Danfoss ECL Comfort 296, ECL Comfort 310 Operating guide

Operating Guide
How to register your user account and ECL Comfort 296 / 310 controller to the ECL Portal
1.0 Contents
1.0 Contents............................................................................................................................................................................................................................................... 1
2.0 Introduction........................................................................................................................................................................................................................................ 2
3.0 System requirements........................................................................................................................................................................................................................ 3
3.1 Requirements to the computer accessing the ECL Portal 3
3.2 Requirements to the ECL Comfort 296 / 310 connection to the Internet 3
3.3 Requirements to the ECL Comfort 296 / 310 controller 3
3.4 Requirements to the Smartphone 3
4.0 Installation........................................................................................................................................................................................................................................... 4
5.0 Working with the ECL Portal......................................................................................................................................................................................................... 8
5.3 Create user account 8
6.0 What to do if a private end user has registered his account in the ECL Portal before the professional user?.............................................. 14
7.0 Hotline help....................................................................................................................................................................................................................................... 14
8.0 Further information and additional technical literature................................................................................................................................................... 14
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Operating guide ECL 296 / 310 Comfort & ECL Portal
2.0 Introduction
2.1 Use the ECL Portal to take control of your plant
This operating guide is intended for professional users like service personnel at district heating utilities, in larger plants or at owners/ operators of stand-alone district heating plants.
With the ECL Portal you can control your district heating system. It enables you to streamline service, commissioning and maintenance – directly from your PC or smartphone, wherever you are.
2.2 Application example
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Furthermore, it allows you to grant private end users access to the ECL Portal thereby giving them the possibility to monitor energy consumption and adjust temperature settings.
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Private house
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ECL Comfort 296 / 310 controller
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Ethernet network
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Internet
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ECL Portal server
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Service provider’s laptop
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Service provider’s Smartphone
Energy meters
In this example a service provider uses his laptop and Smartphone with internet connection to monitor and control the heating installations and read the energy consumption in several buildings using the ECL Portal (professional user account).
The people living in the buildings are using their laptops to monitor their energy consumption via the ECL Portal (private end user accounts) and to set room temperatures and night setback schedules.
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Operating guide ECL 296 / 310 Comfort & ECL Portal
3.0 System requirements
3.1 Requirements to the computer accessing the ECL Portal
Web browser • MS Internet Explorer
3.2 Requirements to the ECL Comfort 296 / 310 connection to the Internet
Electrical interface Ethernet, RJ45 connector
Cable type Ethernet cable (CAT 5)
Max. bus cable length According to Ethernet standard
LAN communication speed • 10 Mbit/s
Network Star network according to the standard Ethernet
IP addressing (LAN side) Dynamic or static. DHCP server is needed on the LAN
Firewall Must allow TCP Port 502 (default for Modbus-TCP
• Firefox
• Chrome
• Safari
Supported browser versions: The newest version available at the time the user accesses the ECL Portal and one year back in time.
• 100 Mbit/s
for the ECL Comfort 296 / ECL Comfort 310 to use Dynamic IP addressing.
protocol) traffic to pass from the LAN to the WAN side.
3.3 Requirements to the ECL Comfort 296 / 310 controller
Controller software ECL Comfort 296 / ECL Comfort 310 controllers must be
Application key software 1.04 (or newer)
ECA 30 Remote Control (optional) 1.30 (or newer)
3.4 Requirements to the Smartphone
Operating system • Apple iOS 4 (or newer)
software version 1.11 (or newer). If it is version 1.11 – 1.30 then it will automatically be updated by the application key to at least version 1.30. If it is older than version 1.11 then it cannot be used for ECL Portal.
• Google Android 2.1 (or newer)
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Operating guide ECL 296 / 310 Comfort & ECL Portal
4.0 Installation
4.1 As easy as can be
All you need is a computer, an Internet connection as well as connection to the ECL Comfort 296 / 310 controller(s) and you’re going!
Once the ECL Comfort 296 / 310 controllers are connected to the internet and a user account has been created at the ECL Portal website, then other users can be granted access to the ECL Comfort
296 / 310 controllers as well, i.e. private end users. The communication between the ECL Comfort 296 / 310 controller(s) and the ECL Portal uses the existing standard Internet connection (Ethernet) in the building. This means that the installation process is virtually hassle-free. No special software needs to be installed on your PC.
4.2 Configuration of the ECL Comfort controller to communicate with the ECL Portal
First, the ECL Comfort 296 / 310 controller must be configured to connect to the local network (LAN).
Connect the ECL Controller to the Internet by means of a standard Ethernet cable connected to the local network.
Leave the cable connected. The local network must allow outgoing communication on TCP Port 502 (Modbus-TCP protocol) to the Internet.
If you need more information about how to navigate in the ECL controller, please consult the operating guide for the application key in use.
Go to the system menu:
Menu > System
‘System’ menu is placed in ‘Common controller settings’ ( ).
How to enter common controller settings:
Action: Purpose: Examples:
Choose 'MENU' in any circuit
Confirm
Choose the circuit selector at the top right corner in the display
Confirm
Choose common controller settings
Confirm
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Select: Ethernet menu.
Select address type.
Change STATIC to DHCP.
The easiest way to configure the ECL controller for the local network is by selecting the IP address type to be DHCP instead of STATIC.
The ECL controller will now receive network settings automatically.
If the address type is set up to STATIC, the IP, Gateway and DNS addresses must be changed to be in line with the settings of your local network.
All IP settings are now configured and you can enable the ECL Portal in the Portal configuration menu.
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