DataComm D14.4, D33.6, D56 User Manual

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D-Series
Dial-Up Modem
TABLE OF CONTENTS
SECTION 1 - DESCRIPTION....................................................................... 2
SECTION 2 - SPECIFICATIONS.................................................................4
SECTION 3 - INSTALLATION.....................................................................5
SECTION 4 - FRONT PANEL INDICATORS ............................................ 9
SECTION 5 - INTERFACE SIGNALS....................................................... 10
SECTION 6 - TROUBLESHOOTING .......................................................11
SECTION 7 - WARRANTY.......................................................................... 12
Data Comm for Business, Inc. 807 Pioneer Street Champaign, IL 61820 Revision Date: November 4, 1999 217-352-3207
8500073
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1. DESCRIPTION
1.0 Description The DCB Dial-Up modem is available in 14.4, 33.6, or 56 Kbps (V.90)
versions. The case, connectors, power supply and lights are the same for all three versions. The modem can be powered by an external AC wall mount power supply, or by an optional internal 24, or 48 volt DC supply. A rack front is available for the metal case, so it can be easily rack mounted with one, two or three modems per 1U rack height.
Applications for the D-Series modems include those industrial strength applications where a rack mounting is required, a metal enclosure is required, or where the power source available is DC, rather than an AC wall outlet.
The slower models are quite useful for remote control applications. Since the D series is available in a 14.4 Kbps model, it is faster connecting than more complex modems which have to step down to the slower speed only after failing negotiation at faster speeds. They are also more reliable on marginal phone lines than commonly used “retail store” modems.
1.1 Features
Metal enclosure
Stand alone or rack mounting
Two-wire dial-up modem
14.4 Kbps, 33.6 Kbps or 56 K (V.90) modem
DB-25 serial asynchronous interface
LED’s for Power, TxD, RxD, DTR, DCD
Ideal for remote data collection applications, SCADA, back-up
links, and remote controls.
120 VAC wall mount supply included
Available with options for external 24 or 48 VDC power
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D33.6 Front and Rear Views
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2. SPECIFICATIONS
2.1 Specifications
2.1.1 General
Three model options, (14.4, 33.6 or 56 Kbps)
14.4 model – D14.4
33.6 model – D33.6 56K model – D56 For special power options, add the suffix -24 or -48 for 24 or 48
volt DC power
2.1.2 Front Panel Indicators
Power, TxD, RxD, DTR, DCD
2.1.3 Controls
Standard AT command set
2.1.4 Physical/Electrical
Power requirements: 12 VDC, 500 ma Supports 9 to 18 VDC external power on 2.5mm x 5.5 mm power
connector Options available for 24 or 48 VDC external power Rack mount bezel available for 1, 2 or 3 units per 1U rack height Size: 5.75" x 1.45" x .5.5" Weight: one pound
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3. INSTALLATION
3.1 Unpacking The following is included with each D Series Modem:
Modem and external 120 VAC power supply
Cable for connection to phone line
Manual
Information regarding warranty, maintenance contracts and
repair
3.2 Setup For Use With SR Series Multiplexers
To configure your SR Multiplexers to work with external DCB dial­up modems first connect the modems to the multiplexers using the Modem to Composite cable supplied. Next attach a terminal or PC to the SR Network Management Port using the green cable and the appropriate adapter (supplied). Set the terminal for 9600 8,N,1. When you see “AT YOUR COMMAND >>”, follow the instructions below. User responses are shown in BOLD.
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HOST MULTIPLEXER
AT YOUR COMMAND >> CN<Enter>
CONFIGURE NETWORK
-------------------------------
SYNC MODEM LEASED LINE ERROR CORRECTION ON
SYNC or ASYNC modem? [S/A] >> A<Enter> ASYNC rate? [9600 / 19200 / 38400 / 57600 / 115200] >> 57<Enter> Leased or Dialup Line? [L/D] >> D<Enter> Enable Error Correction? [Y/N] >> Y<Enter> Disconnect timeout? [1 to 99 min; 0=Disable] >> 0<Enter> One-Touch Dialing? [ATDS0 / DTR Dial / OFF] >> OFF<Enter> Send SR call progress messages? [Y/N] >> N<Enter>
ASYNC MODEM: 57600 DIALUP LINE ERROR CORRECTION ON
Configure Modem? [Y/N] >> Y<Enter> *** CONFIGURE MODEM - Type ESC ESC to stop
at<Enter>
OK
at&f &q6 s0=1 &w<Enter>
OK
Type <Esc><Esc> to return to AT YOUR COMMAND.
