Datajack Overdrive Pro User Manual

1
Device Basics
Package Contents
Overdrive Pro Hotspot Device AC charger with USB port USB to Micro B Cable Rechargeable Battery Quick Start Guide
Windows® 8 Windows® 7 Windows® Vista Windows® XP Windows® 2000
Mac OS® X
Linux®
This device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fi-enabled device, and to share your Internet connection with friends and family. No wires, no cablesjust access to your data when you need it. The power of the internet is truly at your fingertips.
System Requirements
By using DataJack’s wireless internet service, you agree to comply with the Terms of Service. You are encouraged to review
these terms on our website at www.datajack.com/terms.
2
Your Mobile Hotspot Device
Power Powers on and off the device.
LCD display Indicates power, battery and
connection status.
micro-USB port — Connects to the AC wall charger included with your device.
Mute switch Used to turn device sounds on or off.
microSD storage slot Add a microSD card (sold separately) for quick access to your files on the go.
Care and Maintenance
As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device:
Protect the device from liquids, dust, and excessive heat. Do not handle or operate the device while driving or operating a vehicle. Doing so may distract you
from properly operating the vehicle. In some jurisdictions, operating communication devices while in control of a vehicle is a criminal offense.
Do not apply adhesive labels to the device. They may cause the device to overheat and may alter the
antenna’s performance.
Connectors and Buttons
3
Getting Started
To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required:
One or more computers that support Wi-Fi (802.11b/g/n) Web browser (required if you’ll be using the browser interface to view status and to configure settings).
The following browsers are supported:
Internet Explorer (version 6.0 or higher) Mozilla Firefox (version 2.0 or higher) Google Chrome (version 2.0.172.28 or higher) Apple Safari (version 2.0 or higher) Opera (version 9.64 or higher)
If you’ll be connecting the device through USB:
Computer running Windows 8, Windows 7, Windows Vista, Windows XP, or Mac (OS X 10.4.x or higher) USB 2.0 slot
Manage Your Account
Online: www.datajack.com
Make a payment, see your bills, enroll in online billing Check usage and account balance See or modify the details of your DataJack service plan Get detailed instructions and download content
From a Phone
DataJack Customer Service: Call 1-888-683-4522
4
Getting Connected
Installing the Battery
1. Using slight thumb pressure, slide the battery compartment cover upward to remove it.
2. Insert the battery into the device, contacts end first. Make sure the battery contact points are aligned with
those inside the battery compartment.
3. Replace the battery compartment cover.
5
Power up the Device
If the device is not powered on, press and hold the Power button on top of the device for at least two seconds.
The device will automatically activate. You will see ―Connect your computer to WiFi network‖ on the display
screen when it’s finished.
Wirelessly Connect Your Computer
After it’s activated, your Overdrive Pro displays the device name and password. You will need this information to connect your Wi-Fi devices to the network.
1. From your computer, display the Wireless Network Connections window, and then click View Wireless
Networks.
2. Select the network name displayed on the device (for example, OverdrivePro123) and click Connect.
3. Enter your Wi-Fi password, which appeared on the device screen when the device powered on. (To display
the password again, press the Power button briefly two times.)
Connecting Through USB
Use the included micro-USB cable to connect the device to your computer when:
You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. Your computer does not have Wi-Fi. You want to block others from using the device.
To connect the device to your computer:
1. Insert the larger end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
6
Charging the Device
You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger. Alternatively, you can connect the device to your computer, although this charges more slowly.
Using the AC Charger
1. Insert the larger end of the micro-USB cable into the AC
charger.
2. Insert the other end of the cable into the micro-USB port
on the side of your device.
3. Insert the AC charger into an electrical outlet.
When charging, the LCD shows and, if the device is off, displays a message ―Charging... xx% complete‖ (where ―xx‖ is a number value).
Charging Through Your Computer
1. Make sure your computer is turned on.
2. Insert the larger end of the micro-USB cable into your computer.
3. Insert the other end of the cable into the micro-USB port on the
side of your device.
