Datalogic Gryphon GD44XX, Gryphon I GD44XX Quick Reference Manual

Gryphon™ I GD44XX

Quick Reference Guide

General Purpose Corded Handheld

Area Imager Bar Code Reader

Datalogic ADC, Inc.

959 Terry Street
Eugene, OR 97402
USA
Telephone: [phone]
Fax: [phone]

©2010-2016 Datalogic ADC, Inc.

An Unpublished Work - All rights reserved. No part of the contents
of this documentation or the procedures described therein may be
reproduced or transmitted in any form or by any means without
prior written permission of Datalogic ADC, Inc. or its subsidiaries or
affiliates ("Datalogic" or “Datalogic ADC”). Owners of Datalogic
products are hereby granted a non-exclusive, revocable license to
reproduce and transmit this documentation for the purchaser's
own internal business purposes. Purchaser shall not remove or
alter any proprietary notices, including copyright notices, con­tained in this documentation and shall ensure that all notices
appear on any reproductions of the documentation.
Should future revisions of this manual be published, you can
acquire printed versions by contacting your Datalogic representa­tive. Electronic versions may either be downloadable from the
Datalogic website (www.datalogic.com) or provided on appropriate
media. If you visit our website and would like to make comments
or suggestions about this or other Datalogic publications, please
let us know via the "Contact Datalogic" page.

Disclaimer

Datalogic has taken reasonable measures to provide information
in this manual that is complete and accurate, however, Datalogic
reserves the right to change any specification at any time without
prior notice.
Datalogic and the Datalogic logo are registered trademarks of Dat­alogic S.p.A. in many countries, including the U.S.A. and the E.U.
Gryphon is a registered trademark of Datalogic ADC Inc. in the
U.S.A. All other brand and product names may be trademarks of
their respective owners.

Patents

See www.patents.datalogic.com

for patent list.

See the Regulatory Addendum included with
your product for additional regulatory, safety
and legal information.

Table of Contents

END USER SOFTWARE LICENSE AGREEMENT (EULA) iii

Software Product Policy ............................................................vii

Description ....................................................................................1

Setting Up the Reader .................................................................2

Connect/Disconnect Cable to Reader ................................ 2

Using the Gryphon™ I GD44XX ....................................................3

Selecting the Interface Type .......................................................4

Interface Selection ............................................................... 4

Configuring the Interface ........................................... 4

Keyboard Interface ..................................................... 7

Scancode Tables.......................................................... 9

Country Mode.............................................................. 9

Caps Lock State......................................................... 15

Programming ..............................................................................17

Reading Parameters ..................................................................19

Operating Modes ........................................................................20

Technical Specifications ............................................................24

LED and Beeper Indications ......................................................28

Error Codes .................................................................................31

Cleaning Procedure ....................................................................32

Datalogic ADC Limited Factory Warranty ................................34

Ergonomic Recommendations .................................................37

Services and Support .................................................................38

Numlock..................................................................... 16

Using Programming Bar Codes ........................................ 17

Configure Other Settings ................................................... 17

Resetting Product Defaults ..............................................17

Aiming System ...................................................................19

Good Read Green Spot Duration ...................................... 19

Scan Mode .......................................................................... 20

Stand Mode Operation ............................................. 22

Pick Mode ............................................................................ 23

Multiple Label Reading ...................................................... 23

Common Cleaning Solutions ............................................. 32

Cleaning enclosure and window surfaces ....................... 33

Cleaning electrical contact surfaces ................................ 33

Quick Reference Guide i

NOTES

ii PowerScan™ PD9530

DATALOGIC IP TECH S.R.L.

END USER SOFTWARE LICENSE AGREEMENT (EULA)

FOR THE GRYPHON™ GD44XX

Notice to End User: There are two types of software covered by this END USER
LICENSE AGREEMENT ("EULA"): (1) The Datalogic Product you have acquired con­tains embedded software ("Embedded Software") which is integral to the Product's
operation; and (2) Optional Application Software provided to you on an optional
basis ("Application Software"). Embedded Software and Application Software are
collectively referred to as "Software" and are subject to the terms and conditions
contained in this EULA. Software is provided only for use with, and for authorized
end users of, the Datalogic Gryphon™ GD44XX ("Product"). Portions of the Embedded
Software include or operate with Open Source software or libraries ("Open Source").
Use of Open Source is subject to the Open Source licenses entitled "Gry­phon_44XX.zip" available at the following website: http://www.datalogic.com/

software_lan_sb2783_1.html.

This EULA (End User Software License Agreement) ("EULA” or "Agreement") is a
legally binding agreement governing the licensing of the Software and Documen­tation by Datal ogic IP Tech S.r.l. and its su bsidiaries and affiliates ("Datalogic") to the
entity or person who has purchased or otherwise acquired a Datalogic Product ("End
User"). For purposes of this Agreement, any software that is not Embedded Soft­ware or Application Software is software associated with a separate end-user
license agreement is licensed to you under the terms of that license agreement.
Datalogic and End User hereby agree as follows:

1. Definitions.

1.1 "Affiliate" means a business entity currently existing or later acquired that
is controlled by, or is under common control with Datalogic S.p.A.

1.2 "Documentation" means materials such as user's guides, program reference
guides, quick reference guides, manuals, or similar materials associated
with or related to the Datalogic Product, whether in printed, "online", or
other form.

1.3 "Proprietary Information" means: (a) source code, object code, software,
documentation, and any related internal design, system design, data base
design, algorithms, technology, technical data or information, implementa­tion techniques, and trade secrets related to the Software, (b) any other
trade secrets marked appropriately or identified as proprietary or confiden­tial, and (c) any information that End User, under the circumstances, should
recognize as confidential. Proprietary Information does not include any
information that the receiving party can establish was (1) in the public
domain, (2) already in the receiving party's possession or rightfully known
prior to receipt, (3) rightfully learned from a third party not in violation of
any other's proprietary rights, or (4) independently developed without
access to Proprietary Information.

1.4 "Datalogic Product" means the Datalogic Gryphon™ series scanner product,
including all embedded Software in and all Documentation related to such
product, which has been purchased or otherwise acquired by End User,
whether obtained directly or indirectly from Datalogic.

1.5 "Software" means any software or computer programs of Datalogic or its
third party licensors in machine readable form which is embedded in the
Datalogic Product, whether obtained directly or indirectly from Datalogic,
including any replacement, update, upgrade, enhancement or modification.

2. Scope Of License Granted.

2.1 Datalogic grants to End User a personal non-exclusive, non-transferable,
perpetual license to use the Software, solely on the Datalogic Product in
which it is embedded ("designated Datalogic Product"), in machine-readable
form only, solely for End User's internal business purposes. This Agreement
does not convey ownership of the Software to End User. Title to the Soft­ware shall be and remain with Datalogic or the third party from whom Dat­alogic has obtained a licensed right. As used in this Agreement, the term
"purchase" or its equivalents when applied to the Software shall mean
"acquire under license". End User is not entitled to receipt or use of the
source code to any Software.

