Datalogic QM21X1 User guide

QuickScan™ QM21X1

Quick Reference Guide

General Purpose Handheld

Linear Imager Bar Code Reader

with Datalogic’s STAR Cordless System™

Datalogic USA, Inc.

959 Terry Street
Eugene, OR 97402
USA
Telephone: [phone]
Fax: [phone]

©2014-2017 Datalogic S.p.A. and/or its affiliates

All rights reserved  Without limiting the rights under copyright,



no part of this documentation may be reproduced, stored in or
introduced into a retrieval system, or transmitted in any form or
by any means, or for any purpose, without the express written
permission of Datalogic S.p.A. and/or its affiliates.
Owners of Datalogic products are hereby granted a non-exclusive,
revocable license to reproduce and transmit this documentation
for the purchaser's own internal business purposes. Purchaser
shall not remove or alter any proprietary notices, including copy­right notices, contained in this documentation and shall ensure
that all notices appear on any reproductions of the documenta­tion.
Should future revisions of this manual be published, you can
acquire printed versions by contacting your Datalogic representa­tive. Electronic versions may either be downloadable from the
Datalogic website (www.datalogic.com) or provided on appropriate
media. If you visit our website and would like to make comments
or suggestions about this or other Datalogic publications, please
let us know via the "Contact Datalogic" page.

Disclaimer

Datalogic has taken reasonable measures to provide information
in this manual that is complete and accurate, however, Datalogic
reserves the right to change any specification at any time without
prior notice.
Datalogic and the Datalogic logo are registered trademarks of Dat­alogic S.p.A. in many countries, including the U.S. and the E.U.
QuickScan is a trademark of Datalogic S.p.A. and/or its affiliates,
registered in many countries, including the U.S. and the E.U. All
other brand and product names may be trademarks of their
respective owners.

See www.patents.datalogic.com for patent list.

Patents

See the Regulatory Addendum included
with your product for additional regulatory,
safety and legal information.

Table of Contents

Software Product Policy ............................................................. vi

Setting Up the Reader ................................................................. 1

Locking the Reader to the Base ........................................ 2

To Lock the Reader in the Base................................ 2

Connecting the Base Station ...................................................... 3

Base Station Connection and Routing .............................. 4

System and Network Layout .............................................6

Typical Setup with Cradle and Host ......................... 6

Using the BC20XX™ Radio Base ......................................... 6

Radio Base LEDs ........................................................ 6

Charging the Battery Pack .................................................7

Replacing the Battery Pack ................................................ 8

Using the Quickscan™ QM21X1 .................................................. 9

Bar Code Reading ................................................................ 9

Linking the Reader ..................................................................... 10

Link Datalogic RF Devices to Base......................... 10

Power Off ....................................................................................10

Programming .............................................................................. 10

Using Programming Bar Codes .......................................11

Configure Other Settings .................................................. 11

Resetting Standard Product Defaults ............................ 11

Selecting the Base Interface Type ............................................ 12

Interface Selection ............................................................12

Configuring the Interface ........................................ 12

Keyboard Interface .................................................. 14

Scancode Tables....................................................... 16

Country Mode........................................................... 16

Caps Lock State........................................................ 21

Numlock.................................................................... 22

Good Read Green Spot Duration ..................................... 23

Scan Modes ................................................................................ 24

Technical Specifications ............................................................ 26

LED and Beeper Indications ......................................................30

Error Codes .................................................................................32

Base Station Indications ...........................................................32

Datalogic Limited Factory Warranty ............................... 33

Warranty Coverage.................................................. 33

Warranty Claims Process........................................ 33

Warranty Exclusions................................................ 34

No Assignment ........................................................ 34

Risk of Loss .............................................................. 35

Ergonomic Recommendations .................................................36

Quick Reference Guide i

Cleaning .............................................................................. 37

Support Through the Website ..................................................38

ii QuickScan™ QM24XX

END USER LICENSE AGREEMENT1

NOTICE TO END USER: BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR BY
USING THE DATALOGIC PRODUCT THAT IN CLUDES THIS SOFTWARE, THE END USER
CONSENTS TO BE BOUND BY THIS AGREEMENT. IF THE END USER DOES NOT
AGREE WITH ALL OF THE TERMS OF THIS AGREEMENT, THEN DATALOGIC IS NOT
WILLING TO LICENSE THE SOFTWARE AND THE END USER IS NOT ALLOWED TO
DOWNLOAD, INSTALL OR USE THE SOFTWARE OR THE DATALOGIC PRODUCT---

