Datalogic Joya User Manual
Multi-Purpose Device for Retail
User’s Manual
Datalogic S.r.l.
Via S. Vitalino, 13
40012 Lippo di Calderara di Reno
Bologna - Italy
Telephone: (+39) 051-3147011
Fax: (+39) 051-3147205
©2016 Datalogic S.r.l.
An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of
Datalogic S.r.l. or its subsidiaries or affiliates. Owners of Datalogic products
are hereby granted a non-exclusive, revocable license to reproduce and transmit this documentation for the purchaser's own internal business purposes.
Purchaser shall not remove or alter any proprietary notices, including copyright notices, contained in this documentation and shall ensure that all
notices appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can acquire printed
versions by contacting your Datalogic representative. Electronic versions may
either be downloadable from the Datalogic website (www.datalogic.com) or
provided on appropriate media. If you visit our website and would like to make
comments or suggestions about this or other Datalogic publications, please
let us know via the "Contact Datalogic" page.
Datalogic has taken reasonable measures to provide information in this manual that is complete and accurate, however, Datalogic reserves the right to
change any specification at any time without prior notice.
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A.
in many countries, including the U.S.A. and the E.U.
JOYA is a trademark of Datalogic S.p.A. or of Datalogic Group companies, registered in many countries, including the U.S. and the E.U.
All other brand and product names may be trademarks of their respective
owners.
Patent. See www.patents.datalogic.com
Disclaimer
Patents
for patent list.
Table of Contents
Introduction ....................................................................... 1
Conventions ..................................................................................1
Product Presentation ..................................................................2
Available Models ..........................................................................3
Out of the Box ...............................................................................5
General View .................................................................................6
Front View ........................................................................................ 6
Back View ......................................................................................... 7
Top View ........................................................................................... 8
Side View .......................................................................................... 8
Accessories ...................................................................................9
Battery............................................................................. 11
Install the Battery ..................................................................... 11
Charge the Battery .................................................................... 13
Fast Charge .................................................................................... 13
Standard Charge ............................................................................14
Battery Safety Guidelines ......................................................... 17
Use and Functioning...................................................... 21
Getting Started .......................................................................... 21
Taskbar ....................................................................................... 23
Touch Gestures .......................................................................... 24
Data Capture .............................................................................. 25
Imager Data Capture .....................................................................25
Resetting the JOYA TOUCH ....................................................... 28
Warm Boot ..................................................................................... 28
Cold Boot ......................................................................................... 29
User’s Manual i
Clean Boot ...................................................................................... 29
Control Panel ..............................................................................31
Data Capture Configuration .......................................................... 32
DL Buttons ..................................................................................... 50
Persistent Registry ....................................................................... 52
Wireless Communications ............................................................ 54
Audio Settings ................................................................................ 62
Connecting to other Computers ...............................................65
Windows Mobile® Device Center ................................................. 65
Datalogic Firmware Utility ........................................................66
Retrieving a Firmware Image Update ......................................... 66
Installing DFU on the Host PC ...................................................... 67
Updating the Firmware ................................................................. 68
Datalogic Desktop Utility ...........................................................69
Administrative Options (Admin tab) ............................................ 70
Locked Web Browser Options (LockedWeb tab) ........................ 75
Status Icons Options (Status Tab) ............................................... 77
Windows Control ........................................................................... 78
AppSelector Options (AppSelect tab) ........................................... 80
Locked Web Browser .................................................................83
FlashDisk Directory File Management ....................................84
Connections ..................................................................... 87
USB Connection ..........................................................................87
USB Direct Connection .................................................................. 87
Wi-Fi Connection ........................................................................88
Bluetooth® Serial Connection ...................................................90
Wireless and Radio Frequencies Warnings ............................92
Technical Features.......................................................... 95
Technical Data ............................................................................95
Decode Distances .......................................................................99
Test Codes..................................................................... 101
Maintenance................................................................. 109
ii JOYA™ TOUCH
Cleaning the Device ................................................................. 109
Ergonomic Recommendations .............................................. 110
Safety and Regulatory Information............................ 111
General Safety Rules ............................................................... 111
Power Supply ........................................................................... 112
Laser Safety ............................................................................. 113
LED Class .................................................................................. 121
Marking and European Economic Area (EEA) ...................... 121
Statement of Compliance ....................................................... 122
Radio Technologies and Frequency Bands ........................... 125
Information for the User ............................................................. 126
FCC/IC Labeling ....................................................................... 127
FCC Compliance ....................................................................... 127
ISED Compliance ...................................................................... 129
Radiofrequency Radiation Exposure Information ............... 131
WEEE Compliance ................................................................... 132
Support.......................................................................... 135
Reference Documentation ..................................................... 135
Warranty Terms and Conditions ........................................... 135
Glossary......................................................................... 137
User’s Manual iii
NOTES
iv JOYA™ TOUCH
Introduction
Conventions
This manual uses the following conventions:
‘Device’ and 'JOYA TOUCH' refer to the JOYA TOUCH.
