DATA CONNECT ENTERPRISE
User’s Manual
For
DSP19.2 & DSP9612
Fast Poll Modem
Document Number 520-01001-101 Rev. A
Copyright © 2008 Data Connect Enterprise.
All Rights Reserved.
Web site: www.data-connect.com
The products and programs described in this User’s Manual are licensed products of Data connect
Enterprise. This User’s Manual contains proprietary information protected by copyright, and this
User’s Guide and all accompanying hardware and documentation are copyrighted.
Data Connect Enterprise. does not warrant that the product will work in all environments and
applications, and makes no warranty and representation, either implied or expressed, with respect to
the quality, performance, merchantability, or fitness for a particular purpose.
Information in this User’s Guide is subject to change without notice and does not represent a
commitment on the part of Data Connect Enterprise. Data Connect Enterprise. assumes no
responsibility for any inaccuracies that may be contained in this User’s Manual.
No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
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Connect Enterprise
DSP19.2 Fast Poll Modem User’s Manual
520-01001-101 Rev. A
December 2007
DATA CONNECT ENTERPRISE
Contents
Chapter 1 Introduction............................................................................................ 6
Features......................................................................................................................7
Applications.................................................................................................................8
Chapter 2 Installation.............................................................................................. 9
Unpacking Your Hardware..........................................................................................9
Additional Items You Need to Complete Your Installation...........................................9
Hardware Overview...................................................................................................10
Front View.................................................................................................................10
Back View..................................................................................................................10
Rack-Mount View......................................................................................................11
Installation Summary.................................................................................................11
Configuring the Modem.............................................................................................12
Setting the DIP Switches...........................................................................................14
S1-1, S1-2, S1-3 − Modem Data Rate.................................................................15
S1-4 − Async Character (Fast-Poll Mode Only) ..................................................15
S1-5 − Auto RTS .................................................................................................15
S1-6 − Transmit Carrier Control ..........................................................................15
S1-7 − 2 or 4-Wire Operation ..............................................................................16
S1-8 − Transmitter Impedance............................................................................16
S1-9 − Remote Loopback Enable........................................................................16
S1-10 − Reserved (Test Only).............................................................................17
S2-1 through S2-3 − Transmit Level....................................................................17
S2-4 − Receiver Dynamic Range........................................................................17
S2-5 and S2-6 − Cable Equalizer (Fast-Poll Mode Only)....................................18
S2-7 − Anti-streaming..........................................................................................18
S2-10 − RTS-CTS Delay (Bell 202 Mode Only) ..................................................18
Configuring the Jumper Blocks .................................................................................19
For Stand-alone Units..........................................................................................19
For Rack-Mount Plug-in Modules........................................................................19
Connecting to a Transmission Line...........................................................................19
Connecting to a Voltage Source................................................................................21
Connecting to an RS-232 Device..............................................................................22
Connecting to an RS-485 Device..............................................................................22
LEDs..........................................................................................................................23
Loopback Control Switch...........................................................................................23
iii User’s Manual - DSP19.2 Fast Poll Modem
Contents
Appendix A Troubleshooting................................................................................ 25
Problem Solving........................................................................................................25
Appendix B Specifications ................................................................................... 26
General Specifications ..............................................................................................26
Mechanical Specifications.........................................................................................27
Interface Connector Pin Assignments.......................................................................27
RS-232 (DTE) Interface.............................................................................................28
RS-485 (DTE) Interface.............................................................................................28
Environmental Specifications....................................................................................28
Appendix C Limited Product Warranty................................................................ 29
Appendix D RMA Procedure................................................................................. 30
iv User’s Manual - DSP19.2 Fast Poll Modem
Contents
Figures
Figure 1-1. Point-to-Point Network Using the DSP19.2FP Modem.........................................8
Figure 1-2. Multipoint Polling Network Using the DSP19.2FP Modem...................................8
Figure 2-1. Front View of the DSP19.2 Modem....................................................................10
Figure 2-2. Back View of DSP19.2 Modem...........................................................................10
Figure 2-3. Rack-Mount Module for the DSP19.2-RM Modem Board...................................11
Figure 2-4. DSP19.2 Fast-Poll Stand-alone Modem Board..................................................13
Figure 2-5. DSP19.2 Fast-Poll Rack-mount Modem Board ..................................................13
Figure 2-6. DSP19.2 Modem Transmission Line Interface...................................................20
Figure 2-7. Pin Locations on the Modem’s RJ-11C Jack......................................................22
Figure 2-8. Loopback Diagnostic Modes...............................................................................24
Figure 2-9. Back-to-Back Connection to a Second Modem..................................................27
Tables
Table 2-1. Modem Switch Settings .......................................................................................14
Table 2-2. Modem Operating Speed.....................................................................................15
Table 2-3. Transmit Levels....................................................................................................17
Table 2-4. Transmission Line Connector Pin Assignments ..................................................20
Table 2-5. RJ-11C Modular Jack Pin Assignments...............................................................22
Table 2-6. Modem LEDs.......................................................................................................23
Table A-1 Problem Solving ..................................................................................................25
Table B-1. Leased Line Terminal Block Pin Assignments ....................................................27
Table B-2. RS-232 (DTE) Interface.......................................................................................28
Table B-2. RS-485 (DTE) Interface.......................................................................................28
v User’s Manual - DSP19.2 Fast Poll Modem
DATA CONNECT ENTERPRISE
Chapter 1
Introduction
Thank you for purchasing DCE’s DSP19.2 fast poll modem, the finest industrial-grade fastpoll modem available.
