanned.
LED blinks
continuously
Reader sounds
four low frequency beeps.
Reader sounds
Label Programming Mode Rejection of Label
A label has been
rejected.
N/A
three times at
lowest fre-
quency and cur-
rent volume.
In cases where
Label Programming Mode Acceptance of Partial
Label
multiple labels
must be scanned to
program one feature, this indication
acknowledges each
portion as it is suc-
N/A
Reader sounds
one short beep
at highest fre-
quency and cur-
rent volume.
cessfully scanned.
Label Programming Mode Acceptance of
Programming
Label Programming Mode Cancel
Item Entry
Configuration
option(s) have been
successfully programmed via labels
and the reader has
exited Programming Mode.
Cancel label has
been scanned.
N/A
N/A
Reader sounds
one high fre-
quency beep
and 4 low fre-
quency beeps
followed by
reset beeps.
Reader sounds
two times at low
frequency and
current volume.
Quick Reference Guide 31
Error Codes
Error Codes
Upon startup, if the reader sounds a long tone, this means the
reader has not passed its automatic Selftest and has entered
FRU (Field Replaceable Unit) isolation mode. If the reader is
reset, the sequence will be repeated. The following table
describes the LED flashes/beep codes associated with an
error found.
Number of LED
Flashes/
Beeps
1 Configuration
2 Interface PCB
6Digital PCB
12 Imager
Error
Corrective
Action
Contact
Helpdesk
for assis-
tance
Base Station Indications
Indication LEDs
Power-up Complete Yellow LED on
Reader Disabled by the HOST or
the communication with HOST is
not established
Data/labels are transmitted to
the HOST
Programming Mode Yellow LED blinks quickly
Configuration alignment with the
HH is in progress
Battery charger in progress Red LED on
Battery charger complete Green LED on
Battery charger error
No HH is placed on the cradle Red and Green LEDs off
Yellow LED blinking ~1Hz
Yellow LEDs turned off for
100mSec
Red LED blinks quickly
Green LED and Red LEDs
blink alternatively ~1Hz
32 QuickScan™ QM21X1
Base Station Indications
Datalogic Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will
be free from defects in materials and workmanship for a
period of three years from product shipment. Datalogic (“Datalogic”) hardware products are warranted against defects in
material and workmanship under normal and proper use. The
liability of Datalogic under this warranty is limited to furnishing the labor and parts necessary to remedy any defect covered by this warranty and restore the product to its normal
operating condition. Repair or replacement of product during
the warranty does not extend the original warranty term.
Products are sold on the basis of specifications applicable at
the time of manufacture and Datalogic has no obligation to
modify or update products once sold.
If Datalogic determines that a product has defects in material
or workmanship, Datalogic shall, at its sole option repair or
replace the product without additional charge for parts and
labor, or credit or refund the defective products duly returned
to Datalogic. To perform repairs, Datalogic may use new or
reconditioned parts, components, subassemblies or products
that have been tested as meeting applicable specifications for
equivalent new material and products. Customer will allow
Datalogic to scrap all parts removed from the repaired product. The warranty period shall extend from the date of shipment from Datalogic for the duration published by Datalogic
for the product at the time of purchase (Warranty period).
Datalogic warrants repaired hardware devices against defects
in workmanship and materials on the repaired assembly for a
90 day period starting from the date of shipment of the
repaired product from Datalogic or until the expiration of the
original warranty period, whichever is longer. Datalogic does
not guarantee, and it is not responsible for, the maintenance
of, damage to, or loss of configurations, data, and applications
on the repaired units and at its sole discretion can return the
units in the “factory default” configuration or with any software or firmware update available at the time of the repair
(other than the firmware or software installed during the
manufacture of the product). Customer accepts responsibility
to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify Datalogic of the claimed defect before the
expiration of the applicable Warranty period and obtain from
Quick Reference Guide 33
Base Station Indications
Datalogic a return authorization number (RMA) for return of
the product to a designated Datalogic service center. If Datalogic determines Customer’s claim is valid, Datalogic will
repair or replace product without additional charge for parts
and labor. Customer shall be responsible for packaging and
shipping the product to the designated Datalogic service center, with shipping charges prepaid. Datalogic shall pay for the
return of the product to Customer if the shipment is to a location within the country in which the Datalogic service center is
located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products
returned to any other locations. Failure to follow the applicable RMA policy, may result in a processing fee. Customer shall
be responsible for return shipment expenses for products
which Datalogic, at its sole discretion, determines are not
defective or eligible for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified,
altered, repaired or upgraded by other than Datalogic
service personnel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic
determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence,
improper storage or use of parts or accessories not
approved or supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of
product with any other instrument, equipment or
apparatus;
(iv) any claimed defect or damage caused by the failure to
provide proper maintenance, including but not limited
to cleaning the upper window in accordance with
product manual;
(v) any defect or damage caused by natural or man-made
disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external component damage or destruction of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-restor-
ing action as for example firmware or software
upgrades, software or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to
scratching, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power sup-
ply, batteries, keypads, touch screen, triggers etc.).