‘Dock’ refers to the JOYA TOUCH 3-Slot Cradle.
The label artworks may be only a draft. Refer to the product labels
for more precise information.
User’s Manual 1
Introduction
Product Presentation
The Datalogic JOYA TOUCH is a pocket-sized Windows embedded
compact 7 powered mobile computer, available in two form factors.
This compact, lightweight, and versatile device, combines fully
integrated automatic data capture (2D bar code), a wireless charging
system and wireless communication capabilities, supporting nearly
any application.
The Datalogic JOYA TOUCH system architecture is based on the blend
of Intel X-Scale series processors coupled with the Windows
Embedded Compact operating system and it was developed to meet
the most demanding customer needs.
A huge quantity of on-board memory is available. It enables the user
to adapt the terminal for any specific need.
Thanks to its great ergonomics and the state of the art architecture,
the Datalogic JOYA TOUCH is the right answer to enhance
your business opportunities.
2JOYA™ TOUCH
Introduction
Available Models
The Datalogic JOYA TOUCH is available in different models
depending on the features it is equipped with. All options are listed
below:
• p/n 911350010 JOYA TOUCH Plus Handheld, FWVGA Full
Touch color display 4.3” in diagonal, white-illumination 2D
imager engine, Green Spot, radio 802.11 A/B/G/N, 512MB
RAM, 1GB Flash + 4GB SD, Bluetooth Dual Mode V.4, Windows
Embedded Compact 7 with dedicated SDK for developing 3rd
party applications. Wavelink Avalanche® device management
preloaded. Gray/Blue colors combination (upper case /
battery cover).
This model is available also in other colors combinations
(indicated colors represent front housing/battery cover):
- 911350014 Grey/Grey
- 911350015 Grey/Red
- 911350020 Blue/Yellow
- 911350021 Orange/Orange
- 911350022 Green/Green
• p/n 911350011 JOYA TOUCH Plus Pistol Grip, FWVGA Full
Touch color display 4.3” in diagonal, white-illumination 2D
imager engine, Green Spot, radio 802.11 A/B/G/N, 512MB
RAM, 1GB Flash + 4GB SD, Bluetooth Dual Mode V.4, Windows
Embedded Compact 7 with dedicated SDK for developing 3rd
party applications. Wavelink Avalanche® device management
preloaded. Grey/Blue/Blue colors combination (upper case /
trigger / battery cover).
User’s Manual 3
Introduction
This model is available also in other colors combinations (indicated
colors represent front housing/battery cover/trigger):
- 911350012 Grey/Grey/Blue
- 911350013 Grey/Red/Red
- 911350016 Yellow/Yellow/Yellow
- 911350017 Red/Grey/Grey
- 911350018 Grey/Orange/Orange
- 911350019 Grey/Green/Green
• p/n 911350023. JOYA TOUCH Basic Handheld, FWVGA Full
Touch color display 4.3” in diagonal, white-illumination 2D
imager engine, Green Spot, radio 802.11 A/B/G/N, 512MB
RAM, 512GB Flash, Windows Embedded Compact 7 with
dedicated SDK for developing 3rd party applications. Wavelink
Avalanche® device management preloaded. Gray/Red colors
combination (upper case / battery cover).