2.2 End User shall not copy, modify, decompile, disassemble, reverse engineer,
or otherwise reproduce or remanufacture the Software, whether modified
or unmodified, nor sell, assign, sublicense, distribute, lend, rent, give, or oth­erwise transfer the Software to any other person or organization, for pur­poses other than as expressly provided in this Agreement, without
Datalogic's prior written consent.

Quick Reference Guide iii

3. Transfers, Support.

3.1 Any copying, installing, reproduction, remanufacture, reverse engineering,
electronic transfer, or other use of the Software on other than the desig­nated Datalogic Product will be a material breach of this Agreement. How­ever, Datalogic may elect not to terminate this Agreement or the granted
licenses, but instead may elect to notify End User that End User is deemed
to have ordered and accepted a license for each breaching use. End User
shall pay Datalogic the applicable list price for such licenses as of the date
of such breach.

3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or oth­erwise transfer the Datalogic Product to any third party unless such third
party agrees with Datalogic in writing to be bound by the terms and condi­tions of this Agreement. Any such transfer of the Datalogic Product absent
such agreement shall be null and void.

3.3 End User may obtain support for Software from Datalogic at Datalogic's
standard support fees and under Datalogic's standard support terms and
conditions in effect at the time the support is requested.

4. Intellectual Property.

End User acknowledges that the Software comprises valuable trade secrets of
Datalogic or Datalogic's third party licensors and that the Software is protected by
United States copyright law and trade secret law, and by all applicable international
intellectual property laws and treaty provisions. The license set forth in this Agree­ment does not transfer to End User any ownership of Datalogic's or its third party
licensors' copyrights, patents, trademarks, service marks, trade secrets, or other
intellectual property rights and End User shall have no right to commence any legal
actions to obtain such rights. End User shall not remove, modify, or take any other
action that would obscure any copyright, trademark, patent marking, or other intel­lectual property notices contained in or on the Datalogic Product.

5. Proprietary Information.

5.1 End User acknowledges that Proprietary Information is the confidential,
proprietary, and trade secret property of Datalogic and Datalogic's third
party licensors and End User acquires no right or interest in any Proprietary
Information.

5.2 End User shall not disclose, provide, or otherwise make available the Propri­etary Information of Datalogic or its third party licensors to any person
other than End User's authorized employees or agents who are under confi­dentiality agreement, and End User shall not use the Proprietary Informa­tion other than in conjunction with use of the Datalogic Product exclusively
for End User's internal business purposes. End User shall take steps to pro­tect the Proprietary Information no less securely than if it were End User's
own intellectual property.

5.3 The provisions of this Proprietary Information Section shall survive and
continue for five (5) years after the termination of this Agreement.

6. Limited Warranty.

6.1 Datalogic warrants that, under normal use and operation, the Datalogic
Product will conform substantially to the applicable Documentation for the
period specified in the Documentation. During this period, for all reproduc­ible nonconformities for which Datalogic has been given written notice,
Datalogic will use commercially reasonable efforts to remedy nonconformi­ties verified by Datalogic. End User agrees to supply Datalogic with all rea­sonably requested information and assistance necessary to help Datalogic
in remedying such nonconformities. For all defects reported to Datalogic
within the warranty period, Datalogic's liability is limited to providing End
User with one copy of corrections or responding to End User's problem
reports according to Datalogic's standard assistance practices. Datalogic
does not warrant that the product will meet End User's requirements or
that use of the product will be uninterrupted or error free, or that Data­logic's remedial efforts will correct any nonconformance. This limited war­ranty does not cover any product that have been subjected to damage or
abuse, whether intentionally, accidentally, or by neglect, or to unauthorized
repair or unauthorized installation, and shall be void if End User modifies
the product, uses the product in any manner other than as established in
the Documentation, or if End User breaches any of the provisions of this
Agreement.

6.2 EXCEPT AS PROVIDED IN THIS AGREEMENT, THE DATALOGIC PRODUCT IS
PROVIDED "AS IS" AND DATALOGIC MAKES NO WARRANTIES OF ANY KIND,
EXPRESS OR IMPLIED, WRITTEN OR ORAL, WITH RESPECT TO THE PROD­UCT, AND SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MER­CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

iv Gryphon™ I GD44XX

7. Infringement.

7.1 Datalogic will defend End User against any claim in a lawsuit that the Data­logic Product furnished hereunder directly infringe a United States patent
or copyright of a third party and Datalogic will pay any damages finally
awarded against End User by a court of competent jurisdiction that are
attributable to such claim or will pay End User's part of any settlement that
is attributable to such claim, provided, that 1) End User notifies Datalogic
promptly in writing of the claim, 2) Datalogic controls the defense or settle­ment of the claim, and 3) End User cooperates fully with Datalogic in such
defense or settlement. All notices of a claim should be sent to Datalogic IP
Tech S.r.l., Legal & IP Department, Via San Vitalino 13, 40012 Calderara di
Reno (Bologna), Italy.

7.2 In the defense or settlement of any such claim, Datalogic may, at its option,

1) procure for End User the right to continue using the Datalogic Product, 2)
modify the Datalogic Product so that it becomes non-infringing, 3) replace
the Datalogic Product with an equivalent product not subject to such claim,
or 4) provide End User an opportunity to return the Datalogic Product and
receive a refund of the purchase price paid, less a reasonable allowance for
use.

7.3 Datalogic shall have no liability to End User for claims of infringement
based upon 1) the use of any Datalogic Product in combination with any
product which Datalogic has not either furnished or authorized for use with
such Datalogic Product 2) the use of any Datalogic Product designed, manu­factured, or modified to the specifications of End User, or 3) End User's
modification of the Datalogic Product without written authorization from
Datalogic.

7.4 THE FOREGOING STATES DATALOGIC' S COMPLETE AND ENTIRE OBLIGATION
CONCERNING CLAIMS OF PATENT, COPYRIGHT, OR OTHER INTELLECTUAL
PROPERTY INFRINGEMENT, CANCELS AND SUPERCEDES ANY PRIOR
AGREEMENTS, WHETHER ORAL OR WRITTEN, BETWEEN TH E PARTIES CON­CERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY
ANY PAST, CONTEMPORANEOUS, OR FUTURE AGREEMENTS OR DEALINGS
BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET
FORTH IN A FUTURE WRITING SIGNED BY BOTH PARTIES.

8. Limitation Of Liability.

EXCEPT AS PROVIDED IN SECTION 7, DATALOGIC SHALL NOT BE LIABLE FOR ANY
CLAIMS AGAINST END USER BY ANY OTHER PARTY. IN NO EVENT SHALL DATA­LOGIC'S LIABILITY FOR DAMAGES, IF ANY, WHETHER BASED UPON CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY, WARRANTY, OR
ANY OTHER BASIS, EXCEED THE PRICE OR FEE PAID BY END USER FOR THE DATA­LOGIC PRODUCT. UNDER NO CIRCUMSTANCES SHALL DATALOGIC BE LIABLE TO END
USER OR ANY THIRD PARTY FOR LOST PROFITS, LOST DATA, INTERRUPTION OF
BUSINESS OR SERVICE, OR FOR ANY OTHER SPECIAL, CONSEQUENTIAL, CONTIN­GENT, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, OR OTHER SIMILAR DAM­AGES, EVEN IF DATALOGIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.