No Assignment
Customer may not assign or otherwise transfer its rights or
obligations under this warranty except to a purchaser or
34 QuickScan™ QM21X1
Base Station Indications
transferee of product. No attempted assignment or transfer
in violation of this provision shall be valid or binding upon
Datalogic.
DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT.
DATALOGIC SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CUSTOMER ARISING FROM DELAYS IN THE
REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE
ABOVE. THE REMEDY SET FORTH IN THIS WARRANTY STATEMENT IS THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY
FOR WARRANTY CLAIMS. UNDER NO CIRCUMSTANCES WILL
DATALOGIC BE LIABLE TO CUSTOMER OR ANY THIRD PARTY
FOR ANY LOST PROFITS, OR ANY INCIDENTAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT DAMAGES
REGARDLESS OF WHETHER DATALOGIC HAD ADVANCE
NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Risk of Loss
Customer shall bear risk of loss or damage for product in
transit to Datalogic. Datalogic shall assume risk of loss or
damage for product in Datalogic’s possession. In the absence
of specific written instructions for the return of product to
Customer, Datalogic will select the carrier, but Datalogic shall
not thereby assume any liability in connection with the return
shipment.
Quick Reference Guide 35
Ergonomic Recommendations
Ergonomic Recommendations
To avoid or minimize potential risk of ergonomic injury follow the recommendations
below. Consult with your local Health & Safety
Manager to ensure you are adhering to your
CAUTION
• Reduce or eliminate repetitive motion
• Maintain a natural position
• Reduce or eliminate excessive force
• Keep frequently used objects within easy reach
• Perform tasks at correct heights
• Reduce or eliminate vibration
• Reduce or eliminate direct pressure
• Provide adjustable workstations
• Provide adequate clearance
• Provide a suitable working environment
• Improve work procedures.
company’s safety programs to prevent
employee injury.
36 QuickScan™ QM21X1
Ergonomic Recommendations
Cleaning
Exterior surfaces and scan windows exposed to spills,
smudges or debris require periodic cleaning to ensure best
performance during scanning. Contacts on the scanner and
base should also be cleaned as needed to ensure a good connection.
Always be sure to unplug the reader and
base from the wall plug before touching
the contacts.
CAUTION
Use a soft, dry cloth to clean the product. If the product is very
soiled, clean it with a soft cloth moistened with a diluted nonaggressive cleaning solution or diluted ethyl alcohol.
Do not use abrasive or aggressive cleansing
agents or abrasive pads to clean scan windows,
contacts or plastics.
CAUTION
Quick Reference Guide 37
Do not spray or pour liquids directly onto the
unit.
Support Through the Website
Support Through the Website
Datalogic provides several services as well as technical
support through its website.
Log on to www.datalogic.com and click on the SUPPORT >
General Duty Handheld Scanners category link. From this
page you can select your product model from the dropdown list which gives you access to:
Downloads including Data Sheets, Manuals, Software &
Utilities, and Drawings;
Repair Program for On-Line Return Material Authoriza-
tions (RMAs) plus Repair Center contact information;
Service Program containing details about Maintenance
Agreements;
Technical Support through email or phone.
38 QuickScan™ QM21X1
NOTES
Support Through the Website
Quick Reference Guide 39
Support Through the Website
NOTES
40 QuickScan™ QM21X1
www.datalogic.com
©2014-2017 Datalogic S.p.A. and/or its affiliates • All rights
reserved.
Datalogic and the Datalogic logo are registered trademarks of
Datalogic S.p.A. in many countries, including the U.S.A. and the
E.U.
Datalogic USA, Inc.
959 Terry Street | Eugene, OR 97402 |USA
Telephone: (541) 683-5700 | Fax: (541) 345-7140
820097614 (Rev B) September 2017
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