The DCE modem is a 19200/9600/2400/1200 bps modem designed for 4-wire, full-duplex or
2-wire, half-duplex operation over a voice-band leased line or private line. The modem is
designed utilizing the latest digital-signal processing (DSP) technology to achieve high
performance. The modem employs efficient modulation and encoding scheme to achieve
fast modem training time. The modem is also backward compatible with Bell 202 and ITU-T
V.23 modems.
The DSP19.2 is the most technologically advanced modem on the market. Boasting a fast
DSP processor and automatic adaptive equalizer, the DSP19.2 modem is ideally suited for
multi-point communication systems that require fast response time, short training time, and
low throughput delay.
This User’s Guide describes the DSP19.2 (AC-powered) and DSP19.2-LV (DC-powered)
stand-alone modems, as well as the rack-mount DSP19.2-RM plug-in module for the
Motorola/UDS RM16M. This manual is designed to get your modem “up and running” as
quickly as possible. It contains all the information you need to configure and install your
modem. It also contains troubleshooting information in the unlikely event you encounter a
problem with your modem.
6 User’s Manual - DSP19.2 Fast Poll Modem
Introduction
Features
The DSP19.2 modem is specifically designed for harsh environments typically associated in
utility substations and industrial facilities. Though functionally similar to commercial modems,
the DSP19.2 provides the following unique features that make it well suited for utility and
industrial applications.
y Packaged in a rugged, compact enclosure for industrial applications.
y Leased-line interface protected with heavy-duty surge protection devices.
y Built-in hardware watchdog timer for software lock-up prevention without
requiring human intervention, making it ideal for unmanned locations.
y Works within an extended temperature range of -40ºC to +85ºC.
y Designed with coupling transformers for high-voltage isolation and common
mode noise rejection in industrial and commercial environments.
y Operate over voice-band conditioned or unconditioned leased-line and pilot
wires.
y Accepts power from a wide range of AC and DC power supplies:
– DSP19.2: 90 to 265 VAC or 100 to 400 VDC
– DSP19.2-LV: 10 to 60 VDC
– DSP19.2-RM: Plug-in module for the Motorola/UDS RM16M modem nest
y Standard industrial connectors for data, analog, and power interfaces allow
reliable interconnection to other industrial equipment.
y Asynchronous data rates (selectable) of 19200, 9600, 2400, and 0-1800 bps.
y Easily accessible DIP switches for user configuration and option selection.
y DB9-F connector for RS-232/V.24 interface, and RJ-11 for RS-485.
y Local analog, local digital, and remote digital loopback diagnostics.
7 User’s Manual - DSP19.2 Fast Poll Modem
Introduction
Applications
The DSP19.2 modem is designed for point-to-point and multipoint data communications.
Figure 1-1 shows a typical point-to-point configuration using the DSP19.2 modem and
Figure 1-2 shows a typical multipoint configuration using the DSP19.2 modem.
Modem
Workstation
Modem
Remote Terminal
Figure 1-1. Point-to-Point Network Using the DSP19.2 Modem
Modem
Modem
Workstation
Modem
Modem
Modem
Remote Terminal
Modem
Remote Terminal
Figure 1-2. Multipoint Polling Network Using the DSP19.2 Modem
There are a number of factors that can affect the modem’s operation and performance.
These include:
y Modem speed (i.e. bit error rate, transmission line distance)
y 2-wire or 4-wire configuration
y Transmission line characteristics, noise, and line impairments
y Network configuration (point-to-point or multipoint)
8 User’s Manual - DSP19.2 Fast Poll Modem
DATA CONNECT ENTERPRISE
Chapter 2
Installation
This chapter describes how to configure and install the modem to maximize the performance
and to match with your Data Terminal Equipment (DTE) or Remote Terminal Unit (RTU).
Unpacking Your Hardware
Your package should include:
y At least one of the following DSP19.2 modems:
– Model DSP19.2 for 90 to 265 VAC
– Model DSP19.2-LV for 10 to 60 VDC
– Model DSP19.2-RM for RM16M plug-in module
y A switching power supply module for 90-265VAC input (model DSP19.2 only)
y A leased-line cable with optional earth ground conductor (for stand-alone units
only)
y A DC power cable (model DSP19.2-LV modem only)
y This User’s Manual or CD-ROM
If your package contents are damaged or missing, contact your place of purchase.