This End User License Agreement ("EULA") is between Datalogic IP Tech S.r.l. hav­ing its registered office at Via San Vitalino 13, 40012 Calderara di Reno (Bologna),
Italy ("Datalogic"), and you, either an individual or a single entity, ("End User or
"You"") who has purchased one or more QuickScan QM21X1 ("Datalogic Product")
subject to the terms and conditions provided in any relevant purchase or sale con­tract. This EULA applies to the software contained in the Datalogic Product
("Embedded Software") and to any other software, to the extent applicable, offered
as optional application software ("Application Software" that together with
"Embedded Software" is herein referred to as "Software").

1. Grant of License

1.1 Datalogic grants to End User, a personal, non-exclusive, non-transferable,
non-sublicensable, revocable, limited license to use the Software, solely on
the Datalogic Product in which it is embedded or for which it is intended for
use, in machine-readable form only, solely for End User's internal business
purposes.

1.2 End Users shall not distribute, sublicense, rent, loan, lease, assign, export, re­export, resell, ship or divert or cause to be exported, re-exported, resold,
shipped or diverted, directly or indirectly, the Software under this Agreement.
End User shall not, and shall not permit others to: (i) modify, translate,
decompile, reverse engineer, disassemble, or extract the inner workings of the
Software, (ii) copy the functionality of the Datalogic Products; (iii) remove any
proprietary notices, marks, labels, or logos from the Datalogic Products; (iv)
rent or transfer all or some of the Software to any other party without Data­logic's prior written consent.

1.3 Title to the licensed Software shall be and remain with Datalogic or the third
party from whom Datalogic has obtained a license right. This Agreement does
not grant to End User any intellectual property rights. As used in this Agree­ment the term "purchase" or its equivalent when applied to the Software
shall mean "acquire under license". End User is not entitled to receipt or use
of the source code of any licensed Software.

1.4 Portions of the Datalogic Product are protected by the relevant and applicable
patent and copyright laws, international treaty provisions, and other applica­ble laws. Therefore, End User must treat the Datalogic Product like any other
copyrighted material (e.g., a book or musical recording) except that End User
may make one copy of the Software solely for back-up purposes. Unautho­rized duplication of the Software constitutes copyright infringement.

1.5 Any use of the Software outside of the conditions set forth herein is strictly
prohibited and will be deemed a breach of this Agreement resulting in imme­diate termination of this Agreement. In the event of a breach of this Agree­ment, Datalogic will be entitled to all available remedies at law or in equity
(including but not limiting to immediate termination of the license without
notice, immediate injunctive relief and repossession of all Datalogic Prod­ucts).

1.6 Without prejudice of the foregoing, End User grants to Datalogic and its inde­pendent accountants or consultants the right to examine End User's books,
records and accounts during End User's normal business hours to verify com­pliance with this Agreement. In the event such audit discloses non-compli­ance with this Agreement, Datalogic shall be entitled to immediately
terminate the Agreement, request End User to promptly pay all (additional)
license fees due and any further damages, if any.

2. License Fee

License fees shall be due by End User to Datalogic according to the terms provided
for in the relevant contract for the purchase of the Datalogic Product.

3. Termination

Without prejudice to any other rights or remedies Datalogic may have, Datalogic
may terminate this Agreement if End User fails to comply with the terms and con­ditions of this Agreement. Datalogic may terminate this Agreement by offering you
a superseding Agreement for the Software or any replacement or modified version
of or upgrade to the Software and conditioning your continued use of the Software
or such replacement, modified or upgraded version on your acceptance of such
superseding Agreement. In addition, either party may terminate this Agreement at
any time. Subject to the foregoing, termination shall be effective upon notice to the

Quick Reference Guide iii

other party. In the event that this Agreement terminates for any reason, End
User's license to use the Software will immediately terminate, and End User must
immediately stop using the Software, destroy all copies of the Software and all of
its component parts, and, upon request, provide an affidavit certifying your compli­ance with the foregoing. The provisions of Sub-sections 1.2, 1.3, 1.4, 1.5, 4, 5, 6, 8,
and 11 shall survive termination of this Agreement.