9. Government Restricted Rights; International Use.

9.1 Use, duplication, or disclosure of the Software by the U.S. Government is
subject to the restrictions for computer software developed at private
expense as set forth in the U.S. Federal Acquisition Regulations at FAR

52.227-14(g), or 52.227-19 or in the Rights in Technical Data and Computer
Software clause at DFARS 252.227-7013(c)(1)(ii), whichever is applicable.

9.2 If End User is using the Datalogic Product outside of the United States, End
User must comply with the applicable local laws of the country in which the
Datalogic Product is used, with U.S. export control laws, and with the
English language version of this Agreement. The provisions of the "United
Nations Convention on International Sale of Goods" shall not apply to this
Agreement.

10. Termination.

10.1 Either party may terminate this Agreement or any license granted under
this Agreement at any time upon written notice if the other party breaches
any provision of this Agreement.

10.2 Upon termination of this Agreement, End User immediately shall cease
using any nonembedded software and shall return to Datalogic or destroy
all nonembedded software covered by this Agreement, and shall furnish
Datalogic with a certificate of compliance with this provision signed by an
officer or authorized representative of End User. For embedded software,
End User agrees to sign a waiver prepared by Datalogic concerning further
use of the embedded Software. End User's resumed or continued use of the
embedded Software after termination shall constitute End User's agree-

Quick Reference Guide v

ment to be bound by the terms and conditions of this Agreement for such
use.

11. General Provisions.

11.1 Entire Agreement; Amendment. This document contains the entire agree­ment between the parties relating to the licensing of the Software and
supersedes all prior or contemporaneous agreements, written or oral,
between the parties concerning the licensing of the Software. This Agree­ment may not be changed, amended, or modified except by written docu­ment signed by Datalogic.

11.2 Notice. All notices required or authorized under this Agreement shall be
given in writing, and shall be effective when received, with evidence of
receipt. Notices to Datalogic shall be sent to the attention of Datalogic IP
Tech S.r.l., Legal & IP Department, Via San Vitalino 13, 40012 Calderara di
Reno (Bologna), Italy or such other address as may be specified by Datalogic
in writing.

11.3 Waiver. A party's failure to enforce any of the terms and conditions of this
Agreement shall not prevent the party's later enforcement of such terms
and conditions.

11.4 Governing Law; Venue: Both parties agree to the application of the laws of
the country in which End User obtained the license to govern, interpret, and
enforce all of End User’s and Datalogic’s respective rights, duties, and obli­gations arising from, or relating in any manner to, the subject matter of this
Agreement, without regard to conflict of law principles. The United Nations
Convention on Contracts for the International Sale of Goods does not apply.

All rights, duties, and obligations are subject to the courts of the country in
which End User obtained the license. For licenses granted by Licensee who
operates in the countries specified below, the following terms applies.

For Americas.

This Agreement is governed by the laws of the State of Oregon. This Agree­ment and the rights of the parties hereunder shall be governed by and con­strued in accordance with the laws of the State of Oregon U.S.A, without
regard to the rules governing conflicts of law. The state or federal courts of
the State of Oregon located in either Multnomah or Lane counties shall
have exclusive jurisdiction over all matters regarding this Agreement,
except that Datalogic shall have the right, at its absolute discretion, to initi­ate proceedings in the courts of any other state, country, or territory in
which End User resides, or in which any of End User's assets are located. In
the event an action is brought to enforce the terms and conditions of this
Agreement, the prevailing party shall be entitled to reasonable attorneys’
fees, both at trial and on appeal.

For Europe, Middle East and Africa

This Agreement is governed by the laws of Italy. This Agreement and the
rights of the parties hereunder shall be governed by and construed in
accordance with the laws of Italy, without regard to the rules governing
conflicts of law. Italian Court of Bologna shall have exclusive jurisdiction
over all matters regarding this Agreement, except that Datalogic shall have
the right, at its absolute discretion, to initiate proceedings in the courts of
any other state, country, or territory in which End User resides, or in which
any of End User's assets are located. In the event an action is brought to
enforce the terms and conditions of this Agreement, the prevailing party
shall be entitled to reasonable attorneys’ fees, both at trial and on appeal.

For Asia- Pacific Countries

This Agreement is governed by the laws of the State of Hong Kong. This
Agreement and the rights of the parties hereunder shall be governed by
and construed in accordance with the laws of the State of Hong Kong with­out regard to the rules governing conflicts of law. The Court of Hong Kong
shall have exclusive jurisdiction over all matters regarding this Agreement,
except that Datalogic shall have the right, at its absolute discretion, to initi­ate proceedings in the courts of any other state, country, or territory in
which End User resides, or in which any of End User's assets are located. In
the event an action is brought to enforce the terms and conditions of this
Agreement, the prevailing party shall be entitled to reasonable attorneys’
fees, both at trial and on appeal

.

11.5 Attorneys' Fees. In the event an action is brought to enforce the terms and
conditions of this Agreement, the prevailing party shall be entitled to rea­sonable attorneys' fees, both at trial and on appeal.

- END -

vi Gryphon™ I GD44XX

Software Product Policy

Software Product Policy

Datalogic reserves the right to ship its products with the latest version
of software/firmware available. This provides our customers with the
very latest in Datalogic software technology.

The only exception to this policy is when the buyer has a signed contract
with Datalogic that clearly defines the terms and conditions for making
software/firmware changes in products shipped to the buyer.

To arrange for a Software Maintenance and Support Agreement please
contact your Datalogic sales person.

Quick Reference Guide vii

NOTES

Software Product Policy

viii Gryphon™ I GD44XX

Description

Gryphon™ I GD44XX

With rich feature sets and extensive model options, the
Gryphon

™

product series from Datalogic represents the
premium level of data collection equipment for general
purpose applications. The Gryphon I GD44XX reader has
enhanced optics with improved motion tolerance, allowing
codes placed on fast-moving objects to be easily and
quickly captured, creating the ideal reader for tasks
requiring high throughput like those found in retail and
light industrial environments.

To read a symbol or capture an image, simply aim
the reader and pull the trigger. The Gryphon™ I
GD44XX is a powerful omni-directional reader, so

the orientation of the symbol is not important.
Omni­Directional
Operating

Decoding

Imaging

Datalogic’s exclusive patented ‘Green Spot’ for

good-read feedback helps to improve productivity

in noisy environments or in situations where

silence is required. When using the product with

the cradle at a 45° position, the aiming pattern can

work as an aiming system to aid in positioning the

bar code for quick and intuitive reading.

