Fact Sheet
DrivePro® Remote Monitoring
Optimized uptime with efficient remote monitoring
DrivePro® Remote
Monitoring
To make the best decisions
and keep your installed base
running at an optimized level,
you need facts.
With DrivePro® Remote
Monitoring, you’ll have a
system that provides online
information available for
monitoring in real time. It
collects all the relevant data
and analyzes it so that you can
resolve issues before they
have an impact on your processes.
Sleep well at night
With DrivePro® Remote Monitoring, you
can sleep well at night knowing that
there’s a powerful system in place
watching over your drives and helping
to ensure maximum uptime of your
processes.
Fast response to alerts
DrivePro® Remote Monitoring creates
an immediate alert in the case of a drive
fault. These alerts can be configured as
email notifications to ensure they reach
you wherever you are. You don’t need
to be on site and logged into the web
service to receive them. With accurate,
real-time measurements and analytics
KPIs already available in the cloud, you’ll
be able to react quickly, check the
status, and find a rapid and accurate
resolution.
Data at your fingertips
Key drive data and parameters that can
be used for a wide range of service
actions are backed up safely in a
centralized location. They can be
accessed via a web portal ensuring
simple recovery, for example, in case of
drive failure or if a drive needs to be
exchanged.
Hands-on service
In response to a customer request,
Danfoss engineers can carry out
troubleshooting tasks.
Stay calm. You’re covered
All DrivePro® services offer the
comfort of knowing Danfoss Drives
takes responsibility for supporting its
VLT® and VACON® products well into
the future:
Industry’s longest warranty
coverage, up to six years
Spare parts support for up to
10 years beyond discontinuation
of a product line
24/7 delivery
One call, one single point
of contact
Certified factory and local
technicians
Original equipment replacement
parts
Fast
resolution of issues
before they affect
the process
Feature Benefit
Immediate alerts in case of drive fault Quick response to issues
Key drive data and parameters stored in cloud Fast access to essential information
Fault data available in the cloud Rapid, accurate resolution
Accurate, real-time measurements and analytics
KPIs from the drives
Drive parameters are backed up safely
in a centralized location
Predictive maintenance schemes
for key components
Troubleshooting by Danfoss engineers Confidence of support
Ability to check the status and make
the right decisions
Simple recovery in case of drive failure
or exchange
Prevent failures before they occur
drivepro.danfoss.com
Coverage
Remote Monitoring covers the necessary equipment to connect drives
online, store data, and backup drive
parameters to an online storage. It also
provides access to a web service for
end customers to monitor their drives.
How to order
Contact your local sales office to
request DrivePro® Remote Monitoring.
Orders can be placed by email or by
telephone. You can find your local
Danfoss Drives contact here:
http://drives.danfoss.com/danfossdrives/local-contacts/
Availability
DrivePro® Remote Monitoring is available for the following Danfoss Drives products:
VLT® drives
VACON® drives
If your product is not listed, please contact your local Danfoss Drives representative.
DrivePro® Remote Monitoring at a glance
VLT® HVAC Drive FC 102
VLT® AQUA Drive FC 202
VLT® HVAC Drive FC 101
VLT® AutomationDrive FC 301/302
VLT® Refrigeration Drive FC 103
VACON® 100 FLOW
VACON® 100 INDUSTRIAL
VACON® 100 HVAC
VACON® 100 X
VACON® NXP Air Cooled
VACON® NXP Liquid Cooled
VACON® NXP Common DC Bus
VACON® NXP Grid Converter
VACON® NXP System Drive
VACON® NXS Family
VACON® 3000
Place order
Receive
services
Ongoing
benefits
You can order DrivePro® Remote Monitoring at the same
time as you purchase new drives or after installation. You
will receive a checklist of questions about your drives, an
internet connection and a factory network to prepare the
correct set up.
Your local sales office will plan a schedule for a technician
to deliver the necessary equipment to your site, and set
up your drives online. The technician will also set up the
online web portal and provide information on its features.
After the equipment has been set up, you will be able to
monitor your drives’ performance on a secure web page
on-site or from a remote location. In addition, Danfoss will
be able to easily access your drives for troubleshooting
purposes in case of failures.
Fast
resolution of issues
before they affect
the process
Stay calm.
You’re covered
Danfoss Drives secures:
More uptime
DKDD.PFP.414.A1.02 © Copyright Danfoss Drives | 2018.02