• p/n 911350024 JOYA TOUCH Basic Pistol Grip, FWVGA Full
Touch color display 4.3” in diagonal, white-illumination 2D
imager engine, Green Spot, radio 802.11 A/B/G/N, 512MB
RAM, 512GB Flash, Windows Embedded Compact 7 with
dedicated SDK for developing 3rd party applications. Wavelink
Avalanche® device management preloaded. Grey/Red/Red
colors combination (upper case / trigger / battery cover).
For further details about the Datalogic JOYA TOUCH models refer to
the web site: www.datalogic.com.
4JOYA™ TOUCH
Introduction
Out of the Box
The JOYA TOUCH package contains:
•JOYA TOUCH (device)
• Rechargeable battery
•Quick Start Guide
•Safety & Regulatory Addendum
• EULA Addendum
Remove all the components from their packaging; check their
integrity and compare them with all the packing documents.
Keep the original packaging for use when sending
products to the technical assistance center. Damage
caused by improper packaging is not covered under the
CAUTION
warranty.
User’s Manual 5
Introduction
Home Key
Touch Panel
Display
General View
Front View
6JOYA™ TOUCH
Back View
Laser Safety
Label
Product
Label
Cold Boot
Button
Introduction
User’s Manual 7
Introduction
Data Capture Window
Scan Trigger
Micro USB Port
Handheld Models
Pistol Grip Models
Top View
Side View
8JOYA™ TOUCH
Introduction
Accessories
Cradle
91ACC0043 JOYA TOUCH 3-Slot Cradle
Cradle Accessories
91ACC0045 JOYA TOUCH Cradle Unlock Key (5 PCS)
91ACC0048 JOYA TOUCH 3-Slot Cradle Power Supply. Line Cord
required (max 2 cradles on standard charge, max 1
cradle on fast charge per power supply)
91ACC0049 JOYA TOUCH Cradle Power Jumper (5 PCS)
91ACC0050 JOYA TOUCH 3-Slot Cradle Wall Bracket
91ACC0051 Blue Kit to convert Plus Handheld to a Pistol Grip
91ACC0052 Blue Kit to convert Plus Pistol Grip to a Handheld
91ACC0053 Blue Kit to convert Basic Handheld to a Pistol
Grip
91ACC0054 Blue Kit to convert Basic Pistol Grip to a Handheld
Batteries
91ACC0055 JOYA TOUCH Replacement Battery 3.75V 3030 mAh
Various
91ACC0047 JOYA TOUCH Trolley Holder (60pieces)
Use only Datalogic-approved power supply and cables.
Use of an alternative power supply will invalidate any
NOTE
User’s Manual 9
approval given to this device and may be dangerous.
Introduction
NOTES
10 JOYA™ TOUCH
Battery
Handheld Models
Pistol Grip Models
Handheld Models
Pistol Grip Models
Install the Battery
To install the battery pack, follow the steps below:
1. Unscrew the battery cover and remove it:
2. Connect the battery contacts to the battery clip located in the
battery slot:
User’s Manual 11
Battery
Handheld Models
Pistol Grip Models
Handheld Models
Pistol Grip Models
3. Insert the battery pack into the slot as shown in the figures
below:
4. Insert the battery cover and fix the screws:
Required torque of the screws is 35 cNm.
NOTE
12 JOYA™ TOUCH
Battery
High Visibility
High Density
Charge the Battery
The JOYA TOUCH battery pack is not initially fully charged. After
installing the battery, charge it with the 3-slot cradle.
The device needs to be inserted head down into the cradle.
Charge the battery for a minimum of 7 hours in standard
charge and 3 hours in fast charge.
NOTE
There are two options to connect the cradle to the power supply:
fast charge and standard charge.
Fast Charge
The fast charge connection allows to power one cradle with one
power supply.