Reliably decodes all standard 1D (linear) and 2D

bar codes, including GS1 DataBar™ linear codes,

Postal Codes (China Post), Stacked Codes (such as

GS1 DataBar Expanded Stacked, GS1 DataBar

Stacked, GS1 DataBar, Stacked Omnidirectional).

The data stream — acquired from decoding a sym-

bol — is rapidly sent to the host. The reader is

immediately available to read another symbol.

The Gryphon™ I GD44XX reader can also function

as a camera by capturing entire images or image

portions of labels, signatures, and other items. See

the Datalogic Aladdin configuration tool for infor-

mation and options for this feature.

Quick Reference Guide 1

Setting Up the Reader

U

S

B

Setting Up the Reader

Follow the steps below to connect and get your reader up
and communicating with its host.

1. Connect the Cable to the reader and the Host.

2. Configure the Interface (see page 4).

3. Configure the reader starting on page 17
(optional, depends on settings needed)

Connect/Disconnect Cable to Reader

Figure 1. Connecting to the Reader

Host Connection —

the host device as shown in Figure 2. The power can also
be supplied through an external power supply via the
Interface Cable supplied with a power jack.

The Gryphon reader plugs directly into

Figure 2. Connecting to the Host

2 PowerScan™ Retail PBT9500-RT

Using the Gryphon™ I GD44XX

Linear bar code

2D Matrix symbol

Using the Gryphon™ I GD44XX

The Gryphon™ I GD44XX reader normally functions by cap­turing and decoding codes. The reader is equipped with an
internal Motionix™ motion-sensing function which acti­vates the aiming system on device motion. The intelligent
aiming system indicates the field of view which should be
positioned over the bar code:

Aiming System

Relative Size and Location of Aiming System Pattern

A red beam illuminates the label. The field of view indi­cated by the aiming system will be smaller when the
reader is closer to the bar code and larger when it is far­ther from the code. Symbologies with smaller bars or ele­ments (mil size) should be read closer to the unit.
Symbologies with larger bars or elements (mil size) should
be read farther from the unit.

If the aiming system is centered and the entire bar code is
within the aiming field, you will get a good read. Success­ful reading is signaled by an audible tone plus a good-read
green spot LED indicator.

Reference the Gryphon I GD44XX Product Reference Guide
(PRG) for more information about this feature and other
programmable settings.

Quick Reference Guide 3

Selecting the Interface Type

Selecting the Interface Type

Upon completing the physical connection between the
reader and its host, proceed directly to Interface Selection
below for information and programming for the interface
type the reader is connected to (for example: RS-232, Key­board Wedge, USB, etc.) and scan the appropriate bar code
to select your system’s correct interface type.

Interface Selection

Each reader model will support one of the following sets
of host interfaces:

General Purpose Models —

board Wedge, Wand.

Retail Point of Sale Models —

IBM 46XX.
Information and programming options for each interface

type are provided in this section. For defaults and addi­tional information associated with each interface, proceed
to the corresponding chapter in the Gryphon™ 4400 PRG.

Configuring the Interface

Scan the appropriate programming bar code to select the
interface type for your system.

Unlike some other programming features and
options, interface selections require that you
scan only one programming bar code label. DO
NOT scan an ENTER/EXIT bar code prior to
scanning an interface selection bar code.

Some interfaces require the scanner to start in
the disabled state when powered up. If addi­tional scanner configuration is desired while
in this state, pull the trigger and hold for 5
seconds. The scanner will change to a state
that allows programming with bar codes.

RS-232, RS-232 OPOS, USB, Key-

RS-232, RS-232 OPOS, USB,

4 PowerScan™ Retail PBT9500-RT

RS-232

RS-232 standard interface

Select RS232-STD

RS-232 Wincor-Nixdorf

Select RS232-WN

RS-232 for use with OPOS/UPOS/JavaPOS

Select RS-232 OPOS

USB Com to simulate RS-232 standard interface

Select USB-COM-STD

Quick Reference Guide 5

a

Selecting the Interface Type

IBM

IBM-46xx Port 5B reader interface

Select IBM-P5B

IBM-46xx Port 9B reader interface

Select IBM-P9B

USB-OEM

USB-OEM

(can be used for OPOS/UPOS/JavaPOS)

Select USB-OEM

a. Download the correct USB Com driver from www.datalogic.com

6 PowerScan™ Retail PBT9500-RT

Selecting the Interface Type

Keyboard Interface

Use the programming bar codes to select options for
USB Keyboard and Wedge Interfaces.

KEYBOARD

AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95 w/

Standard Key Encoding

Select KBD-AT

Keyboard Wedge for IBM AT PS2 with standard key encoding

but without external keyboard

Select KBD-AT-NK

AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 & 95

w/Alternate Key

Select KBD-AT-ALT

Keyboard Wedge for IBM AT PS2 with alternate key encoding

but without external keyboard

Select KBD-AT-ALT-NK

Quick Reference Guide 7

Selecting the Interface Type

KEYBOARD (continued)

PC/XT w/Standard Key Encoding

Select KBD-XT

Keyboard Wedge for IBM Terminal 3153

Select KBD-IBM-3153

Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx

make only keyboard

Select KBD-IBM-M

Keyboard Wedge for IBM Terminals 31xx, 32xx, 34xx, 37xx

make break keyboard

Select KBD-IBM-MB

USB Keyboard with alternate key encoding

Select USB Alternate Keyboard

8 PowerScan™ Retail PBT9500-RT

KEYBOARD (continued)

USB Keyboard for Apple computers

Select USB-KBD-APPLE

Keyboard Wedge for DIGITAL Terminals

VT2xx, VT3xx, VT4xx

Select KBD-DIG-VT

USB Keyboard with standard key encoding

Select USB Keyboard

Selecting the Interface Type

WAND EMULATION

Wand Emulation

Select WAND

Scancode Tables

Reference the Gryphon™ 4400 PRG for information about
control character emulation for keyboard interfaces.

Country Mode

This feature specifies the country/language supported by
the keyboard. Only these interfaces support ALL Country
Modes:

Quick Reference Guide 9

Selecting the Interface Type

• USB Keyboard (without alternate key encoding)

• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 &
95 w/Std Key Encoding

• Keyboard Wedge for IBM AT PS2 with standard
key encoding but without external keyboard

• AT, PS/2 25-286, 30-286, 50, 50Z, 60, 70, 80, 90 &
95 without Alternate Key

• Keyboard Wedge for IBM AT PS2 without alter­nate key encoding but without external key­board

All other interfaces support ONLY the following Country
Modes: U.S., Belgium, Britain, France, Germany, Italy, Spain,
Sweden.

COUNTRY MODE

ENTER/EXIT PROGRAMMING MODE

Country Mode = U.S.