Additional Items You Need to Complete Your Installation
To complete your installation and operate your modem, you need these additional items:
y Two- or four-wire transmission line or leased line
y A DB-9 data cable for your RS-232 interface Data Terminal Equipment (DTE)
port, or a RJ-11C data cable for your RS-485 DTE.
y Power supply that provides either:
– 90 to 265 Volts AC, 50 to 60 Hz, single phase or 100 to 400 VDC (if you have
the model DSP19.2 modem), or
– 10 to 60 Volts DC (if you have the model DSP19.2-LV modem)
– For the DSP19.2-RM, consult the documentation for your Motorola/UDS
RM16M
9 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Hardware Overview
Front View
Figure 2-1 shows the front view of the DSP19.2 stand-alone modem. Starting from the left
side, this view shows:
y A set of eight LEDs for modem interface status (see Table 2-6 on page 23)
y A loopback control push-button switch (see Loopback Control Switch on page 23)
Figure 2-1. Front View of the DSP19.2 Modem
Back View
Figure 2-2 shows the back view of the DSP19.2 stand-alone modem. Starting from the left
side, this view shows:
y A 4-wire/2-wire configuration block labeled LEASED LINE
y An RJ-11 modular jack labeled RS-485 for connecting the modem to an RS-485
RTU
y A female, 9-pin RS-232 connector labeled RS-232 for connecting the modem to a
standard DTE (RTU)
y A power connector labeled 10-48V DC
Figure 2-2. Back View of DSP19.2 Modem
10 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Rack-Mount View
Figure 2-3 shows the rack-mount plug-in module.
Figure 2-3. Rack-Mount Module for the DSP19.2-RM Modem Board
Installation Summary
This section describes the steps for installing the modem.
NOTE:
1. Configure the modem using the DIP switches and jumpers. See pages 14 and
2. Connect to a transmission line. See page 19.
3. Connect to a voltage source. See page 21.
4. Connect a DTE device. See page 22.
It is important to follow the steps below to configure the modem’s DIP
switches to match your DTE/RTU interface requirement and the transmission
line characteristics. If you are not certain about your system’s parameters or
the leased-line configuration, please contact your network administrator for
assistance.
19.
11 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Configuring the Modem
You configure the modem using the two sets of DIP switches and two sets of configuration
jumpers on the printed circuit board of the modem labeled S1 and S2, JP1 and JP3.
Configuration DIP switches S1 and S2 for the stand-alone and rack-mount modems are
identical. Their descriptions in this user’s manual apply to both modem versions.
Configuration jumper JP1 for the rack-mount modem card is used to select receiver
termination impedance.
It is important to follow the steps described below, in the order shown, to ensure that you
configure your modem properly using the modem DIP switches:
1. Use DIP switch 1 (S1) to configure the modem for your host DTE interface and
network topology. Using S1, you select the modem’s operating speed to match
you host computer or RTU devices, and other DTE specific operating
parameters.
2. Use DIP switch 2 (S2) to select the modem’s transmitter output level and receiver
dynamic range specific leased line conditions. The S2 settings apply for both
high-speed fast-poll (QAM) and low-speed (FSK) modes.
3. After you change the DIP switch settings, recycle power to the modem to have
the settings take effect.
NOTE:
The DIP switch settings will not take effect until you recycle power to the
modem.
To access the configuration DIP switches and jumpers on the stand-alone modem:
1. Ground yourself to discharge any ESD, which might cause damage to the
sensitive devices on the modem board.
2. Use a small Philips screw driver to remove the rear panel and carefully slide the
modem board out of the enclosure. The location of the DIP switches and jumpers
for the stand-alone modem are shown in Figure 2-4. For DIP switches and
jumpers on the rack-mount plug-in module, see Figure 2-5.
3. Carefully return the modem board into the enclosure. Then replace the rear panel
after the configuration is completed.
12 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Configuration Swi tc h es
S1 & S2
D17 D18 D19 D20 D21 D22 D23
1
1
D24
S3
U10
Configuration Jumpers
JP1 & JP3
J4
S1
10
S2
10
JP1
5
6
RS485
3
U8
600
Hi-Z
JP3
1
J5
1
2
RS232
T2 T3
JP2
GT3GT2
11 10
J3
J1J2
F1 F2 F3 F4
J6
Figure 2-4. DSP19.2 Fast-Poll Stand-alone Modem Board
Configuration DIP Switches
y
a
l
r
r
e
e
e
m
D
e
z
z
1
2
3
i
a
i
l
g
l
l
l
l
S
e
1
2
a
n
a
r
e
v
e
L
Data Rate 1
Data Rate 2
Data Rate 3
D2 D1D3D4D5D6D7D8D9
Char Length
S1 S2
U3
S3
U4
U2
x
Auto RTS
Tx Carrier
4W/2W
Tx Impedance
RDLB Disable
Factory only
T
10
11
U10
U8
U1
U5
e
e
T
t
u
a
u
n
n
v
v
C
S
q
q
R
e
e
o
o
-
-
i
i
i
E
E
L
L
t
t
t
S
v
p
p
n
T
x
c
x
x
x
O
O
R
T
A
R
T
T
R
10
U12
U6
U14
Y1
Y2
U9
U7
U15
2
1
J1
13 14
D27 D25
GT4 GT3
U21
U22
600 ohmHigh-Z
31
JP1
U15
U17
U18
Configuration Jumper
for Receiver Termination
E3
J2
U19
T1
T2
D11 D10
GT2 GT1
E2
F1
F2
F3
F4
E1
Figure 2-5. DSP19.2 Fast-Poll Rack-mount Modem Board
13 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Setting the DIP Switches
S1 and S2 are 10-position DIP switches used to configure all the options and features of the
modem. Table 2-5 shows the setting of the switches.