4. Limited Warranty

Datalogic warrants that, under normal use and operation, the Software will con­form substantially to the applicable Datalogic Product documentation for the
period specified in the same, provided that the Software is used with the Datalogic
Product. Datalogic's entire liability and End User's sole and exclusive remedy for
any breach of the foregoing limited warranty will be, at Datalogic's option, the pro­vision of a downloadable patch or replacement software.

Datalogic does not warrant (i) that Software will meet End User's requirements; (ii)
that Software will be uninterrupted or defect error free; (iii) any non conformity
derived from unauthorized use, and/or improper installation or repair not in com­pliance with Datalogic Product documentation. End User agrees that the existence
of such non conformities or errors and Datalogic's inability to remedy such errors
shall not constitute a breach of this Agreement.

EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS PRO­VIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE DATALOGIC PRODUCT OR
SOFTWARE, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MER­CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

5. Limitation of Liability

EXCEPT AS PROVIDED IN THIS AGREEMENT, NEITHER DATALOGIC NOR ITS LICEN­SORS SHALL BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER
PARTY. IN NO EVENT SHALL DATALOGIC'S LIABILITY FOR DAMAGES, IF ANY,
WHETHER BASED UPON CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY, STRICT LIABILITY, WARRAN TY, OR ANY OTHER BASIS, EXCEED THE PRICE
OR FEE PAID BY END USER FOR THE DATALOGIC PRODUCT. UNDER NO CIRCUM­STANCES SHALL DATALOGIC OR ITS LICENSORS BE LIABLE TO END USER OR ANY
THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF BUSINESS OR
SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTINGENT, INDIRECT,
INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAMAGES, EVEN IF DAT­ALOGIC OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. END USER MUST BRING ANY ACTION UNDER THIS AGREEMENT
WITHIN 12 (TWELVE) MONTHS AFTER THE CAUSE OF ACTION ARISES.

6. Indemnification

To the maximum extent permitted by law, End User agrees to defend, indemnify
and hold harmless Datalogic, its affiliates and their respective directors, officers,
employees and agents from and against any and all claims, actions, suits or pro­ceedings, as well as any and all losses, liabilities, damages, costs and expenses
(including reasonable attorney's fees) arising out of or accruing from or related to
Licensee's failure to comply with the terms of this Agreement, including but not
limited to (1) non compliance with any applicable laws or regulations with Data­logic product documentation, (2) unauthorized use or disclosure of Software, and
(3) use of Software in combination with software, hardware, systems, or other
items not provided by Datalogic.

7. Support

End User may request support for Software from Datalogic at Datalogic's standard
support fees and under Datalogic's standard support terms and conditions in
effect at the time the support is requested.

8. Government Restricted Rights; International Use

8.1 Use, duplication, or disclosure of the Software by the U.S. Government is sub­ject to the restrictions for computer software developed at private expense
as set forth in the U.S. Federal Acquisition Regulations at FAR 52.227-14(g),
or 52.227-19 or in the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.

8.2 If End User is using the Datalogic Product outside of the United States, End
User must comply with the applicable local laws of the country in which the
Datalogic Product is used and with U.S. export control laws,. Without preju­dice of the foregoing, the End User agrees to not export or re-export the Soft­ware, any part thereof, or any process or service that is the direct product of
the Software to any country, person or entity subject to U.S. export restric­tions. End User specifically agrees not to export or re-export any of the Soft­ware: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services or to any national of any such country, wherever

iv QuickScan™ QM21X1

located, who intends to transmit or transport the Software back to such
country; (ii) to any person or entity who you know or have reason to know will
utilize the Software in the design, development or production of nuclear,
chemical or biological weapons; or (iii) to any person or entity who has been
prohibited from participating in U.S. export transactions by any federal
agency of the U.S. government. End User warrants and represents that nei­ther the U.S. Commerce Department, Bureau of Export Administration nor
any other U.S. federal agency has suspended, revoked or denied its export
privileges.

9. Third Party Software

The Datalogic Product may contain one or more items of third party software
which use is governed by separate third party license, unless otherwise stated.

10. Notices

All notices required or authorized under this Agreement shall be given in writing,
and shall be effective when received, with evidence of receipt. Notices to Datalogic
shall be sent to the attention of Datalogic IP Tech S.r.l., Legal & IP Department, Via
San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy, or such other address as
may be specified by Datalogic in writing.

