hiptop
®
2
Reference Guide
27-2009-01 Rev. C - Release 2.1 - September 10, 2004
Copyright © 2004 Danger, Inc. All rights reserved.
2 Contents
Contents
Welcome! 6
I.
Device Controls 8
Opening and Closing the Display 8
Phone Controls
9
Control Buttons 1
0
II. Registration 12
III.
Device Basics 16
Battery Charger 16
USB Port 1
7
Wrist Strap Holder 1
7
The Jump Screen 1
8
Title Bar and Indicators 1
9
Menus 2
0
Device Settings 2
1
Sound and Display Controls 2
1
Backlighting 2
2
Key Guard Mode 2
2
Device Privacy Code 2
3
Customization 24
Default Locale Setting 2
5
Typing and Editing Text 2
5
Navigating in Text Boxes 2
5
Deleting Text 2
6
Entering Special Unicode Characters 2
6
Cut, Copy, Paste 2
7
AutoText 2
7
IV. The Desktop Interface 28
V.
Using the Applications 30
Phone
Make a Phone Call 30
Answer a Phone Call 3
1
Add a Number to Your Speed Dial List 3
1
Change Your Phone Ringtone 3
2
Check Your Voice Mail 3
2
Import Contacts from Your SIM Card 3
3
Text Messaging
Send a Text Message 33
Contents 3
Web Browser
Browse the Web 34
Bookmark a Web Page 3
4
Email
Send an Email Message 35
Fetch Email from External Accounts 3
5
Fetch Email Using Your Device’s Web Browser 3
9
Attach a Photo to an Email Message 3
9
Address Book
Add a Contact to the Address Book 40
Import Address Book Contacts 4
1
Calendar
Add an Event to Calendar 42
Notes
Create a Note 43
To Do
Add a Task 43
Camera
Take a Photo 44
Send a Photo by Email or Multimedia Message 4
4
4 Contents
Catalog
Purchase Items from the Catalog 45
Manage Your Purchases 4
6
WAP Browser
Browse WAP Pages 47
Receive WAP Messages 4
7
Multimedia Messaging
Send a Multimedia Message 48
Instant Messaging
Sign On 49
Send an Instant Message 5
0
Switch Between IM Conversations 5
0
VI. Keyboard Shortcuts 51
VII.
Troubleshooting 52
VIII.
Handling and Safety Precautions 56
Battery Handling 56
Device Handling and Use 5
7
Battery Charger Handling 5
8
IX. Regulatory Compliance Information 59
Regulatory Compliance Information for North America 59
Regulatory Compliance Information for Europe 6
1
Contents 5
Welcome!
Thank you for buying a hiptop
®
2
device. Your hiptop will change
the way you communicate, get organized, and stay connected.
Your hiptop connects seamlessly to wireless networks, which
gives you the ability to browse the Internet, exchange instant
messages, send and receive email with image attachments and
multimedia messages with voice notes. Other features include
a full-featured phone, personal information management (PIM)
applications, access to a personal Web portal, entertainment
applications, and a built-in camera.
For the latest instructions on all the hiptop applications, open
the online version of this Reference Guide by clicking
Help on
the Desktop Interface.
6 Welcome!
Welcome! 7
Here’s what you’ll find in the box:
hiptop®2 device
SIM card
Battery charger
Hands-free headset
Carrying case
hiptop Start Guide
hiptop Reference Guide
If any of these items are missing, please contact your wireless operator’s
Customer Care department. Note that you may also find your wireless
operator’s Service Guide in the box.
Now, let’s get started!
Warning
Device Controls
Opening and Closing the Display
To open the display, press your left thumb on the lower-left corner of the
display and gently push up in a clockwise direction. The display will spring
smoothly into the open position.
Alternatively, use your right index finger to push down gently on the upperright corner of the display. The screen will spring into the open position.
The normal operating position of the device is horizontal, with the wheel on
the right, as shown above.
To close the display, reverse the motion to pivot the display counter-clockwise
and snap it into the closed position.
Do not open or close the display in the wrong direction as this may damage
your device. Stop if you feel any resistance; the display should spring smoothly
into position. Protect the display from scratches by always using the carrying
case to transport your device.
I.
8 Device Controls
Phone Controls
VOLUME BUTTONS + -
DIAL PAD
SEND CALL
END CALL
SPEAKERPHONE ON / OFF
MUTE ON / OFF
HEADSET JACK
DIAL PAD Use the keyboard dial pad to dial a number with one hand.
END CALL and SEND CALL buttons During a phone call, press to end
the call or to clear the screen of a number you’ve typed. Press
to call the
phone number you’ve typed or highlighted in a list. Press
with no number
typed to launch a list of recently-dialed numbers.
SPEAKER When using the device as a handset,
place the speaker (under the D-pad) to your ear.
HEADSET JACK If using an active headset,
press the headset button once to answer a call
and a second time to end it. During a call, press
once to answer a second incoming call and put
the first
caller on hold. With two active calls, press
the button once to end the foreground call and
press again to resume the background call.
MICROPHONE When you are using the Phone, speak into the microphone.
VOLUME buttons The volume buttons are located under the JUMP button.
While on a phone call, press
+ to increase and - to decrease volume. Use the
shoulder buttons to turn Mute or Speakerphone on and off.
Device Controls 9
MICROPHONE
SPEAKER
VOLUME BUTTONS
Control Buttons
MENU
JUMP
WHEEL
CANCEL
DONE
WHEEL Pressing the wheel selects a highlighted item or opens a pop-up
menu. Rotate the wheel up/down to reverse/advance the current selection
through the “selectable” items on a screen, or to scroll up/down a Web page.
Use the
SEND CALL and END CALL buttons while using the Phone. When not on
the phone, use these buttons to page up and page down.
DONE button Pressing DONE takes you back through the screens you
were previously viewing, until you reach the Jump screen. On a screen or in
a dialog box, press
DONE to save your changes and dismiss the screen or
dialog box. If a menu is open, press
DONE to close it.
CANCEL button Pressing CANCEL dismisses any changes you have made to
a screen or dialog box.
MENU button Pressing MENU opens a menu of actions you can take on the
current screen. If you press
MENU and nothing opens, this means there are
no menu actions available for the current screen.
JUMP button Pressing JUMP takes you back to the Jump screen, your
starting point for launching all the device applications.
10 Device Controls
DIRECTIONAL PAD (D-Pad) Press up/down/left/right to scroll or move
within text fields, and navigate in games. The D-Pad “rocks” into four different
directions.
LEFT AND RIGHT SHOULDER buttons The function of these buttons
depends on which application you’re using. For example, while using the
Camera, the right shoulder button captures a photo. While using the Phone,
the left shoulder button toggles Mute, and the right shoulder button toggles
Speakerphone.
POWER button Press the Power button for three seconds to turn the device
on or off. You can also press the Power button twice (“double-tap”) to power
down.
VOLUME buttons While not using the Phone, press and hold + or - to step
through your Sound Profiles.
Device Controls 11
RIGHT SHOULDER
BUTTON
LEFT SHOULDER
BUTTON
POWER BUTTON
VOLUME BUTTONS
DIRECTIONAL PAD
+
-
II. Registration
Before you can start using your hiptop, you must complete the registration
steps, as explained in step 3 in the Start Guide. This section of the Reference
Guide takes you through the registration process in more detail. Note that
these instructions are for new users (not returning users). Returning users
can simply sign in using their existing username and password.