Note: If you’ll be using USB for data transfer (and not just for charging
the device), you must install the device driver.
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver.
7
Power Button
Turning Your Device On
1. Make sure that:
The device has a charged battery inserted.
- OR –
The device is connected to the AC charger or a computer (through the micro-USB cable), as explained
above.
2. If the LCD is blank, press and hold the power button for two seconds.
Turning Your Device Off
Press and hold the power button for 2 seconds.
8
Using the Power Button to Determine the Device State
Power Button
Description
Your action
Not lit
The device is turned off.
To turn the device on, press and hold the power button for two seconds.
The device is turned on, but the LED is turned off.
Optionally, turn on the LED.
Lit, flashing
(approximately every 4 seconds)
The device is turned on, and the LED is turned on.
No action required.
Lit, flashing
(approximately every 8 seconds)
The device is in standby (low power) mode. The following are off: LCD, Wi-Fi radio, 3G/4G radios.
To exit standby mode: Connect the device to the AC charger or computer through the micro-USB cable. or Press the power button.
Type of press
Result
Quick press
Removes device from standby (low power) mode.
Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD
turns dark, after a configurable time of inactivity.)
Confirms or acknowledges a displayed message. Turns off display of the Wi-Fi network name and password.
Quick double-press
Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD
turns dark, after a configurable time of inactivity.)
Briefly displays the Wi-Fi network name and password. (See ―Wi-Fi Password
Reminder‖ on page 56.)
Displays the next LCD information screen, if available. (See ―LCD Information
Screens‖ on page 14.)
Controlling the Device Using the Power Button
9
LCD
A
Signal strength
B
3G or 4G status
C
Roaming indicator
D
Alerts
E
GPS
F
Number of Wi-Fi users
G
Battery status
H
Device name. Message area.
I
Amount of data transferred; connection duration. Message area.
Interpreting the LCD
The LCD shows icons and text that reflect the status of the device and your connection.
Tip: Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window.
The LCD can also display various information screens and messages, as described in the next section and under ―Messages Displayed on the Device LCD‖.
10
LCD Information Screens
The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following:
Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder
feature is enabled])
Alerts Data usage (displayed on the ―Billing Info‖ LCD information screen) Network status Device information (for example, ESN or whether an update is available) (displayed on the ―About...‖
LCD information screen)
Software update status
When more than one information screen is available, the upper right corner of the LCD displays ―(x/y),‖ where x and y represent ―screen x out of y screens.‖ For example, (1/5) means that the first of five LCD information
screens is shown.
To view the first LCD information screen or to go to the next screen, press the power button on the device two times quickly (within a half-second interval).
11
Mute Switch
The mute switch is used to turn device sounds on or off. The mute switch is located on the side of your device, to the right of the microSD slot, as shown in the following drawing.
Tip: You can also disable sounds through the home page.
microSD Card Slot
Your device supports a microSD™ card (not included) for file sharing and transfer or storage. The microSD slot
is located on the same side of the device as the micro-USB port. Your computer recognizes the microSD card as a removable storage device. The device supports microSD cards up to 32 GB.
Note: Using microSD cards larger than 32 GB can cause data loss and damage your device.
12
Account Setup
Normally your device will be set up on your DataJack account at the time of purchase.
To verify that your device is set up on your DataJack account:
1. Log in to your account at www.datajack.com by entering your username and password.
2. Confirm that the Overdrive Pro 3G/4G Mobile Hotspot is on your account with a Mobile Broadband
connection plan.
If you don’t see your device listed, you will need to contact DataJack Customer Service to complete setting up the device on your account. Have the following available before calling:
Your DataJack account information. The ESN number of your device (displayed on the packaging and inside the battery compartment).
Device Setup
1. Install the battery, as described in ―Installing the Battery‖ on page 7.
2. Connect the device to the AC charger, as described in ―Using the AC Charger with Your Device’s micro-USB
Port‖ on page 9.