NOTE:
Switches S1 and S2 are toggle switches. To configure the switches, use a
small sharp pin to firmly press down on one end to open or to close each
switch. Never leave any switch in half open and half close. Press down on the
side of the switch labeled OPEN is referring to as OFF condition. When the
switch is CLOSED, it is in the ON state.
Table 2-1. Modem Switch Settings
DIP Switches
S1-1 to S1-3: Modem Data Rate
S1-4: DTE Async Character
S1-5: Auto RTS
S1-6: Transmit Carrier Control
S1-7: 2- or 4-wire leased line
S1-8: Transmitter Impedance
S1-9: Remote Digital Loopback
S1-10: Test Only (Reserved)
S2-1 to S2-3: Transmit Output Level
S2-4: Modem Receive Dynamic Range
S2-5: TX Cable Equalizer
S2-6: RX Cable Equalizer
S2-7: Anti-streaming
S2-8: RTS-CTS Delay (Bell 202T only)
Switch Settings
ON OFF (Default)
DIP Switch S1
: SW1=OFF, SW2=OFF, SW3=OFF
19200
: SW1=ON, SW2=OFF, SW3=OFF
9600
: SW1=OFF, SW2=ON, SW3=OFF
2400
Bell 202T
V.23:
11 bit 10 bit
Enable Disable
Constant On Controlled by RTS
2-wire half duplex 4-wire full duplex
Controlled by RTS 600 ohms
Enable Disable
Test only Normal
DIP Switch S2
From -12 to +3 dBm (see Table 2-5)
-10 to -43dBm +3 to -30dBm
Enabled Disabled
Enabled Disabled
Active Inactive
33 msec 8 msec
: SW1=OFF, SW2= OFF, SW3= ON
SW1=ON, SW2=ON, SW3=ON
NOTE:
Switches S2-9 and S2-10 are for future options.
14 User’s Manual - DSP19.2 Fast Poll Modem
Installation
S1-1, S1-2, S1-3 − Modem Data Rate
y S1-1, S1-2, S1-3: Select the modem speed per Table 2-2
Table 2-2. Modem Operating Speed
To Select… Set Switch S1-1 to… Set Switch S1-2 to… Set Switch S1-3 to…
19,200 bps OFF OFF OFF
9600 bps ON OFF OFF
2400 bps OFF ON OFF
Bell 202T OFF OFF ON
V.23/1200 ON ON ON
For modem speeds of 2400 bps or higher, the modem uses QAM modulation automatically.
When the modem is operating at 1200 bps either in Bell202T or ITU-V.23 mode, the modem
uses FSK modulation.
S1-4 − Async Character (Fast-Poll Mode Only)
y S1-4 ON = 11 bits
y S1-4 OFF = 10 bits (default)
Switch S1-4 selects whether the async character is 10 or 11 bits long. This switch setting is
ignored when the modem uses FSK modulation.
S1-5 − Auto RTS
y S1-5 ON = Enable Auto RTS
y S1-5 OFF = Disable Auto RTS (default)
For data terminals that do not provide hardware Request To Send (RTS), set switch S1-5 to
ON to enable auto RTS mode. In this mode, TXD is detected at the modem and an internal
RTS signal is turned ON. After training completes, the TXD is transmitted to the remote
modem. The transmitter turns itself off if no TXD is detected after a pre-determined length of
idle time.
S1-6 − Transmit Carrier Control
y S1-6 ON = Constant carrier
y S1-6 OFF = Controlled by RTS (default)
Switch S1-6 selects either constant or switched carrier. Constant carrier allows DTEs, such
as asynchronous terminals or RTUs, to operate with modems, without requiring an input
15 User’s Manual - DSP19.2 Fast Poll Modem
Installation
RTS signal. If you enable constant carrier (switch S1-6 = ON), the modem forces the
transmit carrier active and the RTS-CTS delay is shortened to less than 0.5 ms.
You can use constant carrier in 4-wire point-to-point, or at the master unit of multi-point
network applications to reduce modem training time.
In switched-carrier mode (switch S1-6 = OFF), the RTS-CTS delay is 23 ms for 2400 bps
and above.
S1-7 − 2 or 4-Wire Operation
y S1-7 ON = 2-Wire, Half-Duplex Mode
y S1-7 OFF = 4-Wire, Full-Duplex Mode (default)
Switch S1-7 configures the modem for either 4-wire full-duplex or 2-wire half-duplex
operation.