1 Wait for account activation.
Before you can use your account, your account must be activated. This
can take up to 48 hours, but usually takes only 1-3 hours. While you
wait, step through the screens that appear. If applicable, you’ll be given
the opportunity to select your language just before the Welcome screen
appears. When you see the Welcome screen, you’ll know your device has
been activated:
Press the wheel to select the New User button and advance to the next
screen. On subsequent screens, select the Next button to advance.
12 Registration
Registration 13
2 Type your first and last names.
Use the keyboard to type your First name, then rotate the wheel to
highlight the
Last name field. Type your last name, scroll to highlight the
Next button, then press the wheel to advance to the next screen.
3 Select a username.
The username you select will be the first part of your email address (for
example, username@example.com). Before you select a username, read
the following guidelines:
Usernames must start with an alphabetic character (A-Z) and can
include numbers and underscores ( _ ), but no other punctuation.
Usernames must be at least two but not more than 32 characters long.
Usernames are not case-sensitive. For example, if your username is
“bridget”, you will be authenticated if you sign in by typing “Bridget”,
“BRIDGET”, or any combination of upper or lower case letters.
Once you decide on a username, type it in the text box on the screen:
4 Select a password.
Select a password that follows the rules below then type it in the text box:
Passwords must contain 4-15 characters, can include both
letters and numbers, but
no spaces, single quotes ('), semicolons (;),
backslashes (\), or percent signs (%).
Passwords are case-sensitive. For example, if you set your password
to be “Hard2Guess”, then you will
not be authenticated if you sign in
by typing “hard2guess”.
After you type your password, type it again to confirm.
5 Select your time zone.
Open the pop-up menu to see a list of time zones. Select yours from the
list, then select Next
.
6 Select a “secret question” and type your answer.
If you ever forget your password, you’ll need to contact your operator’s
Customer Care representative. For security purposes, they will ask you
to provide an answer to the “secret question” you select on this screen.
Press the wheel to open the
Question pop-up menu, scroll to highlight a
question, then press the wheel to select it.
Rotate the wheel to highlight the Answer field, then type your answer.
14 Registration
Registration 15
7 Read and agree to the end-user agreement.
Before you can finish registration, you must read and agree to the enduser agreement. You can read it in a number of places: by selecting
the on-screen View Agreement link, in the Legal Information included
in the box, or from the Desktop Interface. Once you read the end-user
agreement, select the Next button to indicate your acceptance and
transmit your registration data.
8 Wait while data transmits.
Wait while the data you entered in Registration transmits to your wireless
operator. The service will check to see if your username has already been
taken. If it has, you will be offered alternatives. You can either pick one of
these alternatives or type a different username. Note that If you are out of
network coverage, you’ll be asked to “try again” to resume registration.
9 Congratulations!
Once your account has been set up,
you’ll see the
Congratulations screen:
Select the Start button to proceed.
10 Read the hints.
Before going to the Jump screen, take a minute to step through the hints
that appear. After reading each hint, select Next to advance. Select
Done
at any time
to dismiss the Hints screen and reveal the Jump screen. You
can always open these hints later from the Jump screen menu.
Warning
Device Basics
Battery Charger
Your device comes with a built-in rechargeable lithium ion (Li-Ion) battery. The
battery should be fully charged when you receive your device, but if it isn’t,
follow the instructions below to charge the battery.
Only use the battery charger provided with your device to charge your battery,
or you risk damaging your device.
1 Attach the battery charger to your device.
Locate the battery charger that came with your device in the box. Insert
the charger lead (the small round end of the adapter) into your device’s
power jack (the small round hole located on the lower right side of your
device) and plug the power cord into a standard electrical wall outlet.
A lightning bolt icon will appear over the battery icon (in the title bar),
indicating the charger is connected and the battery is charging. Note that
if your device has discharged completely, it may take up to 15 minutes
before you see any indication of charging on the screen.
III.
16 Device Basics
Device Basics 17
Tip
2 Let the device charge for at least four (4) hours.
Rest the device in a safe place and let the battery charge for at least
four hours, or overnight, to ensure maximum battery life. As the device is
charging, you will see the bars in the battery icon fill repeatedly from left
to right in an animated fashion. When your device is fully-charged, the
lightning bolt icon will disappear and the bars will stop moving and remain
in the filled position.
For efficient operation, charge your device nightly. If you plan to leave your
device unattended for an extended period of time, be aware that the battery
will discharge after two days if it is turned on and not attached to the charger.
If your device does fully discharge, simply attach it to the charger; all your data
will be restored from the service.
USB Port
The USB port is located under a cover between the power jack and headset
jack on the right side of your device.
Although the current hardware version of
the device has a USB port, it is primarily used by developers as they create
new device applications, ringtones, and services. There are no immediate
plans to expand the functionality of the USB port.
Wrist Strap Holder
To carry your device securely, use a wrist strap with a flexible loop on one end.
(Straps are optional accessories.) Thread the loop under the strap holder and
through the “tunnel” on the back of your device, near the Power button.
The Jump Screen
The Jump screen is your entry point to all the device applications.
1 Go to the Jump screen from any screen by pressing JUMP . The Phone
splash screen is selected by default.
2 Press MENU from the Jump screen to open the Jump screen menu:
From this menu you can open device-wide Settings and Controls screens.
You can also Sign In, view Network Status, open Hints, place the device
in Key Guard mode, and Power Off your device from this menu.
3 To select a particular application, use the wheel to scroll through the “ring”
of application icons. When the application you want is highlighted, simply
press the wheel once to open that application.
18 Device Basics
Device Basics 19
Title Bar and Indicators
The device display indicators appear at the top of your screen at all times.
Screen Title
Battery Strength
Wireless Signal Strength
Date and Time
Service Connectivity Status
New Message Notification (Email)
Sound Profile Setting
Wireless signal strength indicator. The number of signal bands showing to
the right of the radio tower icon represents the strength of the signal at your
current location. If you see an X flashing over the radio tower icon, you’ve
temporarily lost network connection.
Service connectivity indicators. One dot = device is connecting to the
GPRS network, two dots = getting IP address; three dots = connecting to the
data service; “G” = fully connected to the data service.
GSM (Phone) service only. A phone icon in the place of the “G” means you
are using (or only have access to) GSM phone service. If you have a call in
progress you’ll also see a timer.
Battery indicators. The number of bars showing in the battery icon
represents the charge remaining in the battery. When connected to the
charger, a lightning bolt appears, and when your battery is almost out of
charge, an exclamation point appears.
Phone call indicators.
You have a call in progress; in the example, time elapsed is 3 mins, 40 secs.
Note that the phone icon blinks. If you have two calls active, the time displayed
will be for the foreground call.
Call forwarding is turned on. Your phone will not ring.
Sound Profile setting. When you have sound turned off (“Silent” sound
profile), the title bar will indicate whether you have flashing lights or vibration
set for alerts or notifications. From left to right, the icons indicate: totally silent
(no sound, flashing lights, or vibration), flashing lights only, and vibration only.
Communication services notifications. When you receive a new email,
text, IM, picture, or voice mail message, or when a Web page has finished
loading, you’ll see a visual “balloon” notification move across the title bar, while
you’re in any application except games.
