Danfoss DrivePro Remote Monitoring Fact sheet

Fact Sheet
DrivePro® Remote Monitoring
Optimized uptime with efficient remote monitoring
DrivePro® Remote
Monitoring
To make the best decisions and keep your installed base running at an optimized level, you need facts.
With DrivePro® Remote Monitoring, you’ll have a system that provides online information available for monitoring in real time. It collects all the relevant data and analyzes it so that you can resolve issues before they have an impact on your pro­cesses.
Sleep well at night
With DrivePro® Remote Monitoring, you can sleep well at night knowing that there’s a powerful system in place watching over your drives and helping to ensure maximum uptime of your processes.
Fast response to alerts
DrivePro® Remote Monitoring creates an immediate alert in the case of a drive fault. These alerts can be configured as email notifications to ensure they reach you wherever you are. You don’t need to be on site and logged into the web service to receive them. With accurate, real-time measurements and analytics KPIs already available in the cloud, you’ll be able to react quickly, check the status, and find a rapid and accurate resolution.
Data at your fingertips
Key drive data and parameters that can be used for a wide range of service actions are backed up safely in a centralized location. They can be accessed via a web portal ensuring simple recovery, for example, in case of drive failure or if a drive needs to be exchanged.
Hands-on service
In response to a customer request, Danfoss engineers can carry out troubleshooting tasks.
Stay calm. You’re covered
All DrivePro® services offer the
comfort of knowing Danfoss Drives takes responsibility for supporting its VLT® and VACON® products well into the future:
Industry’s longest warranty
coverage, up to six years
Spare parts support for up to
10 years beyond discontinuation of a product line
24/7 delivery One call, one single point
of contact
Certified factory and local
technicians
Original equipment replacement
parts
Fast
resolution of issues before they affect the process
Feature Benefit
Immediate alerts in case of drive fault Quick response to issues
Key drive data and parameters stored in cloud Fast access to essential information
Fault data available in the cloud Rapid, accurate resolution
Accurate, real-time measurements and analytics KPIs from the drives
Drive parameters are backed up safely in a centralized location
Predictive maintenance schemes for key components
Troubleshooting by Danfoss engineers Confidence of support
Ability to check the status and make the right decisions
Simple recovery in case of drive failure or exchange
Prevent failures before they occur
drivepro.danfoss.com
Coverage
Remote Monitoring covers the neces­sary equipment to connect drives online, store data, and backup drive parameters to an online storage. It also provides access to a web service for end customers to monitor their drives.
How to order
Contact your local sales office to request DrivePro® Remote Monitoring. Orders can be placed by email or by telephone. You can find your local Danfoss Drives contact here:
http://drives.danfoss.com/danfoss­drives/local-contacts/
Availability
DrivePro® Remote Monitoring is available for the following Danfoss Drives products:
VLT® drives
VACON® drives
If your product is not listed, please contact your local Danfoss Drives representative.
DrivePro® Remote Monitoring at a glance
VLT® HVAC Drive FC 102 VLT® AQUA Drive FC 202 VLT® HVAC Drive FC 101 VLT® AutomationDrive FC 301/302 VLT® Refrigeration Drive FC 103
VACON® 100 FLOW VACON® 100 INDUSTRIAL VACON® 100 HVAC VACON® 100 X VACON® NXP Air Cooled VACON® NXP Liquid Cooled VACON® NXP Common DC Bus VACON® NXP Grid Converter VACON® NXP System Drive VACON® NXS Family VACON® 3000
Place order
Receive services
Ongoing benefits
You can order DrivePro® Remote Monitoring at the same time as you purchase new drives or after installation. You will receive a checklist of questions about your drives, an internet connection and a factory network to prepare the correct set up.
Your local sales office will plan a schedule for a technician to deliver the necessary equipment to your site, and set up your drives online. The technician will also set up the online web portal and provide information on its features.
After the equipment has been set up, you will be able to monitor your drives’ performance on a secure web page on-site or from a remote location. In addition, Danfoss will be able to easily access your drives for troubleshooting purposes in case of failures.
Fast
resolution of issues before they affect the process
Stay calm.
You’re covered
Danfoss Drives secures:
More uptime
DKDD.PFP.414.A1.02 © Copyright Danfoss Drives | 2018.02
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