Datajack Overdrive Pro User Manual

1
Device Basics
Package Contents
Overdrive Pro Hotspot Device AC charger with USB port USB to Micro B Cable Rechargeable Battery Quick Start Guide
Windows® 8 Windows® 7 Windows® Vista Windows® XP Windows® 2000
Mac OS® X
Linux®
This device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. No wires, no cablesjust access to your data when you need it. The power of the internet is truly at your fingertips.
System Requirements
By using DataJack’s wireless internet service, you agree to comply with the Terms of Service. You are encouraged to review
these terms on our website at www.datajack.com/terms.
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Your Mobile Hotspot Device
Power Powers on and off the device.
LCD display Indicates power, battery and
connection status.
micro-USB port — Connects to the AC wall charger included with your device.
Mute switch Used to turn device sounds on or off.
microSD storage slot Add a microSD card (sold separately) for quick access to your files on the go.
Care and Maintenance
As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:
Protect the device from liquids, dust, and excessive heat. Do not handle or operate the device while driving or operating a vehicle. Doing so may distract you
from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.
Do not apply adhesive labels to the device. They may cause the device to overheat and may alter the
antenna’s performance.
Connectors and Buttons
3
Getting Started
To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required:
One or more computers that support Wi-Fi (802.11b/g/n) Web browser (required if you’ll be using the browser interface to view status and to configure settings).
The following browsers are supported:
Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0.172.28 or higher) Apple Safari (version 2.0 or higher) Opera (version 9.64 or higher)
If you’ll be connecting the device through USB:
Computer running Windows 8, Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher) USB 2.0 slot
Manage Your Account
Online: www.datajack.com
Make a payment, see your bills, enroll in online billing Check usage and account balance See or modify the details of your DataJack service plan Get detailed instructions and download content
From a Phone
DataJack Customer Service: Call 1-888-683-4522
4
Getting Connected
Installing the Battery
1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.
2. Insert the battery into the device, contacts end first. Make sure the battery contact points are aligned with
those inside the battery compartment.
3. Replace the battery compartment cover.
5
Power up the Device
If the device is not powered on, press and hold the Power button on top of the device for at least two seconds.
The device will automatically activate. You will see ―Connect your computer to WiFi network‖ on the display
screen when it’s finished.
Wirelessly Connect Your Computer
After it’s activated, your Overdrive Pro displays the device name and password. You will need this information to connect your Wi-Fi devices to the network.
1. From your computer, display the Wireless Network Connections window, and then click View Wireless
Networks.
2. Select the network name displayed on the device (for example, OverdrivePro123) and click Connect.
3. Enter your Wi-Fi password, which appeared on the device screen when the device powered on. (To display
the password again, press the Power button briefly two times.)
Connecting Through USB
Use the included micro-USB cable to connect the device to your computer when:
You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. Your computer does not have Wi-Fi. You want to block others from using the device.
To connect the device to your computer:
1. Insert the larger end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
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Charging the Device
You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger. Alternatively, you can connect the device to your computer, although this charges more slowly.
Using the AC Charger
1. Insert the larger end of the micro-USB cable into the AC
charger.
2. Insert the other end of the cable into the micro-USB port
on the side of your device.
3. Insert the AC charger into an electrical outlet.
When charging, the LCD shows and, if the device is off, displays a message ―Charging... xx% complete‖ (where ―xx‖ is a number value).
Charging Through Your Computer
1. Make sure your computer is turned on.
2. Insert the larger end of the micro-USB cable into your computer.
3. Insert the other end of the cable into the micro-USB port on the
side of your device.
Note: If you’ll be using USB for data transfer (and not just for charging
the device), you must install the device driver.
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver.
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Power Button
Turning Your Device On
1. Make sure that:
The device has a charged battery inserted.
- OR –
The device is connected to the AC charger or a computer (through the micro-USB cable), as explained
above.
2. If the LCD is blank, press and hold the power button for two seconds.
Turning Your Device Off
Press and hold the power button for 2 seconds.
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Using the Power Button to Determine the Device State
Power Button
Description
Your action
Not lit
The device is turned off.
To turn the device on, press and hold the power button for two seconds.
The device is turned on, but the LED is turned off.
Optionally, turn on the LED.
Lit, flashing
(approximately every 4 seconds)
The device is turned on, and the LED is turned on.
No action required.
Lit, flashing
(approximately every 8 seconds)
The device is in standby (low power) mode. The following are off: LCD, Wi-Fi radio, 3G/4G radios.
To exit standby mode: Connect the device to the AC charger or computer through the micro-USB cable. or Press the power button.
Type of press
Result
Quick press
Removes device from standby (low power) mode.
Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD
turns dark, after a configurable time of inactivity.)
Confirms or acknowledges a displayed message. Turns off display of the Wi-Fi network name and password.
Quick double-press
Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD
turns dark, after a configurable time of inactivity.)
Briefly displays the Wi-Fi network name and password. (See ―Wi-Fi Password
Reminder‖ on page 56.)
Displays the next LCD information screen, if available. (See ―LCD Information
Screens‖ on page 14.)
Controlling the Device Using the Power Button
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LCD
A
Signal strength
B
3G or 4G status
C
Roaming indicator
D
Alerts
E
GPS
F
Number of Wi-Fi users
G
Battery status
H
Device name. Message area.
I
Amount of data transferred; connection duration. Message area.
Interpreting the LCD
The LCD shows icons and text that reflect the status of the device and your connection.
Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window.
The LCD can also display various information screens and messages, as described in the next section and under ―Messages Displayed on the Device LCD‖.
10
LCD Information Screens
The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following:
Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder
feature is enabled])
Alerts Data usage (displayed on the ―Billing Info‖ LCD information screen) Network status Device information (for example, ESN or whether an update is available) (displayed on the ―About...‖
LCD information screen)
Software update status
When more than one information screen is available, the upper right corner of the LCD displays ―(x/y),‖ where x and y represent ―screen x out of y screens.‖ For example, (1/5) means that the first of five LCD information
screens is shown.
To view the first LCD information screen or to go to the next screen, press the power button on the device two times quickly (within a half-second interval).
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Mute Switch
The mute switch is used to turn device sounds on or off. The mute switch is located on the side of your device, to the right of the microSD slot, as shown in the following drawing.
Tip: You can also disable sounds through the home page.
microSD Card Slot
Your device supports a microSD™ card (not included) for file sharing and transfer or storage. The microSD slot
is located on the same side of the device as the micro-USB port. Your computer recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32 GB.
Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.
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Account Setup
Normally your device will be set up on your DataJack account at the time of purchase.
To verify that your device is set up on your DataJack account:
1. Log in to your account at www.datajack.com by entering your username and password.
2. Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile Broadband
connection plan.
If you don’t see your device listed, you will need to contact DataJack Customer Service to complete setting up the device on your account. Have the following available before calling:
Your DataJack account information. The ESN number of your device (displayed on the packaging and inside the battery compartment).
Device Setup
1. Install the battery, as described in ―Installing the Battery‖ on page 7.
2. Connect the device to the AC charger, as described in ―Using the AC Charger with Your Device’s micro-USB
Port‖ on page 9.
3. Plug the AC charger into an electrical outlet.
Important: Charge the device until the battery icon is full.
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Connecting to the Network
1. Make sure you are in a DataJack 3G or 4G coverage area (not roaming).
2. If you have a LAN connection, please disconnect it.
3. Make sure your computer’s Wi-Fi is turned on or enabled.
4. If the device LCD displays ―Charging,‖ ―Charged,‖ or ―Powered off,‖ press and hold the power button for
two seconds.
5. Wait until the device LCD displays ―Connect your computer to Wi-Fi network,‖ followed by the network
name (SSID) and password. This may take several seconds.
6. On your computer, connect to the Wi-Fi network listed on the device LCD. After you’ve connected to the
Wi-Fi network, the device LCD displays ―Open any web page to continue setup.‖
7. Open your Web browser.
Note: This window displays the administrator password and the address of the device home page. Please
remember this information or write it down in a safe place.
Changing the Password and Settings
During the device setup, you can select Set up my Overdrive Pro to change the following settings:
Administrator password This password is used to log in to the home page, where you can view and
customize your device settings. The default password is ―password.‖ Choose something easy-to-
remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup.
Your administrator password must be 1–20 characters long.
Wi-Fi network name (SSID) This name is visible to other Wi-Fi-enabled devices, and is used to
identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.)
Wi-Fi security The default setting is WEP 64 Bit Open. To select another option, click More options.
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Wi-Fi password The maximum length of this field is determined by the Wi-Fi security option (the
previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi password
field.)
If you’ll be sharing your Internet connection, you’ll have to give the Wi-Fi password to other users; don’t use your banking or other important passwords. Also, don’t use a password that’s easily guessed by others.
From this window you can also enable the Password Reminder feature, which is useful if you forget the Wi-Fi password (Show Wi-Fi password on your device).
Tip: Help information on each field appears (in a bubble) when you move the cursor into the field. You can
display this window any time by clicking Admin Setup in the home page.
After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD to complete.
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Wi-Fi Security Options
If you click More options (after having clicked Set up my Overdrive Pro, during the device setup), a window with several Wi-Fi security options opens.
Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type.
The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security.