Until you check your new message or go to your Web page you’ll see the
appropriate icon in the title bar as a reminder. The examples shown to the left
illustrate a pending email message, text message, and loaded Web page.
Menus
Almost every screen on your device has a set of actions you can take while
on that screen. These actions are listed in a floating window, called a menu,
which you open by pressing the Menu button
MENU . Notice that some menu
items expand into submenus, as shown with Settings below.
Frequently-used menu items also have keyboard shortcuts that use the Menu
button plus a shortcut key. For example, take a look at the menu shown above.
To compose a new email message, you could press
MENU + N rather than
opening the menu and selecting New Message with the wheel.
20 Device Basics
Device Basics 21
Device Settings
Sound and Display Controls
To silence your device and adjust the system and phone sound volume, open
the Sound Controls by pressing
MENU + DONE . Select a sound “profile” from
the list. Customize profiles from the Jump menu Settings > Sound Profiles
screen.
You can step through your sound profiles quickly by pressing the volume + or
- buttons.
To adjust the display brightness, open the Display Control by pressing
JUMP + DONE . Press the wheel to open the slider for adjustment.
Backlighting
For better screen visibility in poor light, enable backlighting:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > Battery & Display
.
2 Select the Automatically turn on when using device check box to
enable backlighting. Select the length of time you want backlighting to
stay on from the Turn off after pop-up menu.
3 To use the device’s light meter to detect when the backlight is not needed,
scroll down and select the Use backlight only when needed check box.
4 Press DONE to save your settings.
Key Guard Mode
You can effectively lock the controls by entering key guard mode. By default,
your device is set to enter key guard mode after one minute of idle time.
To enter key guard mode, do the following:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
scroll to highlight Key Guard, then press the wheel. You can also enter
key guard
mode quickly by pressing and holding DONE for two seconds.
2 Your device control buttons lock and the key guard screen appears.
3 To unlock and wake the device, press MENU + DONE . If you have set a
privacy code (see next section), type it at the prompt. You can also wake
the device by opening the screen.
To prevent display damage, after your device has been in key guard mode for
two hours, a screen saver will appear. To dismiss the screen saver, press any
key or open the device.
22 Device Basics
Note
Note
Device Basics 23
To change the default key guard idle time setting:
1 Press JUMP to open the Jump screen. Press MENU then select
Settings > Key Guard & Security.
2 In the first section of the Key Guard & Security screen, “Key Guard”, the
key guard idle time pop-up is selected by default. Press the wheel to open
the pop-up. Highlight a “guard” time, then press the wheel to select it.
3 Press DONE to save your settings and return to the Jump screen.
Your device will still receive calls and messages while in key guard mode.
Device Privacy Code
If you want to secure your device from unauthorized access once your device
has gone into key guard mode, you will first need to set up a privacy code:
1 Press JUMP to open the Jump screen. Press MENU then select
Settings > Key Guard & Security
.
2 On the Key Guard & Security screen, scroll down to highlight
, then press the wheel to select it.
3 Enter a three-digit code using the keyboard or the dial:
At the prompt, re-enter your code to verify.
4 A “New Combination Enabled” message appears. Select OK.
5 Press DONE to save your settings and return to the Jump screen.
You can still make emergency calls from the key guard screen even if privacy
code is enabled.
Tip
Customization
Your device is designed so you can set up many of its features to suit your
preferences. You specify device-wide preferences using the Settings screens
accessed from the Jump screen menu.
You can also customize many of the applications, including the following:
Setting your favorite Web home page (Web Browser)
Selecting individual Caller ID icons or photos (Phone/Address Book)
Creating your own categories and labels for identifying contact
information (Address Book)
Setting different ringtones for individual callers (Phone/Address Book)
You specify most application-specific preferences using the application
Settings screens: From the Jump screen, open any application (Web Browser,
Instant Messaging, Email, and so on). Then, from within the application, open
the menu and select
Settings to open these screens.
If you see a musical note
next to a menu item, you’ll know that’s where you
customize that application’s ringtone setting.
24 Device Basics
Device Basics 25
Note
Default Locale Setting
If you need to change the default locale used on your device, you can do so
from the Locale Settings screen:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > Locale. The Locale screen appears.
2 All available languages (locales) are listed in the Language pop-up menu.
Select the language you wish to set as your default. If your pop-up menu
is dimmed, then you have no other languages available.
Your device must restart before a language change will take effect!
3 In the Keyboard Mapping pop-up, select a language (locale) to which
you want your keyboard mapped. If you change the mapping, what
appears on the screen when you type may no longer correspond to the
characters printed on your keyboard. If this pop-up menu is dimmed, then
you have no other mappings available.
4 Press DONE to save your setting and dismiss the Locale screen. Your
device will restart if you have changed your default language.
Typing and Editing Text
It’s easy to type and edit text in any text box using the keyboard and the
advanced text editing features described below.
Navigating in Text Boxes
Use the Directional Pad to navigate within a text box:
Press the up/down and left/right arrows to move in those directions
between characters in a text box.
Press the ALT button while using the D-pad up and down arrows to jump
to the top or bottom of a text box.
Press the ALT button while using the D-pad left and right arrows to jump
to the beginning or end of a line of text.
Deleting Text
To delete a character to the left of the cursor, press the DEL key .
To delete a character to the right of the cursor, press SHIFT + .
To delete all the characters on one line, press ALT + .
Entering Special Unicode Characters
To enter special Unicode characters in any text box, press the SYM key. The
Special Character selector opens, displaying special characters alphabetically.
Use the D-pad to navigate through the list: left-right to flip through the
Favorites, Recent, alphabet, and symbol sets; up-down to select specific
characters. Press the wheel to insert a highlighted character. Here are some
useful tips in using the Special Character selector:
With the selector open, you can show the same characters capitalized
by pressing
Shift + the character (like “a”). Toggle back to lowercase by
pressing the letter again.
To see all special characters, select All (at the bottom of the selector) or
use the menu shortcut
MENU + A, and the grid expands.
To open a character set for a specific letter, press SYM + the letter.
To type a character using its Unicode value (hover over a selection in the
selector for two seconds to see code), press
SYM + Spacebar (press the
keys simultaneously), then type the 4-character Unicode value.
26 Device Basics
Device Basics 27
Cut, Copy, Paste
To cut, copy, or paste text you have typed, follow these instructions:
1 Position your text cursor next to the text you want to cut or copy. (Use the
arrows on the D-pad to position the text cursor.)
2 Hold down the Shift key while pressing a D-pad arrow. As you select text,
it is shown highlighted. (To de-select, release the Shift key and press a
D-pad arrow.)
3 Press MENU and select Edit Text to open the Edit Text submenu, or
simply press and hold the wheel to open the Edit Text context menu.
Select the operation you want to perform on the selected text. Note the
standard shortcuts:
Cut MENU + X
Copy MENU + C
Select All MENU + A
4 You can paste text that you have copied to the device clipboard to any
other text box in any application. Simply position your cursor where you
want to paste the text, then use the Paste shortcut
MENU + V. (You can
also open the menu and select Edit Text > Paste.) Note that the device
clipboard only stores one set of copied or cut text at a time.
AutoText
The AutoText feature will help you enter text quickly and accurately. To open
the AutoText screen, do the following:
1 Press JUMP to open the Jump screen. Press MENU to open the menu,
then select Settings > AutoText. The AutoText screen appears.