S1-8 − Transmitter Impedance
y S1-8 ON = Switched by RTS
y S1-8 OFF = 600 Ω (default)
Switch S1-8 is used for multi-point configuration networks. When multiple modems are
connected on the same metallic circuit:
y The transmitter termination should be of high impedance if the modem is not
transmitting in order not put a load on the line.
y The transmitter is only terminated with 600 ohms when RTS is asserted.
This configuration should be used for all slave modems to prevent the transmitting modem
from being unnecessarily burdened. To select this configuration, set switch S1-8 ON for the
slave modems.
If you use the modem with transmission lines that are transformer-coupled or with an
impedance-isolated network (such as a transformer bridge), set switch S1-8 OFF for proper
operation.
S1-9 − Remote Loopback Enable
y S1-9 ON = Loopback enabled
y S1-9 OFF = Loopback disabled (default)
During instances of channel noise, the modem may mistake a received preamble as a
request to go into remote digital loopback. Setting switch S1-9 to OFF prevents the modem
16 User’s Manual - DSP19.2 Fast Poll Modem
Installation
from participating in a remote digital loopback with another modem. Switch S1-9 does not
prevent the modem from sending a remote digital loopback request to a remote modem.
S1-10 − Reserved (Test Only)
y S1-10 = must be OFF
Switch S1-10 must be in the OFF position for normal operation. It is reserved for factory
testing only.
S2-1 through S2-3 − Transmit Level
Switches S2-1 through S2-3 adjust the modem’s transmit level. Table 2-5 shows the transmit
levels you can select using these switches.
Table 2-3. Transmit Levels
Transmit Level
S2-1 S2-2 S2-3
0 dBm OFF OFF OFF
−2 dBm
−4 dBm
−6 dBm
−8 dBm
−10 dBm
−12 dBm
+3 dBm ON ON ON
OFF OFF ON
OFF ON OFF
OFF ON ON
S2-1 through S2-3 Switch Settings
ON OFF OFF
ON OFF ON
ON ON OFF
S2-4 − Receiver Dynamic Range
y S2-4 ON = −10 to −43 dBm
y S2-4 OFF = +3 to −30 dBm (default)
For short distances or to select a strong receive signal, set S2-4 to OFF. For a long-distance
cable or low receive signal level, set S2-4 to ON (−43 dBm).
17 User’s Manual - DSP19.2 Fast Poll Modem
Installation
S2-5 and S2-6 − Cable Equalizer (Fast-Poll Mode Only)
y S2-5 ON = Enable TX Cable Equalizer
S2-5 OFF = Disable TX Cable Equalizer (default)
y S2-6 ON = Enable RX Cable Equalizer
S2-6 OFF = Disable RX Cable Equalizer (default)
If you use the DSP19.2 as a limited-distance modem over pilot wire or unloaded cables, you
may need to improve or extend the modem’s polling performance on long transmission lines
by using the modem’s internal fixed Compromise Cable Equalizer when polling on long
metallic circuits. The cable equalizer is active only when the modem is in QAM fast-poll
mode (2400 bps or higher).
S2-7 − Anti-streaming
y S2-7 ON = Anti-streaming is active
S2-7 OFF = Anti-stream is inactive (default)
Typically, anti-streaming is used in multi-point applications to prevent a malfunctioning slave
data terminal or RTU from occupying the line indefinitely. When anti-streaming is active, the
modem can transmit data for a maximum of 27 seconds before the transmitter turns off
automatically. The modem then looks for an ON-to-OFF RTS transition before proceeding
with normal operation. Anti-streaming can be selected in either high-speed or low-speed
mode.
S2-10 − RTS-CTS Delay (Bell 202 Mode Only)
y S2-10 ON = 33.0 ms delay
y S2-10 OFF = 8.0 ms delay (default)
Switches S2-10 determines the duration of the RTS-CTS delay in Bell 202 mode.
For V.23 mode, the RTS-CTS delay is fixed at 33 ms.
18 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Configuring the Jumper Blocks
For Stand-alone Units
Jumper block JP1 is use to select RS-232/V24 or RS-485 interface with your DTE or RTU.
• RS-232: Two shorting jumpers are placed over pins 1 & 3, and 2 & 4 (default)
• RS-485: Place two shorting jumpers over pins 3 & 5, and 4 & 6
Jumper block JP3 is used to set the modem’s receiver termination impedance
• 600 ohms: A shorting jumper is placed over pins 2 & 3 (default)
• High impedance: Place a shorting jumper over pins 1 & 2
For Rack-Mount Plug-in Modules
Jumper block JP1 is used to set the modem’s receiver termination impedance
• 600 ohms: A shorting jumper is placed over pin 2 & 3 (default)
• High impedance: A shorting jumper is placed over pin 1 & 2
Select high receiver impedance (Hi-Z) if multiple modems are connected in a multipoint configuration but without an impedance matching bridged such as private
metallic circuit environment. In this configuration, only one receiver should be
configured for 600 ohms.