If Basic Rate is ―802.11b/g compatibility‖ or ―802.11g only,‖ these options are shown:
WPA-Personal This is a strong security standard, supported by most Wi-Fi devices. WPA2 Personal AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WEP-64 Bit This option provides security, but it’s relatively weak. This option works with older and
newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
If Basic Rate is ―802.11b/g/n compatibility,‖ these options are shown:
WPA2 Personal AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA/WPA2 Personal (recommended setting) Wi-Fi devices that use either WPA or WPA2 can
connect to the Overdrive Pro 3G/4G Mobile Hotspot. Most Wi-Fi devices support this type of security.
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
If the above options don’t meet your requirements, click I don’t see what I want.... (This link might not be
displayed, depending on the Basic Rate setting.)
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Expanded Wi-Fi Security Options
If you click I don’t see what I want… (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens.
Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type.
Note: You can also view the expanded list of of Wi-Fi security options in the Security panel of the Wi-Fi tab of
the Advanced Settings window.
Some of the following options may be displayed, depending on the Basic Rate setting (see ―Security Panel‖ on
page 50):
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment of data usage fees.)
WEP 64 Bit - Shared This option provides security, but it’s relatively weak. This option works with
older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.
WEP 128 Bit - Shared This option provides security, but it’s relatively weak (but stronger than WEP
64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if
any of your devices don’t support WPA or WPA2.
WEP 64 Bit - Open This option provides security, but it’s relatively weak. This option works with
older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
Open WEP uses the key for encryption, but not for authentication.
WEP 128 Bit - Open This option provides security, but it’s relatively weak (but stronger than WEP 64
Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of
your devices don’t support WPA or WPA2.
Open WEP uses the key for encryption, but not for authentication.
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WPA Personal - TKIP This is a strong security standard that is supported by most Wi-Fi devices. WPA Personal - TKIP/AES This is a strong security standard that is supported by most Wi-Fi
devices.
WPA2 Personal - AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA2 Personal - TKIP/AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA/WPA2 Personal (recommended setting) Wi-Fi devices that use either WPA or WPA2 can
connect to the Overdrive Pro 3G/4G Mobile Hotspot. This setting is supported by most Wi-Fi devices.
Your Device is Now Restarting
The ―Your device is now restarting‖ window opens if you’ve clicked Set up my Overdrive Pro and then clicked Submit.
The changes take effect automatically after the device restarts.
You should write down the following information that’s displayed in the window:
Wi-Fi network name Wi-Fi password
To complete the process:
1. Wait until the device LCD displays ―Connect your computer to Wi-Fi Network.‖
2. Connect your computer to the Wi-Fi network, using the information you’ve written down.
3. After the Wi-Fi connection was successfully established, click the Click here text in the window.
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Activating and Using Your Network Service
Note: If you’re able to connect to 3G, you are already set up to use DataJack service on the 3G network; no further action is needed.
Before using your device, you must have a DataJack wireless network account set up. The process of setting up an account is called activation. When the device starts up, it will detect whether the device has been configured with an account (―preactivated‖). If it has not, the activation process starts automatically.
In most cases, the activation process will be seamless, not requiring any action from your part; in some cases, you won’t even see any activation-related messages displayed on the device LCD.
Initiating Activation of Your Device for 3G
In rare cases, the device LCD and the home page may indicate that activation is required:
The LCD displays ―3G Activation failed.‖ The home page displays the alert ―3G Activation Required.‖
Note: You will still be able to connect to the Internet when you have 4G coverage.
To activate your device for 3G:
1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page.
2. In the Admin Login section (in the upper left area of the home page), enter the administrator password
(1–20 characters/numbers). (The default password is ―password‖.)
3. Click OK.
4. Click the alerts icon to display the alert window.
5. If more than one alert is available, use the < and > buttons (at the top of the alert window) to browse to
the ―3G Activation Required‖ alert.
6. In the alert, click Activate now.
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Connecting Through USB
TRU-Install
TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see ―Making a Tethered Connection‖
below.) An installation CD is not required.
Making a Tethered Connection
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required the device supports the TRU-Install feature.
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver.
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Windows
To install the device driver on Windows:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. If the TRU-Install window is not displayed, in Windows Explorer browse to the TRU-Install entry (under
My Computer), then browse to the Win folder and run Setup.exe.
- or –
If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe.
4. In the TRU-Install window, click OK.
5. Install the Sierra Wireless USB driver. Follow the onscreen instructions.
Mac
To install the device driver on Mac:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. In the window that appears, double-click the .pkg file.
4. Install the Sierra Wireless USB driver. Follow the onscreen instructions.
5. When prompted for your password, enter your Mac password.
Connecting the Device to Your Computer
1. Insert the larger end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
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Browser Interface Home Page
The home page is the entry page of the browser interface that lets you:
Display status information for your device and your data connection. Launch and end a network connection. Change the settings for your device and your data connections (if you’re logged in). Access additional resources (the user guide and the Important Information document).
Displaying the Home Page of Your Device
Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable).
To display the home page, type one of the following in the address bar of your Web browser:
http://OverdrivePro http://192.168.0.1
Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.)
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Logging On as an Administrator
To log in:
1. Make sure that nobody else is already logged in other people can use the home page at the same
time, but only one user can be logged in.
2. In the Admin Login section (in the upper left area of the home page), enter the administrator password
(1–20 characters or numbers). (The default password is ―password.‖ It’s recommended you change the password, if you haven’t already.)
3. Click OK.
After a period of inactivity, you will be automatically logged off (timeout security feature), unless you select Remember me (below the password field).
Turning Your Device Off
From the home page:
1. Make sure you’re logged in to the home page.
2. Click Power Off (below the Virtual Device).
Note: You can also turn the device off by pressing and holding the power button for 2 seconds
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Alerts
The alerts icon (!) indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page.
Click the icon to display the Alert window. If more than one alert is available:
The higher priority alert opens. When you close an alert, the next alert opens.
You can use the < and > buttons (at the top of the alert window) to view other alerts.
The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed.
SD Card Error
If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays ―SD Card error,‖ try the following:
1. Remove and reinsert the microSD card.
2. If the card is still not working, try it in the microSD slot of another computer. If it works in the other
device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try using a different microSD card or reformatting your card.
Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.
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Launching Your Network Connection
After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled Connect Automatically.
You will need to manually launch a connection if:
The connection was unsuccessful. You’ve disabled auto-connect. You’ve manually ended a connection (by clicking Disconnect).
To launch a connection:
Click Connect on the Virtual Device on the home page. (You must be logged in.)
or
Click Connect in the Mini Window. (You must be logged in.)
or
If the device LCD displays ―Disconnected from 3G/4G network. Connect now?‖, press the power button
on the device.
Sharing Your Network Connection
For other users to share your network connection:
1. Provide the Wi-Fi network name and password to them.
2. On their computer, users must connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile
Hotspot.
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Using a microSD Card
Before Using the microSD Card Slot
1. Enable the slot.
2. Set up access to the slot.
3. Optionally, rename the microSD Shared Folder Name.
4. Let other users know how they can access the card.
Enabling the microSD Card Slot
Before computers can recognize the microSD card, you must enable the microSD slot on the device.
1. Make sure you’re logged in to the home page.
2. In the SD Card Information and Settings window, select Enable SD Card.
or
3. Click Advanced settings > Device > microSD Card and set the SD-Card Slot field to Enable.
Setting Up Access to the microSD Card
If you’ve enabled access to the microSD card, you must also specify whether a username and password are
required to access the card.
1. Make sure you’re logged in to the home page.
2. In the SD Card Information and Settings window or from Advanced settings > Device > microSD
Card, under Username and Password Security, select one of the values:
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To have no security, select None.
Anyone can use the card; no username or password is required.
To allow only the administrator to use the card, select Administrator Only.
When prompted for the username (when you try to use the card), enter ―admin‖. For the password, enter the home page login password.
To allow non-administrators to use the card, select Administrator + Guest.
3. If you’ve selected Administrator + Guest:
Optionally, change the Set Guest Username and Set Guest Password fields (up to 20
characters each with spaces allowed).
Give the guest username and password to people whom you want to allow access to the card.
microSD Shared Folder Name
You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is ―shared.‖
1. Make sure you’re logged in to the home page.
2. Click Advanced settings > Device > MicroSD Card.
3. In the microSD Shared Folder Name field, type the new name. (You can use up to 32 letters, numbers,
and spaces in any combination.)
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Inserting a microSD Card
1. Gently open the tab labeled ―microSD‖ on the side of your device.
2. Carefully insert the microSD card (label facing up) into the slot on the side of your device, until the
microSD card clicks into place.
Note: If your microSD card has not been formatted, or is in a format that your computer does not recognize, you may be prompted to format the microSD card. The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.
3. Check the status of the microSD card.
Removing a microSD Card
1. Make sure you and other users have completed any file transfers.
2. In the microSD Card Information and Settings window, click Safe-Eject SD Card and wait until a
message is displayed, stating it is safe to remove the card.
3. Gently open the tab labeled ―microSD‖ on the side of your device.
4. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should
partially pop out of its slot, as shown in the drawing above.
5. Remove the microSD card and store it in a safe place.
6. Close the tab over the microSD slot of the device.
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Accessing the microSD Card
If the microSD slot is enabled, an inserted card appears in your file browser as a shared network drive. The way to access the card varies, depending on your operating system.
Note: In the information that follows, <Hostname> is the value of the Hostname field (in Advanced settings > Wi-Fi > Network and also in Advanced settings > Router > LAN).