2 The screen offers automatic formatting and word replacement options you
can select. Open the menu to create new rules or discard rules you don’t
like.
The Desktop Interface
The data you store in your device’s Email, To Do, Calendar, Address Book,
Notes, and Camera applications are also available for viewing or editing on the
Web from any computer connected to the Internet. Information in your account
is stored on secure servers in a data center protected by extensive physical
security and firewalls.
To reach the Desktop Interface, use the Web navigation and sign-in
instructions provided in the Start Guide, included in the box.
Once you’ve signed in, your Jump page will open. Use the Jump page
navigation buttons to open the various applications:
Open the online Help page by clicking the Help link.
Import existing contacts from the
Address Book > Import page. Import
existing Calendar events from the
Calendar > Import page.
To change your default language or time zone, click
Settings (next to the
Help link on the top bar).
Remember! When you’ve finished using the Web applications, always click
the Sign Out link to exit the Web site securely.
IV.
28 The Desktop Interface
The Desktop Interface 29
Desktop Interface Jump Page
Using the Applications
The number of applications that appear on your device will vary, depending on
those offered by your wireless operator.
Phone
Make a Phone Call
1 Enter the number you want to call by using any of these dialing methods:
From the Jump screen, press and hold the wheel or press
SEND CALL to open your list of speed dials and recently-dialed
numbers. Highlight the number, then place the call by pressing
SEND CALL .
From the Jump screen or Phone, open the display
and type your number using the keyboard dial pad
, or use the
numbers on the top row. Press
SEND CALL to place the call.
In the Phone, select to open the on-screen dial pad:
Rotate the wheel to highlight a number, then press to
select it. When you’ve completed the number, press
SEND CALL to place the call.
In the Phone, highlight then select to open a list of
recently-dialed numbers. If the number you want to call is on the list,
highlight it using the wheel, then press
SEND CALL . The call is placed.
In the Phone, highlight then select to open a list of
Contacts and Phone Numbers from your Address Book. Start typing a
name to narrow your search. Highlight a number, then press
SEND CALL to place the call.
2 To end your call, select the on-screen button , or press END CALL .
V.
30 Using the Applications
Using the Applications 31
Note
Answer a Phone Call
When your device signals an incoming phone call, the display will show the
name of the caller and the icon or photo associated with that caller in your
Address Book (see “Add a Contact to the Address Book” on page 4
0).
1 Press the wheel to select Answer or press SEND CALL . Your call connects.
2 To hang up, select or press END CALL .
If you receive another call while you’re on the phone (call waiting), a dialog
box will appear, giving you the call details and options for handling the
incoming call: select either Switch Calls or
Ignore.
Add a Number to Your Speed Dial List
1 Press JUMP to go to the Jump screen, then press the wheel to open the
Phone application.
2 Press MENU to open the menu. Select New Speed Dial… to open the
New Speed Dial Entry dialog box. You can create
8 speed dial shortcuts.
3 Select a Shortcut Key from the pop-up menu. Only the numbers available
will appear in the pop-up menu.
4 Type the speed dial Name and Number, then select DONE .
5 To dial using the shortcut, from either the Phone application or the Jump
screen, simply press and hold the number on the keyboard.
Note
Change Your Phone Ringtone
1 Press JUMP to go to the Jump screen, then press the wheel to open the
Phone application.
2 Press MENU to open the Phone menu. Select Settings > General.
3 Highlight the Incoming phone call ring pop-up menu, then press
the wheel. The menu reveals the ringtone categories. First highlight a
category, then press the wheel to open the ringtones submenu.
As you scroll through the songs, you can preview each song by hovering
over it for a few seconds.
4 When you have decided on a ringtone, press the wheel to select it. Press
DONE to assign your new ringtone.
Assign caller-specific ringtones from the Address Book.
Check Your Voice Mail
1 Press JUMP to go to the Jump screen, then press the wheel to open the
Phone application.
2 Press and hold the 1 key (the speed dial shortcut assigned to voice mail)
to call your voice mailbox.
3 Follow the prompts to retrieve your messages.
4 To hang up, select , or press END CALL .
32 Using the Applications
Using the Applications 33
Import Contacts from Your SIM Card
If you already have a SIM card from your wireless operator, you can import the
phone numbers you have stored on the SIM card into your device’s Address
Book. First, insert the SIM card with the contacts into your device, then:
1 Press JUMP to go to the Jump screen. Scroll to highlight Address Book,
then press the wheel to open the application.
2 Press MENU to open the menu. Select Settings > Import SIM Contacts.
3 The SIM Import dialog will alert you when the import is complete.
Text Messaging
Send a Text Message
1 Press JUMP to go to the Jump screen. Scroll to highlight Text
Messaging, then press the wheel to open the application.
2 Press MENU to open the menu. New Message is selected by default;
press the wheel to go to the Compose screen.
3 Address your message using the recipient’s phone number, or start typing
their name to bring up Address Book matches. Add more recipients by
typing a comma (,) or semicolon (;) in the To field.
4 Use the wheel to scroll to the message body; type your message or use
one of the Prewritten Messages by selecting the
button. To attach
a vCard, press
MENU and select Attach vCard. Select a contact from the
list that appears to attach it to your text message.
If your message is larger than the limit for a single text message
(approximately 160 characters), the message will be sent in parts. (When
received, it will appear as one message.)
5 When ready to send, either select the Send button at the bottom of the
Compose screen, or press
MENU + M.
Note
Tip
Web Browser
Browse the Web
1 Press JUMP to go to the Jump screen. Scroll to highlight Web Browser,
then press the wheel to open the application.
2 Start typing the address of the Web page you wish to visit. The Go To
dialog box opens automatically, showing the address you are typing.
3 The characters you type appear in the top field of the Go To dialog box.
Possible URL matches, and the option to search for the text you type,
appear in the drop-down menu.
4 To go to a Web page, you can either finish typing the complete URL in
the Go To dialog box then press Return; or, rotate the wheel to highlight a
suggested URL in the drop-down menu, then press the wheel.
To open Web pages faster, press
MENU and select Settings. Scroll down the
Settings screen and clear the “Show pictures in Web pages” check box.
Bookmark a Web Page
1 Open the Web page you want to bookmark.
2 Press MENU + N to open the Add Bookmark dialog box.
3 Edit the bookmark name if you wish, verify the URL and select a folder in
which to store the bookmark from the
Folder pop-up menu. (If you select
New Folder…, you’ll be prompted to give the folder a name.)
4 Press DONE to save the bookmark.
If you find a Web address (URL) that cannot be displayed on your device,
send a message to
WebURL@hiptop.com. In the message, include the Web
address and the problem you experienced when trying to go to the URL,
including any error messages you received. The problem will be investigated.
34 Using the Applications
Tip
Using the Applications 35
Email
Send an Email Message
1 Press JUMP to go to the Jump screen. Scroll to highlight Email, then
press the wheel to open the application.
2 Press MENU to open the menu. New Message is selected by default;
press the wheel to go to the Compose screen.
3 The text cursor is in the To field; type the name or email address of
the person to whom you wish to send an email. If you type a name, the
Address Book will try to pull the correct email address from your contact
data. Add more To fields by typing a comma (,) or semicolon (;).
4 Scroll to the Subject field and type the subject of your email.
5 Scroll to the message body and type your message.
To delete text in the forward direction, press the SHIFT+DEL keys together.