Country Mode = Belgium

Country Mode = Britain

10 PowerScan™ Retail PBT9500-RT

Selecting the Interface Type

$CKBCO13(CR)

COUNTRY MODE (continued)

Country Mode = Czech*

*Supports only the interfaces listed in the Country Mode feature
description

Country Mode = Denmark*

Country Mode = France

Country Mode = French Canadian*

Country Mode = Germany

Quick Reference Guide 11

Selecting the Interface Type

COUNTRY MODE (continued)

Country Mode = Hungary*

*Supports only the interfaces listed in the Country Mode feature
description

Country Mode = Japanese 106-key*

Country Mode = Lithuanian*

Country Mode = Norway*

Country Mode = Poland*

12 PowerScan™ Retail PBT9500-RT

Selecting the Interface Type

COUNTRY MODE (continued)

Country Mode = Portugal*

*Supports only the interfaces listed in the Country Mode feature
description

Country Mode = Romania*

Country Mode = Spain

Country Mode = Sweden

Country Mode = Slovakia*

Quick Reference Guide 13

Selecting the Interface Type

COUNTRY MODE (continued)

Country Mode = Switzerland*

*Supports only the interfaces listed in the Country Mode feature
description

14 PowerScan™ Retail PBT9500-RT

Selecting the Interface Type

Caps Lock State

This option specifies the format in which the reader sends
character data. This applies to keyboard wedge interfaces.
This does not apply when an alternate key encoding key­board is selected.

ENTER/EXIT PROGRAMMING MODE

Caps Lock State = Caps Lock OFF

Caps Lock State = Caps Lock ON

Caps Lock State = AUTO Caps Lock Enable

Quick Reference Guide 15

Selecting the Interface Type

Numlock

This option specifies the setting of the Numbers Lock
(Numlock) key while in keyboard wedge interface. This
only applies to alternate key encoding interfaces. It does
not apply to USB keyboard.

ENTER/EXIT PROGRAMMING MODE

Numlock = Numlock key unchanged

Numlock = Numlock key toggled

16 PowerScan™ Retail PBT9500-RT

Programming

Programming

The reader is factory-configured with a set of standard
default features. After scanning the interface bar code
from the Interfaces section, select other options and cus­tomize your reader through use of the programming bar
codes available in the Gryphon I GD44XX PRG. Check the
corresponding features section for your interface, and also
the Data Editing and Symbologies chapters of the PRG.

Using Programming Bar Codes

This manual contains bar codes which allow you to recon­figure your reader. Some programming bar code labels,
like the "Reset Default Settings" on page 18, require only
the scan of that single label to enact the change.

Other bar codes require the reader to be placed in Pro­gramming Mode prior to scanning them. Scan an ENTER/
EXIT bar code once to enter Programming Mode; scan the
desired parameter settings; scan the ENTER/EXIT bar
code again to accept your changes, which exits Program­ming Mode and returns the reader to normal operation.

Configure Other Settings

Additional programming bar codes are available in the
PRG to allow for customizing programming features. If
your installation requires different programming than the
standard factory default settings, refer to the PRG.

Resetting Product Defaults

If you aren’t sure what programming options are in your
reader, or you’ve changed some options and want your
custom factory settings restored, scan the bar code below
to reset the reader to its initial configuration. Reference
the PRG for other options, and a listing of standard factory
settings.

Factory defaults are based on the interface
type. Be sure your reader is configured for the
correct interface before scanning this label.
See "Selecting the Interface Type" on page 4
for more information.

Quick Reference Guide 17

Programming

Reset Default Settings

18 PowerScan™ Retail PBT9500-RT

Reading Parameters

Reading Parameters

Move the reader toward the target and center the aiming
pattern and illumination system to capture and decode
the image. See Using the Gryphon™ I GD44XX on page 3 for
more information.

The aiming system will briefly switch off after the acquisi­tion time, and if no code is decoded will switch on again
before the next acquisition. The illuminator will remain on
until the symbol is decoded.

As you read code symbols, adjust the distance at which
you are holding the reader.

Aiming System

A number of options for customizing control of the Aiming
System are available. See the Gryphon I GD44XX PRG for
more information and programming bar codes.

Good Read Green Spot Duration

Successful reading can be signaled by a good read green
spot. Use the bar codes that follow to specify the duration
of the good read pointer beam after a good read.

ENTER/EXIT PROGRAMMING MODE

Disabled

Medium (500 ms)

Quick Reference Guide 19



Short (300 ms)

Long (800 ms)

Operating Modes

Operating Modes

Scan Mode

The imager can be set to operate in one of several scan­ning modes. See the PRG for more information and set­tings for any of the options:

Trigger Single (Default) —

cal handheld reader operation. Motion Sense is active and
if the scanner detects motion the aiming pattern is turned
on. When the trigger is pulled, illumination is turned on
and the scanner attempts to read a label. Scanning is acti­vated until one of the following occurs:

• the programmable “maximum scan on time”
has elapsed

• a label has been read

•the trigger is released

Trigger Pulse Multiple —

is pulled and continues after the trigger is released, until
the trigger is pulled again or until the programmable
“maximum scan on time”
does not disable scanning. Double Read Timeout
vents undesired multiple reads while in this mode.

Trigger Hold Multiple —

ning starts and the product scans until the trigger is
released or “maximum scan on time”
ing a label does not disable scanning. Double Read Time-

1

out

prevents undesired multiple reads while in this

mode.

Always On —

The illuminator is always ON and the reader
is always ready for code reading. Double Read Timeout
prevents undesired multiple reads.

Flashing —

The reader illuminator flashes on and off
regardless of the trigger status. Code reading takes place
only during the Flash On
prevents undesired multiple reads.

This mode is associated with typi-

Scanning begins when the trigger

1

has elapsed. Reading a label

1

pre-

When the trigger is pulled, scan-

1

has elapsed. Read-

2

time. Double Read Timeout1

1

1

1. See the Product Reference Guide (PRG) for these and other pro-

grammable features

2. Controlled by Flash On Time and Flash Off Time. Use the PRG to

program these options.

20 PowerScan™ Retail PBT9500-RT

Operating Modes

Object Detection1 —

The scanner looks for changes within
its field-of-view. The Aiming Pattern is always on to show
the optimum reading area. If a predefined amount of
movement is detected, the red illumination switches on.
Scanning continues until a label is read or "maximum scan
on time" is reached.

Scan Mode (continued)

ENTER/EXIT PROGRAMMING MODE



Scan Mode = Trigger Single

Scan Mode = Trigger Pulse

Multiple

Scan Mode = Trigger Hold Mul-

1. This feature is available starting with firmware release

610001013.

Quick Reference Guide 21

tiple

Scan Mode = Always On

Scan Mode = Flashing

Scan Mode = Object Detection

1

Operating Modes

Stand Mode Operation

Stand Mode: —

for a configurable amount of time after a good read
occurs. The scanner exits stand mode when movement is
detected. If the trigger is activated from stand mode, the
scanner transitions into one of the triggered modes.

In Stand Mode, the illumination remains on

This feature is available starting with firm­ware release 610001013.