Windows
1. In Windows Explorer or Internet Explorer, type one of the following:
\\OverdrivePro\ \\<Router IP Address>\ (field in Advanced settings > Router > LAN)
For example, \\192.168.0.1\
\\<Hostname>\ (For example, \\MyDeviceName\)
or
From the Windows Start menu, click Run, and then type one of the following:
\\OverdrivePro\ \\<Hostname>\
2. Double-click the shared folder.
Mac
1. In Finder, select Go > Connect to Server.
2. Type one of the following:
smb://OverdrivePro/ smb://<Router IP Address>/ (For example, smb://192.168.0.1/) smb://<Hostname> (For example, smb://MyDeviceName)
3. When prompted, select the shared drive as the folder to mount.
29
Linux
1. Open the run menu (Alt+F2) or a file browser, and type one of the following:
smb://OverdrivePro/ smb://<Router IP Address>/ (For example, smb://192.168.0.1/) smb://<Hostname> (For example, smb://MyDeviceName)
2. Double-click the shared folder.
If security has been enabled for the microSD card, you will be prompted to enter the username and password for the microSD card.
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Viewing Device Information
To view information about your device:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > About.
Note: 4G information is not available if WAN mode is ―3G only.‖ (WAN mode is in Advanced settings > WAN
> Setup.)
The following information is displayed:
Model Number This is the manufacturer’s model of your device. Activation Status This field reflects whether 3G is activated. Manufacturer This is the company that made your device. Activation Date This is the date that the 3G modem was first activated. Software Version This is the firmware version for the routing hardware of the device. Network Operator This field shows the carrier that your device was activated with. Reconditioned Status This field indicates whether your device has been returned for service or
repair and reconditioned (if applicable).
Wi-Fi Firmware Version This is the firmware version for the Wi-Fi access point of the device. Reconditioned Date This field indicates the date that your device has been reconditioned (if
applicable).
Router PRI Version This is the PRI version for the routing hardware of the device. The PRI (Product
Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.
Total Bytes (3G) This is the amount of data transferred over the 3G network during the lifetime of
the device.
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MDN (Mobile Directory Number) This is a 10-digit phone number. ESN or MEID (3G).
The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device.
The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.
PRL Version The PRL (Preferred Roaming List) is an account configuration item set by your service
provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.
PRI Version This is the PRI version of the 3G component of the device. Firmware Version This is the firmware version of the 3G component of the device. Total Bytes (4G) This is the amount of data transferred over the 4G network during the lifetime of
the device.
Firmware Version This is the firmware version of the 4G component of the device. MAC Address This is the MAC address of the 4G module. Each wireless device has a unique MAC
address (assigned by its manufacturer).
Plan Version This is the version information of your 4G channel plan, which determines the
frequencies to scan and 4G networks to detect.
The window also has buttons to:
Save the information to a text file. Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults).
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Reset Button
Restarting the Device
If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device:
1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.
2. Locate the small hole near the battery compartment. The reset button is inside this hole.
3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for about a
second.
4. Replace the battery compartment cover.
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Power Settings
Battery and USB Power Settings
You can specify the settings for battery power and USB power:
Short Range This setting improves battery life, at the cost of a shorter Wi-Fi range. Long Range This setting allows you to use your wireless devices farther from your Overdrive Pro at
the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.
To choose an option from the Overdrive Pro home page:
1. Click the battery icon. The Battery Information and Settings window opens.
or
Click Advanced settings > Wi-Fi > Network.
2. Select an option in the Battery or USB Powered section.
AC Power Settings
You can specify the settings for AC power:
Short Range Choose this setting if you have a designated wireless area and you need to minimize
the effect of your network on other networks in the vicinity.
Long Range This setting allows you to use your wireless devices farther from your Overdrive Pro but
increases the possibility of interference with/from nearby wireless networks.
To choose an option from the Overdrive Pro home page:
1. Click the battery icon. The Battery Information and Settings window opens.
or
Click Advanced settings > Wi-Fi > Network.
2. Select an option in the AC Powered section.
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Configuring the LCD Screen
Turning the LCD On or Off
1. Log in to the home page.
2. Click Advanced settings > Device > Display.
3. Set the LCD Backlight field to On or Off. (―Off‖ helps prolong the battery life, but you can’t check the
LCD for status icons and messages.)
Setting the LCD Timeout
To set the amount of time, after which the LCD of the device temporarily turns off:
1. Log in to the home page.
2. Click Advanced settings > Device > Display.
3. Make sure the LCD Backlight field is set to On.
4. In the Turn Off Backlist list, click a value. (A smaller value helps prolong the battery life)
Note: The LCD turns on if an important system event occurs.
Setting the LCD Brightness
1. Log in to the home page.
2. Click Advanced settings > Device > Display.
3. Make sure the LCD Backlight field is set to On.
4. Select a value for On Battery/USB Power. (A lower brightness prolongs the battery life.)
5. Select a value for On AC Power.
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Configuring Sounds & Alerts
Enabling and Disabling Sounds for Specific Events
1. Log in to the home page.
2. Click Advanced settings > Device > Sounds.
3. Next to each of the event types, select Enable or Disable.
Sounds for the following events can be individually enabled or disabled:
Low Battery A sound is played when the battery is low. This is useful as a reminder to charge the
device. In the Alert When list, you can select a battery level to trigger the alert.
System Alerts A sound is played when a system alert occurs. When you hear the device beep, use
the device LCD or the Alerts window to get information about the alert.
Internet Connected A sound is played when you connect to the Internet. Internet Disconnected A sound is played when you lose the connection to the Internet. Wi-Fi User Has Joined A sound is played when a Wi-Fi user connects to your network. This is useful,
for example, to detect an unwelcome Wi-Fi user if you’re the only one using the device.
Wi-Fi User Has Left A sound is played when a Wi-Fi user disconnects from your network. Last User Has Left A sound is played when the last Wi-Fi user disconnects from your network. You
can turn the device off if nobody will be using it for awhile.
Enter Standby Mode A sound is played when the device enters standby mode.
System alerts include several types of events, for example:
Critical battery, critical temperature, software update available, network update available, routing
hardware settings reset and device startup failure.
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Login Settings
Changing the Administrator Password
1. Log in to the home page.
2. Click Advanced settings > Device > Basic.
3. In the Admin Password field, type the new password (1–20 letters, numbers, or symbols).
Viewing Computers that are set to Automatically Login as Administrator
1. Log in to the home page.
2. Click Advanced settings > Device > Basic.
3. Next to Remember Me Client List, click show list.
Disabling Automatic Login for a Specific Computer
1. Log in to the home page.
2. Click Advanced settings > Device > Basic.
3. Next to Remember Me Client List, click show list.
4. In the row for the computer that wish to disable automatic login, click Remove.
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Advanced Settings
From the Advanced Settings window you can configure all the settings of the device and the browser interface.
The Advanced Settings window has the following tabs, each with several panels:
Device tab WAN tab Wi-Fi tab Router tab
For most fields and buttons, contextual help, if enabled, appears to the right of the window when you move the cursor over an item.
Accessing the Advanced Settings
1. Log in to the home page.
2. Click Advanced settings.
Device Tab
Basic Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > Basic.
From this window, you can view or adjust these settings, or perform the following actions:
Admin Password This is the password used to login as administrator. Remember Me Client List You can view and specify computers that are set to automatically log in. Help for Advanced Settings You can enable or disable contextual help for the Advanced Settings
window.
Import Router Settings You can import configuration settings. Export Router Settings You can export configuration settings.
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Update Firmware from File You can upgrade the device firmware from a file. Standby Timer on Battery and On AC Power You can enable standby (low power) mode. TRU-Install This feature installs the necessary drivers the first time you connect your device to your
Windows or Mac computer through the micro-USB cable.
Check for Updates and Check for updates now You can check for updates to your device.
Display Panel
From the Display panel of the Device tab, you can configure settings for the device LCD. To access this panel:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > Display.
From this window, you can view or adjust these settings:
Power Button LED You can enable the power button light on the device. LCD Backlight You can turn the LCD on or off. Turn Off Backlight This setting specifies how soon the LCD goes dormant. Backlight Settings You can adjust the brightness of the LCD.
microSD Card Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > microSD Card.
From this window, you can view or adjust these settings, or perform the following actions:
Status This field reflects the status of the microSD card slot (for example, the slot is disabled, or a
card is detected).
SD-Card Slot Before you can use the microSD Card Slot, you must enable it. microSD Shared Folder Name This is the name of the folder that the microSD card shows up as (in
the file browser program).
Username and Password Security You can specify whether a username and password are required
to access the microSD Card.
Guest Username This is the username that non-administrators must enter before using the card. Guest Password This is the password that non-administrators must enter before using the card.
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Sounds Panel
From the Sounds panel of the Device tab, you can enable or disable sounds for specific types of events. To enable or disable sounds:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > Sounds.
4. Next to each of the event types, select Enable or Disable.
Sounds for the following events can be individually enabled or disabled:
Low Battery A sound is played when the battery is low. This is useful as a reminder to charge the
device. In the Alert When list, you can select a battery level to trigger the alert.
System Alerts A sound is played when a system alert occurs. You can then use the device LCD or the
Alerts window to get information about the alert.
Internet Connected A sound is played when you connect to the Internet. Internet Disconnected A sound is played when you lose the connection to the Internet. Wi-Fi User Has Joined Useful, for example, if you’re the only one using the device, to detect an
intruder.
Wi-Fi User Has Left A sound is played when a Wi-Fi user disconnects from your network. Last User Has Left A sound is played when the last Wi-Fi user disconnects from your network. You
can turn the device off if nobody will be using it for awhile.
Enter Standby Mode A sound is played when the device enters standby mode.
About Panel
To view information about your device:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > About.