To delete the current line of text, press the ALT+DEL keys together.
6 When ready to send, either select the Send button at the bottom of the
Compose screen, or press
MENU + M.
Fetch Email from External Accounts
When you register your device account, you automatically receive an email
account that you can use immediately on either your device or the Email
application on the Desktop Interface. In addition, you can fetch email from up
to three external POP3 or IMAP email accounts.
At this time, email from MSN Hotmail
®
and email servers that are protected
by a firewall do not allow email to be fetched by other servers. You can,
however, check some Internet email accounts by using the Web Browser, as
described in “Fetch Email Using Your Device’s Web Browser” on page 3
9.
The instructions below explain how to use your device to fetch email from
external accounts. Note that you can also set up accounts from the Email
application on the Desktop Interface.
1 Press JUMP to go to the Jump screen. Scroll to highlight Email, then
press the wheel to open the application.
2 If you want your external email messages to be fetched to a new email
folder, press
MENU then select New Folder to create the new folder.
3 Press MENU then select Settings > Accounts to open the Accounts
screen.
4 On the Accounts screen, press MENU then select New Account to open
the New Account screen.
5 Type your email account information in the fields on this New Account
screen. Read the sections below for more details on each field.
Protocol pop-up menu - Select the protocol your mail server uses or
the type of account from this pop-up menu. Select Auto-detect if you
don’t know which one to pick. Note that if you select a specific account
type, then the next two fields (mail server name and port value) will fill in
automatically.
36 Using the Applications
Tip
Using the Applications 37
Mail Server field - If the mail server name is not provided automatically
after you have selected the account protocol, then you must provide the
name of the mail server in this field. Many people don’t know the name of
their mail server. If you don’t, your email provider will be able to tell you,
or you can refer to the following table for samples.
Some popular Web-based email providers and their Mail Server names
are provided below for your convenience. If you have an email account
through your ISP, contact them for assistance. Some ISPs require additional
configuration or charge a fee to download email.
Web Email Provider Mail Server Name
Yahoo!
®
Mail pop.mail.yahoo.com
Mail.com pop1.mail.com
Softhome.net mail.SoftHome.net
Port field - Unless your email provider has specified otherwise, do not
alter this value. Note that if you have selected a specific account type
from the Type pop-up menu, the correct port value will be supplied
automatically.
Username and Password fields - Type your email account username
and password.
Email Folder pop-up menu - Select the folder to which you want your
account email delivered.
6 When you’ve completed all the fields on the screen, select the More
Options button at the bottom of the screen.
7 In the General group box, the Collect email from this account check
box is selected by default. If at any time you want to stop fetching
messages from this account, simply clear this check box.
If you want to Remove retrieved email from server
after it is fetched to
your device, select this check box.
8 Scroll to the bottom of the screen, past the account information you have
already provided, to the From Name
field:
If you leave these fields blank, your default POP or IMAP account name
and address will be used. Specify alternative names or addresses in
these fields as you wish.
9 Select the Copy Outgoing Messages check box to have every message
sent from this account copied to another email address. Specify either CC
or BCC (from the pop-up menu), then type the email address in the field.
10 Save your information by selecting Create; or simply press DONE .
11 Wait to send messages from this email account until you receive a
confirmation message on the Email Accounts screen.
38 Using the Applications
Using the Applications 39
Fetch Email Using Your Device’s Web Browser
If there is a Web interface to your email account, you can use your device’s
Web Browser application to sign in to those accounts and check your email.
Some popular email Web sites are listed below:
Yahoo!
®
Mail – http://mobile.yahoo.com/home
AOL Mail
SM
– http://dmail.aol.com
MSN Hotmail – http://mobile.msn.com/hm/folder.aspx
Press MENU + K to open the Bookmarks screen; some sites may have been
bookmarked for you. To go directly to an email Web site, do the following:
1 Press JUMP to go to the Jump screen. Scroll to highlight Web Browser,
then press the wheel to open the application.
2 Begin typing the URL for your Internet email account. Your entry will be
inserted in the Go To dialog box automatically.
3 Press the wheel to go to the Web site’s sign in page.
Attach a Photo to an Email Message
1 Press JUMP to go to the Jump screen. Scroll to highlight Email, then
press the wheel to open the application.
2 Press MENU + N to open the Compose screen. Complete the To,
Subject, and Message fields.
3 Press MENU + P to open your Photo Gallery. Rotate the wheel to
highlight, then press to select a photo to send. You can select multiple
photos. All selected photos will have check marks.
4 When you’ve finished selecting photos, open the menu and select Use
Checked or press
DONE .
5 Your email message returns to the screen, including attached photos.
Select the
Send button or press MENU + M when you’re ready.
Address Book
Add a Contact to the Address Book
You can store up to 2000 contacts in your Address Book.
1 Press JUMP to go to the Jump screen. Scroll to highlight Address Book,
then press the wheel to open the application.
2 Press MENU to open the menu. New Contact is selected by default;
press the wheel to go to the New Contact Identity screen.
3 To create a contact, you only need to type basic “identity” information: a
First
or Last name. On this screen you can also provide a Middle name
and a Nickname, as well as select an icon.
4 To select an icon, rotate the wheel up to highlight , then press the
wheel to open the icon selector. Rotate the wheel to highlight the icon you
want, then press the wheel to select it.
To assign a
Photo Caller ID icon, select from the icon selector,
which will open your Photo Gallery. Then, from the Gallery:
• To select a photo already in your Gallery, rotate the wheel to highlight
the photo you want to associate with the contact, then press the wheel
to select it (a check mark will appear under the photo). Press
DONE .
• To capture a new photo, press
. Compose your photo, press to
capture, then
DONE to save it. Press DONE again to view the Gallery.
Select the photo (a check mark will appear under the photo).
Press DONE .
A smaller version of the photo now appears on the Identity screen and will
be used to identify that contact on incoming call notifications.
5 When finished with the Identity screen, select DONE . You advance to
the next New Contact screen, in which you can type or select additional
contact information.
40 Using the Applications
Tip
Using the Applications 41
6 Scroll through the New Contact fields (Personal Info, Phone, Email, and
so on), selecting Add
or Edit to open screens in which you can add
contact information. You can set a custom ringtone for your contact in the
Phone number screen!
To select a choice from a pop-up menu, such as
, highlight the menu
using the wheel, then press once. The menu opens. Scroll through the list of
options and highlight the option you want. Then press the wheel to select the
option.
7 When finished, press DONE to save your new contact information.
Import Address Book Contacts
If you have a SIM card from your wireless operator with contact information
stored on it, you can import that information to your device by following the
instructions in “Import Contacts from Your SIM Card” on page 3
3 of this guide.
If you have existing contact information stored in a Personal Information
Management (PIM) application, you can import that data to your Address Book
on the device and Web. To do this, first go to your Address Book on the Web:
1 Go to your desktop or laptop computer and sign in to the Desktop
Interface by following the instructions on the back of your Start Guide.
2 Your Jump page opens.
3 From your Jump page, click Address Book. The Address Book
application displays.