3. Plug the AC charger into an electrical outlet.
Important: Charge the device until the battery icon is full.
13
Connecting to the Network
1. Make sure you are in a DataJack 3G or 4G coverage area (not roaming).
2. If you have a LAN connection, please disconnect it.
3. Make sure your computer’s Wi-Fi is turned on or enabled.
4. If the device LCD displays ―Charging,‖ ―Charged,‖ or ―Powered off,‖ press and hold the power button for
two seconds.
5. Wait until the device LCD displays ―Connect your computer to Wi-Fi network,‖ followed by the network
name (SSID) and password. This may take several seconds.
6. On your computer, connect to the Wi-Fi network listed on the device LCD. After you’ve connected to the
Wi-Fi network, the device LCD displays ―Open any web page to continue setup.‖
7. Open your Web browser.
Note: This window displays the administrator password and the address of the device home page. Please
remember this information or write it down in a safe place.
Changing the Password and Settings
During the device setup, you can select Set up my Overdrive Pro to change the following settings:
Administrator password This password is used to log in to the home page, where you can view and
customize your device settings. The default password is ―password.‖ Choose something easy-to-
remember (yet not easily guessed by others). If you forget this password, you’ll need to reset the device to its default settings and go through the device setup.
Your administrator password must be 1–20 characters long.
Wi-Fi network name (SSID) This name is visible to other Wi-Fi-enabled devices, and is used to
identify your Wi-Fi network. The length of the Wi-Fi network name (SSID) depends on other settings of the browser interface. (See the Help bubble that’s displayed when you move the cursor to the SSID input field.)
Wi-Fi security The default setting is WEP 64 Bit Open. To select another option, click More options.
14
Wi-Fi password The maximum length of this field is determined by the Wi-Fi security option (the
previous item). (See the Help bubble that’s displayed when you move the cursor to the Wi-Fi password
field.)
If you’ll be sharing your Internet connection, you’ll have to give the Wi-Fi password to other users; don’t use your banking or other important passwords. Also, don’t use a password that’s easily guessed by others.
From this window you can also enable the Password Reminder feature, which is useful if you forget the Wi-Fi password (Show Wi-Fi password on your device).
Tip: Help information on each field appears (in a bubble) when you move the cursor into the field. You can
display this window any time by clicking Admin Setup in the home page.
After you change the settings and click Submit, the device restarts and displays updated information on its LCD. Follow the instructions on the LCD to complete.
15
Wi-Fi Security Options
If you click More options (after having clicked Set up my Overdrive Pro, during the device setup), a window with several Wi-Fi security options opens.
Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type.
The options displayed depend on the Basic Rate setting (in Advanced Settings > Wi-Fi > Security.
If Basic Rate is ―802.11b/g compatibility‖ or ―802.11g only,‖ these options are shown:
WPA-Personal This is a strong security standard, supported by most Wi-Fi devices. WPA2 Personal AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WEP-64 Bit This option provides security, but it’s relatively weak. This option works with older and
newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
If Basic Rate is ―802.11b/g/n compatibility,‖ these options are shown:
WPA2 Personal AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA/WPA2 Personal (recommended setting) Wi-Fi devices that use either WPA or WPA2 can
connect to the Overdrive Pro 3G/4G Mobile Hotspot. Most Wi-Fi devices support this type of security.
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment for data usage fees.)
If the above options don’t meet your requirements, click I don’t see what I want.... (This link might not be
displayed, depending on the Basic Rate setting.)
16
Expanded Wi-Fi Security Options
If you click I don’t see what I want… (from the Wi-Fi Security Options window during the device setup), a window with an expanded list of Wi-Fi security options opens.
Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected type.
Note: You can also view the expanded list of of Wi-Fi security options in the Security panel of the Wi-Fi tab of
the Advanced Settings window.
Some of the following options may be displayed, depending on the Basic Rate setting (see ―Security Panel‖ on
page 50):
None No security is used (no password is required to access the Wi-Fi network); this setting is not
recommended. Anyone may access your device and use your Internet connection. (You are responsible for payment of data usage fees.)