The following information is displayed:
Model Number This is the manufacturer’s model of your device.
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Activation Status This field reflects whether 3G is activated. Manufacturer This is the company that made your device. Activation Date This is the date that the 3G modem was first activated. Software Version This is the firmware version for the routing hardware of the device. Network Operator This field shows the carrier that your device was activated with. Reconditioned Status This field indicates whether your device has been returned for service or
repair and reconditioned (if applicable).
Wi-Fi Firmware Version This is the firmware version for the Wi-Fi access point of the device. Reconditioned Date This field indicates the date that your device has been reconditioned (if
applicable).
Router PRI Version This is the PRI version for the routing hardware of the device. The PRI (Product
Release Instructions) is a file that contains the settings used to configure wireless products for a particular service provider, customer, or purpose.
Total Bytes (3G) This is the amount of data transferred over the 3G network during the lifetime of
the device.
MDN (Mobile Directory Number) This is a 10-digit phone number. ESN or MEID.
The ESN (Electronic Serial Number) is the unique first-generation serial number assigned to the 3G component of the device. The MEID (Mobile Equipment Identifier) is the unique second-generation serial number assigned to the 3G component of the device.
PRL Version The PRL (Preferred Roaming List) is an account configuration item set by your service
provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.
PRI Version This is the PRI version of the 3G component of the device. Firmware Version This is the firmware version of the 3G component of the device. Total Bytes (4G) This is the amount of data transferred over the 4G network during the lifetime of
the device.
Firmware Version This is the firmware version of the 4G component of the device. MAC Address This is the MAC address of the 4G module. Each wireless device has a unique MAC
address (assigned by its manufacturer).
Plan Version This is the version information of your 4G channel plan, which determines the
frequencies to scan and 4G networks to detect.
The window also has buttons to:
Save the information to a text file. Reset the 3G and 4G configuration of the device to default settings (Reset Device to Factory Defaults).
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Log Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > Log.
From this window, you can:
Enable logging of system events. Export logs. Clear logs. Enable logging of connects and disconnects. Set the method used for time acquisition.
WAN Tab
Setup Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click WAN > Setup.
From this window, you can view or adjust these settings, or perform the following actions:
Active Network This is the network that is currently being used for your data connection: 3G, 4G, or
none.
Network Operator This field shows the carrier that your device was activated with. Session Duration — The session duration indicates how long you’ve been connected to the network. Session Total Data This indicates the amount of data transferred over the lifetime of the device (by
network type) and in the current session.
Work Mode This indicates the 3G and 4G activation/provisioning status of your device and account.
Technical support staff may request this value from you.
WAN Mode — This setting specifies the network(s) to connect to, and in what order.
o 3G preferred The connection can be established to either 3G or 4G; if both are available, 3G
is used.
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o 4G preferred The connection can be established to either 3G or 4G; if both are available, 4G
is used. This setting is recommended if your service provider has no data limit for 4G, but does for 3G, or you want to take advantage of the faster data transfer speeds of 4G.
o 3G only The connection can be established only to 3G. (If you don’t have 4G coverage, you
can save power by selecting 3G Only.)
o 4G only The connection can be established only to 4G.
Connect Automatically You can set your device to connect to the network when the device powers
on. To prevent this from happening when you’re roaming on 3G, also select Disable when roaming.
Failover Wait-time This setting specifies how long the device should wait, after it loses the
connection with the preferred network, before it attempts to connect to the other network (not available if WAN mode is ―3G only‖ or ―4G only‖).
Switchback Wait-time This setting specifies how long the device should wait, when the less-
preferred network is connected and the preferred network becomes available, before switching to the preferred network (not available if WAN mode is ―3G only‖ or ―4G only‖).
Update 3G PRL You can check whether an updated PRL is available.
The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.
Note: A 3G connection to the Internet won’t be available until the update is complete. (The 4G connection won’t be affected.)
Update 3G Profile You can check whether an updated profile for your 3G connection is available. An
updated profile may improve your 3G network service.
Manual Activation Click this link if you need to configure Data Link and the Mobile IP settings.
3G Panel
See ―3G Panel‖ on page 60.
4G Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click WAN > 4G.
Note: 4G information is not available if WAN mode is ―3G only.‖ (WAN mode is in Advanced settings > WAN > Setup.)
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From this window, you can view this 4G information:
Connection Status This field reflects whether you are connected to 4G. Service Type This field reflects the 4G service type: 4G, 4G Off, or no service. Coverage Type This is a list of the types of 4G networks that are available. The RSSI and CINR for
each type are shown.
RSSI and CINR.
RSSI reflects the signal strength of the network. CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. For the receiver to decode the carrier signal, the latter must be in an acceptable CINR range.
TX Power This number indicates the transmitter power. A higher number is better. Center Frequency This number indicates the frequency of the 4G channel used for the data
connection.
NSP-ID This number is the ID of the 4G Network Service Provider. NAP-ID This number is the ID of the 4G Network Access Provider. BSID This number is the ID of the Base Station. Preamble This number is the preamble ID of the current base station that the modem is listening to. Realm This login address is used for 4G service (user@realm). Certificate Information Click the link to display information in a popup window. You will be
prompted to enter the Service Programming Code (SPC).
Wi-Fi Tab
Network Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > Network.
From this window, you can view or adjust these settings, or perform the following actions:
Disable Wi-Fi This setting specifies when to turn off the Wi-Fi of the device.
o Always Select this value if you always want to use the device in tethered mode and you want
to make sure the device is never broadcasting any Wi-Fi signals.
o When connected to USB Only a computer connected through the micro-USB cable to the
device will be able to use it.
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SSID This is the Wi-Fi network name; it identifies your Wi-Fi network and is visible to other Wi-Fi-
enabled devices.
Hostname This is, in essence, a name you’re giving the device. Link SSID and Hostname See ―Linking the SSID and the Host Name‖ on page 54. SSID Broadcast If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi
networks available in the local area. For increased security, set this field to Disable. You will need to give the SSID to the people who will be accessing your network.
Max Number of Users You can limit the number of Wi-Fi users (maximum of eight) that can
connect to the device. A smaller number improves performance and security.
Battery or USB Powered (power settings)
o Short Wi-Fi Range This setting improves battery life, at the cost of a shorter Wi-Fi range. o Long Wi-Fi Range This setting allows you to use your wireless devices farther from your
Overdrive Pro 3G/4G Mobile Hotspot, at the cost of shorter battery life and the increased possibility of interference with/from other nearby WiFi devices.
AC Powered (power settings)
o Short Wi-Fi Range Choose this setting if you have a designated wireless area and you need
to minimize the effect of your network on other networks in the vicinity.
o Long Wi-Fi Range This setting allows you to use your wireless devices farther from your
Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks.
Wi-Fi Channel This is the active channel of the Wi-Fi access point. If your network is having
performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel.
RTS Threshold This setting specifies the smallest packet size, in bytes, for which RTS/CTS (Request
to Send/Clear to Send) handshaking is used. The recommended value is 2347. Change this value only if you’re experiencing inconsistent data flow. Make only minor changes to this value.
Fragmentation Threshold This setting specifies the largest allowable size, in bytes, for a packet. If
the packet is larger than this, it is fragmented into multiple packet before it is transmitted. To prevent poor network performance, it’s recommended to keep this value as large as possible (up to 2346).
Wi-Fi Power Save Mode If this field is set to ―On,‖ the Wi-Fi component of the Overdrive Pro 3G/4G
Mobile Hotspot enters power save mode, when possible. If your computer tends to lose the Wi-Fi connection and stops responding, set this field to ―Off.‖
Wi-Fi Age Out Time This is the amount of time of inactivity (no traffic), after which the Overdrive
Pro 3G/4G Mobile Hotspot drops the connection to a device.
WMM Support Wi-Fi Multimedia (WMM) is a standard that defines quality of service (QoS) in Wi-Fi
networks. WMM improves the performance of audio, video and voice applications transmitted over Wi­Fi.
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List of connected devices You can display a window that shows connected computers. A table row
may show one or both of these icons:
o The user of this computer is logged in as administrator. o This computer is connected to the device through the micro-USB cable.
Security Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > Security.
From this window, you can set the:
Security This specifies the security used by Wi-Fi. Wi-Fi Password This password is used to connect to the Wi-Fi network. Password Reminder This feature displays the Wi-Fi password on the LCD of the device. Basic Rate This setting determines the type of wireless devices that can connect to your network.
o If you’re certain that all of the Wi-Fi devices used with your device support 802.11g, then select
802.11g only (this ensures faster Wi-Fi speeds); otherwise, select 802.11b/g/n compatibility or
802.11b/g compatibility.
o If you change this value to 802.11b/g/n compatibility and the specified Wi-Fi security type is
not supported by this value, the security type may change to WPA/WPA2 Personal.
MAC Filter Panel
The MAC (Media Access Control) filter is used to grant (―whitelist‖) or block (―blacklist‖) wireless devices access
to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. MAC filtering can prevent unauthorized wireless devices from connecting to your network.
MAC filtering increases security of your network. You can give access to your network, based on the MAC address of the wireless devices. This makes it harder for a hacker to use a MAC address to access your network.
To access this panel:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > MAC Filter.
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From this window, you can:
Turn off MAC filtering (MAC Filter Mode = ―No filtering‖) Display a list of computers that are:
o Allowed to access the network (MAC Filter Mode = ―Allow all in list‖) o Not allowed to access the network (MAC Filter Mode = ―Block all in list‖)
Add or remove a computer from the lists. Display a list of computers that are currently connected through Wi-Fi (List of connected devices).