*** End CA/CC Capture
AT YOUR COMMAND >>
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REMOTE MULTIPLEXER
AT YOUR COMMAND >> CN<Enter>
CONFIGURE NETWORK
-------------------------------
SYNC MODEM LEASED LINE ERROR CORRECTION ON
SYNC or ASYNC modem? [S/A] >> A<Enter> ASYNC rate? [9600 / 19200 / 38400 / 57600 / 115200] >> 57<Enter> Leased or Dialup Line? [L/D] >> D<Enter> Enable Error Correction? [Y/N] >> Y<Enter> Disconnect timeout? [1 to 99 min; 0=Disable] >> 0<Enter> One-Touch Dialing? [ATDS0 / DTR Dial / OFF] >> AT<Enter> Send SR call progress messages? [Y/N] >> Y<Enter>
ASYNC MODEM: 57600 DIALUP LINE ERROR CORRECTION ON
Configure Modem? [Y/N] >> Y<Enter> *** CONFIGURE MODEM - Type ESC ESC to stop
at<Enter>
OK
at&f &q6<Enter>
OK
at&z0=nnn-nnnn<Enter> Note: Replace nnn-nnnn with the phone
number of the HOST Multiplexer.
OK
at&w<Enter>
OK
<Esc><Esc>
*** End CA/CC Capture
AT YOUR COMMAND >>
To make a connection to the host press <space> or <Enter> from any terminal connected to the remote multiplexer. When you see “SR: Connected…” you should be able to log in from all remote terminals. If you set the remote multiplexer Disconnect timeout to a number from 1 to 99 (minutes), the connection will hang up if there is no activity to or from any terminal for that period of time. To reestablish the connection, type <space> or <Enter> from any terminal.
ONE-TOUCH DIALING
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3.3 Setup For Use With DCB Access Switch To configure your Access Switch to work with the external DCB dial-
up modem first attach the modem to input port 1 (1 IN DTE) using the Modem to Composite cable provided. Next attach a terminal or PC to input port 2 (2 IN-DTE) using the green cable and the appropriate adapter. Set the terminal for 9600 8,N,1. When you see the Access >> prompt, follow the instructions below. User responses are shown in BOLD.
To Disconnect enter: ^D^D^D Access >> SETUP<Enter> ATTENTION: There is no Setup Password Enter PW to set password
**** Access Switch - V7.15 **** AS-8
>> Enter H<CR> for Help
SETUP >> CM<Enter>
CONFIGURE MODEM
--------- -----
Port 1 as modem port - currently set to: NO (Enter YES or NO) ? Y<Enter>
Current Modem Commands: &C1&D2S0=1&W
New Commands (enter "CLEAR" for default) ? <Enter>
Current dialout port timeout 15 seconds. New timeout? <Enter>
SETUP >> BYE<Enter>
To Disconnect enter: ^D^D^D Access >>
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4. FRONT PANEL INDICATORS
4.1 Indicators
Indicator Condition Meaning
Power ON Power is supplied to the modem TxD Flickering Modem is sending data to the far end RxD Flickering Modem is receiving data from the far end DTR ON DTR is asserted by the attached DTE device DCD ON Modem carrier is asserted
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5. INTERFACE SIGNALS
5.1 DTE Port Interface
Pin Signal In/Out
1 Frame Ground 2 Transmit Data IN 3 Receive Data OUT 4 Request to Send IN 5 Clear to Send OUT 6 Data Set Ready OUT 7 Signal Ground 8 Data Carrier Detect OUT
20 Data Terminal Ready IN
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7. TROUBLESHOOTING
7.1 General Approach When troubleshooting problems, a rational plan can save you many
hours of frustration. The following is a brief outline of standard troubleshooting procedures.
1. Gather the facts to determine the exact nature of the problem.
2. Draw a picture of the system showing the equipment at both the host and remote ends and the phone lines or in-house wiring. Use this as a reference to note your observations, test steps and test results. A picture keeps you focused and often saves duplicate effort.
3. Record the front panel indications before changing anything. This is an important part of fact gathering
4. If you change anything, change only one thing at a time.
5. Use the built-in test functions, especially the loopback tests. Record your results.
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8. WARRANTY
DCB modems are warranted to be free of defects in materials and workmanship for two years. Data Comm for Business, Inc. will repair or replace any equipment proven to be defective within the warranty period. All warranty work is F.O.B. Champaign, IL. This warranty is exclusive of abuse, misuse, accidental damage, acts of God or consequential damages, etc. DCB liability shall not exceed the original purchase price.
All equipment returned for warranty repair must be accompanied by a Returned Material Authorization (RMA) number. To receive an RMA number, call (217) 352-3207 between 8 AM and 5 PM central time. Equipment must be shipped prepaid to DCB and will be returned at DCB's expense.
Data Comm for Business, Inc. 807 Pioneer Street Champaign, IL 61820
Tel (217) 352-3207 Fax (217) 352-0350 Email support@dcbnet.com
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