ENTER/EXIT PROGRAMMING MODE



Stand Mode = Disabled

Stand Mode = for All-in-one

and Base

22 PowerScan™ Retail PBT9500-RT

Stand Mode = Generic Stand

Stand Mode = Precise Stand

Operating Modes

Pick Mode

Specifies the ability of the reader to decode labels only
when they are close to the center of the aiming pattern.
Pick Mode is a Decoding and Transmission process where
bar codes that are not within the configurable distance
from the center of the aiming pattern are not acknowl­edged or transmitted to the host. It is active only while the
scanner is in Trigger Single mode. If the scanner switches
to a different Read Mode, Pick Mode is automatically dis­abled.

This feature is not compatible with Multiple
Labels Reading in a Volume. See the PRG for
more information.

ENTER/EXIT PROGRAMMING MODE



PIck Mode = Disable

Pick Mode = Enable

Multiple Label Reading

The reader offers a number of options for multiple label
reading. See the PRG or software configuration tool for
descriptions of these features and programming labels.

Quick Reference Guide 23

Technical Specifications

Technical Specifications

The following table contains Physical and Performance
Characteristics, User Environment and Regulatory infor­mation.

Item Description

Physical Characteristics

Color Black

Height 7.1”/181 mm

Dimensions

Weight (without cable) Approximately 6.9 ounces /195.6 g

Electrical Characteristics

Voltage & Current

Length 3.9”/100 mm
Width 2.8”/71 mm

Input Voltage
GD441X: 4.0 - 14.0VDC
GD443X: 4.2 - 5.25VDC
Operating (typical)
GD441X- 170ma
GD443X - 160ma
Operating (max)
GD441X- 385ma
GD443X - 350ma
Idle/standby (typical)
GD441X - 65ma
GD443X - 65ma

Performance Characteristics

Light Source LEDs

Roll (Tilt) Tolerance Up to ± 180°

Pitch Tolerance ± 40°

Skew (Yaw) Tolerance ± 40°

Print Contrast Minimum 25% minimum reflectance

24 PowerScan™ Retail PBT9500-RT

Technical Specifications

Depth of Field (Typical)

a

Symbology SR: HD:

Code 39

EAN

PDF-417

DataMatrix

QR Code

5mil: 1.6” -7.5” (4.0 ­19cm)
10mil: 0.4” - 11.8” (1.0

- 30cm)
20mil: up to 17.7” (up
to 45cm)

7.5mil: 0.5” - 10.6”
(2.0 - 27cm)
13mil: 0.6” - 15.7” (1.5

- 40cm)

6.6mil: 1.0” - 5.9” (2.5

- 15cm)
10mil: 0.2” - 8.6” (0.5 ­22cm)
15mil: 0.6” - 13.4” (1.5

- 34cm)

10mil: 0.8” to 6.3” (2.0

- 16cm)
15mil: 0” to 9.3” (0 -

23.6cm)

10mil: 1.2” to 4.9” (3.0

- 12.5cm)
15mil: 0.4” to 7.5” (1.0

- 19cm)

3mil: 0.9” - 3.6” (2.4 -

9.1cm)
5 mil: 0.3” - 4.5” (0.8 -

11.3cm)

7.5mil: 0” - 5” (0 -

12.7cm)
13mil: 43” - 6.8” (1.1-

17.2cm)

4mil: 0.7” - 2.7” (1.8 -

6.8cm)

6.6mil: 0.1” - 4.4” (0.1 -

11.2cm)
10mil: 0” - 5.6” (0 -

14.3cm)

5mil: 1.1” - 2.4” (2.8-

6.1cm)

6.7mil: 0.8” - 1.7” (2.1 -

4.2cm)

Standard Range:

1D Min Resolution = 4
Minimum
Element
Width

mil

PDF-417 Min Resolu-

tion = 5 mil

Datamatrix Min Reso-

lution = 7 mil

a. 13 mils DOF based on EAN. All other 1D codes are Code 39. All labels grade

A, typical environmental light, 20°C, label inclination 10°

Quick Reference Guide 25

High Density:

1D Min Resolution =

2.5 mil
PDF-417 Min Resolu­tion = 4 mil
Datamatrix Min Reso­lution = 5 mil

Technical Specifications

Decode Capability

1D Bar Codes
UPC/EAN/JAN (A, E, 13, 8); UPC/EAN/JAN (including P2 /P5);
UPC/EAN/JAN (including; ISBN / Bookland & ISSN); UPC/EAN
Coupons; Code 39 (including full ASCII); Code 39 Trioptic; Code39
CIP (French Pharmaceutical); LOGMARS (Code 39 w/ standard
check digit enabled); Danish PPT; Code 32 (Italian Pharmacode 39);
Code 128; Code 128 ISBT; Interleaved 2 of 5; Standard 2 of 5; Inter­leaved 2 of 5 CIP (HR); Industrial 2 of 5; Discrete 2 of 5; Datalogic 2
of 5 (China Post Code/Chinese 2 of 5); IATA 2of5 Air cargo code;
Code 11; Codabar; Codabar (NW7); ABC Codabar; EAN 128; Code 93
; MSI; PZN; Plessey; Anker Plessey; GS1 DataBar Omnidirectional;
GS1 DataBar Limited; GS1 DataBar Expanded; GS1 DataBar Trun­cated; DATABAR Expanded Coupon.

2D / Stacked Codes
The Gryphon I GD44XX scanner is capable of decoding the follow­ing sybmologies using multiple frames (i.e. Multi-Frame Decod­ing):

Datamatrix; Inverse Datamatrix; Datamatrix is configurable for
the following parameters:; Normal or Inverted; Square or Rectan­gular Style; Data length (1 - 3600 characters); Maxicode; QR Codes
(QR, Micro QR and Multiple QR Codes); Aztec; Postal Codes - (Aus­tralian Post; Japanese Post; KIX Post; Planet Code; Postnet; Royal
Mail Code (RM45CC); Intelligent Mail Barcode (IMB); Sweden Post;
Portugal Post); LaPoste A/R 39; 4-State Canada; PDF-417; Mac­roPDF; Micro PDF417; GS1 Composites (1 - 12); Codablock F;
French CIP13
directional; GS1 DataBar Expanded Stacked; GSI Databar Compos­ites; Chinese Sensible Code; Inverted 2D codes

a

It is acceptable to handle this with ULE

b

The SW can apply the Normal/Reverse Decoding Control to the
following symbologies: Datamatrix, QR, Micro QR, Aztec and Chi­nese Sensible Code.

a

; GS1 DataBar Stacked; GS1 DataBar Stacked Omni-

b

.

USB Com Std., USB Keyboard, USB

Interfaces Supported

See page 4 for a listing of available inter­face options.