Configuring the Wi-Fi Network
You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages:
1. Make sure you’re logged in to the home page.
2. Click Admin Setup.
You can configure basic and advanced settings of the Wi-Fi network through the Advanced Settings window. To display the Advanced Settings window:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > Network.
SSID (Wi-Fi Network Name)
The SSID identifies your Wi-Fi network and is visible to other Wi-Fi-enabled devices. It appears on your device’s LCD screen; if more than one Overdrive Pro 3G/4G Mobile Hotspot is available, you can use this name to tell the devices apart.
You can display the home page by typing the SSID in your Web browser (if Link SSID and Hostname is selected.
You should make the SSID unique and change it on a regular basis for optimal security.
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To change the SSID:
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > Network.
3. In the SSID field, enter the new name.
If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID.
4. Click Save.
5. Follow the onscreen instructions to reconnect to Wi-Fi.
Note: If you’re sharing your connection, other users must also reconnect to Wi-Fi; provide them with the
new SSID. For security reasons, it’s recommended you disable SSID Broadcast.
Linking the SSID and the Host Name
If you link the SSID (Wi-Fi network name) and the Hostname (name of your device):
The SSID becomes whatever the Hostname is (you cannot change the SSID only the Hostname). You only need to remember one name when selecting the Wi-Fi network, accessing the browser
interface, or accessing the microSD card.
To link the SSID and the Hostname:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > Network or Router > LAN.
4. Select the Link SSID and Hostname check box.
The SSID field gets the value of Hostname and becomes unavailable (grayed out).
5. Click Save.
The device resets, after which you must reconnect to Wi-Fi.
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Wi-Fi Security
By default, Wi-Fi security is enabled for your device and the Wi-Fi network.
To change the security used by Wi-Fi:
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > Security.
3. Select one of the following options. Note that not all options may be displayed, depending on the Basic
Rate setting.
None No security is used (no password is required to access the Wi-Fi network); this setting
is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
WEP 64 Bit - Shared This option provides security, but it’s relatively weak. This option works
with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.
WEP 128 Bit - Shared This option provides security, but it’s relatively weak (but stronger
than WEP 64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.
WEP 64 Bit - Open This option provides security, but it’s relatively weak. This option works
with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.
WEP 128 Bit - Open This option provides security, but it’s relatively weak (but stronger than
WEP 64 Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Open WEP uses the key for encryption, but not for authentication.
WPA-Personal TKIP This is a strong security standard that is supported by most Wi-Fi
devices.
WPA-Personal TKIP/AES This is a strong security standard that is supported by most Wi-Fi
devices.
WPA2-Personal AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
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WPA2-Personal TKIP/AES This is a stronger, newer security standard that is limited to newer
Wi-Fi devices.
WPA/WPA2 Personal (recommended setting) Wi-Fi devices that use either WPA or WPA2
can connect to the Overdrive Pro 3G/4G Mobile Hotspot. Supported by most Wi-Fi devices.
4. Click Save.
Wi-Fi Password
If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network.
To make your password more secure:
Use letters and numbers Use special characters (for example, @) Use both uppercase and lowercase letters
To change the Wi-Fi password:
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > Security.
3. In the Wi-Fi Password field, type the password; the maximum length depends on the Wi-Fi security
type that you’ve selected.
None No security is used (no password is required to access the Wi-Fi network); this setting
is not recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
WEP 64 bit - Shared The password must be 5 ASCII characters. WEP 128 bit - Shared The password must be 13 ASCII characters. WEP 64 bit - Open The password must be 5 ASCII characters. WEP 128 bit - Open The password must be 13 ASCII characters. WPA-Personal TKIP The password must be 8 to 63 ASCII characters. WPA-Personal TKIP/AES The password must be 8 to 63 ASCII characters. WPA2-Personal AES The password must be 8 to 63 ASCII characters. WPA2-Personal TKIP/AES The password must be 8 to 63 ASCII characters. WPA/WPA2 Personal The password must be 8 to 63 ASCII characters.
4. Click Save.
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Wi-Fi Password Reminder
To display the Wi-Fi password on the LCD of the device when the Wi-Fi Password Reminder feature is enabled:
1. If the LCD is dark (no text or icons are displayed):
Make sure the LCD is enabled. Briefly press the power button on the device.
2. Press the power button on the device two times quickly (within a half-second interval).
The information is displayed for approximately 20 seconds. To clear the information before that, briefly press the power button on the device.
To enable the Wi-Fi password reminder:
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > Security.
3. In the Password Reminder section, select On.
4. Click Save.
Allowing or Denying Computers Access to the Network
The MAC (Media Access Control) filter is used to grant (―whitelist‖) or block (―blacklist‖) wireless devices access
to the Wi-Fi, 3G, and 4G networks. Access is based on the MAC address of each wireless device. MAC filtering can prevent unauthorized wireless devices from connecting to your network.
In the MAC Filter panel of the Wi-Fi tab (Advanced Settings > Wi-Fi > MAC Filter), you can choose one of three modes:
No filtering All computers are allowed to access the network. Allow all in list Only computers that are in this list are allowed to access the network. Block all in list All computers are allowed to access the network, unless they’re in this list.
In any case, a user still needs to provide the correct Wi-Fi password to access the network.
Specifying Computers That Can Access the Network
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > MAC Filter.
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3. In the MAC Filter Mode list, click Allow all in list.
4. Do one of the following:
If the computer you want to allow access is currently connected to the Overdrive Pro 3G/4G
Mobile Hotspot, click List of connected devices. In the row for the computer, click Add.
or
Click Add. In the MAC Address field, enter the MAC address of the computer you’re adding to
the list. In the Name field, enter a name, for example ―Taylor’s PC.‖
5. Repeat step 4 for each computer for which you want to allow access.
Tip: The Connected Users window has a Block check box, available for each currently connected user.
Removing a Computer from the Allowed or Disallowed Lists
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > MAC Filter.
3. In the MAC Filter Mode list, click either Allow all in list or Block all in list.
4. Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears.
5. Click Delete.
Displaying a List of Currently Connected Computers
1. Log in to the home page.
2. Click the Wi-Fi icon to display the Connected Users window.
or
Click Advanced settings > Wi-Fi > MAC Filter, and click List of connected devices.
A row displays the icon if the user is logged in as administrator.
Host Name (Device Name)
The host name is, in essence, a name you’re giving the device. The host name is shown on your device’s LCD screen; if more than one device is available, you can use this name to tell the devices apart.
To change the host name:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Wi-Fi > Network or Router > LAN.
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4. In the Hostname field, enter a name for your device. The name must be 1–15 ASCII characters. Valid
characters are: a-z, A-Z, 0-9, - (hyphen) Note that the host name cannot be all numbers and start or end with a hyphen.
Setting the Maximum Number of Wi-Fi Users
If your network is having performance issues, you might want to decrease the number of Wi-Fi users allowed to connect to the device. To do this:
1. Make sure you’re logged in to the home page.
2. Click the Wi-Fi icon and, in the Connected Users window, click a value in the Max Wi-Fi users list.
or
Click Advanced settings > Wi-Fi > Network, and click a value in the Max Number of Users list.
Wi-Fi Channel
The Wi-Fi channel is the active channel of the Wi-Fi access point. If your network is having performance issues (possibly caused by other Wi-Fi networks in the vicinity using the same channel), try a different Wi-Fi channel. To use a different Wi-Fi channel:
1. Log in to the home page.
2. Click Advanced settings > Wi-Fi > Network.
3. Click a channel number in the Wi-Fi Channel list, or, to have the device automatically determine the
channel to use, click Auto.
Disabling Wi-Fi When Connected Through USB
You can optionally turn off the device’s Wi-Fi when connected via the micro-USB cable. In this case:
Only a computer that is connected to the device through the micro-USB cable can use the device. You can prolong the battery life of the device. The battery charges faster.
To enable this feature:
1. Make sure you’re logged in to the home page.
2. Click the Connected Users icon and set Disable Wi-Fi to When connected to USB.
or
Click Advanced settings > Wi-Fi > Network and set Disable Wi-Fi to When connected to USB.
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Configuring 3G and 4G
Viewing 3G Activation Information
1. Log in to the home page.
2. Click Advanced settings.
3. Click Device > About.
The following fields are related to 3G activation:
Activation Status This field reflects whether 3G is activated. Activation Date This is the date that the 3G modem was first activated. Network Operator This field shows the carrier that your device was activated with.
3G Panel
1. Log in to the home page.
2. Click Advanced settings.
3. Click WAN > 3G.
From this window, you can view this information:
Connection Status This field reflects the status of the 3G connection: connected, not connected, or
dormant. Dormant means a connection is established, but no data is being transferred.
Service Type This is the network that is currently being used for your data connection (1xRTT, EVDO,
or EVDO Rev. A).
Coverage Type This is a list of the types of 3G networks that are available. The RSSI and Ec/Io for
each type are shown. RSSI reflects the signal strength of the network. Ec/Io is a dimensionless ratio of the average power of a channel, typically the pilot channel, to the total signal power.
MDN (Mobile Directory Number) This is a 10-digit phone number. SID (System ID) The System ID identifies your home network area and is used in conjunction with
your phone number to determine if you are ―home‖ or ―roaming.‖
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MSID (Mobile Station ID) Also known as IMSI (International Mobile Station Identity), the MSID is an
identifier of a device on the 3G network.