Connecting to a Transmission Line
The modem has a transmission line interface that can be configured for 2- or 4-wire analog
connection, where one pair (Tx-A and Tx-B) is used to transmit data and the other pair (Rx-A
and Rx-B) is used to receive data. The transmit pair and receive pair are non-polarized.
Table 2-4 shows the pin numbers and corresponding signals for the modem. Figure 2-6
shows the transmission line interface.
NOTE:
For communication to occur, the Rx line of one modem must connect to the Tx
line of the other modem. The modem’s Tx/Rx pair are non-polarized.
NOTE:
19 User’s Manual - DSP19.2 Fast Poll Modem
The modem does not support leased-line operation with DC shielding current.
Leased-line connector pin assignments for the rack-mount module can be
found in the documentation for your Motorola/UDS RM16M.
Installation
Table 2-4. Transmission Line Connector Pin Assignments
This Pin Number… Corresponds to This Signal…
1 Rx
2 Rx
3 Tx (Tx/Rx)
4 Tx (Tx/Rx)
5 Earth Ground (optional)
NOTE:
When 2-wire half duplex is used, the TX pair must be used for both transmit
and receive.
Figure 2-6. DSP19.2 Modem Transmission Line Interface
20 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Connecting to a Voltage Source
The back panel of the modem provides a 2-position screw terminal power interface
connector. For your convenience, the DC voltage of the input power is non-polarized. To
meet your specific application, the modems can be powered from the following power
sources:
y Model DSP19.2 (with AC-DC power converter): 90 to 265 Volts AC, 50 to 60 Hz,
single phase or 100 to 400 VDC. The output of the converter is a 12 VDC source
that will power the modem.
y Model DSP19.2-LV (DC version): 10 to 60 Volts DC. The model DSP19.2-LV
comes with a power cord for making this connection.
Figure 2-2 on page 10 shows the connection to the Model DSP19.2FP’s power interface
shows the connection to the Model DSP19.2-LV’s power interface.
WARNING:
Before you connect a voltage source, observe the following power supply
voltage guidelines. Otherwise, you will void your warranty if the wrong voltage
is applied.
y Be sure the voltage source is within the permitted ranges shown
above. Otherwise, your modem and any attached devices may be
damaged.
y Customer-supplied cables must be suitable for the site
environmental conditions.
y Screw terminals on the power interface accept 24 to 16 AWG.
However, surge protection is effective only if there is a solidly
earthed ground connection greater than 18 AWG.
y Be sure the power source is not controlled by a wall switch, which
can be inadvertently turned off, shutting off power to the modem.
21 User’s Manual - DSP19.2 Fast Poll Modem
Installation
Connecting to an RS-232 Device
The modem back panel provides a female, 9-pin RS-232 connector that accepts an attached
RS-232 device (see Figure 2-2 on page 10). This connector accepts a standard connection
to a DTE (RTU) that conforms to the pin assignments shown under “RS-232 (DTE)
Interface” on page 28.
Connecting to an RS-485 Device
The modem rear panel provide an RJ-11C module jack connector for a 4-pin RS-485 or RS422 interface in the event that your DTE or RTU does not support the RS-232 interface (see
Figure 2-2 on page 10 and Figure 2-7).
The pin assignments for the RS-485 interface are listed in Table 2-5.
Pin #6 Pin #1
Figure 2-7. Pin Locations on the Modem’s RJ-11C Jack
Table 2-5. RJ-11C Modular Jack Pin Assignments
RJ-11 Pin Number… Corresponds to Signal Name Modem Input or Output
1 Not Used NA
2 RxD+ Output
3 RxD- Output
4 TxD+ Input
5 TxD- Input
6 Not Used NA
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Installation
LEDs
The front panel of the modem provides the LEDs shown in Table 2-5.
Table 2-6. Modem LEDs
LED Color Description
RTS Yellow Request To Send
CTS Yellow Clear To Send
TD Yellow Transmit Data
RD Yellow Receive Data
CD Yellow Carrier Detect
MR Yellow Modem Ready
ALB Red* Analog Loopback
DLB Red* Digital Loopback
* When the modem is in remote loopback, both the ALB and DLB LEDs go ON.
Loopback Control Switch
The front panel of the modem has a push button for initiating the following loopback
diagnostic tests:
y Local analog loopback ⎯ started by pressing the button one time. The ALB LED
should be ON. When a DTE is connected to the RS-232 port of the modem, the
transmit data is loop back to the DTE as receive data. This test will verify the
modem transmitter, receiver, and its RS-232 interface along with the connecting
cable.
y Local digital loopback ⎯ started by pressing the button two times. The DLB LED
should be ON. When a DTE is connected to the RS-232 port of the modem, the
transmit data is loop back to the DTE as receive data. This test will verify the
modem’s RS-232 interface along with the cable attached.
y Remote digital loopback ⎯ set the local modem’s RTS signal to low. Press the
local modem’s diagnostics test button three times. Both the ALB and DLB LEDs
should be ON. Then raise the local modem’s RTS signal to start the test. The
ALB and DLB LEDs of the remote modem should go ON when the modem is
responded to remote digital loopback. This test will verify both modems’
transmitters, receivers, and the leased line
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Installation
NOTE:
Be sure switch S1-9 is set to the ON position to enable the remote modem to
respond to remote digital loopback requests. This test is only available in fastpoll mode at 2400 bps or higher.