WEP 64 Bit - Shared This option provides security, but it’s relatively weak. This option works with
older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP.
WEP 128 Bit - Shared This option provides security, but it’s relatively weak (but stronger than WEP
64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if
any of your devices don’t support WPA or WPA2.
WEP 64 Bit - Open This option provides security, but it’s relatively weak. This option works with
older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2.
Open WEP uses the key for encryption, but not for authentication.
WEP 128 Bit - Open This option provides security, but it’s relatively weak (but stronger than WEP 64
Bit - Open). This option works with older and newer Wi-Fi devices, and is recommended only if any of
your devices don’t support WPA or WPA2.
Open WEP uses the key for encryption, but not for authentication.
17
WPA Personal - TKIP This is a strong security standard that is supported by most Wi-Fi devices. WPA Personal - TKIP/AES This is a strong security standard that is supported by most Wi-Fi
devices.
WPA2 Personal - AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA2 Personal - TKIP/AES This is a stronger, newer security standard that is limited to newer Wi-Fi
devices.
WPA/WPA2 Personal (recommended setting) Wi-Fi devices that use either WPA or WPA2 can
connect to the Overdrive Pro 3G/4G Mobile Hotspot. This setting is supported by most Wi-Fi devices.
Your Device is Now Restarting
The ―Your device is now restarting‖ window opens if you’ve clicked Set up my Overdrive Pro and then clicked Submit.
The changes take effect automatically after the device restarts.
You should write down the following information that’s displayed in the window:
Wi-Fi network name Wi-Fi password
To complete the process:
1. Wait until the device LCD displays ―Connect your computer to Wi-Fi Network.‖
2. Connect your computer to the Wi-Fi network, using the information you’ve written down.
3. After the Wi-Fi connection was successfully established, click the Click here text in the window.
18
Activating and Using Your Network Service
Note: If you’re able to connect to 3G, you are already set up to use DataJack service on the 3G network; no further action is needed.
Before using your device, you must have a DataJack wireless network account set up. The process of setting up an account is called activation. When the device starts up, it will detect whether the device has been configured with an account (―preactivated‖). If it has not, the activation process starts automatically.
In most cases, the activation process will be seamless, not requiring any action from your part; in some cases, you won’t even see any activation-related messages displayed on the device LCD.
Initiating Activation of Your Device for 3G
In rare cases, the device LCD and the home page may indicate that activation is required:
The LCD displays ―3G Activation failed.‖ The home page displays the alert ―3G Activation Required.‖
Note: You will still be able to connect to the Internet when you have 4G coverage.
To activate your device for 3G:
1. In the address bar of your Web browser, type http://192.168.0.1 to display the home page.
2. In the Admin Login section (in the upper left area of the home page), enter the administrator password
(1–20 characters/numbers). (The default password is ―password‖.)
3. Click OK.
4. Click the alerts icon to display the alert window.
5. If more than one alert is available, use the < and > buttons (at the top of the alert window) to browse to
the ―3G Activation Required‖ alert.
6. In the alert, click Activate now.
19
Connecting Through USB
TRU-Install
TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see ―Making a Tethered Connection‖
below.) An installation CD is not required.
Making a Tethered Connection
Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required the device supports the TRU-Install feature.
Note: If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work. To prevent this message from being displayed, install the device driver.
20
Windows
To install the device driver on Windows:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. If the TRU-Install window is not displayed, in Windows Explorer browse to the TRU-Install entry (under
My Computer), then browse to the Win folder and run Setup.exe.
- or –
If you’re running Windows Vista and the AutoPlay window opens, click Run setup.exe.