NAI (Network Access Identifier) This is your User ID for accessing the 3G network. Roaming Status This indicates whether you are home or roaming (outside of DataJack coverage). PRL Version The PRL (Preferred Roaming List) is an account configuration item set by your service
provider. It controls the radio channels and network carrier used by the 3G modem. An updated PRL may improve your 3G network service.
Tip: You can view the 3G connection status on the ―Network Status‖ LCD information screen. (See ―LCD Information Screens‖ on page 14.)
Resetting the 3G and 4G Configurations to Default Settings
1. Log in to the home page.
2. Click Advanced settings > Device > About.
3. Click Reset Device to Factory Defaults.
4. When prompted, enter the SPC (Service Programming Code). (If you don’t know your SPC, contact
DataJack.)
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Configuring the Router Tab
1. Log in to the home page.
2. Click Advanced settings.
3. Click Router.
4. Depending on the settings you want to configure, click one of the panels:
Basic. (See ―Basic Panel‖ below.) LAN. (See ―LAN Panel‖ on page 64.) Port Forward Port forwarding lets you forward incoming traffic to specific ports and devices
(per their local IP address) on your network. (See ―Port Forward Panel‖ on page 64.)
Port Trigger You can set the device to monitor outgoing data on specific port numbers
(trigger ports). (See ―Port Trigger Panel‖ on page 66.)
DMZ You can select one computer to receive all unsolicited incoming connections. (See
―DMZ Panel‖ on page 68.)
Basic Panel
To access this panel:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Router > Basic.
From this window, you can enable or disable these features, and perform these actions:
USB Tethered Networking To prevent an unauthorized user from using the device through the
micro-USB cable, set this field to Disable. Users will be able to connect only through Wi-Fi and only after they provide the correct Wi-Fi password (if Wi-Fi security is enabled).
This setting does not affect the ability to charge the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable.
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Port Forwarding Port forwarding lets you forward incoming traffic to specific ports and devices (per
their local IP address) on your network.
Port Triggering You can set the device to monitor outgoing data on specific port numbers (trigger
ports).
DMZ You can select one computer to receive all unsolicited incoming connections. UPnP (universal plug and play). (See ―UPnP (Universal Plug and Play)‖ below.) SPI (stateful packet inspection). (See ―SPI (Stateful Packet Inspection)‖ below.) Router Settings Reset. (See ―Resetting the Software to Default Settings (Through the Browser
Interface)‖ on page 70.)
UPnP (Universal Plug and Play)
UPnP provides simple and robust connectivity among consumer electronics, intelligent appliances, and mobile devices from many different vendors. (For more information, see www.upnp.org.)
Before you can use UPnP, you must enable it by following these steps:
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Next to UPnP, select Enable.
SPI (Stateful Packet Inspection)
SPI, also known as ―dynamic packet filtering,‖ helps to prevent cyberattacks by validating that the traffic
passing through a session conforms to the protocol used for this type of session. Packets that are not conforming get rejected.
Before you can use SPI, you must enable it by following these steps:
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Next to SPI, select Enable.
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LAN Panel
To access this panel:
1. Log in to the home page.
2. Click Advanced settings.
3. Click Router > LAN.
From this window, you can view or adjust these settings, or perform the following actions:
Router IP Address This is the routing hardware’s IP address on the LAN. Subnet Mask This is the routing hardware’s internal LAN subnet mask. Hostname This is, in essence, a name you’re giving the device. (See ―Host Name (Device Name)‖ on
page 57.)
Link SSID and Hostname With this feature you only need to remember one name when selecting
the Wi-Fi network, accessing the browser interface, or accessing the microSD card. (See ―Linking the SSID and the Host Name‖ on page 54.)
SSID This is the name of the Wi-Fi network. (See ―SSID (Wi-Fi Network Name)‖ on page 53.) MTU Mode This specifies whether optimization is used.
o Auto Optimization is not used. o Optimized Optimization is used; this may improve data transmission.
Port Forward Panel
Normally, incoming traffic (from the Internet) is blocked. However, port forwarding lets you forward incoming traffic to specific ports and devices (per their local IP address) on your network. For example, you can configure port forwarding so that:
You can access your Remote Desktop from the Internet (by specifying the WAN [public] IP address that
the device is using).
Internet users can access a Web, FTP, or email server, or gaming or Internet application hosted by your
computer.
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From the Port Forward panel of the Router tab of the Advanced Settings window, you can:
Enable port forwarding for an application. (See ―Enabling Port Forwarding for an Application‖ below.) Remove an application from the port forwarding list. (See ―Disabling Port Forwarding for an
Application‖ on page 66.)
Before you can use or configure Port Forwarding, you must enable it by following these steps:
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Next to Port Forwarding, select Enable.
4. Click Save.
Enabling Port Forwarding for an Application
1. Make sure you’ve enabled port forwarding.
2. Click Advanced settings > Router > Port Forward.
3. In the last row of the table, click the Application field, and select the application type from the list.
The values for Start and End ports are automatically filled in.
4. If necessary, change the range of port numbers associated with the application. Traffic will be allowed
(not blocked) if its destination port number is in the specified range.
In the Start field, enter the number that starts the port range. In the End field, enter the number that ends the port range.
If the range consists of only one port, enter the number that you entered in the Start field.
5. In the Protocol list, click the protocol(s) used for this application (TCP, UDP, or both).
6. In the IP Address field, enter the IP address of the server to be accessed.
7. Make sure Enable is selected.
8. Click Add.
9. Click Save.
Disabling Port Forwarding for an Application
1. Make sure you’ve enabled port forwarding.
2. Click Advanced settings > Router > Port Forward.
3. To keep the application in the list (in case you want to re-enable port forwarding later on), clear the
Enable check box.
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Port Trigger Panel
Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming.
With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).
The device keeps track of the IP address of the computer that sends data on these trigger ports, so that when incoming data on the forward ports arrives, the device sends the incoming data to the same computer.
Before you can use or configure port triggering, you must enable it, as explained in ―Enabling Port Triggering‖ below.
From the Port Trigger panel of the Router tab of the Advanced Settings window, you can:
Enable port triggering for specified protocols and ports. (See ―Enabling Port Triggering for Specified
Protocols and Ports‖ on page 67.)
Remove protocols and ports from the port triggering list. (See ―Removing Ports from the Port
Triggering List‖ on page 68.)
Before you can use or configure Port Triggering, you must enable it by following these steps:
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Next to Port Triggering, select Enable.
Enabling Port Triggering for Specified Protocols and Ports
1. Make sure you've enabled port triggering.
2. Click Advanced settings > Router > Port Trigger.
3. In the last row of the table, in the first Protocol list, click the protocol(s) used by the application for
outgoing traffic (to the Internet, sent through the trigger ports).
4. In the Trigger Ports field, enter the port number(s) used to determine that the application is in use.
(That is, specify the port number or range of port numbers that the application uses for outgoing traffic. Check the user documentation for the application.)
To specify a range of port numbers, separate the start and end port number with a hyphen.
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5. In the second Protocol list, click the protocol(s) used by the application for incoming traffic (from the
Internet).
6. In the Forward Ports field, enter the ports to forward to the computer that triggered the rule. (That is,
specify the port number or range of port numbers that the application uses for incoming traffic. Check the user documentation for the application.)
7. To specify a range of port numbers, separate the start and end port number with a hyphen.
8. Make sure Enable is selected.
9. Click Add.
10. Click Save.
Removing Ports from the Port Triggering List
1. Make sure you’ve enabled port triggering.
2. Click Advanced settings > Router > Port Trigger.
3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check
box.
or
To remove the entry from the list:
Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. Click Delete.
DMZ Panel
DMZ stands for ―demilitarized zone.‖ You can select one computer to receive all unsolicited incoming connections.
The IP address of the DMZ is the default recipient of incoming packets (from the Internet) that are not handled by port forwarding rules, port triggering rules, or NAT’d connections:
1. If port forwarding, port triggering, or both are enabled, incoming traffic is routed according to the port
forwarding rules, port triggering rules, or NAT’d connections.
2. If incoming traffic was not routed as a result of the above:
If DMZ is enabled, then incoming traffic is routed to the computer that uses the IP address
specified by the DMZ settings. If DMZ is not enabled, the incoming traffic is blocked.
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Note: Putting a computer in the DMZ opens all the ports of that computer, and exposes that computer to
various security risks. Use this option only as a last resort if possible, use other options instead (for example, port forwarding or port triggering).
Before you can use or configure DMZ, you must enable it by following these steps:
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Next to DMZ, select Enable.
4. Click Save.
Configuring DMZ
1. Make sure you’ve enabled DMZ.
2. Click Advanced settings > Router > DMZ.
3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter
the IP address of the computer.
4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port
triggering, or NAT) to forward to this computer.
To forward all incoming traffic, click Any.
or
To forward incoming traffic from certain IP addresses:
Click Restriction. In the two additional fields that are displayed, enter the start and end IP addresses of a range.
Resetting the Software to Default Settings
If you reset the software to default settings:
You must go through the device setup, as if you've just purchased the device. Any changes you’ve made to the settings are lost.
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Your 3G and 4G account information is not affected; after reset, the device remains provisioned for service.
You’ll need to reset the software to default settings if:
You’ve forgotten the administrator password. You’ve changed the DHCP settings such that the device is inoperable (for example, there’s no
communication with the device).
You have two options to initiate the reset:
Through the software. Through the reset button on the device.
Resetting the Software to Default Settings (Through the Reset Button)
1. Using slight thumb pressure, slide the battery compartment
cover upward to remove it.
