Danfoss DrivePro Extended Warranty Fact sheet
Fact Sheet
Emergency response threatens your budget
DrivePro® coverage programs are the solution
Given the rigors and challenges faced in today’s facilities, even the best performing VFDs need protection. Combining the reliability of Danfoss products with professional and effective DrivePro® service ensures maximum up-time and eliminates unplanned expenses.
DrivePro® coverage programs offer the comfort of knowing Danfoss takes responsibility for supporting Danfoss products well into the future.
Industry’s longest coverage, up to ten years
24/7 factory technical phone supportOne call, one single point of contactCertified factory and local techniciansOriginal equipment replacement
parts
A wide variety of coverage programs are available, tailored to meet the support needs of various VFD applications.
$3,500
Average savings compared to the cost of repairing or replacing a mid-size drive
DrivePro® Extended Warranty
DrivePro® Extended Warranty (EW) extends the standard warranty up to six years. Product failures due to defects in materials or workmanship are covered, Depot (Standard) Repair EW covers the replacement parts and repair labor costs. Onsite EW additionally covers travel costs
of repairing products onsite. Exchange Warranty (EX) covers the shipment of a replacement product to the site. EX is available for periods up to 5 years on select products.
DrivePro® Service Contract
DrivePro Service Contract (SC) begins where the warranty leaves off. SC coverage periods of 1 to 3 years are available for many Danfoss Drive products nearing the end of the standard warranty or extended warranty. Most products can be covered until
they are 10 years old. Both Depot repair and Onsite versions of SC coverage are available. A performance inspection service is available to validate the eligibility for SC coverage of products with expired standard or extended warranties.
www.danfossdrives.com
DrivePro®-tection Extended Warranty & Service Contract
A unique Danfoss offering, DrivePro®- tection offers the additional comfort of coverage for many types of accidental damage. Depot repair or Onsite DrivePro®-tection coverage of most products is available for the same periods as standard EW or SC. In addition to product defect and normal-wear coverage, DrivePro-tection coverage provides coverage for the following:
Line anomalies
– including lightning strikesLoad anomalies
Accidental exposure to moisture or corrosives
Accidental collision or other physical damage
Product misapplication, vandalism, natural or facility disasters, chronic problems due to the installation environment and shipping damage are not covered.
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Depot Repair |
Onsite Repair(4) |
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Extended Warranty |
Service Contract & |
Exchange |
(Replacement |
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(Replacement |
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Program Availability(1a, 1b) |
& DrivePro®-tection |
DrivePro-tection SC |
(replacement |
material, repair |
material and |
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EW coverage |
coverage period |
product and |
labor and |
freight, repair |
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(years) |
( 5) |
freight coverage) |
labor and travel |
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period (years) (2a, b) |
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outbound freight(3) |
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costs) |
VLT® Micro Drive |
2-5 |
1-3 (to 5yr old) |
Yes |
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VLT® 2800 & FC 280 Drives |
2-5 |
1-3 (to 7yr old) |
Yes |
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FCM 300, FCD, and FC 106 Drives |
2-5 |
1-3 (to 7yr old) |
Yes |
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MCD 100 & 200 Soft Starters |
2-5 |
1-3 (to 5yr old) |
Yes |
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VACON® 10 and 20 Drives |
2-5 |
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Yes |
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VLT® AutomationDrive |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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VLT® HVAC Drive |
2-6 |
1-3 (to 10yr old) |
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Yes |
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VLT® AQUA Drive |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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MCD 500 Soft Starter |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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VLT® Drive Standard Panels |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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AHF and AAF Harmonic Filters |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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VLT® LHD and 12-Pulse Drives |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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VLT® AFE Drive and PHD Panel |
2-6 |
1-3 (to 10yr old) |
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Yes |
Yes |
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VACON® X, 100 and 100X Drives |
2-6 |
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Yes |
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VACON® NXC and NXP Drives |
2-6 |
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Yes |
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and Modules |
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VACON® NXP Liquid Cooled Drive |
2-6 |
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Yes |
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VACON® NXC Low Harmonic |
2-6 |
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Yes |
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and VACON® NXP 12-pulse Drives |
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(1a) Continental 48 states, Oahu, Hawaii, Canada and Puerto Rico.
(1b) Coverages are available for VLT® and VACON® 18 Pulse Drives and other Engineered Drive Solutions. Contact Danfoss DrivePro Sales for information. (2a) Coverage period begins on the date of the product shipment from Danfoss.
(2b) DrivePro®-tection coverage is not available for VACON® brand products.
(3)Inbound freight cost, retuning product to repair depot is not covered.
(4)Onsite repair coverage is not available for remote sites such as oil fields, off-shore rigs or agricultural irrigation or for limited access applications such as mining or ship-board applications. Contact Danfoss DrivePro sales for details.
(5)SC coverage is available until maximum number of years from date of manufacture as indicated.
Danfoss Drives |
DrivePro® Services |
8800 W. Bradley Road Milwaukee, WI 53224, USA Phone: 1-888-DANFOSS
1 (414) 355-8800 Fax: 1 (414) 355-6117 www.danfossdrives.com
USDD.PFM.500.A3.22 |
© Copyright Danfoss Drives | 2017.07 |
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