4 Click Import in the sidebar. The Import page opens.
5 The Import page includes step-by-step instructions for completing
the import process. The following file types (exported formats) can be
imported:
Microsoft Outlook for PC (.txt file)
Microsoft Outlook Express for Mac (.txt file)
Microsoft Entourage for Mac (.txt file)
Palm Desktop for PC (.txt/.tab file)
Palm Desktop for Mac (.txt/.tab file)
6 After you click the Import button, your contacts are imported to your Web
Address Book then sent to your device via the network. Make sure your
device has a wireless connection; then, after 2-3 minutes, check your
device to confirm that your new contacts have arrived (assuming you are
connected to the service).
Calendar
Add an Event to Calendar
You can create and store up to 1000 events in Calendar.
1 Press JUMP to go to the Jump screen. Scroll to highlight Calendar, then
press the wheel to open the application.
2 Press MENU to open the menu. New Event is selected by default.
3 Press the wheel to go to the Event Details screen.
4 Name your event, enter a location, assign a duration, add repetitions,
reminders, and notes as applicable.
5 Press DONE to save the event. It will now appear on your Upcoming (if
it’s scheduled within the next five days), Daily, Week, or Month views.
6 To view your schedule, select one of the “Views” from the menu:
Upcoming (next five days), Day, Week, Month, Year, or Trash.
42 Using the Applications
Using the Applications 43
Notes
Create a Note
You can create and store up to 50 notes. Each note can be up to 8000
characters, which is about four pages in a paperback.
1 Press JUMP to go to the Jump screen. Scroll to highlight Notes, then
press the wheel to open the application.
2 Press MENU to open the menu. New Note is selected by default.
3 Press the wheel to open a blank note. Type your note; it is saved as soon
as you type it.
4 Press the wheel to fold your note; press again to unfold. Notes must be
unfolded before you can edit them.
To Do
Add a Task
You can create and store up to 50 To Do tasks.
1 Press JUMP to go to the Jump screen. Scroll to highlight To Do, then
press the wheel to open the application.
2 Press MENU to open the menu. New Task is selected by default.
3 Press the wheel to open a blank task screen.
4 Fill in your task information.
5 Press DONE to save the task.
Tip
Camera
Take a Photo
You can create and store up to 36 photos in your Gallery.
1 Press JUMP to go to the Jump screen. Scroll to highlight Camera, then
press the wheel to open the application.
2 Press MENU and select Capture New, or simply press the right shoulder
button
. The screen now acts as the “viewfinder”.
3 To set the flash, open the pop-up menu and select a flash setting. Use
“Normal” for no flash (the default setting), “Flash” for regular flash, “Night”
for a slower shutter speed with no flash, and “Lowlight Flash” for slower
shutter speed plus flash.
To take a photo of yourself, center your image in the small mirror on the back
of the device and press the right shoulder button
to capture. Remember the
“right shoulder button” will be on your left as you’re looking at the back of the
device.
4 Press the right shoulder button or select to take your photo.
5 Check the photo preview on the display: select CANCEL to discard it;
select to send the photo to an email or phone number (multimedia
message) and save it to your Gallery; or select
DONE to save it to your
Gallery without sending it.
6 To view your Photo Gallery, open the menu and select View Gallery.
Send a Photo by Email or Multimedia Message
In addition to being able to send a photo immediately after capture (read “Take
a Photo”, step 5 above), you can attach one or more photos in your Gallery
to either an email message or a multimedia message while composing. For
instructions, read “Attach a Photo to an Email Message” on page 3
9, and
“Send a Multimedia Message” on page 4
8.
44 Using the Applications
Using the Applications 45
Catalog
Purchase Items from the Catalog
Download ringtones, applications, games, and more from the Catalog! You’ll
find that browsing the Catalog and purchasing items is easy and fun:
1 Press JUMP to go to the Jump screen. Scroll to highlight Catalog, then
press the wheel to open the application.
2 Wait while the latest Catalog contents load... then use the wheel to scroll
through the categories. The categories are organized like the Jump
screen in a “ring” on the left, with each category’s splash screen on the
right. Highlight, then press the wheel to open a category’s Browse Items
screen.
3 Individual items are grouped into folders. Highlight a folder then press the
wheel to open a folder’s items. Once you find an item you’re interested in,
highlight the item then press the wheel to open the Item Details screen:
4 To listen to a brief sample of a ringtone or view sample screen shots of
an application before you purchase it, select the Preview button. Select
Purchase to step through the simple on-screen purchase process.
5 Once purchased, your item will be downloaded to your device, network
connectivity permitting. You’ll be notified once the download is complete.
Note that applications require “installation”, an automatic process that
does involve a restart of your device.
6 If your item is not delivered immediately, you can check the download
process from the Purchases screen, described below.
Manage Your Purchases
To remove a purchased item, check the download status of a purchased
item, or view a list of all the purchases you have made through the Catalog
(including details such as price, subscription term, upgrade information) go to
the Purchases screen:
1 Press JUMP to go to the Jump screen. Scroll to highlight Catalog, then
press the wheel to open the application.
2 Scroll down to Purchases, then press the wheel to open the Browse
Purchases screen.
3 All your purchases are listed on this screen, organized into folders by
categories. Highlight a folder then press the wheel to reveal the items
within.
4 Items currently being downloaded are shown in italic:
To view item details, highlight the item then press the wheel. To discard
any highlighted item permanently, press
MENU then select Discard.
46 Using the Applications
Using the Applications 47
WAP Browser
This feature is not available in all product configurations. Product configurations
vary by wireless operator
.
Browse WAP Pages
1 Press JUMP to go to the Jump screen. Scroll to highlight WAP Browser,
then press the wheel to open the application.
2 Start typing the address of the WAP page you wish to visit. The Go To
dialog box opens automatically, showing the address you are typing.
3 What you type appears in the top field of the Go To dialog box. Possible
URL matches and the option to search for the text you type appear in the
drop-down menu.
4 To go to a WAP page, you can either finish typing the complete URL in
the Go To dialog box then press Return; or, rotate the wheel to highlight a
suggested URL in the drop-down menu then press the wheel.
Receive WAP Messages
WAP messages are really just pointers to WAP pages that the sender of the
message wants you to visit. If you have any unread messages, they will be
listed on your WAP Browser splash screen. To open a WAP message, do the
following:
1 Press JUMP to go to the Jump screen. Scroll to highlight WAP Browser,
then press the wheel to open the application.
2 Press MENU then select Bookmarks to open the Bookmarks screen. The
first folder is WAP Messages. Rotate the wheel to highlight the folder,
then press to list the messages.
3 To read a WAP message, rotate the wheel to highlight the message, then
press the wheel to open it. WAP messages usually contain a link to a
WAP page. Select the link to open the page.
Multimedia Messaging
This feature is not available in all product configurations. Product configurations
vary by wireless operator
.
Send a Multimedia Message
Each message you create can contain up to three multimedia slides, with each
slide containing a text, sound (voice note or song), and picture attachment. To
create, preview, then send a multimedia message, follow the steps below. Be
creative!
1 Press JUMP to go to the Jump screen. Scroll to highlight Multimedia
Messaging, then press the wheel to open the application.
2 Press MENU to open the menu. New Message is selected by default;
press the wheel to open the Compose screen.
3 Address your message using the recipient’s phone number, or start typing
their name to bring up Address Book matches. Add more recipients by
typing a comma (,) or semicolon (;) in the To field. Type a
Subject for the
entire message. (Each slide you create will have its own message as well.)
4 Create your first slide:
• Add the slide’s message by typing in the text field.
• Add a voice recording by selecting the “Add Voice Note” icon
.