2. Locate the small hole near the battery compartment. The reset
button is inside this hole.
3. Insert a thin object (for example, the end of a paper clip) into
the hole, and press down for five or more seconds.
4. Replace the battery compartment cover.
5. Check the device LCD. If it displays ―Reset to factory defaults?
Press the power button to accept,‖ press the power button on
the device.
6. Follow the instructions on the device LCD.
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Resetting the Software to Default Settings (Through the Browser Interface)
If you reset the software to default settings:
You must go through the device setup, as if you’ve just purchased the device. Any changes you’ve made to the settings are lost.
Your 3G and 4G account information is not affected; after reset, the device remains provisioned for service.
1. Log in to the home page.
2. Click Advanced settings > Router > Basic.
3. Click Router Settings Reset.
4. Check the device LCD. If it displays ―Reset to factory defaults? Press the power button to accept,‖ press
the power button on the device.
5. Follow the instructions on the device LCD.
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Frequently Asked Questions
How Can I Tell I’m Connected to 3G or 4G?
When you’re connected:
The 3G or 4G icon (on the left side of the home page) is solid. The bottom area of the device LCD, the Virtual Device, and the Mini Window show the data transfer
icon and data transfer information (amount of data; connection duration).
How Do I Connect to Wi-Fi?
You may have to manually connect to Wi-Fi after certain events for example, as part of the initial device setup, or after a software update.
Tip: The Wi-Fi network name is displayed on the device LCD.
To connect to Wi-Fi:
1. Do one of the following, depending on your operating system.
Windows
Windows 7: Right-click the icon in the system tray.
Windows Vista: Click Control Panel > Network and Internet > Network and Sharing Center >
Connect to a network.
Windows XP: Click Control Panel > Network Connections > Wireless Network Connections > View available wireless networks.
Mac
Click the AirPort icon (in the upper right corner of your screen).
2. Select the Wi-Fi network provided by the Overdrive Pro 3G/4G Mobile Hotspot and connect to it. (If
prompted for a network key/security key/password, enter the Wi-Fi password.)
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What Do I Do if I Forget the Wi-Fi Password?
If the Wi-Fi Password Reminder feature is enabled, display the password on the device. (See ―Wi-Fi
Password Reminder‖ on page 56.)
Connect the device to your computer through USB, then log in and view the Wi-Fi password (in
Advanced settings > Wi-Fi > Security). Write the password down in a safe place. (See ―Connecting Through USB‖ on page 8.)
Note: If you’ve forgotten both the Wi-Fi password and the administrator (login) password, then you must reset the software to default settings. (See ―Resetting the Software to Default Settings‖ on page 69.)
What Do I Do if I Forget the Administrator Password?
1. Reset the software to default settings. (See ―Resetting the Software to Default Settings‖ on page 69.)
2. Go through the device setup, during which the administrator password will be displayed; write it down
in a safe place. (See ―Device Setup‖ on page 16.)
What Do I Do if the Home Page Displays “Charging paused”?
If the text after the battery icon (on the home page) includes ―Charging paused‖ (as shown in the screenshot below), try the following:
Connect your device through the micro-USB cable. Disconnect from the 3G or 4G network. Turn the device off and wait until it no longer feels warm to the touch.
Note: The ―About...‖ LCD information screen will display ―chrg paused.‖ (For more information on the LCD information screens, see page 14.)
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Troubleshooting Tips
Device state
LCD state
Your action
On
Off (Advanced settings > Device > Display > LCD Backlight is set to ―Off‖)
Turn on the LCD: set LCD Backlight to ―On.‖ On
On, but dormant (inactivity timeout)
Briefly press the power button on the device.
Off
Off
Turn the device on:
Make sure a battery is inserted into the
device.
Press the power button on the device for
approximately two seconds.
LCD is Dark
The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions.
If the LCD is still dark, use the micro-USB cable to connect the device to the AC charger or to a computer.
Insufficient Signal Strength
If you have insufficient signal strength, the icon is displayed on the left side of the home page.
Insufficient signal strength may occur because:
You are outside a 3G or 4G coverage area. Your device’s internal antenna is pointing in the wrong direction. You are in or near a structure that is blocking the signal. You are near a device that is causing radio signal interference. A network or account problem is preventing you from obtaining service.
See also ―Improving Signal Strength‖ on page 81.
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Messages Displayed on the Device LCD
See also ―SD Card Error‖ on page 27.
3G Activation Failed
1. Make sure you’re in 3G coverage and the signal strength is strong.
2. Turn the device off and on.
3. If the ―Activation failed‖ message is still displayed, contact DataJack Customer Service and have the
following available:
Your billing information. ESN of the device (displayed on the packaging, inside the battery compartment, and at
Advanced settings > Device > About).
Connecting to 3G/4G
1. Check the signal strength. If it is weak, try the tips in ―Improving Signal Strength‖ on page 81.
2. Try a different Connection Preferences setting.
3. Turn the device off and on.
4. Update the 3G profile: click Advanced settings > WAN > Setup > Update 3G Profile.
5. If you’re still unable to connect to 3G or 4G, contact DataJack.
Connection Error
1. Log in to the home page.
2. Click Advanced settings.
3. Click WAN > Setup > Update 3G Profile.
4. If an error message and number are displayed on the LCD after the update, note the information and
contact DataJack.
Device Activation Required
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If the LCD displays this message, display the 3G Activation Required alert and start the activation. To do this:
1. Make sure you’re logged in to the home page.
2. Click the alerts icon to display the alert window.
3. If more than one alert is available, use the < and > buttons (at the top of the alert window) to browse
to the alert.
4. In the 3G Activation Required alert window, click Activate now.
Tip: Alternatively, click Advanced settings > WAN > Setup > Update 3G Profile.
Searching for Network
The LCD displays this message until a 3G or 4G network is acquired. If this message persists, see the tips in ―Cannot Connect to the 3G or 4G Network‖ on page 79.
Update Failed
If this message appears on the device LCD or in the 3G Network Update Available or Software Update Available alert windows (after you’ve attempted the update):
1. Make sure your device is connected to the AC charger or computer through the micro-USB cable.
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device
driver. (See ―Making a Tethered Connection‖ on page 23.)
2. Retry the update.
3. If the ―Update failed‖ message is still displayed, contact DataJack Customer Service.
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Cannot Connect to Wi-Fi
If your computer cannot connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile Hotspot, make sure that:
The maximum number of Wi-Fi users has not been reached. You’re connecting to the correct Wi-Fi network (SSID), and you’re using the correct Wi-Fi password. If
the Wi-Fi Password Reminder feature is enabled (page 56), you can use it to display the SSID and Wi-Fi password on the device LCD.
Nobody has changed the name or password of the Wi-Fi network. If the Wi-Fi Password Reminder
feature is enabled (page 56), you can use it to display the SSID and Wi-Fi password on the device LCD.
Nobody is connected through the micro-USB cable when When connected to USB is selected (for
Advanced settings > Wi-Fi > Network > Disable Wi-Fi).
Always is not selected (for Advanced settings > Wi-Fi > Network > Disable Wi-Fi). Your computer supports the type of Wi-Fi security that the network is set to use.
Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type.
Your computer supports Wi-Fi 802.11g (if Basic Rate is set, in Advanced settings > Wi-Fi > Security,
to 802.11g only).
Your computer has not been blocked through MAC filtering.
Tip: If some settings are preventing you from connecting to Wi-Fi, connect to the device through the micro-
USB cable, and then change the settings. (See ―Making a Tethered Connection‖ on page 23.)
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Cannot Connect Through USB
If your computer cannot connect to the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable:
1. Make sure that you've installed the device driver, as described in ―Making a Tethered Connection‖ on
page 23.
2. Connect to the Overdrive Pro 3G/4G Mobile Hotspot through Wi-Fi.
3. Make sure that USB Tethered Networking is set, in Advanced settings > Router > Basic, to Enable.
4. Restart the device.
Cannot Display the Home Page
Your Web browser may display an error message when you try to display the home page. The error message depends on your Web browser.
―Could not connect to remote server‖ (Opera) ―Internet Explorer cannot display the webpage‖ (Internet Explorer) ―Oops! This link appears to be broken‖ (Google Chrome) ―Safari can’t open the page‖ (Apple Safari) ―The connection has timed out‖ (Mozilla Firefox)
Check the following:
The device is turned on. You have established a connection to the device (through Wi-Fi or through the micro-USB cable). Make sure you’re typing the correct address in the Web browser.
Try http://<SSID>, where <SSID> is as displayed on the device LCD. If the home page is still not displayed, try http://192.168.0.1 or, if you’re using custom routing
settings, replace ―192.168.0.1‖ with the appropriate IP address.
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The Web browser is a recent version, and Java-enabled. The following are recommended:
Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0.172.28 or higher) Apple Safari (version 2.0 or higher) Opera version 9.64
If your computer has other adapters (for example, Ethernet) connected to other networks, disable or
remove them from your computer.
If Internet security software is running on your computer, disable it and see whether the error message
still occurs. Some firewall software may block access to the home page.
If DHCP is enabled on the device, make sure DHCP is enabled on your computer. Check your Web browser settings.
Open the Control Panel in Windows. Double-click Internet Options. From the Security tab, restore the default settings. From the Connections tab, select Never dial a connection. From the Advanced tab, restore the default settings. Close and reopen your Web browser.
Disconnect the device from your computer (if you’re using the micro-USB cable). Remove the battery
from the device. Reinsert the battery.
If, after checking all of the above, you still cannot display the home page, consider resetting the software to default settings.