4. In the TRU-Install window, click OK.
5. Install the Sierra Wireless USB driver. Follow the onscreen instructions.
Mac
To install the device driver on Mac:
1. Make sure the device is turned on.
2. Connect the device to your computer through the micro-USB cable.
3. In the window that appears, double-click the .pkg file.
4. Install the Sierra Wireless USB driver. Follow the onscreen instructions.
5. When prompted for your password, enter your Mac password.
Connecting the Device to Your Computer
1. Insert the larger end of the micro-USB cable into your computer.
2. Insert the other end of the cable into the micro-USB port on the side of your device.
21
Browser Interface Home Page
The home page is the entry page of the browser interface that lets you:
Display status information for your device and your data connection. Launch and end a network connection. Change the settings for your device and your data connections (if you’re logged in). Access additional resources (the user guide and the Important Information document).
Displaying the Home Page of Your Device
Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable).
To display the home page, type one of the following in the address bar of your Web browser:
http://OverdrivePro http://192.168.0.1
Note: If you’re using the Google Chrome Web browser, after typing in the address bar, press the Down Arrow key and then the Enter key. (If you press only the Enter key, a Google search is started, using the information you typed in.)
22
Logging On as an Administrator
To log in:
1. Make sure that nobody else is already logged in other people can use the home page at the same
time, but only one user can be logged in.
2. In the Admin Login section (in the upper left area of the home page), enter the administrator password
(1–20 characters or numbers). (The default password is ―password.‖ It’s recommended you change the password, if you haven’t already.)
3. Click OK.
After a period of inactivity, you will be automatically logged off (timeout security feature), unless you select Remember me (below the password field).
Turning Your Device Off
From the home page:
1. Make sure you’re logged in to the home page.
2. Click Power Off (below the Virtual Device).
Note: You can also turn the device off by pressing and holding the power button for 2 seconds
23
Alerts
The alerts icon (!) indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page.
Click the icon to display the Alert window. If more than one alert is available:
The higher priority alert opens. When you close an alert, the next alert opens.
You can use the < and > buttons (at the top of the alert window) to view other alerts.
The options and instructions shown in the alert window depend on the alert event. Please read the instructions carefully. They may state, for example, that you have to reconnect to Wi-Fi after an update is installed.
SD Card Error
If you’re having problems reading from the microSD card, or if the SD Card Error alert window opens or the device LCD displays ―SD Card error,‖ try the following:
1. Remove and reinsert the microSD card.
2. If the card is still not working, try it in the microSD slot of another computer. If it works in the other
device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try using a different microSD card or reformatting your card.
Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.
24
Launching Your Network Connection
After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled Connect Automatically.
You will need to manually launch a connection if:
The connection was unsuccessful. You’ve disabled auto-connect. You’ve manually ended a connection (by clicking Disconnect).
To launch a connection:
Click Connect on the Virtual Device on the home page. (You must be logged in.)
or
Click Connect in the Mini Window. (You must be logged in.)
or
If the device LCD displays ―Disconnected from 3G/4G network. Connect now?‖, press the power button
on the device.
Sharing Your Network Connection
For other users to share your network connection:
1. Provide the Wi-Fi network name and password to them.
2. On their computer, users must connect to the Wi-Fi network of the Overdrive Pro 3G/4G Mobile
Hotspot.
25
Using a microSD Card
Before Using the microSD Card Slot
1. Enable the slot.
2. Set up access to the slot.
3. Optionally, rename the microSD Shared Folder Name.
4. Let other users know how they can access the card.
Enabling the microSD Card Slot
Before computers can recognize the microSD card, you must enable the microSD slot on the device.
1. Make sure you’re logged in to the home page.
2. In the SD Card Information and Settings window, select Enable SD Card.
or
3. Click Advanced settings > Device > microSD Card and set the SD-Card Slot field to Enable.
Setting Up Access to the microSD Card
If you’ve enabled access to the microSD card, you must also specify whether a username and password are
required to access the card.
1. Make sure you’re logged in to the home page.
2. In the SD Card Information and Settings window or from Advanced settings > Device > microSD
Card, under Username and Password Security, select one of the values:
26
Loading...
+ 59 hidden pages