In the dialog box that opens, select Start Recording to begin the
voice recording. Speak into the microphone (next to the wheel). When
finished, select
DONE to attach it to your slide.
• Add an image by selecting the “Add Image” icon
. Your Photo
Gallery will open, where you can select one photo. After selecting the
photo, press
MENU then select Use Checked to attach it to the slide.
48 Using the Applications
• Add a song to your slide by selecting the “Add Sound” icon .
The ringtone selector will open. Select a song from the ringtone popup menus. (Due to format and copyright limitations, not all ringtones
available to other applications will be available as attachments to
multimedia messages.)
• Use the sec(s)
pop-up menu to select how long you want the slide to play.
Note that if you have attached a voice note that plays longer than the
menu setting, the voice note will be cut off when played.
5 To create another slide, select the “Add Slide” icon . You can add up
to three slides by repeating Step 4.
6 To preview your message, select the Preview button. You can edit the
attachments from the Compose screen: first highlight the attachment, then
press and hold the wheel to bring up the context menu containing edit options.
7 When ready to send, either select the Send button at the bottom of the
Compose screen, or press
MENU + M.
Instant Messaging
This feature is not available in all product configurations. Product configurations
vary by wireless operator
.
Sign On
1 Press JUMP to go to the Jump screen. Scroll to highlight your Instant
Messaging application, then press the wheel to open the application. The
Sign On screen appears.
2 Type your username and password (passwords are case-sensitive), then
select the Sign On button.
3 Your list of users appears and you are ready to send an instant message.
Using the Applications 49
Send an Instant Message
1 Press JUMP to go to the Jump screen. Scroll to highlight the Instant
Messaging
application, then press the wheel to open the application.
2 Sign on with your username and password; the screen listing all your IM
friends’ usernames displays.
3 To start a conversation with a friend on your list, scroll to highlight the
friend’s username, then press the wheel to start a conversation.
4 Type your message. When ready, press the Return key to send.
Switch Between IM Conversations
You can have up to 10 IM conversations open at the same time. If you do have
more than one IM conversation open, you can switch between conversations
quickly by doing one of the following:
Menu - Press MENU + D to open the IM Conversations submenu, which
lists all your open conversations. Scroll to highlight the conversation you
want to open, then press the wheel.
Conversation Number - Each open IM conversation has a number (0-9),
which is displayed in the IM Conversations submenu, as well as on the
screen displaying your list of friends:
,
From any screen in IM, including the IM Jump screen, you can quickly
switch between conversations by entering
MENU + the IM conversation
number.
Friends List Screen - On the screen listing all your friends’ usernames,
scroll to highlight the conversation to which you want to switch, then press
the wheel.
50 Using the Applications
Keyboard Shortcuts 51
Keyboard Shortcuts
Call a speed dial number Press and hold the speed dial number on the
keyboard while in the Phone or Jump screen.
Redial last number Press
JUMP
+ + .
Answer an incoming call Press the wheel or .
Ignore an incoming call
Press .
(call will forward)
Hang up active call Press .
Mute your device when ringing Press any key, except .
Create a new note, message,
Press
MENU
+ N.
event, task, to do, or contact
Insert special Unicode character Press the SYM key.
Discard item Highlight the item then press the DEL key.
Send a composed email, text,
Press
MENU
+ M.
or multimedia message
Delete all text in a single line Press ALT + DEL.
Put device in key guard mode Press and hold DONE for two seconds.
plus lock controls
Unlock device Press MENU + DONE .
Power device on/off Press and hold for three seconds.
Press twice to power off.
Open Sound Controls Press MENU + DONE .
Open Display Control Press JUMP + DONE .
Scroll page-by-page Hold MENU and rotate wheel. Or, press
to page up; press to page down.
VI.
Troubleshooting
How do I know when my account has been activated?
Once your account has been activated by your wireless operator, you will
see a “Welcome” message on your screen. If the Welcome message doesn’t
appear on your device within 48 hours after registering, contact your wireless
operator’s Customer Care department.
In order to comply with airline regulations, how can I temporarily disable
wireless connectivity when traveling?
Remember to power off your device during aircraft takeoffs and landings. To
turn off wireless connectivity (to comply with FAA regulations) follow these
instructions:
1 From the Jump screen, press MENU , and select Controls > Wireless.
2 In the Wireless Options dialog box that appears, select the Wireless Off
option, then select
DONE .
3 Your device is now offline. You should confirm offline status by looking
next to the radio tower icon in the title bar; it should read OFF.
Even without wireless connectivity, you can still access the device applications
and read email messages that have been downloaded already. However,
you will not be able to send or receive messages until you enable wireless
connectivity again.
52 Troubleshooting
VII.
Troubleshooting 53
How can I improve radio reception when I’m in a “fringe” coverage area?
Try the following to improve radio reception:
• Use the hands-free headset and position the phone away from your body.
• Walk to a window if you are indoors.
• Step outside of buildings that have high metal, concrete, or earthen content
as they may absorb radio signals.
• Step away from metallic windows as they absorb RF energy.
• Go to the highest spot possible to make the call.
• Step away from computers or electronic equipment.
• If you are in a car, first park, then try the call from outside the car.
• If you are near or directly under a cellular/PCS radio tower, walk at least one
block away.
How can I protect my device from damage?
The best way to protect your device is to carry it with the display closed, in the
carrying case supplied in the box. You may risk damaging your device if you
do not protect the display.
My device has not connected to the service for quite a while. Is there
anything I can do myself before calling Customer Care?
Yes, try powering your device off and on. After your device boots, you’ll know
you’ve connected to the service when you see the
in the title bar again.
What Web browsers do you support on the Desktop Interface?
Web browsers IE 5+ are supported on both the Windows and Macintosh
operating systems.
Why do the Web pages I open using the device’s Web Browser application appear different from the pages I open on my desktop computer?
The Web pages displayed on your device have been reformatted so they are
easier to read on a small display. The same information displays; it’s just laid
out on the screen so that it’s easier to view on your device.
What are the requirements for getting my other email accounts to appear
on my device?
To fetch messages from another email account, you must gather the following
information:
Name of the remote email server (e.g., mail.example.com).
Protocol used by the remote email server (e.g., POP, IMAP).
Your username on the remote email server. (For example, if your
email address is joe@example.com, then your username is “joe”.)
Your password on the remote email server. This is the same password
you use to open the remote email directly.
Most Internet Service Providers and University email systems work with
the POP3 protocol. If you are not sure of the protocol, use the Auto-detect
setting, or you can call or email your remote service and ask what protocol
they support. The remote service operators should also be able to tell you the
name of the remote email server.
Once you have all this information, set up your external account by following
the instructions in “Fetch Email from External Accounts” on page 3
5 of this
guide. Once set up, your remote email account will be checked periodically
and a copy of all new, unread messages will be placed in the Email mailbox
on your device.
54 Troubleshooting
Troubleshooting 55
What should I do if I need a replacement part for my device or if I need to
have my device repaired?
Contact your wireless operator’s Customer Care department for
troubleshooting support.
How secure is my account data on the Desktop Interface? There may be
sensitive information stored in contact information (credit card numbers
for example) that must be secure!
Information in your account is stored on secure servers in a data center
protected by extensive physical security and firewalls. Please refer to your
wireless operator’s Privacy Policy for more information.