11. General Provisions

11.1.Entire Agreement; Amendment. This document contains the entire agree­ment between the parties relating to use of the Datalogic Products and the
licensing of the Software and supersedes all prior or contemporaneous
agreements, written or oral, between the parties concerning the use of the
Datalogic Products and licensing of the Software. This Agreement may not be
changed, amended, or modified except by written document signed by Data­logic.

11.2.Waiver. A party's failure to enforce any of the terms and conditions of this
Agreement shall not prevent the party's later enforcement of such terms and
conditions.

11.3.Governing Law; Venue: End User agrees to the application of the laws of the
country in which End User obtained the license to govern, interpret, and
enforce all of End User's and Datalogic's respective rights, duties, and obliga­tions arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles. The United Nations
Convention on Contracts for the International Sale of Goods does not apply.

All rights, duties, and obligations are subject to the courts of the country in
which End User obtained the license. For licenses granted by Licensee who
operates in the countries specified below, the following terms applies.

For Americas:
This Agreement is governed by the laws of the State of Oregon. This Agree-

ment and the rights of the parties hereunder shall be governed by and con­strued in accordance with the laws of the State of Oregon U.S.A, without
regard to the rules governing conflicts of law. The state or federal courts of
the State of Oregon located in either Multnomah or Lane counties shall have
exclusive jurisdiction over all matters regarding this Agreement, except that
Datalogic shall have the right, at its absolute discretion, to initiate proceed­ings in the courts of any other state, country, or territory in which End User
resides, or in which any of End User's assets are located. In the event an
action is brought to enforce the terms and conditions of this Agreement, the
prevailing party shall be entitled to reasonable attorneys' fees, both at trial
and on appeal.

For Europe, Middle East and Africa:
This Agreement is governed by the laws of Italy. This Agreement and the

rights of the parties hereunder shall be governed by and construed in accor­dance with the laws of Italy, without regard to the rules governing conflicts of
law. Italian Court of Bologna shall have exclusive jurisdiction over all matters
regarding this Agreement, except that Datalogic shall have the right, at its
absolute discretion, to initiate proceedings in the courts of any other state,
country, or territory in which End User resides, or in which any of End User's
assets are located. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.

For Asia- Pacific Countries:
The validity, interpretation and construction of the Agreement shall be gov-

erned by and construed in accordance with Laws of the Republic of Singa­pore. Parties expressly disclaim the application of the United Nations
Convention for International Sale of Goods.

Any dispute arising out of or in connection with this contract, including any
question regarding its existence, validity or termination, shall be referred to

Quick Reference Guide v

Software Product Policy

and finally resolved by arbitration administered by the Singapore Interna­tional Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of
the Singapore International Arbitration Centre ("SIAC Rules") for the time
being in force, which rules are deemed to be incorporated by reference in this
clause. The seat of the arbitration shall be Singapore.

The number of arbitrators will be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the par­ties will appoint a third arbitrator who will act as chairman of the proceed­ings. Vacancies in the post of chairman will be filled by the president of the
SIAC. Other vacancies will be filled by the respective nominating party. Pro­ceedings will continue from the stage they were at when the vacancy
occurred. If one of the parties refuses or otherwise fails to appoint an arbitra­tor within 30 days of the date the other party appoints its, the first appointed
arbitrator will be the sole arbitrator, provided that the arbitrator was validly
and properly appointed. All proceedings will be conducted, including all docu­ments presented in such proceedings, in the English language. The English
language version of these terms and conditions prevails over any other lan­guage version.

11.4.Attorneys' Fees. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to reason­able attorneys' fees, both at trial and on appeal.

- END -

Software Product Policy

Datalogic reserves the right to ship its products with the latest
version of software/firmware available. This provides our cus­tomers with the very latest in Datalogic software technology.
The only exception to this policy is when the buyer has a signed
contract with Datalogic that clearly defines the terms and condi­tions for making software/firmware changes in products shipped
to the buyer.
To arrange for a Software Maintenance and Support Agreement
please contact your Datalogic sales person.

vi QuickScan™ QM21X1

QuickScan™ QM21X1

With rich feature sets and extensive options, the QuickScan™
product series from Datalogic represents the premium level of
data collection equipment for general purpose applications.
The QuickScan QM21X1 readers have enhanced optics with
improved motion tolerance allowing codes placed on fast
moving objects to be easily and quickly captured, creating the
ideal reader for tasks requiring high throughput like those
found in retail and light industrial environments.