Figure 2-8 shows these three loopback diagnostics.
Transmitter
HOST
HOST
Receiver
Local (Host) Analog Loop Back
Transmitter
Receiver
Local (Host) Digital Loop Back
Leased Line
Leased Line
Receiver
Transmitter
RTU
Receiver
Transmitter
RTU
Receiver
Transmitter
RTU
HOST
Transmitter
Leased Line
Receiver
Remote (RTU) Digital Loop Back
Figure 2-8. Loopback Diagnostic Modes
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DATA CONNECT ENTERPRISE
Appendix A
Troubleshooting
In the event you encounter a problem using your DCE modem, refer to the troubleshooting
information in this appendix.
IMPORTANT:
If you encounter a problem with your modem, be sure the switches on the
modem are set to the appropriate positions (see Table 2-1 on page 14). If
a switch is halfway between an on and off setting, the modem will not
operate properly.
Problem Solving
Table A-1 offers troubleshooting solutions for modem problems.
Table A-1 Problem Solving
If… Perform These Procedures…
No LEDs are ON at the front
panel
Modem does not respond to the
attached DTE and the all LEDs
are off.
Modem does not receive data,
and the DCD and RxD LEDs are
off.
The RTS, CTS, and TxD LEDs
do not blink.
Check the power supply source. Be sure the input power to the
modem’s power connector is between 10 to 60VDC
Check the connecting RS-232 or RS-485 cable between the DTE and
the modem. The MR LED (Modem Ready) on the front panel should
be ON when the modem is idle.
Check the DIP switches of both modems to make sure that the same
data rate and operating parameters are identical on both modems.
The receive line pair may be disconnected from the modem. Make
sure the transmission line connection to the modem is accurate and
secure.
The receive signal level may be below the CD threshold. Set switch
S1-5 ON to see whether configuring the modem for a −43 dBm
threshold resolves the problem.
If this problem remains unresolved, perform a local ALB loopback
test to determine if the modem’s receiver is functioning correctly.
The attached terminal or DTE may not be sending data to the
modem. Verify that data is being transmitted. If data is being
transmitted, make sure the RS-232 cable is sound and securely
connected to the modem and terminal or DTE.
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DATA CONNECT ENTERPRISE
General Specifications
Appendix B
Specifications
Data rate:
Data format:
DTE interface:
Line conditions:
Operating modes:
Modulation:
Equalizer
RTS-CTS Delay:
Receiver dynamic range:
19200, 9600, 2400, 0-1800 (Bell 202T), or 1-1200 bps (V.23) asynchronous
8 or 9 data bits with 1 or more stop bits, or 7 data bit with parity bit
EIA RS-232/V.24, or RS-485 compatible
TELCO voice band 4- or 2-wire leased line, conditioned or unconditioned
Private metallic circuits up to 9.5 miles at 9600 bps (24 AWG) without cable
equalizer. Up to 15.0 miles (24 AWG) with TX and RX cable equalizer. Up
to 25 miles for FSK modes.
2-wire half-duplex or 4-wire full-duplex
QAM High-speed fast poll mode
FSK, Bell 202T or V.23 compatible
• Mark = 1200 Hz (1300 Hz, V.23)
• Space = 2200 Hz (2100 Hz, V.23)
• Soft Carrier = 900 Hz (Bell 202T only)
Automatic, adaptive
23 ms. (fast poll at 2400 bps and above)
8 or 33 ms (Bell 202T)
33 ms (V.23)
0 to –30 dBm or –10 to –43 dBm
Operating temperature:
Power supply:
Surge protection:
Carrier control:
Carrier loss recovery:
Throughput delay:
Auto RTS:
Anti-streaming:
26 User’s Manual - DSP19.2 Fast Poll Modem
-40°C to +85°C
Wide range switching power supply:
• DSP19.2 (AC version): 90 to 265 Volts AC, 50/60 Hz, single phase
or 90 to 400 VDC
• DSP19.2-LV (DC version):10 to 60 Volts DC
Leased line, up to 15KV
Constant or switched, DIP switch selectable
Train on data automatically
Less than 10 milliseconds for fast polling
Support DTE without hardware RTS
27-second timer to prevent transmitter lock-up network
Specifications
Mechanical Specifications
Enclosure:
Dimensions:
Weight:
Interface connectors
Leased Line:
Data Terminal Equipment:
Aluminum with removable front and rear panels
5.0” wide x 6.5” long x 1.30” high
1.0 lbs without AC to DC power converter module
5-position screw terminal (includes earth ground)
DB-9 female connector (for RS-232)
RJ-11C module jack (for RS485)
Interface Connector Pin Assignments
Table B-1. Leased Line Terminal Block Pin Assignments
This Pin Number… Corresponds to This Signal…
1 Rx
2 Rx
3 Tx
4 Tx
5 Earth Ground (optional)
NOTE:
When 2-wire half-duplex is used, the TX pair must be used for both transmit
and receive.