User Environment

Operating Tempera­ture

26 PowerScan™ Retail PBT9500-RT

32° to 131° F (0° to 55° C)

Technical Specifications

Storage Temperature -4° to 158° F (-20° to 70° C)

Humidity

Drop Specifications

Ambient Light
Immunity

Operating: 5% to 90% relative humidity,
non-condensing

Scanner withstands 18 drops from 1.8
meters (6.0 feet) to concrete

Up to 100,000 Lux

Contaminants
Spray/rain Dust/

IEC 529-IP52

particulates

ESD Level 16 KV

Regulatory

Electrical Safety

UL 60950, CSA C22.2 No. 60950, IEC
60950

North America (FCC) : Part 15 Class B;
Canada ( IC) : ICES-003 Class B; Russia (

EMI/RFI

Gost); European Union EMC Directive;
VCCI-Japan; Korean KCC; Taiwan EMC
(BSMI);
Australia (ACMA)

IEC Class 2

Laser Class Safety

Radiation 1 mW Avg., Emitted wave­length 650 nm, 12ms pulse, Beam Diver­gence 8.4 deg x 8.1 deg (“plus” pattern)

Complies with FDA performance standards for laser products
except for deviations pursuant to Laser Notice No. 50, dated June
24, 2007.

Quick Reference Guide 27

LED and Beeper Indications

LED and Beeper Indications

The reader’s beeper sounds and its LED illuminates to
indicate various functions or errors on the reader. An
optional “Green Spot” also performs useful functions. The
following tables list these indications. One exception to
the behaviors listed in the tables is that the reader’s func­tions are programmable, and so may or may not be turned
on. For example, certain indications such as the power-up
beep can be disabled using programming bar code labels.

Indicator Description LED Beeper

Reader beeps

a

four times at
highest fre­quency and vol­ume upon
power-up.

The reader will
beep once at
current fre­quency, vol­ume, mono/bi­tonal setting
and duration
upon a suc­cessful label
scan.

Reader sounds
one error beep
at highest vol­ume.

Reader 'chirps'
six times at the
highest fre­quency and
current volume.

N/A

Power-up
Beep

Good Read
Beep

ROM Failure

Limited Scan­ning Label
Read

Reader Active
Mode

The reader is in
the process of
powering-up.

A label has been
successfully
scanned by the
reader.

There is an error
in the reader's
software/pro­gramming

Indicates that a
host connection
is not estab­lished.

The reader is
active and ready
to scan.

LED behavior
for this indica­tion is configu­rable via the
feature “Good
Read: When to
Indicate”
(see the PRG for
information.)

Flashes

N/A

The LED is lit
steadily

28 PowerScan™ Retail PBT9500-RT

LED and Beeper Indications

Indicator Description LED Beeper

Reader

Disabled

The reader has
been disabled by
the host.

The LED blinks
continuously

N/A

Upon success­ful read of a
label, the soft-

a

Green Spot

flashes

momentarily

ware shall turn
the green spot
on for the time

N/A N/A

specified by the
configured
value.

Image Cap-

ture

a

Except when in sleep mode or when a Good Read LED Duration

When ready to
capture image

Blue light
flashes 2 times
when updating

N/A

other than 00 is selected

Quick Reference Guide 29

LED and Beeper Indications

Programming Mode

when the reader is in Programming Mode

-

The following indications ONLY occur

.

INDICATION DESCRIPTION LED BEEPER

Label Pro­gramming
Mode Entry

Label Pro­gramming
Mode Rejec­tion of Label

Label Pro­gramming
Mode Accep­tance of Par­tial Label

Label Pro­gramming
Mode Accep­tance of Pro­gramming

Label Pro­gramming
Mode Cancel
Item Entry

A valid program­ming label has
been scanned.

A label has been
rejected.

In cases where
multiple labels
must be scanned
to program one
feature, this indica­tion acknowledges
each portion as it is
successfully
scanned.

Configuration
option(s) have been
successfully pro­grammed via labels
and the reader has
exited Program­ming Mode.

Cancel label has
been scanned.

LED blinks
continuously

N/A

N/A

N/A

N/A

Reader sounds
four low fre­quency beeps.

Reader sounds
three times at
lowest fre­quency and
current vol­ume.

Reader sounds
one short beep
at highest fre­quency and
current vol­ume.

Reader sounds
one high fre­quency beep
and 4 low fre­quency beeps
followed by
reset beeps.

Reader sounds
two times at
low frequency
and current
volume.

30 PowerScan™ Retail PBT9500-RT

Error Codes

Error Codes

Upon startup, if the reader sounds a long tone, this means
the reader has not passed its automatic Selftest and has
entered FRU (Field Replaceable Unit) isolation mode. If the
reader is reset, the sequence will be repeated. Press and
release the trigger to hear the FRU indication code.

The following table describes the LED flashes/beep codes
associated with an error found.

Number
of LED
Flashes/

Error

Beeps

1 Configuration

Corrective
Action

2 Interface PCB

6Digital PCB

11 Imager

Contact Helpdesk
for assistance

Quick Reference Guide 31

Cleaning Procedure

Cleaning Procedure

Exterior surfaces and scan windows exposed to spills,
smudges or debris accumulation require periodic cleaning
to ensure best performance during scanning operations.
Contacts on the scanner and base should also be cleaned
as needed to ensure a good connection.

Follow the procedures described in this instruction sheet
to keep your Gryphon device in good operating condition.

Be sure to turn off power and unplug the device
from electrical outlet before cleaning.

CAUTION

Common Cleaning Solutions

The cleaners and disinfectants listed below are recom­mended for use on Datalogic ADC’s Disinfectant-Ready
Enclosures:

Cleaners Disinfectants

Formula 409® Glass and sur­face cleaner

Isopropyl alcohol Clorox® bleach

Dish soap and water Hepacide Quat® II

Windex® Original (Blue) Sani-Cloth®

Disinfectants may be harsh on metal con­tacts. They are recommended for use only on
enclosures.

DO NOT spray or pour cleaner directly onto the
unit.

DO NOT use solutions in their concentrated

CAUTION

32 PowerScan™ Retail PBT9500-RT

form.
DO NOT use aerosols, solvents or abrasives.

CaviWipes™

Virex® II 256

Cleaning Procedure

Cleaning enclosure and window surfaces

1. Moisten a soft cloth with a recommended clean­ing solution. Be sure to apply the solution to
your cloth first. Wring excessive liquid from the
cloth.

2. Use the cloth to wipe down the surface of the
unit. Use cotton swabs, lightly moistened, to
reach in corners and crevices.

3. Minimize the amount of disinfectant applied to
the contacts.

4. Use another clean dry cloth to remove any resi­due of the cleaning agent and ensure the unit is
dry.

Cleaning electrical contact surfaces

1. Clean the enclosure and window first, as
described above.

2. Use a soft cloth moistened with any isopropyl
alcohol to clean the surface of the contact. Use
care not to leave any cloth residue.

3. If needed, use a nylon bristled brush to remove
stubborn contamination. Additionally, a clean
pencil eraser can be rubbed on the handheld
contacts.

Quick Reference Guide 33

Datalogic ADC Limited Factory Warranty

4. Finish by wiping with another clean dry cloth

to remove any remaining cleaning agent and
ensure the unit is dry.