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Cannot Connect to the 3G or 4G Network
Make sure your computer is connected to the device (through the micro-USB cable or Wi-Fi). (See ―How
Do I Connect to Wi-Fi?‖ on page 72 or ―Making a Tethered Connection‖ on page 23.)
Make sure you’re in 3G or 4G coverage. Try the tips in ―Improving Signal Strength‖ on page 81. Check the WAN Mode setting (Advanced settings > WAN > Setup). Check whether 4G is in power save mode the LCD of the device displays ―Power Save Mode. 4G
Network not found.‖ If this is the case, press the power button on the device or click the Scan for 4G button in the Signal Quality window.
Check with DataJack Customer Service a network or account problem may be preventing your device
from obtaining service.
The Device Seems to Have Stopped Charging
If the ―About...‖ LCD information screen shows ―charge paused‖ or the text after the battery icon (on the home page) (For more information on the LCD information screens, see page 14.)
Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds
Check that sounds are not turned off through the mute switch on the device. (See ―Mute Switch‖ on page 15.)
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Tips
Extending Battery Life
When you’re not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the
home page or in the Mini Window.)
Connect the device through the micro-USB cable to your computer, and disable Wi-Fi. (See ―Disabling
Wi-Fi When Connected Through USB‖ on page 58.)
Adjust the LCD do one or more of the following:
o Turn the LCD off (Advanced settings > Device > Display > LCD Backlight). o Decrease the brightness of the LCD (Advanced settings > Device > Display > Backlight
Settings > On Battery/USB Power).
o Set the LCD to turn off sooner.
Configure the setting (for when battery powered or connected via USB) to ―Short Wi-Fi Range‖
(Advanced settings > Wi-Fi > Network > Battery or USB Powered).
Enable standby (low power) mode. Turn off the lighting of the power button (that is, LED) (Advanced settings > Device > Display >
Power Button LED).
 Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users).  If you have 3G but not 4G coverage, set WAN mode to ―3G only‖ (Advanced settings > WAN > Setup
> WAN Mode).
Set Wi-Fi > Network > Wi-Fi Power Save Mode to ―On.‖
(If your computer tends to lose the Wi-Fi connection and stops responding, set this field to ―Off.‖)
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Improving Signal Strength
Make sure you’re inside a 3G or 4G coverage area. Try reorienting your device. Move the device and your computer to another location you may be in or near a structure that is
blocking the signal. Every obstacle (for example, walls, ceilings, furniture) between the Overdrive Pro 3G/4G Mobile Hotspot and other wireless devices decreases the signal strength.
Place the device in a centralized location, as high as possible in the room. Make sure there’s plenty of space around your device to provide the best signal reception. Keep the device at least 3–6 feet away from electrical devices that generate RF interference (for
example, microwaves, TVs, 2.4 GHz cordless phones, cellular phones, baby monitors, wireless speakers). If you’re not using these electrical devices, turn them off.
If possible, place your devices so that the signal passes through open doorways or drywall, as opposed
to concrete, brick, metal, walls with insulation, and so on.
If you cannot obtain service, contact DataJack Customer Service a network or account problem may
be preventing you from obtaining service.
Improving 3G Network Service
To improve your network service, periodically check for PRL and profile updates. The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem.
To check for these updates:
1. Log in to the home page.
2. Click Advanced settings.
3. Click WAN > Setup.
4. Click Update 3G PRL.
5. After the update checking is completed, click Update 3G Profile.
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Improving Wi-Fi Performance
Windows XP Users
1. Open the Device Manager.
Click Start > Settings > Control Panel. Double-click System. Click Hardware. Click Device Manager.
2. Double-click Network adapters.
3. Double-click the Wi-Fi client network adapter of your computer
for example, ―Intel(R) WiFi Link 5100 AGN‖ in the screenshot to the
right.
Try a different channel number. (See ―Wi-Fi Channel‖ on page 59.) See the tips in ―Improving Signal Strength‖ on page 81. Limit the number of Wi-Fi users (Advanced settings > Wi-Fi > Network > Max Number of Users). Select a longer Wi-Fi range (Advanced settings > Wi-Fi > Network > Long Wi-Fi Range > Battery or
USB Powered or AC Powered).
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Technical Specifications
Approvals
FCC
Battery
Size: 1800 mAh Duration for full charge:
AC charger: 1.5 hours PC USB cable: 3.6 hours
Charge life:
4 hours under standard use 3 hours of continuous use
Current
Maximum: 1000 mA Standby current:
48 mA (1xEV-DO/IS2000 hybrid mode) 48 mA (WiMAX)
Transmit
PCS: 1850 to 1910 MHz Cellular: 824 to 849 MHz WiMAX: 2495 to 2690 MHz
Receive
PCS: 1930 to 1990 MHz Cellular: 869 to 894 MHz WiMAX: 2495 to 2690 MHz
CDMA (3G) specification
IS-2000 Release 0
Data service
IS-707A
WiMAX (4G) specification
IEEE 802.16e-2005
LED Operation
See ―Using the Power Button to Determine the Device State‖ on page 12.
Radio Frequency and Electrical Specifications
Software Specifications
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Wi-Fi specification
IEEE 802.11b IEEE 802.11g IEEE 802.11n
Wi-Fi security and encryption
protocols
WEP Open & Shared WEP-64 WEP-128 WPA-Personal TKIP & AES (Pre-Shared Key or WPA-PSK) WPA2-Personal TKIP & AES (WPA2-PSK) WPA+WPA2-Personal (WPA+WPA2 PSK)
SMS (IS-637)
Not supported
FAX
Not supported
IOTA
Supported
OTASP (IS-683A, IS-683B, IS-683C)
Supported
OTAPA
Supported
PRL (Preferred Roaming List)
Supported
Authentication
Supported
Voice
Not supported
NAM
Single
Position Location
Standalone
TTY/Accessibility
Not supported
Mobile IP
Supported
Network protocols (routing hardware)
TCP, UDP, ARP, RARP, ICMP
VPN
Pass-through of the following VPN types:
PPTP IPSec
Tunneling of multiple VPN sessions simultaneously is supported.
Operating temperature
-4 to +131°F
Storage temperature
-13 to +140°F
Humidity
90%, non-condensing
Vibration
10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating)
Drop
1 m (approx. 39") on concrete
Environmental Specifications
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Dimensions (W x L x H)
2.7" x 2.7" x 0.69"
Power button
Supported
Headset jack
Not supported
LED
White
Mechanical Specifications
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Safety Information
Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Overdrive Pro 3G/4G Mobile Hotspot are used in a normal manner with a well-constructed network, the device should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the device, or for failure of the device to transmit or receive such data.
Safety and Hazards
Do not operate your device:
In areas where blasting is in progress Where explosive atmospheres may be present Near medical equipment Near life support equipment, or any equipment that may be susceptible to any form of radio
interference.
In such areas, your device MUST BE POWERED OFF. The device can transmit signals that could interfere with this equipment.
Do not operate the device in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the device MUST BE POWERED OFF. When operating, the device can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The device may be used at this time.
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The driver or operator of any vehicle should not operate the device while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some jurisdictions, operating such communications devices while in control of a vehicle is an offense.
Proper Battery Use and Disposal
Note: Improper battery use may result in a fire, explosion, or other hazard.
To ensure safe and responsible battery use:
Do not open, disassemble, puncture, crush, bend, or shred. Do not expose to water or other liquids, fire, explosion, or other hazards. Use the battery only in the Overdrive Pro 3G/4G Mobile Hotspot. If using with a charger, use only the AC charger supplied with the device. Do not short circuit the battery. When replacing a battery, use the same model of battery that was supplied with the device. Follow local regulations when disposing of a used battery. Avoid dropping the device or the battery. If dropped and you suspect damage, take it to a service
center for inspection.
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Regulatory Notices
The design of the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies:
ANSI / IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio
Frequency Electromagnetic Fields, 3kHz to 300 GHz
National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects
and Exposure Criteria for Radio Frequency Electromagnetic Fields
International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting
exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)
FCC ID: N7N-MHS802.
RF Exposure - The Overdrive Pro 3G/4G Mobile Hotspot has been tested for compliance with FCC RF exposure
limits in a portable configuration. At least 1.0 cm of separation distance between the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless and the user’s body must be maintained at all times. This device must not be used with any other antenna or transmitter that has not been approved to operate in conjunction with this device.
WARNING (EMI) - United States FCC Information - This equipment has been tested and found to comply with the limits for a Class B computing device peripheral, pursuant to Parts 15 and 27 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
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Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Any changes or modifications not expressly approved by Sierra Wireless could void the user’s
authority to operate the equipment.
This device complies with Parts 15 and 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Legal
Patents
This product may contain technology developed by or for Sierra Wireless Inc.
This product includes technology licensed from QUALCOMM® 3G.
This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
Trademarks
DataJack and the logo are trademarks of DataJack, Inc.
Sierra Wireless, the Sierra Wireless logo, TRU-Locate, and the red wave design are trademarks of Sierra Wireless.
Windows® is a registered trademark of Microsoft Corporation.
Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Wi-Fi, WPA, and WPA2 are registered marks of the Wi-Fi Alliance.
QUALCOMM® is a registered trademark of QUALCOMM Incorporated.
Other trademarks are the property of the respective owners.
Copyright
©2013 DataJack. All rights reserved. No reproduction in whole or in part without prior written approval.
Limitation of Liability
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The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product.
Additional Information and Updates
For up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases, visit www.datajack.com.
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