Figure 2-9. Back-to-Back Connection to a Second Modem
27 User’s Manual - DSP19.2 Fast Poll Modem
Specifications
RS-232 (DTE) Interface
Table B-2. RS-232 (DTE) Interface
Signal Name Modem Input/Output DB-9 Pin Description
DCD Output 1 Data Carrier Detected
RXD Output 2 Receive Data
TXD Input 3 Transmit Data
SG
DSR Output 6 Data Set Ready
RTS Input 7 Request To Send
CTS Output 8 Clear To Send
⎯
5 Signal Ground
(Modem Ready)
RS-485 (DTE) Interface
Table B-3. RS-485 (DTE) Interface
RJ-11 Pin Number… Corresponds to Signal Name Modem Input or Output
1 Not Used NA
2 RxD+ Output
3 RxD- Output
4 TxD+ Input
5 TxD- Input
6 Not Used NA
Environmental Specifications
Operating temperature:
Storage temperature:
Operating humidity:
Line isolation:
Surge protection:
-40 to + 85
-40 to +125
5 to 95 %, non-condensing
3750 V RMS
Leased line up to 15K VA
o
C
o
C
28 User’s Manual - DSP19.2 Fast Poll Modem
DATA CONNECT ENTERPRISE
Appendix C
Limited Product Warranty
DCE warrants that the Product sold will be free from defects in material and workmanship
and perform to DCE' applicable published specifications for a period of 24 months from the
date of delivery to Customer. The liability of DCE hereunder shall be limited to replacing or
repairing, at its option, any defective Products that are returned F.O.B. to DCE's Olney,
Maryland facility (or, at DCE's option, refunding the purchase price of such products). In no
case are Products to be returned without first obtaining permission and a customer return
order number from DCE. In no event shall DCE be liable for any consequential or incidental
damages.
Products that have been subject to abuse, misuse, accident, alteration, neglect,
unauthorized repair or installation are not covered by the warranty. DCE shall make the final
determination as to the existence and cause of any alleged defect. No liability is assumed for
expendable items such as lamps and fuses. No warranty is made with respect to custom
products or Products produced to Customer's specifications except as specifically stated in
writing by DCE in the agreement for such custom products.
Warranty is voided if the serial number label on the printed
circuit assembly of the returned modems is removed,
defaced, or destroyed. This label contains the serial number
that will provide proof of the date of manufacturing.
This warranty is the only warranty made by DCE with respect to the goods delivered
hereunder, and may be modified or amended only by a written instrument signed by a duly
authorized officer or DCE and accepted by Customer.
This warranty and limitation extends to customer and to users of the product and is in lieu of
all warranties with respect to the product whether express, implied, or statutory, including
without limitation the implied warranties of merchantability and fitness for a particular
purpose.
29 User’s Manual - DSP19.2 Fast Poll Modem
DATA CONNECT ENTERPRISE
Appendix D
RMA Procedure
Before returning any DCE product, an RMA number must be obtained. Before asking for an RMA
number, ascertain that the product was purchased from DCE. If you bought the product from a
Distributor or Systems Integrator, the product should be returned to that vendor.
The most convenient method to obtain an RMA authorization for a product purchased from DCE
is to submit a request by fill in the form from www.data-connect/returns.htm
required must include
y Company name
y Address (including any Mail Stop or specific delivery information)
y Name, contact information, and e-mail address for the technical contact(s) at your
company
. Information
If the above information is on your letterhead, that format is acceptable.
For each item you wish to return, please include:
y The product model number (usually found on the serial number tag)
y The serial number for each item you wish to return
y A description of the problem you are encountering
y The cause of the problem (if known)
A product support specialist may call to verify that the product is properly installed or may ask
you to perform tests to insure that the product has actually failed. After reviewing the problem,
DCE will assign an RMA number and you will be notified by email or FAX.
The product must be properly packed and returned to:
Data Connect Enterprise.
3405 Olandwood Court,
Olney, MD 20832
Attn: RMA Technical Support
The RMA number must be legibly displayed on the shipping carton. No RMAs will be issued
without a product review. DCE will not be responsible for any product returned without an RMA
number.
If you believe the product may be out of warranty, include a method of payment for repairs (either
a Purchase Order number or credit card number), card holder name, date of expiration on the
RMA request. Repairs currently require 5 working days and are returned UPS second day air.
Contact us by e-mail mspellerberg@data-connect.com
have any questions.
30 User’s Manual - DSP19.2 Fast Poll Modem
or call: (301)924-7400 x 25 if you should
RMA Procedure
31 User’s Manual - DSP19.2 Fast Poll Modem
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