Datalogic ADC Limited Factory
Warranty

Warranty Coverage

Datalogic warrants to Customer that Datalogic's products will be
free from defects in materials and workmanship for a period of
one year from product shipment. Datalogic ADC (“Datalogic”)
hardware products are warranted against defects in material and
workmanship under normal and proper use. The liability of Data­logic under this warranty is limited to furnishing the labor and
parts necessary to remedy any defect covered by this warranty
and restore the product to its normal operating condition. Repair
or replacement of product during the warranty does not extend
the original warranty term. Products are sold on the basis of
specifications applicable at the time of manufacture and Data­logic has no obligation to modify or update products once sold.

If Datalogic determines that a product has defects in material or
workmanship, Datalogic shall, at its sole option repair or replace
the product without additional charge for parts and labor, or cred­it or refund the defective products duly returned to Datalogic. To
perform repairs, Datalogic may use new or reconditioned parts,
components, subassemblies or products that have been tested
as meeting applicable specifications for equivalent new material
and products. Customer will allow Datalogic to scrap all parts re­moved from the repaired product. The warranty period shall ex­tend from the date of shipment from Datalogic for the duration
published by Datalogic for the product at the time of purchase
(Warranty period). Datalogic warrants repaired hardware devices
against defects in workmanship and materials on the repaired
assembly for a 90 day period starting from the date of shipment
of the repaired product from Datalogic or until the expiration of
the original warranty period, whichever is longer. Datalogic does

34 PowerScan™ Retail PBT9500-RT

Datalogic ADC Limited Factory Warranty

not guarantee, and it is not responsible for, the maintenance of,
damage to, or loss of configurations, data, and applications on the
repaired units and at its sole discretion can return the units in the
“factory default” configuration or with any software or firmware
update available at the time of the repair (other than the firm­ware or software installed during the manufacture of the prod­uct). Customer accepts responsibility to maintain a back up copy
of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer
must notify Datalogic of the claimed defect before the expiration
of the applicable Warranty period and obtain from Datalogic a re­turn authorization number (RMA) for return of the product to a
designated Datalogic service center. If Datalogic determines Cus­tomer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be
responsible for packaging and shipping the product to the desig­nated Datalogic service center, with shipping charges prepaid.
Datalogic shall pay for the return of the product to Customer if
the shipment is to a location within the country in which the Da­talogic service center is located. Customer shall be responsible
for paying all shipping charges, duties, taxes, and any other
charges for products returned to any other locations. Failure to
follow the applicable RMA policy, may result in a processing fee.
Customer shall be responsible for return shipment expenses for
products which Datalogic, at its sole discretion, determines are
not defective or eligible for warranty repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified, altered,

repaired or upgraded by other than Datalogic service per­sonnel or its authorized representatives;

(ii) any claimed defect, failure or damage which Datalogic

determines was caused by faulty operations, improper
use, abuse, misuse, wear and tear, negligence, improper
storage or use of parts or accessories not approved or
supplied by Datalogic;

(iii) any claimed defect or damage caused by the use of prod-

uct with any other instrument, equipment or apparatus;

(iv) any claimed defect or damage caused by the failure to

provide proper maintenance, including but not limited to
cleaning the upper window in accordance with product
manual;

(v) any defect or damage caused by natural or man-made

disaster such as but not limited to fire, water damage,
floods, other natural disasters, vandalism or abusive
events that would cause internal and external compo­nent damage or destruction of the whole unit, consum­able items;

(vi) any damage or malfunctioning caused by non-restoring

action as for example firmware or software upgrades,
software or hardware reconfigurations etc.;

Quick Reference Guide 35

Datalogic ADC Limited Factory Warranty

(vii) the replacement of upper window/cartridge due to

scratching, stains or other degradation and/or

(viii) any consumable or equivalent (e.g., cables, power supply,

batteries, keypads, touch screen, triggers etc.).

No Assignment

Customer may not assign or otherwise transfer its rights or obli­gations under this warranty except to a purchaser or transferee
of product. No attempted assignment or transfer in violation of
this provision shall be valid or binding upon Datalogic.

DATALOGIC'S LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, STATU­TORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OR NONINFRINGEMENT. DATALOGIC
SHALL NOT BE LIABLE FOR ANY DAMAGES SUSTAINED BY CUS­TOMER ARISING FROM DELAYS IN THE REPLACEMENT OR RE­PAIR OF PRODUCTS UNDER THE ABOVE. THE REMEDY SET
FORTH IN THIS WARRANTY STATEMENT IS THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDY FOR WARRANTY CLAIMS. UNDER
NO CIRCUMSTANCES WILL DATALOGIC BE LIABLE TO CUSTOMER
OR ANY THIRD PARTY FOR ANY LOST PROFITS, OR ANY INCIDEN­TAL, CONSEQUENTIAL IN-DIRECT, SPECIAL OR CONTINGENT
DAMAGES REGARDLESS OF WHETHER DATALOGIC HAD AD­VANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Risk of Loss

Customer shall bear risk of loss or damage for product in transit
to Datalogic. Datalogic shall assume risk of loss or damage for
product in Datalogic’s possession. In the absence of specific writ­ten instructions for the return of product to Customer, Datalogic
will select the carrier, but Datalogic shall not thereby assume any
liability in connection with the return shipment.

36 PowerScan™ Retail PBT9500-RT

Ergonomic Recommendations

Ergonomic Recommendations

In order to avoid or minimize the potential risk
of ergonomic injury follow the recommenda-

CAUTION

tions below. Consult with your local Health &
Safety Manager to ensure that you are adhering
to your company’s safety programs to prevent
employee injury.

• Reduce or eliminate repetitive motion

• Maintain a natural position

• Reduce or eliminate excessive force

• Keep objects that are used frequently within easy
reach

• Perform tasks at correct heights

• Reduce or eliminate vibration

• Reduce or eliminate direct pressure

• Provide adjustable workstations

• Provide adequate clearance

• Provide a suitable working environment

• Improve work procedures.

Quick Reference Guide 37

Services and Support

Services and Support

Datalogic provides several services as well as technical sup­port through its website. Log on to
click on the links indicated for further information.

Products

Search through the links to arrive at your product page where
you can download specific
including:

• Datalogic Aladdin™, a multi-platform utility program

that allows device configuration using a PC. It pro­vides RS-232 interface configuration as well as
configuration bar code printing.

Service & Support

• Technical Support - Product documentation and

programming guides and Technical Support
Department in the world

• Service Programs - Warranty Extensions and Main-

tenance Agreements

• Repair Services - Flat Rate Repairs and Return

Material Authorization (RMA) Repairs

• Downloads – Manuals & Documentation, Data

Sheets, Product Catalogs, etc.

www.datalogic.com and

Manuals and Software & Utilities,

Contact Us

• Information Request Form and Sales & Service
Network

38 PowerScan™ Retail PBT9500-RT

NOTES

Services and Support

Quick Reference Guide 39

Services and Support

NOTES

40 PowerScan™ Retail PBT9500-RT

NOTES

Services and Support

Quick Reference Guide 41

www.datalogic.com

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Telephone: [phone]

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