Plug the power supply cable into the power connector on the back of
the cradle, then plug the power supply into the AC/DC plug using a
Datalogic power cable.
Please see below an example of how to insert the power supply
cable through the wall mounting metal bracket:
User’s Manual 13
Battery
Standard Charge
The standard charge connection allows to power two cradles with
one power supply.
To connect a second cradle use the JOYA TOUCH Cradle Power
Jumper, available as optional accessory (P/N 91ACC0049).
1. Connect the first cradle to the second cradle using the power
jumper.
2. Connect the power supply to the first cradle.
3. Plug the power supply into the AC/DC plug using a Datalogic
power cable.
For further information on the JOYA TOUCH 3-Slot Cradle,
refer to the JOYA TOUCH 3-Slot Cradle Quick Start Guide,
included in the cradle’s box, and to the JOYA TOUCH 3-Slot
NOTE
Cradle Installation Guide, downloadable from our website
www.datalogic.com.
By default, the main battery pack is disconnected at the factory to
avoid damage due to excessive draining.
Rechargeable battery pack is less than half of full charge when
delivered.
14 JOYA™ TOUCH
Battery
The battery pack autonomy varies according to many factors, such
as the frequency of bar code scanning, RF usage, battery life,
storage, environmental conditions, etc.
Close to the limits of the working temperature, some battery
performance degradation may occur.
The JOYA TOUCH should be charged at an ambient temperature
between 0 - 35º C (32 to 95ºF) to achieve the maximum charging
rate.
Never charge the device battery in a closed space where excessive
heat can build up.
As a safety precaution, the battery may stop charging to avoid
overheating.
The JOYA TOUCH may get warm during charging; this is normal and
does not mean a malfunction.
Even if the storage temperature range is wider, it is recommended
to store the terminal and the batteries at environmental
temperature, in order to achieve the longest battery life.
Avoid storing batteries for long periods in a state of full
charge or very low charge.
We recommend charging the battery pack every two to
CAUTION
three months to keep its charge at a moderate level to
maximize battery life.
Annual replacement of rechargeable battery pack
avoids possible risks or abnormalities and ensures
maximum performance.
User’s Manual 15
Battery
CAUTION
WARNING
Do not incinerate, disassemble, short terminals, or
expose to high temperature. Risk of fire and explosion.
Use specified charger only. Risk of explosion if the
battery is replaced by an incorrect type. Dispose of
batteries as required by local authorities.
Use only Datalogic approved batteries and accessories
for battery charging.
Risk of explosion if battery is replaced by an incorrect
type.
Dispose of used batteries according to the instructions.
Il y a risque d’explosion si la batterie est remplacée par
une batterie de type incorrect.
Mettre au rebut les batteris usagées confor mément
aux instructions.
16 JOYA™ TOUCH
Battery Safety Guidelines
Installing, charging and/or any other action should be
done by authorized personnel and following this
manual.
WARNING
The battery pack may get hot, explode, ignite, and/or
cause serious injury if exposed to abusive conditions.
If the battery pack is replaced with an improper type,
there is risk of explosion.
Do not place the battery pack in or near a fire or other
heat source; do not place the battery pack in direct
sunlight, or use or store the battery pack inside
unventilated areas in hot weather; do not place the
battery pack in microwave ovens, in clothes dryers, in
high pressure containers, on induction cook surfaces
or similar devices. Doing so may cause the battery
pack to generate heat, explode or ignite. Using the
battery pack in this manner may also result in a loss
of performance and a shortened life expectancy.
To power the cradle, use only a Datalogic approved
power supply. The use of an alternative power supply
will void the product warranty, may cause product
damage and may cause heat, an explosion, or fire.
The area in which the units are charged should be
clear of debris and combustible materials or
chemicals.
Do not use the battery pack of this terminal to power
devices other than this mobile computer.
Battery
User’s Manual 17
Battery
WARNING
Immediately discontinue use of the battery pack if,
while using, charging or storing the battery pack, the
battery pack emits an unusual smell, feels hot, changes
color or shape, or appears abnormal in any other way.