I noticed there is no battery door on the device. Why is that?
The device does not contain a user-replacable battery. The battery is
rechargable and it is recommended that you charge it nightly.
How can I clean my device screen?
The screen on your device is coated with a protective layer of polycarbonate.
You can safely use warm soapy water, denatured alcohol, or isopropyl alcohol
to remove dirt and smudges from your screen. Be sure to use a very soft
cotton cloth, such as an old t-shirt, to prevent scratching when wiping the
screen.
How do I report a lost device?
Call your wireless operator’s Customer Care department to report the lost
device. Don’t worry! Your wireless operator will disable your lost device and
your data is always safely stored on the service. When you receive your new
device, your account data will be downloaded to it automatically after you sign
in with your existing username and password.
Handling and Safety
Precautions
The hiptop is a mobile computing device that may break if dropped or
subjected to severe shock. Please handle the device carefully.
Before using your device, please read the precautions listed below carefully as
they provide essential information for the safe handling of the product, and for
the protection of the users and others from possible harm.
Battery Handling
• Your device uses an internal lithium ion battery. Please contact customer care for as-
sistance should you need a replacement battery.
• Lithium ion batteries are recyclable. Never dispose of the battery or the unit by incin-
eration.
• Never attempt to disassemble or modify the battery.
• Never touch any fluid that may leak from the internal battery, as doing so may result in
injury to the skin or eyes.
• Never drop your device or subject it to severe shock. This may cause the internal bat-
tery to leak, ignite, and/or rupture. Always immediately remove your device from the
vicinity of any open flame in the event the built-in battery leaks or emits an unusual
odor.
56 Handling and Safety Precautions
VIII.
Device Handling and Use
• Never attempt to disassemble, repair, or modify your device. Such action may result in
bodily injury, or damage to the unit or other property.
• Never touch liquid that might leak from a broken liquid crystal display (LCD), as doing
so may cause a skin rash.
• Never dispose of your device with ordinary waste.
• Never allow infants or small children within reach of your device.
• Switch off your device when in an aircraft. The use of the device in an aircraft may be
dangerous to the operation of the aircraft, disrupt the cellular network, and is illegal.
Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action, or both.
• Cer tain locations (e.g., hospitals) may restrict the use of any device that emits low-
level RF energy. Always comply with posted prohibitions of the use of RF-emitting
devices.
• Do not use the device when at a refuelling station.
• Observe restrictions on the use of radio equipment in fuel depots, chemical plants, or
where blasting operations are in progress.
• It is advised that the device not be used by a driver while the vehicle is moving, except
in an emergency. Speak only into a fixed, neck-slung or clipped-on microphone when
it would not distract your attention from the road.
• Never allow any metallic objects (e.g., staples, paper clips) to become inserted into
your device, as this could result in the generation of excess heat or fire.
• Never use or store your device in the following locations:
- Anywhere it may be exposed to water (e.g, bathroom or sauna)
- Conditions of high humidity (e.g., rain or fog)
- Conditions of extreme high temperatures (e.g., near fire or in a sealed automobile)
- In direct sunlight
- Locations or sites subject to strong vibration
• Use your device in locations with the following ambient environmental conditions:
- Normal operation: 0ºC to 40ºC (32ºF to 104ºF), with humidity of 30% to 80%
Handling and Safety Precautions 57
Battery Charger Handling
• The device is intended for use when supplied with power from the battery charger
included in the box with your device. Other usage will invalidate any approval given to
this device and may be dangerous.
• Charge the device within the temperature range of 0 to 40 degrees Celsius, or 32 to
104 degrees Fahrenheit, for the fastest charging time.
• Never place the battery charger on any surface that can be marred by exposure to
heat; always place the battery charger on a heat-insulating surface.
• Never place the battery charger adjacent to any heat source.
• Never leave the battery charger close to any open container of liquids.
• Never use a worn or damaged battery charger cable or plug, or a worn or damaged
extension cord or plug.
• When traveling abroad, never plug the battery charger into a power source that does
not correspond to both the voltage and frequency specified on the charger.
• Always confirm that the battery charger plug has been fully inserted into the recep-
tacle to ensure a secure electrical connection.
• Always immediately power-off the device and disconnect the battery charger from the
power outlet in the event of any unusual odor or smoke.
• It is normal for the battery charger to become warm when charging. Disconnect the
battery charger from the outlet when not in use.
• Never attempt to disassemble or repair an battery charger, power supply cables, or
plugs, as doing so exposes you to electric shock.
58 Handling and Safety Precautions
Regulatory Compliance
Information
Regulatory Compliance Information for
North Amer
ica
FCC Declaration of Conformity
Models PV-100 and PV-108, designed by Danger, Inc. and manufactured by Sharp
Corporation, comply with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Danger, Inc.
3101 Park Blvd., Palo Alto, CA 94306, USA
Tel. +1-650-289-5000
www.danger.com
FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
Regulatory Compliance Information 59
IX.
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the user’s authority
to operate the equipment.
Exposure to Radio Frequency (RF) Signals
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your wireless device is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio frequency (RF) energy set by the
Federal Communications Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. In the United States and Canada,
the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged
over one gram of tissue. The FCC has granted an Equipment Authorization for this
wireless device with all repor ted SAR levels evaluated as in compliance with the FCC
RF emission guidelines. For the PV-100 model, the highest SAR value when tested for
use at the ear is 0.54 W/kg and when worn on the body, as described in this guide, is
0.75 W/kg. For the PV-108 model, the highest SAR value when tested for use at the ear
is 0.73 W/kg and when worn on the body, as described in this guide, is 1.2 W/kg. SAR
information on this device is on file with the FCC and can be found under the Display
60 Handling and Safety Precautions
Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID: P5J-ONISH
for the PV-100 (900/1800/1900MHz) model and FCC ID: P5J-ONISH8 for the PV-108
(850/1800/1900MHz) model.
Note: For body worn operation, to maintain compliance with FCC RF exposure
guidelines, use the supplied carrying case. Use of non-approved accessories may
violate FCC RF exposure guidelines and should be avoided. When carrying the device
on your person, it is recommended to turn the screen display in towards the body in
order to minimize RF exposure and maximize antenna efficiency.
Regulatory Compliance Information for
Europe
EU Declaration of Conformity
Hereby, Danger, Inc., declares that models PV-100 and PV-108, designed by Danger,
Inc. and manufactured by Sharp Corporation, are in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
A copy of the original declaration of conformity can be found at the following Internet
address: http://www.danger.com/consumers.php
Exposure to Radio Frequency (RF) Signals
This wireless device has been designed so as not to exceed the limits for exposure to
electromagnetic fields recommended by the Council of the European Union. These limits
are part of comprehensive guidelines developed by independent scientific organizations.
The guidelines include a substantial safety margin designed to assure the safety of the
device user and others and to take into account variations in age and health, individual
sensitivities and environmental conditions.
European standards provide for the amount of radio frequency electromagnetic energy
absorbed by the body when using a mobile phone to be measured by reference to the
Specific Absorption Rate (SAR). The EU SAR limit for the general public is currently
2 watts per kilogram (W/kg) averaged over 10 grams of body tissue. The highest SAR
value when tested for use at the ear is 0.35 W/kg, at maximum power. Note that the
device generally operates at less than maximum power because it is designed to use
only sufficient power to communicate with the network.
Regulatory Compliance Information 61
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