To read a symbol simply aim the reader and pull
the trigger. The QuickScan™ QM21X1 reader is a

Omni­Directional
Operation

Decoding

Setting Up the Reader

Follow the steps below to connect and get your reader up and
communicating with its host.

1. Configure the Base Station starting on page 3.

2. Charge the Batteries (see page 7).

3. Link to the Base Station (see page 10).

4. Select the Interface Type (see page 12).

5. Configure the Reader starting on page 11 (optional,
depends on settings needed).

powerful omni-directional reader, so the orienta­tion of the symbol is not important.
Datalogic’s exclusive patented ‘Green Spot’ for
good-read feedback helps to improve productivity
in noisy environments or in situations where
silence is required.

Reliably decodes all standard 1D (linear) codes.
The data stream — acquired from decoding a
symbol — is rapidly sent to the host. The reader is
immediately available to read another symbol.

Quick Reference Guide 1

Setting Up the Reader

Lock lever

Locking the Reader to the Base

The Base Station provides a locking mechanism to ensure
electrical contact between Reader and Base, in case of inad­vertent movements.

To Lock the Reader in the Base

1. Insert the Reader into the Base. The lock lever rests in
its natural disengaged position toward the bottom of
the Base.

Figure 1. Lock lever disengaged

2QuickScan™ QM21X1

Connecting the Base Station

2. Engage the locking mechanism by pushing up the lever
as far as it will go.

Figure 2. Lever in locked position

it is good practice to put the scanner in the
locked condition at the end of the working shift,
or when not in use for an extended period of

NOTE

time. This will ensure that the scanner is fully
seated for complete battery recharge.

Connecting the Base Station

Figure 3 shows how to connect the Base Station to a termi-

nal, PC or other host device. Turn off the host before connec­tion and consult the manual for that equipment (if necessary)
before proceeding. Connect the interface cable before apply­ing power to the Base Station.

The QuickScan QM21X1 reader can also be Pow­ered by the Terminal. When powered by the Termi­nal, the battery charger is automatically set as
Slow charge.

NOTE

For some specific interfaces, hosts, or lengths of
cable the use of an external power supply may be
recommended for full recharging capability (see

"Technical Specifications" on page 26 for more

details).

Quick Reference Guide 3

Connecting the Base Station

Cable Stopper

Power Cable

I/F Cable

Cable Stopper

reinserted

Base Station Connection and Routing

1. Remove the rubber Cable Stopper from the bottom of
the Base Station.

2. Securely plug the Power Cable (if used) and Interface
(I/F) Cable connectors into their respective ports in the
underside of the Base Station.

3. After the cables are plugged in, reinsert the rubber
Cable Stopper.

4. Connect the Base Station power adapter to an AC wall
outlet.

4QuickScan™ QM21X1

Figure 3. Connecting the Base Station

Base

Station

I/F Cable

AC/DC
Adapter

DC Power
Cord

Wall plug
Connector

U

S

B

K

e

y

b

o

a

r

d

W

e

d

g

e

or...

Connecting the Base Station

Host Connection —

Verify before connection that the reader’s

cable type is compatible with your host equipment.
Most connections plug directly into the host device as shown

in Figure 4. Keyboard Wedge interface cables have a ‘Y’ con­nection where its female end mates with the male end of the
cable from the keyboard and the remaining end at the key­board port on the terminal/PC.

Figure 4. Connecting to the Host

Power Connection —

Plug the AC Adapter into an approved AC
socket. If plugged into the wall, ensure cable is facing down­wards (as shown in Figure 3) to prevent undue strain on the
socket.

Quick Reference Guide 5

Connecting the Base Station

Reader

Base Station

Host

Power Supply

Yellow LED

Red LED /
Green LED

System and Network Layout

Typical Setup with Cradle and Host

Figure 5. Reader Layout

Using the BC20XX™ Radio Base

Radio Base LEDs

LEDs on the QuickScan Base provide information about the
Base as well as battery charging status, as shown in Figure 6.

Figure 6. QuickScan Base LEDs

6QuickScan™ QM21X1