Do not short-circuit the battery pack contacts
connecting the positive terminal and negative
terminal. This might happen, for example, when you
carry a spare battery pack in your pocket or purse;
accidental short–circuiting can occur when a metallic
object such as a coin, clip, or pen causes direct
connection of the contacts of the battery pack (these
look like metal strips on the battery pack). Short–
circuiting the terminals may damage the battery pack
or the connecting object.
Do not apply voltages to the battery pack contacts.
Do not pierce the battery pack with nails, strike it with
a hammer, step on it or otherwise subject it to strong
impacts, pressures, or shocks.
Do not disassemble or modify (i.e. bend, crush or
deform) the battery pack. The battery pack contains
safety and protection devices, which, if damaged, may
cause the battery pack to generate heat, explode or
ignite.
In case of leakage of liquid from the battery, avoid
contact with liquid the skin or eyes. If the contact
occurs, immediately wash the affected area with water
and consult a doctor.
Do not solder directly onto the battery pack.
Do not expose the battery pack to liquids.
18 JOYA™ TOUCH
WARNING
Battery
Avoid any knocks or excessive vibrations. If the device
or the battery is dropped, especially on a hard surface,
you should take it to the nearest Authorised Repair
Centre for inspection before continuing to use it.
If your device stops working for any reason, do not use
its battery on other electronic devices without a prior
check and approval by an Authorised Repair Centre.
Do not replace the battery pack when the device is
turned on.
Do not remove or damage the battery pack’s label.
Do not use the battery pack if it is damaged in any
part.
Battery pack usage by children should be supervised.
Collect and recycle waste batteries separately from
the device in compliance with European Directive
2006/66/EC, 2011/65, 2002/96/EC and subsequent
modifications, with US and China regulatory laws and
regulations about the environment.
User’s Manual 19
Battery
NOTES
20 JOYA™ TOUCH
Use and Functioning
The use of the JOYA TOUCH depends on the application software
loaded. However, there are several parameters that can be set and
utilities that can be used to perform some basic functions such as
data capture, communications, file management, etc. Furthermore,
Avalanche Enabler is a major utility embedded in the software
provided from factory.
Getting Started
The JOYA TOUCH turns on when a charged battery pack is inserted.
User’s Manual 21
Use and Functioning
The mobile computer goes into power-off (low power with display
and keyboard backlight off), when it is no longer used for more than a
programmable timeout, which is defined in the POWER applet of the
Control Panel. In this mode it can be awakened (resuming operation)
pressing the Home key.
The mobile computer can also be awakened or turned off
by the application program.
NOTE
22 JOYA™ TOUCH
Use and Functioning
Taskbar
The Taskbar provides information about the time, the battery level,
the keyboard function, and the decoding status.
ICON DESCRIPTION
Time Icons
It displays the time.
Radio Status Icons
It indicates if the radio is connected or not with an Access Point.
Network Status Icons
It displays whether you are connected or not to Wi-Fi or
Bluetooth Personal Area Network.
ActiveSync connection icon is displayed when connected to
ActiveSync or Windows Mobile Device Center either by USB or
Bluetooth. Double-tap it to open a status dialog that will let you
disconnect the ActiveSync session without physically
disconnecting the device from the PC. It is the only way to
disconnect a Bluetooth ActiveSync connection.
User’s Manual 23
Use and Functioning
Touch Gestures
Double Tap
Drag
Tap-and-hold
CAUTION
Touch the screen twice to open items and select options.
Touch and slide your finger on screen to select text and
images. Drag in a list to select multiple items.
Tap and hold your finger on an item to see a list of actions
available for that item. On the pop-up menu that appears, tap
the action you want to perform.
To prevent damage to the screen, do not use sharp
devices or any device other than your finger or a touch
screen stylus.
In harsh applications, use of screen protectors should
be taken into consideration, in order to extend the
touch screen operating life.
Do not apply not necessary high pressures on the
screen.
For applications where an intensive use of the touch
screen is foreseen, please consider that touch screen
components are subject to progressive wear.
24 JOYA™ TOUCH
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